Amongst - Siemens€¦ · Amongst Us A Siemens Southern ... which will be integrated into the TCS. Our Project Manager for the TCS, Johan van ... as well as rules for ethics in accounting,

AmongstUsA Siemens Southern African newsletterVol 21 • July 2007

Bridgingthe skillsshortagegap

Meet our

new CFO

Our new

Roundabout

section

IT solutions

from a global

powerhouse

Pg 6 Pg 7 Pg 11 Pg 19

As part of the overall expansion of theRichard's Bay Coal Terminal (RBCT) inKwaZulu-Natal, our Industrial Solutions andServices (I&S) business unit has beenawarded a contract worth approximatelyR15-million to upgrade the existingTerminal Control System (TCS) to a SiemensPCS7/Simatic IT platform and createcapacity for the new Phase 5 expansioncomponents, including additionalconveyors, a stacker/reclaimer and a tippler,which will be integrated into the TCS.

Our Project Manager for the TCS, Johan vanSchalkwyk says RBCT is expanding itscurrent annual throughput capacity of 72million tons to increase to 91 million tonsper annum to meet South Africa's short tomedium term export capacity requirements.

"The existing TCS is not aligned with theRBCT engineering technology vision andrequires complete replacement as part ofthe expansion to increase plant capacity,"says Johan. "Together with experts fromSiemens in Germany, we arecommissioning and implementing a new,integrated TCS that will allow for thisadditional equipment and futurescalability."

Johan says the existing TCS consists of anumber of systems with various extensionsthat has been put together over time,including Siemens SIMATIC S7programmable controllers (PLC) andWonderware software platforms that will bereplaced with the Siemens SIMATIC PCS7

Upgrading the Richard's Bay Coal Terminal

process control system. "The Manufacturingand Execution System (MES) functionsrelated to the TCS, excluding operationsplanning, will be re-engineered in SIMATICIT using SIMATIC IT Production Modeler andComponents, RM+CAB+IIS, HistorianPPA+PDA," he says.

"These components will replace theexisting Promace, Gensym G2 and Oraclesoftware functions related to the TCS."According to Johan, the RBCT focus wason an individualised bespoken approachdriven by upgrade projects aimed atmaintaining and exceeding agreedperformance levels. However, there wasan increasing need for fault annunciationand diagnostic information of both real-time and historical nature to improve, orat least maintain, machine availability.

"Mostly, Supervisory Control and DataAcquisition (SCADA) systems wereinstalled as the primary means ofvisualisation or Human Machine Interface(HMI) to replace older electricalannunciators. Other systems such asProgrammable Logic Controllers (PLCs),variable speed AC drives, equipment andwiring systems were upgraded orreplaced. All of these upgrades werebased per machine. For this reason, theprimary focus had been on the individualmachine and providing localisedinformation rather than looking at a plantwide philosophy," he says.

Continued on page 3

Since Richards Bay Coal Terminal's inception in 1976 Siemens has been a proud supplier of electrification, instrumentation and control right up to and including the Phase 5 Expansion Project.

A stacker (in the foreground) and a reclaimer (at the back) at RBCT, the largest single coalterminal in the world, both of which are powered and controlled by Siemens I&S technology.

AmongstUs June07 7/19/07 10:29 AM Page 1

Dear colleagues,Although there are many topicsthat I want to address – which Iwill of course do in good time –I would like today to focus onthree main areas: our new exec-utive appointments, cash as wellas “dishing out” accolades tosome of our Business Units.

Please join me in welcomingTertius Vermeulen, our newChief Financial Officer. Tertiusbrings a wealth of internationalbusiness experience to our com-pany, and it is great to have aSouth African again in charge ofour money matters. An exten-sive interview was conductedwith Tertius and the inside storycan be read elsewhere in thisedition. Congratulations also goto our new executive appoint-ments in the Business Units.Dion Govender has been pro-moted to take over from Rolf Eichenberger at the helm of our Business Units forPower Generation and Power Transmission and Distribution; Stuart Clarkson tookover from Peter Haesslein at Industrial Solutions and Services, and Kevin Pillayreplaced Gorman Zimba as Divisional Managing Director for TransportationSystems. We also welcome Nomaan Khan as the new Financial Director of our RealEstate business. With previously ten years service at Siemens, we are pleased tohave Nomaan back in the Siemens family. Please give these colleagues your verybest in support as they have been entrusted to work with me to direct our compa-ny on a new course of success. Appointments that are not profiled in this editionwill be featured next time.

On the financial front I would like to address our cash situation. The Reserve Bankand the country’s leading gurus have expressed concern about the excessive con-sumer spending and the fact that householder debt is not slowing down. We allknow the saying: “Cash is king”. This holds true in our private lives as well as in ourprofessional and work environment. People who tend to be reckless about spend-ing money not knowing where it is going to come from – in other words owingthe bank or credit card institution – live similar lives in the business environment.Unfortunately, it becomes acceptable behavior and the norm in society. AtSiemens we do not tolerate such conduct as we have to pay our creditors and ouremployees. Imagine your response if we would issue a communication to theeffect that we have no cash and can therefore not reward you for the month’sservices? So let us all be more focused on ensuring a healthy bank balance and tofetch the cash from those who have purchased our technologies and services.

Lastly, I want to thank our Business Units for the new urgency and energy withwhich you go about your business activities. A few highlights jump to mind andshould I not have mentioned anyone in particular, I will do so next time. SBTreceived an order from Qatar for infrastructure surveillance on “The Pearl”, whichis a reclaimed island, as well as orders for security systems for the Banks ofMozambique and Uganda. I&S, who installed the runway lighting at theLivingstone Airport in Zambia, attended the commissioning of the airport runwayextension by Zambia’s President, Mr. Mwanase. A further noteworthy I&S ordercame from Lafarge for their Gypsom Board Plant in Roodeplaat which included theengineering, installation and commissioning of plant automation equipment. Asreported on the front page, I&S were appointed the turnkey contractor for theelectrical works for the Phase V Expansion Project at Richard’s Bay Coal Terminal,including the implementation of the complete new Terminal Control System.Indeed a very exciting engineering assignment.

Our colleagues at A&D are very much in the fast track with their focus on a firstever annual order entry of R1 billion for the year! Good luck to all. With waterbeing on of our global challenges, an order for 34 motors and pumps from RandWater Board lives up to all our expectations for this sector. Control andInstrumentation (C&I) project executions for more than R700 million at Kriel andKomati power stations are underway – respectively for completion in 2011 and2009. Opportunities for new business for refurbishment have been announcedand we all hold thumbs as our colleagues at the Power Group have performed inevery respect.

Now that our new IT company, Siemens IT Solutions & Services, have officiallylaunched onto the market, I trust that their footprint will soon be noticed in manybranches of commerce and industry. As we are moving towards the end of ourannual financial year (September), every order, immaterial of its size is appreciat-ed. As long as an order delivers cash for the company, then we are all doing agood job.

So much for today.

With kind regards,

Sigi Proebstl,Chief Executive, Siemens Limited

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The ongoing Compliance drive has providedmany challenges for the CorporateInformation Office (CIO) and how wemanage data retention. Two areas are beingaddressed - firstly, data back-ups (to copyfiles to a second medium); and secondlyarchiving (to copy files to a long-termstorage medium).

Backup ProceduresThe deletion of data that resides on backupsystems, created prior to 1 January 2007, isprohibited. This applies to backup mediacontaining data created by individual users,including e-mail servers, LiveLink servers, fileservers, any home and/or additional networkdrives mapped to user computers, serverscontaining Internet or Intranet content, and

servers containing all financial andaccounting data. Server backups createdon or after 1 January 2007 are notrequired to be retained for complianceinvestigation and thus, can be reused,overwritten or discarded in accordancewith regular operational procedures.

Archived dataCIO has been instructed to continueadherence to national legal requirementswith regard to data retrieval and retentionof content through archiving. Archiveddata, which according to normaloperating procedures will bedecommissioned due to the expiration oflegally required retention periods (e.g. 5,10 years), must not be deleted.

Our CEO’s corner Compliance and the impact on IT

For more information on IT compliance please visit https//cio.siemens.com/itcompliance.Contact: Andre van Jaarsveldt, CIO e-mail:[email protected]

Further information on all of the above documentation, as well as detailedguidance on associated topics aimed at preventing corruption, such as theprovision of gifts, conclusion of sales related business consultant agreements,sponsorships, donations, the treatment of business partners and joint ventures,the management of conflicts of interests and the performance of outside work,as well as rules for ethics in accounting, procurement and asset managementcan be accessed on the Siemens intranet, by following the 'Business ConductGuidelines/Compliance in Competition' link on our homepage. Requests forclarification, training, or further information concerning any compliancerelated topic may be directed to the Compliance Office, care of Linda Ford(011 652 2053)

International awareness of corruption andits increasing reach through global trade,including the protection of commercialentities such as limited liability entities andjoint ventures which operate with relativeimpunity under international criminal law,have led to an increasing emphasis onlegislative measures designed to combattrans-national corruption.

Since our listing on the New York StockExchange during 2001, Siemens AG and ourentire subsidiary and associated companieshave been subject to the provisions of theUS Foreign Corrupt Practices Act (FCPA). Thislaw seeks to enforce clear standards ofethical conduct on all entities that list on thesecurities exchange and is consciously trans-national in its application. This means thatan employee, or even representative,consultant, associate or business partner ofany Siemens entity worldwide, is subject tothe stringent provisions of this Act,regardless of where in the world we findourselves.

The FCPA prohibits offering, promising,giving or authorising the giving of anythingof value corruptly to a Government Official,directly or indirectly, to obtain or to retainbusiness, or secure any other improperbusiness advantage; the consequencesbeing applicable criminal penalties.

Organisation for Economic Co-operationand Development Convention on Bribery(OECD). In 1997, 20 years after thecommencement of the FCPA, the first legallybinding international anti-briberyinstrument, the OECD Convention onCombating Bribery of Foreign Public Officialsin International Business Transactions was

signed. The Convention requires signatorystates to penalise the payment of bribes toforeign public officials. As a result, suchpayments are subject to severe criminalsanctions in most of the major exportingcountries, and also in South Africa. Similarly,the notion of tax deductibility of bribes hasbeen abandoned by all signatory states.

The German law on CombatingInternational BriberyThe German law on Combating InternationalBribery similarly prohibits offering,promising or granting an advantage inconnection with an international businesstransaction to a Government Official, eitherdirectly or indirectly so that such publicofficial performs or fails to perform anofficial act in violation of his official duties.A German company may be liable too, forfailing to take positive steps to prevent aviolation of this law, by an employee oragent.

Apart from the said international laws,South Africa itself has stringent Anti-Corruption legislation, adopted in order tosupersede aging previous laws, and to giveeffect to a 2001 SADEC Protocol on anti-corruption. This legislation explains, in part,the legal imperative behind the currentCompliance and Anti-Corruption emphasisin Siemens Ltd.

Company initiatives and guidanceIn our Siemens world, the Anti-Corruptiondimensions of the Compliance inCompetition Programme are summarised inGlobal circulars, and communicated viadedicated corporate communication andtraining programmes.

Preventing corruption

"... revenue forfeited due to the corruptactivity of individuals in developing

countries, equates to a loss of between15% to 50% of the available resources for

infrastructure, development andresources in the country concerned ...

"...corruption is a tax on the poor..."

"... corruption undermines legal propertyrights and renders ownership and

entrepreneurship precarious ..."


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The AmongstUs editorial committee hasworked hard to bring you an AmongstUspacked with interesting articles; and youwill notice that the look and feel isupdated in alignment with the revisedSiemens global design guidelines. Wetrust that you will find the changes toyour company newsletter animprovement to an already well receivedpublication.

What can you expect from the newformat? Well for starters, there is the new"Roundabout" section comprising ofsport, healthy living and entertainmentitems, featuring Work-Life balanceupdates and many other interesting bitsand pieces. In addition to our previousregular items, we have added some newfeatures too: our "In the News" and"Movers and Shakers" columns to namebut a few.

I also invite you to send your commentsto [email protected] or via ournew Intranet site, which can be accessedfrom the Corporate Communicationslanding page. Letters will be published aspart of our readers' forum. So feel free tonot only comment on what you read inAmongstUs, but also submit yoursuggestions for improvements andforthcoming newsworthy articles. Youmay also submit your proposals to yourAmongstUs representative (take a look atthe AmongstUs Editorial Committeeprofile to see who your BU/CUrepresentative is).

Thank you again to all those whoparticipated in our survey. Your remarks,the results of which have also beenpublished in this edition, have beennoted and used to improve our editorialcontent and layout.

While the individualised approach servedRBCT reasonably well, the continual drive toimprove meant that ways had to be found toenhance processes as well as identify andeliminate bottlenecks in the system. "Onesuch bottleneck, from an engineeringperspective, is having any form of detailabout machine performance largelyonboard the machine itself and no simplemeans of extracting that information. Thedesired approach is now to centralise theinformation," he says.

The new PCS7 and SIMATIC IT totallyintegrated platform will deliver operationalexcellence with reduced downtime; providea centralised database as a repository for allequipment-related events and the tools toaccess this information; improve track andtrace of coal from the arrivals yard to thestockyard; and standardise the PLC(automation system) and SCADA (operatorsystem).

"The new system complies with the RBCT'svision of a totally integrated system and topdown engineering, with a standardisedsolution and engineering platform thatoffers reduced downtime, requires lessmaintenance, delivers cost savings as well asa longer life," Johan concludes.

The new Ongwediva Medipark Hospital was opened by the President of the Republic of Namibia.

Ongwediva Medipark Hospital in Namibiahosts a 100% Siemens RadiologyDepartment.

