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    A

    Summer Training

    Project Report

    On

    To Create Brand Loyalty & Brand Promotion of CFP Degree In

    PUNE

    Submitted to

    University of Pune

    In Partial Fulfillment of the Requirements for Award of

    the Degree of

    Master of Marketing Management

    Submitted By Under Guidance of

    ANIL PATOLE PROF. Dr.BHUPENDRA CHAHAL

    MAEER s MIT COLLEGE OF MANAGEMENT (MITCOM)

    PUNE

    1

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    2010-2012

    Table of Content

    ChapterNo.

    Title PageNo.

    Declaration 3

    Certificate from company 4

    Certificate from guide 5

    Acknowledgement 6

    Project Proposal Sheet 7

    Chapter Scheme 8I Introduction 9

    1.1 Basic theoretical concept & context 101.2 Needs of the study 111.3 Objective of the project 12

    1.4 Research hypothesis 13

    1.5 Statement of the problem 13II Profile of the Organization 14

    2.1 Name & Address of the company 162.2 Profile 18

    2.3 Background 222.4 Branch Location 232.5 Organization structure 24

    2.6 Products of company 30III Research Design & Methodology 313.1 Objective of research 333.2 Research Methodology 343.3 Research Design 363.4 Type of Research 383.5 Research Plan 403.6 Sampling Design 41

    IV Data, Analysis and Interpretation 42-52

    V Findings 54

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    VI Recommendation 56

    VII Conclusion 58Bibliography 61

    Questionnaire 64

    DECLARATION

    I, the undersigned, hereby declare that the Project Report entitled

    To Create Brand Loyalty & Brand Promotion Of CFP Degree In PUNE

    Written and submitted by me to University of Pune, in the partial fulfillment of

    the requirement for the award of degree of Master of Marketing Management

    under the Guidance of Prof Siddhrath Simpi This is my original work and the

    conclusions drawn therein are based on the material collected by myself.

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    Place: ANIL PATOLE

    Date: (PGDBM)

    College Certificate

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    Company Certificate

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    Acknowledgement

    I firmly believe that any man s finest honor is that moment when he has worked his

    heart out in a good cause and lies exhausted on the field of battle, Victorious.

    It is my privilege to express my deep sense of gratitude to my project guide Prof. Dr.

    Bhupendra Chahal, MIT College of management for guiding me towards the successfulcompletion of my summer project.

    I am very thankful to him for providing inputs for my project.I am thankful to our

    Respected Director Prof.Dr.Sayalee Gankar for providing all the necessary support and

    most important encouragement for fulfilling and conquering the goal through this project.

    I am also thankful to Mr. Kapil Kotwal has guided for the execution of the project.

    I am also thankful to Mr. PANKAJ NANDURKAR (internal guide)for their

    kind co-operation and support.

    ANIL PATOLE

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    (PGDM)

    Project Proposal Sheet

    Project Title:-

    To Create Brand loyalty & Brand Promotion Of CFP Degree In

    PUNE

    Name of the Company:-

    Infowave solutions

    Servicing:-

    Business Solutions, Promotion and advertisement Company

    Project Head & Supervisor:-

    Mr.Kapil Kotwal (Head)

    Project Duration:-

    Two Months: - 16th May 2010 to 15th July 2010

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    Chapter I

    Introduction

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    Basic Theoretical Concept and Context of the Topic:

    To create an image about RAFP in customers mind.

    To create an image about CFP degree in the mind of customers.

    To understand the consumer behavior towards the CFP degree in the market.

    To understand the consumer behavior towards the new advertisement trends.

    To analysis changing market scenario of the professional degrees.

    To understand the psychology of various student about professional degrees .

    How to create a good image of a particular in the minds of the customer.

    To analysis the various techniques which are used by various clients and to

    provide them with new marketing ideas.

    To understand the consumer perception towards the CFP degree.

    Need for the study:

    Promotion and branding of CFP degree in students mind.

    What kind of marketing tools will be effective to make people aware about

    CFP degree?

    To know the student tendency towards other professional degree.

    To know the current market situation of different professional degree.

    It will help us to knowing an exact target market of CFP degree.

    To make a position of CFP degree on customer mind.

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    Statement of the Problem:

    Students are predetermined that what kind of course they want to pursue in thefuture and such decision is also sometimes influenced by parents.

    How to attract students for Certified Financial Planning professional degree.

    As there are number of courses available for financial field, how to present

    CFP as different from other and influence clients to promote their institute on

    CFP courses either.

    To create a brand image of CFP degree and attract students for Certified

    Financial Planning.

    Objective of the Project:

    To find out different kind of marketing ways to make people aware about CFP

    degree.

    How to increase market share of CFP degree in market.

    Comparison between CFP and other professional courses

    Identify student behavior towards CFP degree and find out the

    potential/interested students for this.

    For Promotion and brand loyalty of CFP course in the mind of student.

    To find the market share of professional degrees.

    To find the market share of C.A, C.S, I.C.W.A.

    To find out whether the students are interested to make their career in CFP

    degree or not.

    Research Hypothesis:

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    Hypothesis is a tentative conjecture explaining an observation, phenomenon or scientific

    problem that can be tested by further observation, investigation and/or experimentation; an

    assumption taken to be true for the purpose of argument or investigation; the antecedent of a

    conditional statement.

    Students are predetermined that what kind of course they want to pursue in the

    future and such decision is also sometimes influenced by parents.

