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1 AN EPIC TALE OF STORYTELLING, AUTHENTICITY AND VALUE OF WOMEN’S SPORT AN EPIC TALE OF STORYTELLING, AUTHENTICITY AND VALUE OF WOMEN’S SPORT By Samara Kitchener, Founder & Director, House of Kitch Communications I had the pleasure of curating last week’s Unleashing the Value of Women's Sport forum hosted by the NSW Office of Sport, and MC’d by Adam Spencer at the MCA in Sydney. Kerry Turner, Manager Office of Sport and former water polo World Champion athlete opened the day with her moving story about getting women’s water polo recognised as an Olympic sport. “It’s not ever about talent; it’s about opportunity. Once we get to the stage our value is unleashed. Women’s sport is a leap of faith, the brands that have taken the leap of faith have all recognised the return. The power of seeing women playing sport is intangible; it influences so many things – from a new generation of powerful role models; to a new generation of kids growing up with a redefined sense of self.” It was a day full of inspiring speakers at the forefront of women’s sport in Australia. Six key themes emerged through the day that illuminate why women’s sport is so hot right now. 1. WE ARE LIVING IN AN AGE OF PURPOSE, AUTHENTICITY AND STORY TELLING “Studies find when price and quality are equal, the number one thing consumers care about is purpose,” said Gayle While, Deputy CEO of Clemenger BBDO. “Respected and loved brands, have a clear purpose. Today, people don’t just want to buy something, they want to buy into something. They seek brands that deliver both great value and great values. There is a cause-and-effect relationship between financial performance and purpose.” “Authenticity matters because we live in an age of skepticism. Consumers today are doing more research than ever before about the products they choose to buy. And they're not just looking at product claims, they're looking closely at whether the values that a brand espouses are ones they themselves care about.

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Page 1: An epic tale of storytelling, authenticity and value€¦ · 2 AN EPIC TALE OF STORYTELLING, AUTHENTICITY AND VALUE OF WOMEN’S SPORT “Millenials and Gen Xers are looking for brands

1 ANEPICTALEOFSTORYTELLING,AUTHENTICITYANDVALUEOFWOMEN’SSPORT

ANEPICTALEOFSTORYTELLING,AUTHENTICITYANDVALUEOFWOMEN’SSPORT

BySamaraKitchener,Founder&Director,HouseofKitchCommunications

Ihadthepleasureofcuratinglastweek’sUnleashingtheValueofWomen'sSportforumhostedbytheNSWOfficeofSport,andMC’dbyAdamSpencerattheMCAinSydney.

KerryTurner,ManagerOfficeofSportandformerwaterpoloWorldChampionathleteopenedthedaywithhermovingstoryaboutgettingwomen’swaterpolorecognisedasanOlympicsport.“It’snoteverabouttalent;it’saboutopportunity.Oncewegettothestageourvalueisunleashed.Women’ssportisaleapoffaith,thebrandsthathavetakentheleapoffaithhaveallrecognisedthereturn.Thepowerofseeingwomenplayingsportisintangible;itinfluencessomanythings–fromanewgenerationofpowerfulrolemodels;toanewgenerationofkidsgrowingupwitharedefinedsenseofself.”

Itwasadayfullofinspiringspeakersattheforefrontofwomen’ssportinAustralia.Sixkeythemesemergedthroughthedaythatilluminatewhywomen’ssportissohotrightnow.

1. WEARELIVINGINANAGEOFPURPOSE,AUTHENTICITYANDSTORYTELLING

“Studiesfindwhenpriceandqualityareequal,thenumberonethingconsumerscareaboutispurpose,”saidGayleWhile,DeputyCEOofClemengerBBDO.

“Respectedandlovedbrands,haveaclearpurpose.Today,peopledon’tjustwanttobuysomething,theywanttobuyintosomething.Theyseekbrandsthatdeliverbothgreatvalueandgreatvalues.Thereisacause-and-effectrelationshipbetweenfinancialperformanceandpurpose.”

“Authenticitymattersbecauseweliveinanageofskepticism.Consumerstodayaredoingmoreresearchthaneverbeforeabouttheproductstheychoosetobuy.Andthey'renotjustlookingatproductclaims,they'relookingcloselyatwhetherthevaluesthatabrandespousesareonestheythemselvescareabout.