The order to equip Ongwediva Mediparkwith a fully digital Radiology departmentwas awarded to our colleagues at SiemensMedical Solutions by Erongo MedicalServices. The order comprised of a MultixSwing Bucky Room, Sonoline G40Ultrasound System, Somatom Spirit CTScanner, AXIOM Iconos R100 screeningsystem and a syngo Imaging XS ReportingWorkstation. A final addition to thispackage was the provision of a ProtecProscan 35E CR system, also supplied bySiemens in Namibia.

Ongwediva Medipark, the first privatehospital in the northern part of Namibia,where roughly 60% of the country'spopulation resides, was officially openedon 23 May this year by His ExcellencyHifikepunye Pohamba, President of theRepublic of Namibia. The hospital willoffer services to all private patients as wellas non medical aid patients who wouldnormally be sent to Windhoek for CTScans.

Siemens Medical Solutions presently enjoya 100% market share in Namibia withComputed Tomography as well asMagnetic Resonance Imaging systems.

Introduced in 2002, the Publish and beApplauded programme seeks to encourageemployees to write technical articles and forCorporate Communications to have thempublished in the subject relevant media.

The programme also recognises employeeswho make technical presentations atseminars on behalf of the company whenthe content qualifies for distribution to themedia.

These initiatives promote the company'stechnology solutions, services and productsand result in an increased awareness from abrand recognition point of view. Employees

who have made an exceptional contributionin this regard will receive a financial rewardof between R1000 and R3500, a decisionthat will be made by internal and externaladjudicators.

The following criteria (based on a 25 - 100%rating) will be used to determine thefinancial reward: Topicality andunderstanding of the subject matter;construction of an argument; value forSiemens brand i.e. innovation; value of thebusiness; conveying a sense of technicalauthority; presentation synthesis of issues;use of info-graphics and value for thereader.

P u b l i s h a n d b e A p p l a u d e d

Letter from the Editor

The Editor, Sarita [email protected]

For more information contactMpumi Nzimande 011 652 [email protected]

Upgrading theRichard's BayCoal Terminalfrom page 1

Equipping Namibia withmedical technology

The Namibian Presidential delegation arriving at Ongwediva Medipark.

The challenge for the media is to informreaders with technical authority and to stayabreast of the technological advances and attimes to also package information for thelayman and commercially orientated readeras so often has to be done by journalists inAfrica who have to report on technologythrough general publications.

We would like to thank all those who haveand will be contributing to this programme.


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In the news

First MRI systemfor MozambiqueOur colleagues at Medical Solutions wereawarded a tender in January to supplyMozambique with their first MRI system.The Magnetom Symphony 1,5T system, tobe installed at the Hospital Central deMaputo, will positively impact the lives ofpatients who at present have to travel outof their country for MRI examinations.Currently, Medical Solutions have a marketshare of 100% in Mozambique for CT andMRI systems.

Our new globalmanagement

Currently President of Global HumanHealth, Merck & Co. Inc., headquarteredin New Jersey in the USA, Peter Löscherwill succeed our present CEO, Dr KlausKleinfeld, as the new President and CEOof Siemens AG effective 1 July 2007.

Says Mr Löscher, "It is a great honour andan extraordinary challenge to have beenappointed President and CEO of SiemensAG. I know Siemens is one of the world'sforemost corporate addresses and acompany with a rich tradition and strongfoundations. I am looking forward toassuming the leadership of Siemens andthe overall responsibility for benefitingthe company's customers, employees,investors and shareholders. My wife, mychildren and I are all delighted to bemoving back to Europe and to Germany".

In addition, Dr. Heinrich Hiesinger, theformer Group President of SiemensBuilding Technologies (SBT), wasappointed to the Siemens AG ManagingBoard and became a full member of thecompany's Corporate ExecutiveCommittee as of 1 June 2007. He willhave special responsibility within theCorporate Executive Committee primarilyfor our Region Europe and for the SBTand Siemens IT Solutions and Servicesgroups.

AmongstUs will profile our new globalCEO, Peter Löscher in our upcomingSeptember edition.

Somatom Spirit CTscanner in NamibiaAnother success for our Medical Solutionscolleagues is the commissioning of theirfirst Somatom Spirit CT Scanner in Namibia.The system is installed at the WindhoekCentral Hospital and replaced an ageingnon-Siemens system.

Sigi speaks atIPSA conferenceOn 15 May, Sigi Proebstl, our ChiefExecutive, made the keynoteaddress at the Institute ofProcurement and Supply's (IPSA)annual conference at the BirchwoodExecutive Hotel in Johannesburg.

Addressing the 426 delegates, allprocurement managersrepresenting leading companiesfrom across Africa including someof our key customers, Sigi delivereda speech titled "Transformation andits consequences for procurement -a Siemens perspective on pro-activeengagement". Sigi's addressfollowed that of Alec Erwin,Minister of Public Enterprises.

"It is important for us tocontinuously demonstrate ourprocurement competence amongstindustry leaders. Sigi's address, andSiemens’ involvement in general,which includes being an Excomember of IPSA, will go a long wayto reinforcing our reputation as bestin class," said Guido Coppens, Headof Procurement at SiemensSouthern Africa.

Open forum focuson revised growthOur Chairman, Rudi Lamprecht, addressedall Siemens employees at Siemens Parkregarding Siemens Southern Africa goingforward and our new strategic priorities.One of the key focuses will be theBusiness Units' achievement of ourrevised growth target.

Peter Löscher, our new global CEO andPresident as of 1 July.

Dr Heinrich Hiesinger is the latest member ofthe Siemens AG Managing Board andCorporate Executive Committee.

Rudi Lamprecht, Member of the CentralBoard of Siemens AG and Chairman ofSiemens Southern Africa.

Safety first atthe CamdenPower StationOur Power Generation (PG)Maintenance team demonstratedtheir commitment to safety byachieving a 100% score during arecent audit by Eskom for complyingwith their safety standards at theCamden Power Station. In addition,for the third consecutive year, Eskomhas signed another twelve monthscontract with PG for control andinstrumentation (C&I) maintenance atCamden.

Our billboard at Siemens Park is displaying a new message about our integrated rail solutions and mobility at its best. As a global leader in signalling and tractiontechnologies, our Transportation Systems business area is geared to provide future-oriented and customised solutions for rail passengers and freight.

Displaying our rail mobility competence

Manuel Fernandes, PG


Our group of Siemens Sales Award winners and theirpartners experienced the trip of a lifetime when they visitedLapland during March. The group departed fromJohannesburg, via London and Helsinki to reach their finaldestination, Rovaniemi, the capital of Finnish Lapland. Thefirst day was spent exploring the countryside onsnowmobiles and included a stop a Santa Claus's village.Our travellers also visited a Reindeer and Husky farm. Therewas time to do ice fishing, cross country skiing, and to enjoythe breathtaking countryside clad in a snow white blanket. Ahighlight was travelling on a working Icebreaker andstopping in the middle of the iced ocean. Our groupdisembarked and posed for a group photo on the ice, beforedonning rescue suits for a swim in the Arctic Ocean. FromRovaniemi, the group travelled to Helsinki where they did aquick city tour before boarding the Silja Liner for anovernight cruise to Stockholm, Sweden. On arrival theyexplored Stockholm, city of the Vikings, before departing forthe airport and the long trip home. Consensus from all wasthat this was a trip of a lifetime and a truly unforgettableexperience.

Unforgett able Lapland

Neil Lipsitz, Medical Solutions, and his wife Nadia, enjoying anArctic swim.

Ronnie Naidoo, Power, and his wife Suri, ready to exploreLapland on a snowmobile.

Our Sales Award winners and partners dressed in snowsuits, posing on the ice in front of the Sampo Icebreaker.

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Our female apprentices with the Special HR Advisor to the Deputy President, Sandrah Ramalepa:From left to right: Ephenia Matloa, Gugu Ndaba, Dillo Lehlokoe, Special HR Advisor to the DeputyPresident, Sandrah Ramalepa, Ivy Mashile.

Harry Hollier, Executive Director, Siemens Southern Africa with Nicolette Barnard, Siemens GroupHR Services Manager on the right, and Nish Pillay, Siemens Group Recruitment Manager on theleft.

"Siemens tackles SA's skills shortage" and"Technology giant plans to train beyondits needs" were just some of theheadlines that appeared in newspapersand journals across South Africa,following the launch of the SiemensApprenticeship Training Scheme.

The launch event profiled the revival ofthe training scheme which, according toour Executive Director, Harry Hollier, "is amilestone in the history of ourcontinuing Human Resourcesdepartment in southern African and afirst for this century".

The revival of the programme was donein alignment with the Accelerated SharedGrowth Initiative of South Africa(ASGISA) and the Joint Initiative forPriority Skills Acquisition (JIPSA)initiatives as well as in consultation withthe Deputy President, Ms PhumzileMlambo Ngcuka and the Minister ofPublic Works. JIPSA is developingstrategies for fast-tracking skills deliveryin priority areas, and for unblockingobstacles to support ASGISA's objectivesof promoting economic growth andhalving poverty and unemployment by2014.

Consisting of six months basictheoretical training at an accreditedtraining institute and 18 months on-the-job practical training, the SiemensApprenticeship Training Scheme is wellunderway with 20 trainees representingthe demographics of the country. Theultimate objective is to prepare studentsto write their trade test to becomequalified artisans with selected trades as,but not limited to, boilermakers, fitters,turners, welders and electricians. "Byhelping young people complete a tradetest and becoming economically active,we can make a real contribution to thedevelopment of South Africa" commentsHarry.

He continues, "In the 1970's, we werewell positioned as market leaders in theelectrical engineering industry andintroduced formalised apprenticetraining. We were considered abenchmark in this country fortransforming technical training. Howeverowing to a revised business strategy andevolution into the knowledge-drivencompany that we are today, during the'90s artisan training was placed on theback burner as it was not part of our corefocus. I am particularly pleased toconfirm that artisan training has onceagain become a core focus of ourtraining initiatives in this country."

Illustrating the skills shortage in SouthAfrica, our Chief Executive, Sigi Proebstlpointed out that South Africa's NationalResearch and Development expenditurefor science and technology amounts toR12 billion, or nearly 0.9% of its GDP. Bycontrast, China has the fastest growingresearch intensity at 1.44% of its GDP.Similarly, South Africa produces only1,200 engineering graduates a yearcompared to Korea and Taiwan whicheach produce 30,000 and 10,000respectively. "The same shortfall - thoughin far greater dimension in terms ofnumbers - holds for apprentices intraining," confirmed Sigi. "The marketrequires one engineer for every fourtechnicians and every 16 artisans.Currently the ratio stands at oneengineer for every one technician andtwo artisans."

Sigi concludes, "The challenge lies inequipping the hands and mind of ourfuture generation of technical workers toimplement the solutions provided by ourinnovative society to the benefit ofindustry, commerce and society ingeneral, but above all in support of avibrant economy. With the launch of thisprogramme, Siemens is meeting thischallenge".

Bridging the skills shortage gapThe apprentices with Sigi Proebstl, CEO, Siemens Southern Africa and Harry Hollier, Executive Director, Siemens Southern Africa in the back row.


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Siemens is uniquely placed to benefitfrom its diverse product portfolio and ifwe collectively put in the necessaryeffort, we can be bullish about ourprospects for the future according to ournewly appointed Chief Financial Officer,Tertius Vermeulen.

"Our world-class technologies andcommitment to quality and service willalways be our key strengths. We need tocontinue to leverage these and capitaliseon the wonderful opportunities thatcurrently exist in the southern Africanmarket at this point in time. Ourtechnology portfolio has never been ascomprehensive and appropriate as it istoday," says Tertius, who assumed hisnew role at Siemens Southern Africa inApril 2007.

Tertius, a native South African, has beenwith Siemens for almost 25 years and hasspent the last decade fulfillinginternational assignments across theglobe.

"I began my Siemens career in 1983 atthe Telecommunications factory inKoedoespoort. Of course, in those days,mobile communication technology didnot exist as we know it today and thefocus was very much on fixed linecommunication."

From there, Tertius spent a year inGermany completing an internship andthen returned to South Africa in 1985where he fulfilled various roles within thetelecommunications environment,including cost management and sales. Ahighlight was being a key driver in theteam that helped negotiate Siemens'initial association with Vodacom, a strongpartnership which still exists today.

"In 1996, I joined the International Auditteam based in Munich and spent the nextthree years travelling the Siemens worldvisiting regional operations as part of theinternational audit schedule. This was agreat time of learning, but it also camewith high levels of stress due to thenature of the work," comments Tertius.

In 1998, he was made the CFO ofSiemens Pakistan and this was followedin 2003 with his appointment as CEO ofSiemens Philippines, based in Manila. Inthese roles, he became intimatelyfamiliar with the entire Siemens portfoliofrom an executive managementperspective, responsible for deliveringboth profit and growth.

"The Philippines assignment wasespecially fulfilling," he says. "Thecompany was in a turnaround situationwhen I arrived, and through theengagement of the great team that I hadthere, we were able to implement anumber of measures which ensuredsustainable success."

Having been out of the country for solong, Tertius is very enthusiastic aboutthe positive change that has occurred inSouth Africa over the last few years. "I ama proud South African and it is fantasticto take note of the robust nature of oureconomy, amongst many other positives.One area for improvement is increasingskills levels across all sectors and Siemenscan play a significant role in contributingto this," he says, referring to thecomprehensive set of skills developmentprogrammes already in place at thecompany, including the recently

launched Apprenticeship Training Scheme. Tertius has been privileged to work with amultitude of cultural and social diversityover the years, and this will be a clearadvantage in his new role. "South Africa is atransforming society characterised bydiversity. The same can be said for Siemensand I believe that due to my pastexperiences I will be able to play a positiverole in facilitating change that will benefitnot only our individual employees, but ourcompany as a whole too," he says.

