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OPITO APPROVED STANDARD Offshore Radio Operator During Emergencies

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OPITO APPROVED STANDARD

Offshore Radio Operator During Emergencies

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The content of this document was developed by an Industry Work Group co-ordinated by OPITO. OPITO would like to thank the following organisations, who were represented on the work group, for their valuable contribution: UK Offshore Operators Association (UKOOA) International Association of Drilling Contractors (IADC) Offshore Contractors Association (OCA) Inter Union Offshore Oil Committee (IUOOC) Established Training Providers HM Coastguard Guidance was also received from: Health & Safety Executive - Offshore Safety Division (HSE -OSD) Civil Aviation Authority (CAA)

_____________________________ Guidance and advice on this Training Standard is available by contacting: OPITO Minerva House Bruntland Road Portlethen Aberdeen AB12 4QL Tel: 01224 787800 Fax: 01224 787830 © OPITO is the trading brand of CSSL, a member of the Cogent SSC Ltd group of companies. All rights reserved. No part of this publication may be reproduced, stored in a retrieval or information storage system, or transmitted, in any form or by any means, mechanical, photocopying, recording or otherwise, without the prior permission in writing of the publishers.

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AMENDMENTS

AMENDMENT & DATE PAGES CHANGES MADE BY

CHECKED BY

APPROVED BY

1 Change of address 21/6/99

1 J.Boath L.Geddes J.Boath

2 Change Cogent to OPITO

Various I. Emslie G. Clark I. Emslie

3 Changed (07-12-07): Incident : Onboard, external, offshore, external onshore, as directed by OIM To: Incident : Onboard, external offshore & external onshore as directed by OIM

17 T. Wilson P. Crowther P. Crowther

4

Changed to new OPITO logo; updated header, title page & numbering scheme 17-01-08

All T. Wilson P. Crowther P. Crowther

5 Simplified assessor qualifications 17-11-08

17, 31 T. Wilson J. Cameron J. Cameron

6 Moved revision bar to header 09-Dec 2008

All except title page

T. Wilson

J. Cameron

M. Duncan

7 Changed header to reflect amendment numbering scheme 09-Dec 2008

All except title page

T. Wilson

J. Cameron

M. Duncan

Any amendments made to this standard by OPITO will be recorded above.

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CONTENTS PAGE SECTION A

INTRODUCTION 5 Development of Standard 5 Performance Assessment 6 Certification & Recording 6 Live Onshore Fire/Emergency Integrated Exercises 7

SECTION B

FUNCTIONAL MAP 8 COMPETENCE STATEMENTS 9

Overview 9 The Statements 10

GUIDANCE FOR ASSESSORS 17

Assessing Candidates 17 Checklists 21

SECTION C TRAINING PROGRAMME 28

Initial Training 29 Live Onshore Fire/Emergency Integrated Exercises 30

SECTION D RESOURCES 31

Staff 31 Facilities 32 Equipment 33

SECTION E

GENERAL REQUIREMENTS 34

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A INTRODUCTION

This document introduces and describes the competence statements and safety training for the UK Oil & Gas Industry. It explains how competence shall be assessed and certificated for Offshore Radio Operators. The industry recognises that a major objective is to prevent incidents occurring and if they do occur to control them and minimise effect. It is important therefore to set common standards and to ensure that they are maintained. Before personnel can be assessed against standards they will require the knowledge and skills to enable them to carry out the tasks involved. They may also require basic training and practice before being assessed.

The purpose of this document is to set out the initial emergency response training requirements for Offshore Radio Operators which will be conducted at an onshore training establishment. The training establishment, should recognise that this is only part of a broader training programme. There will also be company and installation specific emergency response training most of which will be conducted offshore on a regular basis as offshore drills and exercises.

A.1 Development of Standard

The standard has been developed using a national competence model. This involved the analysis of functions required to handle an emergency offshore from which statements of competence were developed. These statements specify what personnel are required to do in an emergency.

A Functional Map and the Competence Statements are part of this document (Section B).

Using this competence based process, the following were identified and developed.

