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AGENDA Date: Jan 30, 2017 Time: 18:00-20:00 Meeting Chair: Jane Brenneman Gibson Meeting Location: 73 Scarsdale Road, Toronto, ON M3B 2R2
Agenda Item Details
1. Call to Order
2. Welcome Welcome
3. Approval of the Agenda Motion Required
4. Approval of the Minutes of Previous Meeting
Motion required approving minutes for Nov 30, 2016
5. Business Arising from Previous Minutes
Review of the Action Items from November Board Meeting:
• Caryl to post QRE presentation on the website - completed
• John to send the updated skills matrix to the Board and report on skills gaps for seeking out new Board members ongoing
• Caryl to post the Grant Thornton presentation on the website – completed
6. Staff Presentation Presentation by Rochelle Cohen-Schneider
7. Governance and Nominations Committee
Discussion on updated Skills Matrix – John
8. Quality, Research and Ethics
To be carried forward
9. Fund Development Committee Report on Fund Development committee and strategies – Ky Board member attendance for next Family Night - Jane Annual Appeal, ICare – Carrie
10. Executive Report Motion Required: To approve Executive Report Update on MOH Visit - Aura
11. Finance Report Finance Report – Silvia
Motion Required: Approval of Q3 financial results for submission to Central LHIN - Silvia
Founder Patricia Arato Charitable Reg No. 13306 5227 RR0001
AGENDA Date: Jan 30, 2017 Time: 18:00-20:00 Meeting Chair: Jane Brenneman Gibson Meeting Location: 73 Scarsdale Road, Toronto, ON M3B 2R2
12. Other Business Strategic Plan renewal in 2017 - Jane Confirm Board Meeting dates for 2017 - Jane
13. In Camera Session
14. Meeting termination Motion Required
15. Date of the next meeting March 20, 2017 @ 18:00
Items included in this Package Agenda Minutes for Nov 30 Skills Matrix Executive Report Finance Report Report on Operational Deliverables
Founder Patricia Arato Charitable Reg No. 13306 5227 RR0001
Minutes of the Board of Directors Meeting Of the Aphasia Institute Monday, Nov 28, 2016
Present: Jane Brenneman Gibson Henry Hsu Silvia Gomes George Kopulos Moira Dean Ky Pruesse Valerie Chavossy Teleconference: John Gayle
Staff Aura Kagan Carrie Harrison Rochelle Cohen-Schneider Regrets Patricia DiNicolantonio Camilla Todesco
Topic Discussed Outcome/Action 1. Call to Order Jane called the meeting to order at 6:12 p.m.
2. Approval of
Agenda
Motion to approve the agenda
Moved: Ky Pruesse Seconded: Valerie Chavossy
Carried 3. Approval of the
Minutes of the Previous Meeting
Motion to approve the minutes of Oct 24, 2016
Moved: Silvia Gomes Seconded: Ky Pruesse
Carried
4. Business Arising from Previous Minutes
All action items were completed
5. Quality, Research and Ethics
Vince Bowman, Chair of the QRE Committee briefed the Board on the overview and mandate of the committee, the QRE Committee members, and highlights of the currently approved research projects. Please refer to the QRE Presentation posted on the website.
The Board was very engaged in the presentation and Valerie asked Vince which achievements the communication committee can highlight when writing about the impact of research and education. Vince said:
• The communication access tools – pictographs
• CAMS
Outcome: The Chair of the QRE committee will report to the Board once a year Action: Caryl to post the presentation on the website
Page 1 of 3
Topic Discussed Outcome/Action • SCA-Acute Project
6. Governance and Nominations
The Skills Matrix was updated by Moira Dean and George Kopulos. John will send the update early next year.
Action: John to send the updated skills matrix to the Board and report on skill gaps for seeking out new Board members
7. Fund Development Committee Update
Ky provided an update on Fund Development:
Donor Cultivation Events The Toastmaster’s event took place on Nov 2. Ky thanked Silvia and John for participating. The event was vibrant and inclusive and made a great impact.
Aura thanked Ky for participating in these events.
ICARE $4,800 has been raised to date. More families and volunteers are being engaged in fundraising.
Annual Appeal We have raised $10,631 to date. Board members are encouraged to send out the story to family, friends, and colleagues.
