Embed Size (px)
Citation preview
Callista Hospitality Integrated, multi-featured PMS
Taking care of everything.
A hotel/motel stay is more than just a comfortable bed, clean linen, endless hot water, quiet
surroundings and a stunning view. Guests notice the little things — like how quickly their
reservations were confirmed, efficiency at checkin/checkout, the ability to provide account updates
on demand and a professionally and rapidly produced invoice which is complete and accurate when
it’s time to go.
Callista Hospitality gives even the smallest properties the ability to operate as large hotels do
providing you with a completely professional image and giving your guests confidence that they’re
in good hands. And you don’t have to pay a fortune for it.
It takes care of everything for you from reservations (including online reservations) to debtors
automatically keeping track of all transactions (including phone calls) and providing valuable
management reports so that you are always in control of your business.
Callista Hospitality around the world Feature List PCI compliance
Automatic interfaces.
From integrated guest call logging, to automatic phone control,
to automatic management of all your online reservations and
room availability, to automatic posting of guest internet usage,
Callista Hospitality provides all of these really useful functions in
its specialized interfaces.
Automatic guest call logging is integrated into the system along
with automatic phone control and both are powerful standard
features of the system.
Callista CIRIS provides automatic management of your online
reservations from your channel manager directly into your
reservations pad while simultaneously managing all the changes
in your room availability around the clock — even while you
sleep. Guest confirmations are also emailed automatically.
Callista CIBI automatically and seamlessly transfers all guest
internet usage directly from your internet billing device onto
your checkout statements for integrated guest billing.
Automatic call logging
Automatic phone control
Callista CIRIS
Callista CIBI
Taking control.
Callista Hospitality incorporates a suite of really useful operational,
financial and statistical reports to help you manage your property.
Reports can be auto-scheduled to run whenever you want so that
you don’t have to remember and they can be delivered
automatically via printer, email or in a number of different file
formats.
You can also design your own documents for reservation
confirmations and guest registrations and any other forms you
want such as guest surveys adding your creative touches to make
these your own.
Reports in a nutshell
Instant support & upgrades.
We understand that you have to operate 24 hours-a-day so we
make sure our Support Service is alongside you nearly all the time.
Our Help Desk operates 24 hours-a-day Monday to Friday and 16
hours-a-day at the weekend. Access is instant via our Callista
Support Calling Card and if you have Callista Cover, this service is
free whenever you need support or system upgrades.
Callista Cover is provided as part of your system purchase and it’s
optionally renewable after the first year of system operation.
About the Calling Card About Callista Cover
The Callista Group PO Box 34480 | Auckland 0746 | New Zealand The Callista Group Communications House | 26 York Street London W1U 6PZ | United Kingdom New Zealand | +64(0)9 9518150
Australia | +61(0)7 30538377
United Kingdom | +44(0)1608 610025
USA | +1(0)832 6960849
[email protected] | [email protected] | www.callista.net
Callista & Control Phreak are registered trademarks of
The Callista Group Limited.
Copyright © 2015 The Callista Group Limited.
Electronic reservations pad
Automatic accommodation billing
Automatic, integrated guest call billing
Quick & easy checkin/checkout
Group reservations & group checkin
Integrated guest database
Integrated Search Wizard
Blacklisted guest alerts
On/off peak calendar
Automatic guest confirmation emailing
Site configurable set-up options
Powerful operational, financial & statistical reporting
Automatic scheduled reports
Automatic scheduled backup
Invoice archiving
Mail merge letters, labels & promotions1
Customize your own confirmation letters1
Customise your own guest confirmations forms1
Export guest email addresses for bulk mail-outs
Automatic online reservation management2
Automatic room availability management2
Automatic integrated guest internet billing3
Unlock/lock guest phones on checkin/out4
Set automatic wakeup calls4
Set Do Not Disturb flags4
Set Message Waiting flags4
Flag room clean status from guest phones4
Guest name notification on reception phone4
Instant online support
Integrated user guide
Conforms with PCI-DSS compliance
1 Requires Microsoft Word 2 Requires Callista CIRIS 3 Requires Callista CIBI 4 Not all PBXs (phone systems) support these features
Minimum specifications
Callista Hospitality in brief
