An Internship Report on risk management of exim bank bangladesh

An Internship Report

On

General Banking Operation of EXIM Bank Limited

SHARIAH BASED ISLAMI BANK

Department of Business AdministrationFaculty of Business Studies

Stamford University Bangladesh(Siddeswari Campus)

Date of submission: ----- August 2015

An Internship Report

On

General Banking Operation of EXIM Bank Limited

Prepared by:Ibna Ahsan KabirID No: 052-15115Program: MBA

Stamford University Bangladesh

ShariahBasedIslamiBank

Supervised By:Ellina Mahbuba Shahid

Assistant Professor, Department of Business Administration, Stamford University Bangladesh

Department of Business AdministrationFaculty of Business Studies


(Siddeswari Campus)Date of Submission ----- August 2015

Letter of Transmittal

---------, 2015

Ellina Mahbuba Shahid

Assistant Professor

Department of Business Administration


Sub: Submission of internship report on General Banking Operation of EXIM Bank Limited

Dear Madam,

With immense pleasure, I am submitting my internship report of “General Banking

Operation of EXIM Bank Limited” which was assigned me as a part of my MBA

Program. I have tried my level best to complete this report with the necessary information

and suggested proposal that you were provide me as your best as well.

I hope that the report will be completed as your expectations.

Thank you

Sincerely,

……………………………..

Ibna Ahsan Kabir

ID No: 052-15115

MBA Program,


Stamford University Bangladesh, Siddeswari Campus

Page i

Declaration

This is to certify that the internship report on “General Banking Operation of EXIM

Bank Limited” has been prepared by Ibna Ahsan Kabir, ID No: 052-15115, Batch- 52

MBAProgram, as a partial fulfillment of the requirement of MBA degree from the

Department of Business Studies Stamford University Bangladesh, Siddeswari Campus.

I also declare that this paper is my original worked and prepared for academic purpose

which is a part of MBA and the paper may not be used in actual market scenario.

Ibna Ahsan Kabir

ID No: 052-15115.

Department of Business Administrator,

Stamford University Bangladesh, Siddeswari Campus

Page ii

Certification

This is to certify that the Internship report entitled “General Banking Operation of

EXIM Bank Limited” Submitted for the award of the degree of Masters of Business

Administration in Finance to the Stamford University Bangladesh, Siddeswari Campus,

is an authentic research carried out by Ibna Ahsan Kabir under my supervision. No part

of this report has been submitted by him for any degree, diploma, title or recognition

before.

He is permitted to submit the Internship report & I wish his every success in life.

Ellina Mahbuba Shahid

(Internship Supervisor)

Assistant Professor


Page iii


ACKNOWEDGEMENT

It is high time for me to express my deepest gratitude to the almighty Allah. Without the

support of Allah I would not be able to complete a huge task of preparing this Internship

Report within the scheduled time.

Internship report is an essential part of MBA program as one can gather practical

knowledge within the period of three months by observing and doing the daily works of

chosen organization. In this regard my internship has been arranged at Exim Bank

Limited, Dhaka.

At first, I would like to give thanks to my supervising teacher Ellina Mahbuba Shahid,

Assistant Professor, Department of Business Administration, Stamford University

Bangladesh (Siddeswari Campus) who instructed me in the right way and give me proper

guidelines for preparing this Internship Report.[

I acknowledge my indebtedness to Mr. Ali Arman Bhuyan and Mr. A.K.M. Main Uddin

for their constant guidance and valuable suggestion from time to time and I am also

grateful to Mr.Abu Sadat Mohammad Arman, Mr. Mohammad Wasiur Rahman, SPO and

In-charge of Foreign Exchange, And also to the Manager Sir for their personal guidance

during the internship.

I am also indebted to all of the officers and employees of the Exim Bank Limited who

extended their wholehearted co-operation to me despite their huge workload during my

Practical Orientation.

At last I must mention the wonderful working environment and group commitment of

this bank that has enabled me a lot deal to do and observe the banking activities during

my internship period of three months.

Finally, I convey my sincere thanks to my friends who inspire in different ways to

complete the report and the course as well.

Page iv

Executive SummaryCommercial banks are one of the key contributors in the economy of developing

countries. They act as financial intermediaries by performing the function of mobilizing

the funds from one party and lending the same to another while making a reasonable

amount of profit. People and the government itself are very much dependent on the

services provided by the various banks in the financial market. Export Import Bank of

Bangladesh Limited has started its journey as a private commercial bank on August 3,

1999. The whole working process of the EXIM BANK Ltd. is divided into 3 sections.

They are 1) General Banking, 2) investment and 3) Foreign Exchange. I have tried to

make acquainted with the bank and branch in this report.

General banking is the starting point of all the banking operations. This department

provides day to day services the customers. It includes new accounts, remit funds, issue

bank drafts and pay orders etc. provide customer through quick and sincere service. The

Islamic bank collects deposit from different viewpoint. The bank gives the depositors the

rate of profit they earn from their operation. Here the bank goes with the client a type of

business relationship. The various kind investment categories under Islamic rules are also

included in the report. Bank invests the deposit amount to the client who provides

effective efforts, energy and time to acquire profit. Here bank acts as a Shahib AL Mal

and client ac as a Mudarib. Foreign Exchange department plays significant roles through

providing different services for the customers. L/C is the key part of foreign exchange

business.

Shortly it can be say; this repot in its beginning introduced the EXIM Bank Ltd. which

shows its historical background, the vision, mission, corporate strategy and the other

aspect like the Banking with Shariah principles etc. Then it’s come with the topic general

banking operation also my duties and responsibilities with that. From the investment and

general banking we got to understand the Islamic banking concepts and the way the Islam

thinks the interest and what a bank should be. Different product/ services offered by

EXIM Bank are shown in brief.“EXIM Bank Limited” is shown, with SWOT analysis

Page v

showing its strengths, weakness, opportunity and threats. And at last recommendation

also provided from my view point.

Abbreviations

EXIM Export Import Bank of Bangladesh Limited.BB Bangladesh BankA/C AccountsDD Demand DraftFDR Fixed Deposit ReceiptSME Small & Medium Enterprise

NFCD Non Resident Foreign Currency Deposit account

PO Payment Order

STD Short Term Deposit

TT Telegraphic Transfer

TIN Tax Identification Number

NGO Non-government Organization

MICR Magnetic Ink Character Recognition

MSD Mudaraba Saving Deposit

MSTD Mudaraba Short Term Deposit

MSS Mudaraba Monthly Savings Scheme

MPSS Mudaraba Multiply Savings Scheme

IBDA Inter Branch Debit Advice

L/C Letter of Credit.

