Hayley Walsh

From: Sent: To: Cc: Subject: Attachments:

Dear Mrs Cohen and Mr Sizeland,

ANNEXURE SC-3

Kyla Michelle Ridgley Tuesday, 7 October 2014 4:05 PM Salli Cohen; James Sizeland Russell Caldwell EMP HYDC Interim EMP.pdf; HYDC Interim EMP.pdf; Code Amber - Officer in need of assistance.pdf; Code Blue - Medical Emergency.pdf; Code Green - Escape.pdf; Code Grey - Hostage situation.pdf; Code Orange - Evacuation.pdf; Code Purple - Bomb threat.pdf; Bomb-Threat Checklist (Phone).pdf; Code Red - Fire.pdf; Code White -Emergency lock down.pdf; Code Yellow - Riotous behaviour or disturbance.pdf; HYDC Emergency Contact Poster.pdf

As per the below email, the HYDC Emergency Management Plan is ready for circulation .

I have attached it and all the relevant codes, FYI.

The only aspect which is not complete is the Cyclone plan . I have handed over the version I drafted of this to Ms

Moore last week who I believe had now been designated to work on it .

I have also developed a HYDC Emergency Contact Poster (attached}, which if you both approve of, can be circulated

also .

Regards.

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 / Email: kyla.ridgley@nt.gov.au I Website : www.correctionalservi.ces.nt.gov.au

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Detailed information about appropriate information sharing can be found at: www.informationsharing.nt.gov .au

From: Kyla Michelle Ridgley Sent: Friday, 26 September 2014 3:32 PM To: Salli Cohen; James Sizeland; Russell Caldwell Cc: Belinda Mort Subject: HYDC SOP update

Hi Salli/Russ/Jimmy,

I just wanted to give you an update on where things are at with the SOPs for HYDC.

Attached is the SOP tracking sheet Bel and I have been using. Basically the following SOPs have been finalised and are ready for implementation/have already been implemented.

All accommodation wings and evening routine - saved here

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Emergency Management Plan and associated codes (minus cyclone plan) - saved here Working at HYDC - saved here

The following are awaiting input/finalisation/approval from yourselves:

External escorts (sent Wed) - saved here (and amended this afternoon with details of civilian attire on long­distance road/air escorts). Searches (sent Wed) - saved here Radio (amended draft attached) Detainee health (first draft attached) - I am assuming this will also need to be approved by Mathew Chick. In the course of developing this a number of issues have come to our attention that it would be good to discuss also.

For the following SOPS, we require more operational input in order to begin to develop or to further develop:

Cyclone plan (first draft attached) Internal escorts (first draft attached) Critical incidents - (Suicide attempts, death of detainee, Assault of staff member or detainee, Sexual assault) Incident reporting (not drafted) - Flagged by Salli as priority

Incidents/defensive tactics (not drafted) - Flagged by Salli as priority

De-escalation (not drafted) - Flagged by Salli as priority

Dynamic security (not drafted) - Flagged by Salli as priority

Registers and journals

Developing SOPs around completing registers and journals has also been flagged by Salli as a priority. Bel and I have been keeping a list of all the registers/journals and forms/lists that are referred to in the SOPs (see list attached ). We will require operational input and some clarity/direction on what ones are already in operations/need to be developed etc.

Overall progress of HYDC Operations Manual

I have also attached a draft index of what a HYDC Operations Manual may look like. It shows which sections have already been drafted, and highlights in yellow which sections will need to drafted in future.

Unfortunately I only have three weeks left in this role and would be keen to complete as much of this work as physically possible before I leave, so please let me know if you would like to schedule any time in next week to discuss any particular pieces of work.

Thanks a lot.

Kyla Ridgley Strategic Development and Partnerships Youth Justice/ Department of Correctional Services Telephone: (08) 8928 7715 / Email : kyla.ridgley@nt.gov.au / Website: www.correctionalservices.nt.gov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www.informationsharinq.nt.gov.au

2

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Ha~,ley Walsh

From:Sent:To:

Subject:Attachments:

Kyla Michelle RidgleyThursday, 16 October 2014 3:57 PMSalli Cohen; James SizelandBelinda Mort; Stacey KeenanHandover notesHandover Notes 16.10.2014.docx

Hi All,

Please see attached some brief handover notes regarding the HYDC Operations Manual.

