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ALI Formatting Tool
• ALI Formatting Tool Overview , page 1
• Features, page 1
• File Generation , page 2
ALI Formatting Tool OverviewNetwork engineers, system administrators, and telecommunications engineers should review these topics tolearn the steps that are required to use and troubleshoot AFT. You should be familiar withCisco Emergency Responder (Emergency Responder) and with Cisco Unified Communications Manager(Unified CM) before deploying AFT.
FeaturesEmergency Responder helps you manage emergency calls in your telephony network. Emergency Respondertracks a system's phones and locations and exports this information in ALI records that conform to NationalEmergency Number Association (NENA) 2.0, 2.1, and 3.0 formats. However, many service providers do notuse NENA standards. The AFT allows you tomodify the ALI records that you create in Emergency Responderto a format that is compatible with the one used by your service provider. The service provider then uses thereformatted file to update their ALI database.
The AFT reads the ALI file generated by Emergency Responder and displays all the ELIN records on theAFT web page. You can use AFT to:
• Easily view the details of the ALI records. ALI files are difficult to read in the NENA fixed-lengthformat. AFT reads the ALI files and presents the NENA fields in an interface that is easy to read.
• Select a record and update the value for ALI fields. AFT allows you to edit the ALI fields to customizethem to meet the requirements of different service providers. Your service provider can then read thereformatted ALI files and use them to update their ELIN records.
• Perform bulk updates on multiple ALI records. Using the bulk update feature, you can apply commonchanges to all the records that you have selected, to one area code, or to one area code and one city code.
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• Selectively export ALI records based on Area Code, City Code or a 4-digit Directory Number. Byselecting to export all the ALI records in an Area Code, for example, you can quickly access all theELIN records for each service provider allowing you to easily support multiple service providers.
File GenerationThis section provides information about how to use the ALI Formatting Tool (AFT):
• Using the ALI Formatting Tool Interface
• Using AFT to Generate a Formatted ALI File
ALI Formatting Tool Interface CapabilitiesYou can edit the following fields using AFT:
• The header and trailer fields. The ALI Formatting Tool (AFT) displays all the ALI record data in theALI tab. The ALI file consists of one header record and one trailer record only; there is not an individualheader and trailer record for each ELIN record.
• The Function/Transaction Code field
• Any service provider-specific fields
You cannot edit the following fields using AFT:
• The ALI records fields that you configure and edit through Emergency Responder. They are disabledin AFT.
• The record count field. This trailer field cannot be edited in AFT because AFT calculates this numberinternally based on the number of records selected to export.
The following table shows how to use the AFT interface to perform the main AFT tasks.
Table 1: Using the AFT Interface to Perform Main Tasks
NotesProcedureTask
You must log in to theEmergency ResponderAdministration website withthe proper privileges.
Go to Tools > ALI Formatting Tool. Click the name ofyour service provider in the pull-down menu.
Open AFT foryour serviceprovider
If no NENA files are listed,go to Tools > ExportPS-ALI Record and exporta NENA 2.0 file.
Select an Input File for the AFT from the list of filesprovided in the pull-down menu.
Give a NENAfiles as input toAFT
All ELINs in the NENA file given as input for the AFTare displayed. To narrow down to a specific ELIN, performan ELIN search.
Go to a specificELIN number
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ALI Formatting ToolFile Generation
NotesProcedureTask
You can then edit the ALIrecords by entering newvalues in the ALI editablefields.
Each ELIN is a link. Click on the specific ELIN link tosee the specific record. The ELIN details appear in theright pane of the screen.
View ALI detailsfor anELIN/Select anELIN to edit itsALI fields
Select the ELINs on which you want to perform a bulkupdate. Click the Bulk Update button above the list ofELINs.
Perform a bulkupdate to the ALIfiles
Click the ELIN link on theReview Changes/GenerateFile page to view thechanged information.
After you make some changes, click the ReviewChanges/Generate File button.
A list of all the ELINs that have been changed appears.
Review Changes
Header record is common tothe ALI file and not perELIN.
Select any ELIN on the ALI Record Details for ELIN pageand click the Header Record link.
You can now edit the editable fields of the header record.
View/Edit HeaderRecord
Trailer record is common tothe ALI file and not perELIN.