8. Executive Report Motion to approve Executive Report.
Jane suggested that it would be a good idea for the social work student to attend a Board meeting
Moved: George Kopulos Seconded: Silvia Gomes
Carried Action: Rochelle will liaison with the social work student
9. Finance Report Silvia attended a seminar by Grant Thornton who have a large not for profit practice. She briefed the Board on the seminar
Silvia presented the Financials October results. There was not much change from the last meeting. Our current financial position leaves us with a deficit of -$40K a positive variance to the budget.
Motion to approve MSAA 2017/18 budget for submission to the LHIN – The budget is the same as last year and was approved in principal
LHIN has flowed one-time $18,000 to AI for a CDA to
Action: Caryl to post the Grant Thornton presentation on the website Moved: Moira Dean Seconded: Ky Pruesse
Carried
Page 2 of 3
Topic Discussed Outcome/Action assist with PPA from December to March.
10. Other Business Jane suggested that Hugh Pattison, an ex-board member, should be made Advisory member of the Board.
Board members were asked to think about it. It will be brought back to the Board at the next meeting.
11. In Camera Session
12. Next Meeting Date Monday, January 30, 2017
Meeting Termination The meeting was terminated at 7:46 pm
Motion to terminate meeting
Moved: Valerie Chavossy Seconded: Moira Dean
Carried
By my signature, I hereby confirm that these minutes accurately reflect the business conducted at the Nov 28, 2016, Aphasia Institute Board Meeting.
Page 3 of 3
Aphasia Institute BOARD MEMBER SKILLS/EXPERIENCE INVENTORY 2016-2017
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Camilla Todesco
29/09/201
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George Kopulos
29/09/201
6 to
09/2019
MBAP. Eng26 yrs church
treasurerX 9 yrs volunteer at AI Some Greek
Henry Hsu
29/09/201
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X-CPA, CA X X X X XX
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29/09/201
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member Street Kids
International
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29/09/15
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Ky Pruesse
24/09/12
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Moira Dean
29/09/16
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Patricia
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30/09/14
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Valerie Chavossy
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X X X X X X X XBoard member –
Fred Victor
Executive Report to the Aphasia Institute Board of Directors – January 2017 Vision Statement There are no barriers to living successfully with aphasia Mission Statement Give hope to people with aphasia and their families by developing and sharing innovative solutions that reduce language barriers to full life participation
1
Executive Report: Jan 2017
Acronyms A list of acronyms to assist you as you navigate this report: AAH Aging At Home ALC CAMS
Alternate Level of Care Communicative Access Measures for Stroke
CAPS Community Accountability Planning Submission CCAC Community Care Access Centre Central LHIN COLA
Central Local Health Integration Network Cost of Living Allowance
CSS Community Support Service CSS Network HRDC
Community Support Service Network Human Resource Development Canada
H-SAA Hospital Service Accountability Agreements H-SIP Health System Improvement Pre-Proposals
Health System Improvement Project IHN Important Health Notice IHSP Integrated Health Service Plan M-SAA Multi-Sector Accountability Agreement MOHLTC Ministry of Health and Long-Term Care OAHPP Ontario Agency for Health Protection and Promotion OCSA Ontario Community Support Association OHA Ontario Hospital Association OHRS/MIS Ontario Healthcare Reporting Standards / Management Information
System OSN OSS OTF
Ontario Stroke Network Ontario Stroke System Ontario Trillium Foundation
OTN The Ontario Telemedicine Network SCA™ Supported Conversation for Adults with Aphasia SHKN Seniors Health Knowledge Network SNAGA Health Service Needs Assessment and Gap Analysis WERS WTR
Web Enabled Reporting System Walk Talk ‘n’ Roll
2
Executive Report: Jan 2017
This report is respectfully submitted by the Executive Staff Team:
Aura Kagan, Executive Director and Director of Education and Applied Research Catherine Brookman, Consultant Executive Leadership, Research and Program Innovation Carrie Harrison, Director of Finance and Operations Rochelle Cohen-Schneider, Director of Clinical and Educational Services
Prepared with administrative support from Caryl Pereira
3
Executive Report: Jan 2017
Updates related to:
Strategy
Operational Plan
• The status of the annual operational deliverables arising from the strategic plan for Q3 are included in this Board Package
• The executive staff team have started working on the operational plan for 2017/18 including opportunities for all staff to have input
Finance and Operations (including agency related –LHIN, human resources) Finance • Please refer to the Financial Report included in the Board Package
Operations
• Further consideration and investigation was given to the software tools we use for Walk, Talk ‘n Roll. Based on our investigation, we have decided to remain with the same platform as last year. Canada Helps, at this time, does not support reports for off-line donations
• The holiday party was a success with over 180 people attending – feedback about the new venue was positive
