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Anne Ryan - Kauczka 1600 Clermont, FL 34711
(908) [email protected]
______________________________________________________________________
HIGHLIGHTS OF QUALIFICATIONS
Unique sales, marketing, and operations background. Proven record of profitable lead generation, new business and territory development. Accomplished manager with demonstrated abilities towards cost-containment. Strong analytical and technical capabilities as well as solid interpersonal skills.
SELECT ACCOMPLISHMENTS
Florida Transportation Systems, Inc.Tampa, FLNovember 2012 through present -- Commercial Sales Consultant
Managed sales territory in Central and Northern Florida including over 100 existing accounts and 500 prospects within the commercial and government sectors.
Sold an average of 20 units annually from represented manufacturers. Worked closely with internal departments to ensure all customer opportunities were addressed
efficiently and with a positive outcome to ensure continued revenue stream. Effectively developed new business through telephone, in-person, and trade show presentations.
Vineyards of the WorldClermont, FLOctober 2014 through present—Consulting Sommelier and Wine Buyer
Designed and hosted guided wine tastings and special events with and without food pairings with sell out rate of over 80%
Managed wine list which doubled wine related sales Developed “Vineyards Cru Club” and grew membership Managed wine related social media Placed orders with distributors within planned budget
CoachCrafters, Inc.Tavares, FLApril 2010 through October 2012 -- Director, Sales & MarketingSeptember 2009 through March, 2010 -- Manager, Sales & MarketingMarch 2009 through August 2009 -- Marketing Manager
Grew new long-cycle business within a 13 State territory by over $4 million in two years while maintaining existing accounts.
Developed comprehensive strategy for sales team and presented regular sales forecasts to CEO. Attended trade shows and planned special events to promote company and build positive and
lasting relationships with prospects, customers, and vendors. Proposed services including collision and fire repair, mid-life overhaul, and engine repowers
across seniority levels in the public and private transit bus and motor coach sectors. Assisted potential customers with writing procurement specifications which resulted in favorable
outcome. Utilized competitive analysis to determine pricing strategy in response to RFP, RFB, and RFQ
documents resulting in contract awards between $30,000 and $3 million.
Negotiated advertising buys in industry publications within planned budget. Audited and reconciled billing including insertion orders and traffic reports, managed discrepancy reporting.
Developed social media network via Facebook and Twitter.
Rosey Rentals, LLC d/b/a Aaron’s Sales and Lease OwnershipWinter Garden, FLMay 2006 through February 2009 -- Executive Administrator, Multi-Unit Operations August 2005 through April 2006 – Marketing Manager
Renegotiated and awarded contracts for waste hauling, I/T consulting, alarm services and capital equipment for 35 stores and home office resulting in net savings of over $50,000 per year.
Developed cost-saving initiatives for property and casualty as well as workers comp insurance resulting in net savings to company of over $10,000 in premiums.
Created concepts, composed text, and performed layout for various print collateral. Worked with agencies, printers, and mail houses to insure timely delivery and maintained in-house stock.
Ordered promotional items and managed customer loyalty programs. Reconciled customer complaints with 95% customer satisfaction and retention. Developed comprehensive preventive maintenance and fuel card program for fleet of 75 class 5
medium duty delivery trucks which resulted in net savings of over $200,000 in the first year.
Chubb & Son InsuranceWarren, NJ June 2000 through 2005 -- Website Manager/Programmer Analyst
Built and managed web site for Fortune 200 corporation as well as 16 international branches and subsidiaries in English and native languages. Total content was over one million pages.
Interfaced with corporate communication, legal, and strategic development departments to comply with defined styles, objectives, and legal requirements.
Prepared highly confidential earnings information for web site publication prior to public release and submission to the SEC within corporate policy and Federal law involving insider information and Sarbanes–Oxley compliance.
Corporate University XchangeNew York, NY September 1998 through June 2000 -- Sales, Marketing & Customer Relations Manager
Met or exceeded all sales goals by selling continuing education products and services, exhibit space, and sponsorships to end users ranging from entry level to senior executives through telephone and in person presentations.
Cross-sold all available products and services to both new and existing customers. Planned events for both small meetings as well as symposia with 500+ attendees. Managed customer service inquiries with 99% satisfaction and retention rate. Managed company web site and electronic newsletter with distribution to over 10,000
subscribers.
EDUCATION
The State University of New York, Albany -- Liberal Arts and Business ManagementNational Institute of Paralegal Studies -- Paralegal CertificateNew Jersey Institute of Technology -- Webmaster CertificateCourt of Master Sommeliers -- Basic Sommelier CertificateSociety of Wine Educators – Certified Specialist of Wine (In Progress)
Florida Alcohol Seller-Server Certificate
TECHNICALSalesForce; MS Office Suite; Adobe Acrobat Professional; Photoshop; DreamWeaver