Embed Size (px)
Citation preview
The SIG Webinar will begin shortly.
Once the webinar begins, the sound will come from your computer
speakers.
In the meantime, please take a look at the upcoming SIG networking events listed on the right side of your screen
and plan to join us if you are in one of these cities this fall.
NETWORKING EVENTS
GLOBAL SUMMITSOct 27-29 – Huntington Beach
SYMPOSIUMS
June 1 – Toronto, Canada
Sept 17 – Columbus, Ohio
REGIONAL ROUNDTABLES
Sept 16 – London
Oct 1 – Washington, D.C.
For more information and to register for all SIG events:
www.sig.org
You must be logged in to the SIG website to access the Loyalty Program.For more information and to register for all SIG events:
www.sig.org
Become a SIG Champion and earn points in the process by…
•Attending a networking event
•Dialing into an online event
•Speaking at a live or online event
•Submitting content to our blog or SRC
•Referring a new member
•And more
Redeem points for great rewards!
•Collect and redeem points for items ranging from small gadgets
to large high-tech electronics
•OR donate to a charity instead!
RECENT POSTINGS
The SIG Career Network is
bursting with opportunities.
New jobs are posted daily by some of the best known global
companies in the world for those seeking careers in sourcing,
outsourcing, procurement and related functions.
For more information go to: www.sig.org/career-center.php
NEW to the Career Network!
• Lincoln Financial Group – posted May 19:
• Senior Sourcing Manager – IT
• Sun Life Financial – posted May 11:
• Director - Supplier Risk
• J.Crew – posted May 7:
• Senior Manager – Procurement
• Intern - Procurement
• Lincoln Financial Group – posted April 30:
• Facilities Procurement Consultant
• Staples, Inc. – posted April 30:
• Category Director – Global Technology
• Lincoln Financial Group – posted April 30:
• Facilities Procurement Consultant
• The Hartford – posted April 28:
• Vice President, Procurement
• McDonald’s USA – posted April 22:
• Strategic Sourcing Analyst
• Travelers – posted April 10:
• Manager, Supplier Management
bit.ly/SIGLinkedIn @SIGinsights bit.ly/SIGfacebookbit.ly/SIGYouTube
Join the discussion in SIG’s Peer2Peer Resource program too!
Stay connected with other SIG members through various social media channels
SOCIAL MEDIA
bit.ly/SIGBlog
New Topic Each Week2:00 pm Eastern
(11:00 am Pacific)
Upcoming Free SIG Webinars:
May 28, 2015Solution Deep Dive: Stepping into the Sourcing Game with Zycus’ eSourcingPresented by Zycus
June 4, 2015Solution Deep Dive: Accounts Payable Outsourcing to Gain Efficiency and Improve ROIPresented by Canon Business Process Services
June 9, 2015A Holistic View of Supplier Relation ManagementPresented by Hiperos
Register at www.sig.org
For more information and to register for all SIG events:
www.sig.org
Upcoming Town Hall Teleconference:
June 10th
With All the Challenges We Face, Why Do We Work in this Space?
Presented by:
Antonio HumphreysAdobe
SIG Town Hall Teleconferences
bring a small group of buy-side ONLY attendees together for a facilitated
discussion on top-of-mind issues in an open-mic, private conversation. Town Hall Teleconferences are NOT recorded.
Calendar of Town Hall Teleconferences
Taking place at 1:00 pm Eastern on the following dates:
February 11 August 12 April 8 September 9 May 13 October 14
June 10 November 11July 8 December 9
For more information and to register for all SIG events:
www.sig.org
SIG Symposiums and Regional Roundtables provide education and local networking for members and invited non-member corporate users
Symposiums 2015:
Minneapolis, MN – Mar 25
Toronto, Canada – June 1
Columbus, OH – Sep 17
New York, NY – Oct 15San Francisco Bay Area – Nov 10
Regional Roundtables 2015:
Houston, TX – May 13
London – Sept 16
Washington, D.C. – Oct 1
Raleigh, NC – Nov 5 Sydney, AU – Nov 11
For more information and to register for all SIG events:
www.sig.org
SIG Global Summits are semi-
annual events with 350-450
decision-makers in attendance
• Non-commercialized
• Hundreds of industry thought
leaders
• 70% buy-side
• 4-5 keynote sessions
• Global brands
• 3 days of networking
• CPO Roundtables
• Nearly 50 breakout sessions
69% of delegates are director level or above, of which 43% are VP/C-level
www.sig.org/fall15
Recent speakers include:
For more information go to: www.sig.org/siguniversity
Online certification program
Associate, Professional, Advanced Professional and Executive level courses
Modules with lessons, formative assessments, summative testing and final proctored exam
Certification good for 5 years
Interested in providing input?