(a) What Offshore Radio Operators were expected to do. (b) The underpinning knowledge and skills they would require to enable them

to do what was expected. (c) How they could demonstrate what was expected of them. (d) How their performance would be assessed.

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Using the identified knowledge and skills the content of the training programme was developed. This competence approach has ensured the content of the training programme is relevant, the benefits being focused, effective training.

OPITO as custodian has a responsibility to industry to maintain, develop and update these standards.

A.2 Performance Assessment

Delegates attending this training and assessment programme (referred to as candidates during assessment), will be given a series of explanations and demonstrations which will identify what they are expected to know and do. This will be followed by practical exercises which will allow delegates to demonstrate their skills, knowledge and understanding of their emergency response role. Assessment of the delegates performance will be against the stated training outcomes.

A specimen Assessor's Checklist with guidance is provided in Section B. Assessors may use this, or other suitable document, to record the candidate's performance.

If required, further time and opportunity for coaching will be given to delegates to enable them to reach the standard leading to the award of a certificate. However, the time available for this during a programme is limited and it should be recognised there may be occasions where other arrangements need to be made.

A.3 Certification & Recording

An OPITO Certificate, will be issued to all delegates assessed as meeting the stated training outcomes. The issue of a certificate indicates that the delegate has achieved a level of competence to enable him/her to be part of Offshore Emergency Response Team as a Radio Operator subject to installation specific training and development.

Details of all delegates attending the training course and of all certificates issued will be recorded on the Central Register (CR) operated by OPITO.

Following satisfactory assessment the training provider delivering the emergency training will, for every delegate,

(a) issue a certificate

(b) register the candidate with OPITO.

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A.4 Live Onshore Fire/Emergency Integrated Exercises

The interval between the initial training and assessment and subsequent further practice will be as detailed in the UKOOA Guidelines for Competence and Training in Emergency Response. Information on Live Onshore Fire/Emergency Integrated Exercises is given in Section C.

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FUNCTIONAL MAP

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Key Role: Maintain effective communications during emergencies (Offshore Radio Operator) Unit 1: Maintain a state of readiness and respond to emergency Element 1.1: Maintain a state of readiness Element 1.2: Respond to emergency Unit 2: Operate communications equipment during an emergency Element 2.1: Establish effective communications Element 2.2: Maintain effective communications Element 2.3: Close down communications

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Unit 1: Maintain a state of readiness and respond to emergency Element 1.1: Maintain a state of readiness Performance Criteria 1.1.1 Communications equipment is identified and checked for serviceability

in accordance with procedures and operational requirements. 1.1.2 Appropriate persons are notified and appropriate action taken to

maintain equipment serviceability in accordance with procedures. 1.1.3 Radio operators duties are performed during drills and exercises in

accordance with procedures. 1.1.4 Status boards are maintained in accordance with procedures. 1.1.5 Information relating to other offshore and onshore facilities is

maintained. Range Procedures: Operations, status board, emergency, standing instructions, radio

regulations Means of communication: Main, standby, alternate, onboard, SOLAS*, alternative power

supplies Appropriate persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on

location, other appropriate installations, coastguard, duty emergency contact

Appropriate action: Records check, physical check, operation check * SOLAS - Main, standby and alternate equipment capable of transmitting on internationally designated frequencies for distress and safety.

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Knowledge

Communications equipment - uses, limitations, channels,emergency back-up

Checking for serviceability of communications equipment

Radio operators' duties

Drills and exercises

Procedures Evidence Requirements Evidence will be provided by demonstration over a period of time supplemented, as required, by realistic simulation, oral/written questioning and/or written assignment. These methods may also contribute to coverage of the range and knowledge specifications.

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Unit 1: Maintain a state of readiness and respond to emergency Element 1.2: Respond to emergency Performance Criteria 1.2.1 Emergencies are responded to in accordance with procedures. 1.2.2 Information is communicated to appropriate persons in accordance

with procedures. Range Procedures: Emergency, operations, standing instructions Information: Type and location of emergency, status of emergency, POB,

casualties, assistance required Emergencies: MOB, general, fire, gas, abandon platform Appropriate persons: Appropriate emergency response personnel, SBV, DSV, supply boat,

aircraft, other vessels on location, other appropriate installations, coastguard, duty emergency contact

Knowledge

Information required in emergencies

Uses of status boards

Response to emergencies

Procedures Evidence Requirements Evidence will be provided by demonstration over a period of time supplemented, as required, by realistic simulation, oral/written questioning and/or written assignment. These methods may also contribute to coverage of the range and knowledge specifications.

