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Annual Report2005
HighlightsRisk rating agencies Moody’s upgraded its Financial Strength rating for Itaú, while Fitch
Ratings followed suit for its Individual rating, reflecting the strong performance associated
with our consistent profitability and gains in operational efficiency. Under these
classifications, Itaú is rated as Brazil’s best bank.
Itaú was also selected as Brazil’s best bank by Euromoney and Global Finance magazines,
and as the most ethical and best managed of Latin America’s largest banks by Latin
Finance magazine.
For the fourth consecutive time, the Itaú brand was selected as the most valuable brand
name in Brazil, valued at US$1.342 billion by English consulting firm Interbrand.
For the sixth consecutive time, Itaú was chosen to be part of the select group of
companies which make up the Dow Jones Sustainability World Index (DJSWI). It is the only
Latin American bank on the index, which features 312 companies from 24 countries,
chosen from the 2,500 largest companies by market value on the Dow Jones Global Index,
which itself represents 60 industrial sectors. Our inclusion in the DJSWI takes into account
financial performance and, principally, the quality of company management –
transparency, corporate governance and socio-environmental responsibility.
Itaú also joined the São Paulo Stock Exchange (Bovespa) Corporate Sustainability Index
(ISE), which began in 2005 and is made up of 28 Bovespa-listed companies which
demonstrate best practices in keeping with sustainable development.
Itaú created an Executive Committee for Socio-Environmental Responsibility and a Socio-
Environmental Responsibility Commission, both of which are responsible for establishing
and implementing the Bank’s Socio-Environmental Responsibility Policy.
Through a public bidding process, Banco Itaú won the payroll contract for the City of São
Paulo’s 210,000 employees, and the management of its financial assets.
In November, Itaú BBA opened a representative office in China, broadening its capacity to
serve Brazilian companies seeking access to the Chinese market.
On December 29, we signed a Termination Agreement ending Itaú’s strategic alliance with
America Online Latin America, releasing the two parties from the obligations contained in
the June 12, 2000 Strategic Interactive Services and Marketing Agreement, and from any
respective amendments and other contracts (see details in Explanatory Note 20 in the
Financial Statements which accompany this Annual Report).
The Itaú Annual Report has been published since 1966, and represents an important
reference source for the Bank’s growth over the past four decades. Countless changes have
been systematically introduced to improve transparency and inform readers on our corporate
social responsibility and business sustainability.
In 1999, we published our first Social Report, which followed guidelines set up by the
Ethos Institute, and included a Social Statement recommended by the Brazilian Institute of
Social and Economic Analyses (Ibase). Previously, our Reports had contained a specific section on
our social and cultural activities.
In keeping with the latest international standards for presenting accounts, in 2004 Itaú began
publishing a cross-referenced index based on Global Reporting Initiative (GRI) guidelines, which
shows the location of economic, environmental and social information in the Annual Report,
Financial Statements and Social Report. Only a little over 700 companies worldwide follow the
GRI guidelines, which seek to standardize and promote comparisons with companies
everywhere.
The information in this Report refers to all the operations and results in 2005 for
Banco Itaú Holding Financeira S.A., which is generally referred to as Itaú or the Bank. However,
the Report also includes discussions of Banco Itaú S.A. and Banco Itaú BBA S.A. activities in
Brazil and abroad.
Our Annual and Quarterly Reports, in addition to providing the most updated information
about the Bank, are also available on the Itaú website at www.itauri.com.br.Throughout the
Report, readers can access the internet using the “Learn More” feature to get additional
information about the many topics we cover.
If you have any questions, comments or suggestions, or would like more copies of the Report,
please e-mail our Investor Relations area at [email protected].
Happy reading!
