w w w . c l n w e e k . c o m #CLNWeek

aGenDa at a GLanCeDAY

1

DAY

2

Tuesday, November 11, 2014

Wednesday, November 12, 2014

Workshops

Main Conference

Site Tour & Master Class7:45am

11:15am

2:30pm

11:00am

6:00pm

8:15 am – 11:15 am

11:30am – 2:30pm

2:45pm – 5:30pm

Registration for Workshop A & Site Tour B

Registration for Workshop B & Masterclass 1

Registration for Workshop C

CHOOSE FROM ONE OF THE FOLLOWING

Welcome Reception (Open to All Participants)Join us at one80 Sportgrill & Bar located off the lobby at the Buena Vista Palace. All attendees are encouraged to attend and take advantage of this networking opportunity – your fi rst drink is on us!

WORKSHOP A: The Science of Learning Lab:Transforming Your Classroom to Maximize L&D’s ImpactWorkshop Leader: Jillian DouglasChief Creativity Offi cerIDEA LEARNING GROUP

WORKSHOP B & WORKING LUNCHEON: The X Factor to Developing High Performing LeadersWorkshop Leader: Jack GroppelCo-Founder and Vice President of Applied Science & Performance Training, HUMAN PERFORMANCE INSTITUTE

WORKSHOP C: Forward from Thinking:: Extinguishing Brain Resistance to Ignite Real Change Through LearningWorkshop Leader: Leslie Ehm, President & Chief Fire Starter, COMBUSTION CREATIVITY

SITE TOUR B: JetBlue University Site Tour & Simulation ExperienceSite Tour & Discussion Leader: Jeff Kruse, Director of Infl ight and System Operations Training, JetBlue University, JETBLUE AIRWAYS

MASTER CLASS 1 (11:45AM-5:30PM)Corporate University Master Class: Branding Your Corp U as a Viable, Highly Recognizable ResourceMaster Class Leaders:Christa Dallmann, Former Director of Learning & Development, MAKE-A-WISH FOUNDATION

Stephen Buchman, Director of Learning Operations, MILLERCOORS

Rebecca Chandler, Chief Learning Offi cer & Global Director of Learning & Development, STEELCASE

7:00am Registration & Coffee Kick-start your morning networking with the chance to win a piece of Tiffany’s jewelry by visiting the Exhibit Booths and collecting Tiffany’s boxes. Winners will be announced in the exhibit hall in the afternoon networking break! See the Flyer at Registration for more information!

8:00am Welcome Address & Chairperson’s Opening Remarks

Felicia Davis, Production Director, Corporate Learning WeekKaren Kocher, Chief Learning Offi cer, Cigna

8:10am Speed Networking Activity

8:25am Keynote: LEADING DIGITAL: Turning Technology into Business Transformation

George Westerman, Intiative on the Digital Economy, Sloan School of Business, MIT

9:20am Keynote: The Future of Learning, Business and Organizational Development

Karen Kocher, Chief Learning Offi cer, Cigna

10:15am Morning Networking Break Pick up a signed copy of

Leading Digital by George Westerman

TRACK A: Aligning Learning & Training with Corporate Goals

TRACK B: mLearning/eLearning Innovation: Design for Impact

TRACK C: L&D at the Intersection of Leadership & Talent

TRACK D: Proving (and Improving) the Impact

of Learning

11:40am Session to Session Travel

GREAT HALL CENTER GREAT HALL WEST GREAT HALL EAST SENATE/GALLERYCreating a New Enterprise Perception of LearningStacy Henry, Director of Teammate Education, BRIDGESTONE RETAIL OPERATIONS

Designing More Robust Learning SystemsChris Rosso, Global Manager of Instructional Desing and Learning Platforms, NIKE

Leveraging Peer Coaching to Shape, Lead & Maintain Your Organization’s CultureLeah Minthorn, Director of Learning, North American Operations, IRON MOUNTAIN

Demonstrating How Learning Can Drive Bottom-Line and Sustainable Impact

GREAT HALL NORTH

GREAT HALL CENTER

GREAT HALL CENTER

GREAT HALL EAST GREAT HALL WEST

GREAT HALL REGISTRATION BOOTH

GREAT HALL REGISTRATION BOOTH

THE EXECUTIVE LEARNING LAB STARTS AT 11AM IN THE COUNCIL ROOM. CHECK OUT PAGE 12 FOR DETAILS

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aGenDa at a GLanCeWednesday, November 12, 2014 (continued)

12:30pm

2:15pm

2:20pm

1:30pm

Networking Luncheon

Session to Session Travel

TRACK SESSIONS: CHOOSE FROM ONE OF THE FOLLOWING

3:00PM Afternoon Networking Break and Tiffany’s Prize Drawing Pick up a signed copy of Edward Trolley’s book Running Training Like a Business Bring your blue box to see if you are a winner of a piece of Tiffany’s Jewelry!

