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Amr Ali KSA: Mohamed Abdul Aziz El-Deghithar E-Mail : [email protected] El-Sahafa, Riyadh [email protected] Tel. KSA: +966 54 700 8080 Tel. Egypt: +20 111 007 0007 : +966 56 218 1180 : +20 122 318 3197 1 / 3 RESUME PERSONAL DATA Name : Amr Ali D.O.B. : 01. March 1972 Marital Status : Married / One Child Licenses : Valid Residence in KSA “Iqama Transferable.Nationality : Egyptian ABRIDGEMENT o Seasoned professional with extensive experience in Retail and Corporate Sales Management. o Versatile business manager with proven competencies in optimizing team dynamics uniting diverse agenda to common goal and harnessing strategic and operational drivers to deliver results. o Capable of defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives. o Highly organized, disciplined and task focused with fine-tuned analytical, troubleshooting and administrative skills. CORE COMPETENCIES Sales Management o Develop strategic relationships with internal sales partners and external customers while working to achieve or exceed revenue goals and distribution objectives. o Conduct meets to update customers and dealers on alternative products. o Control debtors & creditors and preparing reports on monthly & annual basis. Client Relationship Management o Ensure speedy resolution of queries & grievances to maximize client satisfaction levels. o Maintain excellent relations with clients to generate avenues for further business. o Ensuring maximum customer satisfaction by providing pre/post sales assistance and achieving delivery and quality norms. PROFESSIONAL EXPERIENCE 03/2014 present Sales Manager Strategic Accounts, Al Moammar Information Systems (MIS), Entering different tenders and bids and identifying customer needs.

Amr Ali Resume S May 2015

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Page 1: Amr Ali Resume S May 2015

Amr Ali KSA: Mohamed Abdul Aziz El-Deghithar E-Mail : [email protected]

El-Sahafa, Riyadh [email protected] Tel. KSA: +966 54 700 8080 Tel. Egypt: +20 111 007 0007

: +966 56 218 1180 : +20 122 318 3197

1 / 3

RESUME PERSONAL DATA

Name : Amr Ali D.O.B. : 01. March 1972 Marital Status : Married / One Child

Licenses : Valid Residence in KSA “Iqama Transferable.” Nationality : Egyptian

ABRIDGEMENT

o Seasoned professional with extensive experience in Retail and Corporate Sales Management. o Versatile business manager with proven competencies in optimizing team dynamics uniting

diverse agenda to common goal and harnessing strategic and operational drivers to deliver results.

o Capable of defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives.

o Highly organized, disciplined and task focused with fine-tuned analytical, troubleshooting and administrative skills.

CORE COMPETENCIES

Sales Management

o Develop strategic relationships with internal sales partners and external customers while working to achieve or exceed revenue goals and distribution objectives.

o Conduct meets to update customers and dealers on alternative products. o Control debtors & creditors and preparing reports on monthly & annual basis.

Client Relationship Management

o Ensure speedy resolution of queries & grievances to maximize client satisfaction levels. o Maintain excellent relations with clients to generate avenues for further business. o Ensuring maximum customer satisfaction by providing pre/post sales assistance and achieving

delivery and quality norms.

PROFESSIONAL EXPERIENCE

03/2014 – present Sales Manager – Strategic Accounts, Al Moammar Information

Systems (MIS),

Entering different tenders and bids and identifying customer needs.

Page 2: Amr Ali Resume S May 2015

Amr Ali KSA: Mohamed Abdul Aziz El-Deghithar E-Mail : [email protected]

El-Sahafa, Riyadh [email protected] Tel. KSA: +966 54 700 8080 Tel. Egypt: +20 111 007 0007

: +966 56 218 1180 : +20 122 318 3197

2 / 3

Preparing different presentations for targeted customers to identify the different departments.

Creating loyalty programs for customers to increase sales.

Preparing sales and marketing execution plans.

Conduct contract negotiations, develop presentations, reports and price quotations.

Prepare weekly reporting of pipeline & forecast using Sales Force automation tool.

05/2012 – 2/2014 Sales Manager, NTG Clarity Inc. (Software Canadian Company),

Preparing of yearly and quarterly sales plan.

Conduct contract negotiations, develop presentations, reports and price quotations

Develop systems & procedures to streamline partner management and conduct training sessions for sales personnel on new products & improvement of selling skills.

Preparation of preliminary marketing plans to introduce our company to the targeted customers.

Prepare weekly reporting of pipeline & forecast using Sales Force automation tool.

01/2002 – 04/2012 Managing Director, Inside Information Technology (I.I.T.),

Involved in setting up and managing operations (Retail & Corporate).

Focused on maximizing market penetration and accomplishment of revenue targets in the Egyptian market.

Assisted business partners in Retail and Corporate sectors in business development through introduction of right product mix aligned to business trends.

Coordinated with partners in planning for budget, revenue & stock levels and preparation of quarterly forecasts to be sent to vendors.

Negotiated vendor contracts, targets & programs and developed loyalty programs aimed at maximizing business generation.

07/2001 – 12/2001 IBM Product Manager, APTEC,

Succeeded in stock clearance of products once I joined work with the company.

Made several market studies to identify market needs of IBM products.

Responsible for making all of the purchase orders with IBM.

Follows the purchased products from IBM till they reach our stores

Joint venture promotional sales together with the competition in order to sell all the different stocks of products.

01/1998 – 06/2001 IT Sales Executive (IBM, COMPAQ & MGE UPS), MANTRAC,

Supervising the overall performance of the different product sales in the different outlets of the resellers.

Determining the credit limits of the different resellers (dealers) according to their sales volumes and their cash flows.

Maximizing our market share by targeting new accounts (resellers).

Setup of any events or exhibitions that the company held in terms of marketing and product.

11/1996 – 12/1997 Marketing Researchers, XEROX Egypt,

Page 3: Amr Ali Resume S May 2015

Amr Ali KSA: Mohamed Abdul Aziz El-Deghithar E-Mail : [email protected]

El-Sahafa, Riyadh [email protected] Tel. KSA: +966 54 700 8080 Tel. Egypt: +20 111 007 0007

: +966 56 218 1180 : +20 122 318 3197

3 / 3

Gained full marketing training.

Gaining new customers.

Identifying marketing gaps.

Identifying customer needs.

Competitor Analysis.

Focus Groups to identify Product Strength & Weakness.

05/1995 – 10/1996 Sales Representatives, ALICO Life Insurance,

Gained full sales training for life insurance.

Data entry of all new customers at the start of the company.

Daily reports for daily achievements.

Roadshows on different locations promoting life insurance programs.

03/1992 – 05/1995 IT Technical Support, Loutfy Mansour Distribution Int. Co. for Trading

(Marlboro),

Maintenance & technical support for all departments and factories.

Installation of PCs, printers, Scanners, Plotters, UPS.

Software trouble shooting,

Network maintenance.

Software installation.

Database backup system.

EDUCATION

10/1992 – 07/1997 Bachelors of Information Systems & Business Administration, The Higher Institute of Specialized Technological Studies

SKILLS

Languages: - Arabic (Mother tongue)

- English (Good)

Computer: - Excellent knowledge of: - Windows 7, 8 & Windows Server - MS Office 2010 & 2013 (Word, Excel, Power Point, MS Outlook) - Web Development - Computer Maintenance, Networking, Troubleshooting, Infrastructure

Other: - Designing and forming of e-mail shots, handling and archiving of huge database of all clients (corporate & individual).

. REFERENCES ARE AVAILABLE UPON REQUEST