Page vi

Table of Contents

Serial Number

ContentPage

NumberLetter of Transmittal iDeclaration iiCertificate iiiAcknowledgement vExecutive Summary vAbbreviations vi

Chapter-1: Introduction 1-4

1.1 Introduction of the study 21.2 Objective of the study 21.3 Methodology of the study 31.4 Rationale of the study 41.5 Limitation of the study 4

Chapter-2: Overview of the EXIM Bank Limited 5-16

2.1 Historical background of EXIM Bank Limited 52.2 Nature of Business 52.3 EXIM Bank Limited at a Glance 72.4 Hierarchy Structure of EXIM Bank Limited 82.5 Corporate Vision 92.6 Corporate Mission 92.7 Corporate Strategy 92.8 Banking with shariah principles 102.9 Product or service offered by EXIM bank 10

2.10 Branch Network 122.10.1 SME Branch Information 142.10.2 List of Exchange House in Abroad 142.11 Profitability Position of the Bank for Last 5 Years 142.12 Total Assets, Liability & Shareholder Equity Position for

Last 5 Years15

Chapter-3: General Banking Activity of EXIM Bank Ltd. 17-31

Page vii

3.1 General Banking 183.2 Procedure for customer for opening account 18

3.2.1 General requirement for opening Al-Wadiah CD/MSD/MSTD account

21

3.2.2 Additional documents that required for opening accounts 213.3 Account Closing 233.4 Deposit Account 24

3.4.1 Al-Wadiah CD/MSD/MSTD Account 243.4.2 Mudaraba Term Deposite Recipt Account 253.4.3 Mudaraba Super Saving Schme 253.4.4 Other scheme 26

3.53.5.13.5.2

Issuance of Check Book Features of MICR Advantage of MICR

272727

3.63.6.13.6.2

Clearing Inward Clearing Outward Clearing

282930

3.73.7.13.7.23.7.33.7.4

Remittance Payment Order Demand Draft Telegraphic Transfer Difference Between PO, DD, TT

3031313232

Chapter-4: Internship duties and responsibilities 34-38

4.1 Duties and responsibilities as an Internee 354.2 Internship Accomplishment 354.3 Problem encountered 374.4 How internship will help my career 37

Chapter-5: SWOT Analysis of EXIM Bank Limited 39-43

5.15.1.15.1.25.1.35.1.4

SWOT Analysis of EXIM Bank Ltd. Strengths Weaknesses Opportunity Threats

4040414142

5.2 Findings 42

Chapter-6: Recommendation and Conclusion 44-46

6.1 Recommendation 456.2 Conclusion 46

Bibliography/ References

Page viii

47-48References 48

Page ix

Page x

Page xi

Page xii

Page xiii

Chapter-01

Introduction

Page 1

1.1 Introduction of the studyPresent world is changing rapidly to face the challenge of competitive free market

economy. To keep pace with the trend every organization need executive with modern

knowledge. To provide fresh graduate with modern theoretical and professional

knowledge in banking and all other different institution management, International

Islamic University Chittagong of Bangladesh has assigned the internship program for the

students to help them out to have a practical knowledge to work in a real official

environment. Under this course the students are sent to gather practical knowledge about

working environment and activities.

As a pre-requisite for the Masters of Business Administration Degree I was required to

complete this internship program. I had been selected to work as an Internee in Export

Import Bank of Bangladesh Limited

1.2 Objective of the study

Themain objective of the study is the evaluation of the different types of customer

services provided by the EXIM Bank Ltd and also to fulfill the requirement of MBA

program.

The objective of the study may be viewed as:

General objective

Specific objective

General Objective

The general objective of the study is to prepare and submit a report on the topic of

General Banking Operation of EXIM Bank Limited.

Specific Objective

To know the General Banking which include are as follows:

Company Background.

Company’s major functions.

Page 2

Types of Account.

Paper/Documents required for opening & closing of various types of Accounts.

Special cases in Account opening.

Cash receive and payment.

Procedures of PO, D.D.

To know the organizational framework of the bank

To know the work environment and organizational behaviors of the bank

To get through all the departments of the bank and observe the actual work done

To find out how the general banking system works

To understand the banking environment of Bangladesh.

To submit the practical work as a paper work that I have learned in my MBA

program.

1.3 Methodology of the Study

Primary Source:

For the organization part, much information will be collected from different published

articles, journals, brochures and web sites.

Secondary Source:

All the information incorporated in this report was collected from the secondary source.

Its include Official records and observing practical work, Face to face conversation with

the officer also included Website of EXIM Bank Ltd, Various published documents.

Page 3

1.4 Rationale of the Study

Bank is the heart of the economics and banking is the blood circulation of country’s

economic growth. Banks perform a significant role to serve the needs of the society in

different sectors, such as: capital formation, large scale of production, industrialization,

growth of trade and commerce etc. and banks are contributing a lot of aspect EXIM Bank

of Bangladesh Ltd has already emerged as one of the world wide recognized banks due to

its foreign exchange, foreign trade trend and better customer service according to the

principles of Islamic Shariah. Islamic banking is a new diminution of interest free

banking where ‘Riba’ or interest is strictly prohibited. So I have tried my best to represent

my experience and learning about their performance and problems and prospects on the

ground of general banking.

1.5 Limitations of the study

In spite of having the wholehearted effort, there were some limitations, which acted as a

barrier to conduct the program and for doing an empirical research work. The limitations

were:

The study was limited only to the Exim Bank Limited.

Another Problem was time constraints. The duration of my internship Program

was only three months. But this allocated time is not enough for a complete and

fruitful study.

The Bank was a busy one having heavy rush of people, whom officers need to

deal with. So allocation of time for an internet is very much tough for the officers

of the bank

I was not assigned for a specific task in each day. So I was not able to understand

banking activities deeply.

Bank is a sophisticate business sector. So bank do not interested to provide me

confidential data. As a result in my report there is a confidential data limitation.

Omission and error may be there due to my lack of experience in preparing a

professional report like this one.

Page 4

Chapter-2

Overview of EXIM Bank Limited

Page 5

2.1 Historical background of EXIM Bank Limited

EXIM Bank Limited was established under the rules & regulations of Bangladesh bank &

the Bank companies’ Act 1991, on the 3rd August 1999 with the leadership of Late Mr.

Shahjahan Kabir, founder chairman who had a long dream of floating a commercial bank

which would contribute to the social-economic development of our country. He had a

long experience as a good banker. A group of highly qualified and successful

entrepreneurs joined their hands with the founder chairman to materialize his dream.