    Carrier Guidance Seminar and counseling session can be used to attract the

    students for Certified Financial Planner degree.

    Awareness of the CFP degree in too less.

    In this point we will also include some suggestion about the services of CFP degree whichinclude following points-?

    Strategy

    Policy

    Marketing

    Operations

    Promotions.

    1.6 Literature Review:

    A literature review is a body of text that aims to review the critical points of current

    knowledge and or methodological approaches on a particular topic. Literature review are

    secondary source, and as such, do not report any new or original experiments work

    Most often associated with academic oriented literature, such as these, a literature review

    usually precedes a research proposal and results section. Its ultimate goal is to bring the

    reader up to date with current literature on a topic and forms the basis for another goal, such

    as future research that may be needed in the area.

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    A well structure literature review is characterized by a logical flow of idea, current and

    relevant references with consistent, appropriate referencing style, proper use of terminology,

    and an unbiased and comprehensive view of the previous research on the topic.

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    Chapter II

    Profile of the Organization

    Introduction

    About Infowave Solutions

    Infowave Solutions is an advertising company. Infowave Solutions deals in all advertisement

    & promotions media like Prints, Interactive, Events and Entertainment.

    Benefits:-

    Target Distribution

    Telephonic Marketing

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    Internet Marketing

    Affordable Cost

    Create brand awareness without risk factor

    We pride ourselves in understanding our clients needs and business model to best deliver

    results that impact the bottom line. Our strategies and processes are designed to help our

    clients dominate their competition.

    Profile:-

    Infowave Solutions has a set of articulated values that were created at the inception of the

    organization and revisited and modified in the year 2005.The values since then have been an

    integral part of the working of all in Infowave Solutions.

    Our values are preferred practices that are employed in pursuit of our Business Direction,

    captured in the acronym 'COMES WIN'. It is both an invitation to excel as well as the

    philosophy that guides Infowave towards success.

    We accept as true in the value of good communication and strategic planning. We work

    closely with clients by implementing strong communication plan for the completion of the

    assigned job within the specified time frame, with an assurance of extreme visibility.

    We offer you the broadest array of tools and techniques to understand, develop and enhancethe relationship between a consumer and a brand. We firmly believes that building brands

    today requires a keen understanding of its psychology, developing new channels, creating

    new opportunities and combining these with vibrant creativity.

    As a one-stop-shop for your every designing and promotional requirement providing best of

    creative outputs as per your requirement for better corporate image building

    Core Values

    Brands & Businesses:-

    Over the past 7 years, Infowave has been continually improvising, building new brands. It has

    created new categories and dominated markets with its core value.

    During this period, Infowave has progressed from being a largely industrial enterprise to a

    more consumer-focused entity, creating enduring value for its consumers through a wide

    range of solutions products and services.

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    INFOWAVE INDUSTRIES LIMITED:-

    Infowave business model centers on remaining focused, building and leveraging brand

    strength and distribution network with the sole purpose of maximizing value. As a result the

    entire turnover of the Company comes from customize services.

    Organizationally structured into three businesses as profit centers Design Elements, Veblogy,

    kgtopg.com, the system provides an in built incentive, which allows senior managers to

    identify with the success of their businesses by linking performance targets to generating

    growth and improving return on capital employed.

    Infowave understands the importance of intellectual capital. It strives to attract and retain

    talent from diverse disciplines and create an enabling environment that harnesses the potentialof its people.

    Never doubt that a small group of thoughtful, committed people can change the world.

    Indeed, it is the only thing that ever has. - Margaret Meade

    INFOWAVE SOLUTIONS a team of 84 people with proven track record on their own

    domain is all set to create the business sense and help you achieve marketing expertise.

    Background:-

    Infowave Solutions groups history can be traced back to 2005 when Mohit V soya, started a

    small service business in Mumbai. Over the two years, Infowave expanded and diversified

    through subsidiaries. Infowave Solutions was incorporated in 2007 to take over the 9-year

    old IT products business of VEBLOGY.

    In 2010 Infowave Solutions started new venture in the field of Education with the unique and

    innovative idea i.e. www.kgtopg.com

    Branch locations:-Infowave has 4 branches, located at Khar in Mumbai, Ahmadabad in Gujarat, Sangavi in

    Pune, and Kothrud in Pune

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    Infowave Solutions

    http://www.kgtopg/http://www.kgtopg/http://www.kgtopg/
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    INFOWAVE BUSINESS DIRECTION - 2010:-

    We commit ourselves to improving the quality of business ventures in several parts of the

    India, through services in Marketing, IT, and Education sectors.

    With wide experience and in the pursuit of creating a new breed of marketing

    communication; we combine the creative skills and strategic planning of a media distribution

    (Releasing arm MEDIA MERCHANT). We offer services like Business Marketing &

    Solutions (B2B), Advertising (Print & Online), Brand Building, and Event Management &

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    Design Kgtopg.com Veblog

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    Print Production. We are also equipped with cutting edge technology, in-house multimedia

    and video production.

    Your global presence in a complete visual environment and better solution for your product to

    generate best impact is source of our inspiration. We will continue to guide and guard your

    business interests using our strengths. The relationship hopes to help you grow in to a Market

    Leader in your core business skill and surpassing your competitors in profits.

    Vision:-

    To provide solutions and services that exceeds our clients expectations by increasing their

    productivity, profitability, and competitive advantage.