External Relationships
Ministry/CLHIN
• We received $18K additional one-time funding from the Central LHIN to trial a new program for clients who have Primary Progressive Aphasia and their caregivers
• Aura attended the New Year Levee for Kathleen Wynne and also re-connected with Rob Oliphant
• Because of a ministry retreat, the site visit planned for the end of January with Premier Kathleen Wynne’s Senior Policy Advisor and a person from Erik Hoskins office has been rescheduled to the end of February
Other partnerships • Jane and Aura have a next meeting with the Toronto Rehabilitation Institute (TRI) in
February regarding potential collaboration
4
Executive Report: Jan 2017
Communications • An initial draft of the Walk Talk ‘n Roll story has been completed by Public Inc. • The communication working group that is part of the Fund Development Committee
has started work on the communication strategy • A writer from the University of Toronto magazine is writing an alumni profile of
Aura for their website. The editors are interested in Aura’s work at the Aphasia Institute
Revenue Generation/Fund Development (including fundraising, donor cultivation)
• To date, the Annual Appeal has raised $38,664 exceeding budget by $9,664. Last
year the Annual Appeal raised $37,657 • To date, the ICARE campaign has raised $5,200 of the $7K budgeted Training and Education • The new webinar series will begin in March 2017 with an excellent lineup of
presenters • Registration for the March Training Institute has started • We are thinking of developing a short webinar for students about SCA™ including
how to use our resources. There has been interest expressed and we already have one university signed up. We will use this opportunity to pilot the project
• Aura was invited by the Heart & Stroke Foundation to do a webinar on aphasia and stroke best practices to a Canada-wide audience on Jan 19, 2017. Over 900 participants registered for the course and either heard the live presentation or will access the archived version
• Outreach is being made to large Personal Support Worker (PSW) employers for customized training. To date two large PSW employers have been approached. A follow-up is scheduled for the end of January with one employer
Direct Service General • We have a total of 140 active clients with 122 attending regular on-site programming;
the rest are part of the outreach program or are not attending regularly for a variety of reasons
• Our registration process allows staff to talk with clients about their goals and suggest new programs. A number of clients are trying new programs this year. Some of the more popular programs have been “capped” and clients have been understanding of the process
5
Executive Report: Jan 2017
• We have started a second Toastmasters Group on Fridays. Our longstanding group averages between 20-25 members on a regular basis with sometimes up to 30 members in attendance
• Our second Toastmasters Group is starting up with 6-8 clients, which allows for more individualised attention for new clients
Students • The Social Work student will be starting a program for a group of members who
would like to volunteer in the community. This program was developed through a grant and runs once per year
• A Communication Disorders Assistant (CDA) has started a 7-week placement Volunteers • We have completed our Volunteer Program Survey (Nov 2016) and have a response
rate of 57 out of 99. This survey solicits program feedback, asks volunteers to reflect on their role and also assesses their knowledge of key program and agency information. We have not yet finished reviewing the responses but generally, we see positive feedback
• December is the time when we submit clinical references for our student volunteers who apply to graduate studies programs (such as Speech or other Rehab sciences). We submitted letters for 22 volunteers, each applying to a minimum of two schools
• In 2016, 36 new volunteers joined our volunteer program, and 31 volunteers left (moving, returned to school, not right fit, work related)
Research and Project Updates
Communicative Access Measures for Stroke (CAMS) • The CAMS online tool will be launched to a wider audience in February SCA-Acute • Recruitment is in progress with the participating hospital unit. Due to recent changes
in the unit, as well as a flu outbreak, participant uptake is slow; additional efforts will be made to further engage staff
• Measures to obtain family input on the acute care experience are in progress; several organizations are distributing our flyers/brochures about the study
Institute for Clinical and Evaluative Sciences (ICES) • Data from the Aphasia Institute, combined with data from ICES, has been analyzed
by Principal Investigators. Initial results based on this limited sample indicate that the
6
Executive Report: Jan 2017
health service usage and cost is significantly higher for people with stroke and aphasia when compared to the general stroke population
• An abstract summarizing the results of analysis has been submitted to the Clinical Aphasiology Conference for a poster presentation in May 2017. Authors will include the ICES staff involved in data analysis as well as other external experts in, health economics, stroke and aphasia
Upcoming Events
Month Board Meeting Board Education Events to attend
January 2017 Board Meeting Jan 30
February 2017
• Volunteer Training Feb 2 & 10 • Town Hall
Feb 27 (9:45 – 11:00 a.m.)
