AMY MOORE

0417 370 523 - punchito1205@gmail.com

https://au.linkedin.com/pub/amy-moore/ba/442/287

Employment History

1 SEPT 2015 – CURRENT ~ WINE OPERATIONS COORDINATOR

TRIO WINE – Hobart, Tasmania

Trio Wine are an online Tasmanian wine retailer. As part of my role as Wine Operations Coordinator I am involved in almost every facet of the day to day running of the company, such as:

Website maintenance, in all forms from creation of new web pages involving some coding, product updates, additions and creation and distribution of online marketing of newsletters and promotions using MailChimp Email Marketing as well as social media such as Twitter and Facebook.

Liaising with customers and wine club members, taking orders, processing credit cards, using E-Way, MYOB & PayPal. This includes picking up orders from suppliers, packing orders and handling shipping logistics.

Building a good rapport with vineyards and wholesalers directly as to product updates/pricing and availability and liaising with interstate staff relating to wholesale orders.

Ensuring stocktake is up to date and wine club/newsletter databases current and accurate, including competitor analysis on products and managing margins on pricing.

Coming up with new marketing ideas and collaborations with other Tasmanian businesses.

I work very autonomously in this role, handing the day to day running and the issues that arise in a mature and efficient manner. I hold a current Responsible Service of Alcohol Certificate.

1 DEC 2014 – 29 MAY 2015 ~ SALES & MARKETING / PERSONAL ASSISTANT

Hanging Rock Winery – Newham, Victoria

Hanging Rock Winery is a small, family owned winery and cattle stud. As such, all staff help out where possible which means I had a very flexible, diverse job description. As well as general personal assistant type duties such as receiving phone calls, processing orders, liaising with clients, printing, booking travel, designing marketing material, I assisted the Sales & Marketing Manager; some of the tasks I undertook were:

Website maintenance including running marketing campaigns, keeping website news and events, accolades, vintages and products up to date including maintaining current databases, price lists and information packs.

Creation of E-Marketing web based emails/newsletters to customers periodically, also designing a range of marketing material such as brochures/flyers, creating and printing wine bottle labels; in-house and for clients.

Assisting with overseas exports, including organising official export certificates, booking of transport and liaising with overseas clients.

Designing marketing material, liaising with customers, handling and packing orders in relation to the processing of cattle for the onsite Speckle Park Beef stud.

Helping in the vineyard over harvest period, packing orders, assisting on the bottling line when required and other ad hoc duties.

JUNE 2006 – NOVEMBER 2014 ~ PERSONAL / EXECUTIVE ASSISTANT

Urbis Pty Ltd – 120 Collins Street, Melbourne

Urbis is an interdisciplinary consulting firm offering services in planning, design, property & valuations, social planning, economics and research.

(2006 – 2014) Executive Assistant

Responsible for 4 directors and a large team in the Valuations and Advisory department, day to day duties included but not limited to;

Screening of phone calls, taking messages and responding to queries when appropriate including email maintenance.

Diary management – liaising with clients and staff to arrange meetings, booking meeting rooms, occasional tea and coffee preparation, forward planning for upcoming meetings. Domestic travel bookings - including car hire and hotels.

Reconciliation of MasterCard statements, job coding receipts and statements, entering receipts and disbursements in the MYOB system, running job reports showing available billings, daily timesheets, complex invoicing, running and creating billing reports.

Dictation and general typing of reports and all forms of correspondence including binding, printing/collating, filing and archiving, liaising with clients to building a solid rapport.

Preparing large amounts of invoices which involve creating advanced invoicing assignments, scheduling and offsets, and liaising and assisting accounts with client invoicing queries and general accounting procedures.

Typing of lengthy dictation, reports, correspondence, memos and emails including preparing highly sensitive material, generally and for court cases e.g. Affidavits, Leases, Disclosure Statements and Heads of Agreement.

Creating E-Books (Adobe) to upload for clients on the online sharing portal, downloading documents, distributing and advising staff of timelines.

Updating department databases and monthly workflow billable figures, preparation and printing of financial reports.

Booking and registration of various property related seminars, conferences and research breakfasts for staff.

I maintained a high level of attention to detail in my work, whilst being as efficient and proactive as possible and using my initiative as to the importance and priority of work deadlines within generally short time frames.

NOVEMBER 2001 – JUNE 2006 ~ ADMIN ASSISTANT / SECRETARY

Fitzroys Commercial Real Estate Pty Ltd ~ 367 Collins Street, Melbourne

(2001 – 2004) Admin Assistant/Relief Reception

Duties included reception, answering and directing calls, ordering and stocktake of stationery, kitchen supplies and assisting other departments with binding, copying and other general ad hoc tasks.

(2004 – 2006) Secretary

I applied for and was promoted to Sales and Leasing Secretary, undertaking report and letter typing, arranging of client meetings, collating and binding reports, hand delivering contracts and leases, screening telephone calls and other ad hoc secretary duties.

NOVEMBER 2000 – MAY 2001 ~ WAITRESS / SHIFT SUPERVISOR

ClubMed Lindeman Island ~ Whitsundays, QLD

A working holiday in the Whitsundays saw me as waitress and shift supervisor on Lindeman Island. Working 3 split shifts a day, 11 days on 3 days off, our team maintained the restaurant for every sitting, decorating it every evening for different ‘world flavour’ dinners. I greeted and seated guests, maintained food and beverage stocks and organised roster shifts.

Qualifications

On the job experience, starting full time office work at 18 years old in Tasmania at Fairbrother Construction & Joinery.

Certificate 3 in ‘2405 Office Clerical Skills’ (March 1998 – March 1999) - TAFE, Tasmania.

Responsible Service of Alcohol Certificate.

References

Sarah Hirst Owner Leaning Church Vineyard & Lilydale Larder 0448 906 021 - info@leaningchurch.com.au

Ms Kaye Holzinger – Business Services Manager - Urbis Pty Ltd (03) 8663 4840 - kholzinger@urbis.com.au

Software/Computer Skills

I am proficient in the following applications:

Microsoft Outlook

Microsoft Word 2010

Microsoft Excel 2010

Adobe Photoshop

Adobe InDesign

Adobe Illustrator

Microsoft PowerPoint 2010

Adobe Acrobat X Pro

MYOB – Viztopia Accounts Enterprise

MYOB – EzyWine System

Magento E-Commerce Software