    Mission:-

    Become a global organization and add value to our clients and alliances worldwide with our

    solutions.

    Values:-

    Our core values are driven by our respect for our Partners in progress (clients and

    employees).

    Organization Structure of Infowave solution:

    17

    Board of Directors

    Managing Director

    Marketing

    Project head

    Regional

    Manager

    Manager

    HR

    BDM

    Vendor

    Operations IT

    Project Head Project head

    Regional

    Manager

    Regional

    Manager

    Manager Manager

    BDE

    Executive

    ExecutiveExecutive

    Trainee

    kgtopg.com Design Elements Veblogy

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    Our Practice Areas:-

    * IWS Prints

    * IWS Interactive

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    * IWS Events

    * IWS Entertainments

    Prints:-

    Corporate Identity

    Business Card & Office Stationery

    Product Catalogue & Brochure

    Corporate Presentation

    Illustration / Sketches

    Calendars, diaries & collaterals

    Corporate gifting

    Personalized T-shirt / BAG

    Personalized Mugs/ Mouse Pads

    Invites & Corporate gifting

    Posters & Banners

    Interactive:-

    Business Marketing & Solutions (B2B)

    Online Brand Positioning-Media Planning & Buying

    Search Engine Optimization

    Search Engine Marketing (Lead Generation)

    Web Sites

    -E-commerce

    -Marketing Web Sites

    -Database Driven

    -Flash Animated

    Website Maintenance & Management

    Site Tracking & Analytics

    Customized Content Management

    Bulk Mail Campaign & Online Newsletters

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    Events:-

    Exhibition stands

    3d Walk through animations

    Exhibit / Panel / Signage systems Retail shops

    Banner stands

    Commercial interiors

    POP (Point of Purchase)

    POS (Point Of Sale)

    OOH

    Entertainment:-

    Events & Seminar

    Studio Work

    Digital Activation

    Electronic Advertisements

    About the kgtopg.com:

    www.kgtopg.com the aim of this portal is to become a one-stop destination for anyone

    seeking information on Indian Education; in the process spreading far and wide the numerous

    opportunities available to the Indian students already pursuing education in India and to those

    Indian students who wish to pursue education abroad. Kg to pg.com is well known and wide

    range for solid and reliable educational information specially for student.

    The Brand of Infowave Solution and a unique, user friendly Indian Education web

    portal.

    The initiative of young and ignited professional entrepreneurs with recent experiences

    and thus understanding the educational system.

    The active platform for parents, teachers & education service providers.

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    Aim:

    Become a one-stop destination for anyone seeking information on Education. The process

    spreading far and wide the numerous opportunities available to the Indian students already

    pursuing education in India and to those Indian students who wish to pursue education

    abroad.

    Major titles of the portal:

    Education modes:

    Accompanies varieties of modes such as Correspondence Courses, Distance Education &

    Vocational. Also provide the Part-Time Education such as Night College/School for the

    purpose to fulfill the Job Holders Aim. The Online Education gives better help to the person

    who is unable to give time for the Part-Time Education.

    Services:

    Interactive Forum

    Day Care centers

    Tutorials

    Classes

    Book stores

    Schools and colleges

    Student Accommodation Health and fitness clubs

    Sports club

    Sports shops

    Food and Beverage

    Uniforms and bags

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    Classes:

    Art Of Living

    Advertising & Media

    Others

    School Classes

    10th& 12thClasses

    Overseas Education

    Competitive Classes Arts, Law

    Commerce

    Management

    Science

    Engineering

    Computer-IT

    Hobby

    Sports

    Yoga & Aerobic

    Music Dance

    Language

    Job Training

    Latest Updates:

    Education Loans:

    Connect with various consultants who can assist in choice of college/university and

    application process, complete information on all types of education loans with various

    interest rates.

    Study Abroad:

    Continuous scrolling information is seen on the site with the latest updates in the field of

    education

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    Kg to pg.com is:

    Overall knowledge of co-curricular classes and its future prospects.

    Platform to get aware of number of colleges available for particular courses.

    Guide to entrance exams for respective courses/colleges.

    Awareness for new market oriented professional courses.

    In-depth, up-to-date information through continuous research and discussions with

    students, alumni and admissions offices.

    Non-academic skills important to your success

    Packages of kg to pg.com:

    Corporate packages:

    BASIC

    BRONZE

    SILVER

    GOLD

    PLATINIUM

    GENUINE

    RIDERS,BOOSTER

    ABOUT US (4 LINES)

    CONTACT (ADDRESS, PHONE NUMBERS)

    LOGO & IMAGE 1

    PACKAGE COST Rs.2000/-

    ABOUT US (8 LINES)

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    CONTACT (ADDRESS, PHONE NUMBERS).

    LOGO & IMAGE 1

    SEND INQUIRY BY MAIL

    PACKAGE COST Rs.3500/-

    ABOUT US (8 LINES)

    CONTACT (ADDRESS, PHONE NUMBERS).

    LOGO & IMAGE 1+1

    SEND INQUIRY BY MAIL

    SEND INQUIRY BY SMS (LIMITED)

    LOCATION MAP

    PACKAGE COST Rs.4500/-

    ABOUT US (10 LINES)

    CONTACT (ADDRESS, PHONE NUMBERS).