Indeed, all of them proved themselves in their respective business as most successful star

with their endeavor, intelligence, hard working and talent entrepreneurship. Among them,

Mr. Md. Nazrul Islam Mazumder became the honorable chairman after the demise of the

honorable founder chairman.

Of its very beginning, EXIM Bank Bangladesh limited was known as BEXIM Bank,

which stands for Bangladesh Export Import Bank Limited. But for some legal constraints

the bank renamed as EXIM Bank, which means Export Import Bank of Bangladesh

Limited.

The bank starts its functioning from 3rd August 1999 with Mr. Alamgir Kabir, FCA as

the advisor and Mr. Mohammad Lakiotullah as the Managing Director. Both of them

have long experience in the financial sector of our country. By their pragmatic decision

and management directives in the operational activities, this bank has earned a secured

and distinctive position in the banking industry in terms of performance, growth, and

excellent management.

2.2 Nature of Business

The principal activities of the bank are providing all kinds of commercial

Banking Services to its customers.

Page 6

The other activities of the bank are providing of all kinds of Islamic banking

services to its customers.

2.3 EXIM Bank Limited at a Glance

Legal Status. Public Limited Company

Establish 1999

Incorporated 2nd June,1999

Activity Starts 3rd August,1999

Islamic Banking 1st July,2004

Listing with Dhaka Stock Exchange September, 2006.

Listing with Chittagong Stock Exchange September, 2006.

Inauguration of First Branch 3rd August, 1999.

Authorized Capital TK. 20000.00 million

Operating Profit TK 5334.35 million

Total Asset TK 167,056.63 million

Shares TK 16,641.86 million

Paid up Capital TK 10,514.86 Million

Reserve Fund TK 4587.47 Million

Number of Employees 2430 Persons

No. of Branches 77

Proposed Branches 03

01-Figure: EXIM bank ltd at a glance.

Page 7

2.4 Hierarchy Structure of EXIM Bank Limited

Page 8

02-Organ gram: EXIM Bank Limited (Branch)

2.5 Corporate Vision

Corporate Slogan of EXIM Bank- “Together Towards Tomorrow”:

EXIM Bank Ltd. as the name implies, is not a new type of bank in some countries on the

global, but is the first of its kind in Bangladesh. It believes in togetherness with its

customers, in its march on the road to growth and progress with services. To achieve the

desired goal, it has intention to pursuit of excellence at all stages with a climate of

continuous improvement. Because it believes, the line of excellence is never ending. It

also believes that its strategic plan and business networking will strengthen its

competitive edge over in rapidly changing competitive environment. Its personalized

quality services to the customers with the trend of constant improvement might be

cornerstone to achieve its operational success.

2.6 Corporate Mission

The Bank has chalked out the following corporate objectives in order to ensure smooth

achievement of its goals:

To be most caring and customer friendly and service oriented bank.

Page 9

To create a technology based most efficient banking environment for its

customer.

To ensure ethics and transparency at all levels.

To ensure sustainable growth and established full value to the honorable

stakeholders and

Above all, to add effective contribution to the national economy

2.7 Corporate Strategy

The corporate strategies of EXIM bank are below:

To manage and operate the Bank in the most efficient manner to enhance

financial performance and to control cost of fund.

To strive for customer satisfaction through quality control and delivery of timely

services.

To identify customers credit and other banking needs and monitor their perception

towards our performance in meeting those requirement.

To review and update policies, procedures and practices to enhance the ability to

extend better services to customers.

To train and develop all employees and provide adequate resources so that

customer needs can be responsibly addressed.

To promote organizational effectiveness by openly communicating company

plans, policies, practices and procedures to all employees in a timely fashion.

To cultivate a working environment that fosters positive motivation for improved

performance

To increase direct contract with customers in order to cultivate a closer

relationship between the bank and its customers.

2.8 Banking with Shariah principles:

Export Import Bank of Bangladesh Limited is the 1st bank in Bangladesh that has

converted all of its operations of conventional banking into shariah-based banking since

July/2004. EXIM bank offer various banking services for Muslims and non-Muslims

Page 10

alike allowing our customers choice and flexibility in their savings and investments. The

products are approved by Shariah Board comprising of veteran Muslim scholars of our

country who are expert in all matters of Islamic finance.

2.9 Products of EXIM Bank as the Islamic BankThe EXIM (Export Import Bank of Bangladesh Ltd.) offers their customers’ general

banking facilities, which ensures the safety of their money as well as the fair and smart

return of their money. Following are the ways through which Banks collects their

deposits from the clients:

Investment/ Finance:

• Corporate Finance

• Industrial Finance

• Project Finance

• Syndicate Investment

• Mode of Investment

Bai-Murabaha

Bai-Muazzal

Izara-Bil-Baia

Wazirat-Bil-Wakala

Quard

Local Documentary Bill Purchased

Foreign Documentary Bill Purchased

Foreign Exchange:

Non Resident Foreign Currency Deposit account (NFCD)

Foreign Currency Deposit Account

Deposit:

Al-Wadia Current Deposit

Mudaraba Savings Deposit

Mudaraba Short Term Deposit

Page 11

Mudaraba Term Deposit

• One Month

• Three Months

• Six Months

• Twelve Months

• Twenty Four Months

• Thirty Six Months

Foreign Currency Deposit

Mudaraba Savings Scheme

• Monthly Savings Scheme (Money Grower)

• Monthly Income Scheme (Steady Money)

• More than double the deposit in 6 years (Super Savings)

• More than triple the Deposit in 10 years (Multiples Savings)

• Mudaraba Hajj Deposit.

2.10 Branch Network

Branch Information (EXIM Bank has 75 Branches in Bangladesh)

Sl.No Branch Name1 Motijheel Branch2 Panthapath Branch3 Agrabad Branch4 Khatungonj Branch5 Gazipur Branch6 Imamgonj Branch7 Gulshan Branch8 Sonaimuri Branch9 Sylhet Branch10 Nawbabpur Branch11 Narayangonj Branch12 Shimrail Branch13 Rajuk Avenue Branch14 New Eskaton Branch15 Uttara Branch16 Laksam Branch

Page 12

17 Mirpur Branch18 Jubilee Road Branch19 Elephent Road Branch20 Mawna Branch21 Bogra Branch22 Jessore Branch23 Malibagh Branch24 Asulia Branch25 Ashugonj Branch26 CDA Avenue Branch27 Chowmuhani Branch28 Shatmosjit Rd Branch29 Bashundhara Rd Branch30 Fenchugonj Branch31 Comilla Branch32 Rangpur Branch33 Mulvibazar Branch34 Savar Branch