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“MillenialsandGenXersarelookingforbrandstheycanbelievein.Sports’fanbase,mediacoverageandattention-grabbingathletesisthehighestprofilechannelforcompaniestopromotetheirvaluesanddrivepositivelegacychange”,saidGayle.

2. STORYTELLINGDRIVESEMOTIONALCONNECTION

Thehallmarkofagoodstoryhasalwaysbeenhumanconnection,andanabilitytoconnectwithwhatmatterstopeople.KaylaRamiscal,NielsenSport,providedsignificantinsightsintofemaleaudiences.“Women–millennialwomenespecially–connectwithpersonalstories.Theyaspireandlookuptootherwomenwhodothingsoutoftheordinary,suchasexcelinsport,politicsandshowbusiness.”

“72%ofpeoplearelikelytofollowuponanathleteandtheirsportafterwatchingapersonalprofilingstory,”saidKayla.

AbrilliantexampleofsuchconnectionisthesuccessofAFLWinengagingaudiencesandunderstandingthefemalemarket.Compellingcontentfromthepre-season,gamedays,training,playerprofiles,andbehindthesceneshavebeencapturedandshared.TheresultingconversationacrossTV,digitalandpublisherplatformshasdriveninterestwellbeyondwhattheAFLexpectedandraisedthebarforallsports.

DarrenBirch,GeneralManager-CommercialOperationsatAFLhighlightedhowAFLneededtostepbackandbringinnewexpertiseforAFLW.“ItwasAFL’sbiggestlearningcurveandmostunitingthingtoworkon.”Onstorytelling,DarrenreflectedthattheemotionalconnectionofAFLWplayers,depthoftheirstories,andlackofoff-fieldscandalhasgivenAFLanewkindofvalue.“Withmenplayersweshutdownstories.Withwomenplayersweletthestoriesflow.”

ThomasDobson,HeadofMedia&PartnershipsatNABgaveasponsor’sperspective.“OurAFLWsponsorshiphasachievedhigherbrandconsiderationandhugelypositivesocialsentiment.OurAFLWsocialvideosachievedbroadreachand many ofourdigitalstories arewatchedto100%completion.NABAFLWcontentcollectivelyreachedatotalof6.6mpeopleacrossourchannels”.

OneofthespecialmomentsofthedaywaswhenThomasshowedtheconversionofhisdaughterandniecefromRichmondTigersfanstoBrunswickDragonsplayers.Theywentfromseeingittobeingit.

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“Demandonourfemaleambassadorsishuge.Theybuildfinancial,socialandculturalcapital,saidRyanKaveney,ChiefFanandCommercialOfficer,GWSGiants.

IfyouareeverindoubtofthepowerofstorytellingyouneedtowatchsomeoftheGIANTSinallofusvideos–particularlytheoneonfierce,boldandinspirationalAFLWomen'scaptain,AmandaFarrugia;andJessBibby.

3. INTERESTANDVALUEISHERE,NOW!

“Women’ssportnowislikeahouseinBondiin1985.Buynow–pricesarelow,impactishigh,thereislessclutterandbetterbrandassociation,”wasthequoteofthedayfromAndrewJones,CEOCricketNSW.

“Cricketmadeadeliberatedecisiontoprofessionalisewomen’scricket.Why?It’sobvious–becausemenandwomenareequalanddeserveequalopportunities.”

“CrickethasusedincomefrominternationalcrickettoinvestinBigBashandwomen.Weareinvestinginwomen;othersportsarewaitingforbrandtoinvestbeforetheydo…Ifyouwait,yougetleftbehind,”saidAndrew.

SimilarsentimentswereexpressedbyKaylaRamiscal,NielsenSport–“Interestinwomen’ssportistheshiningstarofAustraliansport.ThegoodnewsisthatAustraliaisleadingthewayinwomen’ssport.47%ofAustraliansareinterestedinatleastonewomen’scompetition.Women’ssportinterestingeneralisincreasingandthegapininterestbetweenmen&womenisclosing.Thisisimportantas70%-80%ofpurchasingdecisionsaremadebywomen,”saidKayla.

“Whilemostpurchasedecisionsaremadebywomen,64%ofwomensaytheydon’thaveenoughtime.Theyonlyget17minutesofmetimeaday–howareyougoingtoconnectwiththeminameaningfulwayin17minutes?”saidBecBrideson-authorandfemaleeconomyexpert.

“Youneedtounderstandthefemalemarkettotapintothatpurchasingpower.Usingrolemodelconnectionswithauthenticmessagingdrivesmeaningfulconnectionthatcutsthrough”,saidBec.

