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© 2007 Thomson/South-Western. © 2007 Thomson/South-Western. All rights reserved. All rights reserved. PowerPoint Presentation by Charlie Cook PowerPoint Presentation by Charlie Cook The University of West Alabama The University of West Alabama Strategic Strategic Management Management Competitiveness and Globalization: Competitiveness and Globalization: Concepts and Cases Concepts and Cases  Michael A. Hitt • R. Dane !relan" Robert #. Hoskisson $eventh e"ition STRATEGIC MANAGEMENT INPUTS Chapter 2 Chapter 2  Analysis of the  Analysis of the External Environment External Environment Management of Strategy Management of Strategy Concepts and Cases Concepts and Cases

AISE Ch02 stratergic management mba

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All rights reserved.All rights reserved.

PowerPoint Presentation by Charlie CookPowerPoint Presentation by Charlie Cook

The University of West AlabamaThe University of West Alabama

StrategicStrategic

ManagementManagementCompetitiveness and Globalization:Competitiveness and Globalization:

Concepts and CasesConcepts and Cases Michael A. Hitt • R. Dane !relan" • Robert #. Hoskisson

$eventh e"ition

STRATEGIC 

MANAGEMENT 

INPUTS

Chapter 2Chapter 2

 Analysis of the Analysis of the

External Environment External Environment 

Management of StrategyManagement of Strategy

Concepts and CasesConcepts and Cases

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K K NOWLEDGENOWLEDGE OOBJECTIVESBJECTIVES

.. !"#lain the im#ortan$e of analy%ing and understanding!"#lain the im#ortan$e of analy%ing and understanding

the firm&s e"ternal environment.the firm&s e"ternal environment.

2.2. 'efine and des$ri(e the general environment and the'efine and des$ri(e the general environment and the

industry environment.industry environment.

).). 'is$uss the four a$tivities of the e"ternal environmental'is$uss the four a$tivities of the e"ternal environmental

analysis #ro$ess.analysis #ro$ess.

*.*. +ame and des$ri(e the general environment&s si"+ame and des$ri(e the general environment&s si"

segments.segments.

,.,. dentify the five $om#etitive for$es and e"#lain ho theydentify the five $om#etitive for$es and e"#lain ho they

determine an industry&s #rofit #otential.determine an industry&s #rofit #otential.

Studying this chapter should provide you with the strategic

management knowledge needed to:

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K K NOWLEDGENOWLEDGE OOBJECTIVESBJECTIVES (cont’d)(cont’d)

.. 'efine strategi$ grou#s and des$ri(e their influen$e on'efine strategi$ grou#s and des$ri(e their influen$e on

the firm.the firm.

7.7. 'es$ri(e hat firms need to no a(out their'es$ri(e hat firms need to no a(out their$om#etitors and different methods 1in$luding ethi$al$om#etitors and different methods 1in$luding ethi$al

standards used to $olle$t intelligen$e a(out them.standards used to $olle$t intelligen$e a(out them.

Studying this chapter should provide you with the strategic

management knowledge needed to:

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FIGUREFIGURE 2.12.1  The External Environment The External Environment

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General EnvironmentGeneral Environment

3 'imensions in the (roader so$iety that influen$e'imensions in the (roader so$iety that influen$ean industry and the firms ithin it4an industry and the firms ithin it4

'emogra#hi$'emogra#hi$

!$onomi$!$onomi$5oliti$al/legal5oliti$al/legal

So$io$ulturalSo$io$ultural

Te$hnologi$alTe$hnologi$al

6lo(al6lo(al

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 TABLE TABLE 2.12.1  The General Environment: Segments and Elements The General Environment: Segments and Elements

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Industry EnvironmentIndustry Environment

3 The set of fa$tors dire$tly influen$ing a firm andThe set of fa$tors dire$tly influen$ing a firm andits $om#etitive a$tions and $om#etitiveits $om#etitive a$tions and $om#etitive

res#onsesres#onses

Threat of ne entrantsThreat of ne entrants

5oer of su##liers5oer of su##liers

5oer of (uyers5oer of (uyers

Threat of #rodu$t su(stitutesThreat of #rodu$t su(stitutes

ntensity of rivalry among $om#etitorsntensity of rivalry among $om#etitors

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Cometitor AnalysisCometitor Analysis

3 6athering and inter#reting6athering and inter#retinginformation a(out all of theinformation a(out all of the

$om#anies that the firm$om#anies that the firm

$om#etes against.$om#etes against.