    LOGO & IMAGE 1+3

    SEND INQUIRY BY MAIL

    SEND INQUIRY BY SMS

    NEWS, UPDATE (6)

    LOCATION MAPPACKAGE COST Rs.5500/-

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    ABOUT US (15 LINES)

    CONTACT (ADDRESS, PHONE NUMBERS)LOGO & IMAGE, PHOTOS 1+5, DESIGN BY US

    SEND INQUIRY BY MAIL

    SEND INQUIRY BY SMS

    NEWS, UPDATE (1x12 BY PHONE OR MAIL)

    FLASH

    LOCATION MAP

    HOURS OPERATION

    PACKAGE COST Rs.7500/-

    ABOUT US (30 LINES)CONTACT (ADDRESS, PHONE NUMBERS)

    LOGO & IMAGE, PHOTOS 1+10, DESIGN BY US

    SEND INQUIRY BY MAIL

    SEND INQUIRY BY SMS

    NEWS, UPDATE (1x12 BY PHONE OR MAIL)

    FLASH

    VEDIO (40 SEC)

    ADD VIA SMS (3000 YEARLY)

    LOCATION MAPHOURS OPERATION

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    PACKAGE COST Rs.10999/-

    Riders, Booster:

    Text Per line Rs.200/-

    Per News or Update Rs.500/-

    Updates for 1 year (1x12) Rs.5000/-

    IAMGE OR PHOTO Rs.500/-

    Flash per 10 sec Rs.500/-

    Video per 10 sec 1000/-

    Aid by SMS (1000) Rs.500/-

    Aid by Mail (1000) Rs.800/

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    About RAFP (ROHANS ACADEMY OF FINANCIAL PLANNING)

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    ROHANS ACADEMY OF FINANCIAL PLAANING is one of the premier institutes for

    financial degree and which is situated in Pune. It provides one of the well recognized

    professional degree course named as CFP (CERTIFIED FINANCIAL PLANNER). It is

    established by ROHAN R KULKARI in partnership with ROHAN SHAH in the year 2010

    And since from then they were providing a professional degree course in the field of finance

    ROHAN KULKARI is a marketing head in RAFP.

    About FPSB (Financial and planning standard board) India

    Financial Planning Standards Board India is a PublicPrivate Enterprise and a Professional

    Standards Setting body for Financial Planners in India. FPSB India proactively guides the

    development and promotion of standards for Financial Planning professionals to benefit

    and protect the public in the country. FPSB India closely works with all the stakeholders

    viz. the Government, the Regulators, the Industries/Associations, the Corporate, the Media

    and the General Public to achieve its objectives.

    Financial Planning Standards Board India is a

    Public Private Enterprise and a Professional Standards Setting body that proactively guides

    the development and promotion of standards for Financial Planning professionals to benefit

    and protect the public in the country. FPSB India closely works with all the stakeholders viz.

    the Government, the Regulators, the Industries/Associations, the Corporate, the Media and the

    General Public to achieve its objectives. It is a Professional Membership & Certification

    organization-part of leading Global Confederation established by prominent financial service

    corporations with an objective to professionalize the concept of Financial Planning in India.

    FPSB India is based on voluntary Self Regulatory Mechanism, which is reflected by virtue of

    its Code of Ethics & Rules of Professional Conduct, which is mandated for all its members.

    The creation of Financial Planning Standards Board India represents commitment to the

    emergence of Financial Planning as a respected profession in India and globally, and will

    strengthen our ability to educate the public about the Financial Planning process and about the

    professionalism of Financial Planners who have committed to competent and ethical behavior

    in India. Consistent with development in other countries FPSB India will attempt to ensure

    that Financial Planning Certificates in India meet Competency and Ethics standards which arebased on a platform of Education, Examination, Experience and Ethics requirements (the

    4Es). Financial Planning Standards Board India is marks licensing authority for the CFP

    marks in India, through an Affiliate Agreement with FPSB Limited. The other peer countries

    are Australia, Austria, Brazil, Canada, China, Chinese Taipei, France, Germany, Hong Kong,

    Indonesia, Ireland, Japan, Malaysia, New Zealand, Republic of Korea, Singapore, South

    Africa, Switzerland, Thailand, The Netherlands, United Kingdom and United States.

    As a professional voluntary Self-Regulatory Organization, FPSB India promotes and

    maintains voluntary standards of professionalism including Education, Examination, work

    Experience and Ethics requirements and will continue to co-operate the Government,

    Regulators and other agencies to appropriately, effectively and uniformly regulate personalFinancial Planning practitioners. Our stewardship of financial and human resources will be

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    characterized by fiduciary responsibility. Our members, volunteers and our staff will uphold

    the same attributes and principles. FPSB India expects of its own Certificates integrity,

    objectivity, competency, fairness, confidentiality, professionalism and diligence in the

    performance of our mission.

    There is a crying need to establish professional Financial Planning standards, inculcate

    financial literacy, and create suitable redressal mechanism for the investors in India, so that

    not only they can make responsible use of credit & money but can make informed financial

    decision that affect their family and future. Leading personal financial services establishments

    all over the world have been concerned about these issues as well: as this not only impacts the

    businesses of the corporations but also the credibility of the institutions - as it is largely a

    function of the professionalism demonstrated by its associates vis--vis their investors.

    Globally many leading personal financial services firms are coming together and attempting to

    professionalize the business of Financial Planning, and setting standards in the discipline.

    Currently in over 23 countries over 200 leading financial firms have joined hands towards this

    objective. In India Financial Planning Standards Board India has been set up to achieve the

    same. FPSB India is currently promoted by 50 leading Financial Services Organizations from

    the industry.