Introduction
Primary Indicators and Highlights
Change (%)
Earnings – in R$ millions 2005 2004 2003 2002 (1) 2001 (04/05)
Gross Income from Financial Operations 11,157 10,200 9,224 7,250 5,892 9.4
Income from Services, Insurance, Pensions and Annuities 14,417 12,398 10,129 7,777 6,275 16.3
Non-Interest Expenses (2) 10,428 9,015 8,770 8,425 7,056 15.7
Operating Income 8,183 7,342 5,714 4,255 3,140 11.5
Consolidated Recurring Net Income 5,443 4,870 3,717 3,080 2,354 11.8
Consolidated Net Income 5,251 3,776 3,152 2,377 2,389 39.1
Earnings per Share in 2004 and 2005 (in R$)
(other years: per 1,000 shares)
Consolidated Net Income 4.76 3.33 2.77 2.14 2.14 42.9
Book Value 14.09 12.33 10.43 8.12 6.79 14.3
Interest on Own Capital 1.68 1.21 0.97 0.74 0.72 38.8
Preferred Share (PN) Price (3) 57.05 38.93 26.73 15.95 17.47 46.5
Market Capitalization (in R$ millions) (4) 62,980 44,092 30,453 17,743 19,499 42.8
Balance Sheet (in R$ millions)
Total Assets 151,241 130,339 118,738 111,141 81,416 16.0
Total Loans (including endorsements and sureties) 67,756 53,275 44,581 45,414 34,282 27.2
Non-earmarked, Raised and Managed Own Resources 248,113 211,238 183,627 154,362 123,970 17.5
Subordinated Debt 4,584 4,765 4,814 5,707 1,433 (3.8)
Consolidated Stockholders’ Equity 15,560 13,971 11,879 9,036 7,578 11.4
Reference Equity (5) 20,644 19,806 17,185 16,573 10,585 4.2
Financial Ratios (%)
Average Return on Equity – Recurring 36.6 37.7 35.0 37.3 32.6
Average Return on Equity 35.3 29.2 29.7 28.8 33.1
Average Return on Assets 3.7 3.0 2.8 2.6 3.1
Efficiency Ratio (6) 50.3 53.9 54.5 58.2 62.1
Solvency (Basel) Ratio (7) 17.0 20.6 19.8 18.4 16.9
Fixed Assets Ratio (7) 26.1 27.4 25.0 33.1 36.7
Selected Measures
Assets under Administration (in R$ millions) 120,287 99,753 81,102 59,167 55,796 20.6
Number of Employees 51,036 45,316 42,450 43,215 45,409 12.6
Number of Branches 2,391 2,282 2,321 2,314 2,259 4.8
Number of PABs (banking services outlets) 783 791 851 878 925 (1.0)
Number of ATMs 22,023 21,150 20,021 17,926 13,777 4.1
(1) The consolidation of Banco Itaú BBA appears only on the Balance Sheet, and does not affect results.(2) Includes staff expenses, other administrative expenses, CPMF and other tax
expenses, and other operating expenses. (3) Based on the average price for December. (4) Calculated based on the average price of Itaú preferred shares in December. (5) Capital base,
calculated in compliance with Central Bank of Brazil Resolution 2.837, dated May 30, 2001, based on consolidated economic-financial data. (6) Since 2004, calculated in compliance
with international criteria as described in the Management Analysis of Operations. (7) As of December 31.
1
Annual Report 2005
Principal Indicators and
Highlights (inside front cover)
Chairman’s Message 2
The Economy in Review and 2005 Results
Message from the President 6
Outlook for 2006
Banco Itaú Holding
Financeira Profile 10
Financial Sector Analysis 12
Results 14
• Management’s Discussion
and Analysis of Financial
Condition and Results of
Operations 14
• Share Price and ADR
Performance 36
• Ratings and Recognition 38
Credit Portfolio 40
Management 44
Corporate Governance 46
Risk Management 52
Cost Management 54
Brand Management 56
Business Performance 58
Banco Itaú 60
Profile 62
Banking 63
Consumer Clients 63
• Retail
• Itaú Personnalité
• Itaú Private Bank
Commercial Clients 65
• Micro Companies
• Small Companies
• Middle Market Companies
• Institutional Clients
Public Sector 66
Home Loans 67
Credit Cards – Account Holders 68
Insurance, Pensions
and Annuities 70
Fund and Portfolio
Management 71
Itaú Corretora de Valores 72
Capital Markets Services 73
Itaucred Operations 74
Automobiles 74
Credit Cards –
Non-account holders 75
Taií – Consumer Finance 76
Banco Itaú BBA 78
Profile 80
Investment Banking 80
Corporate Banking 81
International Presence 84
Banco Itaú Europa 86
Banco Itaú Buen Ayre 88
Selected Highlights for 2005 89
Senior Management
and Directors 90
Corporate Information 94
Financial Statements 97
Glossary 182
| Banco Itaú Holding Financeira S.A. Annual Report 20052
Chairman’s MessageItaú has built up its sustainability over 60 years through a
corporate culture founded on ethics and quality service.
Today, these same attributes are shared by our 51,000
employees, who serve over 16 million clients.