Sl.No Branch Name35 Karwan Bazar Branch36 Mudaforgonj Branch37 Kustia Branch38 Rajshahi Branch39 HO Corporate Branch40 Golapgonj Branch41 Chagolnaiya Branch42 Noria Branch43 Khulna Branch44 Pahartoli Branch45 Palton Branch46 Board Bazar Branch47 Bahaddarhat Branch48 Shitakunda Branch49 Faridpur Branch50 Barishal Branch51 Beani Bazar Branch52 Nobigonj Branch53 Panchoboti Branch54 Feni Branch55 Dinajpur Branch56 Keranigonj Branch57 Bishwanath Branch58 Gola Bazar Branch59 Thakur Bazar Branch

Page 13

60 Sonargoan Branch61 Banani Branch62 Basurhat Branch63 Dhanmondi Branch64 DhopaDighir Par Branch65 Mymensingh Branch66 Tekerhat Branch67 Garib-E-Newaz Branch68 Cox.s Bazar Branch69 Khulshi Branch70 Nazirhat Branch71 Dania Branch72 Gouripur Branch73 Sandwip Branch74 Bagmara Branch75 Satarkul Branch76 Manikgonj Branch

77 Magura Branch

2.10.1 SME Branch Information (EXIM Bank has 2 SME Service center

in Bangladesh)

List of SME Service Center in Dhaka division

SL Center Information

1 BoardBazarSMEServiceCenter.

Board Bazar, Gazipur.

List of SME Service Center in Chittagong division

SL Center Information

1 Shetakundo SME Service Center,

KDS Logistic Bhaban, Sonaichhori, Shetakundo,

Chittagong.

2.10.2 List of Exchange House in Abroad

SL Name of the Country

1 United Kingdom

Page 14

2 Canada

3 United States of America

2.11 Profitability Position of the Bank for Last 5 Years

EXIM Bank is a third generation bank. It maintains good Profit position over the

year. EXIM Bank has a consistence performance in the banking industry of Bangladesh.

Last five years performance Profit Performance of EXIM Bank and it’s graphical

presentation given below:

Year 2010 2011 2012 2013 2014

Profit after

Provision and tax

(in Taka)

3,458,015,132 2,017,715,667 2,083,081,259 1,885,608,260 2,480,927,888

Page 15

Fig 3: Graphical Presentation of last five years Profit

2.12 Total Assets, Liability & Shareholder Equity Position for Last 5 Years

EXIM Bank is a third generation bank. It maintains good balance sheet over the year.

EXIM Bank has a consistence performance in the banking industry of Bangladesh. Last

five years Asset and liability position of EXIM Bank and it’s graphical presentation

given below:

Year 2010 2011 2012 2013 2014

Asset Possition(In Taka) 113,047,466,849 129,709,816,841 166,997,929,817 195,542,247,525 232,411,858,595

Liabilities Shareholder

Equity position

(In Taka)

113,047,466,849 129,709,816,841 166,997,929,817 195,542,247,525 232,411,858,595

Page 16

Fig4: Graphical Presentation of last five years Asset & Liabilities Position

Page 17

Chapter-03

General Banking Activity Of

EXIM Bank Limited

3.1 General Banking

All business concerns earn a profit through selling either a product or service. A bank

does not produce any tangible product to sell but does offer a variety of financial services

to customers. General Banking is the starting point of all the banking operating. General

Banking department aids in taking deposits and simultaneously provides some ancillaries

services. It provides those customers who come frequently and those customers who

come one time in banking for enjoying ancillary services. In some general banking

activities, there is no relation between banker and customers who will take only one

service form the bank. On the other hand, there are some customers with who bank are

doing its business frequently. It is the department, which provides day-to-day services to

Page 18

the customers. Every day it receives deposits from the customers and meets their demand

for cash by honoring cheques. It opens new accounts, demit funds, issue bank drafts and

pay orders etc. since bank in confined to provide the service everyday general banking is

also known as retail banking.

Constituents of General Banking

General Banking consists of the following sections in the branch. These are as follows

Account opening

Account closing

Issuance of cheque book

Deposits

Clearing

Remittance

3.2 Procedure for customer for opening account

It is said that, there is no banker customer relationship if there is no account of a person

in that bank. By opening an account banker and customer create a contractual

relationship. However, selection of customer for opening an account is very crucial for a

Bank.

Before opening of an account, the following formalities must be completed by the

customer:

Application on the prescribed form

Introduction

The following persons can introduce an a/c opener

An existing current/savings account holder of that branch

A respectable person of the society or locality who is well known

to the Manager / CS of the branch concerned

Furnishing photographs

Banker will supply a set of printed forms required for opening the account,

which will normally include:

Page 19

Specimen Signature Cards (SSC), if necessary

Deposit Slip

Check Book Requisition slip

Customer should carefully read and full-fill the application form

Putting specimen signatures in the specimen card

Any special instructions with regard to operation of the account should be

noted on the relevant signature card boldly duly authenticated by the a/c holder

should be obtained

The required Account Number was obtained from the Account Opening

Register for opening new account when the bank used “PC Bank 2000”

Software. Now the Bank uses “TemenosT24” Software and to open a new

account, the banker needs to collect Customer ID and Account Number from

the Software.

Obtain the signature and a/c number of the Introducer on the advice of new

accountant the place meant for the purpose and gets the signature properly

verified by an Authorized official of the Bank

The Deposit slip properly filled in and signed by the customer

Then the new a/c number should be written at the appropriate place of the

Deposit slip and mark new Account on both the copies of the deposit slip and

request the customer to deposit the money at the cash counter

Place the signature cards, Advice of new account, a copy of Deposit slip,

photographs and other necessary papers/documents etc. in a file

Obtain approval of the Authorized officer for opening the new account on all

relevant papers. While giving approval for opening an account the Authorized

official should be satisfied about the of the Introducer

The Authorized officer on the advice of new A/c and on the specimen

signature cards should also attest the signature of the new a/c holder

After approval of the opening of the a/c, get the Checkbook requisition slip

signed by the customer.

Deliver the checkbook to the customer after properly marking the Account

number name and place of the branch on each leaf of the cheque book.

Page 20

On completion of account opening open a file for the new a/c holder and file

all relevant papers forms etc. Signature cards, copies of Advice, Deposit slip

Debit ticket etc. is distributed to concerned departments

To fill up the (Know Your Customer) KYC form dully.

Account Opening Procedure in a flow chart

.

