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AGRESSO SUPERUSER MANUAL JUNE 2012

AGRESSO SUPERUSER MANUAL - St George's, … · Using a Lesson Plan to Deliver Refreshers ... It is the aim of the yearly ASC course to refresh Agresso SuperUsers ... Using the FRIS

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AGRESSO SUPERUSER

MANUAL

JUNE 2012

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Contents

Introduction ..........................................................................................................................3

Course Objectives ..................................................................................................................3

Using the FRIS SuperUser Form to Log Refresher Training .......................................................4

Using a Lesson Plan to Deliver Refreshers ...............................................................................6

FRIS Requisitioning .............................................................................................................. 21

Product Codes - The Importance of Using the Correct Codes................................................... 21

Blanket Orders – Correct Receipting of ..................................................................................... 21

How to Amend a Requisition ..................................................................................................... 23

Closing off a Requisition ............................................................................................................ 23

Checking if an Order has been Paid ........................................................................................... 23

Suppliers with Multiple IDs ....................................................................................................... 25

Reasons for Terminating and Re-raising Purchase Orders ........................................................ 26

The Importance of Adding Delivery Charge lines to Orders ...................................................... 26

Delivery Address Update ........................................................................................................... 28

Useful Available Reports ........................................................................................................... 30

FRIS Approvers .................................................................................................................... 31

Delegated Reports ..................................................................................................................... 31

Substitutes ................................................................................................................................. 31

Explanation of Thresholds/Approval Levels .............................................................................. 32

Procurement Issues .............................................................................................................. 32

Importance of Raising Purchase Orders .................................................................................... 32

Adding new suppliers – Recent Development .......................................................................... 33

Single Tender Application .......................................................................................................... 33

E-Marketplace ..................................................................................................................... 35

Benefits of the E-Marketplace ................................................................................................... 35

Accessing the Help Videos on Science Warehouse ................................................................... 35

Other Information................................................................................................................ 35

Help and Support ................................................................................................................. 37

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Introduction

This SuperUser Manual has been put together by Procurement Services, FRIS Agresso Support and

IT Training and is designed for SuperUsers to use as a reference document following the once-a-

year Agresso SuperUsers Course.

Course Objectives

It is the aim of the yearly ASC course to refresh Agresso SuperUsers’ knowledge and keep them

abreast of any new developments, updates and process changes to SGUL’s Finance and Research

Information System (FRIS) so that they can in turn pass this on to FRIS users within their

divisions/departments in the course of their duties.

Formal once-a-month requisitioning training and weekly Approver/Budget Holder training will

continue for new members of SGUL staff and for anyone in need of a refresher. The ASC however,

means that Agresso SuperUsers who deliver refresher training as part of their role are in a better

position to pass on up-to-date information.

It is intended that login set up requests for new members of staff will only be made by SGUL’s

formal trainers once the member of staff has completed the formal training course. However, login

requests from Agresso SuperUsers who have delivered refresher training will only be accepted if

the SuperUser has attended an ASC in the 12 months prior to the request being made.

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Using the FRIS SuperUser Form to Log Refresher Training All super users are required to record any refresher training that takes place. This will give us an

accurate picture of how much training is taking place and by whom. It will also allow us to enable

accounts, for those whose accounts have been disabled due to non-use. Please see an example of

how to fill in the form below:

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How to Access the Training Environment

You will have the option to train others using the Training environment. It is accessible through the

portal or by using a direct URL as shown below.