The Economy in Review
After 60 years in the industry, Itaú is fully prepared to continue its uninterrupted,
sustained growth. Steady results throughout the institution’s history, seen yet again in
2005, reflect its unceasing efforts to ensure our practices maintain their capacity to
create value for everyone with whom we do business, independent of macroeconomic
conditions.
In 2005, for example, growth of the Brazilian economy was less robust than in 2004, with
GDP finishing lower.This slowdown was most evident in the third quarter of the year,
with a contraction of 1.2% against the previous quarter. As a result, this economic
situation impacted investments and the demand for durable consumer goods, which
also posted lower growth rates.
On the other hand, inflation remained close to the 5.1% ceiling established by the
Central Bank: the IPCA broad-based consumer price index hit a high of 5.7% for the year,
which represented a better control over prices in comparison to 7.6% in 2004.These
results augur well for consolidating the economic stability process and attaining the
4.5% goal set for 2006.
3
Despite higher interest rates in 2005, total credit with non-earmarked resources rose 18.8%
over 2004, due primarily to the 29.7% rise in consumer client credit, while commercial loans
grew 11.1%.
The Brazilian real also continued to strengthen against the US dollar in 2005. In spite of this,
domestic exports grew 22% year-on-year, thanks to higher prices of exported goods and a
stronger global economy.
Another reason for optimism comes from Brazil’s reduction of its foreign debt from US$220
billion in 2004 to approximately US$186 billion at year-end. Contributions came from the
private sector and the public sector, in addition to an early repayment of part of its debt with
the International Monetary Fund.
Apprehensive economic growth led to maintaining the Public Debt-GDP ratio at 51%,
halting the declining rates of previous years. In 2006, there will be room for economic
expansion, supported by fiscal adjustment and inflationary target policies.This should bring
about a positive impact on the performance of the financial sector, which has long displayed
a robust character and high level of competitiveness, as Brazil remains the only country in
Latin America whose leading financial institutions are locally controlled.
2005 Results – Unrivaled Performance
An invaluable gauge to ensure sustainability, Itaú’s consolidated earnings continued their
growth of previous years, rising to R$5,251 million in 2005 and generating an average
return of 35.3%.Total assets reached R$151,241 million, up 16.0% from 2004.This
performance was driven by growth in consumer loans and the acquisition of goods,
specifically in credit cards and automobile financing. As a result, the credit portfolio
climbed 27.2% to reach R$67,756 million at year-end.
Itaú’s preferred shares ended the period up 46.5%, while common shares finished 47.0%
higher.These increases extended to one of the Bank’s principal intangible assets: the Itaú
brand, which once again was considered the most valuable in Brazil. Clear evidence of the
value of our brand comes from the shared values and strength of Itaú’s performance
culture as demonstrated by our almost 51,000 employees, who constantly seek a better
relationship with the Bank’s 16 million-plus clients.
Chairman’s Message
Responsible management and operational excellence have
placed Itaú in the Dow Jones and São Paulo Stock Exchange
sustainability indices.We earned Moody’s highest rating for
financial strength in Brazil, and the highest individual
rating in Brazil from Fitch Ratings.
| Banco Itaú Holding Financeira S.A. Annual Report 20054
46.5%was how much Itaú preferred shares rose invalue in 2005
55
These results, which are due to our recognized operational excellence and responsible
conduct, have allowed the Bank to be part of the Dow Jones and São Paulo Stock
Exchange corporate sustainability indices, while our consistent performance over many
years allowed Moody's and Fitch Ratings to upgrade Itaú’s ratings. Based on these
evaluations, we are now known as Brazil’s best financial institution.
The segmentation strategy we adopted some years ago years has been accompanied by
a series of acquisitions and partnerships, and sticking with this business model has led to
growth in markets such as Consumer Credit, Insurance and Pensions. Our international
presence also expanded with the 2005 opening of a Banco Itaú BBA representative office
in China, which is designed to handle Brazilian corporations with commercial interests in
this increasingly important market.
Economic stability and increased investment capacity allow the Bank to create new
avenues for growth, but any actions we take will always be in keeping with the ethical
values that underline the 60 years of Itaú’s history.These are the foundations that ensure
the creation of value for our shareholders, help us overcome social challenges, let us
respect our natural resources, and give us the incentive for economic development.
Thank you to everyone who shares Itaú’s vision.
Cordially,
Olavo Egydio Setubal
Chairman of the Board of Directors
| Banco Itaú Holding Financeira S.A. Annual Report 20056
Message from the PresidentIn 2005, Itaú strengthened its position in the Consumer
Credit segment through strategic focus and an eye to the
future,which are fundamental characteristics of every Itaú
operation in Brazil and overseas.
