Embed Size (px)
Citation preview
Microsoft Financial Services
Tony EmersonMicrosoft Banking Director - EMEA
•Microsoft’s Global FSI Business
•Evolution of Banking Strategy
•Industry Solutions Focus for Financial Services
•Customer Examples
Growing absolute revenue size
Qualitative shift in our business – into more and more “mission critical” transactional roles
Focus on Industry Solution to solve real Business Problems
People are noticingAnalysts, customers,
partners
Increasingly influential in Microsoft’s core technology, marketing and product direction
Increasing importance of FS Industry partners
Santander – common payment backbone 62m message p/day, 1156 tps
London Stock Exchange – TradElect 3000 trades per second; 10ms down from 140ms
UniCredit (HVB) – 996 node cluster - reduced time to market for structured derivatives cross asset
SWIFT - Gold Certified
Central Bank of Spain - High Value Payments
CheckFree – 1000 tps and 24% less TCO
Nasdaq – Market Data Service handles 5,000 tps at market open
Garanti Bank - Turkey’s Garanti Bank Reduces Mainframe Loads Using SQL Server 2005 Solution
Banco Azteca - 64-bit Platform for Bank’s Core Transactions
DenizBank – Migrates Core Banking System to SQLServer 2005 (64 Bit) and .NET
SAP Core Banking Benchmark 8,279,000 postings to bank accounts per hour
Nationwide (UK) - Basel II Compliance Solution with SQL 2005 consolidating 80 different systems data & storing for 7 years
Fiserv CBS - Banking Software Scales to 10,000+ Concurrent Users with SQL 2005
Citi - Market Montage Solution Supports 200,000 msg per sec (70tb on SQL and growing)
Citi – CitiVision Integrates 270 Different Sources of Information for 12,000+ Global Investment Bankers
Citi - Corporate and Investment Banking Develops New Digital Identity Solution
Equifax - Equifax Sees 14 Percent Lower TCO Deploying Supercomputers on Windows Instead of Linux
Bank of Montreal: 18,000 users on .NET Smart Client for Branch (.NET Framework)
Merrill Lynch: - High-Performance Database Helps Brokerage House Position for Future Growth
Bank of America automates customer call center –18,000 agents using Microsoft Customer Care Framework (CCF)
Equens - 25 TB Payment System
JPMorganChase – equities trading platform
Allstate – Producer Connectivity network leverages .NET while helping enable Policy Managementsolution in record time.
Barclays Capital Trade and Positioning System processing 200 trades/sec up to 1000 trades/sec
Reuters - Reuters Equities Research High Availability for 10 Tb on 64bit
Customer
Experience
Reduce Cost
and Reduce Risk
Sustainable
Leadership
Process
Excellence
Risk Management
Reduce infrastructure complexity
Cost reduction
Attract and retain customers
Increase the value of customers
Delight the customer
Increase automation
Eliminate silos
Simplify the business
Distribution superiority
Value Chain Focus
Smart Sourcing
Develop
Customer
Relationships
Improve
Operations
Drive
Innovation
Sources: Gartner, IDC, TowerGroup, Standard and Poor’s
Build
Partner
Connections
Microsoft Financial Services
Millenials – 85 Million Strong
Expect rapid feedback and on the spot rewards
Socially Responsible
Open dialog
Latest technology
Manage to outcomes not processes
Collaborative
Fickle
Enjoy control
Always “On”
Millennials
MyPod Generation
GenY
Baby Boomets
Boomerang Generation
Microsoft Financial Services
Microsoft Financial Services
EFMA and Microsoft
Throughout 2005 and 2006
24 Senior Executives participated
Develop a series of Recommendations
Microsoft Financial Services
Significantly lower cost base
Much greater customer-centricity
Process excellence
Easier cross border operations
Truly integrated customer and channel experience
Any sales or service request in any channel
Simpler product and service value propositions
Microsoft Financial Services
Advisor Platform
Payments Services Factory
Core Banking
Branch
Internet BankingCustomer & Performance
Insight
Customer Knowledge
Document & Records
Management
Regulatory Compliance &
Controls
Risk & Compliance OperationsInnovationCustomerBusiness
Intelligence
5 Business Imperatives
MSFT product
SQL, BTS, Office, Server etc
Partners
LOB Apps, AML app, portfolio
pricing, OMS, Core Policy etc
Frameworks, Accelerators,
Adapters, Guidance, Bundles
“Assets that reduce project cycle
times”
The Financial Services group is dedicated to bringing innovative solutions through our partner ecosystem to the marketplace.
These solutions provides our customers a competitive edge while leveraging an
innovative, insightful, and intuitive platform which scales from the mobile device to enterprise servers and grid
computing.
Digital Lifestyle
Microsoft Financial Services
Microsoft and Intel will jointly spend 20 million dollars over five years to fund
Universal Parallel Computing Research Centers at the University of California,
Berkeley, and the University of Illinois at Urbana-Champaign.