Access Train 1 through portal.sgul.ac.uk/agresso or type http://agresso-

train1.sgul.ac.uk./Agresso/System/Login.aspx directly into your address bar

Requisitioner username: training22 Client: SL password: agresso

2K approver usernames: skitchin Client: SL password: SKITCHIN

10k approver username: ebrown Client: SL password: EBROWN

Subproject code: 11683-10

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Using a Lesson Plan to Deliver Refreshers

It is recommended that those delivering training follow a lesson plan. Below are typical lesson plans used to deliver formal Requisitioning and E-Marketplace training:

LESSON: FRIS Self Service TOPIC: Requisitioner Date: 2011

Aims: To be able confidently raise requisitions

Objectives: By the end of the session students will be shown:

Introduction- how to log in The buying process – Agresso Windows - Raising a simple requisition - Rejection task – Tracking – Copying - How to raise a single line requisition using blanket and value order/Blanket order posting cycle - Workflow Enquiries - How to raise a split line order /NHS Supplier posting cycle - Receipting – Returned goods - Summary -

Prior Knowledge Assumed: None

Session 1

Duration 3hrs

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

30 - Introduction / The process The window environment

Welcome learners Go through outline Register on FRIS website Hand out the FRIS usernames and passwords / reference card and manuals Go through the process Access the training server and navigate the window covering

Module buttons

Shortcuts

Chevrons

Expand & Collapse

My Tasks

Procurement

Suppliers

Sign onto the computers Listen Fill in registration form on Access the training server Look Watch and listen Watch and follow

SGUL username and password PPt – Housekeeping and objectives Online registration form http://www.FRIS.sgul.ac.uk/training-1 FRIS Usernames and passwords / data sheet. Workbook & Quick reference card https://portal.sgul.ac.uk/agresso Train 2 Slide 6 Slide 7

Q&A Observation Discussion

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

5 - Raising a simple requisition

List 5 things to do before going onto Agresso

supplier

sub project

Product

cost

When

Listen

Smart board, Computer Slide 8

Q&A

Demonstrate how to raise a simple multi line requisition using info in Course workbook exercise 1

Open up requisition standard screen

Enter Supplier code

Enter sub project code

Enter product code

Enter unit price and quantity

Enter delivery date / leave as default

Enter delivery charge

Follow demonstration using workbook Note down the requisition number

PPT slide 9 Course workbook Exercise 1 Data sheet

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

15 - How to deal with rejected requisitions

Make sure dclark is logged in on one of the computers and reject the single line giving the reason buy two boxes at £13 each. Discuss and show ppt slide 10 the workflow and approval levels Discuss the possibility of the order not getting approved and how it is returned to the requisitioner

Watch Go into task folder and click on rejected task. amend requisition according to the workflow log and resubmit.

dclark / DCLARK reject requisitions PPT Slide 10 Exercise 1b

Activity sheet Discussion One to one

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

25 - How to open Define all the fields and show Watch and follow

and copy a requisition How to raise a single line requisition using blanket and value order/Blanket order posting cycle

them how to open and copy a requisition Demonstrate raising a requisition defining all the fields creating a value line requisition

Requisition number

Requisitioner

Delivery date

Status

Period

External ref

Supplier ID

Contact

Delivery address

Subproject Create a blanket order line explaining why the quantity and Price have been switched around

Watch and follow Listen, watch and follow Note down the requisition number on data

Course Workbook Exercise 2 Slide 11 Data sheet

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

10 - Tracking a requisition with the workflow log

Discuss how to keep track of the requisition using the workflow log

• Requisitions • Workflow enquiry

• Supplier invoice

• Purchase invoice

• Requisition no. or search

• Workflow in progress

Search for two requisition no. from exercise 1 and 2

PPT slide 12 & 13

10 - How to raise a split line order /NHS Supplier posting cycle

Introduce Exercise 3 and demonstrate creating the first line

Explain GL Analysis

Copying a line copies the GL Analysis

NHS posting cycle

Listen, watch and follow. Create other two lines by themselves Note down the requisition number

PPT slide 14 Data sheet

15 Break Using dclark and ewilde accounts authorise requisition

break Skitchin/SKITCHIN Ebrown/EBROWN Approve requisition

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Time Subject

Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

10 - Requisition enquiries

Show slide 14 and discuss enquiry screens

Locate the PO no. for requisition2

20 - Receipting Explain why receipting has to take place Demonstrate receipting on PO no.2

Open Receipt goods screen

Negative receipting

Call down

Open procurements Purchase order Goods receipts Add P.O. no.

