Akii Final(2)

8/7/2019 Akii Final(2)

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GLA GROUP OF INSTITUTE

GLA IBM MATHURA

SUMMER TRAINNING REPORT

ON

THE STUDY ON WELFARE FACILITIES PROVIDED

TO THE EMPLOYEES OF I.T.I

IN RAEBARELI

FOR THE PARTIAL FULFILLMENT OF

MASTER OF HUMAN BUSSINESS MANAGEMENT

Supervised & Guided by SUMMITED BY

Mr.A.K.SRIVASTAVA AKANKSHA SRIVASTAV AChief Manager (H.R.) ROLL NO.0925170006


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A PROJECT REPORT

ON

WELFARE FACILITIES


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PREFACE

As an essentials and obligatory part of course, I undergone 6 weeks summer training program ofMaster of Business Administer degree I.T.I ltd.

The social and economic aspect of life of a worker has a direct influence on the course and

economic development of the nation. There is every need to take extra care of the worker to

provide statutory both non-statutory facilities to him.

There is fundamental truth in the clich that employees are the real assets of an

organization In every organization human resource are pivotal variable without which the

inanimate assets are worthless, like cash put into a saving account, human resources can

appreciate in value .Therefore human resources need to be understand in their proper perspective

and utilized effectively to achieve the goals of an organization.

Another argument in a favor of employees welfare is that the facilities help

motivate & retain employees. This training has helped me to get a practical knowledge as an important suffix

to the theoretical knowledge into the business environment.


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ACKNOWLEGMENT

I would like to acknowledge with deep gratitude for my parents, my teachers and for my

guidance help and assistance that I received during my training period, my project work and after

it in preparing of my project.

At the outset my sincere thanks to Mr.Vinay Kumar (DGM-HR) and Mr.Sudhir

Srivastava (DGM-EDC) who conducted the training programme.

I express my sincere thanks to all the respondents I met during my project

work, my team member Mr.Veresh Srivastava(ER-Head) & Mr.R.C.Srivastava who gave me

continuous company, enthusiastic involvement, without which this study could not have been

conducted & completed.

I also thank Mr.Ashutosh Pandey who provide me tremendous help and giving kind

permission to pursue project work on the topic:

Welfare Facility at I.T.I ltd. Raebareli

I also elicit my deep thanks and regards to various other officers and staff members of HR

department for providing me relevant information insight into the subject matter of the project,

encouragement to carry on and complete my project.

I m also thankful to all these people for the time they have spent, despite their busy schedule.

Initially my kind acknowledge to Dr.Rekha Singal, Director GLA IBM, Mathura and

Mr.Kushagra Kulshreshtha Asst. Professor (mentor) for giving this opportunity to improve

my practical knowledge.

And last I would like to thanks my seniors and my friends ,without their support ,love and

guidance I could have undergone this project.

(AkankshaSrivastava)

(ii)


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DECLARATION

I, Akanksha Srivastava hereby declare that I have carried out my project in

title,

WELFARE FACILITIES AT ITI LTD.RAEBARELI.

I further declare that this project is my original work and no part of this work has been published

or submitted to anybody or university for award of degree/diploma.

AKANKSHA SRIVASTAVA

Date: / /2010

Place:


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TABLE OF CONTENT

Preface.i

Acknowledgement..ii

Student Declaration.iii

Executive summary..iv

INTRODUCTION

Introduction..

Need and relevance

Literature review

Operational definition

1. INTRODUCTION TO ORGANIZATION 1.1-1.3

Profile of company..

History of organization

Description of ITI unit

Board of directors.

Mission, vision & objectives .

Products, customers..ISO certification

Management committee.

Welfare facilities..

3.METHODOLOGY

Research method.

Research design..

Data collection & sources

Sampling method..

Tools used (questionnaire).

4. DATA ANALYSIS & RESULT/FINDINGS

5. CONCLUSION & RECOMMENDATIONS

Major findings..


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Recommendations

Limitations.

Conclusions

6. REFERENCES

7. BIBLIOGRAPHY

8. APPENDIX


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LIST OF TABLES

Management structure.

Accommodation

1. Type of quarters.2. Quarters allotment.

3. Rent-Rates.

Transport-shifts of the schedule.

Education-fee structure.

Loan and Allowance-City Compensatory.

Leave-sanction of leave.

Interpretation and Analysis

1. Canteen.

2. Residential facility.

3. Medical facility.

4. Transport.

5. Educational facility.

6. LTC.

7. Leave.

8. Family.

9. Overall satisfaction of HRD


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LIST OF FIGURES

Figures related to the vision of ITI.(BTS,SMP,NSU)

Telecom Network.

Organization structure


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EXECUTIVE SUMMERY

Welfare means faring or doing well. It is a comprehensive term, and refers to the physical,

mental, moral and emotional well-being of an individual. Further, the term welfare is a relative

concept, relative in time and space. It therefore, varies from time to time, region to region and

from country to country

Indian telephone industry is one of the premier companies in the country providing welfare

facility in addition to a good salary. ITI is spending lot of money on the employee welfare. The

expenses spent by the organization are less in return to the benefits which it receives from the

employees hard work. Welfare facility provided by organization is unique for all the employees.

The only difference is that the top level officers receive some additional facility along with

routine one.

With the help of the project on attempt is made to study the welfare measure provided to

employees. What is the procedure, time required for sanctioning welfare facility and such other

basis policies of the organization.

The study is based on the information collected from respondent through questionnaire. The data

analyzed is presented in the form of charts and on the basis of that conclusion are made. In the

last, the required suggestions are given.

After analyzing the data it is found that the employees are satisfied with the welfare facilities

provided to them by the company


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Chapter-1

Introduction


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INTRODUCTION

EMPLOYEE

A person who works for another in return for financial or other compensation.

Person who works for compensation, whether direct or indirect, for another in return for

stipulated services. An employer may work on an hourly, daily, or annual wage basis. The

Employer has the right to control the work to be performed as well as the timing and means of

accomplishing the work.

WELFARE

Health, happiness, and good fortune; well-being.

WELFARE WORK

Financial or other aid provided, especially by the government, to people in need.

Corporate Welfare

Receiving regular assistance the government or private agencies because of need. Any of variety

of government programs that provide assistance to those in need .Programs includes pensions,

disability and unemployment insurance, family allowances, survivor benefits and national health

insurance. Many countries pay a family allowance to reduce the poverty of large families.

Welfare program are designed to take care of well being of the employees they do not generally


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result in any monetary benefit to employees. Government and Non government agencies n trade

unions, contribute towards employee welfare.

Labors welfare also referred to as betterment work for employee taking care by employer, trade

unions, and government and Nongovernmental agencies.

Labors welfare has two aspects negative and positive. On the negative side labors welfare

concerned with on personal\family and social life the worker .On the positive side it deals with

provision of opportunities for the worker and his /her family for good life.