3 8nderstanding the firm&s8nderstanding the firm&s$om#etitor environment$om#etitor environment

$om#lements the insights$om#lements the insights

#rovided (y studying the#rovided (y studying the

general and industrygeneral and industry

environments.environments.

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Analysis o! the External EnvironmentsAnalysis o! the External Environments

3 6eneral environment6eneral environment :o$used on the future:o$used on the future

3 ndustry environmentndustry environment

:o$used on fa$tors and $onditions influen$ing a firm&s:o$used on fa$tors and $onditions influen$ing a firm&s#rofita(ility ithin an industry#rofita(ility ithin an industry

3 ;om#etitor environment;om#etitor environment

:o$used on #redi$ting the dynami$s of $om#etitors&:o$used on #redi$ting the dynami$s of $om#etitors&a$tions< res#onses and intentionsa$tions< res#onses and intentions

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 TABLE TABLE 2.2 2.2  Comonents o! the External Environmental AnalysisComonents o! the External Environmental Analysis

$cannin%  3 dentifying early signals of environmental$hanges and trends

Monitorin%  3 'ete$ting meaning through ongoing

o(servations of environmental $hanges

and trends

&orecastin% 3 'evelo#ing #ro=e$tions of anti$i#ated

out$omes (ased on monitored $hanges

and trends

Assessin% 3 'etermining the timing and im#ortan$e

of environmental $hanges and trends for

firms& strategies and their management

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"ortunities and Threats"ortunities and Threats

3 >##ortunity>##ortunity A $ondition in the general A $ondition in the general

environment that< if e"#loited<environment that< if e"#loited<

hel#s a $om#any a$hievehel#s a $om#any a$hieve

strategi$ $om#etitiveness.strategi$ $om#etitiveness.

3 ThreatThreat

 A $ondition in the general A $ondition in the general

environment that may hinder aenvironment that may hinder a$om#any&s efforts to a$hieve$om#any&s efforts to a$hieve

strategi$ $om#etitiveness.strategi$ $om#etitiveness.

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Segments o! the General EnvironmentSegments o! the General Environment

3 The 'emogra#hi$ SegmentThe 'emogra#hi$ Segment5o#ulation si%e5o#ulation si%e

 Age stru$ture Age stru$ture

6eogra#hi$ distri(ution6eogra#hi$ distri(ution

!thni$ mi"!thni$ mi"

n$ome distri(utionn$ome distri(ution

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Segments o! the General EnvironmentSegments o! the General Environment

#$ont%d&#$ont%d&

3 The !$onomi$ SegmentThe !$onomi$ Segment

nflation ratesnflation rates

nterest ratesnterest rates

Trade defi$its or sur#lusesTrade defi$its or sur#luses

?udget defi$its or sur#luses?udget defi$its or sur#luses

5ersonal savings rate5ersonal savings rate

?usiness savings rates?usiness savings rates

6ross domesti$ #rodu$t6ross domesti$ #rodu$t

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Segments o! the General EnvironmentSegments o! the General Environment

#$ont%d&#$ont%d&

3 The 5oliti$al/@egal SegmentThe 5oliti$al/@egal Segment

 Antitrust las Antitrust las

Ta"ation lasTa"ation las

'eregulation #hiloso#hies'eregulation #hiloso#hies

@a(or training las@a(or training las

!du$ational #hiloso#hies and!du$ational #hiloso#hies and

#oli$ies#oli$ies

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Segments o! the General EnvironmentSegments o! the General Environment