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Unit 2: Operate communications equipment during an emergency Element 2.1: Establish effective communications Performance Criteria 2.1.1 Onboard communications are established in accordance with

procedures and as directed by appropriate persons. 2.1.2 External offshore and onshore communications are established with

appropriate persons in accordance with procedures and operational requirements.

2.1.3 Additional communications are established as directed by the OIM or

other appropriate person. Range Procedures: Emergency, standing instructions, operations, ITU radio regulations Means of communication: Main, standby, alternate, onboard, SOLAS*, alternative power

supplies Appropriate offshore persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on

location, other appropriate installations Appropriate onshore persons: Coastguard, duty emergency contact Knowledge Communications equipment

Appropriate people

Procedures Evidence Requirements Evidence will be provided by demonstration over a period of time supplemented, as required, by realistic simulation, oral/written questioning and/or written assignment. These methods may also contribute to coverage of the range and knowledge specifications.

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Unit 2: Operate communications equipment during an emergency Element 2.2: Maintain effective communications Performance Criteria 2.2.1 Information is communicated in accordance with procedures. 2.2.2 Updates are prepared and issued to appropriate offshore and onshore

persons on a regular basis in accordance with procedures and operational requirements.

2.2.3 A radio logbook is maintained in accordance with procedures. 2.2.4 The radio operator's role is handed over to the appropriate person in

accordance with procedures and operational requirements. 2.2.5 Radio communications are handed over to a third party in accordance

with procedures and operational requirements. Range Procedures: Operations, log book, emergency, standing instructions, radio

regulations Information communication: Accurate, relevant, confirmed, timely, consistent Appropriate offshore persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on

location, other appropriate installations Appropriate onshore persons: Coastguard, duty emergency contact Appropriate person: Relief Radio Operator Radio Log book maintenance: Accuracy, legibility, clarity, chronological, signatures

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Knowledge

Accurate and legible recording

Updating

Handovers

Third party requirements

Procedures

Information requirements

Evidence Requirements Evidence will be provided by demonstration over a period of time supplemented, as required, by realistic simulation, oral/written questioning and/or written assignment. These methods may also contribute to coverage of the range and knowledge specifications.

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Unit 2: Operate communications equipment during an emergency Element 2.3: Close down communications Performance Criteria 2.3.1 Communications in relation to the incident are concluded in

accordance with instructions and procedures. 2.3.2 Defects are recorded in accordance with procedures. Range Procedures: Emergency, standing instructions, operations, ITU radio regulations. Means of communication: Main, standby, alternate, onboard, SOLAS*, alternative power

supplies Knowledge To include:

Debrief - purpose, structure, information requirements

Communications equipment

Defect reporting

Incident : Onboard, external offshore & external onshore as directed by OIM

Procedures Evidence Requirements Evidence will be provided by demonstration over a period of time supplemented, as required, by realistic simulation, oral/written questioning and/or written assignment. These methods may also contribute to coverage of the range and knowledge specifications.

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GUIDANCE TO THE ASSESSOR

The Industry Standard for Radio Operator describes competent performance and lays down the criteria by which competence should be demonstrated.

It is essential that you read and understand this Section "Guidance to the Assessor" before you use the checklist.

• What is in this document?

This assessor's checklist describes the evidence which an assessor should seek in order to make a judgement on each candidate's competence (Section B) and also includes a Candidate Record (Section C).

• Where and how will candidates be assessed?

Candidates will normally be assessed during simulated exercises which may be conducted at a suitable location. The assessment will take the form of observation of the tasks being performed supported where necessary by oral or written questions.

• Who can be an Assessor?

Assessors must be: • Discipline experts trained and qualified in assessment techniques.

Assessors may be assisted by other assessors when gathering evidence on performance.

