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AHIA Annual Business Meeting
2015
AHIA 34th Annual Conference Tuesday, September 1, 2015 Portland, Oregonwww.ahia.org
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Agenda
Introductions Strategic Initiatives – On the Horizon and
Key Initiatives Executive Committee Reports – Budget and
Finance, and Nominating Committee Reports – Education,
Membership and Awards, Professional Practices, and Publications
Q & A Business Meeting Bingo Drawing
2015 Board of Directors
Cavell Alexander, MBA, CPA, CIA, CFE - Chair David Richstone, MBA, CIA, CPA, CRMA - Vice
Chair Bryon Neaman, MBA, CPA, CIA, CGMA -
Secretary/Treasurer Heidi Crosby, CPA, CIA, CHFP - Past Chair Mary Jo Flynn, RN, CIA, CCSA - Director Jennifer McGill, MBA, CIA, CISA, CGEIT - Director Linda McKee, CPA, CIA - Director Mary Jane Schroeder, CIA, CRMA, CICA - Director Dennis Smyser, CPA, MSMIS - Director
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2015 Strategic Initiatives
Integrate Evolving Competencies to strengthen AHIA member resources and
develop Communities of Practice
Implement an interactive, Online Collaboration platform within the website to promote Subject
Matter Leadership and online networking opportunities
Marketing Strategy
Grow membership/market share in the current market and investigate other markets
for expansion, inclusive of Health Plans
Provide increased Educational Opportunities to support
member needs
Develop an eLearning program
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Evolving Competencies – Key Programming Focus Areas
Clinical Quality
Information Technology Security
Marketing StrategyGeneral Audit Management
Compliance
Revenue Cycle
Health Plans
Key Initiatives6
On the Horizon…Digital Landscape AssessmentOverall, social media use is maturing as evidenced by associations becoming more strategic in its use – seeing greater success and satisfaction from their efforts. An extensive AHIA-sponsored research brief was completed in 2015. The results reveal online attitudes and behaviors of healthcare internal auditing professionals and industry influencers. The Board is currently evaluating a strategy to engage in social media to benefit our members. Our study identified more than 5 million search queries related to healthcare internal auditing and over 18K online conversations, resulting in over 134 million estimated impressions from March 2013 through February 2015. (RFP stage)
Certification and eLearningConsideration of Healthcare IA Certification development is in process (RFP stage). The AHIA University eLearning platform will debut in early 2016.
Kennesaw University Graduate Education Initiative Kennesaw State University recently approved a Master of Science in Healthcare Management and Informatics. The program will begin in the fall of 2016. AHIA has been approached as a sounding board and intellectual partner on this graduate education initiative during its formative stage. Our involvement would direct course content to real world application in the area of healthcare fraud risks/controls. (MOU stage)
Key Initiatives7
eLearning – AHIA UniversityGet your CPE anytime, anywhere – no dress code required!!!! Self-paced, on-demand, distance learning through AHIA. The AHIA eLearning program will provide high quality, relevant, timely and pertinent education in an affordable and effective manner. The eLearning program will complement the other education offerings of AHIA and will be provided at a discount to members. COMING IN EARLY 2016!
Pilot Testers wanted! Test a course and earn free CPE credits.
Key Initiatives8
Record Membership and Conference AttendanceMembership continues to grow, thereby expanding your network and AHIA resources! The 2015 AHIA Annual Conference has achieved record attendance with over 560 attendees. We are pleased to welcome 51 first time attendees and 83 new members to our conference.
We have SUSTAINED a 3% increase in membership from this time last year and achieved a record number of members as of August 1: 1597!
Key Initiatives9
Direct Member Connect The new AHIA membership recruitment rewards program recognizes the following members for participation in the 2014/2015 cycle:
All will receive a $75 AHIA Gift Certificate. And as an added bonus, ALL will be entered in a drawing for a $200 Amex Gift
Card!
Invite your colleagues, staff and others in your professional community to join the nation’s only association focused specifically
on healthcare internal auditing AND you can be a Direct Member Connect winner too!
Cheryl DoneganDavid W. FojtikTed GrantTodd Havens
John BeattieJulie BillingtonSteve ChadwickLori Chapin
Linda Sartore McClainMagdy MosaadAlec Pierce
Yolanda WigginsMichael WyssDavid Richstone
Key Initiatives10
Get Involved – All Talents Welcome!One of the best ways to make new connections and strengthen existing relationships is to commit to a shared activity and purpose. Volunteering is a great way to meet new people. Volunteering also strengthens your ties within your profession and broadens your support network, exposing you to people with common interests and resources.