#$ont%d&#$ont%d&

3 The So$io$ultural SegmentThe So$io$ultural Segment

Women in the or#la$eWomen in the or#la$e

Worfor$e diversityWorfor$e diversity

 Attitudes a(out uality of orlife Attitudes a(out uality of orlife

;on$erns a(out environment;on$erns a(out environment

Shifts in or and $areer #referen$esShifts in or and $areer #referen$es

Shifts in #rodu$t and servi$e #referen$esShifts in #rodu$t and servi$e #referen$es

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Segments o! the General EnvironmentSegments o! the General Environment

#$ont%d&#$ont%d&

3 The Te$hnologi$al SegmentThe Te$hnologi$al Segment

5rodu$t innovations5rodu$t innovations

 A##li$ations of noledge A##li$ations of noledge

:o$us of #rivate and government-su##orted BC':o$us of #rivate and government-su##orted BC'

e"#enditurese"#enditures

+e $ommuni$ation te$hnologies+e $ommuni$ation te$hnologies

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Segments o! the General EnvironmentSegments o! the General Environment

#$ont%d&#$ont%d&

3 The 6lo(al SegmentThe 6lo(al Segment

m#ortant #oliti$al eventsm#ortant #oliti$al events

;riti$al glo(al marets;riti$al glo(al marets+ely industriali%ed $ountries+ely industriali%ed $ountries

'ifferent $ultural and institutional'ifferent $ultural and institutional

attri(utesattri(utes

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Industry Environment AnalysisIndustry Environment Analysis

3 ndustry 'efinedndustry 'efined A grou# of firms #rodu$ing #rodu$ts that are $lose A grou# of firms #rodu$ing #rodu$ts that are $lose

su(stitutessu(stitutes

3 :irms that influen$e one another:irms that influen$e one another

3 n$ludes a ri$h mi" of $om#etitive strategies thatn$ludes a ri$h mi" of $om#etitive strategies that$om#anies use in #ursuing strategi$$om#anies use in #ursuing strategi$

$om#etitiveness and a(ove-average returns$om#etitiveness and a(ove-average returns

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FIGUREFIGURE 2.2 2.2   The Five For$es o! Cometition 'odel The Five For$es o! Cometition 'odel

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 Threat o! (e) Entrants: Barriers to Threat o! (e) Entrants: Barriers to

EntryEntry3 !$onomies of s$ale!$onomies of s$ale3 5rodu$t differentiation5rodu$t differentiation

3 ;a#ital reuirements;a#ital reuirements

3Sit$hing $ostsSit$hing $osts

3  A$$ess to distri(ution $hannels A$$ess to distri(ution $hannels

3 ;ost disadvantages inde#endent of s$ale;ost disadvantages inde#endent of s$ale

3 6overnment #oli$y6overnment #oli$y

3 !"#e$ted retaliation!"#e$ted retaliation

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Barriers to EntryBarriers to Entry

3 !$onomies of S$ale!$onomies of S$aleMarginal im#rovements in effi$ien$y that a firmMarginal im#rovements in effi$ien$y that a firm

e"#erien$es as it in$rementally in$reases its si%ee"#erien$es as it in$rementally in$reases its si%e

3 :a$tors 1advantages and disadvantages related:a$tors 1advantages and disadvantages related

to large- and small-s$ale entryto large- and small-s$ale entry

:le"i(ility in #ri$ing and maret share:le"i(ility in #ri$ing and maret share

;osts related to s$ale e$onomies;osts related to s$ale e$onomies

;om#etitor retaliation;om#etitor retaliation

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Barriers to Entry #$ont%d&Barriers to Entry #$ont%d&

35rodu$t differentiation5rodu$t differentiation 8niue #rodu$ts8niue #rodu$ts

;ustomer loyalty;ustomer loyalty

5rodu$ts at $om#etitive5rodu$ts at $om#etitive

#ri$es#ri$es

3 ;a#ital Beuirements;a#ital Beuirements 5hysi$al fa$ilities5hysi$al fa$ilities

nventoriesnventories

Mareting a$tivitiesMareting a$tivities

 Availa(ility of $a#ital Availa(ility of $a#ital

3 Sit$hing ;ostsSit$hing ;osts

>ne-time $osts $ustomers>ne-time $osts $ustomers

in$ur hen they (uy from ain$ur hen they (uy from a

different su##lier different su##lier 

3 +e eui#ment+e eui#ment

3 Betraining em#loyeesBetraining em#loyees3 5sy$hi$ $osts of ending a5sy$hi$ $osts of ending a

relationshi#relationshi#

3  A$$ess to 'istri(ution A$$ess to 'istri(ution

;hannels;hannels

Sto$ing or shelf s#a$eSto$ing or shelf s#a$e

5ri$e (reas5ri$e (reas

;oo#erative advertising;oo#erative advertising

alloan$esalloan$es

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Barriers to Entry #$ont%d&Barriers to Entry #$ont%d&