Today Microsoft Research has more than 800 researchers working across more
than 55 areas of research. Microsoft Research collaborates with the world’s
foremost researchers in academia, industry and government to move research in
new directions across nearly every field of computer science, engineering and
general science. Today, the WW R&D Budget for MSFT exceeds $8B USD, with
$40B allocated over the next 5 years.
Microsoft Research is dedicated to conducting both basic and applied research in
computer science and software engineering. Its goals are to enhance the user
experience on computing devices, reduce the cost of writing and maintaining
software, and invent novel computing technologies.
Microsoft Financial Services
Identity Theft a thing of the past…
Forbes 2013 – Banking with Microsoft
The last check on earth…
American Banker 2013 – Microsoft Imaging
Mainframe unplugged…no one notices.
Bank System and Technology 2013 – Replaced by Microsoft
Wireless branch opened in 2 days…Wall Street Journal
Microsoft Financial Services
360 degree customer views
We know the customer. We
enable segment of one,
channel preference, and
make the right product
offerings at the right time
Customer presence – A chip in their card or
cell phone tells us when they enter the
branch. This allows for a more personal,
appropriate greeting and instant view of the
customer relationship.
Mobility - We have all
the information at our
fingertips and can serve
customers rapidly and
without error
Remote advisors – We can
quickly involve a specialist in
video chat sales conversations
who can help us with our
customer.Training – Now we learn
online in the branch on our
free time
Innovation Investments
Windows HPC Server 2008 can efficiently scale to thousands of processing cores and provides a comprehensive set of deployment, administration, and monitoring tools. Recent test data:
1184 node cluster deployed in 4 hours (from bare metal)
35 seconds to allocate resources on 9472 cores vs. >5 minutes to start a job on Linux on 2000 cores
Message Passing Interface (MPI) over the new Network Direct technology achieved 77.7% vs. 70% on Linux
831,816 unique process pairs were created, 921 million messages and 53 TB of data exchanged without a single failure!
Source: National Center for Supercomputing Applications (NCSA) Testing (April 2008) - results not yet officially posted (Summer 2008)
“Over a period of 2 weeks, the HPC team worked with the NCSA
staff to deploy the CTP build of Windows HPC Server 2008 on
1184 nodes and achieved the Linpack result of 68.5 TFlops and
77.7% efficiency on 9472 cores, blowing away the expectations
and catapulting our product into entirely new realm of
supercomputing.”
Kyril Faenov
General Manager - US-High Performance Computing
Microsoft Corporation
Surface computing moves beyond the traditional user interface to a more natural way of interacting with information.
Direct Interaction
Multi-User / Multi-Touch recognition
Object Recognition
A connected device that combines software, hardware, and web-based services.
“The surface computing product, called Microsoft
Surface, is an innovation that will change the way people
shop, dine, entertain and live.”
Steve Ballmer
CEO
Microsoft Corporation
Microsoft Silverlight is a web-based subset of WPF providing rich media experiences and interactive applications for the Web.
Microsoft Silverlight is a cross-browser, cross-platform, and cross-device plug-in
High Definition video, cost-effective advanced streaming, unparalleled high-resolution interactivity with Deep Zoom technology
“The Web is at the center of everything Microsoft is doing. The
investments we’re making will enable developers and designers
to deliver a range of seamless, connected experiences across
the continuum of Web applications, rich clients, mobile and other
devices.”
Ray Ozzie
Chief Software Architect
Microsoft Corporation
Wells FargoNext-Generation ATM with New Design and Development Tools
Benefits
Next Generation User Experience for over 6,600 ATMs
Fast time-to-market for new content
More efficient design and development collaboration
Effort & Tools
3 Developers
8 months
WPF & .NET Framework 3.0
“Windows Presentation Foundation provides the tools we need to make our ATM experience as rich as some of the best Web sites and take advantage of e-commerce best practices.”
Joathan Velline, Senior Vice President of ATM Banking, Wells Fargo
Microsoft Financial Services
Stay on top of the market without going to Fidelity.com - a Vista Gadget
Personalize a new watch list, chart stocks, or just stay current on the latest market news
Leverage the Windows User Community of 300M+
Innovation with our CustomersFidelity Windows Vista Gadget
Microsoft Financial Services
Bank of AmericaDigital Signage
Centralize Distribution of Brand and Product advertisements
Create a new revenue stream for ads in branches…measurements with the ad platform
RFID for targeting by segment
Use the same infrastructure for directed sound…
“We define the banks signage initiative as successful. Customers found the following, perceived wait time being reduced, better recall of ads as well as future planned engagements.”
Michelle Barlow, Bank of America
Microsoft Financial Services
Partner with us…
Engage with us…
Invest with us…
…Together, we are better!