PPT Slide 15

10 - Goods return Explain why Goods return has to take place

Listen and watch PPT Slide 16

10 - Summary Objectives met Q&A session

Answer questions Fill in feedback form

PPT Slide 17 http://www.FRIS.sgul.ac.uk/training-1

REF

LEC

TIO

N

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LESSON: Introduction to e-marketplace using Science Warehouse TOPIC: Punchout Date: Jan 2012

Aims: At the end of this course you will be able use Science Warehouse to create a requisition:

Objectives To be able to use the e-marketplace punchout tab to order goods

By completing this workshop you will be able to:

Go through housekeeping rules Register online- http://www.fris.sgul.ac.uk/training-1/fris-training-registration-form Access Punchout Access Science Warehouse Basket / checkout / Dashboard Use the search tools (Compare, sort price & filter) Drill down on a products page/ supplier and product info Search for Oligos

Add favourites Create saved baskets Quotes Manage Reports Search for a PO Feedback online- http://www.fris.sgul.ac.uk/training-1/fris-delegate-feedback-form

Prior Knowledge Assumed:

FRIS Requisitioning course

Session On-going

Duration

1hr

Resources Location Reference cards (Punchout)

Internet connection Access to Train1 server with account IDs Science Warehouse website Punchout PowerPoint presentation FRIS Registration and Feedback forms Sub project code Supplier code

I:\Working Documents\Change Management & Training\End User Training\Quick Reference Cards\Current http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx Requisitioner username: training22 password: agresso 2K approver usernames: skitchin password: SKITCHIN 10k approver username: ebrown password: EBROWN Subproject code: 11683-10 www.sci-ware.com I:\Working Documents\Change Management & Training\End User Training\Trainer Guides http://www.fris.sgul.ac.uk/training1 11683-10 100027 (Fisher)

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Time Subject Tutor Activity (inc H&S checks and teaching techniques / activities Learner Activity Resources

Assessment / Differentiation

5

Introduction

Welcome learners

Go through Housekeeping

Hand out reference guide and root ids

Sign onto the computers using root account ids

Fill in registration form on http://www.fris.sgul.ac.uk/training-1/fris-training-registration-form

Listen

Sign onto the computers using root account ids

Fill in registration form on http://www.fris.sgul.ac.uk/training-1/fris-training-registration-form

Punchout PPp

Reference cards

Root account IDs

http://www.fris.sgul.ac.uk/training-1/fris-training-registration-form

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5

Access Punchout

Ask purpose of e-procurement

Introduce Science warehouse (Liken to Amazon)

Preferred suppliers Catalogues

Show diagram of requisition process via Punchout

Sign into FRIS Self service

Inform learner that new id will be in the following format :

Username: Agresso Username SL Password: Username in uppercase

Q&A

Log onto train1 server. http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx

Username: trainee22

SL

Password: agresso

If entering via website www.sci-ware.com Username: SGULusername Password: welcome

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx www.sci-ware.com

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5

Complete the process

Explain/Demo

Open Requisition standard screen

Fill in the Requisition detail using the supplier id 100027 along with 1168-10 as a subproject code for training purposes

Click go shopping

Search for centrifuge

Select quantity 1 from Fisher

Click add to basket

Checkout

Retrieve shopping and go to requisition entry tab

On the Punchout tab Generate req

VAT code

Product text box

Save req

1 req for each supplier

Watch and do

Open Requisition standard screen

Fill in the Requisition detail using the supplier id 100027along with 11542-10 as a subproject code for training purposes

Click go shopping

Search for centrifuge

Select quantity 1 from Fisher

Click add to basket

Checkout

Retrieve shopping and go to requisition entry

On the Punchout tab Generate req

VAT code

Product text box

Save req

Punchout PPp 11542-10 100039 (Office depot) or 100027 (Fisher) http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx www.sci-ware.com

