#ANIA14 Presentation: Walking the Talk: Discussing How Nurses Can Use Social Media to Improve Health and Health Care

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    Walking the talk: Discussinghow nurses can use social

    media to improve health and

    healthcare@RDJFraser

    University Health Network Registered Nurse

    PatientOrderSets.comOrder Set Developer

    #ANIA14

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    Loved by many, paid by few.

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    Discuss the evolution

    of Social Media

    Explore a differenttypes of Social Media

    Address risks of Social

    Media Discuss opportunities

    for using Social

    Media

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    How do we define social media?

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    Is it the latest web service?

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    Is it recent communication trends?

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    Range of definitions in the literature

    Social media refers to collaborative and interactive online communication andcommunity-building tools.Seeman, N., & Rizo, C. (2011). Using social media to improve healthcare quality: A guide to current practice and future promises - Part II. TheChange Foundation Toronto

    Social Media is a group of Internet-based applications that build on the ideological andtechnological foundations of Web 2.0, and that allow the creation and exchange ofUser Generated ContentKaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1),5968. doi:10.1016/j.bushor.2009.09.003

    Social media is the democratization of information, transforming people from contentreaders into content publishers. It is the shift from a broadcast mechanism to a many-

    to-many model, rooted in conversations between anchors, people and peers. Socialmedia uses the wisdom of the crowds to connect information in a collaborativemanner. Social media can take many forms, including Internet forums, messageboards, weblogs, wikis, podcasts, pictures and video.(Evans, 2008, p. 33) - Social Media Marketing: An Hour a Day, Dave Evans (2008)

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    MOBILE AND WEB-BASED

    APPLICATIONS THAT

    ALLOW PEOPLE TO COMMUNICATE

    AND SHARE INFORMATION

    ACROSS MULTIPLE PLATFORMS

    HUGHES, A. L., & PALEN, L. (2009). TWITTER ADOPTION AND USE IN MASS CONVERGENCE AND EMERGENCY

    EVENTS. INTERNATIONAL JOURNAL OF EMERGENCY MANAGEMENT, 6(3/4), 248.

    DOI:10.1504/IJEM.2009.031564

    MOBILE AND WEB-BASED

    APPLICATIONS THAT

    ALLOW PEOPLE TO COMMUNICATE

    AND SHARE INFORMATION

    ACROSS MULTIPLE PLATFORMS

    HUGHES, A. L., & PALEN, L. (2009). TWITTER ADOPTION AND USE IN MASS CONVERGENCE AND EMERGENCY

    EVENTS. INTERNATIONAL JOURNAL OF EMERGENCY MANAGEMENT, 6(3/4), 248.

    DOI:10.1504/IJEM.2009.031564

    http://www.youtube.com/watch?v=ixsridS3qVs
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    FACILITIES DISTRIBUTED DISCUSSIONAND COMMUNITYTOM STANDAGE

    http://www.youtube.com/watch?v=ixsridS3qVs
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    Evolution, not invention.

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    Sharing Ideas in Healthcare

    Germ Theory

    Holmes 1843

    Semmelweiss 1847

    Lister 1867

    Halsted 1876

    Koch 1882

    Gustav Neuber 1883

    Mikulicz 1897

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    How do you and your

    organization share your

    work? Courses

    Textbooks

    Journal Articles Presentations

    Poster

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    #MedicineX

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    #MedicineX

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    National Research Corporation. 2011. 1 in 5 Americans use social media for health careinformation. Nationalresearch.com, Feb. 28.

    1 in 5adults use social media for

    healthcare information(2011)

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    National Research Corporation. 2011. 1 in 5 Americans use social media for health care

    information. Nationalresearch.com, Feb. 28.

    86% .Of patients with a chronic conditions

    with internet access have searchedfor health information online (2007)

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    Chronic Disease

    Fox, S. (2007). E-patients with a Disability or Chronic Disease. The Pew Internet &

    American Life Project, Washington D.C.

    Patients with a Disability

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    How is it being used in business?

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    Nurses need to get involve

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    Discuss the evolution

    of Social Media

    Explore a differenttypes of Social Media

    Address risks of Social

    Media Discuss opportunities

    for using Social

    Media

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    WHAT TOOLS CAN WE USE?