3;ost 'isadvantages;ost 'isadvantages

nde#endent of S$alende#endent of S$ale 5ro#rietary #rodu$t5ro#rietary #rodu$t

te$hnologyte$hnology

:avora(le a$$ess to ra:avora(le a$$ess to ra

materialsmaterials 'esira(le lo$ations'esira(le lo$ations

3 6overnment #oli$y6overnment #oli$y @i$ensing and #ermit@i$ensing and #ermit

reuirementsreuirements

'eregulation of industries'eregulation of industries

3!"#e$ted retaliation!"#e$ted retaliation Bes#onses (y e"istingBes#onses (y e"isting

$om#etitors may de#end$om#etitors may de#end

on a firm&s #resent stae inon a firm&s #resent stae in

the industry 1availa(lethe industry 1availa(le

(usiness o#tions(usiness o#tions

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Bargaining *o)er o! SuliersBargaining *o)er o! Suliers

3 Su##lier #oer in$reases hen4Su##lier #oer in$reases hen4Su##liers are large and fe in num(er.Su##liers are large and fe in num(er.

Suita(le su(stitute #rodu$ts are not availa(le.Suita(le su(stitute #rodu$ts are not availa(le.

ndividual (uyers are not large $ustomers of su##liersndividual (uyers are not large $ustomers of su##liersand there are many of them.and there are many of them.

Su##liers& goods are $riti$al to the (uyers&Su##liers& goods are $riti$al to the (uyers&

maret#la$e su$$ess.maret#la$e su$$ess.

Su##liers& #rodu$ts $reate high sit$hing $osts.Su##liers& #rodu$ts $reate high sit$hing $osts.

Su##liers #ose a threat to integrate forard intoSu##liers #ose a threat to integrate forard into

(uyers& industry.(uyers& industry.

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Bargaining *o)er o! BuyersBargaining *o)er o! Buyers

3 ?uyer #oer in$reases hen4?uyer #oer in$reases hen4?uyers are large and fe in num(er.?uyers are large and fe in num(er.

?uyers #ur$hase a large #ortion of an industry&s total?uyers #ur$hase a large #ortion of an industry&s total

out#ut.out#ut.

?uyers& #ur$hases are a signifi$ant #ortion of a?uyers& #ur$hases are a signifi$ant #ortion of a

su##lier&s annual revenues.su##lier&s annual revenues.

?uyers& sit$hing $osts are lo.?uyers& sit$hing $osts are lo.

?uyers $an #ose threat to integrate (a$ard into the?uyers $an #ose threat to integrate (a$ard into the

sellers& industry.sellers& industry.

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 Threat o! Su+stitute *rodu$ts Threat o! Su+stitute *rodu$ts

3 The threat of su(stitute #rodu$ts in$reasesThe threat of su(stitute #rodu$ts in$reaseshen4hen4

?uyers fa$e fe sit$hing $osts.?uyers fa$e fe sit$hing $osts.

The su(stitute #rodu$t&s #ri$e is loer.The su(stitute #rodu$t&s #ri$e is loer.

Su(stitute #rodu$t&s uality and #erforman$e areSu(stitute #rodu$t&s uality and #erforman$e are

eual to or greater than the e"isting #rodu$t.eual to or greater than the e"isting #rodu$t.

3 'ifferentiated industry #rodu$ts that are valued'ifferentiated industry #rodu$ts that are valued

(y $ustomers redu$e this threat.(y $ustomers redu$e this threat.

