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AN EMPIRICAL INVESTIGATION ON THE VALUE OF COMBINED JUDGMENTAL AND
STATISTICAL FORECASTING
PROF. DR. PHILIPPE BAECKEPROF. DR. KARLIEN VANDERHEYDEN
DRS. SHARI DE BAETS
CONTACT: [email protected]
ISF 2014, The Netherlands
© Vlerick Business School
AN EMPIRICAL INVESTIGATION
ON THE VALUE OF COMBINED JUDGMENTAL AND STATISTICAL
FORECASTING
Shari De Baets – ISF 20142
© Vlerick Business School
AN EMPIRICAL INVESTIGATION
� “..the practice of forecasting does not however appear to have improved.” (p,33; Armstrong, Green &
Graefe, 2013)
� Ascher, 1978
� Allen, 1994
� McCarthy, Davis, Golicic & Mentzer, 2006
Shari De Baets – ISF 20143
© Vlerick Business School
AN EMPIRICAL INVESTIGATION
An important task for researchers in our field:
Improving forecastingaccuracy in practice
(Sanders & Manrodt, 2003)
Shari De Baets – ISF 20144
© Vlerick Business School
AN EMPIRICAL INVESTIGATION
�Call for more studies with real company data (Sanders, 2009)
�Going beyond artificial experiments to deriverules for practice
�Expert forecasters
�Context of forecasting task
�A new research model: JUD 3 session(room “Plate”, Wed., 10 AM)
Shari De Baets – ISF 20145
© Vlerick Business School
AN EMPIRICAL INVESTIGATION
ON THE VALUE OF COMBINED JUDGMENTAL AND STATISTICAL
FORECASTING
Shari De Baets – ISF 20146
© Vlerick Business School
THE VALUE OF COMBINED FORECASTING
25%
25%
17%
33%
Forecasting method
judgment alone
statistical methods alone
average of statistical and
judgmental forecast
statistical forecast adjusted
judgmentally
Fildes & Goodwin, 2007
Shari De Baets – ISF 20147
© Vlerick Business School
THE VALUE OF COMBINED FORECASTING
� Potential of judgment in forecasting oftenundermined by unneccessary adjustments(Lawrence et al., 2006)
� Patterns in noise (Harvey, 1995)
� Illusion of control effect (Kotteman, Davis, & Remus,
1994)
� Persists despite warning (Lim & O’Connor, 1995)
Shari De Baets – ISF 20148
© Vlerick Business School
RESEARCH QUESTION
How can we counter damaging adjustments andreap the potential benefits from judgment, andthus, heighten forecasting accuracy?
Shari De Baets – ISF 20149
© Vlerick Business School
HYPOTHESES
� Data augmentation:
� Classic model + judgment:
Var1, Var2, .., Varn -> outcome -> judgmentaladjustment
� Judgment incorporated in model
Var1, Var2, VarJudgment , .., Varn -> outcome
Shari De Baets – ISF 201410
© Vlerick Business School
HYPOTHESES
�Data augmentation:
� H1:
� “integrated judgment”: judgment as part of the model
will outperform
� “restrictive judgment”: judgment as restriction on the model (judgmental adjustment)
Shari De Baets – ISF 201411
© Vlerick Business School
HYPOTHESES (SIMILAR TO FILDES ET AL., 2009)
� H1 applied to
�Direction of the adjustment
�Downward adjustments are beneficial, upwardadjustment are damaging
�Size of the adjustment
�Curvilinear (inverted U-shape) effect: both small and very large adjustments are damaging
�Volatility of the data series
� Judgment is beneficial in high volatility series (volatility due to special events)
Shari De Baets – ISF 201412
© Vlerick Business School
THE COMPANY
Shari De Baets – ISF 201413
Outlet store
Outlet store
Outlet store
International publishing company
Weekly and monthlymagazines
© Vlerick Business School
PROCEDURE
� Demand forecasting
� Predictive model: forecast of expected demandper store
� Optimisation model: profit optimisation – finalnumber for supply per store
Input
Shari De Baets – ISF 201414
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THE COMPANY
� Profit optimization model
Overstock
Stockout
Shari De Baets – ISF 201415
© Vlerick Business School
PROCEDURE
�Predictive model: forecast of expected demandper store
�Optimisation model: profit optimisation – finalnumber for supply per store
�Judgmental adjustment: according to insight
Shari De Baets – ISF 201416
© Vlerick Business School
PROCEDURE
Predictive Optimisation Judgmentalmodel model adjustment
Restrictive judgment
Shari De Baets – ISF 201417
© Vlerick Business School
PROCEDURE – DATA AUGMENTATION
Predictive Optimisation Judgmentalmodel model adjustment
Integrative judgment
Shari De Baets – ISF 201418
© Vlerick Business School
PROCEDURE – DATA AUGMENTATION
Predictive model Optimisation model(incl. judgmentparameter)
Integrative judgment
Shari De Baets – ISF 201419
© Vlerick Business School
GENERAL COMPARISON N = 1223
19%
20%
21%
22%
23%
24%
25%
26%
27%
Basic model Restrictive judgment Integrative judgment
MAPE
Shari De Baets – ISF 201420
© Vlerick Business School
GENERAL COMPARISON
-1,5%
-1,0%
-0,5%
0,0%
0,5%
1,0%
1,5%
2,0%
2,5%
3,0%
3,5%
Restrictive Integrative
FCIMP
Shari De Baets – ISF 201421
© Vlerick Business School
DIRECTION OF ADJUSTMENTS
Direction of adj Restrictive Integrative
Downward 587 464
No adjustment 28 375
Upward 608 384
Countering of ‘tinkering’ withforecasts
Shari De Baets – ISF 201422
© Vlerick Business School
DIRECTION OF ADJUSTMENT
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
Restrictive Integrative
Downward
Upward
Shari De Baets – ISF 201423
© Vlerick Business School
SIZE OF ADJUSTMENT
�Restrictive judgment: 98% adjustments
�Four quantiles of 1192 adjustments (298 per Q)
-10%
-8%
-6%
-4%
-2%
0%
2%
4%
6%
8%
1 2 3 4
Shari De Baets – ISF 201424
© Vlerick Business School
SIZE OF ADJUSTMENT
�Integrative judgment: 70% adjustments
�Four quantiles of 848 adjustments (212 per Q)
-15%
-10%
-5%
0%
5%
10%
15%
20%
1 2 3 4
Restrictive
Integrative
Shari De Baets – ISF 201425
© Vlerick Business School
VOLATILITY (SD)
Shari De Baets – ISF 2014
-0,35
-0,3
-0,25
-0,2
-0,15
-0,1
-0,05
0
0,05
0,1
0,15
1 2 3 4
Restrictive
Integrative
26
© Vlerick Business School
VOLATILITY (CATEGORY)
�Low volatility: n = 850
�High volatility: n 373
or
Shari De Baets – ISF 201427
DVD, CD
© Vlerick Business School
VOLATILITY (CATEGORY)
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
Restrictive Integrative
Low volatility
High volatility
Shari De Baets – ISF 201428
© Vlerick Business School
CONCLUSION
�General: integrative > restrictive
�Counters harmful adjustments
�Upward
�Small
�Too big
�Low volatility
�But can also limit benefits of restrictive judgment
�Downward
�Big
�High volatility
Shari De Baets – ISF 201429
© Vlerick Business School
CONCLUSION
�Profitability?
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
Basic model Restrictive Integrative
Profit (% of max profit)
Profit
Shari De Baets – ISF 201430