MERITS OF WELFARE MEASURES

1] Employees welfare is that facilities help motive .

2] Welfare may help minimize social evils such as gambling drug addiction and so on.

3] Welfare improve the good image of company

4] Welfare may add feeling of satisfaction.

5] Welfare provides an opportunity for hardwiring and ambitious worker more earn

6] Welfare recruits best employee.

7] Welfare helps to improve discipline.

8] Welfare improves motivation of employees.


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TYPES OF WELFARE ACTIVITIES:

Welfare measures into two broad groups,

1] Welfare measures inside the work place

2] Welfare measures outside the work place

1. WELFARE MEASURES INSIDE THE WORK PLACE

I. Condition of work environment

A. Neibourhood safety, cleanliness.

B. Work shop [room] sanitation, cleanliness temperature

humidity, lighting, elimination of dust, smoke.

C. Control of effluents.

D. convenience and comfort during work like sitting

Arrangement

E. Workman safety measures that is maintenance of machine

and tools.

F. Distribution of works hours provision for rest hours, meal

Times and breaks.

G. supply of necessary beverages and pills and tablets, milk,

Soda, salt tablets.

II. Convenience

A. Laboratories, wash basins, bath room and waste disposal.

B. Provision of drinking water, water coolers.


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C. Canteen services, full means and mobile canteen.

D. Management of workers clock room, rest room and reading room.

III. Work Health Services

Factory health center, dispensary, ambulance, medical examination for workers and family

planning services

IV. Women and Child Welfare

Maternity aid, crches and child care, women general education, separate services for

workers that is lunch room rest room, family planning services.

Economics Services

Co- operatives loans financial grants and saving schemes, budget knowledge, unemployment

insurance, health insurance and bonus schemes and transport services, provident fund.

IV. Labors- Management participation

a) Working for various committees that is safety committee, works committee, canteen

committee.

b) Workmens arbitration council.

c) Research bureau

V. Workers Education

Reading room, library, visual education, adult education, Social education, daily news

review, factory news bulletin.


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WELFARE MEASURES OUTSIDE THE WORK

PLACE

1) Housing, bachelors quarters, family residence.

2) Water, sanitation, waste disposal.

3) Roads, lighting, parks, play grounds.

4) Schools, nursery, primary, secondary and high school.

5) Markets, consumers and credit societies.

6) Banks.

7) Transport.

8) Communications. Telegraph and telephone.

9) Health and medical services

10)Recreation; games club, cultural programmers, library, swimming pool.

11)Watch and ward security.

12)Committee of representatives.

WELFARE FACILITIES BY THE GOVERNMENT

With a view to making it mandatory for employees, to provide certain welfare

facilities for their employees, the Government of India has enacted several laws from

time to time. These laws are the Factories Act, 1948; the Mines Act, 1952; the

Plantation Labors Act 1951; the Bidi and Cigar Workers (Conditions of Employment)

Act 1966; and the Contract Labors (Regulation and Abolition) Act 1970.The welfare

activities covered by these funds include housing, educational and recreational

facilities for employees and their department.


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WELFARE ACTIVITIES BY THE TRADE UNIONS:

Labors unions have contributed their share for the betterment of the employees.

Mention may be made here of Textile Labor Association of Amendable and the

Railway mens Union and Mazdoor Sabha of Kanpur, which have rendered

invaluable services in the labors welfare. The Welfare activities of the Textile labors

Association, Ahmedabad, are worth nothing. The Association runs:

I. Twenty-five cultural and social centers.

II. Schools for workers children, reading rooms, libraries

III. Dispensaries and maternity homes.

IV. A co-operative bank, with which a number of housing societies, consumers`

societies and credit societies are affiliated.

V. Office offering legal help to members.

VI. A bi-weekly, the Mazdoor Sandesh.


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NEED AND RELEVANCE

The HR functioning is changing with time and this change, the relationship between welfare

function and other management activity is also changing. The welfare activities are now equally important with that of other HR functions.

Gone those days, when welfare was considered to be futile, waste of resource and money.

Nowadays is an instrument because all the departments depend on welfare and

satisfaction of the employees for survival.

If welfare is not considered as priority or not seen as a vital part of the organization, then

it is difficult to accept that such company has efficiently carried out HRM.

This study was chosen as it is of recurrent improvement and need fresh analysis. The term

WELFARE refers to the physical, mental, moral and emotional need of an employee with

various amenities and facilities, which helps to motivate and retain them. But the question that

comes in ones mind is that: -

Are the employees really satisfied?

Or middlemen enjoy the resources kept aside for Welfare?

To answer these above questions, a study on project topic:-

Determination of satisfaction level of employees regarding WELFARE Measures at ITI,

Raebareli, has been conducted.


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OBJECTIVES OF THE STUDY

1. To identify and study the welfare measures being undertaken at ITI, Raebareli, for its

employees.

2. To analyze the employees satisfaction level regarding the welfare measures being undertaken

by the corporation.

3. To suggest improvement in ITI, Raebareli.


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LITERATURE REVIEW

In the year

In the year 2008 the welfare of employees has been talked by Mr . Inthat observations have been made like which provides evidence of the association

between health risks and the workplace economic measures of time away from work, reduceproductivity at work, health care costs and pharmaceutical costs. A growing body of

literature also confirms that health risks are associated with the productivity measures of timeaway work, workers' compensation, absenteeism and presenteeism.

This review is taken from the journal which was published in International Journal of

Workplace Health Management of Vol.1 2008 under the topic The total value of health ofwhich Author(s): Dee W. Edington, Alyssa B. Schultz edition which showed that changes

in risks are associated with changes in health care costs, time-away-from-work andpresenteeism.

A review on Qualitative study of facilities and their environment performancewhich gave that improving indoor environmental conditions and, thus, health standards will

have a direct impact on the performance of the employees and, thus, organizations and on thewealth of the community.

The research was undertaken on 362 employees in 25 diverse hospitals which resulted inbuilding comfort level assessments play a critical role in influencing the health complaints and

building general sufficiency level judgments of the employees.The indoor air quality, lighting, ergonomics, acoustics and health complaints scales are widely

used to determine building performance levels.The source of this review is Management of Environment Quality an International

journal of volume 15 Issue ,edition 2004.The judgments differ from each other for the hospital groups classified according to the

ownership criteria.

The another research says on MAKING WORK PAY FOR WELFARERECIPIENTS by David H.Greenberg, Charles Michaloulos, Philip K.Robins and

Robert Woodthat five new welfare reform programs being tested in six areas of

the United States and Canada. These programs all use financial incentives to encourageself sufficiency among welfare recipients. Some programs also provide employment andtraining services.


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Paper

o Marcus Berliant & Shin-kun Peng & Ping Wang, 2000. "Welfare Analysis of the

Number and Locations of Local Public Facilities," Working Papers 0035,

Department of Economics, Vanderbilt University.o Marcus Berliant & Shin-Kun Peng & Ping Wang, 2004. "Welfare Analysis of

the Number and Locations of Local Public Facilities," Public Economics0407015, EconWPA, revised 20 Jul 2005.