    About CFPCM

    History

    On January 1, 2000, members of the Institute of Certified Financial Planners (ICFP) and the

    International Association for Financial Planning (IAFP) took a step forward, combining forcesto create the Financial Planning Association (FPA). FPA is the leadership and advocacy

    organization connecting those who provide, support and benefit from professional financial

    planning.

    In 2001, September 11 created a challenging environment for the entire world. Stemming

    directly from the terrorist attacks on the United States, FPA created its National Planning

    Support Center on October 8, 2001. The Support Center's immediate focus was to offer pro

    bono financial planning assistance to families, individuals and businesses directly affected by

    the attacks. Since then, with generous assistance from the Foundation for Financial Planning,

    the Support Center has expanded its public service to disaster-related victims and military

    personnel.

    With the National Planning Support Center in place, FPA realized the need to expand its

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    resources to the broader public. A new consumer Web site was created to help individuals

    learn about the value of financial planning. It offers interactive tools including educational

    seminars, literature, audio casts, checklists, an e-mail hotline, a financial planner search

    service and more.

    Advantage of CFP

    Enhanced career and employment opportunities with Financial Services companies.

    Your Services are sought by banks, distribution houses, AMC, insurance Companies,

    equity broking and Financial Planning firms.

    Personal satisfaction of achieving the Financial Planning professions highest standard

    and met the global benchmark.

    Satisfied clients who appreciate the comprehensive approach to Financial Planning and

    extend long term relationship and referrals.

    Your expertise and credibility as a qualified professional is instantly communicated.

    More revenue streams by increasing your product and service offering to your clients.

    Enhanced Social Status by joining the league of professionals.

    Recognition in more than 23 countries across the world.

    Your credentials demonstrate trust among the financial consumers.

    You have met the global benchmark for competency, ethics & professional practice

    standards to provide comprehensive Financial Planning services.

    You join the global league of the best Financial Planning professionals.

    CFP Certification is a mark of excellence:

    CERTIFIED FINANCIAL PLANNERCM Certification is a mark of excellence granted to

    individuals who meet the stringent standards of education, examination, experience and

    ethics. It is the most prestigious and internationally accepted Financial Planning qualification

    recognized and respected by the global financial community.

    The CFPCM Certification wins trust and presents opportunities worldwide. In this era of super

    specialization, the Professional Certification CERTIFIED FINANCIAL PLANNERCM

    Certification, gears career aspirants and existing financial intermediaries for giving

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    comprehensive financial advisory services to individuals and make a satisfying career in the

    financial services industry. FPSB India is the principal licensing body that awards CFP CM

    Certification in India through an agreement with FPSB Limited. CFPCM Certification is the

    highest level of Certification worldwide in the field of Financial Planning with over 100000

    CFPCM Certificants and widely respected by consumers, professionals & industry. Education

    is an integral component of the CFPCM Certification Program and any candidate aspiring to

    become CFPCM Certificants has to register himself with any of the FPSB Indias Authorized

    Education Providers. However, certain candidates having specified qualifications and work

    experience have an option of applying through Challenge Status pathway wherein they can

    challenge the CFPCM Certification Education Programme.

    CFPCM Certification worldwide is awarded by FPSB Affiliates to competent & qualifying

    candidates fulfilling the 4 E Criteria of CFPCM Certification as below:

    4E Criteria for Initial Certification

    Continuous Education

    Once Certified, CFPCM Certificant must fulfill the Continuing Education (CE) requirement to

    stay current on Financial Planning strategies, products and trends affecting their clients. CE

    plays a vital role in the CFPCM Certificants pursuit of ongoing professional competence. This

    demonstrates to the public that the candidate has kept himself /herself abreast of

    developments in the Financial Planning field.

    Authorization to use CFPCM Marks

    A candidate fulfilling the rigorous initial & ongoing CFPCM Certification criteria and after

    paying the Annual CFPCM Certification Fees is authorized by FPSB India to use CFPCM,

    CERTIFIED FINANCIAL PLANNERCM & CFPCM flame logo collectively known as CFPCM

    Marks in his/her publishing material and communications. To maintain the legitimacy of use

    of CFPCM Marks FPSB India publishes the list of CFPCM Certificants on its Website Directory.

    Consumers are advised to cross-check the authenticity of the Financial Planner claiming to be

    a CFPCM Certificant by referring to FPSB India website directory.

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    http://www.rafp.org.in/4e-criteria-for-initial-certificationhttp://www.rafp.org.in/4e-criteria-for-initial-certification
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    Chapter III

    Research Design and Methodology

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    Objective of the Research:-

    Objective is the main theme of research, in which is my job is based. Research is a good

    planning of strategy, policy and formulation of procedure to compete in the market. The

    objective of the project should be very precise; it should neither be very broad nor be very

    narrow.

    Research methodology:

    Market can be define as The systematic gathering, recording and analyzing of data about

    problems relating to the marketing of goods and service- American marketing Association

    (AMA).

    Market research is an organized use of sample survey, polls focus group and other techniques

    of new products, opening of new markets, measurement of advertising effectiveness and

    knowledge of business competitors are among the basic aim of market research.

    Research design:

    Following are the descriptions of the type of design used for search:-

    1) The degree to which the research question has been crystallized. The study may be

    either exploratory or formal. This research is formal in nature.