I would also like to say thank you very much to each of you for the time you have taken to induct me into the worldof Youth Justice and share your knowledge with me. I know that I have learnt a lot from working with each of youover the past 6 months and have really enjoyed spending time in both HO and at HYDC.

If you need to follow up anything at all in relation to the work I have been doing, please send me an email at~and I will happily help out where I can. Feel free to send a update every so often also as I

would love to hear what’s happening in this world.

Thanks again and hopefully our paths will cross again one day.

All the best to the entire YJ team moving forwards.

Kyla RidgleyStrategic Development and PartnershipsYouth Justice | Department of Correctional ServicesTelephone: (08) 8935 7661 i Fax: (08) 8935 7461Email: kyla,ridqlev@nt.gov.au l Website: www.correctionalservices.nt..gov.au

Share-|t! Any information relevant to the safety or wellbeing of a child or young person may beshared.

Detailed information about appropriate information sharing can be foundat: www.informationsharing.nt.gov.au

Hayley Walsh

From: Sent: To: Subject: Attachments:

Dear Mrs Cohen,

Kyla Michelle Ridgley Thursday, 16 October 2014 10:25 AM Salli Cohen; Lynne Ellis HYDC Operations Manual HYDC Interim EMP.pdf; Code Amber - Officer in need of assistance.pdf; Code Blue - Medical Emergency.pdf; Code Green - Escape.pdf; Code Grey - Hostage situation.pdf; Code Orange - Evacuation.pdf; Code Purple - Bomb threat.pdf; Bomb-Threat Checklist (Phone).pdf; Code Red - Fire.pdf; Code White - Emergency lock down.pdf; Code Yellow - Riotous behaviour or disturbance.pdf; HYDC Emergency Contact Poster.pdf; Interim Weekday and Weekend Detainee Schedule.pdf; A-Wing_Interim SOP.pdf; B-Wing, C-Wing, E-WingJnterim SOP.pdf; D-Wing_Interim SOP.pdf; F-Wing (De-escalation Rooms) Interim SOP.pdf; Evening routine_Interim SOP.pdf; HYDC Operations Manual_INDEX_Intranet.docx; 5.6.1 External EscortsJnterim SOP.pdf; 5.7.1 Detainee Classification_Interim SOP.pdf; 5.7.6 Searches_Interim SOP.pdf; 6.2.l Detainee and staff communication_Interim SOP.pdf; 6.2.2 Radio Communication_Interim SOP.pdf; 6.5 Shift Routines_Interim SOP.pdf; 6.7.1 Personal and professional visits_Interim SOP.pdf; 6.7.2 Official Visitors Program_ Interim SOP.pdf; Staff working at HYDC_Interim SOP_ V3.pdf

Please see attached all of the HYDC Interim SOPs which have been completed and approved by Mr Sizeland and yourself.

These form sections of the HYDC Operations Manual. The Index to this manual is also attached .

The old Operations manual from Don Dal can be found here Z:\09. Policy and Procedures\HYDC Operations Manual\Existng DDYDC manual And is also on the intranet here http://sharepoint.ntdcs.nt.gov.au/Pages/YDC-Operations-Manuals.aspx

The only documents Shawn will be posting on the intranet are the completed SOPs which have been approved by yourself and Mr Sizeland and circulated to staff (and the SOPs that I have emailed to you that have been approved by Mr Sizeland and are awaiting to be circulated to staff) . Do they need to go through an additional approval process before being posted online?

Lindy, I will be in HO this afternoon so can help you with anything you might need regarding this .

Thanks

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 I Email : kyla.ridqley@nt.gov.au I Website : www.correctionalservices.nt.gov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www. i nformationshari nq.nt.gov .au

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Kyla, we need to print the new ops manual and the older ones to give to the consultant. It is not clear inthe drive as to which is the latest version for the ops manual and SOPs. I couldn’t find the old ops manualversions either. Please explain this to Lindy so that she can print for the consultant today.

