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Amazon Supply Chain
Vendor Central PO Acknowledgement changes
& Update Item Availability Status
November 2017
Presenting
2 new Vendor
Central features
1. Update Item Availability Status
A new Vendor Central functionality that allows
vendors to view and update ASIN availability
(limited to 23 US GLs at the onset)
2. Updated PO acknowledgement dropdown
An updated PO acknowledgement drop down that
provides vendors visibility into how Amazon
interprets the PO acknowledgement codes
1. Update Item Availability
Status
In Stock (including backorder)
Temporarily Unavailable
Permanently Unavailable
1
2
3
Amazon’s procurement process breaks inventory status
into three basic categories of “procurability”
Purchase Order (PO) Planning PO Acknowledgement
Item Availability Management
Purchase OrderPurchase Order
Acknowledgement
There are three ways to
communicate inventory status
that will influence Amazon’s PO
planning before an order is cut
After the PO has been received,
the PO acknowledgement code
and quantity you confirm
impacts Amazon’s next buying
decision
Actual PO Submission
Efficiency during the PO
fulfillment process is directly
tied to accurate inventory
availability awareness
throughout the supply chain
How to influence Amazon’s PO plan prior to the PO drop
1 In Stock 2Temporarily
Unavailable3
Permanently
Unavailable
Item Availability Management
Purchase OrderPurchase Order
Acknowledgement
EDI
Vendor Central
Update Item
Availability Status
Vendor Central
Contact Us
New!
Replenishment POs
are executed based
on the procurement
status and inventory
availability visibility
Item Availability Management
Purchase OrderPurchase Order
Acknowledgement
After the PO has been
received, the ack code
you choose impacts our
next buying decision
and our message to
customers
Item Availability Management
Purchase OrderPurchase Order
Acknowledgement
2. Updated PO
acknowledgement dropdown
Amazon’s procurement systems boil down
acknowledgment codes into three basic availability
categories
YES, In Stock (including backorder)
NO, Temporarily Unavailable
NO, Permanently Unavailable
1
2
3
We want to make sure you know how we interpret
these codes so we can stay in stock for our
customers
Selecting a “Yes” status indicates you will fulfill that product
within the parameters of the PO policy.
Note that Amazon will auto-cancel line items that are not
received before the cancellation date and a backorder
status does not negate this requirement.
Refer to the PO On-Time Accuracy page in Vendor Central
Support Help for more details on Amazon’s PO policy
YES
Accepted: In stock Product in stock and immediately available
Backordered Product will be in stock and can be delivered before
PO cancellation date
Backordered: External
confirmation
Product will be in stock and can be delivered before
PO cancellation date per external source
Backordered: Not yet
available
Product will be in stock and can be delivered before
PO cancellation but is pending availability in
fulfilment network
Backordered: Not yet
published
Product will be in stock and can be delivered before
PO cancellation but is pending initial publishing
Backordered: To be
reprinted
Product will be in stock and can be delivered before
PO cancellation but is pending reprinting
This product can be
fulfilled within the
cancellation policy
guidelines
The specific
confirmation codes that
apply include:
YES
Selecting a “No (Temporarily Unavailable)” status indicates
you cannot fulfill that product within the parameters of the PO
policy.
Amazon will reorder again unless this same status is selected 5
consecutive times at least 48 hours apart, after which ordering
will be suspended for 30 days.
NO (Temporarily Unavailable)
You wish to skip this
cycle but anticipate
having a “Yes” status
next time
The specific
confirmation codes that
apply include:
Cancelled: Does not meet
minimum
Quantity ordered does not match the product
minimum order quantity (MOQ) threshold
requirements.
Cancelled: Out of stock* Product will not be in stock within cancellation
policy guidelines
Cancelled: Not yet available Product has not yet entered fulfilment network
Cancelled: Temporarily out
of stock**
Product will not be in stock within the cancellation
policy guidelines
Cancelled: Invalid product
information
Product has incorrect information and should not
be fulfilled until corrective action taken
NO (Temporarily Unavailable)
*Cancelled: Out of Stock (OS) is available to all vendors
** Cancelled: Temporarily out of stock (IR) is available only for US Advantage groups
Selecting a “No (Permanently Unavailable)” status indicates
you will not have this product available in the foreseeable
future.
Choosing this status two times at least 48 hours apart,
Amazon will interpret this ASIN to be unavailable and suspend
ordering. For status changes, you can self-manage availability
by resurrecting this ASIN.
To resurrect, go to Vendor Central Items Catalog and
follow the ASIN availability workflow.
NO (Permanently Unavailable)
Cancelled: Considering
reprint
Product is unavailable and pending decision for
reprint
Cancelled: Never published Product has never been published by this vendor
code
Cancelled: Not our
publication
Product does not belong to this vendor code
Cancelled: No geographic
rights
Product cannot be fulfilled to this geographic
region
Cancelled: Out of print Product is out of print with no plans of reprint
Cancelled: Permanently out
of stock
Product is out of stock with no plans to replenish
Cancelled: Suspend orders Product should not be ordered at this time. You will
follow the resurrection workflow to bring this ASIN
back sometime in the future.
