Anantara Solutions Private Limited ANANTARA SOLUTIONS PVT LTD. Microsoft Dynamics Practice

Anantara Solutions Private Limited

ANANTARA SOLUTIONS PVT

LTD.

Microsoft Dynamics Practice

MICROSOFT DYNAMICS PRACTICE OVERVIEW

MICROSOFT DYNAMICS SGO MARKERS

ANANTARA FOCUS AREA

MICROSOFT DYNAMICS SERVICE OFFERINGS

MICROSOFT DYNAMICS DOMAIN EXPERTS CENTRE

MICROSOFT DYNAMICS TECHNOLOGY STACK

MICROSOFT DYNAMICS IMPLEMENTATION OVERVIEW

MICROSOFT DYNAMICS SKILL SET & PEOPLE

MICROSOFT DYNAMICS CUSTOMER REFERENCES

MICROSOFT DYNAMICS ENGAGEMENT SUMMARY

MICROSOFT DYNAMICS CASE STUDIES

INDEX



MICROSOFT DYNAMICS PRACTICE OVERVIEW

Anantara’s Microsoft Dynamics practice helps automate and streamline business processes

across Financial Management, Supply Chain Management, Manufacturing industries.

Anantara provides end to end services across Microsoft Dynamics products like: Microsoft

Dynamics AX (Axapta), Microsoft Dynamics NAV (Navision) and Microsoft Dynamics CRM.

Our expertise of certified resources leveraging multiple Microsoft Dynamics

implementations ensures quick roll out, on time support and service, high quality product or

add-on development and complex customizations.

KEY CAPABILITIES

• Over 10 engagements in 5+ countries across the Microsoft Dynamics products • A strong growing team of more than 30 personnel

• Microsoft certified consultants with industry wide implementation and development experience for all Microsoft Dynamics products

• Domain expertise includes Manufacturing, Supply Chain Management, Life Sciences etc…

ALLIANCE OVERVIEW

Anantara’s strategic alliance with Microsoft and other Microsoft Gold Certified partners brings together very high quality services, on time delivery, custom development and business value to customers.


MICROSOFT DYNAMICS MARKERS

SGO Markers Mapping for the MS-Dynamics COE

Business Solutions Drive Productivity with Simple-to-Learn-and-Use Solutions. Deliver Ongoing Value and Innovation Delivering Cloud Computing on Your Terms

Value-based pricing Anantara team will conduct a detailed analysis to determine the measurable business benefits

from Microsoft Dynamics Products Value-based pricing to share the benefits realized from the new implementations.

Ecosystem-enabled delivery Enables quick deployment on demand. Access to Lead System Architects through partnerships

Delivery Enablement


ANANTARA FOCUS AREA

• Drives innovation through investment and collaboration on reusable assets and delivery techniques.

• Promotes specialization by keeping practitioners focused on specific solution areas for an extended period of time.

• Enhances customer deliveries through access to focused pools of solution practitioners and teams of shared experts.

We are a group of Business & Technology experts, focused on enabling customers to define and implement solutions using our expertise around Microsoft Dynamics Products and Anantara assets

Benefits

PeopleReadiness

Business &

TechnologyFocus

Dynamics Products


MICROSOFT DYNAMICS SERVICE OFFERINGS

Anantara provides robust implementations based on our own methodologies that adhere to global standards and processes.

Anantara provides product upgradation from lower version to higher version or from one Dynamics product to another Dynamics product.

Anantara does complete development on Dynamics products like add-on development, industry verticals etc…

Anantara also performs customization and product enhancement to meet customers’ requirement.

Anantara does complete integration with other Microsoft products like SharePoint, MS-Office or other legacy application which needs to be integrated with Dynamics products.

Implementation Support & Maintenance Product Upgradation

Development Customization & Enhancement Integration

Anantara provides end-to-end post go-live support and maintenance on existing implemented Dynamics products.