Also, I understand there is an approval process for items to be posted to the intranet - staff can’t justrequest. Please check this with Shawn and make sure the right documents are circulated for approval priorto posting.

Many thanks and I will see you shortly.

cheersSal

Share-|t! Any information relevant to the safety or wellbeing of a child or young personmay be shared.

Detailed information about appropriate information sharing can be foundat: www.informationsharing.nt.gov.au

Salli CohenExecutive Director Youth Justice

Tele562

Fax: (08) 8935 7734

Hayley Walsh

From: Sent: To: Cc: Subject: Attachments:

Hi All,

Kyla Michelle Ridgley Monday, 6 October 2014 9:13 AM Salli Cohen; Russell Caldwell; James Sizeland Ray Church; Jamie Clee; Belinda Mort; Leon Rotumah HYDC SOP Update SOP - Tracking sheet.xlsx; HYDC Operations Manual_INDEX_KRidgley.docx

Please see attached an updated spreadsheet with details of the progression of HYDC SOPs. These will form an interim HYDC Operational Manual and a draft of the index for this manual is also attached, showing which sections are in draft or have been completed and highlighting in yellow which sections still need to be reviewed.

I am meeting with some of you this morning at llam to review the classification process and finalise an interim classification SOP as a priority. Jimmy and I are then sitting down this afternoon to finalise some of the other SOPs which have been drafted.

My last day at work in next Thursday, the 16th of October, and I would like to get as many of these operational procedures documented and in place for you as possible before I leave so please let me know if you have any feedback or particular SOPs you would like to review.

Thanks a lot.

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 \ Email: kyla.ridqley@nt.qov.au I Website: www.correctionalservices.nt.gov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www.informationsharing.nt.gov.au

1

WIT.0110.0004.0039

WIT.0110.0004.0040

Hayle,y Walsh

From:Sent:To:Cc:Subject:

Kyla Michelle RidgleyThursday, 16 October 2014 2:08 PMShawn MoorheadSalli CohenRE: Approval for posting on intranet

Thanks a lot Shawn, much appreciated.

Kyla RidgleyYouth JusticeDeparment of Correctional Services I (08) 8935 7661

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Detailed information about appropriate information sharing can be foundat: www.informationsharing.nt..gov.au

From: Shawn MoorheadSent: Thursday, 16 October 2014 2:05 PMTo: Kyla Michelle RidgleyCc: Salli CohenSubject: RE: Approval for posting on intranet

Kyla,There is an web editor workflow (for each section) that includes yourself and anyone else in your section authorizedby the content approver (in This case that would be Salli) to make changes. This allows your section to maintainyour content without needing the web admin (unless you need thing like changing permission or, adding editor toyour group ).

Since you’re in between editors at the moment I’m going to assist with the changes.

Let me know if this is not clear. If your approver sign-off, you’re good to go.

Regards,

SHAWN MOORHEADA/Web AdministratorDepartment of Correctional ServicesDepartment of the Attorney-General & Justice2nd Floor Old Admiralty Towers, 68 The Esplanade, Darwin

Ph: (08) 8935 7664

Email: shawn.moorhead@nt.gov.auWeb: www.correctionalservices.nt.gov.au / www.nt.gov.au/justice/

The information in this email is intended solely for the addressee named. It may contain legally privileged or confidential information that issubject to copyright. If you are not the intended recipient you must not use, disclose, copy or distribute this communication, if you have

WIT.O110.0004.0041

received this message in error, please delete the email and notify the sender. No representation is made that this email is free ofviruses. Virus scanning is recommended and is the responsibility of the recipient

From: Kyla Michelle RidgleySent: Thursday, 16 October 2014 1:57 PMTo: Shawn MoorheadSubject: Approval for posting on intranet

Hi Shawn,

Please see email chain below. Salli believes there may be an additional approval process that we need to go throughin order to put something on the intranet and that you might know what this is? Saili has approved all the SOPs thatI have sent to you, but is there any other approvals we need?