Our goal is to empower tomorrow's healthcare internal audit leaders through professional and personal development growth opportunities.
We would love to talk with you. Look for our “Talent Scouts,” wearing flashing red badges that say: Get Involved – All Talents Welcome!
Key Initiatives11
NOW LIVE!!!!!! AHIA Connected Community Healthcare internal audit's professional thought leadership communityThe AHIA Connected Community site is a new, innovative and exciting set of online tools providing a whole new dimension of private and professional networking
Key Initiatives12
AHIA Connected CommunityNetwork and Interact With almost 1600 AHIA members in a professional (secure/private) social network
Interactive Member Directory Allowing members to connect with industry colleagues and build a valuable network or caused base community
Create Enhanced Profiles Search by enhanced criteria to locate industry contacts. A robust search feature lets you keep in touch
File Sharing and Document Repository: Enables members to upload and download files, comment, rank, tag and publish their own content to build interactive libraries and knowledge bases
Participate with CommunitiesRelevant to your business interests, using discussion lists, start discussions on your own, post messages on fundamental business challenges
Key Initiatives13
AHIA Connected CommunityAdvantages• Networking: For career enhancement • Discussion Groups: To ask questions and share answers• Knowledge Sharing: To contribute content and files to and
search within an expanding knowledge database• Potential Leadership Opportunities: Promote your
knowledge, skills and experience• Be one of the first 100 members to make an original post
in the Connected Community’s Open Forum and we will send you a $5 Starbucks Gift Card!
Key Initiatives14
Subject Matter LeadershipA collaborative effort to connect AHIA members with the resources and expertise they need
The Subject Matter Leadership Program is a vehicle to identify member experts with a depth of knowledge and experience in a subject area of importance to auditors in the healthcare industry. This program functions best with active member volunteers, willing to share their knowledge. Take time to get involved!
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Budget and Finance Committee
David RichstoneVice Chair
Cavell AlexanderChair
Heidi CrosbyPast Chair
Bryon NeamanSecretary/Treasurer
2014 Audited Financial Statements16
AHIA External Auditors Williams, Benator & Libby, LLP:
New audit firm in place 2014 audit in process Completion of field work is anticipated shortly Next slides show PRELIMINARY DRAFT 2014
results
2014 AHIA AUDITED FINANCIAL STATEMENTS WILL BE POSTED ON THE AHIA WEBSITE (www.ahia.org) IN THE MEMBERS ONLY SECTION
2014 Audited Financials17
Balance Sheet 2014
2013
Assets $775,199
$666,737
Liabilities $145,026
$100,764
Net Assets $630,173
$565,973
Total Liabilities & Net Assets
$775,199
$666,737
Income Statement 2014
2013
Revenue $757,368 $643,921
Expenses $693,168 $608,530
Change in Net Assets $64,200 $35,391
DRAFT
DRAFT
Revenue Components18
34%
63%
3%
DRAFT: 2014 revenue was generated from:
Membership Dues Annual Conference and Other Education Programs Advertising, Interest and Other Income
Expense Components19
50%
27%
11%6% 4% 2%
DRAFT: 2014 Program Services, Management and General Ex-
penses Annual Conference and Other Educational Pro-grams
Management Services
New Perspectives and Journal Expenses
General and Adminis-trative
Board Activities
Other
2015 Unaudited Financials –As of and for the six months ended June 30, 2015
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Balance Sheet
AssetsAs of 6/30
$1,004,530
Liabilities $284,023
Net Assets $720,507
Total Liabilities and Net Assets $1,004,530
Income Statement
Revenue$274,02
6
Expenses$192,20
6
Change in Net Assets $81,820
Nominating Committee21
Heidi CrosbyAHIA Past Chair
Mark EddyMember
Hospital Corporation of America
Andrea ClaireMember
The University of Texas System Administration
Marianne CulichMember
Swedish American Health System
Nominating Committee Accomplishments22
Recommended a full slate of candidates for 2016 Board of Directors Election
Candidates for Secretary/Treasurer
Jim PasseyVice President, Chief
Compliance Officer Presence Health
Chicago, Illinois
Russell Harder Director Deloitte
Costa Mesa, California
Nominating Committee Accomplishments23
Candidates for Board of Directors
Chase WhitakerIT Audit DirectorHCA – Hospital Corporation of
AmericaNashville, Tennessee
Tammy S. RiceDirector of Audit
Services UF HealthGainesville, Florida
Kimberly NewConsultantDiversion
Specialists Knoxville, Tennessee
Education Committee24
MJ Schroeder,Board Liaison
In-person Education
Annual Conference
SubcommitteeAmy Greenhoe
Regional Seminars
SubcommitteeMarlane Berg/
Lorri Kissell
CAE/Audit Roundtable
SubcommitteeOpen
Debi Weatherford, Co-Chair
In-person Education
WebinarsSubcommitteeRussell Harder
EHR Auditor User Group - Epic
SubcommitteeOusama
Lakhdar-Ghazal
Tech TalkSubcommittee
Paul Douglas
eLearning DevelopmentSubcommittee
Sue Smoger
Susan SmogerCo-Chair
Remote Learning
Jennifer McGill,Board Liaison Remote Learning
Education Committee Accomplishments25
Of the 105 CPE credits offered through AHIA educational sessions (in-person and remote) from January 1, 2015 to today:
43 FREE CPEswere made available to
memberswith more to come…
In-Person Education Accomplishments26
Annual Conference – You’re looking at it!In planning for over a year, under the guidance of Amy Greenhoe, another successful conference has unfolded. With record attendance and sponsorship support and a wealth of educational resources in the general and breakout sessions, and exhibit hall – we hope you are enjoying the show!
