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A Resilient Community is an Informed Community
Kerrie PurcellLacuna ResolveANZ Disaster & EM Conference 28-30 May 2013
A Resilient Community
People need to be prepared to take
responsibility for their own safety.
To do this they need access to information to make
more informed decisions.
How do people seek information in a disaster?
Source: B. Ryan, USQ, 2012, “Information seeking in a disaster” http://www.worldprforum.com/files/pdf/speaker_presentations/sunday_216/1330_Barbara%20Ryan.pdf.
The public expects there will be multiple ways to
access current and accurate information
They will not need to search for multiple pieces of
information from different sources
Information is accessible and viewable on
smartphones and tablets.
Websites will not crash during a disaster event.
How are we doing?2011 Queensland Floods and Cyclone Yasi
How are we doing in 2013?
• 2,000+ resident evacuated in Bundaberg region
• 4,000+ properties damaged, 2,000 + deemed uninhabitable
• 390,000+ homes and businesses impacted by power interruptions
• Widespread isolation of communities
• More than 5,800 kms (17.5%) State controlled roads closed
• 2,800 kms (39%) State rail network damaged or closed
• 339 State and non State schools ‐closed during the event
Queensland - Tropical Cyclone Oswald (January 2013)
Source: Queensland Reconstruction Authority Monthly Report February 2013, http://www.qldreconstruction.org.au/u/lib/cms2/ceo-Section-Three-Monthly-Report-February-2013-5.pdf
How are we doing?Local Government in south east Queensland, 2013
Local Government
Road Closures
Expected Inundation Areas
Sandbag Locations
Evacuation Centre Locations
1
2
3 N/A N/A4
5
6
7
8
9
No Information Incomplete, inaccurate, difficult to access Incomplete, inaccurate, but easy to access Complete, accurate, easy to access but not combined with other Information
So how can GIS technology transform the way your agency provides information to the public during a disaster?
1. Accuracy and Timeliness
2. Demand
3. Access
Social media includes web-based and mobile based technologies which are used to turn communication into
interactive dialogue among organisations, communities, and individuals
Social Media Statistics Australia
Source: socialmedianews.com.au/social-media-statistics-australia-june-2012/
July, 2012
June 2012
So whyIs this important in the context of
emergency and disaster management?
Millionsof citizens who are
eager to communicate about things that are important to them.
Crowdsourcing
Crowdsourcing is a
growing, fast-paced and
effective way for
organisations to gather
the best ideas from
online communities and
use them in ways that
benefit both the
organisation and
contributor.
Geo-tagged that is have location based information included
Verified in some way as being accurate
What does it need to be useful?
US Weather Map
http://www.arcgis.com/home/item.html?id=6e0bec987ac24e68b75d989fc23925cf
1. Accuracy and Timeliness
2. Demand
3. Access
Public demandfor information in a disaster
What can it do?If not managed properly it can bring down your entire network
Ranges from:•Software-as-a-service – organisations use a providers cloud-based applications such as email.•Infrastructure-as-a-service -organisations outsource their entire operations on a pay-per-usage basis•Platform-as-a-service - allows organisations to create their own software solutions using a provider’s programming and other tools.
And everything in between.
Cloud ComputingWhat is it?
• Cloudburst Capacity - Can scale up or scale down to manage peak processing volumes without investing in costly infrastructure.
• Public or Private? – separate your public sites from your business critical applications
• Cost - proportional to the amount of traffic• Operating expenditure model – not paying for
costly capital investment in IT infrastructure that is only fully used in peak periods
What are the advantages?Capacity on demand
1. Accuracy and Timeliness
2. Demand
3. Access
So how do we bring this all together to improve
community resilience?
How do we ensure the public will have easy
access to accurate and timely information
during a disaster?
The Latest GIS TechnologyOnline Systems
Applications
•Operations
•Planning
•Logistics
•Command
•Public Information
OnlineOnline
ServerServerField
Desktop
Web
Infrastructure
Content
• Dashboard / Situational Awareness
• Mobile Data Collection / Field Support
• Briefings
• Planning
• Crowdsourcing
• Social Media Integration
• Paper Map Production
• Public Information
So what does it offer?Templates – Off the Shelf Applications
Hurricane Sandy Public Information
Social Media
Questions?
“There is no excuse in 2013 for communications systems that fail to meet the grade”
National Times - January 8, 2013