"I have been most encouraged to note theexcellent synergies that our Chief Executive,Sigi Proebstl, and I enjoy as we see thingsfrom the same perspective," says Tertius,commenting on the topic of his relationshipwith our CEO. "I believe this bodes well forthe organisation because if the ExecutiveManagement enjoys a fruitful cooperationand partnership, then the cascading effectswill hopefully be felt by all. We are acomplementary team in all aspects," heconfirms.

With the topic of People Excellence beingvery close to his heart, Tertius says thatwithout doubt, people are the mostimportant asset that the companypossesses. "I will add my full support to thePeople Excellence processes already in place.We need to continue to drive this topic toensure we are geared up from a workforceperspective to deliver excellence to ourcustomers," he says. Tertius is also careful tostress that all employees are important, notjust those identified as high potentials, andthe real focus must be on continuousorganisational learning.

"In this light, I firmly believe that many ofthe Work Life Balance projects currentlyunderway are a step in the right directionand will go a long way to creating anenvironment that is conducive to bothexcellent work outputs and individual peaceof mind and comfort."

Customer Focus is also a topic which ournew CFO is only too pleased to discuss. Hepoints out that we will only be successful bydemonstrating to our customers how wewill add value to their bottom line and inorder to do this we must understand theirneeds since it is the customer who actuallypays our salaries at the end of the day.

Tertius reiterates that compliance is, and willcontinue to be, one of the most importantissues in the foreseeable future. "Anunwavering commitment to excellentcorporate governance and compliance hasto become a way of life for us and I want toconfirm that I fully support the statementfrom our Corporate Executive Committeeand Supervisory Board that Siemens will

tolerate absolutely no unlawful or illicitconduct on the part of its employees. Thisapplies to Siemens Southern Africa too. Istrongly believe we are an ethicalcompany with fantastic employees and atthe end of the day we are all responsiblefor our company's reputation. We must bemindful that the positive work of a groupcan easily be undone by the misconductof an individual. We cannot, and will not,allow our reputation to be tarnishedthrough any unethical behaviour," hestates.

In terms of our current financial priorities,Tertius explains that cash flow is animportant theme. He states that we needto look at our Asset Management andoptimise where we can and this will be akey in the short to medium term. Cash isKing and we are going to need it to beable to fund expansion and growth bothin South and Southern Africa. "The newinternational programme, Fit42010, willalso be applied locally as we must ensurethat we achieve our targets. In order for usto do this, we need a comprehensiveprogramme of action that will enhanceour competitiveness and company value."

Looking closer at our southern Africanbusiness, excluding South Africa, our CFOconfirms that this will remain animportant revenue generating stream. Thefocus must remain on ensuringprofitability in all the countries in whichwe do business and Tertius is confidentthat we have the people and processes todo so.

Although locally we are not a majorinvestor in research and development,Tertius explains that our own local cultureof innovation is a vital competitivestrength: "You need the right product forthe right market. This does not necessarilymean the latest technology, but ratherwhat works best for the local environmentand the customer. We need to continue toaddress local challenges creatively - afterall, South Africans most certainly have aninnate innovative streak in them," he sayswith a smile.

Turning to the topic of corporatecitizenship, Tertius reinforces howimportant this topic is to the company bystressing that it is not simply a nice tohave, but rather needs to be viewed aspart and parcel of the Siemens culture.Long-term, sustainable social initiativesthat are easily aligned with our corecompetence of science and technologywill remain the focus in the future.

"Corporate citizenship is important notonly to the external image of Siemens, butis also a vital cog in building internalcohesion, enthusiasm and unity. I lookforward to seeing a more formalisedemployee volunteerism programmelaunched in the future and I can assureyou that I will get involved from the start.It will be a privilege to give somethingback."

Tertius, who is married and has twoyoung sons, is happy to inform us thatfrom a social perspective, he enjoys around of golf or a ride on his bikewhenever he has the chance.

"I would like to confirm with all Siemensemployees, customers and shareholders,that I am happy to be back home and partof this winning company. Let's ensure thatwe continue to execute our tasks to thebest of our ability," he concludes.

Movers & shakers

Introducing our new CFO - Tertius Vermeulen

Gifts for alloccasionsPromotional items are an important part ofthe communications mix and can be usedeffectively to enhance marketing initiatives.With a wide variety of choice ranging frombranded pens, pocket knives and clothingto even salad spoons and binoculars, thechallenge is often in choosing the mostappropriate gift for the given circumstance.

As is the case with all marketing activities,promotional items represent the company’simage and therefore must always complyto our brand guidelines. The design of allpromotional items must be approved byCorporate Communications as thecustodians of our brand.

Using the best supplier is also part of thechallenge in choosing a suitable gift.Siemens preferred suppliers for all qualitypromotional items and corporate gifts areélancommunications, Collyer Lessick andAssociates and Pictorial Press. In addition,both élancommunications and CollyerLessick and Associates are also professionalevent management companies.

The élancommunications team has beenmanaging all Automation & Drives externalevents for a number of years, including theSiemens TIA User Forum and the SiemensCyber Junkyard Gala Dinner, collectivelyinvolving over 1000 guests and delegatesover a period of four days.

Collyer Lessick & Associates also boast awide range of expertise in the corporateeventing and entertainment arenas andoperate in an extensive number of fields.They have managed many of our corporateevents such as the Sales Awards functionand many of our high-level customerevents.

Last but not least, Pictorial Press is theproduction unit of Brabys Holding Group.Pictorial Press specialise in the manufactureof promotional calendars, diaries and gifts.

For provision and receipt of all corporategits, important corporate complianceguidelines also apply. These guidelines aredesigned to inform our choice of gift, aswell as our choice of recipients thereof.

Contact Corporate Communications or visit\\http\brandville.siemens.com regardingour brand guidelines.

For enquiries on our preferred suppliers,contact Theresa Ferreira at SiemensProcurement.

Visit the "Business Conduct Guidelines/Compliance in Competition" portal on theIntranet homepage and read M-Circular22/2007 for further details on compliance.

Did youknow?Our Siemens IT Solutions andServices' call desk processes morethat 1,500 IT related support callsfor Siemens on a monthly basis.


8 Amongst

Meet your AmongstUs Editorial Committee

Corporate CommunicationsSarita [email protected]

Corporate CommunicationsSherrie [email protected]

Automation & DrivesHentie [email protected]

Corporate DevelopmentHenda van der [email protected]

Medical SolutionsSven [email protected]

PowerClaude [email protected]

Siemens Building TechnologiesBelinda [email protected]

Siemens Enterprise CommunicationsCarrie [email protected]

Home and Office Communication DevicesTracey Ming [email protected]

Siemens IT Solutions and SolutionsJennifer [email protected]

Siemens Real Estate ManagementRobbie Hazel [email protected]

Transportation SystemsLazarus [email protected]

Corporate Information OfficeLizelle [email protected]

Corporate Human ResourcesSharon Thotharam (standing in for Nish Pillay)[email protected]

Industrial Solutions & ServicesSharon [email protected]

Internal AuditRochelle [email protected]


9Amongst

The development of small and medium-sized businesses is proving to be the nextphase of our country's Broad Based BEEdrive. A decade ago the focus waspredominantly on employment equityand by 2000, more and moreshareholding transactions were beingreported.

Although the skills shortage remains anunderlying theme, the development ofentrepreneurship has become a keydriver given its potential to secure joband wealth creation. The Department ofPublic Enterprises has planned aninfrastructure spend of R200 billion overthe next five years and will integrate astrategy that ensures the growth of smalland medium-sized businesses throughsub-contracting and other supplierrelationships. This strategy demonstratesthe renewed focus and relativeimportance that our Governmentattaches to Enterprise Development in itsBBBEE strategy.

Interpreting Government's intentionsregarding Enterprise Development,Marvin Benjamin, our Diversity Manager,comments that enterprise developmenthas to do with the quantifiablecontributions made by one organisationtowards the progress of anotherorganisation in addition to theprocurement of goods and services. SaysMarvin, "This progress is expected tosecure sustainability as well as thefinancial and operational independenceof the beneficiary organisation. It mustbe stated though that an effectiveenterprise development strategy requiresinsight and careful scanning ofopportunities that bring meaningful andmutual benefits to the partiesconcerned."

An argument often heard is that theprinciple is quite simple and that agrowing economy such as ours would nothave too many challenges. Howeverseveral trends are believed to tell adifferent story. Firstly, a survey onentrepreneurship in the developing worldconfirms that South Africa has the lowest

rate of entrepreneurial activity. Secondly,the rate at which we act onentrepreneurial opportunities is thelowest in the same sample and lastly,after Mexico, we have the second highestrate of failed start-up businessorganisations.

"Some might find it worthwhile to assessthe reasons for these trends, but in anenvironment where job creation and skillsdevelopment have become critical, thereis more benefit in considering theopportunities to overcome this," saysMarvin. "It is known that our parastatalswill drive the planned infrastructure anddevelopment spend over the next fewyears and their strategy is understood asfar as the development of Black andBlack-Women owned businesses isconcerned.

As Siemens, we are well positioned toparticipate in forthcoming tenders andwe have already commenced with thestrategy to support the development ofsuch enterprises. We acknowledge theneed to continuously review and perhapseven refine our approach under variouscircumstances so that we remain acompetitive player and continue to dothe right things that distinguishes us inthe market."

Marvin ends by confirming that wealready have a few existing and potentialprojects and are seeking to increase thepool of possibilities. "Our experience hasbeen that the probability of success ishighest when engaging with adeveloping organisation in asubcontracting or supplier relationship,but it does not have to be limited to this."

Send your suggestions on possible initiatives forenterprise development and any other commentsto [email protected]

Transformation corner

The businessof enterprisedevelopment

An Open Week was held recently toshowcase our SITRAIN Training Facilityand the Automation & Drives (A&D)product course offering. Indemonstration of the 'SITRAIN trainingadvantage', the fastest way to acquireknowledge, reduction of downtime cost,motivation and retention of staff andassistance in decision making processesto produce cost benefits, A&D offerednumerous technical product introductory

Our customers and training consultants at the A&D Open Week.

The SITRAIN advantagecourses to customers during the courseof the week. The open week alsoprovided us with the opportunity tolaunch our new course "SIMATIC S7Troubleshooting" which was designed inconjunction with the MITTAL trainingstaff to provide attendees with the toolsand skills for effective fault finding.

Des Burrows, A&D

The Siemens Enterprise Communications(SEN) team recently launched an intensivepress and media campaign to enhance theawareness within the market of theirorganisation and new OpenCommunications strategy.

As part of this campaign, the SEN seniormanagement team hosted key businessand IT journalists aboard the Rovos Rail

Representatives from the media interact with SEN management aboard Rovos Rail.

Opening thecommunicationchannels...

train. Fourteen key journalists attendedthe presentation and lunch which tookplace on the train whilst travelling throughthe outlying areas of Pretoria.

The event received coverage in numerousleading publications.

Carrie Kritzinger, SEN Claude Trevisan, Power

As reported in our October 2006 edition ofAmongstUs, our colleagues at PowerTransmission & Distribution (PTD) wereselected as a preferred technology supplierwith one other vendor and awarded a threeyear frame agreement in July 2006 tosupply Sasol with medium voltageswitchgear and substation automationsystems, covering all the Sasol plants inSasolburg and Secunda. As a result of ourservice excellence and competence as apreferred vendor, we were tasked with theproject to provide medium voltageswitchgear and substation protection,control and automation upgrade for asecond substation at Sasol's Oxygen PlantWest in Secunda. Our scope of services forthe order valued at R10 million included thesupply, engineering, installation,commission and training.

The substation also makes use of the latestglobal communication standard technology,IEC61850 which will ensure futurecompatibility and interoperability with notonly Siemens products but with those ofother vendors as well. Siemens is the firstcompany in the world to have executed aproject using IEC61850 and in addition, thisis the second Siemens project in SouthAfrica to utilise IEC 61850 Ethernettechnology. Extensive training on theSiemens technology installed and ourproduct offerings has been provided to Sasoldelegates, which was the first of manytraining courses to be offered, as the 3-5year frame agreement progresses.

Meeting Sasol's technology needs


Carrie Kritzinger, SEN

10 Amongst

Stanley Shongwe, Corporate StrategyConsultant .

SESI - have your sayAmongstUs spoke to Stanley Shongwe,Corporate Strategy Consultant, about theSiemens Employee Satisfaction Index(SESI) survey.

AmongstUs: What is SESI?

Stanley Shongwe: SESI is an annualsurvey conducted with all Siemensemployees to determine how theemployees of the company are faring, forexample has satisfaction improved,dropped or remained the same. It is alsoused to identify areas for improvement,which need to be addressed by thecompany. Apart from overall satisfactionwith Siemens, the survey also tests anumber of sub-categories, for examplesalary scales, training and developmentopportunities, communication in theorganisation, BEE and employmentequity practices.

The results of the survey are used tocontinually improve aspects ofemployment at Siemens. Every Businessand Corporate Unit receives their resultsand puts an action plan in place tocorrect areas of concern. This is a jointprocess between management and staff,so we must all play a participative role inimproving our working environments.

Our executive management also placehigh value on the SESI survey. Theystudy the results and track trends year onyear. We urge all employees toparticipate in the survey and to answeras honestly as possible, so that we canget an accurate reflection of the climatewithin the company.

AmongstUs: How do I know thatthe information I provide willremain confidential?

Stanley: Firstly, the survey is completedanonymously. You also have the choiceto either complete the electronic surveyon the Intranet or a hard copy that youcan place in one of the SESI survey boxesavailable at our various locations.

Maccassar, Cape Town received anuplifting boost when we officiallylaunched our Youthspace home forchildren in the community.

A donation of R300 000 enabledTereo, a non-profit organisationfocusing on the care and schooling ofchildren at risk, to buy a house inMaccassar at the end of last year,providing a safe home for ninechildren from the community. Thechildren of the Tereo House are caredfor with the help of two housemothers.

