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AmericanDentalMarketing.com

AmericanDentalMarketing.com. General Considerations Max 4 Rings Before Answering (during hours) After Hours one or zero is better! Avoid Reference

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Page 1: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

AmericanDentalMarketing.com

Page 2: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Sample Outgoing Messages

Page 3: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Outgoing Message‘first impressions don’t always wait’

General Considerations Max 4 Rings Before Answering (during hours)

After Hours one or zero is better! Avoid Reference to Hours & Other ‘Fluff’ Never longer than 45 seconds Include your tagline, if you have one. If not, get one!

Types of Messages During Office Hours Lunch Meetings After Hours Extended Absences

AmericanDentalMarketing.com

Page 4: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Thank you for your decision to call YOUR PRACTICE HERE, where YOUR TAGLINE HERE!

We cannot speak with you at the moment…but look forward to getting and keeping you smiling…

Feel free to leave a confidential message…including how it is we can be of service to you…

If this is an emergency, we’re concerned, and invite you to INSTRUCTIONS HERE

Thank you again for calling. We look forward to helping you. 

 

AmericanDentalMarketing.com

Outgoing MessageAfter Hours

Page 5: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Outgoing MessageDuring Hours

AmericanDentalMarketing.com

Hello and thank you for calling …. where we’re YOUR TAGLINE HERE and apologize we cannot take your call at the moment.

Please leave your name….so we can return your call and give you the attention you deserve.

Thanks again for calling… and make it a wonderful day!

Page 6: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Outgoing MessageTeam Meeting

AmericanDentalMarketing.com

….we are currently attending an educational meeting to improve our practice and the care we deliver to our patients.

We will return…. And be sure to return your call then.

Page 7: AmericanDentalMarketing.com.  General Considerations  Max 4 Rings Before Answering (during hours)  After Hours one or zero is better!  Avoid Reference

Thank You

AmericanDentalMarketing.com