3:45PM Keynote: Linking Business Acumen to Organizational Strategy and Learning Outcomes

Kevin Cope, Chief Executive Offi cer, ACUMEN LEARNING

4:30PM Fireside Chat with an Industry LeaderFirside Chat With: Andrea Elkin, Dean, BNY Mellon

University, BANK OF NEW YORK MELLONInterviewed by: Cathy Salit, Chief Executive Offi cer, PERFORMANCE OF A LIFETIME

5:15PM Corporate Learning Visionaries: Learning That Fits Your Employees’ Lives Scott Kinney, University President, CAPELLA UNIVERSITY

6:00PM Networking Reception in the Exhibit Hall It’s been a long day fi lled with information, time to relax and enjoy great conversations over drinks.

7:30PM Evening Activity at Disney’s Jellyrolls Dueling Piano BarJoin us for an evening at Jellyrolls Lounge, famous for its dueling

pianos and karaoke entertainment, with complimentary transportation to/from Disney’s BoardWalk. Pick up your complimentary admission and drink passes from the

Inter Technologies booth #408, and meet us for some fun!Hosted By:

11:45am CONCURRENT ROUNDTABLE DISCUSSIONS Roundtable 1 Back to the Fundamentals: Running Learning & Training Like a BusinessDISCUSSION LEADER: Edward Trolley, Vice President, Managed Trainig Services & Co-Author “Running Training Like a Business” NIIT

Roundtable 2 Making or Breaking an eLearning Implementation: Top 10 Opportunities and Pitfalls DISCUSSION LEADER: Kathie Robeson, Chief Executive Offi cer, Elearning Experts

Roundtable 3 Re-Imaginig Leadership Development: Lessons from the Redesign of GE’s CrotonvilleDISCUSSION LEADERS: Jackie McNitt Engles, Director, Executive Management Programs, Drucker School of Management, Claremont Graduate UniversityBernie Jaworski, Chair of Management and the Liberal Arts, Drucker School of Management, Claremont Graduate University

Roundtable 4 Scale and Stickiness: Can They Really Coexist?DISCUSSION LEADER: Brian Sorge, Vice President, Client Solutions, Braidio

TRACK A: Aligning Learning & Training with Corporate Goals

Track Chair:Stacy Henry, Director of

Teammate Education, Bridgestone Retail Operations

GREAT HALL CENTER GREAT HALL WEST GREAT HALL EAST SENATE/GALLERY

TRACK B: mLearning/eLearning Innovation: Design for Impact

Track Chair:Chris Rosso, Global Manager of Instructional Desing and

learning Platforms, Nike

TRACK C: L&D at the Intersection of Leadership & Talent

Track Chair:Leah Minthorn, Director of Learning, North American Operations, Iron Mountain

TRACK D: Proving (and Improving) the Impact

of Learning

Track Chair:Naomi Secor, Program Director,

Corporate Learning Week

Panel: Getting Employees to Engage with Learning

Panelists Include:Maurice Rondeau, Learning & Development Leader, TEXTRON

Mary Ann Bopp, Manager, Carreer Development, IBM

Bethany Gates, Director, Global Learning Services PHILIPS HEALTHCARE

Getting to the Other Side of Your Workforce Transformation: Managing Change and Gaining Buy-In

Deborah McCuiston, Director, Organizational Effectiveness VIRGIN AMERICA

Making Something Out of Nothing: Learning Support on a Shoestring Budget

Kim StewartChief Learning Offi cerFIRST CITIZENS BANK

LMS Makeover: Leveraging Video-Centric, Bite-Sized Learning for Superior Results Jesse Schlueter Vice President, Global Learning DUNKIN’ BRANDS

Panel: Evolution and Change in Leadership Development Programs Panelists Include:Loretta Donovan Chief Learning Offi cer HEALTH QUEST SYSTEMJackee McNitt Engles, Senior Director, THE DRUCKER SCHOOL OF MANAGEMENTLeslie Coyne, Program Leader, Corporate Leadership, GE