The large gaps existing between the rich and the poor and the unorganized workers andthe organized workers have led in several countries to attempts at providing social and

economic security to the poor and to the unorganized sectors. In Kerala, the introduction ofmodern techniques of production and the growth of capitalist production relations had important

implications for the traditional crafts as well as craftsman in Kerala.This was given under topic of research Social welfare and security with special reference

to construction workers by C.P.JOHN from discussion paper 65.


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OPERATIONAL DEFINATION

EMPLOYEE WELFARE

Acc. to Factories Act 1948, in chapter v from section 42 to 49, following welfare facilities are

provided to employees. They are:-

Canteen, shelter & rest room, washing facilities, ambulance, first aid, leaves, crches, etc.

After employees have been hired, trained or remunerated, they need to be retained & maintained

to serve the organization better.

Welfare facilities are designed to take care of the well being of the employees.

MEANING AND DEFINITION:

The Labor Welfare means anything done for comfort & improvement (intellectual or social) of

the employees over & above the wages paid which is not a necessity of industry.

Acc. To Oxford Dictionary:-

Employee Welfare/ Labor Welfare mean the efforts to make a life worth living for a

workman.

Thus Labour Welfare is a term, which must necessarily be elastic, bearing a somewhat different

interpretation in one country from industrialization & education level of worker.

Apart from pay and perks, ITI extends many welfare facilities to its employees and these include

canteen, township, education, transport, medical, crches, scholarships to the meritorious

children of SC/ST employees, promotion of sports and culture. The company has established full

fledged hospitals in some plants for free treatment of employees and their dependent family


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Chapter-2

INTRODUCTION

TO

ORGANIZATION


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PROFILE OF THE COMPANY

ITI joined the league of world class vendors of Global System for Mobile (GSM) technology

with the inauguration of mobile equipment manufacturing facilities at its Mankapur and RaeBareli Plants in 2005-06. This ushered in a new era of indigenous mobile equipment production

in the country. These two facilities supply more than nine million lines per annum to both

domestic as well as export markets.

The company is consolidating its diversification into Information and Communication

Technology (ICT) to hone its competitive edge in the convergence market by deploying its rich

telecom expertise and vast infrastructure. Network Management Systems, Encryption and

Networking Solutions for Internet Connectivity are some of the major initiatives taken by the

company.

Secure communications is the company's forte with a proven record of engineering strategic

communication networks for India's Defense forces. Extensive in-house R&D work is devoted

towards specialized areas of Encryption, NMS, IT and Access products to provide complete

customized solutions to various customers.


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HISTORY

The ITI ltd .established in 1948 as a Departmental undertaking was converted into joint stock

company in 1950. Set up after independence in 1948, as the 1st Public sector unit, it was

primarily to manufacture and supply telecommunication equipments to the Indian Posts and

telegraphs department The regular production from the factory at Bangalore commenced in the

year 1950-1951.

Today ITI has grown from its first unit a Bangalore to include at Srinagar, Naini,

Raebareli, Mankapur, and Palakkad. electronics city unit .I&M unit network system unit

employing 29730 workforce as on 01.03.1993 and contributing a turnover of Rs. 1483.95

crores(1992-1993) to the national economy.

In addition to these manufacturing units, the company has installation &

maintenance facilities for telecommunication equipment throughout the country.

The company also has a network to sales & services offices comprising regional

offices located at Bangalore, Bombay, Calcutta, Delhi, Lucknow & Chennai. A number of sub-

offices are also working under every region to represent the company in every significant town.

TELECOM NETWORK


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INTRODUCTION OF ITI UNIT

RAEBARELI

Indian telephone industries limited is the first national public sector undertaking established in

1948.It has 12 divisions at six different locations spread over the entire country. The Raebareli

factory was set up in an industrially backward area and has been instrumentally in the rapid

development and growth of the region, the total site area of the unit is 122.60hectares.

The foundation stone of strowger division at Raebareli was laid by late prime minister of India,

Smt.Indira Gandhi in October, 1973.

It is engaged in the manufacture of electro mechanical exchange equipments of Strowger type .T

division has the capacity of 50000 lines per annum with a projected turnover of over Rs.250crores ,the strowger division has supplied equipment equivalent to 3,28,100 lines valued at

Rs.127 crores.

The unit is making a concerted effort towards import substitution .Raw material

components which were earlier being procured from foreign sources have been identified and

systematic action is being taken to locate/develop indigenous

Sources in order to save valuable foreign exchange requirement for Strowger equipment and

gradual reduction for crossbar equipment.


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ORGANIZATIONAL STRUCTURE

MISSION


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To be the leader in the domestic market and an important global player in voice, data and image

communication by providing total solutions to customers.

To build on core competencies to enter into new business areas.

VISION

To make ITI a dynamic, highly competitive and value based learning organization with skilled

and motivated human resources to face present and future challenges in the fast changing

telecom scenario.y To perceive by their customer as the leading business partner for providing total network.

y To offer innovation solution using leading technologies.

y To pursue new opportunities arising from the convergence of information communication

and entertainment business.

y Organization will leverage its telecom domain knowledge to build telecom software

business in India catering to global requirement.

y To transfer ITI into a creative livewire entrepreneurial enterprise with a quest for growth

and shared values.

\

OBJECTIVES


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y Generate demand for telecom products.

y To become a strong service provider with major business thrust in telecom network

operations and value added services.

y Achieve global quality standards in all the products in shortest time.

y Introduce effective production planning and control system for achieving delivery

schedule, stream lining production over the year and better inventory control

y In HRD activities

Facilitate realization of and efficient organization.

Create Business bias and strategic thinking

Improve quality of work-life in the organization

Improve organization learning

Promote creativity and innovativeness

Create financial edge to finance the purchases by the customers

Optimize resources


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Product manufacture in Rae Bareli Unit

Base Trans-Receiver Station

(BTS) BTS A-9100, is radio

frequency mobile communication

product based on GSM

technology. It is a set of

equipments that facilitates

wireless communication between

user equipment (UE) and a

network. A BTS in general

consists of Trans-receiver module,

Antenna Network Combiner,

Controller (SUMA) & Alarm

Extension System (XIBM). It is a

self contained unit for transmitting

/ receiving signal for mobile

communication.

Types of BTS:

1. Indoor BTS

2. Outdoor BTS

3. Dual Band BTS

4. Twin TRX BTS

BTS SHELTER


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Shelter is a portable Sealed cabin

made up of sandwiched insulated

panels with polyurethane as filler

material between galvanized pre-

coated steel sheet.

Floor is made up of 19mm thick

marine plywood and is covered with

PVC antistatic flooring.

MS tube is reinforced inside floor

panel for higher floor load capacity.

