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All Rights Reserved | ©2012 ISS
INTRODUCTION
mPolling is an up-to-the-minute solution that is exponentially interacting with the dynamic changes currently incurring in the world of revolutions and rapidly transforming businesses.
All Rights Reserved | ©2012 ISS
M-POLLING
This tool is all about expressing people’s voice either for business purposes-mPolling- or political purposes –mVoting-.
People’s voice is now proving to be the most important catalyst for changing a nation’s history and is and always will be the number one aspect for all businesses.
All Rights Reserved | ©2012 ISS
COMPANIES (FMCG)
Receive feedback on customer satisfaction
Create two-way of communication that engage customer with the product
All Rights Reserved | ©2012 ISS
TV SHOWS
Audience feedback
Top songs and top movies
Voting for show topics
Voting for idols
All Rights Reserved | ©2012 ISS
SOCIAL/SPORTS CLUBS
Members feedback
Members engagement in club’s services
All Rights Reserved | ©2012 ISS
MARKET RESEARCH FIRMS
Conduct market researches for various industries
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USE CASEQUESTIONNAIRE
A. Do you have any kind of insurance?1) Yes2) No
B. What kind of insurance are you covered with?1) Life 2) Health
If the answer is Yes
C. Does anyone else in your family have any kind of insurance?1) Yes2) No
D. Is there any history of genetic illness in your family?1) Yes2) No
E. Do you have that same illness? 1) Yes2) No
Thank You for your time
All Rights Reserved | ©2012 ISS
GOVERNMENT
mPolling can be used as a decision support tool for:
Gathering people’s opinions
Measuring governmental services quality
Probing people’s most important complaints
All Rights Reserved | ©2012 ISS
Polls can be pushed
After call termination
Based on subscribers demographic data
Based on subscribers location
MOBILE OPERATORS
It is a proactive tool to receive customers complaints and measure their satisfaction
Thus, increase loyalty and decrease churn
Generating a call
…………………………
…………………………
Dear customer, how was the quality of the call?1)Good2)Bad3)Neutral
ThanksYour opinion
is highly appreciated
All Rights Reserved | ©2012 ISS
VOTING
Institutions Clubs
People assembly Presidency
Universities
Syndicates
All Rights Reserved | ©2012 ISS
Nelly dials a USSD number
USE CASEVOTING FOR A SPORTS CLUB PRESIDENT
Nelly is asked to enter her club membership number
Enters the club membership number
*300#
Nelly selects the candidate by pressing “1”
The service confirms the Polling
Please enter your club membership
number45654
Select your candidate for the club presidency1.Karim Samy2.Mariam Samir3.Nagy Fayez
Polling is successfully done
All Rights Reserved | ©2012 ISS
TARGETING can be based on interests, demographics, and can also be LOCATION BASED…
All Rights Reserved | ©2012 ISS
M-POLLING WEBSITE
ISS mPolling includes a website for poll creators to organize and analyze the data collected.
All Rights Reserved | ©2012 ISS
WHY M-POLLING?
Flexibly create, modify, and publish questionnaires
Reaching masses in no time
Effort and money saving
Specifically targeting the exact target audience
Integrated with Software Data Analysis Programs