5 Search for a PO

Demo/Explain how to search for a PO on SWL and FRIS

Dashboard

Type in PO number

Watch Punchout PPp www.sci-ware.com Account detail Username:sguladmin Password:welcome

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5

Cancel a PO

Procedure to cancel a purchase order

Product page

Supplier info

Speak to the supplier

Cancel on SWL (PO screen)

Cancel on FRIS (Order amendment)

If supplier has packed and posted then cancel through goods return screen

Watch

Punchout PPp www.sci-ware.com Account detail Username:sguladmin Password:welcome

10 Access Science Warehouse

Explain/Demo

Home page

Dashboard

Saved baskets

My orders

Search bar

Quotes

Products

Help

My favourites

Filters

Watch

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx www.sci-ware.com

Activity sheet Discussion One to one

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15

Use the search tools

Explain different ways of searching

Search bar

Search for a product using description (Centrifuge) or catalogue no. (CEK-233-021L)

Drill down on a product use CEK-233-021L

1. Information is provided by the supplier

2. Go through tabs 3. PDF can be printed off via

view other documents PDF Link

4. Related products and stock availability

Demonstration: Search for centrifuge rotor 1. Sort on Price –cheapest to

the top 2. Category filter- refines the

search 3. Compare products – select

three see side by side 4. Add to basket from there

Search using product category search

Centrifuge rotor

Watch

Search for a product using description (Protein expression) or catalogue no. (e1000s)

Drill down on a product use e1000s 1. Information is provided by the

supplier 2. Select picture to zoom in 3. PDF can be printed off via view

other documents PDF Link 4. Related products –essential for

some items available for purchase.

Demonstration: centrifuge rotor 1. 2. Sort on Price –cheapest to the

top 3. Category filter- refines the

search 4. Compare products – select three

see side by side 5. Add to basket from there

Search using product category search

Centrifuge rotor Last search

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx www.sci-ware.com

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5

Search for Oligos

Show video

Click on product

Order an oligo

Calculate price

Add to pot

Add to basket

Watch video

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx www.sci-ware.com Account detail Username:sguladmin Password:welcome

3 Add favourites

Product details page home to ‘ save to favorite’ link

To view favourites go to Dash board

Product details page home to ‘ save to favorite’ link

To view favourites go to Dashboard

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx

5 Create saved baskets

Find your product

Go to product detail page

Add to saved basket button

Name basket. To add more go to product pages and put in quantity required and then add to template. Select existing template or create a new one.

Can share baskets by adding permissions and clicking edit allows

And click update

To view your basket they are accessible via the dashboard on the homepage.

Find your product

Go to product detail page

Add to saved basket button

Name basket. To add more go to product pages and put in quantity required and then add to template. Select existing template or create a new one.

Can share baskets by adding permissions and clicking edit allows

And click update

To view your basket they are accessible via the dashboard on the homepage.

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx

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10

Quotes

Explain best way to get a quotation

Product details

Enter quantity

Click add to quote

Create new quote or add to an existing one

Name

Request expires by

Select suppliers

Can change product detail or add off catalogue item

Comments

Click post quote– sends quote to suppliers

Show examples of replies

Explain quotations

Product details

Enter quantity

Click add to quote

Create new quote or add to an existing one

Name

Request expires by

Select suppliers

Can change product detail or add off catalogue item

Comments

Click post quote– sends quote to suppliers

Show examples of replies

Punchout PPp http://agresso-train1.sgul.ac.uk./Agresso/System/Login.aspx

5 Summary

Questions & Answers

Go over objectives

Fill in feedback form

Questions & Answers

Answer questions

Fill in feedback form

Punchout PPp http://www.fris.sgul.ac.uk/training-1/fris-delegate-feedback-form

REF

LEC

TIO

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FRIS Requisitioning

Product Codes - The Importance of Using the Correct Codes

It is important that the most suitable product code is selected when raising a requisition as product codes are:

Useful for enabling departments and the University generate spend reports for both internal and external use in more defined levels of detail e.g. reporting on how much was spent on Pipette pumps (LA27) or Cakes, pies and pastries (CA02). This level of detail is not provided by using the general account codes to analyse spend.