03-Figure: Account Opening Procedure

3.2.1 General requirement for opening AL-WADIAH-CD/MSD/MSTD

account

There are few general requirements for opening all type of account. Which are given

below :

Account opening from to be field in and signed by the account holders.

Introduction by an account holder with signature and account number or any

person acceptable to the bank.

Page 21

Two copies of resent passport size photograph of each account holder attested by

introducer.

One copy passport size photograph of nominee attested by the account holder.

3.2.2 Additional documents that required for opening accounts

One who to open an account, he has to fill up an account opening form. This form is a

legal contract between the bank and prospective customer. The rules and regulations for

opening of an account vary from customer to customer, if he wants to open different

types of accounts. First of all various types of customers such as individual, joint,

proprietorship, partnership, private limited company, public limited company,

associations, club, societies, trusts etc. can open their various types of accounts according

to their requirements which are mentioned below.

Individual and Joint Account

Copy of passport/ national id card/ driving licence/ office id/ word

commissioner certificate, any id acceptable to the bank.

Attested photocopy of passport with visa for foreign Currency Account.

Joint account declaration form for Joint account.

TIN Certificate.

Proprietorship Account

The form of sole proprietorship declaration of EXIM Bank must be tilled

up.

TIN Certificate.

Must be submitted a copy of trade license

Partnership Account

Copy of registred partnership deed.

Must be submitted a copy of partnership deed.

Page 22

To open account and for other operation a application required which have

to duly certified by the managing partner.

Partnership letter duly signed by all partners.

Copy trade license.

Photocopy of company TIN.

List of partners with full address and phone number.

Private and Public Limited Company Account

Certified Copy of the memorandum and Article of association of the

company.

Certified Copy of the incorporation of the company.

Board resolution for opening the account and authorization for its

operation duly certified by the Chairman/Managing Director of the

company.

Copy of update trade license.

Photocopy of company TIN.

List of Directors with designation, full address and phone number.

Certifacate of registration for insurance company.

Clubs/Societies/Trustee/Associations/Non-trading Institutions etc

Certified copy of Registration certificate.

Copy Constitution/Bylaws/ Memorandum and Article of association/ Trust

Deed.

Resolution of the Board/Executive Committee authorizing opening the

A/C with the Bank naming persons who will operate the A/C.

List of Members of the governing body/Executive committee with address

and phone number.

Permission letter from NGO.

Page 23

That’s all about the additional papers required for various type of account.

3.3 Account Closing

To close an account, parties may be requested to send an application along with the

unused leaves of the cheques Books issued to them.

On receipt of the application, the following will be done:

The signature of the account holder shall be verified.

The number of unused Cheques Leaves shall be noted there on.

Before the account is closed the Branch in Charge shall approve the application

after asserting the liability, if any, and incidental charges to be debited to the

account.

After debiting the incidental charges to the account, the account holder shall be

advised to draw the remaining balance from his account.

The “Account Closed” stamp shall be affixed on the Account Opening Form

and Specimen Signature Cards.

The application shall be posted with the account Opening Form and the

Specimen Signature Cards shall be kept separately under lock and key.

An Authorized Officer shall destroy the unused Cheque leaves.

3.4 Deposit Account

Deposit is one of the principal sources of fund for investment of commercial banks and

investment of deposit is the main stream of revenue in banking business. Various kind of

deposits are below

3.4.1 AL-WADIAH CD/MSD/MSTD ACCOUNT

DEPOSITE OF Al-Wadiah /CD/MSD/MSTD account will bear following

weightage

-Deposite of Al-Wadiah current account will not get any profit.

-MSD will bear .75 weightage.

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-MSTD will bear .62 weightage.

2) All instruction to the bank regarding stop payment, issuance of cheque book,

bank solvency certificate, statement etc. should be in writing

3) The customer must observe proper documentation formalities before opening

account with the bank. No cheque book will be issued unless and until the

entire requirement are not completed.

4) The bank received the right to close any account having zero bvalance and

without transaction for 1 year.

3.4.2 MUDARABA TERM DEPOSITE RECIPT ACCOUNT

Any adult person having sound mind or any organization can open MTDR by depositing 10000 tk.

One or more account can be open in one branch.

Deposit of MTDR account will bear the following weightage

Period Weightage

1 Month .83

3 Months .88

6 months .92

1 year to 3 year .96

04-Table: MTDR Weightage rate.

If any depositor intends to encash her MTDR before maturity, no profit will

provided for encashment within 1 month. But after completion of few periods

the account holder will get profit.

In case of death account holder the nominee can continue the account.

3.4.3 MUDARABA SUPER SAVING SCHME

Any adult person having sound mind or any organization can open this scheme

by depositing 5000 tk.

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One or more account can be open in one branch.

If any depositor encashment before maturity no profit will provided before 1

year.

Profit shall be allowed if it is encashed after 1 year.

In case of death account holder the nominee can continue the account.

3.4.4 Other scheme is as follow:

-MUDARABA MULTIPLUS SAVING SCHME Any adult person having sound mind

or any organization can open this scheme by depositing 5000 tk. One or more account

can be open in one branch. In case of death account holder the nominee can continue the

account.

-Mudaraba Monthly Savings Scheme (MSS) A monthly savings scheme for 5, 8, 10 or

for 12 years. Secure your future with ease. A small savings of today will provide you

comfort tomorrow. The benefits that will get from MSS are below_

Term

Year

s

Size of installment and amount payable on maturity (tk)

500 1000 2000 5000 10000 20,000 25,000 50,000

5 39,041 78,0821,56,16

43,90,411 7,80,823

15,61,64

7

19,52,05

939,04,119

8 74,2021,48,40

4

2,96,80

97,42,024

14,84,04

9

29,68,09

8

37,10,12

274,20,245

101,05,09

5

2,10,19

0

4,20,38

1

10,50,95

2

21,01,90

5

42,03,81

0

52,54,76

2

105,09,52

5

121,44,46

1

2,88,92

3

5,77,84

7

14,44,61

8

28,89,23

6

57,78,47

2

72,23,09

1

144,46,18

2

05-Table: Mudaraba Monthly Savings Scheme on maturity.

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-Mudaraba Monthly Income Scheme (MIS) A monthly scheme by depositing 50,000

tk only. A sure investment for a steady return. Actually, steady money makes your

money work for you.. The benefit that will get from MIS are below

Amount of Deposit(tk) Monthley expected Benefit (tk)

50,000 500

100,000 1000

200,000 2000

500,000 5000

10,00,000 10000

06-Table: MIS Expected Profit.

-Mudaraba Hajj Scheme: In order to smooth arrangement of fund for performing Hajj

the bank has introduced this scheme for 5, 8, 10, 15, 20 years period.