Discontinued: Obsolete This product should never be ordered again.
You wish to remove this
product from our regular
replenishment order
cycle
The specific
confirmation codes that
apply include:
NO (Permanently Unavailable)
Accepted: In stock Product in stock and immediately available
Backordered Product will be in stock and can be delivered before PO cancellation date
Backordered: External confirmation Product will be in stock and can be delivered before PO cancellation date per external source
Backordered: Not yet available Product will be in stock and can be delivered before PO cancellation but is pending availability in fulfilment network
Backordered: Not yet published Product will be in stock and can be delivered before PO cancellation but is pending initial publishing
Backordered: To be reprinted Product will be in stock and can be delivered before PO cancellation but is pending reprinting
YES
Cancelled: Does not meet minimum Quantity ordered does not match the product minimum order quantity (MOQ) threshold requirements.
Cancelled: Out of stock Product will not be in stock within cancellation policy guidelines
Cancelled: Not yet available Product has not yet entered fulfilment network
Cancelled: Temporarily out of stock Product will not be in stock within the cancellation policy guidelines
Cancelled: Invalid product information Product has incorrect information and should not be fulfilled until corrective action taken
NO (Temporarily Unavailable)
Cancelled: Considering reprint Product is unavailable and pending decision for reprint
Cancelled: Never published Product has never been published by this vendor code
Cancelled: Not our publication Product does not belong to this vendor code
Cancelled: No geographic rights Product cannot be fulfilled to this geographic region
Cancelled: Out of print Product is out of print with no plans of reprint
Cancelled: Permanently out of stock Product is out of stock with no plans to replenish
Cancelled: Suspend orders Product should not be ordered at this time. You will follow the resurrection workflow to bring this ASIN back sometime in the future.
Discontinued: Obsolete This product should never be ordered again.
NO (Permanently Unavailable)
If only three categories,
why should I
discriminate between
acknowledgement
codes?
Many vendors use these fields internally
to keep track of confirmation rate
variance and error reporting.
We use specific acknowledgment codes
for business decisions and better ASIN-
level availability insight. We encourage
you to continue providing the specific
code that applies to your ASIN
availability status.
We have now have two “NO” buckets to group status options with
buying decisions vs one previously
The lists shown here represent all possible acknowledgement codes. The codes displayed in your account are based on the
business group of that ASIN and will not include all of those in this list.
In some cases, this means that your acknowledgement code list may
have been reshuffled to group by procurement status
The lists shown here represent all possible acknowledgement codes. The codes displayed in your account are based on the
business group of that ASIN and will not include all of those in this list.
Below is the full reshuffle that occurred
The lists shown here represent all possible acknowledgement codes. The codes displayed in your account are based on the
business group of that ASIN and will not include all of those in this list.
FAQ 1:
Does the ASIN-level
inventory management
feature allow for bulk
uploads?
With current iteration, you will be able to make
bulk changes for up to 25 items at a time on
the screen. The feature does not support
extract download or upload (ie: excel) at this
time.
We will aggregate the information and
honor the most recent signal, whether it is
communicated through EDI or Vendor
Central
FAQ 2:
How will Amazon
interpret combination of
EDI signals and PO
acknowledgements on
Vendor Central?
We will begin Pilot launch on Nov 16th for
select vendors in US Hardlines and
Consumables product lines. After that, we
plan on staggering the launch GL-by-GL for
the following list. The feature will be
available to all vendors for the GL’s below.
FAQ 3:
Which GL’s are in-scope
for ASIN-level inventory
management feature?
Home Improvement
Kitchen
Lawn and Garden
Major Appliances
Mobile Electronics
Musical Instruments
Office Products
US Consumables
Baby
Beauty
Grocery
Health and Personal Care
US Hardlines
Camera
Consumer Electronics
Furniture
Home
Home Entertainment
Outdoors
PC
Pet Products
Sports
Tools
Toys
Wireless
Amazon makes purchase decisions that is
aggregated across many inputs. Item
availability is one of many inputs that we
consider. Thus, while we attempt to send
Purchase Orders (POs) to vendors who
indicate in-stock availability, there is no
guarantee of PO receipt.
FAQ 4:
Does marking an item
“In Stock” mean that I
will receive PO’s for this
product?
While we attempt to send Purchase Orders
(POs) to vendors who indicate in-stock
availability, we may occasionally send you
POs even after indicating temporarily or
permanently out of stock, particularly if
there is customer demand that we would
like to fulfill.
FAQ 5:
Does marking an item
“Temporarily Unavailable” or
“Permanently unavailable”
mean that I will no longer
receive PO’s for this
product?
No new acknowledgement code has been
added with the updated dropdown. We
aimed to differentiate acknowledgements
and categorize as temporarily unavailable
and permanently unavailable, and
communicate implications with each
choice.
FAQ 6:
Are there new
acknowledgement
codes introduced with
the updated PO
acknowledgement
dropdown?
Did you find this
content helpful?