Secondary slanting roof is provided

to protect primary roof from direct

sunlight and rainwater.

Door is fixed with heavy-duty

hinges. It is equipped with hydraulic

closer & three way locking

arrangement.

Shelter is installed on suitable base

frame of galvanized I-beam

supported on concrete pedestal.

ITI LIMITED Rae Bareli is

manufacturing Prefabricated Shelter

for housing of BTS & its accessories

used in Telecom Mobile Service.

SMPS -Switched Mode Power Supply


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FEATURES

Low cost & light weight

Controls up to three LVD

Hot plug-in rectifiers

Fan cooling

Temperature compensated

battery charging

Intelligent battery health

monitoring

Wide AC Input range

RS485 Compatible (RemoteMonitoring)


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CUSTOMERS OF ITI

j Bharat Sanchar Nigam Limited (BSNL)

j Mahanagar Telecommunication Nigam Limited (MTNL).

j Videsh Sanchar Nigam Limited (VSNL).

j Department of Telecommunication (DOT)

j Ascom India Pvt. Ltd. (AIPL).


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GLOBAL CUSTOMERS

Sri Lanka Bangladesh Yenan

Switzerland South Africa Malaysia

Uganda Ireland Vietnam

Comaros Gambia Algeria

Nepal Botswana Costa Rica

Zimbabwe Mozambique Rwanda

Nigeria Medagwcar


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ISO CERTIFICATION

The international organization for standardization (ISO) is the specialized international

agency for standardization, at present comprising the national standards bodies of 91 countries

including the India. ISO is made up of approximately 180 technical committee. Each technical

committee is responsible for one of many areas of specialization.

The object of ISO is to promote the development of standardization and

related world activities with a view of facilitating international exchange of goods and

services and to develop co-operation in the sphere of intellectual, scientific, technological and

economic activity. The result of ISO technical work is published as international standards.

The standards discussed here are result of this process.


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ITIS MANAGEMENT STRUCTURE

There are 7 unions and work under as:-

1st

union - SHARMIK SANGH

2

nd

union - MAJDUR SANGHAnd there are 14 committees.

1. TOWNSHIP ADVISORY COMMITTEE

2. INFOSET COMMITTEE

3.SPORTS CLUB

4. TRANSPORT ADVISORY COMMITTEE

5.HINDI ADVISORY COMMITTEE

6.COLONY KALYAN COMMITTEE

7.DEATH RELIEF SOCIETY

8.FAMILY WELFARE COMMITTEE

9.SAFETY COMMITTEE

10.HOSPITAL COMMITTEE

11. PROVIDENT FUND

12. LABOUR WELFARE FUND

13. CANTEEN ADVISORY COMMITTEE

14. GSM


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FUNCTIONS OF COMMITTEES

1.Township advisory

It is mainly concerned with the issues of unions and it deals with house allotment.

2.Info -set committee

It mainly concerned with three things:

a) Entertainment

b) TV dish

c) Sports

3 .Sports club

For a better performance of the employees there is a club were the employees can get relief

from there workload.

a) Outdoor activities.

b) Indoor activities.

4.Transport advisory committee

ITI provide transport facilities to the employees who work and to their children going to

school within 35km.

5.Hindi advisory committee

According to Indian rule, 14 -21sep.is celebrated as Hindi week every year. Debate, slogan,awards ceremony is held by ITI company and in this award ceremony students who received

more than 75%merits they are being awarded.

5.Colony welfare committee

Employees of ITI also get facility of cooking gas and token for fuel for there vehicle.

6.Death relief society

In case of any death of any employee an immediate amount of Rs.2000 is given for funeral

services.

An amount of Rs.55, 000 is given as Death Relief Fund.

7.Family welfare committee

A survey is done to update the no. of family members of the employees.


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8.Safety committee

This committee is formed by the company for there employees safety concerned.

Those workers who work on machines they are provided with ----

Leather gloves, and an insurance is also being under there security of about Rs.50000.

ITI also celebrate Safety Weekevery year and safety awards is also given to the employees.

9.Hospital advisory committee

First- aid center is opened, where the employees get free medication and no charge is taken

for the essential life saving drugs provided by the ITI free of cost.

In case of a patient is referred to other hospitals in the town or city.

All the payments and expenses of medicine and surgery is being beard by the company.


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WELFARE FACILITIES

1. RESIDENTIAL ACCOMODATION

Township is maintained in ITI. In general it is maintained in all Telecom industries.

Employees/Officers are allotted quarters on the basis of their grades for which house rent

recovery is made which is very nominal(5% of their basic pay), electricity & water supply is

also provided by corporation to its employees in township at reasonable rates.

I.T.I. Company constructed own accommodation near by the end allotted the accommodation to

the employees working in the company as per their entitlement.

TYPES OF QUARTERS:

a) A type b) B type

c) C type d) D type

e) E type f) SOH hostel (ss), (ds)

g) H hostel h) quarters to staff (central school, bank, RGIPT,NIPER, NIFT)

i) nurses hostel

QUARTERS ALLOTMENT:

The employee shall be entitled to the allotment of accommodation according to the classification

and type of quarter shown, depending mainly upon the priority date and pay groups.

There are 1492 residential quarters in different residential colonies of ITI and additional 264

quarters are under constructions.


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Category House type

a)Non-officers

b)officers (basic-Rs1487)

c)officers grade -3 onwards

d)officers( CM /manager)

Divisional head

A type

B-type

C-type

D-type

E-type

PROCEDURE:

y A notice is issued from 15nov-15dec for applying

for allotment .

y A application form is in prescribed format.

y Allotment is done on the seniority basis

y A type is given on 1st

come 1st

basis.

y Vacancy list is being issued every week.(deletion

and addition to the given list of house)

SOH-ds is given to the degree holder

SOH-ss are given to grade-2.

H-type is given to bachelors.

y It is the choice of the employees that within 3 days they can file for the allotment.

y Disputes of the allotment are dealed by township administration.


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RENTS RATES:

TYPE RATES

A

B

C

D

E

Director bungalow

SOH-(DS)

SOH-(SS)

H hostel

WH

122.27

189.48

283.28

437

452

690

157.49

101.82

138.32

67.80

NOTES:

y The employees also get quarters on medical grounds.

y For marriage purpose extra allotment is given for temporary basis as per

availability and only those who are resident of ITI.


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TIME DURATION OF ALLOTMENT OF THE RESIDENTIAL

ACCOMODATION

If the employee does not take his/her quarter until the specified date then it surrenders back to

the organization. The employee shall not be eligible for another allotment until the last person on

the waiting list on that date has been allotted a quarter. The next list is made in the same

hierarchy as per the required allotments.

OTHER CHARGES &COMPENSATIONS

All the charges are designed by the industry itself and passed in the annual report mentioned.

The employee pay electricity, water, telephone charges and other maintenance and services

charges as per mentioned by the organization. It may be fixed by the corporation from time to

time for various units of the corporation.