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• How does an Assessor use this Checklist and Candidate Record?

(a) Enter the candidate's name and company on the checklist and

candidate record.

(b) Prior to the assessment taking place you (the assessor) must:

make the candidate(s) aware that they are to be assessed. ensure that the candidate(s) understands the standard which they will be assessed against. ensure that the assessment site and conditions for assessment are suitable.

(c) Having ensured (a) and (b), you (the assessor) should clearly detail to the candidate(s) the task(s) to be performed indicating also how you intend to gather evidence (eg observation of simulated exercises, oral or written questions, witness statements).

(d) Allow an opportunity for feedback from the candidate.

(e) Start the assessment, allow the candidates to continue with the tasks

unless there is a breach of safety at which point the assessment should be stopped. The assessment exercise may continue when safety has been restored in order to identify any future training or development needs. Candidates should not be guided or prompted during the assessment. However, it may be necessary by using an appropriate questioning technique to ensure the candidates have the necessary underpinning knowledge and understanding to perform the tasks effectively and safely.

(f) In order to keep your own record when you are satisfied that the

candidates have demonstrated competence in each task place a ( ) in the appropriate 'Onshore' box on the checklist and indicate the source of evidence by entering the code O, S, Q or W alongside the ( ). The codes are shown at the bottom of each page of the checklist.

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Boxes which are shaded do not require any mark.

Any candidate not yet demonstrating competence in a particular task should be identified in the 'Remarks' space by their allocated number (from the Candidate Record) and the appropriate task reference number. These reference numbers relate directly to the Competence Statements for Radio Operators.

The 'Remark' may later be superseded by a 'now competent' statement if, following further coaching and/or practice, the candidate is able to demonstrate competence. However, there may be instances where a candidate does not demonstrate competence during the period of this programme.

In such cases the candidate's number and details of any training development needs which have been identified should be entered in the appropriate place on the Candidate Record.

(g) Assessors should be aware that an assessment of competence

is a judgement to be made by the assessor and is not necessarily dependent on a 'tick in every box' since some tasks are obviously of critical importance and some are not.

In making a judgement it may be necessary for you (the assessor) to consult with other assessors who may also have witnessed the candidate's performance.

The Assessor's Checklist is an aid to the assessor in making this judgement.

(h) When Candidates have been assessed for competence as Offshore

Radio Operator the result of the assessment for each candidate must be transferred to the Candidate Record either in the 'Competent' column as ( ) or as NYC (Not yet Competent). Their training/development needs should be identified in the appropriate space.

(i) On completion of the programme you should sign-off the Candidate

Record.

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(j) Following the assessment, you (the assessor) should comment to

the candidate on the positive aspects of the candidates performance identifying where appropriate, the areas where competence has not been demonstrated and further training/ development is required.

These training/development requirements should also be communicated to the candidate's employer.

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ASSESSOR CHECKLIST

MAINTAIN EFFECTIVE COURSE DURING EMERGENCIES (OFFSHORE RADIO OPERATOR)

Ref: Task Onshore Offshore Source of

Evidence

1 Maintain a state of readiness and respond to emergency

1.1 Maintain a state of readiness

1.1.1 Identify and check all communications equipment for serviceability

1.1.2 Take appropriate action to maintain serviceability

1.1.3 Perform radio operators duties during drills and exercises

1.1.4 Maintain status boards

1.1.5 Maintain information

Procedures: Operations, status board, maintenance, emergency, standing instructions, radio regulations Means of Communication: Main, standby, alternate, onboard, SOLAS, alternative power supplies Appropriate persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on location, other appropriate installations, coastguard, duty emergency contact Appropriate action: Records check, physical check, operation check

1.2 Respond to emergency

1.2.1 Respond to emergencies

1.2.2 Communicate information

Procedures: Emergency, operations, standing instructions Information: Type and location of emergency, status of emergency, POB, casualties, assistance required Emergencies: MOB, general, fire, gas, abandon platforn Appropriate persons: Appropriate emergency response personnel, SBV, DSV, supply boat, aircraft, other vessels on location, other appropriate installations, coastguard, duty emergency contact

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Remarks:

Source of Evidence O - Observation S - Simulation Q - Questioning W - Witness

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Ref: Task Onshore Offshore Source of

Evidence

2 Operate communication equipment during an emergency

2.1 Establish effective communications

2.1.1 Establish onboard communications

2.1.2 Establish external communications

2.1.3 Establish additional communications

Procedures: Emergency, standing instructions, operations, ITU radio regulations Means of communication: Main, standby, alternate, onboard, SOLAS, alternative power supplies Appropriate offshore persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on location, other appropriate installations Appropriate onshore persons: Coastguard, duty emergency contact

2.2 Maintain effective communications

2.2.1 Communicate information

2.2.2 Prepare and issue updates

2.2.3 Maintain radio logbook

2.2.4 Handover radio operator's role

2.2.5 Handover radio communications

Procedures: Operations, log book, emergency, standing instructions, radio regulations Information communication: Accurate, relevant, confirmed, timely, consistent Appropriate offshore persons: Line supervisor, SBV, DSV, supply boat, aircraft, other vessels on location, other appropriate installations Appropriate onshore persons: Coastguard, duty emergency contact Appropriate person: Relief Radio Operator Radio Log Book maintenance: Accuracy, legibility, clarity, chronological, signatures.

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Remarks:

Source of Evidence O - Observation S - Simulation Q - Questioning W - Witness

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Ref: Task Onshore Offshore Source of

Evidence

2.3 Close down communications

2.3.1 Conclude communications.

2.3.2 Record defects

Procedures: Emergency, standing instructions, operations, ITU radio regulations Means of communication: Main, standby, alternate, onboard, SOLAS, alternative power supplies

Remarks:

Source of Evidence O - Observation S - Simulation Q - Questioning W - Witness

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CANDIDATE RECORD MAINTAIN EFFECTIVE COMMMUNICATIONS DURING EMERGENCIES (OFFSHORE RADIO OPERATOR)

Candidate Name: Company:

Training and Development Needs:

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Declaration: The person named was assessed by me against the criteria and range indicated in Section 2 of this document and in this document and in accordance with the assessment guidance. I consider the above person *has/*has not achieved a level of competence to enable him/her to take up a position in an emergency response function as a Radio Operator subject to further installation specific training and development. *I consider the above person requires further training and development in addition to that which is installation specific.

Assessor's Name Signature Date

* delete whichever does not apply

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C TRAINING PROGRAMME

The information in this part is for trainers. Firstly, it provides initial training which includes a programme to enable candidates to acquire the necessary knowledge and skills which underpin the tasks to be performed. Secondly, it provides the requirements for further practice and assessment of competence.

C.1 Initial Training C.1.1 Target Group

This programme is designed to meet the emergency response training and assessment requirements for Offshore Radio Operators as identified in the UKOOA Guidelines for Competence and Training in Emergency Response.

C.1.2 Delegate Prior Achievement

Attendance on this programme is open to delegates who are in possession of a relevant statutory certificate covering the operation of aeronautical and marine radio communications equipment.

C.1.3 Training Outcomes

Delegates, following a series of explanations, demonstrations and opportunities to practise, will as a candidate be assessed against the competence statements relating to the following outcomes.

C.1.3.1 Knowledge of:

· The role of the Radio Operator · Offshore emergency response arrangements · The relevant regulations · Maintaining a state of readiness

C.1.3.2 Responding to an emergency. C.1.3.3 Establishing communications. C.1.3.4 Maintaining communications. C.1.3.5 Closing down communications.

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C.1.4 Training programme

In order to make efficient use of the time and ensure effective learning there should whenever practicable be an integration of the three phases of explanation, demonstration and practice. The training programme outlined below will assist delegates to meet the stated outcomes.

C.1.5 Give an overview of,

(a) Emergency Response arrangements (b) The role of the radio operator (c) The range of communications equipment in use offshore (d) A typical network including people, assets and communication routes

C.1.6 Give an explanation and demonstration of:

(a) The operation of communication equipment; to include main, standby, alternate and SOLAS.

(b) Checking the communications equipment for serviceability. (c) Maintaining status boards. (d) Maintaining a radio log book. (e) Handovers - relief radio operator - third party

Delegates to practise.