(Reminder that Board members are invited to attend)
March 2017 Board Meeting March 20
• Family Night March 8
April 2017 Board Meeting TBD (Apr 24)
May 2017
• Volunteer Celebration May 11 • Volunteer Training May 18 & 26
June 2017 Board Meeting TBD (June 19)
• Walk, Talk ‘n Roll June 11
July 2017
• Town Hall July 18
August 2017
• Volunteer Training Aug 11 & 18
September 2017 Board Meeting TBD (Sept 25)
• Annual General Meeting
Sept 25 October 2017 Board Meeting
TBD (Oct 23) • Family Night Oct 25
7
Executive Report: Jan 2017
November 2017 Board Meeting TBD (Nov 27)
• Volunteer Training Nov 10 & 17 • Town Hall
Nov 22 December 2017
• Holiday Party Dec 9
8
Financial Report
Aphasia Institute For the period ended December 31, 2016
Prepared by
Carrie Harrison Prepared on
January 23, 2017
For management use only
Table of Contents
Financial Executive Summary ................................................................................................................................................................ ..... 3
Balance Sheet ..................................................................................................................................................................................................... 5
Budget vs. Actuals for fiscal year ............................................................................................................................................................... 8
2/8
Financial Executive Summary
2015/16 Budget (History) The 2016/17 Budget was prepared using an 80% certainty factor, as it is difficult to predict unexpected revenue e.g. major donation or mitigation strategies. The -$241K deficit was presented to the Board with the understanding that the Aphasia Institute had several mitigation strategies in the works, but could not predict the revenue or expenditures that would be forthcoming from these mitigation strategies. The Board approved the $-241K deficit budget for 2016/17. 2016/17 Current Status Our current financial position leaves us with a deficit of -$60K a positive variance to budget (B=-$208K) of $148 K. Financial Current Position Summary: Revenue Highlights Overall revenue exceeds our budget by $93K:
• Social Enterprise (Professional Training and Resource Products) exceeds our budget by $50K; related to additional Professional Training’s
• Investment income exceeds budget by $27K. We have recognized $7K in income (book value vs. Fair Market value), $18K in Endowment Interest Income to offset endowment management costs and Cams development costs, and $11K in Investment income.
• Fund Development is currently exceeding budget by $12K • One time LHIN funding of $4K to offset additional salary position
Expenditure Highlights
Overall expenditures are below budget (a positive variance) by $55K: There are several timing variances and expect all expenditures to be on track within budget with the exception of Consultant Fees, printing supplies and Rental of Premises to be below actual budget. (See Forecast for explanation) Forecast Status for year ended March 31, 2017 Based on our Q3 predictions, we anticipate we will reduce our deficit to -$95K or slightly below that, a +$146K positive variance to budget:
• $26K Investment Income Revenue (related to unrealized gain, investment/dividend income fair market value to book value, and recognized endowment income to offset appropriate expenditures)
• $38K Social Enterprise Revenue (Additional Trainings) • $11K Fundraising • $6K related to Danish Translation of resource products Revenue • $30K decrease in consultant fees • $21K decrease in rent due to budgeting error • $14K decrease in various expenditures
Endowment Investment: You will note on our balance sheet our RBC Endowment Investment is recognized as 1.052M, this represents Book Value and not Fair Market Value. We received an additional $50K investment into our endowment portfolio which is included in the 1.052M. The fair market value as of January 23, 2017, was 1.191M There has been some volatility in the market and in turn the value of our endowment portfolio, over the past few months. Our portfolio is for the calendar year (January 2016-December 31'st 2016, earned interest and dividends of $31K less investment fees of $14K. We have an investment committee that meets with the investment manager of the Endowment Fund semi-annually to review the performance of these assets.