Let us know!
For more information go to: www.sig.org/universityoutreach
Partnering with Universities
Introducing students to seasoned supply chain executives
Sharing thought leadership with students in class, SIG University courses and at SIG events
Giving access to internship and job postings on the SIG Career Network
Allowing students to get real world insight into supply chain careers
Finding tomorrow's supply chain professionals today
Banking on Compliance: a Close Look at Three
Steps in the Sourcing Lifecycle
David England, Director, and Craig Nelson, Managing Director
© 2015 Alsbridge Proprietary & Confidential12
Agenda
Introduction
Overview of Regulatory Compliance Requirements
Drill-Down into Three Phases
• Planning
• Due Diligence
• Ongoing Monitoring
Summary and Discussion
© 2015 Alsbridge Proprietary & Confidential13
Craig Nelson has been active for 25 years as an advisor, provider and buyer of outsourcing services. Craig is an acknowledged thought leader in every aspect of operational governance. Craig's depth of expertise represents a unique blend of ITO and BPO insights giving him a highly unique strategic perspective on outsourcing effectiveness across multiple functions.
As part of the Alsbridge management and start-up team, Craig significantly contributed to the team achieving 171% growth and being named by Inc. 500as one of the fastest growing private companies.
In a previous role as a leader of IBM's ITO CPG services practice Craig provided solutions expertisefor ADM, SDLC and IT infrastructure contracts as a transition executive and ITIL SME.
Craig holds several certifications as a Strategy Consultant, e-Business Strategist, Six Sigma and ITILv3. He has a MPA, Public Finance (Honors) and BS, Psychology/Statistics from the University of Utah.
Today’s Speaker
© 2015 Alsbridge Proprietary & Confidential14
About Alsbridge
Pragmatic focus on expense reduction, not general management consulting
Independent—Alsbridge does not offer operation of services we source
“No divorce” track record for all agreements we have advised upon
Data-driven decisions using the industry’s most complete database
Engagements address over $5 billion in annual market spend
Chosen to World’s Best Outsourcing Advisors list by IAOP for past five years
More than 200 professionals with an average of 20 years industry experience
The Right People
Largest Provider Data
Integrated Services
PLAN
Transformation
Sourcing
Strategy
EXECUTE
Change
Management
Selection &
Negotiation
GOVERN
Vendor
Management
IT Asset
Management
ASSESS
BenchmarksOpportunity
Assessments
COST
REDUCTION
RISK
MITIGATION
BUSINESS
ENABLEMENT
© 2015 Alsbridge Proprietary & Confidential15
The Compliance Landscape: Overview
Global financial crisis has sparked stricter regulatory oversight of third-party
relationships – new standards and stricter enforcement
Banks have steadily expanded the number, type and complexity of third-party
relationships
The result: Banks face increasingly rigorous scrutiny of third-party
relationships, precisely at a time when they are more reliant than ever on
complex, multi-vendor third-party relationships
Compliance oversight of any given third-party provider involves sourcing,
procurement, legal, finance, contracting, IT, vendor and risk management
and often multiple business units
Requires clearly defined areas of responsibility and ownership, rigorous
processes around maintaining touch points and flows between organizations
© 2015 Alsbridge Proprietary & Confidential1616
Contract Management
Contract
Administration Domain
PerformanceManagement
RelationshipManagement
FinancialManagement
Enterprise Vendor Lifecycle Governance “Big-G”
CRM
Domain
Sourcing and Contracts
Domains
Service Delivery
Domain
Contract Signed
Onboard /
Implement
Develop
Contract and
Negotiate
Evaluate and
Select
Vendor
Develop
Requirements
and Proposal
Strategy
Vendor and Engagement Governance
Documentation
and Reporting
TPRM
DomainPlanning Due Diligence Contracting
Third Party Risk Management (TPRM)
Ongoing Monitoring Termination
Oversight and
Accountability
Independent
Review
Service Delivery
Domain
TPRM
Domain
Vendor Lifecycle
Vendor Management Office is responsible for orchestrating standard vendor
lifecycle activities for a vendor engagement. The role that vendor management
assumes in supporting each domain can vary by company or engagement.