Creating an Internal Executive Development Experience Linked to Results and ROI

Carol Pandza, Vice President, Learning & Talent Management and OD, AMERIHEALTH CARITAS FAMILY OF COMPANIES

Panel: Return on Investment (ROI) vs. Return on Expectations (ROE): Getting to the Next Level as a Results-Focused Business Partner

Panelists Include:Michael Paquin, Director, Red Hat University, RED HAT

Stephen Buchman, Director of Learning Operations, MILLERCOORS

Maximizing the Impact of Learner Feedback Through the NPS Process

Mike Nalley, Director Education & Training BEST WESTERN INTERNATIONAL

GREAT HALL CENTER

GREAT HALL EAST

SENATE/GALLERY

GREAT HALL WEST

EVENT CENTER

GREAT HALL NORTH

GREAT HALL NORTH

GREAT HALL CENTER

EXECUTIVE LEARNING LAB CONTINUES. SEE PAGE 12.

w w w . c l n w e e k . c o m #CLNWeek

aGenDa at a GLanCeDAY

3 Thursday, November 13, 2014

Main Conference7:30am Registration & Coffee Don’t forget to turn in your completed Expo Hall Passport into Registration by the 3:15pm Networking Break to guarantee your entry to the grand prize drawing!

8:20am Chairperson’s Opening Remarks Uzma Burki, Vice President, Human Capital Strategy, Organizational Effectiveness & Leadership Development, AMTRAK

8:30am Keynote: The Leadership Balance: Lead, Follow and Get Out of the Way Keith Pigues, Author, Tenured Professor of Management & Former Dean of the School of Business, NORTH CAROLINA CENTRAL UNIVERSITY; Former Professor of Leadership, Kenan- Flagler Business School, UNC and Former C-Level Corporate Executive

CONCURRENT KEYNOTES - CHOOSE ONE

9:15am Keynote: How Millenials are Changing the Way We Teach, Learn, and Interact Mark Fernandes, Chief Leadership Offi cer,

LUCK COMPANIES

9:15am Keynote: Linking Learning to Strategy: Cracking the Code Doug Bolger, Chief Learning Offi cer, LEARN2 SOLUTIONS

10:00am Morning Networking Break Pick up a signed copy of

Mark Kizilos’ book FrameBreaking

Mark Fernandes, or

10:40am

10:40am

TRACK SESSIONS: CHOOSE FROM ONE OF THE FOLLOWING EXECUTIVE LEARNING LAB CONTINUES. SEE PAGE 12. TRACK A: Aligning Learning & Training with Corporate Goals

Track Chair:Stacy Henry, Director of

Teammate Education, Bridgestone Retail Operations

GREAT HALL CENTER GREAT HALL WEST GREAT HALL EAST SENATE/GALLERY

TRACK B: mLearning/eLearning Innovation: Design for Impact

Track Chair:Chris Rosso, Global Manager of Instructional Desing and

learning Platforms, Nike

TRACK C: L&D at the Intersection of Leadership & Talent

Track Chair:Leah Minthorn, Director of Learning, North American Operations, Iron Mountain

TRACK D: Proving (and Improving) the Impact

of Learning

Track Chair:Naomi Secor, Program Director,

Corporate Learning Week

ROUNDTABLE: Using Compliance Training to Strengthen the Employee Experience

Discussion Leader: Steve Sitek Head of Learning, Ethics & Compliance, NOVARTIS

The Great Debate: Platform vs. Content- What Matters Most?

Brian Leach, President & Chief Executive Offi cerUNBOXED TECHNOLOGY

Dave Romero Co-Founder and COOUNBOXED TECHNOLOGY

Leveraging Work Experience to Develop Talent: A New Model and Approach

Paul Bly, Vice President, Talent & Development THOMSON REUTERS

Mark Kizilos, Ph.D., Founder & President, FRAMEBREAKING.COM

20 Tips & Tricks to Increase Your Win Ratio: LEAN Process Improvement in the Learning OrganizationCasper MoerckLearning Technology Manager, Learning Campus Americas, SIEMENS

Bonus Content Session:Interactive Technology Session- The Team Decision Center Approach to Strategic Planning with ImpactJoseph Walk, Corporate Learning Faculty, THE PENNSYLVANIA STATE UNIVERSITYSue Greene, Education Strategy and Planning Manager, THE PENNSYLVANIA STATE UNIVERSITYNote: This session is an interactive group demonstration limited to 15 participants. Additionally, mini-sessions will be available throughout the day, on demand. Please stop by Booth #301/303 and request a seat.