ACCOMODATION PERIOD IN CASE OF ANY EMPLOYEE

CASUALITY

In case of any death of an employee in the organization the family members are given a duration

of one month to shift in other residential areas.


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2.TRANSPORT FACILITIES

Transport facilities are provided in organizations to enhance the mobility and timely working

capability of the employees.

Transport facility is provided in the corporation to its employees to bring them at duty

places and drop them back. Time to time buses are provided for their children as well, for going

to school and drop them back to their. Buses are being provided to the employees for avoiding

their conveyance problems.

At present ITI is providing transport to the employees of the company as well as their schoolgoing children.

For this purpose besides the ITIs 3 buses we have engaged 23 buses contractual buses-------------

13-ROUTE buses- In order to avoid the conveyance problems of the employees, these buses

move all over the area and pickup the employees

9-SCHOOL buses- Time to time buses are provided for their children as well, for going to

school and drop them back to their.

1-MEDICAL bus -Medical buses and vans are provided to help the employees and their families

.

They are plying on 9 different routes covering an acre of 35 km.

Other than that there are 3 cars and 1jeep for the officers to their working purpose.

CONDITIONS FOR ELIGIBILITY:

1. Those employees are not getting transport allowance subsidy will be eligible for transport

facility.

2. The childrens of employees are issued a bus-pass for using the bus facility. These passes are

given as per the following conditions:-

(a)The employees below grade 1 and the workers family get free of cost passes.

(b)The officers grade family has to pay Rs.100 per annum.


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3. Medical buses are available for the employees referred to nearby medical centres. Medical

vans are provided for the emergency cases to be served .Toll-free no. is given to the employees

to call the ambulance.

SCHEDULE OF BUSES:-

y EMPLOYEES

1. A Shift------------From 6 a.m. to 9 a.m.

2. B Shift------------From 9a.m. to 5 p.m.

3. CShift--------------From 5p.m.to 10 p.m.

y CHILDRENS

Nearly 5 to 8 buses are present for school purposes.

3. CANTEEN

Two subsidized canteens cater to the daily requirement of the employees with regards to

providing tea/snacks/meals etc.

Efforts are being made to introduce steam cooking, improve hygienic and catering facilities and

at the same time to effect overall economy.


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4. MEDICAL FACILITIES

There is a well furnished dispensary to provide medical care to our employees and their

dependents.Furthermore, there are specialized doctors in various fields so that all medical facilities are made

available in our ITI complex.

And a facility of ambulance van is also there and extension to the hospital building for catering

to laboratory and emergency services is being also provided.

LIST OF HOSPITALS:

1. District hospital (Raebareli)

2. SGPGI (Lucknow)

3. Fatima (Lucknow)

4. Vivekanand poly clinic (Lucknow)

5. Noormanzil mental asylum (Lucknow)

6. Mayo (Lucknow)

7. Trauma center (lkn)

9. AIIMS (Delhi)

10. BHU (Varanasi)

5. CRECHE

Crche facility is available to the children of working female employees.

The crche is equipped with all facilities where the children are provided with nutritious food

and means of entertainment.

(1) In every factory wherein more then (30 women workers ) are ordinarily employed

there shall be provided & maintained a suitable room or rooms for the use of children

under the age of six years of such women.

(2) Such rooms shall be provided adequate lighted and ventilated shall be maintain in

clean and shall be under the change of women trained in the care of children.


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ITI RBL plant provide every big crches, with appropriate facility staff however the no. of

children is very less here due to high age of the employee. The no. of crches is 2 in ITI the

condition is so-so.

6.RECREATIONAL FACILITIES

With a view to make all round development of employees and their families cultural

programmes, games and sports ,films etc. are frequently held in the Club/Community centre. In

line with govt. of Indias directives and as envisaged by the Ministry of Human resources

development, we propose to organize inter industries tournaments as well as Rural sports meet

shortly.

Under the supervision of members of committee the sports club organizes various events and

competition in which the employees participate and for which they have to take membership

Rs.12(1 month)fee.

Sports club:

For a better performance of the employees there is a club were the employees can get relief

from their workload.

a) Outdoor activities-cricket, badminton, etc.

b) Indoor activities-chess, carom, ludo, computer games,etc.

Info -set committee

It mainly concerned with three things:

a) Entertainment

b) TV dish

c) Sports


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Clubs

y Community centre.

y Officers clubs.

yGuest House.

7.UNIFORMS

We have provided Teri cot uniforms to our employees to provide better working conditions.

KV SCHOOL students are provided school uniforms and sports uniforms.

The security guards are provided with 2-sets of uniforms


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8. EDUCATIONAL FACILITIES PROVIDED TO EMPLOYEES

CHILDREN

ITI has given a better facility to the children of employees, by giving KENDRIYA

VIDHALAYA and VIDHAYA MANDIR.

Primary education through the medium of national language (Hindi) and/or the regional

language should be made available to children of employees free of cost.

No fee is being charged from the children of employees belonging to SC / ST community.

No fees is charged from the children in the Nursery Class, the Nursery class is a part of the

primary school with the medium of National or regional language.

SCHOOLS UNDER ITI

ITI RAEBARELI is running two schools .These schools are Vidhaya Mandir School and

Kendriya Vidhyalaya. The recruitment of teachers over there is looking after by their company.

In the management of these schools there are members from the concerned committees.

All the expenses of these schools are bore by the company. They charge nominal fees from

employees and rest are paid by company.

FEES STRUCTURE:

CATEGORY

Class-1 -5..Rs.180

Class 6-10.Rs.250

Class 11-12..Rs.300


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9.LOANS and ALLOWANCES

y HOUSE RENT ALLOWANCE

y CITY COMPENSATORY ALLOWANCE etc.

y PROVIDEND FUND.

Among these some other allowances are given which are vehicle allowance, magazine

allowance and several other allowances and facilities are given to the employees of ITI

limited Raebareli.

Now we should know that how these allowances are calculated-

House Rent Allowance:

According to rules and regulations it is computed @10% of basic salary. For officers it is

10% of basic salary and for non-officers it is 10% of basic salary + service weightage.

City Compensatory Allowance:

Raebareli is an unclassified city thats why there is no provision regarding to city

compensatory allowance to the officers.

For non-officers this allowance is payable with another name that is special allowance.

A table received from payroll department of special allowance is as follows:

Below Pay Range Special Allowance (per month)

Below Rs 4000 Rs.25 (allowance)

Rs 4001-5250 Rs.35(allowance)

Rs 5251-6499 Rs.65 (allowance)

Rs 6500 and above Rs. 120(allowance)

An employee is also entitled to get incentives, which is based on productivity. Any employee

who is directly attached with production is entitled to get direct incentives.