Linked/mapped to the general ledger (i.e. where costs are allocated in SGUL’s accounts);

Linked/mapped to preferred suppliers for certain categories of spend (i.e. suppliers we either have contracts with directly or are listed against the framework agreements of consortia to which SGUL has access e.g. via LUPC membership;

Blanket Orders – Correct Receipting of

It is important to raise blanket orders correctly by:

Swapping ‘quantity’ and ‘price’ e.g. a blanket order for £100 could be raised as quantity 100 at £1 each.

Raising the order for a large quantity and receipting down as goods or services are delivered e.g. 500 hours at £30 per hour and receipting against this quantity each week or month etc.

Raising the blanket order for a maximum of one financial year only (i.e. to be closed by the 31st of July of each year).

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When receipting orders, and blanket orders in particular, always remember to enter relevant details in the ‘Reference’ field. This could be the week ending date for temporary staff orders, the delivery note number for goods or the job number for services. It helps Accounts Payable in identifying which receipt goes with which invoice by cross-referencing.

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How to Amend a Requisition

If the requisition has been saved but not approved, the requisitioner can open, amend and re-save the requisition.

The amended requisition will go into workflow as normal for the necessary approval. Alternatively, the requisitioner can contact the authoriser and ask them to reject the requisition rather than approve it. Once rejected, the requisitioner goes to ‘My tasks’, selects the rejected requisition, amends it as required and then resubmits it.

Closing off a Requisition

If the requisition has been saved, contact the authoriser asking them to reject the requisition. Go to ‘My tasks’ select the rejected requisition, and then click ‘Close’ to close it. Please note that if the requisition has not yet been approved, the requisitioner may also be able to close the requisition by opening it, changing its status to ‘closed’ and then re-saving it.

Checking if an Order has been Paid

You can either:

Go to Reports – Global Reports – Requisitioners Reports - Supplier Enquiry (Enter PO Number in OrderNo field and click ‘Search’. The ‘Pay date’ is displayed in the 2nd column. For a copy of the invoice, where available, click on the ‘Trans No’

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Or check with Accounts Payable, if you have problems with the results from the above

query.

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Also note the ‘Subproject Enquiry on Supplier’ link in the last column. Use this link to find out which sub-project code/s the purchase order has been raised against by copying the invoice number, clicking on the link, pasting the invoice no. into the relevant field and clicking search.

Suppliers with Multiple IDs

Agresso only allows one ID per bank account number. This necessitates setting up suppliers who have multiple bank accounts for various foreign currency/Sterling payments with more than one ID. Due to globalisation, mergers and acquisitions, shared services etc. multiple IDs for the same supplier is an occurrence that cannot be avoided but can be confusing when raising requisitions. Procurement have worked with Agresso Support to insert a ‘Supplier Info’ column under the field help for SupplierIDs in order to provide some guidance.

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Procurement Services is working with Accounts Payable and Suppliers that are brought to our attention as having multiple IDs to:

Ensure the info contained in the ‘Supplier Info’ column is useful to requisitioners

As much as is possible, provide some guidance to help requisitioners select the correct supplier ID for a particular transaction

Caution requisitioners to make further enquiries if there is any doubt as to which supplier ID to use.

Reasons for Terminating and Re-raising Purchase Orders

Accounts Payable can only pay invoices when the supplier on the invoice and the supplier on the Purchase Order match. Requisitioners will need to take care in selecting the correct supplier. If there is any doubt the supplier should be contacted. Please note the availability of a Supplier Information folder under the Procurement tab. More information about each supplier is held there.

The Importance of Adding Delivery Charge lines to Orders

Requisitioners should know whether or not a delivery charge is applicable before they create their requisition. If there is a delivery charge then it should be added as a line item. This is to ensure that:

They know how much they are paying (to ensure best value)

The invoice will match and can be paid

Non-matching invoices require more administration and waste time for the budget holder, Accounts Payable and, potentially, the supplier.