Valuing a legacy and culture developed over 60 years. Staying connected with the
present and being alert to future trends, while always seeking superior results. This is
how Itaú has built on its performance each year and consolidated its leadership among
private sector banks in Latin America. In 2005, it was no different. Our credit portfolio
grew 27%, particularly in consumer finance, which led to greater overall earnings and
a larger client base.
The consumer finance segment has consolidated itself after the first wave of expansion,
begun in 2004, making Itaú a leading competitor in this market. Our Taií financing arm
increased its loans to lower income clients, adding 1.5 million new non-account holder
customers to the Bank’s portfolio, through strategically located points of sale in the
states of São Paulo and Rio de Janeiro. Part of this presence was via the Companhia
Brasileira de Distribuição (CBD – Paõ de Açucar) supermarket chain, which maintained
Financeira Itaú-CBD’s (FIC) expansion policy. In the same area, our partnership with Lojas
Americanas S.A. (LASA), through Financeira Americanas Itaú S.A. (FAI), allowed products
and financial services to be offered exclusively to LASA outlet customers in Brazil.
Among the larger growth segments was automobile financing, which rose 80.1% from
2004 and ended the year with a total portfolio of R$11.2 billion, thanks to the efficient
exploitation of expansion opportunities.
77
This same strategy was successfully adopted for credit cards, whereby Itaú became the
sector leader with a 21.7% market share in 2005, due to a new management agreement
with Credicard which helped segregate the 7.6 million cards managed between Itaú and its
partner, Citibank.This measure benefited all new clients through the Bank’s technology,
quality and wide range of products and services, in addition to leveraging the client base to
12.2 million card holders.
Itaú also won the right to manage the financial assets and employee payroll of the City of
São Paulo.This brings us a further 200,000 accounts, which should generate an additional 3%
to 4% in earnings from retail operations.
All our business activities arise from the ongoing effort to anticipate changing conditions,
plus having a clear strategic focus and solid ethical base, all of which guide Itaú’s initiatives.
This direction led to the reworking of our Vision in 2005, as well as the creation of the new
Code of Ethics, which relied on the participation of representatives from various areas and
levels of the Organization. Amongst the primary actions designed to ensure Sustainability
was the creation of our Executive Committee for Socio-environmental Responsibility and
the Socio-environmental Responsibility Commission, which will ensure that all our
businesses comply with the policies these two bodies establish and implement. One
example is Itaú’s analysis of socio-environmental impacts when granting credit, a result of
our adoption of the Equator Principles, which establish criteria for project financing in excess
of US$50 million. Using the same criteria, Itaú has developed a methodology to evaluate
investments of lesser value for middle market companies.
Increasing the number of areas and ways where we interact with the public is also an Itaú
hallmark. In 2005, we launched the Itaú Ombudsman's Office (Ouvidoria Corporativa Itaú)
which is an additional forum for dialogue within the Itaú customer support system, which
has been in operation since 1987. We also introduced the “Itaú Wants to Hear You”
campaign to encourage and publicize the use of our customer communication channels.
Such initiatives strengthen our commitment to ongoing improvement, and employ the
knowledge gained through customer opinions and suggestions to create valuable ways to
improve our products and services.
Outlook for 2006
The expansion of the credit portfolio and merging of the synergies arising from our
strategic alliances and partnerships will be an important challenge in 2006. The
consolidation of the market, combined with reduced chances of growth through
acquisitions, outline the conditions where by Itaú will employ the best methods to attain
suitable gains in scale in its operations.
Among the strategies to be implemented is increasing Itaú’s geographic coverage in
segments where the demand for credit tends to be greater, due to Brazil’s prevailing
economic conditions. We therefore expect an increased number of business units geared
to servicing small companies, and expanded automobile financing activities.
In the area of consumer finance, the Taií financing arm hopes to have 300 outlets open by
year-end through a nationwide expansion, particularly in Brazil’s northeast and south. We
will also seek to offer our clients an even wider variety of financial products through efforts
based on high sales productivity and a focus on earnings, the result of our cost and risk
Message from the President
Other areas of attention in 2006 will be the investment
banking and credit cards segments, in addition to
insurance,pensions and annuities,which have
considerable growth potential for the coming years.
| Banco Itaú Holding Financeira S.A. Annual Report 20058
99
management strategies. We also plan to introduce co-branded and private label credit cards through
Lojas Americanas S.A. and grow our client base through an increased presence of Financeira Itaú CBD
in the Companhia Brasileira de Distribuição supermarket chains.