The home - which is part of ourflagship public welfare programme,Youthspace, consisting of a number ofchildren's homes in Gauteng, theEastern Cape and now the WesternCape - will receive an additional annualdonation from Siemens. A similarproject will be launched in Kwa-ZuluNatal later this year.

Our colleagues at the Siemens CapeTown office continued their efforts tosupport the children at our Youthspacehome in Macassar by recently donatingclothes, bedding and toiletries.

Youthspace partners with local community

Our Tereo family with their house mother attheir home in Maccassar.

Giving joy to the Youthspace children

Emily Molefe, Corporate Communicationswww.siemens.co.za/youthspace

Cape Town colleagues with the day mother and children from the Tereo Youthspace home.

Over and above this donation, a specialcash collection was taken up to ensureeach child experienced a memorableEaster filled with niceties such aschocolate eggs.

Michael, an orphan originally fromSoweto, is the newest member to joinour Youthspace home in Mayfair,Johannesburg. Michael is a welcomeaddition to the home's family and attwo years of age, he is also one of theyoungest members. The little boy hassettled in well and has already creptinto everyone's hearts. Michael's twobrothers are presently placed atAbraham Kriel's Childcare and there arehopes to reunite them in the nearfuture.

Siemens' peoplehave big heartsThe call to assist with the YouthspaceWish List was answered withenthusiasm by staff. Clothing, heatersand a microwave were donated to theYouthspace Mayfair home. Two newFujitsu Siemens computers were alsodonated. Technicians from Siemens ITSolutions and Services were on hand toassist with the installation of thecomputers, which will be used by thechildren and the house mothers.

Youthspace welcomes new toddler

Little Michael is the newest member ofthe Youthspace Mayfair home.

Johan Els, one of our senior IT techniciansfrom Siemens IT Solutions and Services(centre) with the children from theYouthspace home in Mayfair, Johannesburg.

Our colleagues at Siemens EnterpriseCommunications (SEN) were visited by theirglobal Chief Financial Officer, ReinhardBenditte, who addressed the whole SENteam at an open forum. His presentationcovered the key topics of transforming SENand their approach to the market throughSEN's vision (LifeWorks), strategy (Open

Once the data is received by CorporateDevelopment, it is processed, notfocussing on the individualquestionnaires but by processing dataper question. The information is handledin the strictest confidence and it isvirtually impossible to track specificsubmissions back to the employee.

AmongstUS: We have justcompleted our SESI surveys forthis year. When can we expectthe results?

Stanley: Since the survey closed on 22June, we have been processing the data.During July the results will be released toour Executive Committee. We thenrelease the results to the Business andCorporate Units as well as to ourAssociate Companies. During Septemberthe results are discussed and each areamust set appropriate action plans basedon their results. In October, the actionplans are submitted to Internal Auditwho will follow up throughout the yearto ensure that items are actioned.

Key Global Executive visits SEN

Reinhard Benditte, global CFO for SEN (left), and Raymond Padayachee, our local CEO for SEN(right) addressing the SEN team at an open forum.

Communications) and execution plan(OpenPath). Everyone was given theopportunity to ask questions and interactwith Reinhard on a one-on-one basisafter the meeting.


Updates and communications regardingour latest Work-Life Balance projects canbe viewed on the Work-Life Balanceportlet on the Intranet homepage.

RoundaboutAmongstUs

A roundup of sport, healthy living and entertainment

Gone are the days when we can say that ourwork and private lives are two separatedomains. We need to find the rightapproach and balance between our privateor family lives and our work lives, which iswhy Work-Life Balance at Siemens is apriority.

It is the integration of two very importantaspects of our lives, working and living. Boththese merging dimensions of a person arevery important. For example, it is notuncommon for us to log onto our systemsfrom home or from an airport, from aholiday resort or simply from a coffee shopsomewhere; in this instance, we are in theprivate part of our lives, but dealing withwork related issues.

Another challenge faced in our day-to-daylives is the increasing traffic patterns. Theamount of time we spend on the roads isfast becoming a quality of life issue and oneway people deal with the problem is tomigrate towards the residential areas thatare closer to their place of work - this is notalways the answer. Teleworking or workingremotely from the office is a possiblesolution that our company can offer us asan employer of choice, but this will onlywork for some positions because there arealso disadvantages to this approach.

To help us to also appreciate the space inwhich we work, we have erected fountainwork stations at Siemens Park which arenow open and ready to be used. Why not sitoutside under the trees in the fresh air(when it is warmer of course) and accessyour e-mails by logging on the Siemens

network remotely? We get to do our work andenjoy additional health benefits too.

The need for Work-Life Balance exists becausethe changing environment and the demandsthat these changes place on us are beingacknowledged.

We have identified the following key focusareas:

Our working environmentAt Siemens Park, to improve the areas outsideour office buildings, fountain work stationshave been erected and the area outside thecanteen is being upgraded to allow foroutdoor working spaces.

TeleworkingThis is a possible solution for many differentchallenges in the Work-Life Balance arena. It isvery important not to ignore the value ofinformal communication in the office and thefeeling of belonging whilst interacting withcolleagues. However, not only willteleworking benefit our balancing of workand our personal lives, but it could assist inpossibly redefining working space in Siemens.

How we treat young familiesTo assist young professionals and theirfamilies, our maternity benefits have recentlybeen revised. Paternity benefits are also underconsideration as the need for the father aswell as the mother in new families isacknowledged. In line with our teleworkinginitiative, fathers will have the possibility of

spending more time at home byteleworking or working remotely, enablinghim to still perform his normal workduties. In addition, we intend to supportnew parents by providing training on whatto expect from this new phase in their livesand how to balance between work andnew home-life challenges.

Flexi-timeFlexi-time arrangements assist us in copingwith current traffic patterns.

On-site servicesVarious on-site service possibilities areunder investigation, of which a dry-cleaning collection and delivery service isone of these considerations. Byintroducing on-site services, we will beable to deal with basic day-to-dayappointments or requirements with easewithout having to rush during our lunchhour or after-hours to perform similarerrands.

Soft skillsPeople Management Training for ourmanagers will enable them to dealeffectively with people issues in anintegrated manner. We strive to achieve amanagement culture of respect andacceptance, and an environment ofopenness, where we can criticiseconstructively; upwards, sideways anddownwards.

The Balancing Act

The group of Siemens IT Solutions and Services colleagues dressed in their cultural attire. Seated in front row, from left: Almarie Otto and Christina Kekane. Secondrow from left: Clarette Nieuwenhuis, Ellen Mashaba, Johan Booysen, Christina Moabelo, Vaneshree Reddy, Elisha Lehlabi and Suneeta Patel. Third row, from left:Alan Nair, Grant Lofthouse, Mahesh Dalpat and Pliswa Mahlangu. Back row, from left: Pat Nagan, Norman Kirsten and Heather Fray.

Almarie Otto, S.I.S

A group of colleagues fromSiemens IT Solutions andServices held a "culture day" toexplore the different culturesrepresented in their team.

From Voortrekkers, Indians andScotsmen to Africans andRomans; participants paradedtheir various traditionalcostumes in a friendly contestto determine the three best-dressed colleagues.

Almarie Otto took first place,followed by Christina Kekanaand Norman Kirsten in secondand third places.

Comments Almarie Otto,Inventory Administrator TeamLeader, who initiated the"culture day", "Apart from thefun of dressing in our culturalattire, the day helped us to gainan understanding of each otherand also to learn aboutdifferent cultures".

Inspiring cultural understanding

Send us yourinteresting pictureVisited any unique and interesting places lately?Send us your photo with a brief description ofwhere the picture was taken and your contactdetails to AmongstUs and you could winWoolworths gift vouchers worth R250.

Sherry Eddey, Corporate Communications, atEvita se Peron in Darling in the Western Cape.

Sent your entries [email protected]


12 AmongstUs Roundabout

The fountain work stations at our headoffice, Siemens Park, were opened for useon 16 May. One of our first Work-LifeBalance projects, every work station isequipped with suitable furniture and WiFior WLAN (Wireless Local Area Network)connectivity to ensure you have all that isneeded to work productively and hostmeetings. The WLAN will allow wirelessaccess to the Siemens network, including

An old Latin proverb says that clothesmake the man. So knowing how to dressappropriately for every situation, fromcorporate meetings to "Casual Fridays", canbe a challenge. Dress etiquette speaks ofthe protocols governing how to dress forthe right occasion. For instance, you wouldnever wear a pair of shorts and flip flops toa black tie function or an evening dress toa family braai.

At Siemens we enjoy "casual Fridays",where business casual or smart casualdress is the standard for this dress code.Although what we wear is considered tobe a matter of personal style and taste,how we choose to dress in our private livesand how we dress for our workingenvironment are dictated by differentcriteria. Our personal dress sense will bebased on what we feel comfortablewearing and what portrays our individual

identity. On the other hand, our businessattire is directed by adherence to corporategovernance guidelines and professionaldecorum.

As ambassadors for the company we workfor, how we dress in the workplace can bean indication to our customers andsuppliers as to the professionalism andcompetence of our business. A professionaland groomed dress code is intrinsic valuesto our brand. As quoted by WilliamSomerset Maugham, "The well-dressedperson is he/she whose clothes you nevernotice". To dress successfully for the rightoccasion, below are some of the dresscodes for various circumstances:

White Tie / Ultra-formalMen wear full dress, with tailcoat, whitevest, shirt and bowtie. Women wear longgowns.

Black Tie / FormalA Black Tie or Formal dress code calls forformal attire. Men wear tuxedos, womenwear cocktail (knee-length) dresses, longdresses or dressy evening separates.

Black Tie OptionalA Black Tie Optional invitation gives menthe option of either wearing a tuxedo orformal dress, or a dark suit with tie. Forwomen, cocktail dresses, long dresses ordressy evening separates are in order.

Semi-formal / InformalThis does not mean casual. In the evenings(after 18:00) men wear dark suits with ties,while women wear a cocktail (knee-length)dress. Daytime functions would still mean adark suit for him and an appropriatecocktail dress or dressy suit for her.

CocktailCocktail attire means short, elegant dressesfor her and dark suits with ties for him.

Business FormalBusiness Formal is the same as Semi-Formalfor him, but for women it suggests thatwomen opt for more tailored dressy suitsand dresses (nothing too slinky or sexy).

Dressy CasualFor men, a dressy casual code requires ajacket or collared shirt with pants. Forwomen a skirt or dressy pants.

Business Casual / Smart casualMen should dress in cotton trousers (e.g.chinos), a collared shirt (tennis shirt ordress shirt) with closed shoes. For women,a skirt or a dressy, tailored pair of pants. Inrecent times, a classic pair of jeans issuitable, but shorts, t-shirts and othercasual looks are not appropriate.

CasualCasual generally means anything goes.

Working out in the openyour e-mail and any other Intranet orInternet resources as if you were at yourdesk. A laptop with a wireless networkcard, a valid domain account on ourSiemens network and a PKI machinecertificate are the minimum requirementsfor wireless connectivity. The 'Applicationfor Wireless access to the Siemens Parknetwork' (form SSA2012W) must becompleted and submitted to CIO.

"Excuses are the nails used to build a house of failure."(Don Wilder)

Dressing for success

BrainteaserHave you ever solveda Sudoku puzzle?

Sudoku is a logic-based number

placement puzzle. It is very simple

to learn, needs no calculations, and

provides an amazing variety of logic

situations. All that's required is brain

power and concentration.

The objective is to fill a 9x9 grid so

that each column, each row, and

each of the nine 3x3 boxes contains

all the numbers from 1 to 9.

Look at the example at the bottom

of the page and then try to solve

our puzzle on the right. Answers are

below, but try not to peak!

Example:Look at box one (upper-left 3x3). There is no 6 in this box, but there are 6s incolumns one and three. So, in box one, a 6 can only go in column two, butthere are two possible cells. Next, let's look at 1. In box four (centre-left 3x3)and box seven (bottom-left 3x3) there are no 1s. But there are 1s in rowsfour, six, seven and nine. In box four, a 1 can only go in row five, and in boxseven a 1 can only go in row eight. This means that columns one and threecannot be used for a 1 in box one. The two cells of column two in box onewill be occupied by a 1 and a 6. Using this information, you can find the cellthat contains an 8 in box one. That's right - column one, row two. Now, all ofthe 8s can be placed easily. Once you have discovered how to solve thisproblem, the puzzle presents no other difficulties.


13AmongstUs Roundabout

Eskom's Duvha, Kendal, Arnot andHendrina power stations hosted the 7thannual Wellness Nite Race earlier this yearin aid of community HIV/Aids initiatives.The event, co-sponsored by our PowerGeneration (PG) division, attracted close to620 participants. The funds raised were

Lets meet...

Your career history?

My career started when I joined theSiemens Business Administration TrainingScheme in 1994 after completing mydegree. I moved around in various jobfunctions within the Siemens family,which included three years in Reportingand Controlling, two years as FinancialDirector of Siemens Tanzania, InternalAudit and Risk Management. I leftSiemens for two years and returned asthe Financial Director for Siemens RealEstate Management (SREM).

Your qualifications and where did youstudy?

I was schooled in Durban and started myBComm studies with the University ofDurban-Westville, now the University ofKwaZulu-Natal. I completed my degreewith UNISA. I have a diploma inManagement Accounting with theChartered Institute of ManagementAccountants (CIMA) and currently I amtrying to complete my CIMA qualification.

Where were you born and bred?

I was born in India, studied in Durban andhave spent most of my working career inJohannesburg.

What made you decide to come backto Siemens?

As the saying goes "Once a Siemens manalways a Siemens man". So I guess allroads lead back to Siemens. Anopportunity came up at SREM, and here Iam.

How do you spend a typical workday?

I don't think there is a typical day atSiemens and that is what is exciting aboutworking here. So you could be busy onemoment with your budgets and anothermoment you could be doing somethingcompletely different.