Vendor Management responsibilities and stakeholder interactions must be
clearly understood for each vendor engagement.
Post-Contract LifecyclePre-Contract Lifecycle
Vendor Management Framework
Role of the Vendor Management Organization
© 2015 Alsbridge Proprietary & Confidential17
Drill-Down into Three Phases
Each phase of the sourcing lifecycle involves specific requirements and
challenges:
• Planning
• Due Diligence
• Contract Negotiation
• Ongoing Monitoring
• Termination
We will focus on specific requirements within the Planning, Due
Diligence and Ongoing Monitoring phases in detail
© 2015 Alsbridge Proprietary & Confidential18
Planning
Requirements: “…accurately and adequately define the level of
support needed for the subsequent phases of Due Diligence and
Ongoing Monitoring….”
Risk: Underestimating or neglecting potential requirements, leading to
an inadequate budget. Funding slips through the cracks and the
compliance program is compromised before it even begins.
Role of the VMO: Coordinate activity and provide oversight between
the business, sourcing and procurement teams to identify risks.
© 2015 Alsbridge Proprietary & Confidential19
Due Diligence
Requirements: “…ensure that the provider’s information security
standards are at least at the same level as the client’s… Potentially
high-risk providers may require regular (annual) on-site
assessments.”
Risk: Assessments become back-logged, slowing down the process.
Teams get bogged down in dealing with bidders who aren’t selected as
suppliers.
Role of the VMO: Provide coordination with potential suppliers and
business SMEs to ensure that assessments are properly planned and
implemented and that appropriate information is shared and
communicated
© 2015 Alsbridge Proprietary & Confidential20
Ongoing Monitoring
Requirements: “…ensure that senior management periodically
assesses existing third-party relationships to determine whether
the activity performed constitutes a critical activity. Regular on-site
visits are recommended..”
Risk: What does/doesn’t constitute a “critical activity?” How do you
respond to constant changes?
Role of the VMO: keeping track of all these moving parts in an
efficient manner? How do you address all the myriad details while
maintaining a big picture perspective? What have we
observed/helped with that works?
© 2015 Alsbridge Proprietary & Confidential21
Summary and Discussion
Banks face increasingly stringent regulatory compliance standards regarding
oversight of third-party relationships.
Banks are more reliant than ever on complex, multi-vendor third-party
relationships.
Managing multiple service providers, as well as the multiple business units
and functions within the enterprise, represents a significant challenge.
A Vendor Management Organization (VMO) is uniquely positioned to provide
the oversight and coordination needed to address the regulatory challenge.
Additional Resources: Building a Foundation: The Role of the VMO in
Regulatory Compliance Planning, Due Diligence and Contract Negotiation
For more information, contact [email protected]
Americas
Corporate Headquarters
15303 Dallas Parkway
Suite 200
Addison, TX 75001
USA
Tel: +1 (877) 800-6240
Email: [email protected]
Canada
The Exchange Tower
130 King St. West, Suite 1800
Toronto, ON M5X 1E3
Canada
Tel: +1 (416) 842-9005
Email: [email protected]
EMEA
United Kingdom
3000 Hillswood Drive
Hillswood Business Park
Chertsey
Surrey KT16 0RS
Tel: +44 (0) 800 61 25727
Email: [email protected]
Germany
Bahnhofsplatz 3
56410 Montabaur
Germany
Tel: +49 (0) 2602 134269 77
Email: [email protected]
Asia-Pacific
India
Alsbridge Advisory Private Limited
3rd Floor Embassy Classic
11 Vittal Mallya Road
Bangalore – 560001
India
Tel: +91-80-6670-4500
Email: [email protected]
www.alsbridge.com
Craig NelsonManaging Director