Resurgence of AHIA Regional SeminarsIn 2015, we have held four well-attended Regionals Seminars in several markets, including St. Louis (MO), Memphis (TN), Durham (NC) and Seattle (WA). Under the direction of Marlane Berg and Lorri Kissell, we have achieved record-breaking revenue, while offering high quality, peer-developed programming. Join us for these upcoming events:
Oct 23 – Baltimore, Maryland Nov 10 – Houston, TexasDec 4 – Atlanta, Georgia (SHIA) Dec 2015 – New England (NEHIA)
Revamped CAE/Audit Roundtable ProgramThis year, revisions have been made to “right size” participant numbers and include discussion themes, to provide relevant and meaningful participation for those in vital leadership positions. Look for details on upcoming Grant Thornton-sponsored events in Philadelphia on October 28 and Baltimore on November 11.
In-Person Education Activities27
Annual Conference: Planning the 2016 AHIA Annual Conference in Atlanta, Georgia – September 11-14, 2016 Debi Weatherford of Piedmont Health, our 2016 Conference Planning
Committee Chair, is looking for committee volunteers Call for 2016 presenters will soon be open. Be sure to SUBMIT!
Regional Seminars: Planning up to 8 regional seminars in 2016 in new markets
CAE/Audit Roundtables: Planning 2016 events Philadelphia and Baltimore events planned this fall – sponsored by Grant Thornton LLP Seeking leaders willing to assist in organizing roundtables in new locations Seeking new Subcommittee Chair. Thanks to Bob Lund of Banner Health for
his dedicated service as past chair.
We are always looking for presenters and sponsors! If you are interested in getting involved,
please let us know!
Remote Learning Accomplishments28
Free-to-Members-Only Webinars series continues
So far in 2015, AHIA has offered at total of seven Free-to-Members-Only webinars (NOT including EHR and Tech Talk offerings) and will offer at least two more before the close of 2015
EPIC EHR Auditor User Group offers special guidance for those navigating electronic health record system implementations, applications and analytics
Two Free-to-Members-Only webinars have been held as well as an in-person session at the conference
An EHR needs assessment survey is in process NEW CHAIR! We welcome Ousama Lakhdar-Ghazal of
Deloitte
Remote Learning Accomplishments cont.
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Tech Talk addresses IT interests with experience
Enhanced format to include Subject Matter Leaders on the call to discuss/answer questions
Offered two sessions in 2015 – with record breaking attendance
NEW CHAIR! We welcome Paul Douglas of Postlethwaite & Netterville
Extensive eLearning effort completes course production and embarks on pilot testing phase
A drug diversion course has been created, learning management system identified and pilot testing is underway
Remote Learning Activities30
Upcoming Webinars: September 17: Enterprise Risk Management by Gary
Flaming/Tamisha Lewis October 15: The First 24 Hours After a Hospital Data Breach (100%
sponsored by Grant Thornton – FREE to members) Seeking webinar presenters!
EHR Auditor User Group – Epic: Two more Free-to-Members-Only webinars are planned for 2015
Tech Talk: Next sessions September 14 and December 8 – each offering one CPE,
no charge Planning four webinars to be held in 2016
eLearning: Expect to visit AHIA University in early 2016 Pilot testers needed!
We are always looking for presenters and sponsors! If you are interested in getting involved, please let us know!