3.5 Issuance of Check Book

Fresh checkbook is issued to the account holder only against requisition on the prescribed

requisition slip attached with the checkbook issued earlier, after proper verification of the

signature of the account holder personally or to his duly authorized representative against

proper acknowledgment.

Process of Issuance Fresh cheque book

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07-Figure: Issuance of Check Book

In present days the bank is providing MICR (Magnetic Ink Character Recognition)

cheque books to its clients according to Bangladesh Bank circular. MICR is a process

where cheques are printed & encoded using magnetic ink.

3.5.1 Features of MICR:

Personalized cheque book with name & account number printed

Account number & bank information encoded in a machine readable format.

3.5.2 Advantages of MICR:

Cheque clearing time will be reduce, funds will be available faster

The risk of cheque related fraud & forgery will minimize

3.6 Clearing

According to the Article 37(2) of Bangladesh Bank Order, 1972, the banks, which are the

member of the clearinghouse, are called as Scheduled Banks. The scheduled banks clear

the cheque drawn upon one another through the clearinghouse. This is an arrangement by

the central bank where every day the representative of the member banks gathers to clear

the cheque. Banks for credit of the proceeds to the customers’ accounts accept Cheque

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and other similar instruments. The bank receives many such instruments during the day

from account holders. Many of these instruments are drawn payable at other banks. If

they were to be presented at the drawee banks to collect the proceeds, it would be

necessary to employ many messengers for the purpose. Similarly, there would be many

cheque drawn on this the messengers of other banks would present bank and them at the

counter. The whole process of collection and payment would involve considerable

labour, delay, risk and expenditure.

All the labour, Risk, delay and expenditure are substantially reduced, by the

representatives of all the banks meeting at a specified time, for exchanging the

instruments and arriving at the net position regarding receipt or payment. The place

where the banks meet and settle their dues is called the Clearinghouse.

The main function of clearing section is to operate with safety and security of financial

transaction of financial instrument like DD, PO, Cheque etc. on behalf of the customers

through Bangladesh Bank Clearing House, Outward Bills for collection (OBC), Inward

Bills For Collection (IBC).

Clearing House – Inward and Outward Clearing

3.6.1 Inward Clearing

Under this system negotiable instruments of different banks presented in the Clearing

House are received by the representative of the respective bank and bring the instruments

of their branches for making payment.

When the cheqes of its customer are received for collection from other banks, the

following should be checked very carefully;

The cheque must be crossed.

The cheque should not carry a date older then the receiving date for more 6

months.

The collecting bank must check whether endorsement is done properly or not.

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The amount both in words and figures in deposit slip should be same and it should

be in conformity with the amount mentioned in word and figures in the cheques.

Instrument (DD/Cheque/PO) comes from principle office.

Entry in ‘Inward Register”

Cheque- in computer.

DD-DD payable

Pay order respective register.

Sing in the register by authorized officer

Cancellation of instrument

Send IBCA to Local Office for honored instrument

Send Return memo, showing cause, to Office for dishonored instruments.

3.6.2 Outward Clearing:

Under this system negotiable instruments drawn on other banks are presented in the

respective bank through Clearing House for receiving payment and after receiving the

proceeds of the cheques / instruments the accounts of the respective clients are credited

When the financial instruments like PO, DD, Cheques are collected by specific branch

within the Dhaka city and not of their own branch then the Outward clearing will be

functioned.

The procedures of Outward Clearing are followed:

The instruments with schedules to the main branch of EXIM Bank Bangladesh

Ltd. With issuing an Inter Branch Debit Advice (IBDA).

Clearing stamps are affixed on the instruments.

Checked stamps are apparent discrepancy.

The authorized signature endorses instruments.

Particulars of the instruments and vouchers are recorded in the “Outward

Clearing” register.

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The clients receive the duty signed instruments and also branch code number

affixed on the instruments.

Entry in the Outward Clearing Register.

3.7 Remittance

The main function of remittance department is to transit the money from one place to

another with a view to minimizing the risk associate with handling cash. I have learned

various mechanism of remitting fund.

There are three ways of remitting fund:

Payment order (PO)

Demand Draft (DD)

Telegraphic Transfer (TT)

3.7.1 Payment order (PO)

Payment order is an instrument used to remit fund on behalf of the client within local

clearing zone. Payment Order is a process of money transfer from payer to payee within a

certain clearing area through banking channel. It’s an order of local payment on behalf of

the bank or its constitution.

Payment order issuing process

For issuing a pay order the client is to submit an Application to the Remittance

Department in the prescribed form (in triplicate) properly filled up and duly signed by

applicant. The processing of the pay order Application form, deposit of cash/cheque at

the Teller’s counter and finally issuing an order etc.Applicant must fill up the pay order

form. Where payee order number, payee name, amount in figure & words are available.

Charges for P.O as follows:

Amount (tk) Commission (tk) Postage (tk) Total (tk)

1-10000 25 4 29

10001-100000 60 9 69

100001-Above 120 18 138

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05-Table: Charges for P.O

3.7.2 Demand Draft (DD)

Demand draft is a most popular instrument of money transfer from one corner of the

country to another. This can be issued by a customer from a particular bank s branch of

the same bank to pay a fixed sum of money to a certain person or order on demand.

Issuing process DD

The customer is asked to complete DD application form which treated as credit voucher

for EXIM Bank Limited General Account. The voucher given to the customer to deposit

cash with the cash department. The cash department receives and delivers the vouchers to

the remittance department.

In D.D there must have important information are as follows

D.D number

Control number

Payee name & A/c number

Amount in ward & in amount

Branch code of from & to

Test number

Signature of applicant

Charges for D.D as follows

Amount (tk) Percentage of Charge

0-250000 15%

Source: Branch

06-Table: Charges for D.D

3.7.3 Telegraphic Transfer (TT)

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Telegraphic Transfer is an instrument for transferring money by a telephonic massage or

telex from one bank to another of different location or from one branch to another branch

of different location of the same bank. Generally it is an instruction from importers bank

to the exporter’s bank or some other bank in the exporter’s country to a named

person.Andits not available now.

3.7.4 Difference between Pay orders, Demand draft

Points Pay orders Demand draft

Explanation Gives the payee the right to

claim payment from the issuing

bank.

It’s an order of issuing bank on another

branch of the same bank to pay money to

payee on demand.

Payment from Issuing branch only. Order branch.

Generally used

to remit

Within the clearing house area

of issuing bank.

Outside the clearing house area of issuing

branch. Pay can also be the purchaser.

Payment

process of the

Paying Bank

Payment is made through

clearing.