MICROSOFT DYNAMICS SERVICE OFFERINGS MATRIXCATEGORY SERVICES AX NAV CRM

End-to-End Services

Full Cycle Implementation

Support & Maintenance

Product Upgradation

Training

Customization Services

Development

Customization & Enhancements

Integration

YES

NO


MICROSOFT DYNAMICS DOMAIN EXPERTS CENTRE


MICROSOFT DYNAMICS TECHNOLOGY STACK


MICROSOFT DYNAMICS IMPLEMENTATION OVERVIEW

Solution Planning

High Level Design

Assess & Document gaps

Work Estimation

Define Inventories

Functional Designs

Technical Designs

Test Cases Preparation

Extensions, Reports & Workflow Development

Module Configuration

Upgrades

Integrations & Interfaces

Test Scripts creation

Deploy to Test

Functional Testing

Build Integration Testing

Defect Fix

UAT

Environment Setup

Deployment & Setups

Training Material Preparation

Users Manual

15%

85%

30%

70%

40%

60%

80%

20% 50%

50%

Plan Analyze Design Build & UT Test Deploy

TYPICAL ONSITE - OFFSITE MODEL

50%

50%

On Site Off Site* The above graphical representation is a standard Implementation picturization.


MICROSOFT DYNAMICS SKILL SET & PEOPLE

• Skilled in all technical areas of Microsoft Dynamics• Experienced in Product Development

• Customizations

• Integrations

• Analytical Reports

• Upgrades and Performance Testing

• Industry experienced domain experts• Supply Chain Management

• Manufacturing

• Projects

• Service management

• Financial Management

• CRM

• Wide ranging project experience• Implementation

• Application Maintenance

• Product Development

7%

14%

36%

43%

Experience Chart (In Years)

8 To 10+6 To 84 To 62 To 4

29%

43%

29%

Product Wise Resources

AX

NAV

CRM

AX NAV CRM0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20Resource Breakup

PM

TC

FC

* Inclusive our DP resources


MICROSOFT DYNAMICS CUSTOMER REFERENCES

CUSTOMERS AX NAV CRM COUNTRY

Life Sciences Manufacturing Company * INDIA/US

Transportation & Toll Solution Company INDIA

Auditing Company INDIA

Electronics and Electrical Equipment Corporation SINGAPORE

Leading Toy Manufacturer INDIA/DUBAI

Manufacturer & Supplier of Cleaning products UK/IRELAND

Leading Medical Equipment Wholesaler GERMANY

Power Manufacturing Company USA

A Leading Financial Institution UK

A Leading Financial Service Organization INDIA/UK


MICROSOFT DYNAMICS ENGAGEMENT SUMMARY

CUSTOMER DETAILSProduct

sUsed

End-to-End Services Customization ServicesApplication Maintenance &

Support

Analysis

Design / Development / Testing

Complete Roll-outs

Vertical-based

Solutions

Vertical Integration(SharePoint

, BizTalk)

3rd Integratio

n(EDI, Other

Legacy Systems)

Reports Developme

nt

Remote Support

TrainingEnhancements

Life Sciences Manufacturing Company

AX/AX-CRM

Transportation & Toll Solution Company

NAV Auditing Company

AX/ShareP

oint

Electronics and Electrical Equipment Corporation

CRM

Leading Toy Manufacturer AX Manufacturer & Supplier of Cleaning products

NAV/CRM/EDI

Leading Medical Equipment Wholesaler

NAV Power Manufacturing Company CRM A Leading Financial Institution CRM A Leading Financial Service Organization

CRM



Life Sciences Manufacturing Company

A Life Sciences manufacturing company One of the fast growing Life Sciences

companies Turnover of USD 10 Million

Streamline their manufacturing process Integrate their website with CRM for better

customer support and automate online customer enquiry.

To improve tracking of materials, processes, documents etc. at all levels

MS AXAPTA with 40 user license Production Service Management Financial Management AX - CRM Warehouse Management MIS Reporting

QC and QA Vertical customization for industry specific requirements

Regulatory compliances – IFRS, IGAAP and USGAAP

Consolidated reporting through Business Intelligence Reporting

High Tech equipment manufacturing – product design

CLIENT OVERVIEW BUSINESS REQUIREMENT

SOLUTION OVERVIEW CLIENT BENEFITS



Toys Manufacturing Company

A Toys manufacturing company One of the best toy manufactures in the

world. This company has subsidiaries in over 22

countries A product range comprises more than 4,000

items.