Membership and Awards Committee31
Debbie Radke, Chair Johns Hopkins University
Dennis Smyser, Board LiaisonBrooks Rehabilitation
Volunteer Recognition
Subcommittee
Barbara Winburn
AwardsSubcommittee
Debbie Radke
Long-Term Recognition
Subcommittee
Carolyn Golden
Membership & Awards Committee Accomplishments
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Record membership – Exceeded goal with 1597 members as of August 1
Launched Direct Member Connect Rewards Program
Produced new membership marketing brochures
Created and published print and electronic advertising for IIA’s The Auditor Magazine
Updated and prioritized formal membership recruitment program tactical plan
Administered Long-Term Member and Volunteer Recognition Programs
Identified 2015 award recipients
Membership & Awards Committee Activities
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Ongoing evaluation of member benefits to identify enhancement opportunities and additions
Through AHIA Connected Community, implementing new volunteer recognition tracking program
Carrying out recruitment campaign tactical plan
Maintaining existing programs
Professional Practices Committee 34
Jason McKinney, ChairBon Secours Health System, Inc.
Mary Jo Flynn, Board LiaisonUnitedHealthcare
Audit Library
Subcommittee
Lori Chapin, Chair
Subject Matter
LeadershipSubcommittee
Open
Professional Collaborative
Media Development
(Social Outreach)
Subcommittee
Open
Professional Practices Committee Accomplishments
35
Launched AHIA Connected Community to facilitate knowledge sharing and thought leadership
Continual Review of Audit Library Submissions – currently reviewing/updating over 60 presentations for inclusion
Ongoing Development of Subject Matter Leader Program
Professional Practices Committee Activities
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Promoting collaborative conversation
Ongoing content development to ensure the Connected Community and Audit Library are content-rich, timely and viable member resources
Connected Community metrics development and reporting Identifying and communicating emerging issues Ongoing development of Subject Matter Leadership Program -
recruit, promote, maintain Developing a communication plan to increase membership
collaboration through the AHIA Connected Community, LinkedIn, Audit Library
Researching and developing Communities of Practice (which are already forming organically, through the Connected Community!)
Exploring the viability of instituting a Virtual Quality Assurance Review (independent validation) service
Publications Committee37
Mark Ruppert, Chair Cedars-Sinai Health System
e-News Subcommittee
Jen Conley, Chair
Editorial Board
Michael Fabrizius,Chairand
Kenneth Spence Editor of
New Perspectives
White Paper Subcommittee
Todd Havens, Chair
Linda McKee, Board LiaisonSentara Healthcare
Publications Committee Accomplishments
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eNews:
Editorial:
White Papers:
Tracking – 24-month rolling average exceeds national benchmarks for associations
Special Cyber Security issue offered in July 2015 New Editor! We welcome Jen Conley of Intermountain
Produced three printed issues of New Perspectives and the 4th is in the process for publication in early November. The Summer issue of NP Digital Insights was issued in June. Expect the next edition in December!
New Chair! We welcome Mike Fabrizius of Carolinas HealthCare System, as the leader of the newly renamed EDITORIAL BOARD
Issued four White Papers so far in 2015, in partnership with the OIG, HCCA, AHLA, CHAN Healthcare, Deloitte and Protiviti – a 100% increase in annual White Paper production!
New Chair! We welcome Todd Havens of Lehigh Valley Health Network
e-News Activities 39
Appearing monthly in your in box, on the 3rd Thursday of each month, is the latest edition of AHIA’s e-News – offering you a snapshot briefing of breaking industry news, recent fraud headlines, timely regulation updates and peer-recommended resource articles.
The e-News Team is always seeking relevant news and contributions from members in the areas of General Audit Management, Clinical Quality, Compliance, Revenue Cycle, Health Plan Knowledge and IT Security.
New Perspectives/NP Digital Insights Activities
40
Call For EditorAfter a decade of distinguished service, our Editor-in-Chief, Ken Spence, will be retiring. We are currently seeking his replacement who will be oriented and transitioned into his/her responsibilities under Ken’s expert guidance. This is a paid contract position. Information available at ahia.org. It is a TALL order to ensure AHIA’s professional journals, both print and digital, support its mission and are responsive to the needs of the AHIA membership and the profession at large. AHIA will be eternally grateful to Ken for his vision, achievements and careful stewardship in making this our reality!
Authors/Contributors Sought!Everyone has an audit success they can talk about or are doing something to improve risk management, control and governance at their organization. If you can write an audit report then you can write an article. It is no more difficult of an exercise. AHIA motto is progress through sharing.