Aphasia Institute 3/8
Aphasia Institute 4/8
Balance Sheet As of December 31, 2016
Total As of Dec 31, 2016 As of Dec 31, 2015 (PY) ASSETS
Current Assets 12110 Undeposited Funds-1 60,903.98 2,546.82 12220 Investments-RBC 375,176.83 404,092.23
12155 Cash with broker -44,070.25 55,114.59 12221 Investments-RBC Sustainability 12,744.64 12,206.88 12222 Investments-RBC Endowment 1,052,541.24 1,004,753.54 Total 12220 Investments-RBC 1,396,392.46 1,476,167.24
12350 Allowance for Doubtful Accounts 0.00 -1,806.00 12400 Rebates Receivable 0.00 0.00
12450 Other Accounts Receivable 335.00 0.00 Total 12400 Rebates Receivable 335.00 0.00
12600 Prepaids 0.00 0.00 12650 Prepaid Walk & Roll 1,572.33 883.89 12690 Prepaid Expense - General 2,377.84 2,321.23 Total 12600 Prepaids 3,950.17 3,205.12
Cash and cash equivalents 12100 Bank/Asset
12120 Petty Cash 125.54 414.05 12150 ING Direct Savings 569.49 569.49 12190 Bank - Scotia 81,037.01 73,666.22 12197 Petty cash US$ 110.00 90.00 Total 12100 Bank/Asset 81,842.04 74,739.76
Total Cash and cash equivalents 81,842.04 74,739.76 Accounts receivable (A/R)
12300 Accounts Receivable 37,777.13 1,338.80 12301 CAP Fee (timing variance – related to billing) -4,207.12 29,730.50 12307 HST/GST Refund and Rebate 16,937.04 Total 12300 Accounts Receivable 50,507.05 31,069.30
Total Accounts receivable (A/R) 50,507.05 31,069.30 Total Current Assets 1,593,930.70 1,585,922.24
Non-current Assets Property, plant and equipment:
32800 Fixed Assets 0.00 0.00 32850 Furn & Equip 14,893.44 65,587.55
32850a New Workstations 12,951.59 12,951.59 Total 32850 Furn & Equip 27,845.03 78,539.14
32851 Accum. Amort. - F & E -14,265.37 -58,276.51 32859 Computer 09/10 0.00 18,454.00
32683 Dell Servers 13,639.36 32861 Computer Purchases (11/12) 0.00 15,817.50 32862 Computer Purchases (12/13) 10,606.00 10,606.00 Total 32859 Computer 09/10 24,245.36 44,877.50
32860 Acc.Amort Computer -19,485.15 -48,981.76 32865 Leasehold Improvements 8,426.49 8,426.49
Aphasia Institute 5/8
Total As of Dec 31, 2016 As of Dec 31, 2015 (PY)
32685a Leaseholds Cabling and Electric 11,167.43 11,167.43 Total 32865 Leasehold Improvements 19,593.92 19,593.92
32866 Accum. Amort. Leasehold Improv. -10,012.68 -7,889.98 32882 CAMS Web 10,361.27 10,361.27 32885 Website Infrastructure 39,254.18 39,254.18 32886 Acc.Amort Website -56,021.60 -49,196.96 Total 32800 Fixed Assets 21,514.96 28,280.80
Total Property, plant and equipment: 21,514.96 28,280.80 Total Non-current Assets 21,514.96 28,280.80
Total Assets $1,615,445.66 $1,614,203.04
LIABILITIES AND EQUITY Current Liabilities
42370 GST/HST Payable 2,596.11 -13,352.62 42390 Accrued Liabilities 1,000.00 7,000.00 42400 Other Liabilities
42498 Social Fund 1,095.16 1,038.14 Total 42400 Other Liabilites 1,095.16 1,038.14
42510 Payroll Liabilities 14,768.17 17,328.33 42510a RRSP and Benefits Accrual 4,566.56 5,207.43 42800 Deferred (one time funding from the LHIN) 13,929.53 0.00
2000D Deferred Donations 0.00 -3,264.00 42846 Deferred Donations iCare 14,472.73 12,168.30 42846E Endowment 23,325.42 54,292.50 42846MY Deferred Donation Multi Year Gf (deleted) 0.00 12,500.00 42846w Deferred WTR donations 17,873.60 17,501.17 42846x SCA-Acute Care Project 9,193.75 6,223.30 Total 2000D Deferred Donations 64,865.50 99,421.27
2000e Deferred Contributions 1,995.00 2,792.00 42856a Deferred Rev.-New Horizon Grant 6,073.00 7,287.00 42856f CIMSHR 0.00 1,768.34 42856g Deferred Contributions LHIN 2016 Servers 11,366.36 0.00 Total 2000e Deferred Contributions 19,434.36 11,847.34
2000G Deferred Grants 42856c Def Rev-City of Tor CSP Grant 9,172.54 5,570.18 42866 Deferred Grant 304.73 1,599.37 Total 2000G Deferred Grants 9,477.27 7,169.55
