Name: Ahmed El Sayed Mahmoud | Technical Sales Team Leader Mobile No.: 20/1224818802E-mail: aelsayed82@hotmail.com, aelsayed82@gmail.com

Personal Information

Date of Birth: 1/1/1982Place of Birth: Zagazig, Egypt.Country of Nationality: Egypt.Gender: Male.

Address: El-haram, Giza, Egypt Marital Status: Married.

Military Status: Exempted.Drive License: Yes

Career Objective

Looking for a challenging position of the Pre Sales Consultant in the reputed company with a view to use my wide experience for the benefit of the organization.

Functional expertise

Pre-Sales Consultancy: Performing requirements analysis, giving product demonstrations and presentations, specification and execution of Proof of Concept.

Project Management / Team Leadership: Managing teams of software engineers, being responsible for all technical issues on a project, and maintaining customer relationships throughout the life-cycle of a project.

Career Achievements

Design and specify Infrastructure, Application, SAN and Storage Software, architectures requirements to create Disaster Tolerant Solutions.

Successful liaison with Sales department to deliver Knowledge Transfer, Marketing Programs and Technological Updates

Delivered technical and sales presentations to cover Product Introduction Support, Marketing and Competitive Information

Engaging in -Train the Trainer- programs to provide technical knowledge, to transfer information to partners and customers

Solid knowledge for new technologies likes virtualization, Cloud Computing.

IBM Spectrum Storage Software Family Consultant

Work Experience

Technical Sales Team Leader at Prosoft Information Systems (IBM Distributer in Egypt)

January 2010 - Present

- Assist in writing complex technical project proposals and quotations- Presale support including quotation, technical proposal, in response to Request

for Proposal (RFP) or Request for Information (RFI).- Provide the customers and partners with the suitable solution- Provide product knowledge assistance to the Sales Department- Assist in the development of software material content presentations and

documentation- Support and qualify the business partners and the customers- Supports the sales department in a technical and professional manner to

assure that customer needs are met or exceeded.- Implement the products at the customer's environment.- Deliver Technical and Sales presentation to the business partners.- Provide product demos, POCs and POTs for the customers.- Assist the IBM Business Partners in technical tasks.- Manage the Technical team responsible of IBM Cloud and Smarter

Infrastructure software implementation.- Act as Product Manager for IBM Storage family Software.- Understanding the customer’s IT infrastructure and technical objectives and

provide the solution architecture to sales department.- Responsible for Software defined storage (SDS) portfolio. - Technical and technical sales role for Application Performance management

solution.- Technical and technical sales role for Enterprise Mobility Management Solution

(MaaS360).

Technical Sales (IBM Software Solutions) at Prosoft Information Systems (IBM Distributer in Egypt)

January 2008 – January 2010

- Provide product knowledge assistance to the Sales Department- Assist in the development of software material content presentations and

documentation- Support and qualify the business partners and the customers- Supports the sales department in a technical and professional manner to

assure that customer needs are met or exceeded.- Implement the products at the customer's environment.- Deliver Technical and Sales presentation to the business partners.- Provide product demos, POCs and POTs for the customers.- Assist the business partners in technical tasks.

Technical Specialist at Prosoft Information Systems (IBM Distributer in Egypt)

May 2007 - January 2008

- Provide product Demos, POCs and POTs for the customer.- Implement and Install the IBM Tivoli software.- Customize these products at customer's environments.- Services after selling.- Follow up the Business partners and customers.- Train the customers on how to use the software.

- Train Business partners for all IBM Tivoli software.

Technical specialist at Smart Systems (IBM Business Partner)

March 2007 – May 2007

- Train Customers for all IBM Tivoli software.- Implement and Install the IBM Tivoli software.- Customize IBM Tivoli Software at customer's environments.

IBM Egypt

January 2007 – March 2007

3 Months Training at IBM Egypt on IBM Tivoli Storage Manager

Education

First University Degree : B.SC. Engineering.University : Zagazig University.Faculty : Engineering.Major : Electronics & Communications Engineering.Graduation Project : Intelligent Robots using microcontroller.

Its Grade : Excellent.Graduation Degree : Good.Graduation Year : May 2004.Spoken languages : Arabic-Degree : Excellent.