TheMatilda’sareatrueexampleofmagicalvaluejustwaitingtoberealised.Theyaredoingsowellonsomanylevels.PowerrolemodelslikeSamKerrandMichelleHeymanareinspiringawholenewgenerationofkids.

EmmaHighwood,HeadofWomen’sFootball,outlinedhowFFAhasplacedtheMatilda’scentrallyintheirparticipationstrategy.Theybuildengagementwithopentrainingsessions,schoolvisits,andaccessibilityoftheirworld-classplayers.“CommunityengagementisbuiltintoallMatilda’shomegames.Theplayerslovebeingonthepitchaftergamesandmeetingtheirfans.Wecouldn’tgetthemoffthepitchaftertheBrazilgames,”saidEmma.

“Whatisitthatgirls(fans)love?It’snotnecessarilyfootball–it’stheconnectionandaccess”,saidEmma.

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4. SUCCESSFULPARTNERSHIPSRUNDEEP

ThroughthedaywehadincrediblecasestudiesfromLendlease,Kelloggs,SuncorpandNAB.Thesearenotjustsponsorships,theyarepartnershipsthatrunincrediblydeeplythroughthecode,thebrandandthecorporate.

TherewasamomentwhenCourtenaySmithfromLendleasewasinterviewingLendleaseBreaker,NicolaCarey.Youcouldalmostphysicallyseethebondthatstartedwiththeirconnection,andthenextendedthroughLendlease’scommitmenttobackingequality,totheentireteam.AndtheLendleaseBreakersarethriving-themostsuccessfulteaminthehistoryoftheWomen'sNationalCricketLeaguewith17titlesin20seasons.

“LendleaseiscommittedtosupportinganequalplayingfieldinLendleaseandincricket.Thewholecompanyisaroundpayparityforwomen,beingabletodothisincricketisincrediblyimportantfor

Lendlease.“It’sdifficulttomeasurebutitspriceless,”saidCourtenaySmith,CFOPropertyAustralia,Lendlease.

“Howdoesbeingprofessionalhelp–wecantrainmore,wecanbebetterathletes,wehavethetimetoberolemodels,”saidNicola.

Sometimesthebestpartnershipsseekyouout.MarneFechner,CEO,NetballAustralia,said“SuncorpandSamsungcametouswiththevalueproposition–rolemodellingandbuildingself-esteeminyoungwomen.Theysawourstrengthandtheopportunitytoalignwithus.

Marne’skeytake-outswere“Knowyourstrengthandmapyourvalues.Thebestpartnershipsareonesthatalignwiththese.Havetherightproduct–sportisentertainment,somakeyourofferingentertaining;andinvestinbuildingyourownchannels.”

Understandingyourselfandyouraudienceiscentraltodeeppartnerships.BecBrideson,sharedsomeofherinsightsfromworkingwithAFLWandCricketAustralia.ThesuccessofAustralianwomen’scricketandwomen’sAFLisduelargelytolookingatthesesportsthroughafemalelens.“WhenyouchangethewayyoulookatthingsthenthethingsyouarelookingatWILLchange.Menandwomenthinkdifferently.Builditforthemandtheywillcome.Truevaluecomeswheninternalculturematchesexternalaudience.”

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Onthetopicofvaluealignmentandconnection,JanineBrookerpresentedontheKellogg’sSpecialKsponsorshipofAFLW.“7outof10womenhavean“Ihatemybodymomenteveryweek”-Kellogg’sOwnItCampaignismovingawayfromtheperfectbodyimageandwantedtodemonstrateoursupportforstrongwomen.

“AFLWshowcasesremarkablewomenplaying,creatingandleadingthegameoffootytheirway.AFLWhasbeenaculturalphenomenonandSpecialKakeypartofit.”

“Ithasworkedtogeneratepositivebrandimpact,saidJanine:”

• 65%hadbetterimpressionofSpecialK• 70%believedSpecialK&AFLWareagreatfit• 50%saySpecialKinspiresthemtofeelconfident

5. WENEEDANEWYARDSTICKFORMEASURINGVALUEINWOMEN’SSPORT

“Oneoftheissuesiswomen’ssportisbeingthoughtofandcomparedtomen’ssport,andoneofthegreatestsellingpointssurroundingmen’ssportisTVaudience&reach;ametricinwhichwomencan’tyetcompete”,saidKaylafromNielsen.