What achievement in your career doyou consider a personal highlight?

Playing a part in the birth of SiemensTanzania and then making it profitablewithin one year has to be the highlight ofmy career at Siemens.

What attribute do you think is themost important as a manager?

In my opinion, if a manager can get thebuy-in of all stakeholders and has theability to inspire and motivate his team,then he/she will have no problem inachieving any goals or targets.

What interests or hobbies do youhave outside of work?

I play soccer and action cricket. I am alsogetting some swimming lessons from mysons.

As a senior manager, how you dobalance your work and home life?

It is a question of prioritising, planningand using your resources effectively. It isat times challenging to maintain thatbalance, especially if you have just startedin a new job.

What is your personal motto?

"Pay the dues of the labour before thesweat on his forehead dries up."

What good advice would you givepeople to achieve their workambitions?

Always question the status quo.

Nomaan Khanour new Financial Director for

Siemens Real Estate Management

AmongstUs profiled NomaanKhan to find out more about theperson behind the title; how hisbackground and values haveshaped his present success andhow he manages to effectivelybalance his work commitmentswith his personal life.

"All our dreams can come true - if we have the courage topursue them." (Walt Disney)

Supporting the fight against HIV/Aids

Our team who participated at the Eskom Wellness Nite Race.

donated to the "Phedisa Home Based CareOrganisation", based at the Spring ValleyInformal Settlement, to assist them intaking care of those in need.

Lungile Phakathi, Power

Clues across:1 The name of the Medipark in Namibia that

hosts a 100% Siemens radiology department8 The Somatrom Spirit CT scanner was installed

in a hospital in this city10 PG has a Control & Instrumentation

maintenance contract at this power station11 What is quoted as a tax on the poor?12 Which company's delegates completed

Siemens training in Secunda?13 The name of South Africa's micro satellite that

will be showcased by the Science Tunnel14 Which company hosted the 7th annual

wellness nite race?15 Acronym for Rich Site Summary16 Acronym for Customer Relationship

Management17 Where did the Sales Award winners visit in

March this year?

Clues down:1 SEN's phone that won the 2007 IF

product design award2 Our new CFO's surname3 SREM signed a facility maintenance

contract with this company4 Similar to an online journal and

comes from the word 'weblog'5 Our apprentices study to become a

skilled artisan in one of these trades6 The _______ box contains 22

experiments7 The metal that is mined at Zambia's

Lumwana Mine8 Another word for WiFi9 The first name of our new global

CEO and President

Complete and winComplete our crossword puzzle and win a Siemens Gigaset E450(shown on the right) and five other consolation prizes. Answers tothe given clues can be found in this edition of AmongstUs anddeadline for submission is 10 August 2007. You can alsodownload the puzzle from the AmongstUs Intranet site whichcan be accessed from the Corporate Communications landingpage. All correct entries will be placed in the draw.

Fax your entries and contact details to AmongstUs on011 541 5462 or e-mail to [email protected]

Some of our corporateladies took the call tostrike very seriously andtook part in the three-minute soup strike in Mayfor the right to have KnorrCup-a-Soup in their office.

From left to right: ThembiGule, Siemens MajorEvents; Esther Maleka,Prestige Cleaning; MpumiNzimande, SiemensCorporate Communi -cations and Sherrie Eddey,Siemens CorporateCommuni cations waspublished on the Cup-a-Soup website and theywon News Café lunchvouchers worth R750.

Striking for soup

Name: BU/CU:

Tel: E-mail:


Did you know...

Your heart beats 101,000 times a day.During your lifetime it will beat about 3million times and pump about 400 millionlitres of blood.

The earth is not round; it is slightly pear-shaped. The North Pole's radius is 44 mmlonger than the South Pole's radius.

There are more than 150 million sheep inAustralia, a nation of 17 million people.

Every person has a unique tongue print.

The sun is 330,330 times larger than theearth.

Lightning strikes men about seven timesmore often than it does women.

On every continent there is a city calledRome.

Traffic lights were used before the adventof the motorcar.

The first city in the world to have apopulation of more than one million wasLondon.

Botanically speaking, the banana is a herband the tomato is a fruit.

The first fax process was patented in1843.

14 AmongstUs Roundabout

Siemens IT Solutions and Services'Executive Management sponsored theentrants for the JP Morgan Challenge,held at the Wanderers Club inJohannesburg. This event is the

world's largest corporate road race seriesto host 200,000 entrants in twelve cities,in six countries, across five continents.This year 277 companies entered therace, proceeds going to the Twilight

Children's home, a non-profitorganisation offering shelter and foodto thousands of street children. Thenext race is scheduled to take place inSingapore in May 2008.

The Siemens IT Solutions and Services team at the JP Morgan Challenge.

Long Service Awards

10 year Anniversaries

April 2007Frederick ChaukeLizelle Schindler

May 2007Roland DeissAdi GomesRoger Frank SimmsStoffel Theron

June 2007Deon van AltenaAtang Julius SelekoloDanie Marais


March 2007Evelyn Malebye

April 2007Michael Hoepper

June 2007Madge SchweizerSalim CarrimMusa Duma


April 2007Raymond PadayacheeRaymond Schut

May 2007Yunus AsmalSharon Edwards

June 2007Conny TyilanaBarry HillAndrew Jorgensen

Facing the JP Morgan Challenge

The Siemens Running Club, sponsored byour Corporate Communications'Employee Wellness Programme, enteredthe Game Challenge Company Relay at

Medals for our runners

Our Siemens Running Club at the Game Challenge Company Relay.

Solani Buje, Siemens Running Club Chairman

Navin Kowlesser

Delta Park in April with two runningteams and two walking teams. All of ourteam members were awarded bronzemedals.

Cricket team gets into actionOur men's action cricket team,consisting of players from most of ourBusiness Units, recently finished first ina corporate league. The team squadconsists of the following members:

Navin Kowlesser, Andy Wagner, DaveReid, Dino Muller, Louis Kuhn, BhavikBhula Prema, Fabian Madurai, DeonOlivier, Madhen Gunasekaran, RowanPillay and Donovan Skinner.

"That some achieve greatsuccess, is proof to all thatothers can achieve it as well."(Abraham Lincoln)

"Ability is what you arecapable of doing. Motivationdetermines what you do.Attitude determines howwell you do it." (Lou Holtz)

"There are two ways ofmeeting difficulties; youalter the difficulties, or youalter yourself to meetthem." (Phyllis Bottome)

Celebrating their60th birthdays

JulyNorman HummAntonio da Costa

Celebrating their50th birthdays

JuneMaria HartleyFrans BohloloGert van der MerweLouise Morel

JulyMunasarsingh SooklallPhilip SmalDanie du ToitFanie CoetzeeGavin Robertson

AugustDavid MoeketsiWilly Dawn Williams

Birthday Milestones


Movers & shakers

15Amongst

Transportation Systems (TS) have newmanagement in place with youth andexperience on their side. At 32 andhaving celebrated 10 years of servicewith Siemens in January this year, KevinPillay was appointed to the helm of TSas its Divisional Managing Director.Kevin joins TS with a strongcombination of technical, strategic andoperations background which suits theculture of TS business to a tee.

Armed with a qualification in electricalengineering, Kevin rapidly progressedthrough the Siemens ranks. To get themost benefit from his engineeringbackground, and to add additional valueto his career and for Siemens as hisbusiness home, Kevin completed thePractical Project Management course atthe UNISA School for BusinessLeadership (SBL), a ManagementAdvancement Program (MAP) at theUniversity of the Witwatersrand as wellas a Master of Business Administration(MBA) at the same university.

Says Kevin: "I am grateful for myexperiences at Siemens which havecollectively prepared me for thechallenges at TS."

Kevin joined Siemens Medical Solutionsin 1997 as a Field Service Engineerwhere he was responsible forinstallation, commissioning andmaintenance of X-ray and cardiomodalities. After two years he joined theEnergy and Industry Group (E&I) as aproject engineer also responsible forproject management where he stayedfor nearly three years ensuringcontractual compliance and customersatisfaction. This was followed by nearlythree years in Siemens BusinessServices, both as project manager aswell as Financial Support ServicesManager for the company's first PublicPrivate Partnership account in the IToutsourced services business - theDepartment of Labour.

"My eight years in the Business Unitsallowed me to experience true customervalue and to appreciate that there aremany variables that have to becoordinated to retain customers for life.

I joined Group Strategy in October 2005where I was first responsible as strategicconsultant to four Business Units andthen became head of corporatestrategy, as well as being responsible formergers and acquisitions"

In January 2007, Clifford Klaas (whosays he is forty something) joined TS asthe Divisional Director Finance andAdministration. With over 20 years ofSiemens under the belt, Clifford bringsmany skills to the Business Unit. Armedwith an academic qualification inAdministration and Commerce(Accounting), Clifford joined theSiemens Business and AdministrationTraining Scheme (BATS) in 1987 for twoyears. He then spent one year withSiemens in Germany on internationalorientation training (RA training). Afterreturning to South Africa Clifford heldvarious positions in Business Units until2000, when he also completed theSiemens Management Programme(SMP) at UNISA.

Clifford joined Energy Measurements(EML), at the time a Siemens associatecompany, as Financial Director for 4years. His in-house career then took himto Siemens Telecommunications inPretoria where he worked for a further 4years, first as Divisional CommercialManager and then as Divisional Director:Operations. His last assignment beforehaving joined TS was for 2 years asCorporate Director: Internal Audit.Says Clifford: "I believe that myexperience is all-inclusive in thebusiness mix - from finances, to sales, tooperations and compliance as well asbusiness guidelines and goodgovernance. Of course, TS needs afinancial boost but we will soon havethe tools in place to make our mark".

Kevin and Clifford are unanimous: "TShas a great portfolio of products. Wehave a talented team with specializedskills and a great history of major ordersin both rolling stock and railwaysignaling. All we need to do is packageour offering to the right audiences andwe will succeed. Our message to theSiemens community is simple: Watchthis space!"

Keeping TS on track!Kevin Pillay and Clifford Klaas.

In March we asked you to tell us what youthought about AmongstUs by completing ourquestionnaire. This is what you had to say:

You always read the AmongstUs (77%)

You read the AmongstUs for businessinformation, news from your Business andCorporate Units, for pleasure andentertainment and to look at the pictures(63%)

You think the layout and format is functional(50%), but by a close second, you also thoughtthe format was great (43%)

What you thoughtof AmongstUs

You read AmongstUs for 10-15 minutes (57%)

You think the articles are informative (67%)

You believe the photographs published are ofgood quality (87%)

And you agreed that AmongstUs should bedistributed externally as well (56%)

Siemens Home and Office CommunicationDevices (SHC) is entering a new era. At114mm long, 46.5mm wide and 22.6mmthick, the Gigaset SL375 is the smallestcordless phone in the Gigaset portfolio. Thecompact exterior, which is finished in blackand chrome, meets the highest design andergonomics standards while also combiningoutstanding functionality and technology.

Connect a Bluetooth headset and walk freelythrough your home while you enjoy a goodconversation in brilliant sound quality. Theluxurious handset has an illuminated 65kcolour display and is High Definition SoundPerformance (HDSP) ready. This phone'sliberating Bluetooth(r) technology also letsyou seamlessly transfer vCard entries to andfrom your cellphone. You'll be able to makethe most of easy data synchronization withyour PC using the Gigaset QuickSyncsoftware - and enjoy customizing this phoneso you can truly call it your own. Simplychoose your favourite polyphonic ringermelody or even assign a different image toall the entries in your phonebook usingPicture CLIP.

In terms of functionality, the combinedicon/text menu on the SL375 is simple touse thanks to the convenient 5-waynavigation control. The phone's extensive

The new Gigaset from SHCfeatures include hands-free speaking,vibration alert/alarm, SMS functionality,organizer functions, including calendar. Italso includes a high performance answeringmachine that has up to 35 minutesrecording time. Forget about sacrificingform over function - now you can have both.

The hospitality industry is growing world-wide, and with the 2010 Soccer World Cupbeing hosted in South Africa, the industryhere is expected to see much activity withregards to new developments and upgradesfrom large hotels through to the smallerguest houses. In response to thisdevelopment, our associates at SiemensEnterprise Communications (SEN) recentlylaunched their hospitality solution to keyresellers. The hospitality package, called the"Guest House in a box" was tailor-made tomeet the specific needs of guest houseowners and includes a Siemens HiPath 1100telephone system, room telephones, a

Solutions for Guest House owners

The room telephone that forms part of SEN's "Guest House in a box" solution.

reception phone, PC, installation, hotelsoftware and training. The software willenable the guest house owner to dobookings, view room availability, performautomatic telephone billing, generate billsand do basic accounting. Although we areknown to cater for top hotels with high-technology solutions, the smaller guesthouse owners can now also enjoyprofessional, easy-to-use technology whichneeds basically no maintenance orupgrades.


Thank you to all those who responded.Your contribution has assisted us inmaking improvements to the design,layout and content of AmongstUs.


16 Amongst

Our Siemens Enterprise Communications(SEN) colleagues recently joined forceswith PineApp to deliver secure voice anddata solutions to the SME market.

PineApp, a leading supplier of e-mail andweb security appliances, is fully conversantwith SEN's Open Communication strategyand will complement their new HiPath2000 IP platform.

PineApp's purpose-built appliance enablesorganisations of up to 50 users to beprotected in aspects such as e-mail andInternet browsing. The co-operativerelationship with SeKure-IT/PineApp willenable the SEN team to offer additionalsecure solutions in the SME and SOHO(small office, home office) IP telephonyspace. This new packaged product offeringwas launched to SEN's resellers in May.

with the Eskom Training Centre tocomplete their first semester practical. Thetraining programme, established inconjunction with the requirements of thegiven tertiary institute, encompasses basichand skills, cabling and health and safetyin a work area, amongst other modules. On successful completion of their P1, ourtrainees will complete their P2 trainingwithin the Business Units where they willbe exposed to a technical environment inline with their studies.

