AIRPORT IRREGULAR OPERATIONS (IROPS) PLAN - FlySBN.com

AIRPORT IRREGULAR

OPERATIONS (IROPS)

PLAN

South Bend International Airport (SBN)

St. Joseph County Airport Authority

____________________________

Michael A. Daigle

Executive Director

IRREGULAR OPERATIONS PLAN South Bend International Airport

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TABLE OF CONTENTS

TABLE OF CONTENTS ............................................................................................................. 2

INTRODUCTION ....................................................................................................................... 3

AIRPORT INFORMATION ......................................................................................................... 3

CONTACT INFORMATION ........................................................................................................ 4

PASSENGER DEPLANEMENT FOLLOWING EXCESSIVE TARMAC DELAYS ....................... 5

USE OF FACILITIES OR GATES IN AN EMERGENCY ............................................................ 6

INTERNATIONAL PASSENGER ACCOMMODATIONS ............................................................ 6

PUBLIC ACCESS TO THE PLAN .............................................................................................. 6

EXHIBIT 1: CONTACT INFORMATION .................................................................................... 7

EXHIBIT 2: TERMINAL GATE USAGE AND LIMITATIONS ...................................................... 8

EXHIBIT 3: EQUIPMENT AVAILABILITY AND LIMITATIONS .................................................10

EXHIBIT 4: TERMINAL DIVERSION OVERFLOW PARKING MAP .........................................11

EXHIBIT 5: SPECIAL EVENT OVERFLOW PARKING MAP ....................................................12

EXHIBIT 6: FAR PART 77 IMAGINARY SURFACE MAPS ......................................................13

EXHIBIT 7: FUNCTIONAL ANNEX ..........................................................................................15

EXHIBIT 8: AIRPORT TENANT CONTINGENCY PLANS........................................................17

EXHIBIT 9: DISABLED AIRCRAFT RECOVERY PLAN ............................................................31

OVERVIEW ...........................................................................................................................32

SECTION I – AVAILABLE RESOURCES ..............................................................................33

SECTION II - NTSB NOTIFICATION REQUIREMENTS........................................................34

DISABLED AIRCRAFT RECOVERY CHECKLIST ................................................................35


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INTRODUCTION

This document provides measures that may be employed to respond to situations expected to lead to excessive Tarmac Delays at South Bend International Airport. This plan has been prepared pursuant to §42301 of the FAA Modernization and Reform Act of 2012. Questions regarding this plan can be directed to Timothy O’Donnell at [email protected]. The St. Joseph County Airport Authority (SJCAA) is filing this plan with the Department of Transportation because it is a commercial airport and may be used by an air carrier for diversions.

This plan describes how, following excessive tarmac delays and to the extent practicable, South Bend International Airport will:

Provide for the de-planement of passengers;

Provide for the sharing of facilities and make gates available at the airport;

Facility constraints;

Provide a sterile area following excessive tarmac delays for passengers who have not yet cleared United States Customs & Border Protection (CBP).

South Bend International Airport strongly encourages aircraft operators to contact the airport at (574) 282-4590 Ext 0 for prior coordination of diverted flights, except in the case of a declared in-flight emergency.

The majority of the passenger boarding bridges are capable of handling up to a Boeing 737 series. Gates 3 and 9 can handle up to an Airbus 319/320. Larger aircraft may be handled on an emergency basis or with advance notice to the SJCAA.

SBN has developed policies and procedures to accommodate high levels of diverted traffic on the terminal apron, and high levels of anticipated traffic during special events on the airfield.

South Bend International Airport does not have international processing facilities at this time, but has local Customs and Border Protection personnel.

AIRPORT INFORMATION

Name of Airport: South Bend International Airport

Name & title of person preparing the plan: Alexander Ashby, Airfield Operations Specialist

Preparer contact number: (574) 282-4590 x 0

Preparer contact e-mail: [email protected]

Airport Category: Non-Hub

mailto:[email protected]


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CONTACT INFORMATION

In the event of diversion or other irregular operations events, aircraft operators should contact SJCAA Airport Operations at (574) 282-4590 ext. 0 for coordination and assistance. It is imperative that notifications be made to SJCAA Operations in a timely manner. SJCAA requests initial notifications of possible excessive tarmac delays as soon as possible.