English-Degree : Very Good: spoken&written.

Training Courses

1- Egyptian Graduate Program (EGP): Network Security and Management.2- 3 Months on-job training at IBM Egypt.3- ITIL V3 Foundation Course.4- IBM ProtecTIER Implementation Workshop.5- IBM Cloud and Smarter Infrastructure Essentials Top Gun at Dubai.6- IBM SDS Top Gun Course7- Project Management Professional preparation course.

Technical Certifications Awarded

LPIC-1 (Linux Professional Institute Certified Junior)SCNP (Security Certified Network Professional)SCNA (Security Certified Network Architect)IBM Certified Deployment Professional-Tivoli Enterprise Console IBM Certified Deployment Professional - Tivoli Storage Manager IBM Tivoli Automation Solution Sales Professional.IBM Tivoli Security Solution Sales Professional.IBM Tivoli Storage Solution Sales Professional.IBM Tivoli Enterprise Asset Management Sales Professional.IBM Certified Deployment Professional – Tivoli Monitoring

IBM Top Gun Virtual Learning: Tivoli FoundationsIBM Cloud and Smarter Infrastructure Essentials Top Gun

Butterfly AnalysisEngineTM Implementation ProfessionalIBM Cloud Application AdministratorIBM Software Defined Storage Top GunIBM Hyprid Cloud Sales Mastery

Other Skills

Solid Knowledge about Backup software in market like Veeam , Symantec Netbackup , Backup Exec and EMC Networker.

Managing and Maintaining a Microsoft Windows Server 2008, 2010 Environment Solid knowledge about virtualization technology (MS-HV and VMware). Installing, Configuring, and Administering for Microsoft Windows OS. Implementing, Managing, and Maintaining a Microsoft Windows Server 2008,2012

Network Infrastructure Planning, Implementing, and Maintaining a Microsoft Windows Server 2008,2012

Active Directory Infrastructure Good knowledge about designing LAN and WAN. Implementing Microsoft Internet Security and Acceleration ISA Server Installation /Configuring Linux operation system ( Red Hat, Red Hat Enterprise

Edition, Mandriva and fedora ) Working with Cisco router(design Access Control List , Install, configure, and operate

LAN) Linux Network Administration I: (TCP/IP and TCP Services) Good knowledge about MS-Exchange server and MS-SQL Server. Good knowledge about Oracle Database Disaster Recovery (RMAN Backup) Good knowledge about Wired and Wireless Network implementation. Good knowledge about ITIL. Good Knowledge about Project Management. Plan, implement, maintain, keep consistent, secure, and troubleshoot a small mixed

(MS, Linux) network Good knowledge about IBM Tape Libraries and HP Tape Libraries. Good knowledge about Storage Area Network and Network Attached Storage. Solid Knowledge about Unix Servers(AIX) Install and configure VMware vSphere Solid knowledge about Cloud Computing and its features Solid Knowledge about Virtual Tape Library

IBM Solutions/Software Skills:

IBM Tivoli Storage Software Family. IBM Tivoli Network Manager Installation and administration skills. IBM Tivoli Omnibus Installation and Administration. IBM Tivoli Endpoint Manager Installation. IBM MobileFirst Protect Installation and configuration. IBM Tivoli Remote Control installation and administration. IBM Tivoli Storage Manager Installation and administration skills. IBM Tivoli Storage Manager Fastback installation and administration skills. IBM Tivoli Identity Manager and Access Manager installation skills IBM Tivoli Endpoint Manager installation and configuration skills IBM Netcool Family IBM Application Performance Management Software IBM MaaS360

English and Soft skills

English Courses and Certificates:

Berlitz English Course:4 Levels

New Horizons English Course:Level 6, 7

Soft Skills (Berlitz & Dale Carnegie)

-Communication Skills. -Presentation Skills.

-Technical & Business Writing. -Problem Solving & Decision Making.

-Customer Services. -Basic Marketing.

-Basic Sales - Time Management Training

Honors and Awards

- Top 10% of Class - Egyptian Graduate Program (EGP): Network Security and Management.

- Top 10% of Class - IBM CSI Top Gun - (IBM Top Gunner – Dubai 2013).

Interests

Reading, Electronics, Swimming, Playing and Watching Football.References

References Furnished Upon Request