C.1.7 Provide a series of scenario based exercises to enable the delegates to

operate as Radio Operator. These scenarios will:

(a) allow the delegate to carry out; the duties in C.1.6 above (a) to (e) inclusive.

(b) reflect likely emergencies, eg. MoB, general, fire, gas and installation abandonment.

(c) require delegate to contact people and organisations involved in the emergencies given in (b).

C.1.8 Duration of Initial Training The optimum 'contact time' for this training and assessment programme is seen

as 8 hours.

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C.2 Live Onshore Fire/Emergency Integrated Exercises C.2.1 Target Group

This programme is designed to meet the further practice and assessment requirements recommended in the UKOOA Guidelines for Competence and Training in Emergency Response as part of the Live Onshore Fire/Emergency Integrated Exercises.

C.2.2 Delegate Prior Achievement

Attendance on this programme is open to delegates who are preferably in possession of a current Offshore Radio Operator certificate.

C.2.3 Outcomes

Delegates will have previously demonstrated their knowledge and skills and will have been assessed as competent offshore radio operators. During this programme they will be given the opportunity to demonstrate, as detailed below, their knowledge and the actions required as an Offshore Radio Operator in aspects which they cannot reasonably practice offshore.

C.2.3.1 Responding to an emergency. C.2.4 Programme

The programme will be designed to give delegates the maximum opportunity to practise the offshore radio operator emergency response skills previously developed. Where necessary delegates should receive further training or coaching. At the end of the programme the training provider should identify, to the employer, delegates requiring further development and training.

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D RESOURCES In order that a competence programme may be delivered successfully it is

essential that the right people are there to support the programme and that the appropriate facilities and equipment are in place.

This section looks at each of these and sets out important guidelines. D.1 Staff Instructional staff will be required to carry out training and Assessors will be

required to judge candidate’s competence. It is important that the staff involved have the appropriate qualifications and experience.

D.1.1 Qualifications & Experience D.1.1.1 Instructional Staff

All instructional staff must be, (a) Trained in instructional/lecture techniques and/or have proven

instructing/teaching experience. (b) Included in an ongoing staff training programme, which includes visits

to offshore oil and gas installations, to enable them to maintain and update skills and knowledge.

D.1.1.2 Assessors All Assessors must be:

(a) Discipline experts trained and qualified in assessment techniques.

D.1.1.3 All Staff All staff must have:

(a) The appropriate competencies to conduct/assist the element of training being conducted.

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D.1.2 Instructor/Delegate Ratio

Theory 1 : 12 Demonstration 1 : 12 Practical 1 : 4 Assessment 1 : 1

D.2 Facilities Different facilities may be required and it is important to make sure that these

are available. D.2.1 Administration arrangements to support delegates from booking through

registration and assessment to certification. D.2.2 Theory training area(s) so designed to enable each delegate to participate

fully. D.2.3 Practical training areas so designed to enable each delegate, to participate

fully and to practise the role of radio operator. All facilities must be maintained, and where appropriate, inspected and tested in accordance with current standards/legislation.

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D.3 Equipment (of a type found on offshore oil and gas installations) Different types of equipment may be required and it is important to make

sure that that it is both available and fit for purpose.

All equipment must be maintained and where appropriate inspected and tested in accordance with current standards/legislation.

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E. GENERAL REQUIREMENTS

Training establishments are responsible for ensuring the following:

(a) The issuing of certificates direct to the individual completing the programme and to the sponsoring company (when required). Each Certificate must indicate the course is accredited by OPITO and must contain the following:

· Establishment Name · Full OPITO Course Title stating that it is OPITO approved · Delegate's Name · Course Dates · Expiry Date · Certificate Number · Establishment Signatory

(b) Each individual attending any OPITO approved programme completes a Central Register (CR) registration form. This form must be returned by the training establishment to the OPITO on a weekly basis.

(c) Ensuring training staff are kept up to date with the emergency

arrangements and organisation of the Offshore Oil Industry; this should include close liaison with UKOOA, HSE - Offshore Safety Division, HM Coast Guard, etc.