Thanks

Kyla RidgleyYouth JusticeDeparment of Correctional Services I (08) 8935 7661

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Detailed information about appropriate information sharing can be foundat: www.informationsharin,g.nt..gov.au

From: Salli CohenSent: Thursday, 16 October 2014 11:26 AMTo: Kyla Michelle RidgleySubject: RE: HYDC Operations Manual

Please check re additional approval for the intranet - that’s the bit I’m not sure about

CheersSal

Share-It! Any information relevant to the safety or wellbeing of a child or young personmay be shared.

Detailed information about appropriate information sharing can be foundat: www.informationsharinq.nt.gov.au

Salli CohenExecutive DirectorYouth JusticeDepartment of Correctional ServicesNorthern Territory GovernmentLevel 2, Old Admiralty Towers68 The Esplanade, DarwinTelephone: (08) 8935 7562

Fax: (08) 89357734Email: salli.cohen@nt.gov.auWeb: www.nt..gov.au/justice

The information in the e-mail is intended solely for the addressee named. It may contain legally privileged or confidential information that is subject to copyright. If you are not the intended recipient you must not use, disclose, copy or distribute this communication . If you have received this message in error, please delete the e-mail and notify the sender. No representation is made that this e-mail is free of viruses. Virus scanning is recommended and is the responsibility of the recipient

From: Kyla Michelle Ridgley Sent: Thursday, 16 October 2014 10:25 AM To: Salli Cohen; Lynne Ellis Subject: HYDC Operations Manual

Dear Mrs Cohen,

Please see attached all of the HYDC interim SOPs which have been completed and approved by Mr Size land and yourself.

These form sections of the HYDC Operations Manual . The Index to this manual is also attached.

The old Operations manual from Don Dal can be found here Z:\09. Policy and Procedures\HYDC Operations Manual\Existng DDYDC manual And is also on the intranet here http://sharepoint.ntdcs.nt.gov.au/Pages/YOC-Operations-Manuals.aspx

The only documents Shawn will be posting on the intranet are the completed SOPs which have been approved by yourself and Mr Sizeiand and circulated to staff (and the SOPs that I have emailed to you that have been approved by Mr Sizeland and are awaiting to be circulated to staff). Do they need to go through an additional approval process before being posted online?

Lindy, I will be in HO this afternoon so can help you with anything you might need regarding this.

Thanks

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 I Email: kyla .ridgley@nt.gov.au I Website : www.correctionalservices.nt.gov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www.informationsharing.nt.gov.au

Kyla, we need to print the new ops manual and the older ones to give to the consultant. It is not clear in the drive as to which is the latest version for the ops manual and SOPs. I couldn't find the old ops manual versions either. Please explain this to Lindy so that she can print for the consultant today.

Also, I understand there is an approval process for items to be posted to the intranet - staff can't just request. Please check this with Shawn and make sure the right documents are circulated for approval prior to posting.

Many thanks and I will see you shortly.

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cheersSal

Share-|t! Any information relevant to the safety or wetibeing of a child or young personmay be shared.

Detailed information about appropriate information sharing can be foundat: www.informationsharing.nt.gov.au

Salli CohenExecutive Director Youth Justice

TMel 8935 7562

Fax: (08) 8935 7734

Hi Salli,

Here is the link to the folder where everything is saved

Z:\09. Policy and Procedures\HYDC Operations Manual

I have been working with Shawn Moorhead, the web administrator, to get the completed SOPs onto the Intranetand he has created the structure and will be filling it with content today. Here is the link to the site...

http://sharepoint.:ntdcs.nt.gov..a..u/YouthJustice/H YDC%200perations%20Manual/Forms/Category%20Group.aspx

I will write some handover notes on the project this morning and send them to you and Jimmy.

Let me know if there is anything else in particular you require.

Thanks

Kyla RidgleyStrategic Development and PartnershipsYouth Justice | Department of Correctional ServicesTelephone: (08) 8928 7715 | Email: kyla.ridcllev(’~.nt..gov.au l Website: www.correctionalservices.nt-Aov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may beshared.

Detailed information about appropriate information sharing can be foundat: www.informationsharing.nt..gov.au

From: Salli CohenSent: Wednesday, 15 October 2014 5:34 PMTo: Kyla Michelle RidgleySubject: ops manual

Kyla, please send me the draft ops manual as it currently stands. I would also like the older versionsplease.

