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Page 1: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/TheFutureOfQuality.pdf · An article prepared for Quality World Magazine byPhilip B. Crosby Chairman and CEO of PCAII Winter
Page 2: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/TheFutureOfQuality.pdf · An article prepared for Quality World Magazine byPhilip B. Crosby Chairman and CEO of PCAII Winter
Page 3: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/TheFutureOfQuality.pdf · An article prepared for Quality World Magazine byPhilip B. Crosby Chairman and CEO of PCAII Winter
Page 4: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/TheFutureOfQuality.pdf · An article prepared for Quality World Magazine byPhilip B. Crosby Chairman and CEO of PCAII Winter

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