42840b Deferred- Training Income 8,061.82 14,804.00 42846a Deferred Program Fees (timing variance – billing) 0.00 39,402.00
42846a1 Deferred Program waivers (timing variance – billing) 0.00 -14,958.00 Total 42846a Deferred Program Fees 0.00 24,444.00
Total 42800 Deferred 115,768.48 157,686.16 Payroll Exp. Clearing 17,193.49 13,032.50 Accounts Payable
42330 Accounts Payable 24,989.00 5,624.83 Total Accounts Payable 24,989.00 5,624.83
Credit Cards Scotiavisa 7,855.29 8,329.96
Aphasia Institute 6/8
Total As of Dec 31, 2016 As of Dec 31, 2015 (PY)
Total Credit Cards 7,855.29 8,329.96 Total Current Liabilities 189,832.26 201,894.73
Equity 62140 Aphaisa Impact Fund 170,000.00 170,000.00 62150 Aphasia Research and Educational Endowment Fund 1,045,230.00 1,000,000.00 62200 General Fund 246,610.98 221,963.23 62200d Invested in Capital Assets 24,095.43 36,002.43 Profit for the year -60,323.01 -15,657.35 Total Equity 1,425,613.40 1,412,308.31
Total Liabilities and Equity $1,615,445.66 $1,614,203.04
Aphasia Institute 7/8
Budget vs. Actuals for fiscal year Apri l - December, 2016
Total Actual Budget over Budget INCOME
11006 Funding LHIN 685,210 685,206 4 11008a One time funding 4,337 4,337 11030 HRDC Grant 3,092 3,092 0 11040 City of Toronto (CSG Grant) 14,600 16,425 -1,825 11090 Program Fees 43,482 45,000 -1,518 14070 Other Donation 121,279 109,296 11,983 16010 Investment Income 37,093 9,747 27,346 19000 OTHER REVENUE 141,089 88,755 52,334 Discounts given -23 -23 Total Income 1,050,159 957,521 92,638
GROSS PROFIT 1,050,159 957,521 92,638 EXPENSES
3****0 Salaries & Wages 577,028 574,237 2,791 31*** Benefits 72,673 78,630 -5,957 4**** Supplies 50,121 69,295 -19,174 6**** Sundry 146,361 185,718 -39,357 7**** Equipment 34,385 28,170 6,215 75000 Amortization Exp 22,016 19,910 2,106 82555 Contracted Out Services 4,322 3,749 573 9**** Building & Grounds 203,577 206,264 -2,687 Total Expenses 1,110,482 1,165,973 -55,491
NET OPERATING INCOME -60,323 -208,452 148,129 NET INCOME $ -60,323 $ -208,452 $148,129
Aphasia Institute 8/8
1
Area One Target Area Outcome Indicators (based on metrics
attached to operational goals)
Q3 Comments
Area 1: Continue to build on strategic approach to revenue generation developed jointly by executive team and Board
Significantly reduce our ‘worst case’ budget deficit projection by identifying and acting upon a clear strategy that will enable AI to actively engage Foundations, Corporations, Funders, Government and or partners to support and build on our infrastructure. Continue our focus on mitigation strategies presented to the Board
See comments Our predicted deficit for the end of the year is estimated at $95K loss, a positive change ($146K) from our budgeted loss of $241K
Fundraising Events o WTR – target is $80K o Annual Appeal – target is $29K o I Care – target is $7K
Exceeded • WTR exceeded budget by over $800 • Annual Appeal exceeded budget by $10
Exceeded To date $5200, Ongoing
Social Enterprise (target $132.6K) o Education and Training -$74.6K
o Pictographic Resource Products -$58K
Ongoing See comments
• Currently exceeding budget by $51K due to additional professional trainings provided
• Currently on budget, a translation licensing agreement of $6K assisted with meeting budget
Ongoing See comments
Donor Cultivation: o Continue with small donor
cultivation events and individual engagement of specific donors
Ongoing
See comments from previous report
Next donor event is March 08 (Family Night)
Finalize new case for support and clarify our funding requests in relation to this Completed
See comments from previous report