    2) The method of data collection: In this project mode of data collection is questionnaire,

    observational, and communicational based.

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    3) The topical scale-breadth and depth of the study: - May be casual or statistical. This

    research consists of statistical study. This is designed for breath rather than depth of

    studies. The attempt to capture populations characteristics by making inferences from

    a sample characteristic.

    4) The research environment: - May be either actual or artificial. These are called field

    condition or laboratory. This is field study.

    5) The time dimension: the research may be cross sectional or casual in nature, cross

    sectional study is carried out at once and represent the snapshot of one point in time.

    The research is cross sectional in nature.

    Historical

    Experiments Survey

    Questionnaire

    Interview & Observation

    Type of research:

    The quality of research project depends, among the other things, upon the suitability of the

    selected for it. Hence care should be taken in selecting the appropriate method of research for

    any project. There are basically 5 types of research.

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    Qualitative/Descriptive

    Quantitative

    Research

    Design

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    1) Pure Research: - pure research is undertaken for sake of knowledge without any

    intention to apply it in practice. It is not necessarily problem oriented. It aims at

    extension of knowledge. It may lead to either discovery of a new theory or refinement

    of existing theory.

    2) Applied Research: - Applied Research is carried on to find solution to a real life

    problem requiring an action or policy decision. It is thus problem oriented and action

    directed.

    3) Exploratory Research: - Exploratory research is preliminary study of an unfamiliar

    problem about which the researcher has little or no knowledge. It is similar to doctors

    initial investigation of a patient suffering from an unfamiliar malady for getting some

    clues for getting some clues for identifying it.

    4) Descriptive Research: - Descriptive study is a fact-findings investigation with

    adequate interpretation. It is the simplest type of research. It is more specific than an

    exploratory study, as it has focus on particular aspects or dimensions of the problem

    studied. A descriptive study aims at identifying the various characteristics of a

    community or problem under study, but it does not deal with the testing of hypothesis.

    Analytical research: -

    It is primary concerned with testing hypothesis and specifying and interpreting the

    relationship. Initially a descriptive research was undertaken to gain insights into the general

    nature of the research problems and objectives, the possible decisions, alternatives and the

    relevant variables that need to be considered while designing the questionnaires. Along the

    lines of this descriptive research the questionnaire was designed. With the help of the

    questionnaire the survey was conducted within Pune.

    Developing Research Plan:-

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    The research plan is the main body or you can call the blue print in which we carry the

    research. The research plans consist of data sources, research approaches, research

    instruments, sampling plan and contact methods.

    Data Source:-

    To determine the appropriate data for research mainly two kinds of data was collected namely

    primary & secondary data as explained below:

    Primary Data:-

    Primary data are those, which were collected afresh & for the first time and thus happen to be

    original in character. However, there are many methods of collecting the primary data; all

    have not been used for the purpose of this project. The ones that have been used are:

    Questionnaire

    Informal Interviews

    Observation

    Secondary Data:-

    Secondary data is collected from previous researches and literature to fill in the respective

    project. The secondary data was collected through:

    Text Books

    Articles

    Journals

    Websites

    Research Approach:-

    Primary data can be collected in several different ways these methods of collecting primary

    data are called research approaches. Research approaches are of following types:-

    Observational research

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    Focus group research

    Survey research

    Experimental research.

    Behavioral data research

    For this project the Survey research method was adopted.

    Research Instruments:-

    The two main research instruments in collecting primary data are:

    A. personnel Interview

    B. Questionnaire

    A) Personnel Interview:

    It is one of the important sources to collect primary data. Through personnel interview

    interviewer can ask question according to research requirement. Data which is collect by

    personnel interview is more reliable than other sources.

    B) Questionnaire:

    Questionnaires consist of a set of questions presented to the respondent for their answer.

    Because of its flexibility the questionnaire is by far the most common instrument used to

    gather primary data. Questionnaire needs to be carefully developed and tested before they are

    actually used on a large scale.

    QUESTIONNAIRES ARE OF TWO TYPES:

    A) Open ended questionnaire

    It consists of open ended questions that allow the respondent to answer in their own

    words. Such questionnaires revel more because they do not constraint respondent's answers.

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    B) Closed ended questionnaire

    This questionnaire consists of questions that pre-specified all the possible answers,

    tabulation and interpretation of such Questionnaires are easier as compare to open ended

    questionnaire.

    Sampling Design:-

    The term sampling is a process that group of elements of the population specifically selected

    for the study, so as to find out something about the population from which it is taken.some

    characteristics of good sample design are as follows:

    1. It must result into a truly representative sample.

    2. It must result into a sample with minimum sampling error.

    3. It must be feasible with context to the amount of funds available for the research

    study.

    4. It must be such that systematic bias can be controlled in a better manner.

    5. It must be such that the result of sample study can be applied in general with

    reasonable confidence.

    6. Sampling design helps in saving time and money.

    7. Sampling design may enables accurate measurements as sample study is conducted by

    experts and experienced trainees in general.

    Sampling Process

    Unit of Analysis List or Procedure

    Assss

    38

    Target Population

    Population of Interest

    Actual Population to

    Which Generalization

    Are Made

    Defined/ Listed by

    Sampling Frame

    Sampling frame

    List or Rule Defining

    the

    Population

    Methodof

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    Sampling plan:-

    It includes all the information about universe, sample size, sample unit, sampling method,

    sampling procedure, and contact method, sampling frame, data processing and place of

    information.