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Requisitioners should contact suppliers if necessary to check if a delivery charge applies and how much it is. On the e-marketplace, delivery charge information can be seen when searching for products, against the product itself, by clicking ‘Delivery charge may apply. Click for details’ or under the ‘Delivery Information’ tab.

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Delivery Address Update

The Purchase Order template has been updated so that it is clearer and aids SGUL Site Services in onward delivery. Changes include:

Requisitioner name and delivery address (i.e. room number where that information is available) appearing in the ‘Deliver To’ field

More room in the ‘Deliver To’ field to prevent our Postcode being cut in half

‘Order enquiries to requisitioner’ contact details is now more visible for the supplier and holds telephone number and email address of requisitioner where that information is available

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CURRENT TEMPLATE

PREVIOUS TEMPLATE

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Useful Available Reports

There are many useful and readily available ‘Global’ reports already set up in Agresso under:

Budget Holders Reports Central Procurement Reports Requisitioners Reports and Research Reports

Running the ‘Orders by Product’ report (found under ‘Reports – Global Reports – Central Procurement Reports’) shows all suppliers that have supplied product/services for a particular product code. This can help with identifying potential suppliers. ‘Orders by Supplier’ will show all orders to a particular supplier. If you require a report that is not already available, contact Agresso Support to set this up for you. If the report is one that would be useful to others as well, Agresso Support will roll it out to all.

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FRIS Approvers

Delegated Reports

Budgetholders/Principal Investigators can authorise FRIS/Agresso Support to give others access to their Reports, each sub-project code report can only be assigned to one delegate.

Substitutes

Agresso supports delegation of tasks, including authorisation. Substituted delegation is per user only, both the approver and their substitute(s) will be alerted to tasks. Users must have substitutes set-up to cover their tasks when on leave or absence. Setting up the substitute is a 2-step process:

1. FRIS support need to be provided with the names of potential substitutes associated with your user credentials on Agresso; the list is then available via the Options menu on the Substitute setup page

2. When you want someone on the list to act as a substitute, you select them from the list. You then specify a time period during which they act as your substitute.

If you need to ask for a substitute for someone else (for example, if they’re away and out of contact), you must get the request approved by a Divisional manager or equivalent before FRIS support can action it.

Agresso Support will set up the permanent substitute/s if the approver does not use Agresso, the request needs to come from themselves or the retrospective Divisional Business Manager/ Administrator or equivalent.

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Explanation of Thresholds/Approval Levels

SGUL Financial Regulations define what levels of authorisation are needed for financial transactions and these authorisations are reflected in Agresso workflows. In summary, the principles and the limits are as follows:

Any spend on a subproject must be authorised by the budgetholder for that subproject. For research subprojects, the budgetholder is the Principal Investigator (PI).

For purchases up to £2,000, the budgetholder’s authorisation is sufficient

For purchases over £2,000 a further financial authorisation is needed. The authoriser depends on the value of the purchase as follows:

£2001 to £10,000 – senior divisional administrator, or equivalent (Estates & Facilities threshold is £2001 to £6,000)

£10,001 to £50,000 – Head of Division, Divisional Business manager, or equivalent (Estates & Facilities threshold is £6001 to £50,000)

Over £50,000 – Director of Finance and Resources or equivalent.

Procurement Issues

Importance of Raising Purchase Orders

It is important to raise purchase orders when procuring goods and services for the following

reasons:

It is a requirement of SGUL’s purchasing policy

Budgetholders are able to check sufficiency of funds for the requisition

A PO is a legally binding document which provides suppliers with proof that products or services were ordered

Aids commitment accounting – Budget holders are better able to track expenditure and outstanding commitments

Aids high level reporting of University Spend e.g. spend by product, spend by supplier

It aids cashflow monitoring by allowing Finance to know how much will have to be paid out during a certain period of time

Provides a record of commercial activity at individual, departmental and divisional levels

It provides a written authorisation for a seller to provide goods or services at a specified price

Provides the requisitioner something to check against when the goods arrive

Leaves an audit trail for accountability

It avoids payment delays when a supplier quotes the relevant PO on the invoice

Prior to engaging with any supplier, you must ensure that you have complied with the purchasing policy and that the supplier is set up on Agresso unless payment is to be made by purchasing card.