WIT.0110.0004.0044

Many thanks

cheersSal

Share-|t[ Any information relevant to the safety or wellbeing of a child or young personmay be shared.

Detailed inforrnation about appropriate information sharing can be foundat: www~informationsharingo nt.gov.au

Salli CohenExecutive DirectorYouth JusticeDepartment of Correctional ServicesNorthern Territory GovernmentLevel 2, Old Admiralty Towers68 The Esplanade, DarwinTelephone: 8935 7562Mobile:Fax: (08) 89357734Email: salli.cohen(int..gov.auWeb: www.nt.gov.au/ius.tice

The information in the e-mail is intended solely for the addressee named. It may contain legally privileged orconfidential information that is subject to copyright. If you are not the intended recipient you must not use, disclose,copy or distribute this communication. If you have received this message in error, please delete the e-mail and notifythe sender. No representation is made that this e-mail is free of viruses. Virus scanning is recommended and is theresponsibility of the recipient

Hayley Walsh

From: Kyla Michelle Ridgley Sent: To:

Thursday, 16 October 2014 8:21 AM Salli Cohen

Subject: RE: ops manual

Hi Salli,

Here is the link to the folder where everything is saved

Z:\09. Policy and Procedures\HYDC Operations Manual

I have been working with Shawn Moorhead, the web administrator, to get the completed SOPs onto the Intranet and he has created the structure and will be filling it with content today. Here is the link to the site ...

http://sharepoint.ntdcs.nt.gov.au/YouthJustice/HYDC%200perat ions%20Manual/Forms/Category%20Group.aspx

I will write some handover notes on the project this morning and send them to you and Jimmy.

Let me know if there is anything else in particular you require.

Thanks

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 I Email : kyla .ridgley@nt.gov.au I Website : www.correctionalservices.nt.qov.au

Share-It! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www.informationsharing.nt.gov.au

From: Salli Cohen Sent: Wednesday, 15 October 2014 5:34 PM To: Kyla Michelle Ridgley Subject: ops manual

Kyla, please send me the draft ops manual as it currently stands. I would also like the older versions please.

Many thanks

cheers Sal

1

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Salli CohenExecutive DirectorYouth JusticeDepartment of Correctional ServicesNorthern Territory GovernmentLevel 2, Old Admiralty Towers68 The Esplanade, DarwinTeleph m 7562)ne: (08~ 893!MobilemFax: (08) 89357734Email: salli.cohen@nt..gov.auWeb: www.nt..qov.au/justice

The information in the e-mail is intended solely for the addressee named. it may contain legally privileged orconfidential information that is subject to copyright. If you are not the intended recipient you must not use, disclose,copy or distribute this communication, If you have received this message in error, please delete the e-mail and notifythe sender. No representation is made that this e-mail is free of viruses. Virus scanning is recommended and is theresponsibility of the recipient

Hayley Walsh

From: Sent: To: Cc: Subject: Attachments:

Hi All,

Kyla Michelle Ridgley Wednesday, 8 October 2014 2:56 PM James Sizeland Salli Cohen; Russell Caldwell Updated Accommodation Wing SOPs Interim Weekday and Weekend Detainee Schedule.pdf; A-WingJnterim SOP _v2.pdf; B-Wing, C-Wing, E-WingJnterim SOP _v2.pdf; D-WingJnterim SOP_ VS.pdf; F-Wing (De-escalation rooms)Jnterim SOP_ V2.pdf; Evening routineJnterim SOP_ V3.pdf

Please see attached the updated Detainee Schedule and the updated Accommodation Wings SOPs with the detainee schedule incorporated into it (as well as the changes to the make-up of the wings).

Once you have reviewed/approved they will be ready for circulation to staff. It might also be good to load these (and the other finalised SOPs) onto the intra net for staff access?

Thanks.

Kyla Ridgley Strategic Development and Partnerships Youth Justice I Department of Correctional Services Telephone: (08) 8928 7715 I Email : kyla.ridqley@nt.gov.au J Website : www.correctionalservices.nt.gov.au

Share~lt! Any information relevant to the safety or wellbeing of a child or young person may be shared.

Detailed information about appropriate information sharing can be found at: www.informationsharing.nt.gov.au

1

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