    Universe- Commerce Students Of Pune Region

    Sample size- 300

    Sample Unit- Individual

    Sampling procedure - Judgment and Convenience Sampling as met personally.

    Contact method- Personal.

    Data processing-

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    List of TargetTarget

    Sample

    The People

    ActuallyStudied

    Generali

    Response

    Rate

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    Measurement unit- data will be analyzed because of feedback from all the units in the

    universe. The collected data was depicted in the form of graphical charts in MS Excel.

    Inferences were drawn and the suggestions were given.

    Sampling Methods-

    There are mainly two sampling methods.

    I) Probability Sampling

    ii) Non-Probability Sampling

    I) Probability Sampling:

    In probability sampling method each unit of the population has the equal chance of

    being selected in the sample. This method is sub-divided into following:-

    Simple random sampling

    Stratified random sampling

    Cluster (area) sampling

    ii) Non-probability:

    In non-probability sampling researcher himself decide the basis of sample selection,

    unlike the probability sampling in this method every unit of population does not have

    the equal chance of being selected. This method is sub-divided in following types:

    Convenience sampling

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    Judgment sampling

    Quota sampling

    Place of Information:-

    Colleges

    Banks

    Coaching Class

    Stock Broking Company

    Limitation

    No method is 100 % perfect, every method have its own advantages and limitation. The

    limitation felt by me during the work are as follows:

    Time factor was affecting the research study, though I tried to collect the maximum

    information in the minimum time slot.

    I couldnt get enough time to interact with the some people as they were busy with

    their schedule.

    Some respondent were unwilling to answer my questions. They were hesitating to put

    their opinions. They had a fear of being scolded by their immediate line officials if they

    give their opinions.

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    Chapter IV

    Data Presentation, Analysis and Interpretation

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    DATA PRESENTATION AND ANALYSIS

    In this chapter researcher analyze and interpretation of data which is collected through

    primary and secondary methods. In whole process various activities are involved like- editing

    data, handling blank response, coding data, categorizing data, creating data file and

    programming.

    Way of data presentation & analysis:-

    By Table

    o Frequency Table

    o Response Table

    o Contingency Table

    o Statistical Table

    o Time series Table

    By Graph

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    By Chart

    o Pie Chart

    o Line Chart

    o Bar Chart

    o Column Chart

    And for feeing a data following statistics are there:-

    Frequencies

    Mean

    Standard Deviation

    Coefficient of variation and ANOVA

    Q.1 Which course are you pursuing right now?

    B.COM M.COM

    M.B.A OTHER

    Serial no Course No of students percentage1 B.COM 105 21%

    2 M.COM 53 26%

    3 M.B.A 77 27%

    4 OTHER 65 35%

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    Interpretation: out of total respondent 35% are of B.COM,26%are of M.B.A,21% are

    of M.COM and 18% are of other course.

    Q.2 are you pursuing any professional degree, if yes mark suitable options

    I.C.W.A C.A

    C.S OTHERS

    Serial no Options No of students Percentage

    1 Yes 208 69%

    2 No 92 31%

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    Interpretation: out of total respondents 69% student are pursuing the professional

    degree and 31% are not pursuing any professional degree.

    Serial no Professional

    degrees

    No of students Percentage

    1 I.C.W.A 69 49%

    2 C.A 103 33%

    3 C.S 22 11%

    4 OTHER 14 7%

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    Interpretation: out of the 69% student who are pursuing professional degree,58% of

    student pursuing C.A degree,27% student pursuing I.C.W.A degree ,9% student are

    pursuing C.S degree and 6%of the student pursuing other professional degree.

    Q.3 Are you aware of CFP degree, if yes go to question no 5 or else continue.

    YES NO

    Serial no options No of students Percentage

    1 YES 43 14%

    2 NO 257 86%

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    Interpretation: out of total students 86% of the student do not know about the CFP degree

    and only 14% of student know about the CFP degree.

    Q.4 Would you like to opt for professional degree if

    yes

    i. It can be completed in 5 months.

    ii. It has only multiple choice questions.

    iii. It has no negative marking.

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    YES

    NO

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    iv. It is recognized in 23 countries across the globe.

    v. Result declared on same date of the examination.

    vi. Separate degree after completing every individual module.

    Question number

    yes

    NO

    Percentage saying yes Per. saying no

    i. 203 54 79% 21%

    ii. 189 68 73% 27%

    iii. 163 94 63% 47%

    iv. 242 15 94% 6%

    v. 245 12 95% 5%

    vi. 248 9 96% 4%

    Interpretation: Out of 84% students who do not know about CFP degree have attend this

    question .Out of 84% ,79% students would like to opt professional degree which can be

    completed in 5 months ,21% do not like to opt this professional degree which can be

    completed in 5 months.

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    Out of 84% students, 73 % students like to opt professional degree which has only multiple

    choice questions and 27 % student would not like to opt professional degree which has

    multiple choice questions.

    Out of 84% students, 63 % students like to opt professional degree which has no negative

    marking and 37 % students do not like to opt professional degree which has no negative

    marking.

    Out of 84% students, 94% students like to opt professional degree which is recognized in 23

    countries and 6% students do not like to opt professional degree which is recognized in 23

    countries.

    Out of 84% students, 95% students like to opt professional degree which will declare result

    on the same day of the examination and 5%students do not like to opt professional degree

    which will declare result on same day of the examination

    Out of 84% students, 96% students like to opt professional degree which will give separate

    degree after clearing each module and 4% students do not like to opt professional degree

    which will give separate degree after clearing each module.