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This allows Accounts Payable and Procurement Services carry out necessary checks to ensure legitimacy.

Please note that first time payments to individuals need to be checked in advance with the SGUL Payroll Office.

Adding new suppliers – Recent Development

The New Supplier Request form can be found on the first page of the FRIS website and also on the

Portal under Procurement Services web pages: Organisation → Corporate Services → Procurement

Services → Forms and Templates Suite → FRIS - New supplier requests → New Supplier Request

Form

SGUL has implemented the requirement to have supplier’s bank details on company letterhead for the following reasons:

To help protect SGUL against incidences of fraud

To implement recent recommendations from auditors

To ensure that payments are made into the right account

To provide documented evidence of bank account change requests

Single Tender Application

To comply with SGUL Procurement Thresholds, purchasers must have at least two quotations for

purchases between £2,000-£50,000 (see full details of purchasing thresholds below). A Single

Tender Application will need to be made to Procurement Services for approval by the Finance

Director if only one quotation is obtained.

Single tenders waive SGUL’s requirement to obtain competitive quotes/tenders from the market

and it is an audit recommendation that documented justification and authorisation is provided for

such action.

Justification for single tender action must fall under at least one of the following grounds:

(i) It has been confirmed that only one firm or individual has the particular specialist expertise

required.

Appropriate evidence should be provided to support the lack of providers .Lack of knowledge about

suppliers is not a sufficient reason to use this exception nor is appointing a supplier simply on the

basis that they have worked for SGUL before.

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(ii) Compatibility with existing services or products, or the task is essential to complete the

project and arises as a consequence of a recently completed assignment and engaging different

consultants/suppliers for the new task would be inefficient.

(iii) An exceptional emergency not of SGUL’s making.

An unforeseen event likely to cause immediate danger to people or property, such as flooding however, urgency caused by previous delays or poor planning should not trigger this exception. Failure to plan the tender process properly is not justifiable grounds for a single tender and any request for a new supplier for purchases over £2,000, should detail how many quotations were obtained from the market.

A copy of the form can be found at the following URL: https://portal.sgul.ac.uk/org/cs/procurement-services/forms-and-templates/single-tender-application/Single%20Tender%20Application%20Form.docx/view SGUL PURCHASING THRESHOLDS From August 2010, the following thresholds apply to spend at SGUL: £2,001-10,000

If a contract with a preferred supplier is not available to meet the requirement, at least 2 or 3 written e-quotations must be obtained from the market to satisfy that the selected quotation provides value for money. Quotations must be filed electronically for audit purposes. Contracts for provision of the goods/services must be agreed under SGUL's short form terms and conditions unless alternative terms and conditions have been reviewed and approved by SGUL Procurement Services. A Single Tender Application will need to be made to Procurement Services for approval if only one quotation is obtained.

£10,001-50,000 If a contract with a preferred supplier is not available to meet a requirement, an Invitation To Quote (ITQ) tender document outlining the scope of the requirement and essential criteria will be issued under SGUL’s standard terms and conditions by the Requestor to at least 3 suppliers. At least 2 written quotations must be obtained by email/e-marketplace. A Single Tender Application will need to be submitted to Procurement Services if only one quotation is obtained. ITQ submissions need to be evaluated against evaluation criteria and weightings set before the tender is issued by at least two evaluators with the appropriate expertise to select the most economically advantageous quotation. If possible, evidence of conducting an ITQ process will be attached to the requisition. Regular audits will be carried out by Procurement/Internal Audit on tendering records that will be held by Divisions.

