ANALYSIS OF NEW TEAM MEMBER SURVEY

Top ways individuals heard about PGT

1. Family/Friend (n=26)2. A current employee (n=7)3. Internet (n=6)

1. Indeed (n=2)4. Hiring sign (n=3)5. Our products (n=3)6. Community (n=3)7. A career center (n=2)*numbers approximate from sample of 57 NTMS

Top reasons for applying to PGT

1. Pay (n=26)2. Benefits (n=21)3. Opportunity for

growth/advancement (n=11)

4. Hours (n=10)5. Environment (n=8)6. Overtime (n=7)7. PGT’s Reputation (n=7)8. Opportunity to learn

(n=6)9. Need a job (n=6)

10. Location (n=5)11. Stability/job security

(n=4)12. Quality products (n=4)13. Friends/family work

here (n=4)14. Teamwork (n=3)15. Family oriented

company (n=2)16. Opportunity to cross

train (n=2)17. Enjoy hard labor (n=2)

*numbers approximate from sample of 57 NTMS

Survey Format Currently survey has 5 responses

ranging from “completely effective” to “completely

ineffective” “completely agree” to “completely

disagree” “completely satisfied” to “completely

dissatisfied” Not forced choice (i.e. there is an option

for neutral) No negatively worded items

Analysis Average x̄ = 4.62/5 Average σ = .57 Average % = 92.4% Range = 4.34 - 4.79 (86.8% - 95%)

DistributionWe should see a normal curve like this

Instead we see a skewed curve like this

Why does our data look like this? Not everyone is taking the survey, so we don’t have a good sample Time survey is administered: most people are still trying to impress

us Paper format: though we say it is anonymous, we can still see

handwriting and tell who is turning it in We use mostly positively worded items that prompt a positive

answer Yes-saying: many participants will just go through and choose all

positive answers

Next steps Change format of survey Change time administered Require more (preferably all) New Team

Members to take it Alternate between positively and

negatively worded items Include a disclaimer Utilize forced choice item responses

Format of survey https://

www.surveymonkey.com/r/S3SSRPS

https://www.surveymonkey.com/r/RL7D2PJ

Benefits: Analysis is done for us

Time administered Potentially, we could have New Team

Members take the survey on their breaks during orientation, since they will already have the job. Issues: Time during orientation

We could also have participants take the survey on one of the computers in the lobby after NHP Issues: we would not be able to filter out or

get updated information from individuals who are rescinded due to background etc.

Requiring more Team Members to participate

One way to do this would be to put a code at the end of the online surveys (the same code so it still remains anonymous) and require them to give that code to us

New Team Member Surveys

Welcome to the PGT Family! As part of our New Hire process, we require all new team members to take two quick surveys (under five minutes). You are welcome to take them on one of the computers in the HR lobby or wait until you get home. Remember to bring this form to orientation on Monday with the survey codes!

Survey 1:

https://www.surveymonkey.com/r/S3SSRPS

Code: ___________________________________

Survey 2:

https://www.surveymonkey.com/r/RL7D2PJ

Code: ___________________________________

_________________________________ ____________________________ __________

Signature Printed Name Date

Alternate between positively and negatively worded items

Doing so allows us to catch those “yes-sayers” and throw out their data since it is not useful to us

Examples: “During the recruiting process, I did not feel

that my time was respected” AND “Overall, I was satisfied with the

recruiting process at PGT”

Disclaimer Remind participants at the beginning of survey how

important their answers are, that it is completely anonymous, and that they should answer honestly

Example: “We are collecting data regarding our New Hire process. The

recruiting team here at PGT is continually trying to grow and improve this process. We would like to get your feedback on the New Hire process you just went through. This survey should only take 5 minutes and your responses will be completely anonymous and confidential. Questions marked with an asterisk (*) are required. Please answer all questions as honestly as possible.

We appreciate your assistance in this endeavor! And again, welcome to the family!”

Item responses Utilizing forced choice item responses

“forces” participants to either choose a good or bad response. It gives us more useful data.

Rather than 5 answer choices, we should have 4 or 6 so that there is no neutral option.

Example: “I was satisfied with the recruiting process

at PGT” “AgreeSomewhat agree Somewhat disagree

Disagree”

Importance of Accurate Data Expanding the range and standard

deviation on our data will help us to more clearly track and understand trends overall

With a better understanding of our data, we can better respond to it and change as necessary

Things to potentially change Timing of the survey: When do we want to give

it now? Item responses: 4 or 6 item responses? Wording of questions: Incorporation of

negatively worded items and randomization of items

Will we utilize SurveyMonkey? Will we utilize the code system?

Any other thoughts/questions