Confirm that the DD is not forgetting one.

Sent advice. Check the test code. Make

payment.

Charge Only commission Commission and telex charge.

Cost Low More than TT

Time Lengthy Short time

07-Table: Difference Between PO, DD.

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Chapter: 04

Internship duties And

Responsibilities

4.1 Duties and responsibilities as an intern

As a student of MBA with the requirement of my course I was assigned Export Import

Bank of Bangladesh Ltd. (EXIM) Dhaka for my internship. I was assigned to work on

General Banking. So my duties are on general banking activity.

In the internship period it is very important for anyone where practical experience

gathered. In the period of three months internship program I have learn many thing about

General Banking. Every employees on their helped me so much so understand the work

easily. During my internship period, I have worked in different sections like Accounts

Opening, Clearing, remittance and dispatch of the General Banking Department. During

my three months internship programs I have worked 10.00am to 6.00pm at every day.

4.2 As an Intern my Accomplishments are as Follows

Account Opening

I worked first in EXIM Bank in the account opening department. Here I learnt the

procedure for opening an account. The documents that are need for opening an account.

In EXIM bank limited there are various types of account. Here I have worked at least 20

days. This is important section of the bank. It deals with the different products. These

products are the core sources of deposit. Here I have acquainted with different products

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that the bank offers to acquire deposit. I also have acquainted with the checklist of the

account opening. Based on the account operating mode the bank sets various

requirements for its clients. This is called the checklist. I have also learned the important

steps regarding account opening and account closing.

Clearing Section and posting Clearing Cheque (NIKASH)

Every day I received several cheques from clients. I also initial it the deposit slip and put

branch seal and endorsement seal in the cheques. My responsibility ensures account

number, account’s holder name. In this section my last duty posting the clearing cheque

in the computer.

Provide information any type of customer

I also provide any type information to the customer. A tried my best to give the right

information to the customer. When any customer does not understand anything tried to

help them. Most of time I gave them information about account opening.

Pay order issue

I issued more than 3 or 4 pay order every day. At first customer is supplied with PO form.

After filling the form, the customers pay the money in cash or cheque. The officer then

issues PO on its specific block. The block has three parts one for bank; other two parts for

customer.

Demand Draft

The demand draft is written order by one branch of a bank to pay a certain sum of money

to or to the order of a specific person.

Making Outward Bill for collection.

A cheque come from other bank for clearing then the cheque sent to the manager by letter

to save cash client’s account.

Receiving & Sending Letters

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There are two type letters on the branch. The letter come from outside or another branch

those are received in inward book and a serial number put in the letter. And the other one

is Banks letter that sends to another bank or branch by putting also a serial number.

Issuing Cheque Book

Fresh checkbook is issued to the account holder only against requisition on the prescribed

requisition slip attached with the checkbook issued earlier, after proper verification of the

signature of the account holder personally or to his duly authorized representative against

proper acknowledgment.

I issue more than 50 or 60 cheque to the customer. It’s not so easy to issue a cheque

book. Have to find out here the demanded cheque and then have to record it. And finally

give the cheque book to the customer and customer signature in the cheque discount file.

Monthly activities

The sequence of my Monthly activities can be summed up as under:

Department Monthely

Dispatch (in,out) 300

Account Opening 90

Account Closing 20

Issuing Cheque Book 150

4.3 Problems Encountered

During the internship period there are various problems. From the beginning the problem

were started but at ending the problem is being solved and the problems are given bellow:

Main problem is to adjust with the office environment.

Problem is how to open account.

Also how to close account.

At the first time I can’t issue checqe book so it’s a problem.

At the beginning I don’t know how to record inward or outward.

At the early day I don’t know what is dispatch. What have to do with that.

Etc

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But after day by day all of the above problems are become in solution by the help of the

employee of EXIM Bank. They are kind full to help me to give answer of my question.

4.4 How Internship Experience Impacts My Career

I have learnt much necessary information about the banking sector and their activity. As

my focus concern was General Banking so I was more involved with that,than other

department. Now, it is very clear to me how EXIM Bank Limited operates their operation

on the ground of general banking in this country. The internship experience will help me

much to build my creer.My learned experiences are as follows:

I learned the formalities to open several account in EXIM Bank Limited.

I got information about the requirements for opening account

I also observe the procedures to close an account.

As I also work at clearing so I closely experience clearing house operation.

Providing information to their client is an important activity for a bank. I

learned the way about how EXIM Bank provides the information to their client.

Verify signature in different issue was one of my learning’s from the Bank.

I learned the process to renew FDR account at the Bank.

I experienced the formalities to issue a Pay Order.

I learned the procedures to issue Demand Draft.

I learned how to issue check book.

I issue and receive Mail for Main Branch with others.

Finally, I learned how to prepare an internship report.

Learned about the office environment.

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All this above learning point will be helpful for my future. Those will be helpful for my

career. As I have learned many things I can use them on my future to improve my

position to run faster on job market.

Chapter: 05

SWOT Analysis

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OfEXIM Bank Limited

5.1 SWOT Analysis of EXIM Bank Limited

SWOT Analysis is the detailed study of an organization’s exposure to customers and

potential in perspective of its strength, weakness, opportunity and threat. This facilitates

the organization to make their existing line of performance and also forces to improve

their performance in future in comparison to their competitors. As through this tool, an

organization can also study its current position, it can also be considered as an important

tool for making changes in the strategic management of the organization. I prepare that

SWOT analysis on the basis of present condition of the bank.

5.1.1Strength:The strength of EXIM Bank Limited that can be find out from the SWOT analysis

that are bellow:

EXIM Bank Limited has already established a favorable reputation in that area. It

is one of the leading private sector commercial bank in Bangladesh. The bank has

already shown a tremendous growth in the profits and deposit sector.

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EXIM Bank Limited has provided its banking service with a top leadership and

management position.

EXIM Bank Limited has already achieved a high growth rate. The number of

deposits and the loans and advances are also increasing rapidly.

EXIM Bank Limited has an interactive corporate culture. The working

environment is very friendly, interactive and formal. And there are no hidden

barriers or boundaries while communicate between the superior and the

employees. This corporate culture provides as a great motivation factor among the

employees.

EXIM Bank Limited has the reputation of being the provider of good quality

services to its customers.

5.1.2 Weakness

The weakness EXIM Bank Limited that I identified that are bellow:

The bank location of EXIM Bank Limited is not on a suitable place.

The service quality of EXIM Bank Limited is poor with regard to Multinational

Banks located here.

In terms of promotional sector, EXIM Bank Limited is not in a strong position.

