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About the Hospital AJ Hospital & Research Centre is a hub of medical education with seven medical colleges and is a leading advanced tertiary care centre in Mangaluru city. It is a 400 bedded hospital. Vision for future Continuously maintaining, improving and developing the quality of health care services in order to meet the patient satisfaction and train Healthcare workers in better standards of health care delivery. Specialties General and Super-Specialties Unique Differentiator Organ Transplant Centre Focus of Center: To excel in Healthcare services with good balance of cost and quality. Achievements of Center in Quality Control : Hospital has been recognized for Clinical Excellence, Patient satisfaction, Technological innovations, Medical advancements and Community involvement and also for its quality outcomes regionally and nationally. International Patient Safety Congress Award by Apollo Hospital in the year 2015 & 2016. AHPI – Excellence in Healthcare Award in the year 2016 and 2017. RBNQ (Ramakrishna Bajaj National Quality) Performance Excellence Award – 2017 CAHOCON 2018 – A study on defining and classifying the quality indicator for quality improvements in the tertiary care hospital. NABH Accreditation, Blood Bank Accreditation, Certification in Nursing Excellence & Emergency Department Organization should have processes and standards to be followed which need to be improved on a periodic basis to provide quality service to our customers and improve work culture. This has placed us in pivotal position to facilitate transfer of knowledge and skills across the professional spectrumHappy to be a part of CAHO. As a commitment in field of Healthcare which is undergoing a transformation, we need to improve Quality and Safety in our hospitals building support systems for quality improvement and providing resources for high quality care balancing access and cost from our patients. Activities conducted in past year for CQP: • Basic course in hospital disaster management on 10th March 2018. • Certify Professionals for Quality Implementation in Laboratories (ISO 15189: 2012 – The Next Level) on 18th and 19th May, 2018. • Basic CPHIC Training Program on 14th July, 2018. Planned Activities for CQP Conduct programs through CAHO. • Training of Healthcare staff / students / quality manager in our Institution (6months Programme) • Consultation for Implementation of NABH standards. Organize workshop & conferences. A.J. Hospital & Research Centre Address A J Hospital & Research Centre, Kuntikana – Mangaluru. PIN: 575004. Centre for Quality Promotion - Mangaluru Dr.A.J.Shetty Chairman Laxmi Memorial Education Trust Mrs.Nirmala Kumari Quality Manager Dr. Prashanth Marla Medical Director Dr. Amitha Marla Director Medical Admin

A.J.Hospital & Research Centre · • RBNQ (Ramakrishna Bajaj National Quality) Performance Excellence Award – 2017 • CAHOCON 2018 – A study on defining and classifying the

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Page 1: A.J.Hospital & Research Centre · • RBNQ (Ramakrishna Bajaj National Quality) Performance Excellence Award – 2017 • CAHOCON 2018 – A study on defining and classifying the

About the Hospital

AJ Hospital & Research Centre is a hub of medical education with seven medical colleges and is a leading advanced tertiary care centre in Mangaluru city. It is a 400 bedded hospital.

Vision for future

Continuously maintaining, improving and developing the quality of health care services in order to meet the patient satisfaction and train Healthcare workers in better standards of health care delivery.

Specialties

General and Super-Specialties

Unique Differentiator

Organ Transplant Centre

Focus of Center:

To excel in Healthcare services with good balance of cost and quality.

Achievements of Center in Quality Control :

Hospital has been recognized for Clinical Excellence, Patient satisfaction, Technological innovations, Medical advancements and Community involvement and also for its quality outcomes regionally and nationally.

• Internat ional Pat ient Safety Congress Award by Apol lo Hospital in the year 2015 & 2016.

• AHPI – Excellence in Healthcare Award in the year 2016 and 2017.

• R B N Q ( Ra m a k r i s h n a B a j a j National Quality) Performance Excellence Award – 2017

• CAHOCON 2018 – A study on defining and classifying the quality indicator for quality improvements in the tertiary care hospital.

• NABH Accreditation, Blood Bank Accreditation, Certification in Nursing Excellence & Emergency Department

“Organization should have processes and standards to be followed which need to be improved on a periodic basis to provide quality service to our customers and improve work culture. This has placed us in pivotal position to facilitate transfer of knowledge and ski l l s across the profess ional spectrum”

“Happy to be a part of CAHO. As a

commitment in field of Healthcare

which is undergoing a transformation,

we need to improve Quality and Safety

in our hospitals building support

systems for quality improvement and

providing resources for high quality

care balancing access and cost from

our patients. ”

Activities conducted in past year for CQP:• Basic course in hospital disaster

management on 10th March 2018.• Certify Professionals for Quality

Implementation in Laboratories (ISO 15189: 2012 – The Next Level) on 18th and 19th May, 2018.

• Basic CPHIC Training Program on 14th July, 2018.

Planned Activities for CQP• Conduct programs through CAHO. • Training of Healthcare staff /

students / quality manager in our Institution (6months Programme)

• Consultation for Implementation of NABH standards.

• Organize workshop & conferences.

A.J. Hospital & Research Centre

Address

A J Hospital & Research Centre,

Kuntikana –

Mangaluru.

PIN: 575004.

Centre for Quality Promotion - Mangaluru

Dr.A.J.ShettyChairman

Laxmi Memorial Education Trust

Mrs.Nirmala Kumari Quality Manager

Dr. Prashanth Marla Medical Director

Dr. Amitha MarlaDirector

Medical Admin