After initial contact is made, SJCAA also expects to be notified by the air carrier at any time that an aircraft with passengers on board has been on the ground for one (1) hour so that preparations may be made to deplane if necessary. It is also expected that the air carrier will have personnel on-site if the air carrier is represented at South Bend International Airport.

Upon notification of irregular operations events, SJCAA Operations personnel will advise representatives of airport entities to coordinate response.

St. Joseph County Airport Authority (574) 282 – 4590 Ext. 0

GROUND SERVICE PROVIDERS

United Ground Express (574) 289-1537

Allegiant Air (702) 403-1894

Atlantic Aviation (574) 233-8285

Corporate Wings (574) 282-4200

Delta Global Services (574) 234-9333

GOVERNMENT AGENCIES

Federal Aviation Administration (FAA) (574) 251-2601

Transportation Security Administration (TSA) (574) 236-8255

Customs and Border Patrol (CBP)(International ONLY) (847) 928-3000

TENANTS

South Bend Chocolate Company (574) 289-8786


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PASSENGER DEPLANEMENT FOLLOWING EXCESSIVE

TARMAC DELAYS

SJCAA does not operate any of the ground service equipment needed to safely deplane

passengers from air carrier aircraft and is, therefore, unable on its own to provide for the

deplanement of passengers. Additionally, airport personnel are not trained to assist in the

deplanement of passengers using equipment owned or operated by air carriers or contract service

providers.

Refer to the above list of airlines, ground handlers, fixed base operators and others who may

have the necessary equipment and personnel to safely deplane passengers of airlines as soon

as practicable after receiving requests from such airlines experiencing excessive tarmac delays

at the contact number listed above.

SJCAA will assist air carriers with the timely deplaning of passengers to the extent practicable.

This assistance may be in the form of coordinating gate and apron usage, authorizing use of

SJCAA owned equipment by airline personnel, coordinating transportation of passengers from

remote parking locations to the terminal, notifying other affected entities, etc.

Upon notification that an aircraft may require removal of passengers in compliance with this plan,

SJCAA personnel shall coordinate with the local air carrier representatives (if available) or with

the flight crew of the aircraft if there is no airline ground crew on site. This coordination will include:

Time limit for deplaning diverted aircraft passengers

o Domestic: Three hours

o International: Four hours

Flight Status

o Diversion, domestic, or international

SBN Services Required

o Fuel, medical, other, etc.

Gate or parking area location operations

o Unloading, parking, fueling, remote location


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USE OF FACILITIES OR GATES IN AN EMERGENCY

All gates at South Bend International Airport are owned by the SJCAA and provided for use by the air carriers on a “per use” basis. These gates are available on a “first come, first served” basis with preference given to the gates commonly used and assigned to specific air carriers. SBN directs air carriers to make gates and other facilities available to an air carrier seeking to deplane at a gate, to the maximum extent practicable. Priority use of gates and passenger boarding bridges shall be given to aircraft approaching the end of the designated time limit or aircraft involved in a medical or other emergency.

SJCAA owns but does not operate the passenger boarding bridges. SJCAA owns one mobile

ramp capable of deplaning aircraft up to and including up to the B737 (and similar sized aircraft)

and several parking areas other than the air carrier apron that may be used for ground

loading/unloading. SJCAA personnel are unable on their own to provide for the removal of

passengers from aircraft. Additionally SJCAA personnel are not trained to assist in the removal

of passengers using equipment owned or operated by air carriers or contract service providers.

Airlines experiencing or anticipating excessive tarmac delays should contact SJCAA Operations

personnel as soon as the condition is identified by their personnel. SJCAA personnel will then

provide a list of airlines, ground handlers, fixed base operators and others who may have the

necessary equipment and personnel to safely remove passengers of airlines.

TSA and South Bend Chocolate Company have agreed to staff personnel upon notification of flight activity that extends beyond their normal closing time.

The location of deplaning activities will be coordinated with all affected parties (SJCAA, air carrier, FAA, TSA, etc.) in order to ensure a safe operation.

INTERNATIONAL PASSENGER ACCOMMODATIONS South Bend International has one defined sterile area capable of accommodating limited numbers

of international passengers. SJCAA will coordinate with local CBP officials to develop procedures

that will allow international passengers who have not yet cleared US Customs and Border

Protection to be deplaned into the designated sterile area to the extent practicable.