An employee who is not directly attached with production is also entitled to get

indirect incentives. Indirect incentives are given to those employees who are non-operating

workers and officers. After receiving the balance sheet I come to know that only ITI limited


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Raebareli unit pays Rs 84 crores salary per annum. The 2/3 salary is paid by the bank and the

rest 1/3 is paid in cash to the employees.

PROVIDENT FUND

Employee welfare is under EMPLOYEE PROVIDENT FUND 1952, Act Employees P.F.

salary a certain % will contribute and company will also contribute an equal.

Statutory contribution:

12% of employees salary (Basic+ DA)

Same % is also contributed by company.

There are two type of provident fund:

Refundable fund

Non-Refundable fund.

Reason for loan:-

1. Land purchasing

2. Education.

3. Fee Deposition

4. House Construction

5. Purchase of any movable or immovable property.

10.LEAVE TRAVEL CONSESSION

There are 2 schemes under LTC facilities/rules .They are A and B.

SCHEME A

Definition of family: spouse ,children dependent on the employee, his sister who is not

married and his parents

Travel can be either twice to home or once to home town and once to any other place in India

if the employee has not declared his home town.


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Definition of family:spouse and dependent children

Travel is restricted to 1500km.each way either to home town or to any other place in India.

OPTIONS:

1. Employees mayopt either of the two scheme in a block of 4years .When once the option is

exercised, it will be final .

2. Each block of 4 years is divided into 2 blocks of 2 years each eg.2009-2012 will be 2009-

2010 &2011-2012.

If the employees does not go for or take leave then he would encash his leave for about

1500km distance .

It is applicable:

Officers-wife, 2 children

Non-officers-wife, children

3000km (both sides) distance, the encashment is applicable as 1st

class in any mode used.

ELIGIBILITY:

a) Travel by air-officers in grade -8 & above their families will be entitled to travel by air.

b) Travel by rail-

1.) Grade -8 & above AC 1st

class

2.) Grade -7 & below- AC 2nd tier /1st class

3.) Non-officers (whose basic is Rs 660 and more)

-1st

class/AC chair ca

4.) Other non-officers -2nd

class

c) Travel by sea- DELUX 1st CLASS

A-officers in grade 8 and above

B-officers in grade 4 to 7C-officers in grade 1 to 3

D- non-officers (Rs660 per month)

E-non-officers B 2nd

class


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11.LEAVES

For the welfare of employees they are given some leaves and for that they are also given

payment (privilege/earned leave).

ApplicabilityThese are applicable to all the employees (officers and non-officers).

TYPES:

Basically there are three types of leave provided to the employees .They are as

follows:

A. Casual leave(C.L)

Officers are entitle to -12 days

Non-officers are entitle to -15 days

Encashment

In the death case a compassionate view can be taken and adjustment can be made for

casual leave unavailed towards the period of absence not covered by a formal leave

application upto a maximum 1 year balance casual leave.

B. Privilege/earned leave

a) He will be entitled if a non-officers covers 9 month of service in the company.

b) Officers will have to spend 1 year services.

QUANTUM:

Non-officers get upto 20 days

Officers get 30 days of leave

ACCUMULATION OF PL

Non-officers -140 days

Officers-240 days

Encashment

1. Employees will be allowed to encash once in financial year 20 days privilege leave

standing to their credit for which compensation will be paid on the basis pay plus DA

drawn.

2. In respect of offices 50%of the privilege leave available could be encashed once in

a year.

3. Leave to the extent of 26 days will be debited to the concern officer.


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3. Hospitalization cum domiciliary leave

QUANTUM

120 days will full pay or 240 days with half pay with minimum period being 30 days

once during an

Employees career in ITI.

4. Sick Leave

a) Non-officers -5 full days and 10 half days

b) SL may be granted for less than a day and such leave will be reckoned in terms of

half day or 4hrs.The quantum being half day.

ACCUMATION

Non-officers -40 days

Segregation leave

If an employees or his family member is suffering from any infections disease he/she may take

segregation leave on half pay for a period of not exceeding 14 days in a year.

To obtain segregation leave an employee should produce medical certificate from the CMO

appointed by the medical authority. Cholera, smallpox, plague, diphtheria, typhoid, etc.

Maternity leave

A special facility given to the women employees so they may have comfort working in

company.

Full pay for a max.period of 12 weeks of which not more than 6 weeks shall precede the date

of her expected delivery.

Other leaves

y Leave without pay.

y Special leave for sports, cultural and other activities.

y Special casual leave to the ex-serviceman

y Special leave for blood donation.


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SANCTION OF LEAVE

Category of leave Particular Recommending officers Sanctioning officers

a)CL/PL/SL

(A-H)

b)CL&PL

(grade1 to

grade 3)

c)CL&PL (grade 4

to 5)

d)CL&PL

(grade 6)

e)grade 7 & above

Upto 3days

3 days

6 days to

15days

6 days

Section Officers

Manager CM-DGM

Division head

Division head

Section officer

Officers in charge

DGM

Unit head

Unit head


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CHAPTER3

RESEARCH

MEHODOLOGY


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RESEARCH METHODOLOGY

TYPE OF RESEARCH

The research design comprise of the plan and structure of investigation conceived so as to arrive

at the responses to the research queries. It there by addresses the aims and objectives of the

study, both descriptively and analytically.

SAMPLING TECHNIQUE

The sampling technique adopted for the study is non-probability sampling technique according

to the convenience of the researcher.

A questionnaire was administered to employees of ITI, to obtain data for the purpose of analysis.

SAMPLE SIZE

Data is collected using a sample of 100 employees.

SAMPLE DESCRIPTION

The sample mainly consists of data from the primary sources that are utilized for the purpose of

this study. This is done by means of administrating questioners to employees of ITI.

Secondary data like company journals, newsletters, records etc. were also relied on for

retrieving further information.

COLLECTION OF DATABoth secondary and primary sources of data are utilized for the purpose of this study. Primary

data is collected by means of administering a questionnaire to the employees. Secondary data is

collected from various records, manuals and other sources of the HR Department.

Through personal interviews: In the personal interview I went each and every Finance

Department of ITI. Some of the Employee in the department is very friendly whatever

information I want to know they easily provide me, and some of them are very rude in nature

they are not interest to explain anything.


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Though secondary data by internet. / questionnaire

www.itiltd.india.com

By Observation: In the observation method I went each department and I observed that

some of the employee in the organization is very hard worker. The welfare facilities provided by

the industry are increasing the productivity of the workplace.


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60

RESEARCH DESIGN

A research design is the arrangement of conditions for collection and analysis of data in a

manner that aims to combine relevance to the research purpose with economy in procedure.

In fact the research design is the conceptual structure within which research is conducted; itconstitutes the blueprint for the collection, measurement and analysis of data. As such the design

includes an outline of what the researcher will do from writing the hypothesis and its operational

implementations to the final analysis of data.