£50,001+ Procurement Services must be consulted before preliminary discussions are entered into with suppliers for high value tenders. If a contract with a preferred supplier is not available to meet a requirement, an Invitation to Tender (ITT) tender document outlining the scope of a requirements and essential criteria must be issued to 3-5 suppliers. A Single Tender Application will need to be made to Procurement if less than three suppliers exist in the market. The specification for requirements within this threshold must be discussed with Procurement Services to confirm whole of life costs and for agreement on the most appropriate tender route before the market is approached. ITT submissions will be evaluated against evaluation criteria and weightings set before the tender is issued by a minimum of three evaluators with the appropriate expertise. Procurement Services manages all tenders valued over £50k.

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E-Marketplace

Benefits of the E-Marketplace

There are a number of benefits to you and the University from using the E-marketplace:

Easier, quicker ordering and sourcing of products (basket information populates fields on the requisition so there is no need to enter descriptions and prices or select product codes)

You can search and compare products and pricing across the supplier catalogues to find best value

The E-marketplace uses supplier maintained prices and descriptions – this means more accurate purchase orders for the supplier and less queries to you

Less time-consuming invoice discrepancies as the correct prices are provided by the supplier

Purchase orders are transmitted immediately on approval to the supplier leading to shorter lead times for delivery. No need to fax or email orders

No handling charge for orders to Invitrogen/Life Technologies through the E-marketplace (currently £22 if not ordered through the E-marketplace).

Accessing the Help Videos on Science Warehouse

Access the e-marketplace. Click ‘Help - online help’ to access the video guides. The most useful video guides are on Oligos, Quotes, Saved baskets and Sharing Saved Baskets.

Other Information Useful information such as listed below, can be found on the Procurement Services and FRIS webpages. Please note that these pages are updated from time to time:

FRIS webpages (http://www.fris.sgul.ac.uk/)

Training Pre-Course Documentation FRIS Training Message Board User Documentation Glossary of Terms FRIS SuperUser Form

FAQ

FRIS Requisitioning Frequently Asked Questions FRIS E-marketplace Frequently Asked Questions

Codes

FRIS Non Research Sub Project codes FRIS Research Sub Project Codes

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Agresso Product - Product Group - Account Code.xls Agresso Account Codes.xls

Procurement

Supplier and Product Information Consignment Stock process Agresso Requisition Process Map - FRIS Quick Reference Card for Raising Blanket Order New Supplier Request Form

Forms

Subproject code Request Form - Non research New Journal Form New User Request Form (FRIS Agresso only)

Guidance Notes

Procurement webpages (https://portal.sgul.ac.uk/org/cs/procurement-services)

Menu

About Us Current Tenders Current Contracts Authority to Purchase Tendering Procedures Best Practice Procurement Purchasing Cards News Procurement Policy Agresso (FRIS) Consignment Stock Customer Feedback SGUL Standard Terms and Conditions Forms and Templates Suite DHL Courier Services - Next day and International DHL Same Day Xerox Printing & Copier Paper Our Partners Useful links Glossary of Terms Mobile phones Office Furniture Procurement Location Map NHS Supply Chain - Online Catalogue

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Help and Support For Help and Support with technical matters relating to Agresso and the E-Marketplace, please contact:

Agresso/FRIS Support Telephone: (020) 8725 4324 or (020) 8725 4270 E-Mail: [email protected]

For matters relating to Procurement or to give feedback on the E-Marketplace, please contact:

[email protected] or Grace Onyenuforo Procurement Services Manager Telephone: (020)-8725-2218 E-Mail: [email protected] Nigel Bate E-Procurement Officer Telephone (020)-8725-1403 E-mail: [email protected] Henry Okolieh Procurement Officer Telephone (020)-8725-0549 E-mail: [email protected] For Agresso training issues, please contact:

Lorraine Barclay IT Systems Trainer (020)-8725-5341 E-mail: [email protected]