“Thestrengthinwomen’ssportliesinotherareas.Thechallengeforbrandsisleveragingtheseinnatestrengthstodelivertangiblebenefitsandidentifiablereturnsinahighlyclutteredarena.Thecompetitiveadvantageofferedbywomen’ssportisinthedepthofengagement,accessibilityandstory-tellingabilityoftalent,directaccesstograssrootslevelofsport,andapositivebrandassociation,”saidKayla.

Giventhegreaterthirstforcontinuousbehind-the-scenescontentandstorytellingaroundeventsandathletes,digitalandsocialwillbecomeevermoreimportanttoarightsholderandbrandstrategy.

“Sportisinherentlysocial,withthepowertobuildandconnectcommunitiesaroundtheworld.ThishasbeentruesincewellbeforeFacebook,”saidKarrenRogers,HeadofANZMediaPartnershipsatFacebook.

“Facebookentertains,connectsandengagespeopleintheworld’slargeststadium.Webelievenowisthetimetoreallycollaborate.Traditionalmediaconsumptionischangingwithmanyeyeballsmovingtodigital.Wearecommittedtocollaboratingwiththeindustrytoworkthroughthistransitiontogether,”saidKarren.

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"Wetradeinmemoriesofpowerful,unscriptedmoments,”saidPatMoloughney,NetworkDirector,SportSales,SevenWestMediaashegavesomesolidinsightsintothechangingmedialandscapeandwhatthismeansforwomen’ssport.“Approachabilityisoneofthegreatestassetsofwomenathletes”.PatgavetheexampleofthetruepartnershipwithAFLW,whereSevenhadtoincreasecontenttomeetmarketdemand.“Thepublicandmediahungerhasneverbeenhigher–thereismorebuzzandeyeballs.We’vebeencaptivatedbywomen’ssport,anditisignitingstorieseverywhere.“Thefutureislimitlessifweallworktogether,”saidJacquiMooney,Editor,AustralianWomen’sHealth.NicoleJeffery,SportsJournalist,TheAustralian,outlinedwhywomen’ssportisdoingsowellonthetalkabilityfront.“It’seasiertoloveonepersonthanawholeteam.Useyourindividualathletesasawaytodrawpeoplein.Sportsinthepasthavebeenreluctanttodothisduetooff-fieldscandal.Womentendtoholdstoriesbetter,andareasaferbet.”“Understandingwomen’sandmen’ssportsisaneducationprocess.Menshineonstrength.Womenshineonskill,qualityofcontestandtoughness”,saidNicole.Whyisallthisthissoimportant?6. SPORTYGIRLSARERESILIENTGIRLSThemostpowerfultweetofthedaywasfromourbrilliantMC,AdamSpencer.“Sportygirlsareresilientgirls”struckachordasitistrue.Sporthelpsteenagegirlskeepitreal.Inanagewhereselfielifehasbecomesopictureperfect,sportsgiveskidsachancetofindtheirinnerstrength,stretchthemselvesandbepartofateam.ItwassorealhearingNicolaCareyfromtheLendleaseBreakers,andAmyHarrison,WestfieldMatildas,talkaboutjustwantingacleanpitchthatyouwon’trollyourankleon.“Thelossofconfidenceofgirlsisariskaffectingtheirpersonalwellbeingintothefuture”,saidJennyHutchison,Manager,Sponsorship,Brand&Marketing,SuncorpGroup.Jennyalsospokeofalinkbetweensportsparticipationingirlsandlongertermfinancialwellbeing.

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ClareMcMeniman,formerDiamondscaptain,reflectedonbeinga6-foot-tall12-year-oldconstantlyslouchingandtryingtofitin.Whenshestartedplayingnetball,self-doubtwasreplacedwithnervousexcitement,andshefoundaplacewhereshecouldbethemostauthenticversionsofherself.“Sportwaswherewehadfun,wherewewereinspiredbyourfriendstobeourbestandwherewefeltvalued.Netballbecamemytribe.”

Apiece,Lettersofconfusion&love,writtenrecentlybyMichelleHeymaninPlayersvoicesummeditupreallywell-“They’redrawntomebecausetheycanseeI’mhappyinmyownskinatatimewhenthey’retryingtocometotermswithwhotheyare.”

Thatiswhythisisallsoimportant!

PhotoSourceFFA:KatrinaGorry