Split the overall research design into the following parts:

1. The sampling design which the method of selecting items to be observed for the given study;

2. The observational design which relates to the conditions under which the observations are to

be made;

3. The statistical design which concerns with the question of how many items are to be

observed and how the information and data gathered are to be analyzed ;and

4. The operational design which deals with the techniques by which the procedure specified in

the sampling, statistical and observational designs can be carried out.


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61

DATA COLLECTION METHODS

The Task of data collection begins after a research problem has been defined and research

design/plan chalked out. While deciding about the method of data collection to be used for the

study, the research should keep in mind two types of data viz.,P

rimary and Secondary.The primary data are those which are collected a fresh and for the first time and

thus happen to be original in character.

The secondary data, on the other hand, are those which have already been

collected by someone else and which have already been passed through the statistical process.

In the preparation of my report secondary data helps me lot. The secondary data are as follows:

1: Annual manuals.

2: Magazines (ITI Doorvani)

3: Internet

SAMPLING:

It is the process of obtaining information about an entire population by examining only a part ofit. In most of the research work and survey, the usual approach happens to be to make

generalization to draw inference based on sample about the parameters of the population form

which the sample are taken.

The researcher quite often selects only a few items from the

universe for his study purpose. All this is done on the assumption that the sample data will

enable him to estimate the population parameters.

The item so selected constitute what is technically called a sample, theirselection process or technique is called sample design and the survey conducted on the basis of

sample is described as sample survey. Sample should be truly representative of population

characteristics without any bias so that it may result I valid and reliable conclusion.

The sampling method used in this project is NON-PROBABLITY

SAMPLING.


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62

RESEARCH METHODOLOGY

SAMPLING

The sampling method used is NON PROBABLITY SAMPLING

SAMPLE SIZE: 100

DATA COLLECTION METHOD: By Questionnaire

DATA SOURCE:

a) Primary Data (Questionnaire, Discussion)

b) Secondary Data (Internet, Manual)

SAMPLING METHOD:

Convenience sampling

AREA OF STUDY: ITI, RAEBARELI


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63

CHAPTER-4

DATA INTERPRETATION

AND

ANALYSIS


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64

INTERPRETATION & ANALYSIS (CANTEEN FAC.)

CANTEEN FACILITY

Drinking water facility, menu,

catering services, distribution of

coupons, and time schedule

OPTIONS NO. OF OFFICERS

EXTREMELY SATISFIED 14

SEMI SATISFIED 54

CAN,T SAY 8

SOME WHAT DISSATISFIED 18

EXTREMILY DISSATISFIED 6

TOTAL 100

14

54

8

18

6

NON-OFFICER'S ANALYSIS

EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT DISSATISFIED

EXTREMELY DIDSATISFIED


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65

INTERPRETATION: This shows that 54%of the employees are semi satisfied with the

facilities , 18% are extremely satisfied and other fall in 18%who are dissatisfied and 14%

are extremely dissatisfied.

RESIDENTIAL ACCOMODATION.

RESIDENTIAL ACCOMODATION

Residential accommodation.



SEMI SATISFIED 42

CAN,T SAY 8


EXTREMELY DISSATISFIED 8

TOTAL 100


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66

INTERPRETATION: This shows that 42% are semi satisfied 30% are extremely satisfied

8-12% are dissatisfied.

MEDICAL FACILITY

MEDICAL FACILITY

No. of qualified doctors,

availability of specialist, no of

qualified doctors, o.p.d. at M.R.

hospital.

30

42

8

12

8


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY


EXTREMELY DISSATISFIED


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67



SEMI SATISFIED 42

CAN,T SAY 14



TOTAL 100

INTERPRATATION: This shows that 42% are semi satisfied, 24% are extremely satisfied

20% are somewhat dissatisfied.

24

42

14

20

0


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT SATISFIED



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68

TRANSPORTFACILITIES

TRANSPORTATION

Condition of buses, no. of buses,

schedule of buses, routes of buses.



SEMI SATISFIED 40

CAN,T SAY 10



TOTAL 100

26

40

10

14

10


EXTEMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT SATISFIED

EXTEMELY DISSATISFIED


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69

INTERPRETATION :

This shows that 40% are semi satisfied with the facilities ,26% extremely satisfied and10-

14% are dissatisfied.

FACILITIES AT CLUBS

RECREATION FACILITY

facilities at club , Sports, indoor-

outdoor activities.



SEMI SATISFIED 30

CAN,T SAY 10



TOTAL 100


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70

INTERPRETATION :

This shows that 30% are semi satisfied with the recreational facilities , 22% are extremely

satisfied and 8-30% are extremely dissatisfied.

22

30

10

30

8


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT SATISFIED



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71

EDUCATION FACILITY

EDUCATION FACILITY No. of schools, primary education, uniforms,

scholarship.



SEMI SATISFIED 32

CAN,T SAY 12



TOTAL 100

INTERPRETATION: This 32% are semi satisfied , 34% are extremely satisfied

4-18% are dissatisfied.

34

32

12

18

4


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT SATISFIED



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72

CONVEYENCE ALLOWENCES & ADVANCES

CONVEYANCE ALLOWENCES

Conveyance allowance and

advances.



SEMI SATISFIED 24

CAN,T SAY 4



TOTAL 100

62

24

4

10

0


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY




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73

INTERPRETATION : This shows that 24% are satisfied,62% are extremely satisfied.

LTC FACILITY



SEMI SATISFIED 32

CAN,T SAY 4



TOTAL 100

50

32

4

14

0


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY

SOME WHAT SATISFIED



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74

INTERPRETATION: This shows 32% are semi satisfied, 50 % are extremely satisfied

and 14% are dissatisfied.

LEAVE IN OFFICES



SEMI SATISFIED 32

CANT SAY 4



TOTAL 100


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75

INTERPRETATION: This shows 32% are semi satisfied ,50% are extremely satisfied

14% are dissatisfied.

50

32

4

14

0


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY




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76

FAMILY WELFARE SOCIETY

FAMILY WELFARE FACILITY

Gas facility, petrol coupon,

security, maintenance,

etc.



SEMI SATISFIED 56

CAN,T SAY 4



TOTAL 100

12

56

4

24

4


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY




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77

INTERPRETATION: The chart shows 56% of the non-officers are semi-satisfied ,12% are

extremely satisfied and 4-24%are dissatisfied.


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78

OVERALL SATISFICATION FOR SERVICE PROVIDED BY

HRD

INTERPRETATION: This charts shows that 8% are extremely satisfied ,60% semi-

satisfied and 4-20% are dissatisfied.

8

60

8

20

4


EXTREMELY SATISFIED

SEMI SATISFIED

CAN'T SAY



OPTIONS NO. OF RESPONDENTS


SEMI SATISFIED 60

CAN,T SAY 8



TOTAL 100


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79

RESULTS AND FINDINGS

As we know that ITI limited is the first PSU. Of India the working of any PSU has two aspects.