    Q.5 Reasons for not pursuing CFP degree?

    No awareness.

    No time.

    You are pursuing any other professional degree.

    Other reasons.

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    serial no reasons No of students Percentage

    1 No awareness. 149 49

    2 No time. 36 12

    3 You are pursuing any other professional

    degree.

    96 32

    4 Other reasons. 19 7

    Interpretation: out of total students, 49% students do not pursue CFP degree because there

    is no awareness,32% students do not pursue CFP degree because they are pursuing any other

    professional degree ,12%students do not pursue CFP degree because they have no time and

    7%students do not pursue CFP degree because of other reasons .

    Q.6 Comparing CFP with other professional degree give stars to it.

    Serial no No of stars No of students Percentage

    1 1 star 25 8%

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    2 2 star 57 19%

    3 3 star 75 25%

    4 4 star 101 34%

    5 5 star 42 14%

    Interpretation: out of total students, 34% students have given 4 stars to CFP degree with

    comparing other degrees,25%student have given 3 stars to CFP degree with comparing other

    degrees,19% student have given 2 stars to CFP degree with comparing otherdegrees,14%students have given 5 stars to CFP degree with comparing other degree and 8%

    students have given 1 star to CFP degree with comparing other degrees.

    Q.7 would you like to make your career in CFP?

    Yes NO

    Serial no options No of students Percentage

    1 YES 271 90

    2 NO 29 10

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    Interpretation: out of total students, 90% of students like to make their career in CFP degree

    and 10% of students are not interested to make their career in CFP degree.

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    Chapter IVFinding

    Finding:

    On the basis of information gathered by the means of questionnaire filled by the college,coaching classes, mans par lour, ladies par lour, and various institute etc. the following

    conclusion can be drawn:-

    Professional degree has capture large market share of the commerce field

    students.

    C.A degree has the highest market share of all professional degree. C.A degree is at

    boom stage.

    85% of students do not know about CFP degree.

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    The features of CFP degree are highly attractive and 80% of the students have positive

    responds towards these features.

    CFP degree is at growth stage in the product cycle, so it will be in boom stage in few

    years.

    The main reason why students do not want to pursue the CFP degree is that there is no

    awareness at all.

    As the CFP degree has good and different features it will have good brand image in

    the mind of students.

    90% of the students are interested to make their career in CFP degree.

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    Chapter V

    Recommendation

    Recommendation

    As we all know that when an organization sets up for doing business in this competitive

    market, it has to make some future plan and objectives. It has to analyze the market condition

    and consumer taste and preference.

    An organization forecasts the demand for various products so that right decisions could bemade at the right time and maximum profit could be made by the organization. For demand

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    forecasting, an organization analyses every situation which is related to its business like

    competitors strength and weakness, their products, their strategy, and customer needs,

    satisfaction level, taste and preference and so on.

    Intensive marketing strategy is to implemented.

    High promotional activities are required.

    According to the current market situation most of the customers are attracted by new

    advertisement trends, so various types of tools adopted for advertisements like-

    a. Banner

    b. Hording

    c. Radio advertisement

    d. TV and Internet advertisement

    We should try to target on mind of the parents.

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    Chapter - VI

    Conclusion

    Conclusion

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    After completing a project the conclusion is that, if CFP degree has a good advertisement in

    market it will gain its market share. We should use a better strategy as compare to its

    competitors. We should try to target students by targeting their parents as they are the

    decision makers. CFP degree has very attracting features, now it is in growth stage at it will

    gain market in future.

    As we know that commerce students are now moving from accounting to mutual funds,

    equity and banking sectors so the market share of the CFP degree will increase.

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    Bibliography

    Bibliography:

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    Books:

    1. Kotler Philip (2001) Marketing Management 11th Edition Prentice Hall India Private

    Limited, New Delhi.

    2. Kothari C.R. (2004) Research Methodology (2nd Edition) New age

    International Publishers, New Delhi.

    3. Infowave Solutions Product guide.

    Web-site:

    1. www.google.com

    2. www.kgtopg.com

    3. www.infowavesolutions.in

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    http://www.google.com/http://www.kgtopg.com/http://www.infowavesolutions.in/http://www.google.com/http://www.kgtopg.com/http://www.infowavesolutions.in/
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    Appendix

    Questionnaire

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    Market Survey

    Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Phone no._ _

    _ _ _ _ _ _ _ _ _ _ _ _ _

    address_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Mail Id _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Q. 1 Which course are you pursuing right now?

    B.com M.com

    MBA Others

    Q. 2 Are you pursuing any professional degree if yes than mark

    the suitable options?

    ICWA CA

    CS OTHERS

    Q.3 Are you aware about CFP degree if yes then go to question

    no 5 or else

    continue?

    YES NO

    Q.4 Would you like to opt for professional degree if

    It can be completed in 5 months.

    It has only multiple choice questions.

    It has no negative marking.

    63

    YES

    NO

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    It is recognized in 23 countries across the globe.

    Result declared on same date of the examination.

    Separate degree after completing every individual module.

    Q.5 Reasons for not doing CFP?

    No awareness.

    No time.

    You are pursuing any other professional degree.

    Other reasons

    Q.6 Comparing CFP with other professional degree give stars to

    it.

    Q.7 would you like to make your career in CFP?

    Yes NO