PUBLIC ACCESS TO THE PLAN

SJCAA will provide public access to its emergency contingency plan through one or more of the

following means:

Posting in a conspicuous location on the airport website (http://flysbn.com)

Providing notice of the availability of the plan on the airport’s social media accounts.

http://flysbn/


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EXHIBIT 1: CONTACT INFORMATION

FOR INTERNAL USE ONLY

(Will not be included with the plan as submitted to DOT)

SJCAA Airport Operations (574) 282 – 4590 Ext. 0

COMPANY 1st Call 2nd Call 3rd Call

SJCAA Local Operations

(574) 340-7320 Tyler Miller (727) 455-4783 Tim O’Donnell (260) 433-1779

GROUND SERVICE PROVIDERS

United Ground Express Local Operations

(574) 289-1537 Kevin Coates (725)-848-6908 Jeremy Lehew (312) 834-5099

Allegiant Air Christy Ruth (574) 532-1559 Leah Wisner (574) 289-3928

Atlantic Aviation Local Operations

(574) 233-8285 Mike Todorow (574) 323-3961 Kenny Taylor (574) 310-1356

Corporate Wings Local Operations

(574) 282-4200 Jay Wardlaw (269) 240-7255 Randy Jones (216) 280-8897

Delta Global Services Local Operations

(574) 234-9333 Troy Rose (574) 339-4435 Wayne Wilson (574) 273-4703

GOVERNMENT AGENCIES

FAA SBN ATCT (574) 251-2601 Jim Albright (574) 251-2604

TSA Supervisor Desk (574) 236-8255 Coordination Center (IND)

(317) 532-1901 Christian Rassmusen

(812) 454-1642

US CBP (847) 928-3000 Rafal Rygula (847) 387-7049 Matthew Lankford

(574) 232-9693

TENANTS

South Bend Chocolate Company

Airport Counter (574) 289-8786 Charity Chambers

(765) 413 0800 Kristina Tressler (812) 821 4306

The numbers listed in this plan are not designed for public release and will not be divulged from this document. However, it is possible that some of these numbers may be available for release from a different source within the

SJCAA.

Personal phone numbers are not released to the public by the St Joseph County Airport Authority.


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EXHIBIT 2: TERMINAL GATE USAGE AND LIMITATIONS

Preferred Airline Use

GATE AIR CARRIER JETBRIDGE AIRCRAFT

1 n/a NO Regional Jet, B-717

2 n/a NO Regional Jet, B-717

3 Allegiant Air YES MD88, B737, A319/A320, B-717

5 Delta Global Services YES Regional Jet, B-717

6 Delta Global Services YES Regional Jet, B-717

7 United Ground Express YES Regional Jet, B-717

8 United Ground Express YES Regional Jet, B-717

9 Allegiant Air YES MD88, B737, A319/A320, B-717

Passenger Boarding Bridge Maximum Heights

PBB Gate Maximum Height (1:12 Ratio)

Gate 3 12’9”

Gate 5 10’5”

Gate 6 10’11”

Gate 7* 9’6”

Gate 8 9’6”

Gate 9 13’1”

Switchback 12’4”

*NOTE: The above only governs floor height, not wing/tail clearance in gates.

*NOTE: Gate 7 does not have a floor tilt option and at its highest limit; there is a significant

transition from the level aircraft to the tilted floor.


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Typical Aircraft Types at SBN and Capable Terminal Gates

TYPE GATES TYPE GATES

A318 3, 9 CRJ-100/200 ALL

A319 3, 9 CRJ-700/900 ALL

A320-100/200 3, 9 ERJ-145 ALL

A321-100/200 3, 9 ERJ-170/175 ALL

B717-200 ALL ERJ-190 ALL

B737-all models ALL MD80-all models ALL

B757-200/300 3, 9


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EXHIBIT 3: EQUIPMENT AVAILABILITY AND LIMITATIONS

Towbar Availability

United Ground Express: EMB170, CRJ200, CRJ700

Delta Ground Services: CRJ200, CRJ700/900, MD88/90, B717, B737-800/900,

A319/320

SkyWest: CRJ200, CRJ700/900

Allegiant Air: MD-80, A319/320

Ground Loading Availability:

Atlantic Aviation: Air Stairs 8’6” – 17’5”

Air Stairs 8’ – 13’

SJCAA: Ground Loading Ramp up to 12’4”


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EXHIBIT 4: TERMINAL DIVERSION OVERFLOW PARKING

MAP

In the event of high volumes of air carrier diversions, SJCAA may intitiate overflow parking

procedures. Depicted below are parking priorities once all terminal gates are occupied. Gate

priority is given on a first come-first served basis.