One is to social benefits, which means it has sense of responsibility to the society. And another isto gain profits so as not to be a burden on the society i.e. by its commercial functions results out

financial returns.

I am thankful to all the departments of ITI limited, Raebareli especially the HR

department.

Major results of this project are:-

y A no. of facilities are provided to the employees of the industry to fulfill their social and

personal needs.

y Different loans and advances are given in order to enhance their livelihood.

y Facilities like health camps, free life saving drugs are provided.

y The industry has not only provided job to their employees but also to nearby people like

shops, security guards etc.

y Different cultural meets, reward systems in industry as well as in school enhance their

strength and capabilities.

Most of the employees working at ITI Ltd. Raebareli are satisfied with the welfare facilities

provided to them. But as the expectations always increases, some of them requiring more

facilities and some change in the existing facilities. Overall the employees were satisfied.


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80

RECOMMENDATION AND SUGGESTION

The following are some points that are for suggestion:-

Medical facilities

Establishing new state of Pathology laboratory.

More emphasis should be given to patients.

Arrangements for frequent visit of specialist doctors.

Standard of education

Better maintenance of infrastructure.

More emphasis on computer education

Recruiting new and more skilled teachers.

Amazing remedial classes should be undertaken.

Women employees

As per the number of women employees in the organizations, there should be

better facility of crche.

Women should have a easy and direct way to discuss their problem.

Workers participation in decision their interest can be improved by this way.

Making them aware with all the essential details of a decision going to be taken.

Proper redressal and grievance handling sessions should be taken.

To improve the moral & motivate the employee the company should concentrate on the

sports, club facility & organize the innovative programmes.

ITI should improve & adopt some amendment in the welfare policies of the company by

which they maximize the output of the company by using the optimum resources.

After the research I found that mostly the employees are satisfied with the

facilities


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81

LIMITATIONS OF STUDY

All the employees were extremely helpful. But then also there were certain limitations in the

study. They are as follows: -

y TIME CONSTRAINT: -

Although the HR officers were willing to help the trainees as much as possible but in spite of

that they could not devote much of their office time to us regularly, because of their own

duties and responsibilities for the company.

y CONFIDENTIALITY: -

Confidentiality regarding cooperation policies was also a hindrance in the study.

y CLOSING PERIOD:-

Due to the closing period the employees were busy in completing their responsibilities, they

have very less time to give information.


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82

CONCLUSION

According to the report that conclusion are extracted-

ITI welfare schemes are not properly apply due to financial condition of the company.

Presently the company is going on loss; due to this reason the company would not

spend the money on the employees for their welfare.

The main aim of the company is to earn profit & also satisfy its customer through-

price, quality and services. These factors directly affect the revenue of the company.

ITI is more concentrate on the welfare programmes of female employees. Special

welfare polices encourage the female employees.

The factory also provides training time to time as according to their need.

The committee mostly emphasis on the female employee they give facility for them.

They provide shop for windows to self employment in ITI factory campus.


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83

REFERENCES

Mr.Veresh Srivastava(ER-HEAD)

Mr. L.K. Srivastava(ADMINISTRATION)

Mr. P.N. Mishra(OFFICER-ER)

Mr. G.K. Shukla(HR LEGAL)

Mr. J.R. Chakrawarthy(PR)

Mr. B.P. Dewedi(TRANSPORT)

Mr. Vinod Kr. Singh(O-HR)

Mr. Ajay Kr. Singh(office assistance)

Mr. Ramesh Chandra Srivastava(O-HR ESTABLISHMENT)

Mr. R.B. Singh (TOWN ADMIN.)

Mr. Ram Kumar (TOWN ADMIN. &SECURITY INCHARGE)

Programme Conducted By- Mr. A.K. Mishra (DGM (HR))

Reporting Officer- Mr.Sudhir Sharma (DGM (EDC))


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84

APPENDIX

I, Akansha Srivastava

QUESTIONNAIRE:-

(A study of welfare Facilities for the Employees in ITI ,LTD. Raebareli)

Personal Profile:

AGE Group

y Gross Salary :-

NATURE OF JOB:-

DESIGNATION:-

Length of Service:-

You are requested to give your opinion on each question on a 5 point basis, by encircling your

option.

A-Extremely Satisfied

B-Semi-Satisfied

C-Cant Say

D- Somewhat Dissatisfied

E- Extremely Dissatisfied

Q1. Are you satisfied with quality of food variety (Menu) provided by the canteen?

A. B. C. D. E.If (E) then suggest some solutions for improvements.

..

..

..

Q2.Are you satisfied with the Drinking water facility provided by canteen?


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85

A. B. C. D. E.

Q3.Are you satisfied with the Catering service, & Time schedule of canteen?

A B C D E

Q4. Are you satisfied with medical facilities provided by ITI?

A. B. C. D. E.

If dissatisfied then give your opinions for improvements.

..

..

..

Q5.Are you satisfied with the availability of specialists and the No. of qualified Doctors in

the dispensary when required?

A. B. C. D. E.

Q6.Availability of medicine, O.P.D at hospital are upto your satisfaction.

A. B. C. D. E.

If (E) then give any simple solution to improve and increase the satisfaction.

.

.

Q7. Are you satisfied with recreation facilities at Clubs in township?

A B C D E

Q8. Are you satisfied with condition of buses which the company provides?

A. B. C. D. E.

If dissatisfied then give suggestions.

.


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86

Q9. Are you satisfied with the No. of buses ?

A. B. C. D. E.

B. If you are dissatisfied then what are your suggestions for this.

..

..

Q10.Wheather the schedule & routes of buses of are satisfactory or not?

Y. N.

IF ( N ) then give suggestions.

..

.

Q11. Are you satisfied with the facility provided by the township administration

committee?

A B C D E


..

Q12. Are you satisfied with educational facilities provided by ITI to employee wards?

A B C D E

If dissatisfied then give suggestion.

..

Q13. Are you satisfied with LTC facilities provided by ITI?

A B C D E

Q14. Are you satisfied with securities provided at township & workplace?

A B C D E


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87


..

Q15. Are you satisfied with boarding lodging-up keeping of rooms in guest house?

A B C D E

Q16. Rate your satisfaction level overall service provided by HR department.

A B C D E

Q17.Are you satisfied by the facilities provided by the concerned committees formed for

the welfare of employees?

A B C D E

Q18.Do you think that changes are needed in presenting welfare facilities?

Y. N.

If (Y) then give your views and suggestions for improvements.

.

Q19.Are you satisfied about safety and welfare measures provided by the company?

A. B. C. D. E.

IF not satisfied then give any suggestion so changes can be recommended.

.

..

.


88/89

88


89/89

y BIBLIOGRAPHY

BOOKS REFERRED:

y Human Resource Management. (By L.M. Prasad)

y Human resource Management. & Personal Management. (By Ashwathapa)

y Research Methodology(C. R. Kothari)

Documents

Akii Final(2)