White Papers Activities 41
The following White Papers have been issued in 2015:April 2015: Practical Guidance For Health Care Governing Boards on Compliance Oversight by OIG/HCCA/AHLA/AHIA
July 2015: ICD-10 – Ready or Not? by CHAN Healthcare/AHIA
August 2015: 2015 Top Priorities for Internal Auditors in US Healthcare Provider Organizations by Protiviti/AHIA
August 2015: Pharmacy Inventory Management by Deloitte/AHIA
Coming Soon! Winter 2015: Data Analytics in Healthcare Internal Audit Spring 2016: Evolution of IT Security and Risk Management Programs Summer 2016: Disproportionate Risk from New Business Venture Fall 2016: IT Audit Universe Planning
Here’s to our 2014/15 Volunteers!42
None of this is possible WITHOUT YOU! Recognizing contributions from July 1,
2014 - June 30, 2015
43
Zachary
Donahue
Paula DouglasJustine DoverMark EddyMatthew EdmanChristina ErvinMichaelFabrizius
DonaldFitzgerald
Gary FlamingDesolyn FoyRob GentileCarolynGolden
AmyGreenhoe
John GulittiRussell HarderSusan Haseley
Todd HavensJerod HollowayMatt JacksonTrevor JonesMichaelKeifferNeetu Khilnani
Lorri KissellAlton KnightLinda Knopes
Carolyn Barton
Marlane BergChrista BergquistJeff Bird
VictorBlanchard
Alexandra
Branisteanu
Chris BroxJohn Byrd
Alicia CappsTonya CarriganJolyn Carter
Luis CedenoLori ChapinAndrea ClaireDan ClaytonJennifer ConleyAngeleen
Coppolino
Mary CorbettRandy CrawfordMichael CroninMarianne CulichSteve Curry
Anna CusonBruce Daly
Robert Damiano
Joseph G.
Kuruc
Leah Ladley
OusamaLakhdar-Ghazal
Richard LandryLori LaubachJohn LefterTony LesserJohan LidrosSheila LimmrothVeronicaLimmroth
Eric LowyKelly LoyaJohn LuBill MalmGinger Manwell
Timothy MarshallCharles McDonaldAnne McGeorgeJason McKinneyRaj MehtaDeborahMendelGabriela Merino Matthew Meyer
Robert MichalskiGlen MuellerKathleen Mullin
Annette MurphyDebra MuscioKathleen NenadovKimberly
New
Kelly NueskeMary O'Neill
Eric PalmerPhyllis PatrickApril Patterson
Vickie PattersonKaren Percent
Mary PotterGeorge Prenger
Debbie RadkeJoanna Rakers
SridharRamamoorti
Nathan ReynoldsRenee RinikerMichael Rosen
Mark RuppertCindy RyalsRobert Sabarese
LauraSak-Castellano
Margaret ScherrerZuleikha ShakoorJason Shanks
Dale ShultzAmy Lee SmithSusan SmogerJared SoileauMichael SomichSusan SpaffordC. Brantley
Synco
Ziwei Victoria TangTom TharpJennifer ThigpenSusan ThomasDieu TranKheang VenDonna WachmanCatherine Wakefield
DebiWeatherford
Jonathan WestChase WhitakerKelly WillenbergRichard Williams
KarenWilliams-Cox
Barbara WinburnKarolyn Woo-MilesCaroline ZnaniecLaurie ZubakHeather Zundel
AHIA 34th Annual Conference Sponsors44
Thank You to all our sponsors and exhibitors who contributed financially toward the success of the AHIA 34th Annual Conference:
Diamond Level Sponsors
Deloitte & Touche LLP
Protiviti
Platinum Level SponsorCHAN
HealthcarePwC
Gold Level SponsorsMoss Adams
Silver Level SponsorsAltegra Health
CanauditEminere Group
Experis FinancialGrant Thornton LLP
KPMG LLPMediTract
AHIA 34th Annual Conference Exhibitors45
Thank You to all our sponsors and exhibitors who contributed financially toward the success of the AHIA 34th Annual Conference:
ExhibitorsAltegra Health
Canaudit*CaseWare Analytics
CHAN HealthcareContract Management Strategies
Deloitte & Touche LLPEminere Group, LLC
Experis Finance*Grant Thornton LLP
Health Care Compliance Association (HCCA)Healthcare Resource Group, Inc
KPMG LLPMediTract
Protiviti, Inc.PwC
TeamMate Wolters Kluwer Audit, Risk & Compliance
Thomson Reuters *
* New Exhibitor
Save the DateSeptember 11-14, 201635th Annual Conference Atlanta, Georgia