In the credit cards market, the integration of Itaucard’s operations with those of Credicard should bring
about synergies in several areas, including the ability to generate credit card sales among non-account
holder customers, the management of partnerships, more focused activities in the Corporate Business
segment, and the diversity of Itaú’s distribution channels. On the other hand, the acquisition of Orbitall
– Brazil’s leader in the credit card processing market – added significant benefits and should provide
increased efficiency thanks to the possible synergies with Itaú’s existing infrastructure. These efforts are
all designed to maintain the Bank’s market leadership by optimizing its results.
Banco Itaú will also be dedicated to increasing its market share in Insurance, Pensions and Annuities,
which are sectors offering considerable growth potential in Brazil in the coming years.
Another key area of activity will be increasing our market share in the fast-growing Investment Banking
segment through Banco Itaú BBA. Earnings resulting from these activities have been taking up a
steadily growing portion of our corporate client financial margin, and we expect that in three to five
years Itaú BBA will be Brazil’s leading investment bank.
In light of the expected economic conditions for 2006, with continued stability, inflation control, lower
interest rates, a slight recovery in income and GDP growth of 3% to 4%, Itaú is well placed to maintain
the same efficient performance that has characterized the Organization for so many years. Our ability to
finance growth also allows us to adequately project our earnings and the creation of value for all our
shareholders, employees, clients and the general public.
By being active in all segments of the economy, Itaú expects to contribute even more to the
sustainable development of the country and consequently, be present in the lives of all Brazilians.
Sincerely,
Roberto Egydio Setubal
Chief Executive Officer
With a 22% market share incredit card sales, Itaucard is Brazil’s leaderin this segment
Banco Itaú Holding Financeira Profile
| Banco Itaú Holding Financeira S.A. Annual Report 200510
The new vision guides Banco Itaú Holding Financeira (Itaú), one of Brazil’s largest financial
institutions. With over 16 million clients, Itaú has developed the structure, products and services to satisfy
the needs of a wide variety of markets in Brazil and overseas. Through Banco Itaú and Banco Itaú BBA, it is
active in all areas of domestic economic activities.
At year-end, Itaú’s net shareholders’ equity was R$15.6 billion, it had R$151.2 billion in assets and a market
capitalization of R$63.0 billion. Its shares are traded on the São Paulo (Brazil), Buenos Aires (Argentina) and
New York stock exchanges.
A commitment to excellence has made Itaú part of sustainability indices such as the Dow Jones Sustainability
World Index (DJSWI) and the Bovespa Corporate Sustainability Index (ISE).
As Brazil’s largest wholesale bank, Itaú BBA serves the country’s 1,000 largest organizations, and is
also highly active in investment banking, where it combines specialized service for large corporations with
the high volume operations and service quality of Banco Itaú.
Banco Itaú operates in a wide variety of market segments: micro, small and middle market
companies, the public sector, institutional investors and consumer clients, plus high income (Personnalité)
and high net worth (Itaú Private) individuals, who receive specialized products and service designed to meet
their needs. It also handles underwriting, custodian services, securities brokerage, credit cards, consórcios,
insurance, bonus-enhanced annuities and private pension plans, automobile financing as well as sub-prime
lending for non-account holders.
Its extensive service network offers 4,558 facilities, including branches, banking services outlets, electronic
service units in companies and at Taií offices, and more than 22,000 Itaú ATMs. Consistent investments in
technology allow 2.6 billion operations to be conducted annually through self-service, ATMs, telephone, fax
and internet, plus direct debit card purchases.
Itaú is also internationally recognized as a leader among Brazilian private sector financial institutions operating
abroad. It serves consumer and commercial clients through its branches in Japan, the United States, the
Cayman Islands, Portugal, England, Argentina and China, while Banco Itaú BBA has branch offices in Uruguay
and the Bahamas, plus representative offices in Shanghai, Buenos Aires and New York. Itaú’s consolidated
overseas investments totaled R$6.5 billion (US$2.8 billion) at year-end, including non-financial activities.
11
Itaú’s VisionTo be the industry's best performing bank,long lasting, renowned for being soundand ethical, and distinguished by highlymotivated teams committed to customersatisfaction, to the community and togenerating competitive advantages.
