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Excellence in specialist and community healthcare Analysis of activity levels and productivity whilst physiotherapy students are on placement: Developing a model to include students in workforce planning Helen Ricketts, Rachael Moses and Matt Zasada

Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

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Page 1: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Excellence in specialist and community healthcare

Analysis of activity levels and productivity whilst physiotherapy students are on placement: Developing a model to include students in workforce planning

Helen Ricketts, Rachael Moses and Matt Zasada

Page 2: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Previous Practice

Presenter
Presentation Notes
2014 placement shortage Health education north west London stated that placement number s are dwindling to critical level. Recommended that teams look at increasing capacity CSP recommended looking at creative methods to provide clinical placements Shift in focus from coming on placement to be taught to facilitating and promoting a learning environment for them to flourish If clinicians don’t experience clinical practice as an undergraduate it creates an increased challenge once they become a band 5 Clinican burnout We are these students role models. If we are burnt out we can’t give them the experience to motivate them to progress Clinical pressures from NHS clinicians pushed to the limit not providing optimum experience for students
Page 3: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Negative opinions from clinicians

Student activity analysis/ St George’s University Hospitals NHS Foundation Trust 4

Feedback from clinicians at St George’s hospital and themes from research completed by Patrick Thoeung MSc (2014)

Presenter
Presentation Notes
Patrick Thoeung (Barking Havering and Redbridge Trusts Current issues in implementing collaberative placements: survey of clinical educators in PMP network Not enough staff was used as a reason to not have multiple students on placement. Insufficient desk space or lockers Clinical education important but a burden to the core role of a clinician Felt that placements increased work and reduced productivity
Page 4: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

A change in approach

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

‘team’ placements

2:1 model

peer support sessions

planning of placements at start of academic year

‘rest’ periods

increased placement numbers

Presenter
Presentation Notes
Look at developing a model capable of improving placement capacity
Page 5: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Are the negative thoughts justified?

Aim: Explore the impact of student supervision on activity levels during weekend shifts

Why Weekends? Purely clinical time – removes non clinical tasks eg

meetings and staffing variations

Who was involved? 2nd and 3rd year physiotherapy students Rotational band 5 and therapy technician

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Presenter
Presentation Notes
Perception that clinical placements are costly to the provider in terms of reduced productivity which leads to reluctance to offer placements (Holland 1997)
Page 6: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Caseload Rehabilitation weekend service Patients referred to service by Mon-Fri ward physio

Data collected Number of contacts Type of patient contact Duration of treatment session Perceived benefit of weekend intervention

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Page 7: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Do students increase or decrease activity levels? Activity analysis from weekend working

With students mean 66.25 contacts over weekend Without students mean 44.69 contacts over weekend Statistically significant improvement p=0.0009

Student activity analysis / St George’s University Hospitals NHS Foundation Trust 8

Presenter
Presentation Notes
No surprise to us Carter report Looking at value of all staff looking at cost savings from increasing productivity Increased productivity can save the NHS £280 million/year Main premise of clinical placements is clinical education but shouldn’t overlook the important role they play as part of the clinical workforce
Page 8: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Student contribution to managing weekend caseload

Incidental finding of increased dependency of patients during several placement phases

Increased number of ‘doubles’ referred

Increased number of doubles seen when students working the weekends

Greater ability to achieve ideal treatment sessions when students were present

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Page 9: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Induction Process

Presenter
Presentation Notes
Things that contributed to increased productivity Preparation and induction process Pre placement emails and pre reading Expectations Important for legal reasons, competency to check we know that they are safe and well prepared Team involvement, make students feel valued and part of team Support from 8a for first few weekend to counter resistance from managers
Page 10: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Patient experience and outcome

When students were working Statistically significant increase in time spent with

patients (p=0.0101) Corresponds with increased contacts

When students were present: No significantly different

outcome when functional ability compared pre and post weekend Same/Better/Worse grading Variation in outcome measures used

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Presenter
Presentation Notes
Subjective grading Service crossed several different clinical areas and teams, so didn’t have one standardised outcome measure used across trust
Page 11: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Anecdotally

There have been several weekends where the increased productivity of the students has enabled the rehab band 5 to treat patients on the respiratory rota

Monday to Friday data Harder to analyse! Increased contacts observed Patients receiving two sessions per day on occasion

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Page 12: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Student’s thoughts on clinical placements

Student activity analysis/ St George’s University Hospitals NHS Foundation Trust

Page 13: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Outcomes (student perspective)

Students valued being part of weekend team Students loved the team approach Confidence Exposure to different clinical settings Feedback Marks

Preferred 2:1 model Peer support

Enjoyed peer support sessions Experience of presenting cases Learning opportunity

Student activity analysis / St George’s University Hospitals NHS Foundation Trust

Page 14: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

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Any Questions?

Page 15: Analysis of activity levels and productivity whilst ...eprints.kingston.ac.uk/37439/2/Zasada-M-37439.pdf · Analysis of activity levels and productivity whilst physiotherapy students

Clinician’s opinion

Presentation title / St George’s University Hospitals NHS Foundation Trust