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Intensity o! Rivalry Among CometitorsIntensity o! Rivalry Among Cometitors

3 ndustry rivalry in$reases hen4ndustry rivalry in$reases hen4 There are numerous or eually (alan$ed $om#etitors.There are numerous or eually (alan$ed $om#etitors.

ndustry groth slos or de$lines.ndustry groth slos or de$lines.

There are high fi"ed $osts or high storage $osts.There are high fi"ed $osts or high storage $osts.

There is a la$ of differentiation o##ortunities or loThere is a la$ of differentiation o##ortunities or lo

sit$hing $osts.sit$hing $osts.

When the strategi$ staes are high.When the strategi$ staes are high.

When high e"it (arriers #revent $om#etitors fromWhen high e"it (arriers #revent $om#etitors from

leaving the industry.leaving the industry.

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Lo) entry +arriers

Interreting Industry AnalysesInterreting Industry Analyses

Unattra$tiveUnattra$tiveIndustryIndustry

Suliers and+uyers have strongositions

Strong threats!rom su+stituterodu$ts

Intense rivalryamong$ometitors

Low profit potential 

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Interreting Industry Analyses #$ont%d&Interreting Industry Analyses #$ont%d&

Attra$tiveAttra$tiveIndustryIndustry

,igh entry+arriers

Suliers and+uyers have )ea-

ositions

Fe) threats !romsu+stitute

rodu$ts'oderate rivalryamong$ometitors

High profit potential 

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Strategi$ GrousStrategi$ Grous

3 Strategi$ 6rou# 'efinedStrategi$ 6rou# 'efined A set of firms em#hasi%ing similar strategi$ A set of firms em#hasi%ing similar strategi$

dimensions and using similar strategiesdimensions and using similar strategies

3 nternal $om#etition (eteen strategi$ grou# firmsnternal $om#etition (eteen strategi$ grou# firms

is greater than (eteen firms outside that strategi$is greater than (eteen firms outside that strategi$grou#.grou#.

3 There is more heterogeneity in the #erforman$e ofThere is more heterogeneity in the #erforman$e of

firms ithin strategi$ grou#s.firms ithin strategi$ grou#s.

 – Similar maret #ositionsSimilar maret #ositions – Similar #rodu$tsSimilar #rodu$ts

 – Similar strategi$ a$tionsSimilar strategi$ a$tions

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Strategi$ GrousStrategi$ Grous

3 Strategi$ 'imensionsStrategi$ 'imensions!"tent of te$hnologi$al leadershi#!"tent of te$hnologi$al leadershi#

5rodu$t uality5rodu$t uality

5ri$ing 5oli$ies5ri$ing 5oli$ies'istri(ution $hannels'istri(ution $hannels

;ustomer servi$e;ustomer servi$e

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Cometitor AnalysisCometitor Analysis

3 ;om#etitor ntelligen$e;om#etitor ntelligen$e The ethi$al gathering of needed information and dataThe ethi$al gathering of needed information and data

that #rovides insight into4that #rovides insight into4

3  A $om#etitor&s dire$tion 1 A $om#etitor&s dire$tion 1future objectivesfuture objectives ) ) 

3  A $om#etitor&s $a#a(ilities and intentions 1 A $om#etitor&s $a#a(ilities and intentions 1currentcurrent

strategy strategy  ) )

3  A $om#etitor&s (eliefs a(out the industry 1 A $om#etitor&s (eliefs a(out the industry 1itsits 

assumptionsassumptions

3  A $om#etitor&s A $om#etitor&s capabilitiescapabilities

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FIGUREFIGURE 2.2 2.2  

CometitorCometitor

AnalysisAnalysis

ComonentsComonents

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Cometitor Analysis #$ont%d&Cometitor Analysis #$ont%d&

3 Do do our goalsDo do our goals

$om#are ith our$om#are ith our

$om#etitors& goalsE$om#etitors& goalsE

3 Where ill the em#hasisWhere ill the em#hasis

(e #la$ed in the futureE(e #la$ed in the futureE3 What is the attitudeWhat is the attitude

toard risEtoard risE

&tre 'b(ectives&tre 'b(ectives

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Cometitor Analysis #$ont%d&Cometitor Analysis #$ont%d&