Map Locations

1. West terminal apron

2. East terminal apron

3. TWY B run-up pad

4. Wilco charter apron

5. Skywest apron

6. TWY A remote parking apron

7. Atlantic/ Corporate Wings FBO aprons

8. RWY 18-36/ TWY N south of TWY B

9. RWY 18-36 between TWY B and RWY 9R-27L

10. RWY 18-36 (between RWY 9R-27L and TWY A)

11. Airfield north of TWY A


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EXHIBIT 5: SPECIAL EVENT OVERFLOW PARKING MAP

Special event parking procedures are activated when SBN is scheduled to expect a large

increase in activity. Parking aircraft on the TWY A remote parking apron may be accompanied

by a NOTAM for aircraft parked adjacent TWY A, or designating the entire area as a non-

movement area. See OP-03, Special Event Procedures for more information.

Map Locations

1. Atlantic / Corporate Wings FBO apron

2. TWY A between North Cargo apron and TWY N

3. UPS apron (must be coordinated by SJCAA with UPS in advance)

4. North Corporate apron (piston props only)

5. RWY 18-36 between TWY A and TWY J

6. RWY 18-36 north of RWY 9L-27R

7. Rwy 18-36 south of TWY B

8. TWY N south of TWY B


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EXHIBIT 6: FAR PART 77 IMAGINARY SURFACE MAPS

Obstructions inside the depicted surfaces must be accompanied by a NOTAM communicating

the obstruction location and airport conditions.

Terminal Apron


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SkyWest/Wilco Apron

FBO Apron


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EXHIBIT 7: FUNCTIONAL ANNEX

Initial Response (Within ½ hour)

Ensure local airline is notified of activity

o Coordinate parking arrangements if there are multiple inbounds

Notify Airport Information and Safety.

o Airport Information notifies:

Operations Manager

TSA

SBCC

Safety Department Chief

Rental cars

Custodial staff

Begin Charter/Diversion form

First Hour

Estimated departure time

Will aircraft need to de-plane? Will they require gate space?

o If not at a gate:

Air Stairs

Switchback ramp

o Ensure local airline advises passengers:

Remain in Sterile Area to extent practicable

Will not be able to get back in if TSA checkpoint is closed

Boarding pass and photo ID required to re-enter if TSA checkpoint

is open

o Notify Safety and Airport Information

o If TSA is not on site:

Call Safety Department Captain on duty

o If SBCC is not on site:

Call concessions manager if estimated time on the ground is over one

hour.

Dispense IROPS supplies if necessary

Sterile Area in closet across from Gate 7

Second Hour

Ensure airline has a plan for deplaning the passengers, if they have not already done

so.

o Ensure there is a gate available


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o If possible or necessary, relocate aircraft to remote parking location after

passengers have deplaned

Assist in other duties as needed

o Assist Safety with crowd management

Check bathrooms and sterile area pet relief area for smokers

3rd Hour and Beyond

Any aircraft on the ground for three hours (four hours international) has to have the

ability to deplane

o Airline’s responsibility, but SJCAA will monitor

o If international, unload with prior coordination with Customs into the FIS area.

Notification must be made and approval from Customs required. International

passengers may not leave this quarantined area.

Continue coordination with airline and other personnel as the timeline changes

Departure

Log departure times for each flight

Complete Charter/Diversion form and e-mail to appropriate parties

Put IROPS Supplies away if used. Log flight information and coordinate restocking if

necessary.


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EXHIBIT 8: AIRPORT TENANT CONTINGENCY PLANS


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EXHIBIT 9: DISABLED AIRCRAFT RECOVERY PLAN


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OVERVIEW

BACKGROUND Although it is ultimately the responsibility of the aircraft owner/operator to remove a disabled

aircraft from the airfield, the burden of closed pavement areas and a restricted airport rests on the

airport operator. Because of the impact of a disabled aircraft can have on an airport, this document

was created as a resource to guide the airport in the process of returning the airport to normal

operations.

Aircraft owners shall be responsible for the prompt removal or disposal of disabled aircraft and its

parts, unless required or directed to delay such action pending an investigation of an accident. If

the aircraft owner does not move it within a reasonable amount of time, the Airport Director may

direct an FBO based on the airfield to remove it at the owner’s expense and without liability for

additional damage resulting from the removal.