11:25am Session to Session Travel

11:30am Developing Transformational Leaders - Social & Emotional Engagement Strategies that Will Make Your Transformations Stick!

Cathy Salit, Chief Executive Offi cer, PERFORMANCE OF A LIFETIME

Panel: Learner Engagement Starts with User Experience: The Importance Of eLearning Usability Steve Sitek, Head of Learning, Ethics & Compliance, NOVARTISAndrea Elkin, Dean, Leadership & Management Development BNY MELLON

Panel: War for Talent: Using L&D to Attract and Retain the Next Generation of Leaders

Jackie Drown, Director, OD/HR CONAGRA FOODS

Misty Hejduk, Global Performance ManagerCRISTAL

Building a Learning Architecture to Support Continuous Learning

Linda Spearman-Scott, Learning Organization Leader, Consumer and Wealth ManagementBANK OF AMERICA

12:15pm CUBIC Awards Luncheon - Hosted by Capella University The Corporate University Best-in-Class, or CUBIC™ Awards, were established to honor, recognize and promote internal training organizations and corporate universi-ties that set standards of excellence in a variety of categories relating to performance and results. Join us during the Awards Luncheon as winners are recognized for their unique achievements and contributions to individual & organizational productivity.

Hosted By:

orCAPTAIN/YEOMAN

SCOTLAND BALLROOM

GREAT HALL NORTH

GREAT HALL CENTER

GREAT HALL CENTER

GREAT HALL EAST/WEST

GREAT HALL NORTH

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aGenDa at a GLanCe

DAY

4 Friday, November 14, 2014

Thursday, November 13, 2014 continued

1:40pm TRACK SESSIONS: CHOOSE FROM ONE OF THE FOLLOWINGTRACK A: Aligning Learning & Training with Corporate Goals

GREAT HALL EASTGREAT HALL WESTGREAT HALL CENTER

TRACK B: mLearning/eLearning Innovation: Design for Impact

TRACK C: L&D at the Intersection of Leadership & Talent

INTERACTIVE: Creating a High Performance Culture: What Matters NowMerrill Anderson, Pricipal, CYLIENT

Developing the Next Generation of Leaders Who Can Thrive in a VUCA (Volatile, Uncertain, Complex, Ambiguous) WorldSam Haider, Global L&D Manager- Employee and Leadership DevelopmentINTUIT

INTERACTIVE: Think Like a Business, Run Like a Corp U: Balancing Both WorldsMichael PaquinDirector, Red Hat UniversityRED HAT

Communities of Practice & Social Collaboration in Your WorkforceChristopher Hardy, Ph.D., Director, Strategic Planning and Learning AnalyticsDEFENSE ACQUISITION UNIVERSITY

DOUBLE SESSION WORKSHOP Transforming L&D Through Design

Thinking: Making the Shift from Delivering Training to Developing Value

Charlotte Hughes, Manager, Management Learning & Development

CSX TRANSPORTATION

DOUBLE SESSION WORKSHOP CONTINUES

2:25pm

2:30pm

Session to Session Travel

3:15pm Afternoon Networking Break and Passport Prize Drawing Pick up a signed copy of Bob Bennett’s book Leadership is … (Dot Dot Dot)

3:45pm Closing Keynote: Preparing for the 2020 WorkplaceUzma Burki, Vice President, Human Capital Strategy, Organizational Effectiveness & Leadership Development, AMTRAK

4:30pm End of Main Conference

Masterclass

Behind the Magic Experience

8:30am

12:00pm

9:00am – 12:00pm

12:30pm-4:00pm

Registration for Masterclass 2

Registration for Disney Experience & Boxed Lunch

MASTERCLASS 2: Activating Gamifi cation & Simulation for More Powerful Learning DesignMira Mendlovitz, Learning Development Consultant, W.W. GRAINGERStephanie Daul, Learning Solutions Consultant, W.W. GRAINGER

“Business Behind the Magic” Disney Experience We’re going behind-the-scenes to experience time-tested Disney business philosophies fi rsthand, with an emphasis on how training, engagement & leadership development are behind every great Disney experience.

This tour features the fi ve core principles taught by Disney Institute and shows how they come to life each day at the Walt Disney World® Resort for Cast Members and Guests.

PRESENTATION ACCESS INFORMATION

CLn offers delegates the opportunity to download available Main Conference presentations the week

following the show. turn in your evaluation at the Registration Desk for a presentation access card.

GREAT HALL NORTH

GREAT HALL CENTER