3 Do are e $urrentlyDo are e $urrently

$om#etingE$om#etingE

3'oes this strategy'oes this strategy

su##ort $hanges in thesu##ort $hanges in the

$om#etitive stru$tureE$om#etitive stru$tureE

&tre 'b(ectives&tre 'b(ectives

Crrent $trate%yCrrent $trate%y

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Cometitor Analysis #$ont%d&Cometitor Analysis #$ont%d&

3 'o e assume the'o e assume the

future ill (e volatileEfuture ill (e volatileE3  Are e o#erating under Are e o#erating under

a status uoEa status uoE

3 What assum#tions doWhat assum#tions do

our $om#etitors holdour $om#etitors holda(out the industry anda(out the industry and

themselvesEthemselvesE

&tre 'b(ectives&tre 'b(ectives

Crrent $trate%yCrrent $trate%y

Assm)tionsAssm)tions

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Cometitor Analysis #$ont%d&Cometitor Analysis #$ont%d&

3 What are our strengthsWhat are our strengths

and eanessesEand eanessesE

3 Do do e rateDo do e rate

$om#ared to our$om#ared to our

$om#etitorsE$om#etitorsE

&tre 'b(ectives&tre 'b(ectives

Crrent $trate%yCrrent $trate%y

Assm)tionsAssm)tions

Ca)abilitiesCa)abilities

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Cometitor Analysis #$ont%d&Cometitor Analysis #$ont%d&

3 What ill ourWhat ill our

$om#etitors do in the$om#etitors do in thefutureEfutureE

3 Where do e hold anWhere do e hold an

advantage over ouradvantage over our

$om#etitorsE$om#etitorsE

3 Do ill this $hangeDo ill this $hange

our relationshi# ithour relationshi# ith

our $om#etitorsEour $om#etitorsE

Res)onseRes)onse&tre 'b(ectives&tre 'b(ectives

Crrent $trate%yCrrent $trate%y

Assm)tionsAssm)tions

Ca)abilitiesCa)abilities

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ComlementorsComlementors

3;om#lementors;om#lementors The netor of $om#anies that sell $om#lementaryThe netor of $om#anies that sell $om#lementary

#rodu$ts or servi$es or are $om#ati(le ith the fo$al#rodu$ts or servi$es or are $om#ati(le ith the fo$al

firm&s on #rodu$t or servi$e.firm&s on #rodu$t or servi$e.

3 f a $om#lementor&s #rodu$t or servi$e adds valuef a $om#lementor&s #rodu$t or servi$e adds valueto the sale of the fo$al firm&s #rodu$t or servi$e< itto the sale of the fo$al firm&s #rodu$t or servi$e< it

is liely to $reate value for the fo$al firm.is liely to $reate value for the fo$al firm.

3 Doever< if a $om#lementor&s #rodu$t or servi$e isDoever< if a $om#lementor&s #rodu$t or servi$e is

in a maret into hi$h the fo$al firm intends toin a maret into hi$h the fo$al firm intends toe"#and< the $om#lementor $an re#resent ae"#and< the $om#lementor $an re#resent a

formida(le $om#etitor.formida(le $om#etitor.

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Ethi$al ConsiderationsEthi$al Considerations

35ra$ti$es $onsidered (oth legal and ethi$al45ra$ti$es $onsidered (oth legal and ethi$al4>(taining #u(li$ly availa(le information>(taining #u(li$ly availa(le information

 Attending trade fairs and shos to o(tain $om#etitors& Attending trade fairs and shos to o(tain $om#etitors&

(ro$hures< vie their e"hi(its< and listen to(ro$hures< vie their e"hi(its< and listen to

dis$ussions a(out their #rodu$tsdis$ussions a(out their #rodu$ts

3 5ra$ti$es $onsidered (oth unethi$al and illegal45ra$ti$es $onsidered (oth unethi$al and illegal4

?la$mail?la$mail

Tres#assingTres#assing!avesdro##ing!avesdro##ing

Stealing draings< sam#les< or do$umentsStealing draings< sam#les< or do$uments