AMAR BISWASEmail: biswasamar23@yahoo.co.in

Contact: +91 9378161896113,Gandipara Road (east), Kolkata-700147

To join a forward looking corporate team where I can play a key role in making positive contributions towards a growing top line and a profitable bottom line.

Professional Abridgement A hands-on business manager with diverse experience in sales &

distribution, business development, channel management, startup operations & turn around in PHARMA, TELECOM & FMCG sectors across Eastern India.

Since Sep’10 with RELIANCE COMMUNICATION (RISPL), as Territory Manager (S&D) - ROB.

Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business.

A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence.

Possess excellent interpersonal communication and analytical skills with demonstrated abilities in customer relationship management.

Organizational Experience

September 2010 – Present: Reliance Communication (RISPL) As Prepaid Sales & Distribution TM looking after prepaid business of GSM/CDMA, (ROB)

Build new infrastructures of distribution for rural business Launch new Towns to increase market share and better customer service. Appoint the SPOC for each market/BTS for better market service under

HUB & SPOC model. Map the new towns and retail outlets with Distributor / HUB. Monthly plan for acquisitions target town wise/BTS wise Monthly plan for revenue target town wise/BTS wise. Proper implementation of schemes in retail. Ensuring proper service to distributor / spoc, timely redressal of

complaints, fast scheme settlements and maintaining good business relationship with the distributor/spoc.

Identifying market specific gaps and plan proper development. Giving direction to a team of 10 spocs. Getting the optimum result in

gross acquisition, reducing churn, increase coverage and fulfillment of distribution parameters.

Preceding Assignment

September 2009 – August 2010 with IMbiz India Pvt. Ltd, North East as BDM.

Managing marketing and sales operations, ensuring accomplishment of set business targets.

Formulating strategies and reaching out to the unexplored market segments/customer groups for business expansion.

Effectively handling Channel Sales, Modern Trade and Institution Sales (HORECA) business of the company for maintaining healthy revenue to the company.

Providing robust and timely service to customer, generating business from existing accounts and adding more in client list to achieve profitability and sales growth.

Providing direction, motivation and training to the field sales team for ensuring optimum performance for all operational sales related departments.

Feb’08 – August 09 with Hatsun Agro Products Limited, Kolkata as SDM – DI (East).

Selling Dairy Ingredients to corporate sectors involved in manufacturing of Milk, Biscuit, Ice cream and Confectionaries for their various manufacturing requirement in the eastern zone region mostly through cold calls and existing relationship with clients.

Effectively taking care of customer service, customer complaints and overall managing the satisfaction level of all esteemed customers.

Order execution including handling enquiries, offer making, negotiation, contract review, supply and payment terms.

Payment realization and ensuring collection happens on time as per company’s rule.

Feb’03 – Jan’08 with Medley Pharmaceuticals Limited, Murshidabad as Field Officer.

Correct implementation of company’s strategies and detailed presentation of company’s product to the customer (Doctors).

Generating demand in the market (primary sales & secondary sales) through prescriptions

Documented sales call to facilitate follow up. Appointing Stockists to generate further business and strict payment follow

up.

Scholastics BSc. Bio from Calcutta University in 2001.

Personal Dossier Interests: Anything creative, organizing a scrap book “WISH TREE”. Date of Birth: December 30, 1979. Permanent Address: Naginabagh, Lalbagh, Murshidabda – 742149 (W.B)

Date: Place: (AMAR BISWAS)