Youthspace MicrositeOur new Youthspace Internet microsite has been launched and can be viewedonline by visiting www.siemens.co.za/youthspace. The interactive portal showcasesour flagship Corporate Social Investment project and includes testimonials, photo-tours and background information on each of our Youthspace homes using someinnovative features, particularly the "Explore our Homes" section.

Recently 16 technical students, in thedisciplines of electrical, industrial andmechanical engineering, were enlisted byour Recruitment department to participatein the Technician Trainee Training Scheme.The students, of which five are female,have all completed their S4 academic levelof engineering at a University ofTechnology and are now completing ayear of practical training in order toachieve their diplomas. For six months,our trainees will undergo a set programme

On-the-job training

Emily Molefe and Gino Cosme, Corporate Communications

Enterpriselaunches theHiPath 2000SeCure

Trevor Goralsky, Product Manager, SEN and Michael Kasan, Vice President of PineAppaddressing key resellers at the HiPath 2000 SeCure launch.


The Science Tunnel, a 1000 m2

travelling international scienceexhibition developed and managed byGermany's Max Planck Society, is inSouth Africa. The Department ofScience and Technology, with thesupport of the German FederalMinistry of Education and Researchand several other sponsors, includingSiemens, made this possible.

The Tunnel is being exhibited at theSci-Bono Discovery Centre in Newtownfrom 19 May to 29 July and promisesvisitors an insight into the hiddenworlds of micro and macro cosmos.The tunnel will also showcase some ofSouth Africa's leading science andtechnology programmes andachievements including the SouthernAfrican Large Telescope, the SquareKilometre Array and Sumbandilla Sat,our country's own micro satellite to belaunched this year off a submarine inRussia. The exhibition is open to thepublic free of charge.

A journeythrough thecosmos

complete mobility solution for sales. Thisforms the basis of the transformationprocess prior to CONCORD, our new globalCRM tool to be implemented in the nearfuture, which will enable us to finaliseCRM processes and ensure that all ourbusiness areas are ready by 2009.

All our Business Units have agreed to aCustomer Relationship Management(CRM) Roadmap that will move us frommerely managing customer information todeveloping the processes and strategies toassist in improving profitability whilemaintaining Customer Focus.

New functionalities available to ourBusiness Units include standardisedreporting software, improvedsynchronisation of regions to the maindatabase, Outlook integration and a

Some of key playersresponsible for driving CRMwithin their respectiveBusiness Units are (from leftto right) Neil Stander,Automation & Drives (A&D);Rithaygono Hammond,Corporate Information Office(CIO); Sam Lessing, SiemensBuilding Technologies (SBT)and Klaus Degenhardt,Siemens EnterpriseCommunications (SEN).

For more information on CRM@Siemensvisit https://intranet.crm.siemens.comRithaygono Hammond, [email protected]

Pictured here withRithaygono Hammond fromCIO is Denise Alcock, who isrepresenting IndustrialSolutions & Services' (I&S's)Service unit.

Meet the CRM@Siemens teamTrainees receiving all the equipment they needed for their training.


Learning by playingUsing our experiment kits, childrenbecome acquainted with natural andtechnology-related phenomena.

Early science education by means ofexperiment kits is an important part ofour worldwide education programme,Generation 21, which is designed forpreschools, schools and universities.

We are currently successfullypromoting educational activities inover 50 countries. The object of thecompany-wide commitment is tointerest young people in science andtechnology and meet ourresponsibilities as a good corporatecitizen. For this reason the Discoverybox, containing 22 experiments onelectricity & energy, environment &health and a DVD explaining theexperiments, was developed. Thechild-friendly, fun experiments in thekit make science a reality and are animportant element of early childhoodeducation.

17Amongst

Our A&D (Automation & Drives) teamparticipated as a technology co-sponsor atthe 2nd African Biofuels Conference heldrecently in Midrand. Within the context ofTotally Integrated Automation and TotallyIntegrated Power, A&D demonstratedinnovative products and systems that deliveroptimised automation and power solutionsto the Biofuels Industry.

Rolf Panzke, Marketing Director of ProcessInstrumentation from Siemens AG, made amajor keynote address at the event toexplain "How automation and drivetechnologies affect the life cycle plantcosts." Case studies were presented whichshowcased innovative Siemens Solutionsand Products for Biofuels. With productsranging from high reliability standard

products for automation and electricalindustrial infrastructure to innovativesoftware for linking production andmanagement to optimise continuouschemical production processes, A&D isconsidered a leading global manufacturer ofproducts and solutions to the BiofuelsIndustry. Worldwide, over 70 biofuel plantsare equipped with Siemens Technology.

The renewed interest in Biofuels has beenglobally sparked by rising oil prices,concerns over the increased world oil usage,greenhouse gas emissions (global warming)and instability in the Middle East.Understanding the seriousness of creating agreater independence from overseas crudeoil and the need to develop cost effectiverenewable fuels, the South AfricanGovernment has partnered with severalindependent companies and key oilcompanies, to investigate and buildbioethanol plants in South Africa.

Maize will be one of the main stocks used toproduce ethanol, an alcohol fuel that is themost common biofuel worldwide. It isconsidered a first generation biofuel, whichmeans that it can be produced from wheat,corn, sugar cane and many other biomassstocks using conventional technology.Production methods used are fermentationof the sugars, distillation and dehydration.In each case, the key processes cansuccessfully utilise Siemens measurementdevices as well as automation and electricalsystems to deliver value to the BioethanolOperator in terms of increased productionand decreased costs.

The Siemens Discovery box contains22 experiments.

Emily Molefe, CorporateCommunications

Solutions for the Biofuels Industry

Dr. Herman Julsing, Product Promoter, Process Analysers, A&D photographed at the A&D standat the 2nd African Biofuels Conference.

Bob Lampman, Industry Manager: Oil &Gas Chemicals, Automation and DrivesTel: +27 11 652 3601

By launching our Open Communicationsstrategy, Siemens EnterpriseCommunications (SEN) has demonstratedtheir in-depth understanding of customers'requirements for total cost of ownership aswell as new service options.

Raymond Padayachee, CEO of SEN, confirmsthat there is a clear vision, strategy andexecution approach to evolving customerrequirements, including new, intelligent andinnovative technologies and businessprocesses.

"Our vision, which we call LifeWorks, centreson the evolution to a universal userexperience where the user has one devicefor voice, data and image," Raymond says."This device could be mobile or fixed, witheasy and simple access to thecommunication contacts and to informationfrom back office systems. It also provides adevelopment path to universal access, withtrue fixed-mobile conversion integrating thevarious networks seamlessly andtransparently."

The Open Communications strategy, whichhas been launched worldwide, encompassesopen technologies based on open standards,open solutions and open services. Theexecution of this strategy, called OpenPath,is supported by innovative products such asOpenScape, OpenStage, and HiPath 8000, aswell as by our migration strategy to movefrom deployed legacy systems to the newsecond generation of IP systems andsolutions.

We offer customers three logical transitionsteps to Open Communications. The first is

Optimise, whereby we will refresh andreconfigure an existing communicationsenvironment. This option includes anoperational and technology audit withrecommendations and is affordable and low-risk.

The second step is known as Enhance andinvolves the implementation and integrationof new applications and solutions. We alignthe customer's business and communicationstrategy, using targeted solutions to create aneasy and painless transition phase. In thethird step, Transform, we deploy

transformational applications enterprise-wide.This offering stretches from full strategicplanning services to deep business applicationintegration and OpenPath strategies anddeployment options. SIP based applications,collaboration, mobility and carrier gradesoftware solutions form the basis of thistransformation.

The combination of this flexible model and theability of the SEN account managers to fullyunderstand our customers' requirementsenable us to offer a natural progression forgrowth to all our clients, regardless of size.

The result is an optimal solution designed tosustain and enhance the business.

"Open, standards-based communications arethe link between IT and the new businessimperatives of innovation, customer loyaltyand employee success," Raymond affirms. Hecontinues, "Our vision makescommunications simpler, easier and quicker,while simultaneously delivering reducedcosts."

Meeting customer demands

Fred Maurus, SEN

Colleagues, business partners andcustomers bid farewell to RalfMarkmann, CFO, at a functionhosted in his honor at The SoundStage in Midrand. Ralf thanked hiscolleagues for their support duringhis almost three years as CFO inSouth Africa. He also thankedbusiness partners and customers fortheir continued support to ourorganisation.

Photographed with Ralf is (from left)his wife, Claudia; Sabine Dall'Omo,

Performance Controlling Manager andGuido Coppens, Procurement Director.

Ralf saysgoodbye


18 Amongst

As anyone who has heard of wiki, blog andpodcast will know, the Web has a particularterminology that has made its way intomainstream conversations. To make senseof it all Gino Cosme, our Online Communi -cations Manager at Corporate Communi -cations sheds some ligh on the topic.

Blog:The word blog comes from the wordWeblog and is similar to a journal that isavailable online. Blogging refers to theactivity of updating a blog and we callsomeone who has a blog a "blogger." Blogsare typically updated daily using softwarethat allows people with little or notechnical background to update andmaintain the blog. As such, it is a verysimple means of publishing and sharingcontent on the Web.

Blogosphere or Blogsphere:This term is used to describe thecommunity of blogs and blogging.

Domain Name:The unique name that identifies anInternet site. For Siemens South Africa'sInternet web site, our domain name issiemens.co.za

Extranet:An Intranet that is accessible to computersthat are not physically part of a company'sown private network but that is notaccessible to the general public, forexample to allow vendors and businesspartners to access a company web site.

Home Page (or Homepage):Refers to the main page of a collection ofweb pages, e.g. our Intranet has a homepage as does our Internet. Each unit'sIntranet site has their own home page too.

HTML (HyperText MarkupLanguage):The coding language that is used to createHypertext documents, which are usedonline. HTML looks a lot like old-fashionedtypesetting code where you surround ablock of text with codes that indicate howit will appear. Very confusing and,wherever possible, should be left to thetechies to play around with :)

Hypertext / Hyperlink:Text that contains a link to another webpage or documents. This is commonly alsoreferred to as a link.

Internet Enabled DesktopApplication:An Internet enabled desktop application isa self-contained program that performs adefined set of tasks under the user control.These desktop applications getautomatically updated whenever the userconnects to the Internet and is a good wayto push (send out) and pull (collect)content to/from a user.

Intranet:Our private network within Siemens thatuses the same kind of software that can befound on the public Internet but that isonly for internal use.

Netiquette: The etiquette on the Internet, such asnever using all CAPS and writing for screeninstead of for print.

Netizen:Netizens refers to being a "citizen" of theInternet or someone who uses onlineresources. The term suggests civic

responsibility and participation. In essence,all Siemens employees are netizens of theSiemens online community.

Permalink:A permalink is a link that points to a blogposting's specific URL.

Podcasting:This is a useful form of audio broadcastingusing the Internet and RSS. The word"podcasting" takes its name fromcombining the words "iPod" (theimmensely popular digital audio playermade by Apple Computers) andbroadcasting. Podcast files are usually inMP3 format but can be in other formatstoo.

Portal:A portal usually refers to a Web site that isintended to be the first place people seewhen using the Web. Typically a "Portalsite" has a catalogue of Web sites, a searchengine, or both. A Portal site may also offeremail and other service to entice people touse that site as their main "point of entry"to the Web. Watch this space!

RSS (Rich Site Summary or RealSimple Syndication):This is used for syndication and sharing ofcontent. RSS is widely used to share thecontents of blogs or any content that getsfrequently updated. Our Internet news &press section has an RSS feed that anyoneinterested can subscribe to. RSS is beingovertaken by a newer, more complexprotocol called Atom.

RSS readers:Much like an email program, RSS "readers",otherwise known as news aggregators,read RSS feeds and displays their contentto users. Users will typically subscribe to aRSS feed by entering the RSS feed addressinto their RSS reader.

SEO (Search Engine Optimisation):The (often scientific) practice of designingand optimising Web sites so that they rankas high as possible in the search resultspage of major search engines.

SEM:The marketing practise of bidding on asearch term on a search engine, andhaving your ad displayed alongside theorganic search listings. Usually, theadvertiser only pays when a user clicks onthe ad.

URL:Refers to the address of a resource on theInternet.

Vodcast:Also knows as a vidcast, a vodcast is similarto podcasting except uses video instead ofjust audio.

Webcast:Derived from "web" and "broadcast,webcasting is a form of broadcasting andrefers to sending audio and/or video liveover the Internet.

Web page:A web site is made of one or more webpages.

Website:The entire collection of web pages andother information (such as images, sound,and video files, etc.) that are madeavailable through what appears to users asa single web server.

Our Siemens Enterprise Communicationscolleagues, in partnership with hotelsoftware supplier IFCA, showcased theirall-in-one hospitality solution to hotels,guest houses and lodges at the IndabaExhibition. The exhibition was held at theDurban International Conference Centreand is a premier tourism eventparticipated in and attended by keyplayers in the hospitality industry.

The hospitality solution covers everythingfrom back office, interfaces, web based

Fresh communicaitonsolutions for hospitality

Improve yourweb knowledge

SEN's showcase at the Indaba Exhibition.

solutions, infrastructure and buildingmanagement to entertainment, valueadded services, appliances, security, foodand beverage, property management,applications and club plus solutions.

Packaged in modules or custom-made toeach hotelier's specific budget andrequirements, our hospitality package hasbeen implemented in more than 5,800large hotels and 25,000 small to mediumsized hotels around the globe includingSouth Africa.

