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An Overview of Appraisal Assistant. A tool to support process assessment / appraisal Software Quality Institute Griffith University. Outline. Background Tool description Mini team management BETA testing. Background. Goal: An easy to use program help keep track of appraisal artifacts - PowerPoint PPT Presentation
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Griffith UNIVERSITY
Software Quality Institute
An Overview of Appraisal Assistant
A tool to support process assessment / appraisal
Software Quality InstituteGriffith University
Griffith UNIVERSITYSoftware Quality Institute
Outline
• Background
• Tool description
• Mini team management
• BETA testing
Griffith UNIVERSITYSoftware Quality Institute
Background
• Goal: An easy to use program help keep track of appraisal artifacts
• Evidence based• Customizable standard model items and rating
schemes• Supports CMMI staged/continuous
representation and ISO/IEC 15504-5• Supports SCAMPI A/B/C, SPICE• Generate ISO15504 and ISO9001:2000 profile
Griffith UNIVERSITYSoftware Quality Institute
Background
• Metrics for tracking appraisal progress
• Generate reports
• Mini-team collaboration
• OS: Windows 98/SE/ME/2000/XP/ViSTA
• Used by SQI personnel in 3 CMMI and 2 SPICE assessments
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• Setup the appraisal project– Process scope
• Highest capability level• Add/Remove practices
– Organization scope• Add/Remove instantiations• Relate instantiations to model practices
– Appraisal team• Separate login for each team member
Griffith UNIVERSITYSoftware Quality Institute
Tool description• Evidence based appraisal
– Collect evidence• Using spreadsheet• Importing evidence from older projects• Using evidence registry of the tool
– Directly open evidence document/URL– Map evidence to model practices– For SCAMPI A Appraisals:
• Calculate affirmation coverage in real-time using the 50% rule
Griffith UNIVERSITYSoftware Quality Institute
Bug report is mapped to 2
practices
Griffith UNIVERSITYSoftware Quality Institute
Griffith UNIVERSITYSoftware Quality Institute
SURAC is mapped to 2
practices
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• Characterize practice implementation– Evidences are grouped by instantiations– Characterize the practice implementation on
instantiation and organization unit level– Support all characterization options defined in
SCAMPI v1.1 MDD– Rating scale customizable through rating
scheme editor
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• Ratings and findings– Support all rating options defined in SCAMPI
v1.1 MDD– Rating scales customizable through rating
scheme editor– Automatic aggregate lower level findings and
ratings– Organization Unit ML Rating
• Staged equivalent table for continuous rep.• Process area sorted by ML for staged rep.
Griffith UNIVERSITYSoftware Quality Institute
Griffith UNIVERSITYSoftware Quality Institute
Griffith UNIVERSITYSoftware Quality Institute
Griffith UNIVERSITYSoftware Quality Institute
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• Generate ISO15504 process profile– CMMI Practice characterizations, ratings and findings
are NOT converted– Evidences are grouped by process outcomes– Automatic calculate process capability level– Generate ISO15504 process profile summary report
• Generate ISO9001:2000 profile– Group evidences by quality requirements– Rate quality ISO9001 clauses/requirements
satisfaction– Document non-conformity– Auditing reports
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• Export (almost) all user entered data to documents– ADS report– Strength/weakness summary– Detail finding report + charts– Goal rating profile– PIID
Griffith UNIVERSITYSoftware Quality Institute
Mini team management
• Evidence can be recorded and characterised using mini-teams– Add more evidence and interviews– Associate evidence to practice (add PII)– Disassociate parent evidence from practice (delete
PII)– Change characterization/comment PIIs
• Practice implementation can be characterised and changed by the mini-team
Griffith UNIVERSITYSoftware Quality Institute
Mini team management
• Things can NOT be done with mini team– Can not delete evidence unless parent project also
deletes it – Can not change appraisal scope (both organization
and process scope)– Can not generate mini-teams from a mini-team– Can not import ISO9001/ISO15504 profiles from a
mini-team
Griffith UNIVERSITYSoftware Quality Institute
Mini team management
• Export mini team databases– Avoid scope overlaps– Save the configuration for reuse
• Import mini team– Database record conflicts and work around– Batch import options
Griffith UNIVERSITYSoftware Quality Institute
Tool description
• CMMI standard appraisal model items– Consists of all items of
CMMI-SE/SW/IPPD/SS v1.1– One standard model supports continuous and
staged representation appraisals– Mapping tables relate CMMI model elements
to ISO12207/ISO15504-2 and ISO9001:2000– All model elements are customizable
Griffith UNIVERSITYSoftware Quality Institute
BETA testing
• Cost: Distributed free, subject to provision of feedback data– Plan is for a beta release period of two years– Tool updates every six – eight months
• BETA site: www.sqi.gu.edu.au/AppraisalAssistant• What will be available
– The Appraisal Assistant Setup package• Includes a full User Manual
– Slides for preparing the appraisal team
• What do we want to hear from you– Defect reports, suggestions– The tool usage pattern survey (appraisal project workload, etc)