Airline Insight Installationde.travelportairlineinsight.com/QR/Airline_Insight_Installation.pdf · Airline Insight Installation Using the Downloadable Zip Package To install Airline

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Airline Insight Hardware/Software Requirements and Installation Procedures

Introduction Travelport has created this document to provide you with the necessary hardware requirements and software pre-requisites needed to launch our product called “Airline Insight”. This application was build using Windows Presentation Foundation (WPF) and utilizes Microsoft’s .NET Framework v4.5.2 (or later) libraries. This graphical BI reporting application is installed on a user’s workstation and it connects to application servers that are hosted on Travelport’s network domain.

Hardware and Software Requirements

The user’s workstation (laptop, desktop or VMware) must be running one of the following 32 or 64 bit Microsoft Windows Operating systems.

o Windows 10 family o Windows 7 family o Windows Vista family o Windows Server 2008 family o Windows Server 2003 family with Service Pack 2 or later installed

Minimum free hard-disk space of 100MB Typical RAM required to operate Windows is enough Preferred screen resolution of 1280 x 1024

The user’s workstation will also need to have Microsoft’s .NET Framework v4.5.2 (or later) installed. This is approximately a 50MB installation file. You can check to see if you already have the .NET Framework installed by performing the following steps or just proceed to the Microsoft .NET Framework v4.5.2 installation steps below.

Do I have Microsoft .NET Framework v4.5.2 (or later) already installed?

Click the Microsoft Windows Start button located in the lower left hand corner of your computer screen.

Next click Control Panel which will display the following window or one similar to it that

contains various icons.

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Double click the Add or Remove Programs icon as shown above shaded in blue. The following Add or Remove Programs window should appear with a list of “programs”

that are currently installed on your computer. Use the scroll bar to the right to scroll down the list and look to see if you have Microsoft

.NET Framework 4.5.2 (or greater) listed as a program. As you can see, it is not listed in the following screen shot example below so you will need

to proceed with the Microsoft .NET Framework 4.5.2 installation steps. If it is listed then you can skip the steps necessary to load the Microsoft .NET Framework

4.5.2 program and go directly to “How to access Travelport’s Airline Insight WPF Application”

You can also close your “Add or Remove Programs” and “Control Panel” pop-up windows at this time as they are no longer needed.





Microsoft .NET Framework 4.5.2. (or greater version like v4.6) Installation Steps

To download the FW v4.5.2 web installer file from Microsoft.com site, hold down your Ctrl key and click the following URL:

https://www.microsoft.com/en-us/download/details.aspx?id=42643

The following Microsoft Download Center window will appear. Click the large shaped download button to begin the installation of Microsoft .NET

Framework 4.5.2 Client Profile (Standalone Installer).

Click the Download button and finish the install process. This now completes the installation steps for .net Framework v4.5.2 and you can now

proceed.



Required Internet Explorer Security settings Before you can use Airline Insight, you need to perform these Internet Explorer updates to your “Trusted Sites” and “Pop-up Blocker” settings.

All Airline Insight users need to add these 3 website domains to their trusted sites. o *.travelportairlineinsight.com (for Airline Insight Cloud sites) o *.vimeopro.com (for Airline Insight training videos)

Open or launch your Internet Explorer. Then click Tools on your menu bar and click Internet Options within the drop-down as

shown here.



The following Internet Options window will appear:



Click on the Security tab which will display the following window.

Next click the Trusted Sites icon within the “select a zone to view or change security

settings” box. Change the Trusted Sites security zone to the correct level called “Medium – Low”

level o Click on the Default Level button , as shown below



o You will see the slider control appear and initially be set to a level like Medium or Low.

o Move the slider to the level called “Medium – Low” o See image below for the correct setting



Then click the Sites button which will display the Trusted Sites dialog.

Enter the website https://*.travelportairlineinsight.com , within the “Add this website to the zone:” area, then click the Add button.

Enter the website https://vimeopro.com , within the “Add this website to the zone:” area, then click the Add button.



See image below for the completed settings:

Then click the Close button which will return you to the Internet Options window. Finally, click the Apply button on the Internet Options window.