Carrie Kritzinger, SENFor additional information please e-mail: [email protected]

Power Transmission & Distribution (PTD)took their energy automation productsand systems on the road for six weeks inthe last quarter of 2006 with their EnergyAutomation World Tour. At one of thetour stops in Graceland, Secunda, JohanSchoeman from Sasol's Oxygen PlantWest visited the road show and submittedhis contact details as an entry to PTD's

A grand ending to a great road show

lucky draw. Out of hundreds ofcompetition applications submittedcountry-wide, Johan was the proudwinner of a state-of-the-art FujitsuSiemens notebook.

Warner Priest, PTD EA

From left to right: Warner Priest, System/Sales Engineer, PTD EA2; Johan Schoeman, Sasol Oxygen,receiving his Fujitsu Siemens notebook and Peter Herbst, PTD EA Divisional Manager.


19Amongst

Our colleagues from Siemens IT Solutions andServices hosted customers, media andSiemens colleagues at a breakfast function atSiemens Park to launch their neworganisation. Zunaid Mayet, Chief ExecutiveOfficer of Siemens IT Solutions and Servicespresented the organisation's business model,offerings and approach to the market.

According to Zunaid, a global realignment ofseveral businesses within the Siemensorganisation has led to the formation ofSiemens IT Solutions and Services. Hecontinued, "We have a presence in more than40 countries with annual sales revenues ofaround EUR6-billion and employee more than43,000 people worldwide. Siemens ITSolutions and Services pools the expertise ofexperienced IT service and solutionsproviders, established software houses andother Siemens business units to provideintegrated customised solutions to take tomarket.

"Information Technology is becoming moreimportant to Siemens in every sphere of theorganisation. With the majority of Siemensbusiness underpinned by software or IT andwith the high levels of competence and thefull range of IT services available within theSiemens organisation, the question was howto leverage this to the benefit of theorganisation - and our customers - as awhole."

Zunaid continues, " We are responding to ourcustomers desire for one-stop shopping forcomprehensive, industry specific solutionsthat meet the highest standards of quality andsecurity, by creating an IT environment thatnetworks hardware and control levels throughto production planning systems like ERP andMES as well as overarching corporatesoftware. The logical step was to consolidateseveral business units under a single umbrella.In addition to the former Siemens BusinessServices (SBS), this includes the BusinessInnovation Centre (BIC), DevelopmentInnovations and Projects (DIP), Program andSystems Engineering (PSE), and SiemensInformation Systems Ltd. (SISL).

"Focussed on IT solutions and softwaredevelopment, the obvious synergies made itideal to use this capability to realign theseunits to work with other business units in theSiemens organisation and build integratedend-to-end solutions to take to market.

"Our company's strategy is governed by fourfocus areas, namely; • partnering with other Siemens groups to

create new, one-stop solutions that enableSiemens products to be better integratedinto our customers' business processes andIT landscapes

• evolving and growing historicaloutsourcing and IT solutions business

• looking after the Siemens IT environment• developing software for the products and

systems of other Siemens groups.

"One only has to look at how IT and softwaredevelopment increasingly underpinsproducts and solutions in the power,automotive, medical andtelecommunications sectors to see thestrategic importance of this development."

The new Siemens IT Solutions and Servicesoffers its clients a comprehensive portfolio ofIT solutions and services based on theexpertise gained from complex customerprojects, professional operation ofdemanding IT applications andinfrastructure, and the development ofsoftware relating to Siemens systems andproducts. Offerings include custom-tailoredIT solutions in major process areas like SupplyChain, Finance, Business Intelligence andCustomer Relations.

Zunaid continues "As IT expertise isbecoming increasingly important, havinggrown from a niche aspect to becoming thebackbone of business operations, we areable to utilise the advantages of globaldivision of labour and an internationalnetwork of competence."

Acknowledging that there are no “one sizefits all” solutions to improving efficiency,optimising business processes and reducingcosts, Zunaid adds that industry expertiseand in-depth knowledge is the key tosuccess.

"Siemens IT Solutions and Services will workin close partnership with other SiemensGroups to strengthen our activities in verticalmarkets ranging from the automotive andprocess industries through to transportutilities, financial services, public security,employment service and publicadministration. In South Africa, we canleverage off the international portfolio andnow have far broader access to experts intechnologies, markets and industries such astelecommunications and power."

Zunaid concluded that, "from a competenceand cost perspective, we are able to provideend-to-end, tailor-made integrated solutionsto customers with mass production andeconomies of scale offering a significant costadvantage while ensuring the quality,security and reliability of their ITenvironments."

Following the formal presentations, guestshad the opportunity to gain further insightinto the new organisation by networkingwith the Siemens IT Solutions and Servicesteam whilst enjoying brunch.

The Sector Heads, from left: Lukas Duursema, Head of Portfolio and Technology Management; JayRanchod, Divisional Director, Infrastructure and Service Provider; Tebogo Sehume, Divisional Director,Public Sector and Healthcare; Edgar Mabothe, Divisional Director, Department of Labour: PPP; DirkieCoetzee, Divisional Director, Manufacturing and Services Industry and Hylton Keshwar, DivisionalDirector, Siemens Group.

The Service Delivery Management team, from left: Steve Lautenbach, Head of ProjectManagement and Service Delivery Management; Asgarali Mia, Head of Professional Services andApplication Management; Sharon Fourie, Head of Infrastructure Operations; Georg Gebauer, COO;Joy Sykes, Head of Procurement Services and Ian Bleach, Head of Solution Design.

The Siemens IT Solutions and Services Executive Management team, from left: Georg Gebauer,COO; Zunaid Mayet, CEO and Naas Liebenberg, CFO.

IT solutions from aglobal powerhouse

The Commercial Management team, from left: Dirk van Wyk, Siemens Group;Gordon Allison, retired; Peter Tshisonga, Department of Labour; Nadia Cornelius,Portfolio Technology Management and Infrastructure and Service Provider;Dikgang Nkwashu, Public Sector and Healthcare; Frans Badenhorst, ServicesIndustry and Naas Liebenberg, CFO.


20 Amongst

Business processes govern everything we doin the workplace and is defined, accordingto a leading web dictionary, as leading tothe accomplishment of an organisation'sgoals. AmongstUs interviewed HaroldTeague, head of Corporate QualityManagement (CQM) to determine the vitalrole CQM plays in keeping Siemens on thestraight and narrow.

CQM, an integral portfolio under theCorporate Development umbrella, isresponsible for the administration,documentation and maintenance of ourquality, health and safety and environmentalmanagement systems that are definedtogether with the Business and CorporateUnits within Siemens.

"As per Siemens principles and policies, weneed to have certain systems and processesin place", says Harold. "Corporate QualityManagement should be recognised as amanagement responsibility to ensure thatthe processes are rolled out effectively andefficiently". He clarifies that although CQMprovides a service to our organisation; theirrole is that of a compliance division.

Quality management for a qualityorganisation

Discussing quality management, Haroldexplains, "The drive for quality managementin any organisation is a strategic decisionand is one of management's tools. Siemenshas a quality manual, applicable to theentire organisation, which defines the high-level processes for compliance withISO9001. It is imperative that each businessarea within Siemens meets the

requirements of the quality manual andCQM auditors verify that the Business andCorporate Units are in compliance with thedefined processes".

SABS is the main accreditation body inassessing the Siemens' ISO9001certification. Although Siemens MedicalSolutions and Siemens IT Solutions andServices, while still following the overallSiemens quality manual, have a differentaccreditation body due to their requirementsfrom Germany. Harold continues, "Ourquality manual works hand-in-hand with the'Siemens Process House' framework, whereevery process in the organisation hasalready been defined and documented. So ifpeople follow the processes in the 'SiemensProcess House', they will meet therequirements of the quality manual."

The 'Siemens Process House' identifies allapplicable processes for each and everySiemens business area, and was developedas a result of research done in Germany withregards to what the "best in class" are doingin terms of quality management systems.One of the benefits of this framework is theenabling of benchmarking between thevarious regions within the Siemens globalorganisation. The first phase of the'Siemens Process House' has already beenrolled-out at a top level to every Businessand Corporate Unit.

Sustaining our natural resources

Further to quality systems management,CQM also focuses on the Health, Safety andEnvironment (HSE) compliancemanagement portfolio. "Environmental

conformity is playing a bigger role as we goforward, especially on projects," says Harold."Siemens is dedicated to looking at ways ofsaving energy and consumption of naturalresources and ensuring that we addresscontinuous improvement."

One of the many measures CQM takes inthis regard is to monitor the energy andwater usage to check for possible deviationsthat may need to be explained. In the samebid, Siemens Real Estate Management(SREM) recently contracted an independentcompany to audit Siemens Park with the aimto specifically look at how we can save onenergy consumption.

Putting safety first

The Health and Safety aspect of thecompliance management system addressesour goal to create and maintain anenvironment within which every person canexecute their activities in a healthy and safeenvironment.

"Our commitment is to minimising all riskspertaining to personal injury, diseases,company property and equipment", Haroldconfirms. "CQM has a dedicated Health andSafety specialist and appointed assistance inevery Business Unit."

One of the requirements of Health andSafety is Compensation of Injuries andDiseases (COID). If any person is injured atwork, they are entitled to claim from theDepartment of Labour. For details on how toreport an accident or disease, you can eitherspeak to your Health and Safety Officer, orvisit the CQM site on our Intranet.

Improving our processes

If there is any environmental, health, safetyand quality non-conformance or a problemrelating to a process, an ImprovementRequest (IR) can be reported on theEnterprise Compliance Management (ECM)tool for formal investigation. The ECM toolis used to manage all incidents reportedand everyone who has access to ourIntranet has access to the ECM tool.

To log an IR, we should first understand thedifference between a process and aprocedure. A process tells you what needsto be done i.e. what the input requirementsare, what activities you do and what youneed to deliver. A procedure tells you howto do it. Harold adds, "It is important not tofocus on day-to-day issues, but rather onprocess related issues - if a process is notworking, an IR should be logged".

So how do we log an IR? It's as simple aslogging onto the ECM tool using yourpersonnel number - the link can be foundon the CQM site on our Intranet under BUprocedures - clicking on 'issues andcorrective action' and 'create an issue' andthen completing the relevant form. Tosubmit the IR, you will need to specify whoto send the IR to (e.g. the process owner).

The specified person receives the IR, and onacceptance that they will take ownership ofthe problem, the incident is investigatedand addressed. All actions taken to resolvethe matter need to be documented via theECM tool and on final resolution, this issent to CQM to verify that the actionaddresses the problem and closed.

Supporting our business objectives

In addition to their other strategicresponsibilities, CQM also handles the 3iinitiative and crisis communication for theorganisation. Harold concludes, "CQM'smission is to support Siemens to achievesustainable business objectives by applyingthe appropriate safety, health, environmentand quality principles".

Visit the CQM homepage on the Intranetfor information to assist and inform youon various SHEQ activities ranging fromSHEQ policies and mandatory procedures,reporting and injuries, OSHEdocumentation guidelines, library ofstandards available within CQM, todisaster management and articles ofinterest on the environment.

Keeping a finger on the processes pulse

Harold Teague, head of Corporate QualityManagement, has almost 30 years in qualitymanagement experience and has been part ofthe Siemens family since 1975.

Harold Teague, CQMSharon Naude, I&S

The Industrial Solutions and Services (I&S)Mining and Metals Technologies teamoffer turnkey and packaged processcontrol and electrical solutions to theMining, Metals and Bulk Materialshandling industries. With the recentawards of the turnkey electrical supply forthe Phase 5 Expansion Project for Richard'sBay Coal Terminal (RBCT) and the contractto provide the complete electrical systemfor a new rock winder to Impala Platinum'sno. 17 Shaft Project, the team has

confirmed their broad experience andcompetence in the industry they service.Over and above I&S's successfulinvolvement with the RBCT and ImpalaPlatinum projects, the team wasresponsible for securing the order for theturnkey electrical infrastructure at theopen pit copper mine of Zambia'sLumwana Copper Mine, as well assupplying a trolley assist system to themining vehicles in conjunction with ourTransportation Systems' colleagues. In

Back row, from left to right: Deryck Dudgeon, Barry Elliott and Mark Pittuck. Front Row, from left to right: Bradley Lubbe, SamanthaLorrick, Liezl Haramis, Lushika Ramdin, Mindla Pillay and Ntabiseng Malope. Insert: Rajen Moodley. Not featured: Colin Morris, AndyWagner, Irene Legana and Boris Krull (on site with clients).

addition, they provided an OTN (OpenTransport Network) fibre optics backbonefor voice, video and data over IP, as well asa number of other electrical and controlsystem packages. Going forward, the teamwill have a strong focus on projects fromthe Copperbelt areas in Zambia and theDRC and new mine developments withinSouth Africa and other SADC countries.

Mining into the future


21Amongst

Outshiningthe bestPower Generation (PG) ensures thesuccessful implementation of their Control& Instrumentation Maintenance Contractat Eskom's Camden Power Station throughthe employ of additional contractedpersonnel. Anton Beytel is one of thesecontractors who, as a senior technician,forms part of the PG Camden maintenanceteam. As a result of his outstandingperformance on the contract, Eskomissued a commendation to Anton. Hereceived a certificate and a token ofappreciation for his team efforts.

Anton Beytel received a certificate recognising his work dedication.

Give it to mestraight, DocA new survey, conducted by DirectiveAnalytics for Medical Solutions in the USA,reveals that people want to know aboutdiseases they may be stricken with - eventhose for which there are currently nocures.

Three out of four consumers (72%) agreedthat they would take a test that identifiesdiseases 20 years before symptoms appear.Furthermore, they would welcome evenhard-to-take news such as diagnosis of anincurable disease. Specifically, nearly halfof those surveyed indicated they wouldwant to know if they would be diagnosedwith Alzheimer's disease, despite thecurrent lack of a cure.

The survey, a national online poll of 1,111adults, was conducted to assess consumerattitudes toward growing scientificcapabilities to predict diseases and diseaseonset - part of the growing field of so-called 'personalised medicine.'

