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Aligning Systems and a Workforce to Quality Outcomes. Jason Trethowan Manager, Health Information Services Barwon Health. Presentation to HIMAA 2005 Conference - Geelong. Introduction. Understanding the Business & Clinical “Needs” A HIS Structure that Supports the Business - PowerPoint PPT Presentation
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Aligning Systems and a Aligning Systems and a Workforce to Quality Workforce to Quality
OutcomesOutcomes
Jason TrethowanJason Trethowan
Manager, Health Information ServicesManager, Health Information Services
Barwon Health Barwon Health
Presentation to HIMAA 2005 Conference - Geelong
IntroductionIntroduction1.1. Understanding the Business & Clinical Understanding the Business & Clinical
“Needs”“Needs”
2.2. A HIS Structure that Supports the BusinessA HIS Structure that Supports the Business
3.3. Systems Ownership – Paper & ElectronicSystems Ownership – Paper & Electronic
4.4. Evidence of Evidence of 11, , 22 & & 33
5.5. EQuIP – Our Approach for Information Mgt.EQuIP – Our Approach for Information Mgt.
Understanding the NeedsUnderstanding the Needs
Develop RelationshipsDevelop Relationships
Take interest in What People DoTake interest in What People Do
Problem Focussed to Solution FocussedProblem Focussed to Solution Focussed
Give a Taste of What HIS Can OfferGive a Taste of What HIS Can Offer
Address “Real” Issues with Clinical AreasAddress “Real” Issues with Clinical Areas
Let this Guide what We DoLet this Guide what We Do
Barwon Health – HIS Barwon Health – HIS StructureStructure
Health Information Services
Coding &Casemix
Business Analysis
OperationsIM /
Systems Mgt.
Clinical Systems
Organisational Business & Clinical Needs
What Next? What Next?
HIS Planning DaysHIS Planning Days
Establish Service PrioritiesEstablish Service Priorities
Performance Management ProgramPerformance Management Program
Position DevelopmentPosition Development
Communication!Communication!
Systems Ownership – Paper Systems Ownership – Paper & Electronic& Electronic
Identify all Information Systems that Identify all Information Systems that
Support Patient CareSupport Patient Care
Identify Potential for IntegrationIdentify Potential for Integration
Information Systems Can Reflect the Information Systems Can Reflect the
Silos the Organisation Works WithinSilos the Organisation Works Within
A Start!3rd Year
HIM Student
Evidence Evidence
Loose Sheet FilingLoose Sheet Filing
Electronic Discharge Summary ProcessesElectronic Discharge Summary Processes
Intern / HMO Orientation Program / SupportIntern / HMO Orientation Program / Support
Linking Community & Mental HealthLinking Community & Mental Health
ICU System Redevelopment ICU System Redevelopment
Renal Service EMRRenal Service EMR
Hospital Demand ManagementHospital Demand Management
EQuIP – Our Approach EQuIP – Our Approach (the (the truth..)truth..)
We Will Be Right We Will Be Right
We Have to What?We Have to What?
Criteria? Mandatory? We Could Fail Because of Criteria? Mandatory? We Could Fail Because of
Us?Us?
Let’s Gain Evidence of What We Have Done!Let’s Gain Evidence of What We Have Done!
Bring in the Customers to Demonstrate!Bring in the Customers to Demonstrate!
EQuIP – Our Approach EQuIP – Our Approach (the (the truth..)truth..)
6 Weeks Later….. 6 Weeks Later…..
12 Sessions12 Sessions
EA Rating!EA Rating!
Mainly Commended ForMainly Commended For– Relationships With CustomersRelationships With Customers
– Integration of Information SystemsIntegration of Information Systems
– Evidence of Being Proactive and InnovativeEvidence of Being Proactive and Innovative