PURPOSE AND SCOPE The results of an aircraft accident on the airfield can be divided into two phases:

Emergency Phase: Begins at the first notification of a possible emergency and continues where

an accident has occurred through rescue operation, removal of passengers and crew, and

extinguishing any fire.

Recovery Phase: All persons have been removed and the aircraft is safe for investigation and

the NTSB assumes custody of the aircraft, if required. The procedures and developments

between this point and the removal of the aircraft from the airfield are the subject of this recovery

plan.

The purpose of this document is to provide procedures, resources, and plans that allow the airport

to support the safe recovery of a disabled aircraft by the aircraft owner/operator with minimal

delay. This is accomplished with the following considerations:

1. Safety of personnel involved with recovery operation 2. Preservation of evidence for accident investigation 3. Prevention of unnecessary secondary damage to the aircraft 4. To reopen the runway for operational use as expeditiously as possible

Each disabled aircraft event has unique circumstances and restrictions. This document and the

included checklists and information have been collected to help effectively address these

conditions.

This manual identifies the type of recovery equipment available, its location, and basic

communication procedures for requesting usage.


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SECTION I – AVAILABLE RESOURCES

ON AIRPORT

Atlantic Aviation Business: (574) 233 8285

Tugs

Assortment of tow bars and tow heads

Dolly with casters for flat tires and nose wheel problems

Two sets of air stairs rated to 747

10K Forklift

Corporate Wings Business: (574) 282 4200

Contact company for available equipment

Michiana Aircraft Business: (574) 287 8264


OFF AIRPORT

Bettcher’s Towing Service Business: (574) 784-8264



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SECTION II - NTSB NOTIFICATION REQUIREMENTS

The NTSB must be notified by the owner/operator of an aircraft involved in an incident or

accident in which any of the following conditions occur:

(1) Damage to property, other than the aircraft, estimated to exceed $25,000 for repair (including

materials and labor) or fair market value in the event of total loss, whichever is less.

(2) For large multiengine aircraft (more than 12,500 pounds maximum certificated takeoff weight):

(i) In-flight failure of electrical systems which requires the sustained use of an emergency bus

powered by a back-up source such as a battery, auxiliary power unit, or air-driven generator to

retain flight control or essential instruments;

(ii) In-flight failure of hydraulic systems that results in sustained reliance on the sole remaining

hydraulic or mechanical system for movement of flight control surfaces;

(iii) Sustained loss of the power or thrust produced by two or more engines; and

(iv) An evacuation of an aircraft in which an emergency egress system is utilized.

(3) Release of all or a portion of a propeller blade from an aircraft, excluding release caused solely by

ground contact;

(4) A complete loss of information, excluding flickering, from more than 50 percent of an aircraft's cockpit

displays known as:

(i) Electronic Flight Instrument System (EFIS) displays;

(ii) Engine Indication and Crew Alerting System (EICAS) displays;

(iii) Electronic Centralized Aircraft Monitor (ECAM) displays; or

(iv) Other displays of this type, which generally include a primary flight display (PFD),

primary navigation display (PND), and other integrated displays.

The above information was retrieved from 49 CFR 830.5 – Immediate notification.

NTSB Eastern Regional Office FSDO Indianapolis Office Ashburn, VA Indianapolis, IN

Phone: (571) 202 6290 Phone: (317) 837-4400

Fax: (202) 688-2591 Fax: (317) 837-4423


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DISABLED AIRCRAFT RECOVERY CHECKLIST

1. SURVEY

Aircraft Condition

1. Are there any HAZMAT or environmental concerns?

2. Is NTSB notification required? Responsibility of the aircraft owner/operator

Site

1. Is the aircraft in a runway or taxiway safety area?

2. Does pavement or other areas need to be closed?

3. Does a NOTAM need to be issued?

4. Will response personnel need to be escorted to site?

Equipment Availability Aircraft owner makes decision of equipment usage

Manpower Availability

1. Does the chosen FBO have the manpower to assist in aircraft

recovery?

2. Is an escort available, if necessary?

2. RECOVER

Escort

Property Damage Does Airport Facilities need to be immediately notified of any damage?

3. REPORT

Reopen Pavement/Movement Areas

Record events in Daily Log

Documents

AIRPORT IRREGULAR OPERATIONS (IROPS) PLAN - FlySBN.com