"The objective of science is to open newdoors, but the question is always 'do wereally want a peek inside the room?'" saidDonald Rucker, M.D., Vice President andChief Medical Officer for Siemens MedicalSolutions in the USA. "In the case ofpredicting disease, people clearly arewilling to live with the emotional burden ofknowing about impending disease, and arewilling to invest all that they have inpursuing a cure."

The scientific community has advanced anumber of diagnostic approaches in recentyears, specifically in the field of molecularmedicine, which allows physicians toidentify diseases like cancer andAlzheimer's at the earliest possible stages -when cells begin to show subtle evidenceof disease. Beyond just diagnostics,progress has also been made in identifyinggenetic pre-dispositions to certain diseases,which allow doctors to take steps to reduceadditional risk factors for certainconditions.

While undertaken to gauge the public'scomfort with the ability to identify diseasesyears in advance, the survey also providedsome interesting results about the actionspeople would take if told they would getan incurable disease, as well as somedivisions along gender and income lines.People proved not only to be curious aboutdiseases, but also proactive in doingsomething about it.

Manuel Fernandes, PG

Denzil Bennet, SIS

Learners from the Siemens IT Solutions andServices' IT Learnership programmegathered at Siemens Park to be inductedinto the work environment for their sixmonths practical on-the-job training,commencing on 21 May with theirallocation to different segments andworkplace locations.

The programme, initiated by Siemens ITSolutions and Services four years ago,endeavours to assist in alleviating the ICTskills shortage in South Africa. ZunaidMayet, CEO of Siemens IT Solutions andServices explains that the prime objective isto meet organisational needs by engaging inand supporting selected government skillsdevelopment and training initiatives throughIsett Seta.

Says Zunaid, "Our approach is holistic,whereby we commit to hosting alearnership as well as endeavouring to findemployment for our learners, either withinour organisation or through our network ofcustomers and strategic partners." Hereaffirms that skills development is anintegral part of the transformationprogramme, which they constantly measureagainst statutory Broad Based BEE

requirements.

"I believe that the future of learnership andinternship programmes is led byorganisations such as Siemens IT Solutionsand Services. Our learners are striving forsuccess and are truly committed to making apositive change in their lives as they preparethemselves to enter the job market," addedZunaid.

Siemens IT Solutions and Services hasproduced 200 learnership graduates to datewith secured employment within theSiemens group and the ICT sector at large.

Denzil Bennet, the IT LearnershipProgramme Manager, confirms Zunaid'scomments, "We are driven bytransformation imperatives tailored to meetthe ICT sector demands with thefundamental objective of producing qualityand employable resources and in so doingcontribute to job creation in line with thecurrent national initiatives such as Asgisaand Jipsa. The fact that we have appointedspecialists to drive this initiative is testimonyto our commitment to such programmes."He concludes by stating that thesegraduates have set high standards and it is

IT Learners leading the wayagainst this benchmark that the ITLearnership programme is consistentlymonitored and adapted to meet thedynamic demands of the ICT sector.

The group of 31 IT Learners, whocompleted their theoretical training atTorque IT, were introduced by DenzilBennet, the programme manager, to theSiemens IT Solutions and Servicesmanagement team where they were giventhe opportunity to engage with Zunaid andthe various managers who had beeninvolved since the onset of the programme.

With mentorship and coaching chosen as akey subject to enable the learners toidentify relevant people in the organisationto assist them in creating an establishedcareer path, Zunaid addressed the groupand encouraged them to persevere, workhard and take advantage of theopportunities Siemens could offer them.The proceedings were ended with anoverview of Siemens IT Solutions andServices's business and successes by COO,Georg Gebauer.

The group of IT Learners photographed with Siemens IT Solutions and Services management, middle row left: Denzil Bennet, IT LeanershipProgramme Manager, middle row center: Zunaid Mayet, CEO, back row right: Lukas Duursema, Head of Portfolio & TechnologyManagement, and middle row right: Aldon Dickson, Account Director.


Easy ParkingSiemens Real Estate Management(SREM) opened the newly constructedparking deck at the Siemens ServiceCentre with a small function formanagement and contractors.

The double-level parking deck, built inorder to address the increasing demandfor additional parking at the SiemensService Centre, took five months tocomplete. The parking complex allowsstaff to now park undercover in a safeand secure environment.

"We are very pleased with the finishedresult," confirms Stephen Gibb,Managing Director of SREM.

Improvedmaintenanceservice throughoutsourcingSiemens Real Estate Management (SREM)in conjunction with our CorporateProcurement division, initiated tenders forthe outsourcing of the complete facilitymaintenance service to all our Gautengfacilities.

After a comprehensive tender analysisprocess, ESS Integrated FacilitiesManagement, a Division of CompassGroup Southern Africa, was appointed bySREM as the successful bidder for SiemensPark, the Siemens Service Centre,Centurion and the Training Institute.

ESS mobilised in October 2006 and hassubsequently established their operation,which included a successful staff transferof the existing Siemens FacilityMaintenance staff.

Together SREM and ESS are focussed onimproving the service levels and customersatisfaction. This was recently confirmedin the Customer Satisfaction Surveyconducted in April 2007.

22 Amongst

Siemens EnterpriseCommunications' OpenStagephone won the 2007 iFproduct design award, one ofthe most prestigious awards ofits kind in the world.Competing against more than163 other products in theConsumer Electronics,Telecom munications category,our OpenStage phone was oneof two office-desk phones tobe honoured.

Mark Wilson, Managing Director ofour local associate company, FujitsuSiemens Computers (FSC), wasappointed the new Managing Directorof FSC's Middle East and Africa regionin April this year. Mark has headed ourSouth African business operationssince 2002 and will initially continuein this role until a successor isappointed.

"The new position will be extremelychallenging and I am excited at theopportunities that it offers," saysMark. "It will mean that my focus hasto be extremely broad and that I willnot be able to be as directly involvedin the day-to-day operations in SouthAfrica as I have been. I am fullyconfident that the team in SouthAfrica are competent and I expect tosee them maintain the momentumalready established."

He verifies that he will still have alarge degree of contact with ourSouth African team, although his newrole will include an addedresponsibility which incorporatesterritories in North Africa and theMiddle East. "I will need to rapidlygain an understanding of theseterritories and I do expect to be doinga substantial amount of travellingbetween the various countries," endsMark.

From left: Andrew Harris, Managing Director, ESS IFM; Greg Perry, COO, ESS IFM; Charles Gover, General Manager Facilities ESS IFM; StephenGibb, Managing Director, SREM; Theresa Ferreira, Commodity Manager Procurement, Siemens Ltd; Shawn Teixeira, Former Financial Director,SREM; Guido Coppens, Procurement Director, Siemens Ltd and Thinus Griessel, Facilities & Services Manager,SREM.


Thinus Griessel, SREM

Cutting the ribbon to open the parking complex, from left, Artur dos Santos, Nokia SiemensNetworks; Rennie Raffanti, Nokia Siemens Networks; Stephen Gibb, Managing Director, SREM;Elbert de Kock , Zenprop and Ivan Venter, Zenprop.

The OpenStage 60p call office-desk phonewon the 2007 iF product design award.

Winning the iF product design award 2007

Mark Wilson is Fujitsu Siemens Computer'snew MD for the Middle East and Africaregions.

A new role for FujitsuSiemens MD in Africaand the Middle East

Fotini de Keizer,Fujitsu Siemens ComputersTel: 011 545 [email protected]


23Amongst

Complex information hubs that influence acompany's ability to deliver service andmanage customer relationships, callcentres are fast becoming the primaryinterface between an enterprise and theircustomers. This critical relationship bringsto the fore the need for call centres andtheir agents to portray a professional and

Moving inThe new tenants at Siemens Park are ourcolleagues from Automation & Drives SCWireless Modules, our former Componentsdivision, on floor I2 and Siemens BuildingTechnologies on floor IB. They wererelocated from their respective premises inLinbro Business Park and Troyville andsuccessfully transitioned by our SiemensReal Estate Management (SREM) associatesearlier this year.

Several Sasol delegates successfullycompleted their Siemens Basic /Intermediate SICAM PAS / IEC61850 andSIPROTEC 4 / DIGSI 4 training at a venuein Secunda.

The two week course curriculum wasaimed at assisting Sasol personnel to

A first for Call Centre Managers customer centric image. SiemensEnterprise Communications' (SEN's) CallCentre Focus Group identified thenecessity to establish a Call Centre UserGroup for their customers when, onresearch, discovered that the majority ofcall centre managers lack support fromwithin their business structures and are

often alone when having to deal with thedifficulties of being in the coal face of thecustomer. A Call Centre User Groupprovides Call Centre Managers with theperfect opportunity to interact with oneanother and learn from their combinedchallenges and successes.To facilitate thisnetworking opportunity, our SEN Call

Centre Focus Group hosted the first CallCentre Managers Forum at Zebra Lodge.Spescom Datavoice, the event's keytechnology partner, contributed to thesuccess of the event through theirpresentation of the latest in qualitymonitoring, agent training, voice andscreen recording.

The SEN Call Centre Manager Forum Group photographed at Zebra Lodge, north of Pretoria.

From top left: Peter Herbst, Siemens PTD EA Divisional Manager; Johan Schoeman, Sasol Oxygen; Khulekani T Ngcobo, Sasol Secunda; Lucas Swart, Sasol Test Department; Elgin Botterill, SasolSecunda; Neelan Naicker, Sasol Secunda; Albert Pretorius, Sasol Secunda; Ben Peyper, Sasol Projects; Warner Priest Siemens, PTD EA2; Pieter Van Aswegen, Sasol Test Department; Casper H Badenhorst,Sasol Oxygen; Daan Du Toit, Sasol Oxygen; Riaan Kritzinger, Sasol Secunda and Joe Martins, Siemens I&S Sasol CAM.

Warner Priest, PTD EA2

Equipping with technical expertiseimprove their proficiency with theoperation of Siemens Protection, Controland Automation systems recentlyinstalled and commissioned at the SasolSecunda Plant.

As a result of the course, Sasol personnelare equipped with the technical know-

how to address problems that arise onthe plant with speed and efficiency. Inaddition, the delegates have expressedgreat interest in attending the Advancedcourse in the near future.


Safe and soundwith Power GenOur involvement at Eskom's CamdenPower Station extends to our contract forthe installation and commissioning ofcontrol and instrumentation (C&I)refurbishment. Together with oursubcontractors, Power Generation's teambased at the power station reached over600,000 accident free hours worked.This accomplishment sees the teamaiming to achieve the 750,000 hourstarget by the end of this year.Congratulations are extended to PeterPerich, PG's SHEQ (Safety, Health,Environmental and Quality) Manager atthe Camden Power Station and the teaminvolved.

Ute Menikheim, PGCarrie Kritzinger, SEN

24 Amongst

Exhibiting under the theme of "OpenCommunications" at CeBIT 2007 inGermany, the world's largest trade fairshowcasing digital IT andtelecommunication solutions for bothcarrier and enterprise environments,Siemens Enterprise Communications(SEN) presented products, solutionsand services that make open,network-independent, standards-based communication a reality forcompanies of all sizes and in anyindustry.

Key technology trends such as service-orientated architecture (SOA), unifiedcommunications, fixed/mobileconvergence offerings, innovativemanaged and hosted servicestrategies were revealed. In addition,migration strategies that put thetransition from traditional telephonyato IP communication within everycompany's reach was also displayed,as well as mobility solutions that linkfixed and mobile networks to raiseproductivity and speed up businessprocesses.

Two groups of our customers,members of the Project Merlot teamhosted by Miguel Torres and membersfrom the University of Stellenboschhosted by Alet Brits, were given theopportunity to experience CeBIT firsthand and were exposed to thebenefits and possibilities that we haveto offer their business.

Siemens IT Solutions & Services,Automation & Drives (A&D) andIndustrial Solutions & Services (I&S)hosted delegates from PetroSA at the2007 Hannover Messe, the leading

A proud Siemens team with their subcontractors at the Camden Power Station.

Showcasing our solutions at the Hannover Fair 2007

From left: Bheki Malinga, PetroSA, Dirkie Coetzee, Siemens IT Solutions and Services, Funeka Radebe, PetroSA, and Colin Prince, PetroSA.

international showcase for industrialtechnologies, materials and productideas, held during April in Germany. Ourvisitors spent most of their time at theSiemens industry specific stand which

exhibited our industry suite automationsolutions for the Oil & Gas, Food &Beverage, Chemicals and MachineBuilding industries and which furthercovered topics such as Digital

Engineering, Industrial Communicationand Process Control.

Our visitors from PetroSA were introducedto the entire spectrum of Siemenssolutions for the Oil and Gas (SISOG)industry covering all aspects of thePetroSA business from upstream todownstream and engaged with oursolutions specialists and seniormanagement on topics such as pipelinemanagement, tank farm management, theSIMATIC IT manufacturing executionsystem and laboratory informationmanagement systems (LIMS) fromSiemens A&D and I&S. In addition, thedelegates were shown the integration ofthe MES system with SAP and an industrydemonstration of this using Volkswagen asa reference.

The exhibit of end-to-end solutions andofferings demonstrated that Siemens isone of the world's leaders in bundling acomprehensive set of solutions across theOil & Gas industry value chain,highlighting that Siemens IT Solutions andServices play a pivotal role in the deliveryof this solution. Energy efficiency was theoverall main focus of the Hannover Messeand figured prominently in many of theexhibits and special displays at the show.The 2008 Hannover Messe will continue tofocus on the same theme. As a logicalextension of the "Energy" and "PipelineTechnology" international flagship shows,next year will feature a new specialist fairon Power Plant Technology. The event willfocus on the rapidly growing market ofcomponent suppliers to medium-sizedlocal power stations.

Open Communications at CeBIT 2007

A scene from the CeBIT 2007 trade fair in Germany where SEN exhibited their products, solutions and services.


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