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
2
Area One Target Area Outcome Indicators (based on metrics
attached to operational goals)
Q3 Comments
Identify key funding opportunities o Approach at least two funding
sources e.eg. Government, Foundations, Corporation, Individual Donors*
80% Ongoing
• See comments from previous report • Aura will meet with the Ministry of Health
to discuss funding opportunities February
Investigate Planned Giving and develop strategy if appropriate Ongoing
• Further discussion for planned giving to occur later in the year
See Area Two –Next Page
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
3
Area Two Target Area Outcome Indicators (based on metrics
attached to operational goals) Q3 Comments
Area Two: Maintain high standard of direct services and continue to
align this with agency synergy related to education
In response to clients’ needs we will focus on three programs: Primary Progressive Aphasia (PPA):
o Create a manual for staff (this may form the basis for a new product in future) based on the four-week program we have piloted
o Run 1-2 programs for people with PPA and their Conversation partners
Intensive Partner Training Program: Codify the curriculum and implement at least one 2-3 day Intensive Program for clients with aphasia and their Conversation Partners
o Write a marketing brief outlining unique characteristics of the Intensive program
o Offer at least one program in this fiscal year
Your Life – a product to help clients tell their story: Deepen our knowledge of the application of this product in a clinical setting with implications for future training
o Train 2-4 Volunteers o Create 10-15 Life Story Books
40%
To be completed
by end of year
• See previous comments
• Intensive Program was offered, however there was no uptake. A future date for program offering is scheduled for May
• See comments from previous report
Completed
Completed
Completed
Completed
80%
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
4
Area Two Fostering research and education skills and opportunities for clinical staff in research and education:
o Assign and mentor at least one staff person who shows an interest in research activities
o Assign and mentor one staff who shows and interest in curriculum development and education
o Hold at least 2 research meetings with staff
Ongoing
• See comments from previous report
• See comments from previous report
Ongoing
Completed
Continue to move our Health Quality Agenda forward in preparation for application of the Excellent Care for All Act to the community sector
Ongoing
• See comments from previous report
See Area Three – Next page
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
5
Area Three
Target Area Outcome Indicators (based on metrics attached to operational goals)
As of Q3 Comments
Area Three: Align knowledge exchange (KE) activities with stroke priorities where possible and facilitate internal KE activities
Create and implement KE plan for the year with Program Staff
o Provide evidence of staff participation in education and training activities
o Organize one educational session on stroke services and Best Practice Recommendations for clinical team
Ongoing
• See comments from previous report
• We have promoted and supported clinical staff attendance at stroke education events
Ongoing
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
6
Area Three
Target Area Outcome Indicators (based on metrics attached to operational goals)
As of Q3 Comments
Continue to provide opportunities for partners in the stroke system (i.e. acute care and rehabilitation teams) to learn about key elements of our program.