Streamline their supply chain management process

To improve tracking of inventory at all levels like Site wise, Warehouse, Location, Bins etc…

Microsoft Dynamics AX - 2009 Trade & Logistics Financial Management Warehouse Management MIS Reporting

Improved Operational Efficiency Better performance than old legacy system Improved the Inventory counting and stock

valuation Multi country roll out with Intercompany

transactions Indian localization and tax calculation





Transportation & Toll Solution Company

One of the worldwide leading providers of Intelligent Transportation Systems & Toll Collection company.

Approximately 75,500 employees and an output volume of around € 13.0 billion in 2009

To provide a full-fledged Microsoft Dynamics Navision Solution.

To implement complete Financial Management solution.

To automate the Project Accounting department for the client.

To automate Sales Order and Purchase Order Processing.

Microsoft Dynamics NAV – 5 SQL Server 2008 MIS Reporting

Improved CRM by automating the CRM process.

Streamlined PA, Sales Orders & Purchase Orders process.

Visibility of the business process across all the client locations.





A Leading Auditing Organization

A leading Auditing company An auditing organization with more than

500 clients in Indian market includes Banks, Manufacturing organization, Pharmaceutical organization et…

To provide robust ERP application to improve their Financial management process.

Build their own portal to access their respective clients to see their own audited data by online.

Customizing the portal without much development/customization by their own IT team.

Microsoft Dynamics AX – 2009 Financial Management SharePoint 2010 MIS Reporting using SSRS

Fully integrated the ERP with their SharePoint 2010 portal.

Completely streamlined their financial operations.

Customers able to login and see their own audited data for any range of periods.

Dashboard helps the clients to understand their financial status for a certain period by online.





Electronics and Electrical Equipment Corporation (Sales Optimization)

A leading Electronics & Electrical Equipment Corporation

Located in SINGAPORE Revenue of USD 77,090 Million

Build a Channel Sales Optimization system to track the stock movement

Microsoft Dynamics CRM Implementation Custom developed SharePoint portal for non

Toshiba users Dashboards & Reporting at various levels

Microsoft Dynamics CRM SharePoint – 2010 SQL Server 2008 (SSRS & SSAS)

Enables efficient tracking of stock movement through Toshiba’s Distribution Channel

Integration of data between MS CRM and Toshiba Sales Portal

Gives a Bird's-eye view of the sales of other brand models specific to a location

Tracking of Inventory and Sales data simultaneously





Manufacturer & Supplier of Cleaning products (NAV)

A leading provider of hygiene and cleansing chemical products.

Located in UK

To migrate all existing functionalities from SAGE to Microsoft Dynamics NAV.

To migrate Sage data for Zenith Hygiene Systems from Existing SAGE ERP system to Microsoft Dynamics NAV

To integrate new Microsoft NAV system with all required integration points of existing SAGE system, Integrate Microsoft Dynamics NAV with new Microsoft Dynamics CRM and existing WebShop, Fourth Hospitality and EDI.

Microsoft Dynamics NAV - 2009 Migration from Native database to MS SQL –

Design, structuring and scalability. C/SIDE Environment. SQL Server 2008

Seamless integration of NAV with WebShop and sales process.

Automated Inventory Management and easy maintenance of stock details.

Automation of Sales, Financial Management & Distribution Process.





Manufacturer & Supplier of Cleaning products (CRM)


Located in UK

To implement Microsoft Dynamics CRM To integrate Microsoft Dynamics CRM with

Microsoft Dynamics NAV system. Integration of Accounts, Orders, Invoices and all data corresponding to an Account is integrated with NAV

To establish all roles, responsibilities and user privileges in the new MS CRM system.

Microsoft Dynamics CRM – 4 SQL Server 2008

Efficient Customer Service, Informed Decisions, Work With Outlook.

Fully Integrated with NAV





Manufacturer & Supplier of Cleaning products (EDI)


Located in UK

To implement EDI through which Electronic data interchange (EDI) is the structured transmission of data between organizations by electronic means.