You will also need to add several URLs (websites) to your browser’s Pop-up Blocker settings.

This will allow Airline Insight’s Excel and HTML reports to open successfully, without displaying any warning messages.

First, click on the Privacy tab, within your Internet Options window as shown below.



Next, find the section called Pop-up Blocker. Then click the Settings button which will display the following window. Please note that if your “Turn on Pop-up Blocker” selection box does not contain a check mark then your Settings button will be grayed out.

Enter the website *.vimeopro.com within the “Address of website to allow:” area, then

click the Add button. Enter the website *.travelportairlineinsight.com within the “Address of website to

allow:” area, then click the Add button. Next, click the Close button which will return you to your Internet Options window Finally, there you can click the OK button.

You have now added Airline Insight as one of your Internet Explorer trusted sites and prevented Pop-up Blockers from appearing when running our Excel or HTML reports.



How to access Travelport’s Airline Insight WPF Application

Copy and paste or type in the URL supplied by Travelport into your Internet Explorer address box. Then click the green arrow or press your Enter key.

The following browser window will appear:

Click on the Launch Travelport Airline Insight button.



The following pop-up security warning window will appear if:

o This is the first time the Travelport Airline Insight application has been run on this computer or

o If the Travelport Airline Insight application has been upgraded to a newer version.

Click the Run button to proceed.

o Why is this Security Warning pop-up window being shown to me and is it safe to continue? Microsoft Windows has security mechanisms in place to notify users when a 3rd party WPF (Windows Presentation Foundation) application is being installed onto their computer. Travelport Airline Insight is a secure WPF application and utilizes a 3rd party signed authority called “Verisign” to certify this application has been written and published by Travelport. If desired, you can click on the Publisher link within this pop-up window and it will confirm this application has been published by Travelport and signed by Symantec Verisign.

NOTE: If the following pop-up window appears then you do not have Microsoft .NET

Framework 4.5.2 (or higher) Client Profile installed correctly.



o You will need to complete the Microsoft .NET Framework 4.5.2 Client Profile installation steps (see above) before launching the Travelport Airline Insight application.

Finally, The Travelport Airline Insight application window will open. Please use the Username and Password that has been provided to you by Travelport.

How to receive Travelport’s Airline Insight Email notifications

Each client should check with their internal IT department to determine what ‘spam’ program(s) are used and request that they be updated to include two Travelport Airline Insight URL domains. Each user should also check their personal PC or computer’s settings to ensure that the domains are also updated.

An update to the email server “whitelist” needs to be performed to ensure that emails from this Travelport is not blocked:

o travelportairlineinsight.com



Alternate Airline Insight Installation Methods In addition to the Launch Travelport Airline Insight (Click-Once Install) button, Travelport provides two additional installation methods for Airline Insight- Exe installer and Zip package. Either of these methods can be used to install Airline Insight in the event the Launch Travelport Airline Insight button does not work properly due to security settings, specific browser requirements, or proxy configuration.

Airline Insight Installation Using the Downloadable EXE Installer To install Airline Insight using the Windows Installer executable:

Find the .exe link on the Travelport Airline Insight launch page URL.

Click the .exe link to Run or Save the Airline Insight installer. Launch the installer and select “Yes” when prompted to “allow this app to make changes

to your device”.



Select your language preference.

Specify your desired installation folder.



Specify whether you would like to create a desktop shortcut.



Confirm your installation options and click “Install”.

Once installation is complete, launch Airline Insight from the installer, or the desktop shortcut (if one was created).



Airline Insight Installation Using the Downloadable Zip Package To install Airline Insight using the Zip package:

Find the .zip link on the Travelport Airline Insight launch page URL.

Click the link and save the Airline Insight zip file to a local path. Navigate to the folder containing the zip file. Right-click the .zip file and choose “Extract All”, or open the zip file in an unzip tool (e.g.

WinZip or 7-zip)



Extract the zip contents and open Airline Insight by double-clicking the Travelport Airline Insight.exe application.

Documents

Airline Insight Installationde.travelportairlineinsight.com/QR/Airline_Insight_Installation.pdf · Airline Insight Installation Using the Downloadable Zip Package To install Airline