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Andy GoughHealthcare Sales Consultant
Oracle Corporation
Achieve Procurement EfficiencyOracle Mobile iProcurement
Agenda
Why is Mobility an Issue in Procurement?– Who cares?
Applying mobile technology to Procurement– What if we could…?
Oracle Solutions for Mobile Procurement
How does it all work?– The Science Part
Why is Mobility an Issue in Procurement?
Why is Mobility an Issue in Procurement?
Procurement has Developed– From Paper-based…
3Manager approval
2Find & complete form
1Find catalogue
16Payment is mailed
7Verify signature
6Employee status
5To purchasing
8Check addition
11Mail PO to Supplier
10Buyer checks
catalogue, creates PO9
Enter into PO12
Supplier ships
13Receiving department
delivers to you
4Maybe more approvals
14AP Matching
15Cheque is written
Why is Mobility an Issue in Procurement?
Procurement has Developed– From Paper-based– … To POP systems …
Why is Mobility an Issue in Procurement?
Procurement has Developed– From Paper-based– To POP systems– …To eProcurement & Integrated Systems…
Copier Paper Search
1st aid kit
UKprocure (Consortium Catalogue)
Why is Mobility an Issue in Procurement?
But what about…– Ward-based staff with no PC?– Clinicians moving around Hospitals?– Community-based Staff?
Midwives, Health Visitors, GPs etc– Primary Care Staff with no PCs?
Dentists, GPs, etc– Out-of-Office Managers?– Out-of-Office Suppliers?
Why is Mobility an Issue in Procurement?
These people need to…– Requisition Goods & Services– Check Requisition/Order Status– Authorise Requisitions & Orders– Check Budget Status– Be Notified of Exceptions, Problems & Urgents– Confirm Receipt of Goods– Access Management Information– Be Notified of Urgent Orders (Suppliers)
Why is Mobility an Issue in Procurement?
Currently…– Community Staff have to return to the office to order
goods– Invoices don’t match because requisitioners quote
the wrong price/product– Approvals wait for Managers to return to the office– Problems occur and no-one is there to notice– Goods Receipts don’t happen– Bottlenecks mean that everything takes far too long!
“Close to half of the average processing time of a purchasing request is due to the approver
being out of the office”
“Close to half of the average processing time of a purchasing request is due to the approver
being out of the office”
University of Illinois study “The Efficacy of Mobile Procurement”
“25% of Goods Receipts Transactions actually get booked
on the system”
“25% of Goods Receipts Transactions actually get booked
on the system”
NHS Trust
“eProcurement is great …”“eProcurement is great …”
NHS Trust
“…if you have a PC”“…if you have a PC”
Applying Mobile Technology to Procurement
Applying Mobile Technology to Procurement
What if…– Managers could approve or delegate Requisitions via their
mobile phone or PDA– Problems could be reported to managers or auditors via their
phone– Staff could record receipt of goods via PDA or by speaking to
the system?– Managers could access management information on their PDA– Suppliers could be informed of urgent orders via SMS– Community Staff could requisition goods & services using a
PDA or a mobile PC
Oracle Solutions for Mobile Procurement
Oracle Solutions for Mobile Procurement
Notifications & Notifications & AlertsAlerts
• Approvals Pending• Requisition/PO Status• Budget overspend• Urgent Requisition• PO Created• Large Requisition• Off-contract Requisition• Supplier Notifications• Goods Delivered to Stores
Oracle Workflow/Alert– Notifications via…
EmailSMSVoice
– Delivered to…PDAMobile PhoneLaptopKiosk
Order 21789 Received by Central Receiving. Goods will be delivered as normal, or can be collected.
Order 21789 Received by Central Receiving. Goods will be delivered as normal, or can be collected.
03 Requisitions Require your Approval.
03 Requisitions Require your Approval
Oracle Solutions for Mobile Procurement
22--Way Way MessagingMessaging
Notifications Notifications Notifications & Alerts& Alerts& Alerts
• Requisition/PO Approval• Confirm Receipt• Invoice Approval
Oracle Workflow– Response
Processing via…EmailSMSVoice
138 Approve 138 ApproveRequisition 138 Requires Your Approval. Details below.
Requisition 138 Requires Your Approval. Details below.Requestor: A. Gough
Confirm receipt of items on order 147131
Line Item Description
Qty QtyRcvd
1 Toshiba Tecra
2 0
Oracle Solutions for Mobile Procurement
TransactionsTransactions222---Way Way Way MessagingMessagingMessaging
Notifications Notifications Notifications & Alerts& Alerts& Alerts
• Catalogue Search• Requisition Submission/Cancellation• Requisition Approval• Out-of-Office Delegations• Confirm Receipt• Invoice Approval
Shop for ‘first aid kit’
See resultsSee results
View productView product
Added to cartAdded to cart
Submit requisitionSubmit requisition
Receive requisition confirmationReceive requisition confirmation
See updated requisition historySee updated requisition history
Express receiveConfirm Receipt
Receipt confirmationReceipt confirmation
How Does it Work?
UserUser ChannelChannel
BrowsingBrowsingBrowsers on
Laptops, PDAs, PhonesBrowsers on
Laptops, PDAs, Phones
VoiceVoiceCell Phone
Regular PhoneCell Phone
Regular Phone
MessagingMessagingE-mail, SMS, Fax,
Voice, PagerE-mail, SMS, Fax,
Voice, Pager
DisconnectedDisconnectedWin32, Win CE, Symbian,
Palm OS, Pocket PC,J2ME
Win32, Win CE, Symbian,Palm OS, Pocket PC,
J2ME
WirelessConnectionWireless
Connection
How Does it Work?
Business Applications
ContentContentMobilePlatformMobile
Platform
Oracle9iAS Wireless
Summary
Summary
Procurement Needs a Mobile Capability– Community Staff– Areas with no PCs– Managers Out-of-Office– Suppliers
Oracle 11i/9iAS supports Mobile Procurement– Notifications/Alerts– 2-Way Messaging– Transactions
Benefits
Improvements in Operational Efficiency – Staff don’t need to come back to base to use a PC– Removes Approval Bottlenecks
Improved flexibility to handle emergency situations – Find out about it– Do something about it before it gets worse
More timely communication and information
More Information
http://www.oracle.com/applications
http://www.oracle.com/ip/deploy/ias/mobile/