EDI is implemented to transfer electronic documents from Customers and Dealers system to client, i.e. from one trading partner, Customer to Client

EDI has speeded up the production of Orders, invoices, Delivery Notes, purchase orders at Client side.

Microsoft Dynamics CRM – 4 SQL Server 2008

The delays associated with handling, filing and transportation of paper documents are eliminated.

Since data is keyed in only once the chances of error are reduced.

Time required to re-enter data is saved. As data is not re-entered at each step in the

process, labor costs can be reduced.





Manufacturer & Supplier of Cleaning products (SaaS Model)


Located in UK

Independent processes across interdependent departments

No data flow between departments Manual processes to maintain inventory No automation to keep track of inventory

items Slower time-to-market No integration with the external systems

and EDI

Microsoft Dynamics NAV – 2009 Microsoft Dynamics CRM – 4 SharePoint EDI SQL Server 2008

Integration of e-Commerce system with the NAV

Seamless work flow with integration framework

Seamless Integration with Dynamics CRM for sales and post sales support

Increased communication efficiency with business partners by way of integrating EDI with NAV

Automation of warehouse management and thereby improving item tracking

Dashboard through Share Point Portal for Management reporting





Leading Medical Equipment Wholesaler

A leading medical equipment wholesaler. Located in GERMANY

To set up an online store for both B2B and B2C segments of the customer

To integrate the eCommerce with the enterprise application Microsoft Dynamics Navision

To integrate the Personal Information Management System (PIMS)

Microsoft Dynamics NAV – 2009 OS-Commerce PHP SQL Server 2008 MySQL

Improved user interface and online shopping experience

Excellent integration with the back-end systems

High-level of information flow between online store and the enterprise system

Financial Management is made easier for the customer





MS CRM integration with Oracle EBS

A network power manufacturing company One of the fortune 500 companies Turnover of USD 22.6 Billion

Integration with their Oracle EBS Sales Process through MS CRM

MS CRM with 155 user license Campaign management Leads management Customer management Competitor tracking Quote generation and approval process Payment collection MIS reporting

Tracking Lead source effectiveness. Holistic view of the customer resulting in

more effective sales Management. Effective tracking of approval process for

timely submission of quotes and checking competition.

Streamlining of the activities for the sales person





MS CRM Integration with Banking solution

A leading financial institution from UK Operations in over 50 countries

To implement a single system to answer all the customer service requirements

To eliminate all the manual processes involved

To automate MIS Generation To handle all the productivity issues To integrate CRM with client’s Core banking

Software

MS CRM with 400 user license Complaint Management Email Management Escalation workflow Integration with multiple core banking

systems MIS Reporting

Single repository for all customer queries, request and complaints

Interface with various core banking system Auto escalation and auto routing of request

and complaints to various resolution units Generating MIS and SLA tracking





MS CRM Integration with Loan Management System

A wholly-owned Indian subsidiary of SOCIETE GENERALE CONSUMER FINANCE (SGCF), a division of Societe General Group

A leading financial service providers in Euro Zone.

It operates in 82 countries worldwide and has a customer base of 27 million.

No automated system to handle the Sales force automation

Leads are lost due to miscommunication between various teams

No single repository to store all information required by the Sales team

To integrate CRM with client’s Loan Management Solution.

MS CRM with 100 user license Campaign Management Lead Effectiveness, including tracking of the

end to end cycle for the Leads Integration with multiple core banking

systems including CAS & LMS Escalation workflow MIS Reporting

One glance view of single customer & application form details

Track complete life cycle of a prospect login from initiation to final closure.

Interface with various core banking system Generating MIS and SLA tracking




THANK YOU

Anantara Solutions (P) Ltd.Module #1205, 12th Floor, D Block, Tidel

Park4, Rajiv Gandhi Salai, Taramani

Chennai – 600 113 - INDIAContact: [email protected]

mailto:[email protected]

Documents

Anantara Solutions Private Limited ANANTARA SOLUTIONS PVT LTD. Microsoft Dynamics Practice