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    Messaging

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    Professional Networkhttp://linkedin.com

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    Podcasthttp://emcrit.org/

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    Video Sharinghttps://www.youtube.com/watch?v=l_xZrdyK1-s

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    Image Sharinghttp://figure1.com

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    Aggregate Clinical Content

    Bloghttp://lifeinthefastlane.com/blog-news/litfl-review/

    http://lifeinthefastlane.com/
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    Bookmark Sharinghttp://information-shareapy.com

    https://information-shareapy.com/topics/31/activity
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    Pinteresthttp://www.pinterest.com/evidencenetwork/words-to-live-by/

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    Facebook Pagehttps://www.facebook.com/pages/TOH-Nurses/518536571577113

    https://www.facebook.com/pages/TOH-Nurses/518536571577113
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    Wikipediahttp://en.wikipedia.org/wiki/Wikipedia:WikiProject_Nursing

    http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Nursinghttp://en.wikipedia.org/wiki/Wikipedia:WikiProject_Nursing
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    Idea Sharinghttp://connecting-nurses.com

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    Service Ranking Siteshttp://www.ratemybabynurse.com/

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    Health Sharinghttp://patientslikeme.com/

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    Fitness Sharinghttp://patientslikeme.com/

    http://healthmap.org/en/
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    Data Mining and Sharinghttp://healthmap.org/en/

    http://healthmap.org/en/
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    Discuss the evolution

    of Social Media

    Explore a differenttypes of Social Media

    Address risks of Social

    Media Discuss opportunities

    for using Social

    Media

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    Dont let risk

    stop you.

    @LucienEngelen

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    Think first. Learn from Mistakes.

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    Social Media Advice for

    Professionals

    1. Confidentiality

    2. Provider boundaries

    3. Professional Image

    4. Use privacy settings5. Report harmful material

    6. Develop organizational policies

    7. Do not substitute for medical advice

    http://www.nursingworld.org/FunctionalMenuCategories/AboutANA/Social-Media/Social-Networking-Principles-Toolkit
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    Social Media Policies

    http://socialmediagovernance.com/policies/

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    Use available education materials

    https://www.youtube.com/watch?v=3N8A5LMlego
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    Discuss the evolution

    of Social Media

    Explore a differenttypes of Social Media

    Address risks of Social

    Media Discuss opportunities

    for using Social

    Media

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    Create an online presence

    Use a professionallooking picture of

    yourself

    Link to profiles and

    services you want othersto find you on

    Update your profile

    Let your social activity

    build your reputation

    Share work, insight, and

    opinions for the benefit

    of others

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    http://inqri.blogspot.com/2010/11/nursing-students-on-future-of-nursing.html

    Share work publicly

    Increases reach of work

    Raises the bar for most

    individuals

    Develops writing and

    critical thinking skills

    Can be accessed by

    others

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    http://evidencebasednursing.blogspot.com/

    Promote professional

    activities Share nursing or

    healthcare related

    content Promote knowledge

    mobilization

    Dialogue about research

    implications

    J i f i l di i

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    Join professional discussions#RNchat #WeNurse

    http://wenurses.com/ w

    Share in real-time public

    discussion

    Dialogue with othersinterested in topic

    Develop relationships

    with peers in different

    organizations

    Create a personalized news

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    Create a personalized newsservice

    http://feedly.com/

    RSS & Podcast Feeds

    Conferences

    Medical communities News sites

    Advocacy groups

    Associations

    Grant opportunities

    Web search results

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    Develop an e-newsletter

    http://forms.ihi.org/this-week-at-ihi-making-sense-of-population-terminology-free-continuing-education-credits-patients-with-complex-needs-on-wihi-and-more

    Unit newsletters Patient Education

    Disease topics

    Health Promotion Educational sessions

    Care services

    Hospital updates Research news

    Recruitment/retention

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    Use collaborative tools

    http://forms.ihi.org/this-week-at-ihi-making-sense-of-population-terminology-free-continuing-education-credits-patients-with-complex-needs-on-wihi-and-more

    Develop documents

    Create presentation Work collaborative

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    Share presentations

    http://www.mayoclinic.org/medical-professionals/grand-rounds

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    Measure how you are doing

    hub

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    Thank you

    any questions?

    Rob Fraser MN RN

    [email protected]

    @rdjfraser

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    References

    snipurl.com/smresearch