The bank branches are not able to find out necessary document at demandable

time.

5.1.3 Opportunity

The opportunity that is available for EXIM Bank Limited to explore itself is given bellow:

In order to reduce the business risk, EXIM Bank Limited has to expand their

business portfolio. The management can consider options of starting merchant

banking or diversify into leasing and insurance sector.

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A large number of private banks coming into the market in the recent time. In this

competitive environment EXIM Bank Limited must expand its product line to

enhance its sustainable competitive advantage.

They can improve their marketing side to focus out the branch..

In addition of those things, EXIM Bank Limited can introduce special corporate

scheme for the corporate customer or offer who have an income level higher from

the service holder. At the same time, they can introduce scheme or loan for

various service holders. And the scheme should be separate according to the

professions, such as engineers, lawyers, doctors etc.

Opportunity in the retail banking lies the fact that the country’s increased

population is gradually learning to adopt consumer finance. The bulk of our

population is middle class. Different types of retail leading products have a great

appeal to this class. So a wide variety of retail lending products has very large and

easy pregnable market.

5.1.4 Threats

The availability of threats for EXIM bank in the market is bellow:

All sustaining and upcoming multinational, foreign and private banks pose

enormous threats to EXIM Bank Limited.

The default risks of all terms of loan have to be minimized in order to sustain in

the financial market because the default risks lead the organization toward

bankruptcy. EXIM Bank Limited will have to remain vigilant about this problem

so that proactive strategies are taken to minimize this problem.

The low compensation package of the employees from the mid level to lower

level position threats the employee motivation. As a result good quality

employees leave the organization and its effects the organization as a whole.

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So these are all about the SWOT analysis of EXIM Bank Limited. Here Strength and

Weakness is internal environment. And on the other hand Opportunity and Threat is

external environment.

5.2 Findings

* The general banking process of EXIM Bank Ltd is not fully systematic and

monitoring process is not maintained regularly.

* The documentation of everything is properly maintained.

* Sometimes the investment & deposit ratio goes very close which is very risky for

the bank.

* The overall monitoring system is completely network dependent, so if the

network fails for some reason all the operation will stop.

* Customer satisfaction level is quite good but sometimes the conversation with

some customers goes negative because of the shortage of well experienced

customer service officials.

* EXIM bank follows the Shariah rules & regulations which are not known to the

customers.

* The service quality of EXIM Bank Limited is poor with regard to Multinational

Banks located here.

* In terms of promotional sector, EXIM Bank Limited is not in a strong position.

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* The low compensation package of the employees from the mid level to lower

level position threats the employee motivation. As a result good quality

employees leave the organization and its effects the organization as a whole.

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Chapter: 06

Recommendation &

Conclusion

6.2 Recommendation

EXIM Bank Ltd. is one of the most potential Banks in the banking sector. It has a large

portfolio with huge assets to meet up its liabilities and the management of this bank is

equipped with the expert bankers and managers in all level of management. So it is not an

easy job to find out the drawbacks of this branch. I would rather feel like producing my

personal opinion about the ongoing practices.

For more improvement of the service the following measures may be taken

* Continuous improvement of the identified problem.

* Ensure Proper Maintenance of Files.

* Ensure Proper Communication System and Maintenance of Machineries.

* More Gifts and Discounts for the Marginal Customers.

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* The bank location of EXIM Bank Limited is not on a suitable place. So it

has to shift in a suitable place.

* In terms of promotional sector, EXIM Bank Limited has to more emphasize

on that.

* The general banking process of EXIM Bank Ltd should be fully systematic

and monitoring process must maintained regularly.

* We should appoint few experienced customer service officials to satisfy the

customers.

* We must careful about the investment & deposit ratio.

* The latest technology & an uninterrupted network system have to be

ensured. It will save the officials from much hassle and will save time.

* Decision making process can be made more decentralized. Participative

approach should be adopted to gain prompt and effective result.

* The Shariah based business term & conditions should be introduced to the

customers.

* The compensation package of the employees should be attractive to

motivate the employees.

So these are all about the recommendation to improve the weakness of EXIM Bank Ltd.

6.1 Conclusion

From the practical implementation of customer dealing procedure during the whole

period of my practical orientation in EXIM Bank Ltd. I have reached a firm and concrete

conclusion in a very confident way. Performance of EXIM Bank Ltd during the last five

years has proved that with strong desire and will power one can achieve whatever target

he may have. The bank has succeeded in achieving more customer than many other

competitors.

In my study I have found that EXIM Bank Ltd. has reached this position by its excellent

customer’s service, commitment, people’s love and dedicated human resources. EXIM

Bank Ltd. showed its supremacy in all kinds of banking operations in our country.

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Bank is the largest organization of mobilizing surplus domestic savings. Attractive

Savings Schemes are offered by EXIM Bank Ltd like MSS, MSD, MTDR, MSTD etc.

Schemes are designed concentrating in different purposes to help the fixed income group

people to help in need. Branch-Officials are also whole-hearted and dedicated to serve

their customer with utmost care. The officials follow the policy very strictly. They are

choosy and conservative in sanctioning loan. The proposal is thoroughly scrutinized by

the loan sanctioning authority. The total function of the investment division is monitored

periodically EXIM Bank Ltd always tries to increase foreign exchange through import,

export and remittance. This bank always conceives amicable behavior with exporters and

helps them in their business activities as a trustee friend. It encourage importer to import

goods in legal procedure and provide financial assistance for doing business smoothly.

EXIM Bank Ltd is going well. Though there are some drawbacks in implementing the

different tasks manually, it can be overcome through the involvement of more experts in

decision making process and utilizing the tools to judge integrity of the customers.

Finally it can be argued that through the results achieved so far are not satisfactory, why

not the bank using a modern scientific technique for enhancing its strength and there lies

the opportunities to make it more effective in the future for their own benefit.

Page 47

Bibliography/References

References

1. EXIM Bank Website-WWW.eximbankbd.com

2. Prospectus of EXIM Bank.

3. EXIM Bank annual report from 2007 to 2014

4. Daily Statement Affairs of EXIM Bank Ltd.

Page 48

5. A Way to Islamic Banking: Customs & Practice By Dr. Mohammed Haider Ali Miah

6. Kabir Hassan (2003) , Islamic Banking, Islamic Economics Research Bureau Islamc Banking

7. Rahman A. A. M Habibur (2010),Islami Banking, 4th Edition, Halal Parvin, Bangladesh

8. Newsletters, Journals of EXIM Bank.

9. Bangladesh Bank website- www.bangladesh-bank.org

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http://www.bangladesh-bank.org/