Select any ELIN on the ALI Record Details for ELIN pageand click the Trailer Record link.
You can now edit the editable fields of trailer record.
View/Edit TrailerRecord
On the ReviewChanges/Generate File page, click theAddMore ELIN(s) button.
A list of unchanged ELINs appears. Select the ELINs thatyou want to keep in the final generated file.
Add More ELINs
The changes made on thisrecord are lost and this ELINis added to the pool ofunchanged ELINs.
On the Review Changes/Generate File page, select theELIN to be removed and click the Remove ELIN(s)button.
Remove ELINs
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ALI Formatting ToolALI Formatting Tool Interface Capabilities
NotesProcedureTask
You can download theformatted file after it issuccessfully generated.
If you want to download thefile later, follow these steps:
1 Go to Tools > FileManagement Utility
2 In the search parameters,select ALI FormattingTool and then select theservice provider.Formatted files aredisplayed.
3 Select the formatted fileand click Download.
On the Review Changes/Generate File page, follow thesesteps:
1 Select the ELINs that you want to include in theformatted file.
2 Enter a Name for the Formatted File to be generated.
3 Click the Generate File Button.
GenerateFormatted File
Generate Formatted ALI File
Procedure
Step 1 Provide a NENA 2.0 file generated by Emergency Responder as input to AFT by following these steps:a) From the Emergency Responder Administration web page, go to Tools > ALI Formatting Tool.b) Click your service provider name in the menu.c) Select an Input File for the ALI Formatting Tool from the list of files provided in the pull-down menu.
AFT displays all the ELINs from the NENA file.
Step 2 Click on an ELIN link to view details of the ALI files. The ALI Record Details for ELIN are populated inthe right pane of the screen.
Step 3 Edit the ALI fields by entering new values in the editable fields.Step 4 Select the ELINs that you want to export to the service provider by clicking in the corresponding check boxes
in the left side of the screen.Step 5 Update the service provider fields in AFT.
For details about the service provider-specific information required, see Using AFT for Specific ServiceProviders
Step 6 At this point, if you want to edit some fields in many ELINs simultaneously, you can use the AFTBulk Updatefeature. To do so, follow these steps:a) Select the ELINs to edit using Bulk Update.b) Click on the Bulk Update button. The Bulk Update form appears.
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c) For details about the service provider-specific information required, see Using AFT for Specific ServiceProviders
Step 7 Generate a formatted file by following these steps:a) Click on the Review Changes/Generate File button.
The list of edited ELINs are displayed. You can add unchanged ELINs and remove edited ELINs fromthe list.
b) Select the ELINs that will be part of the final formatted file and enter the name for the formatted file.c) Click Generate File to generate the file.
AFT generates an ALI file in a format specific to your service provider and prompts you to download thesame.
Before generating the formatted file, verify the detailsentered.
Note
Step 8 Using the service provider's preferred method of transmitting files, send the ALI file to your service providerso that they can update their E911 database with the ELINs from the AFT ALI file.
Be sure to keep a copy of the AFT ALI file for your records. This is helpful if the service providerreports errors; you can make any required changes to the file without having to re-do all of the AFTformatting changes.
Note
Step 9 Your service provider returns the status of the ALI files.If your service provider reports that there are no errors, you can continue using AFT to generate more formattedrecords or you can quit the program.
If your service provider reports that there are ALI errors, follow these steps:
a) Make corrections to the formatted file that you sent to the service provider. All the error codes for theservice providers are defined in the ALI format documentation for that service provider. See theirdocumentation to determine the errors in your file and correct the errors using AFT.
If an error occurs in fields that cannot be edited using AFT, you must use Emergency Responderto correct the fields. Then use AFT to regenerate the file.
Note
b) Send the corrected file to your service provider. Be sure to keep a copy of your corrected file for yourrecords.
c) Repeat this process until your service provider can read the formatted files and can use them to updatetheir ELIN records.
Related Topics
Convert ALI DataALI Formatting Tool
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ALI Formatting ToolGenerate Formatted ALI File
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ALI Formatting ToolGenerate Formatted ALI File
ALI Formatting ToolALI Formatting Tool OverviewFeaturesFile GenerationALI Formatting Tool Interface CapabilitiesGenerate Formatted ALI File