POPSM

2nd Annual Meeting of the African Community of Practice (AfCOP) on MfDR

held inPort Louis, Mauritius

27th – 30th October 2008

AN OVERVIEW OF TANZANIA’s EXPERIENCE IN IMPLEMENTING MANAGING FOR DEVELOPMENT

RESULTS (MfDR)

Presented By:

Mr. Eric Shitindi

President’s Office, Public Service Management

POPSM

Agenda

Introduction about Tanzania

Background

Introduction of Result Based Management (RBM) to TZ Public Service

Some Implementation challenges

Addressing the challenges

Conclusion

POPSM

About Tanzania

Located in East Africa

Total Area 943,000 Sq Km

Total population of about 35 million

Neighbours: Uganda, Kenya, Rwanda, Burundi, Congo DRC, Malawi, Zambia, Mozambique and Comoro

The Economy depends on Agriculture, Mining and Tourism.

POPSM

Tanzania Safaris

POPSM

Tanzania Land of Kilimanjaro

POPSM

Background to RBM in Tanzania

Economic difficulties of 1980s

Cost of running the Government became unsustainable

Declining service delivery to the citizens (poor services) and almost collapse of service delivery systems.

Shortage of resources and Budget not linked to resources

Outdated HR policies and Non existence of legal frameworks to enforce HR and performance management

Red tape and corruption in service delivery

POPSM

Background to RBM in Tanzania

RBM introduced to promote individual and institutional accountability, responsiveness and strategic thinking to service delivery.

Piloting of RBM started in Executive Agencies in 1997

Introduction of Performance Budgeting in 1999

Adoption of Public Service Management and Employment Policy (PSMEP) in 1999 promoting RBM and Meritocracy.

Legal framework mandating all Public institutions to implement RBM and meritocracy enacted through Public Service Act No. 8 of 2002.

POPSM

Introduction of Performance Management Systems (PMS) 2000 - 2007

Use of PMS as a tool for managing performance and results was introduced in the public service from 2000 using PIM.

Implemented as part of ongoing reforms in the Public Service

The tools aimed at promoting individual and institutional accountability and responsiveness to service delivery.

Aimed at strengthening the linkage between individual objectives and organizational objectives.

PIM Tools included Strategic Planning, Annual Plans, Operational Planning (MTEF), Service Delivery Survey, Self Assessments, Client Service Charters, M&E, and Open Performance Review and Appraisal System (OPRAS).

POPSM

Individual Performance Agreements (PA’s) & Reviews

All public servants are required to sign performance agreements with their immediate supervisors at the beginning of financial or calendar year. Legal requirement

The PA’s stipulates the agreed objectives and targets to be met by individuals based on organisational annual plan.

Open Performance Review and Appraisal System (OPRAS) replaced the confidential system was introduced in year 2004.

POPSM

Implementation Challenges and Lessons

Resistance to Change (mind set)

Weak local ownership in Ministries, Departments (commitment at all levels especially Top leadership)

Supply driven vs demand driven helps to strengthen ownership

Over ambitious (too many interventions)

Shortage of skilled staff to undertake reforms

Lack of Clear Guidelines

POPSM

Implementation Lessons and Challenges

Management of consultants

Inter-ministerial collaborations (Are we talking the same language?)

Resources allocation and coordination problems (agencies having more than one strategic plan)

Sequencing of Interventions is important

Legal frameworks need to be in place

Lack of Incentives and sanctions

Weak Monitoring and Evaluation.

POPSM

Addressing challenges

National Strategy for Growth and Reduction of Poverty (MKUKUTA) launched in 2005. Provides an overarching framework for:

- Coordinating MDAs

- resource allocation,

- development management and

- fighting poverty

POPSM

MKUKUTA is based on three clusters: - (i) growth and reduction of income poverty; (ii) improved quality of life and social well-being; and - (iii) good governance and accountability.

MKUKUTA M&E framework

POPSM

Coordination Framework

National Medium Term Strategies

MKUKUTA Ruling Party Manifesto

Cross Cutting Reforms

PSRP

LSRP

LGRP

PFMRP

NACSAP

MDAs and LGAs Medium Term Strategic Plan

and Budget

Sector Development Programmes

Health Sector

Agriculture

Service Delivery

M&E

Feedback

M&E

Feedback

Long Term Development Vision

Vision 2025

PSCP

M&E M&E

Education

Etc.

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Addressing challenges

Inter-ministerial collaborations (joint teams, joint guides) – Finance & planning, POPSM, RALG

Harmonized and simplified Medium Term Planning and budgeting guidelines

Guidelines on Client service charters and Individual Performance agreements

Performance Monitoring, Evaluation and Reporting: - Result frameworks; Periodic reporting on progress in reaching targets, improving service delivery, meeting outcome indicators and financial performance (quarterly, half-year, annual and 3year outcome reports)

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Addressing challenges

Harmonization and Coordination of Development Partners Organized through JAST (General Budget Support & Basket Funding through SWAPs).

Deepening use of PMS tools and customization

NGOs and DPs key partners in MfDR process (PER mechanisms, independent studies, empowering citizens)

Need to simplify M&E tools is in a process to be a day to day management tool

Incentives and sanctions???

Capacity building.

POPSM

THE END

I thank you for your kind attention!!!