Ageing Society

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    An ageing society are our health and social

    care systems fit for purpose?

    Philip Hurst

    National Development Manager - Health

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    Overview of seminar

    The demography an opportunity

    The challenge and the promise

    Age discrimination and human rights today

    e u ure w a m g e p

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    Assuming continued improvements in mortality, life expectancy for.

    females.

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    Over 85s are the fastest growing

    population group

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    l r l m in l r f h l hand care services

    People aged 65+: wo t r s o acute osp ta e s up to

    also with mental health needs)

    Average 7 visits p.a. to GP (compared to 4visits b oun er adults

    65% of NHS spend

    60% o gross social care spend

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    older people will include

    Nearly 1 million with dementia

    1.5 million with depression

    Over 4 million with major hearing problems

    Between 4-7 million with urinary incontinence

    Nearl 7 million who cannot walk u one fli ht of

    stairs without resting

    Multiple morbidity is the already the norm

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    A (not so) New Ambition

    In the next phase of health and social care reform

    we must place older peoples needs at the centrean nvo ve t em an t e r representat ves n care

    planning.

    t n ve years our am t on s to ensure t at o erpeople and their families will have confidence that in

    ,

    respect for their dignity and their human rights.

    ew m on or ge: epar men o ea ,

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    sma c w curren sys ems

    Incentives and levers based on single conditions /

    Choice and control as main approach to quality

    Broken social care system under-funded, tight

    Personal budgets evaluation ignored

    e emp as s on re-a emen

    Age discrimination persists

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    review

    Despite recent progress, and the good service received by many people of

    all ages, age discrimination remains an issue for the health and social

    care system whichallorganisations need to address.

    Many of the examples of age discrimination that have been shared with us

    are of indirect discrimination but these have just as detrimental an impact

    on patients, service users and carers and on public confidence in the

    system as direct discrimination.

    Negative attitudes and narrow assumptions about age but particularly

    about older people, are an important cause of age discrimination. Action to

    shape attitudes through training and professional standards is therefore

    critical.

    Discriminatory behaviour is often bound up with other factors contributingto poor quality care: leaders within the system need to take responsibility

    for tackling age discrimination as part of achieving high quality care.

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    Age discrimination mental health

    There is indisputable evidence that older

    at all levels of mental health care: from primary

    ,

    to standards of care and access to treatments

    .

    New Horizons A Shared Vision for Mentalea t ,

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    -consequences

    In primary care

    n soc a care

    In acute hos itals

    In specialist mental health services

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    healthcare

    Malnutrition and dehydration Mixed sex wards

    Abuse/rou h treatment Lack of confidentialit

    Neglect, poor hygiene Medication/other restraint

    Bullying, infantilising attitudes Hasty discharge

    Fear of complaining Eviction from care homes

    Discrimination on grounds of age, disability and race

    Communication problems (esp dementia or language other thanEnglish)

    o n omm ee on uman g s,

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    healthcare

    We consider that the power imbalance between service providers

    and service users and the strong evidence that we have receivedo stor c an em e e age sm w t n ea t care or o er

    people are important factors in the failure to respect and protect

    the human rights of older people. These problems require more

    than simply action at the local level, but an entire culture change inthe way that healthcare services for older people are run, as well

    as stron leadershi from the to .

    Joint Committee on Human Rights, 2007

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    Human rights abuses - consequences

    In hospital, despite being blind, her meals and drinks

    were left on a trolle in most cases without her beinalerted. For the most part, staff did not offer any

    assistance with eating and drinking.

    When she asked for a commode, she was told by anurse that she could use her incontinence pad.

    On the ri ht track? A e Concern 2008

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    A long and sorry saga

    Stoke Mandeville

    a stone an un r ge e s

    Mid Staffordshire

    Basildon & Thurrock

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    ..

    .at visiting time with no blankets over him and no trousers

    on...just a pad stuffed between his legs and some net pantsoose y o ng t n p ace... t was a m xe war an v s tors

    were all walking past his bed

    ,

    Left unwashed and fed b fellow atients et another lifeends without dignity

    Newspaper headline 6 May 2010

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    Equality Act 2010

    Protection against discrimination,arassmen an v c m sa on on groun s oage

    Outlaws age discrimination in provision ofgoods, facilities and services from 2012

    Objective justification and exemptions

    u c sec or equa y u y rom pr

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    Levers and leaders

    Unambiguous standards

    ro ess ona e ucat on an tra n ng

    O ortunities for a voice inc re ulation and

    inspection

    -testing

    Local heroes

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    ues ons