o Offer Stroke care professionals at least two ‘Observerships’ this coming year
o Continue to attend Stroke Flow meetings
See comments
• See comments from previous reports
Ongoing
Target Aphasia and Speech-language pathology conferences:
o Submit at least two posters and/or presentations to two peer-reviewed conferences
o Submit at least one article to peer-reviewed journal
Exceeded
• See comments from previous report
• See comments from previous report
Completed
Maintain focus on increasing knowledge exchange opportunities via online/distance education
o Conduct two online series with four speakers per series
80%
• See comments from previous report
See Area Four – Next page
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
7
Area Four Target Area Outcome Indicators (based on metrics
attached to operational goals)
As of Q3
Comments
Area Four: Focus research and evaluation on demonstrating the value and quality of our services
(clinical, training, products) and on stroke and aphasia patient
experience
Develop research agenda for the year with input from Quality, Research and Ethics Committee (QRE)
o Draft Plan submitted to QRE Chair – By March 15’th 2016
Completed
Internal research focused on the following two projects
o SCA ACUTE project (with final report due in next fiscal year)
o Obtain ethics approval from both hospital Research and Ethics Boards (Note this is time-consuming and may delay start of project
Basic Outcome Measure for Aphasia (BOMPA) tool
o Complete development of the tool
o Begin small reliability study with participants from the Ontario Aphasia Centres Interest Group (OACIG)
Project Ongoing
• See comments from previous report • 13 organizations have demonstrated interest
in assisting with recruitment of candidates
• See comments from previous report
• See comments from previous report
• 1’st version of pilot tool has been completed. We will not yet have sufficient internal data to begin the small reliability study by the end of the fiscal year
Completed
Completed
25% Moved to next fiscal
Develop research strategy to utilize systematically collected outcome data as per Area 3 above
o Relevant demographic and clinical information entered into our client data base so available for research purposes
o Pre-post intervention data analyzed and used as pilot information for presentations and projects
Completed
• See comments from previous report
• Initial data from BOMPA will be analyzed prior to the end of fiscal
Ongoing
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
8
Area Four Target Area Outcome Indicators (based on metrics
attached to operational goals)
As of Q3
Comments
Engage with ICES to complete the project “Comparing an aphasia cohort with the general stroke population, Project 1: Health care access of people with aphasia vs. people without aphasia” that we submitted and that has been accepted pending formal budget approval
Completed
• See comments from previous report
Facilitate completion of other internal and external research projects approved by our Quality, Research and Ethic Committee over the course of the year
o Reports on completed project available
Completed
• See comments from previous report
Research Knowledge Exchange Activities o See Knowledge Exchange section
(Area 3 above)
Ongoing • See comments from previous report
Maintain and develop external research network connections
o Participate in at least two research activities with external organizations
Ongoing
• See comments from previous report
See Area Five – Next Page
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
9
Area Five
Target Area Outcome Indicators Q3
Comments
Area Five: Prioritize increasing the efficiency and effectiveness of internal systems that relate to the above (in relation to ‘enabling goals’ in the strategic plan
Develop our staff and volunteers in a team learning environment
o Continue with Volunteer Working Committees
• Implement the key recommendations, provided by the Volunteer Working Committees
o Mentor and coach staff to become leaders of various committees e.g. Walk Talk ‘n Roll
o Continue to develop additional Revenue Generation expertise and capacity in staff:
• Staff to continue working with and learning from others e.g. Board members/external experts e.g. Public Inc.
Ongoing
• See comments from previous report • Shannon has developed a poster for the
Volunteer Role, a recommendation from the Volunteer Working Committee
• See comments from previous report
• See comments from previous report
Ongoing
Ongoing
Continue training program staff to be cross-functional (Research, Education, Resources) Ongoing
• See comments from previous report
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
10
See Area Five – Next Page
Area Five Target Area Outcome Indicators Q3
Comments
Continue working with appropriate staff on communication skill in development of written material for key events e.g. newsletters and support material both hard copy and electronic
Ongoing
• See comments from previous report
Communication and Marketing Strategy – See Area 1 above
Ongoing
• See comments from previous report
Increase and Diversify Revenue – see Area 1 above
Ongoing
• See comments from previous report
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
11
Area Five
Target Area Outcome Indicators Q3
Comments
Develop Efficient and Effective Information Management Technology:
o Develop IT work-plan/framework to facilitate proactive management of systems and capacity needs
o Look at various integration
software tools – increasing efficiency, reducing duplicate work
o Provide education/support to IT staff to support enhanced comprehension and awareness of IT management components
o Continue with data enhancements in the client electronic record
Ensure we are complaint with the Canadian Anti-Spam Law Complete Engagement surveys (staff, volunteers, members) Comments
Ongoing
• See comments from previous report
• See comments from previous report
• See comments from previous report
• See comments from previous report
• Volunteer and Member survey completed, Staff survey in process
Ongoing
Ongoing
Ongoing
See Comments
Completed
Ongoing
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017
12
Current Financial Metrics Description Actual Net Income (+)/Net
Loss(-) Budgeted Net Income/Net
Loss Variance Rationale
As of December 31, 2016 $-60K -$208K +$148K positive variance Revenue See Financials
Reserve Draw-Down –Forecast for Year End A B =A-B C =A-C
Reserves as of April 01, 2016 Forecasted Financial Results 2016/2017
Forecasted Reserve Balance as of April 01, 2016
Approved Budget Loss 2015/16
Budgeted Reserve Balance as of April 01, 2016
+$417K $-95K +$322K -$241K +$176K
Results as of December 31, 2016 – Prepared by Executive Team as of January 25, 2017