The Economy
Economic growth in 2005 lagged that of 2004.The
slowdown in GDP, which began at the end of 2004,
bottomed out in the third quarter, dropping 1.2% from
the previous quarter.This contraction was due in part to a
considerable stockpiling of goods in the industrial sector.
With restrictive monetary policies and slow growth in
average real wages, investments backed off along with
demand for durable consumer goods. Only the
exceptional performance of exports prevented the
Brazilian economy from slowing further. On the other
hand, inflation only marginally exceeded the 5.1% ceiling
established by the Central Bank: the IPCA price index
measured inflation at 5.7% in 2005 against 7.6% in 2004,
pointing to a goal of 4.5% in 2006.
In 2005, the real strengthened about 16% in nominal
terms and over 20% in real terms in against the US dollar.
At the same time, Brazil reduced its total foreign debt
from US$220 billion in December of 2004 to about
US$188 billion at year-end.The private sector and public
sector both greatly reduced their debts in foreign
currency, highlighted by the Brazilian government’s early
repayment of US$15.8 billion to the International
Monetary Fund (IMF). Brazil’s exports rose from US$96.5
billion in 2004 to US$118.3 billion in 2005, benefiting from
higher prices of exported goods and a stronger global
economy.These positive conditions allowed the Central
Bank to embark on a purchasing policy which added
US$21.5 billion to foreign reserves during the year.
Public sector debt as a percentage of GDP was relatively
stable in 2005, finishing at about 51.7%, halting the slide
in the Debt-GDP ratio which highlighted 2004.The policy
to improve the debt profile, however, continued through
larger issues of pre-set securities, which reached 27.2% of
the federal securities debt, helping foreign currency-
denominated debt drop from 23% to 9% of net sector
public debt.These actions also helped reduce the impact
of exchange rate fluctuations on the fiscal accounts.
Financial Sector AnalysisHigher savings rates, easier access to capital markets and
increased banking services, available at 24,000 service points,
helped drive the banking sector in 2005.
| Banco Itaú Holding Financeira S.A. Annual Report 200512
13
The Banking Sector
The trend to grow assets continued in 2005, through
higher savings and substantial growth in sourcing funds
from capital markets, while the availability of banking
services grew to over 24,000 facilities (branches and
service outlets).
Despite high interest rates, total credit with non-
earmarked resources rose 18.8% from 2004.This increase
was driven primarily by consumer credit, which rose
29.7%, while commercial client credit climbed 11.1%.
Increased consumer loans led to a slight increase in
delinquencies, with the proportion of the portfolio over
90 days in arrears going from 6.2% in November 2004 to
6.8% by November 2005.
In tandem with substantial growth in the automobile
sector, whose domestic sales rose 6.3% against GDP
growth of 2%, consumer financing for automobile
purchasing rose 26.3%.
Credit cards were another product which performed
well in the consumer client segment.The number of
cards issued grew 27.4%, with transactions increasing
25.1%. Sales per card fell steadily during the period,
going from R$229 to R$207, or a 9.6% drop.This was
due to competition between the leading operators, who
have now begun marketing cards to increasingly lower
income groups.
Property loans to commercial clients grew 35.2% in 2005,
while working capital grew 21.2%.
Demand deposits posted real growth of 7.7% from
December 2004.Term deposits had real growth of 27%,
while savings remained unchanged from the previous year.
Capital markets were much more buoyant in 2005
than in previous years. Debenture issues rose fivefold
from R$10.5 billion to R$51.5 billion, while the value of
shares issued climbed 17% from R$3.9 billion in 2004
to R$4.6 billion by year-end.
The average yearly rate for pre-set certificates of deposit
rose from 16.2% in November 2004 to 16.7% by
November 2005, following an increase in the Selic
inflation rate, which was directly affected by the demand
of public sector funds.
Finally, the share of non-earmarked credit in bank
assets (1) grew from 21% in September 2004 to 24%
by September 2005.The share of government securities
in the portfolio also increased, though somewhat less,
moving from 20% in September 2004 to 21% in
September 2005.
18.8%growth in total credit with non-earmarkedresources in 2005
13
1 Central Bank of Brazil sample of 104 financial institutions, including the following types: Commercial Banks, Universal Banks having a Commercial Portfolio or Savings Banks that arenot part of a banking conglomerate; and Banking Conglomerates containing at least one institution which is a Commercial Bank or Universal Bank having a commercial portfolio.
ResultsManagement’s Discussion and Analysis ofFinancial Condition and Results of Operations
Positive macroeconomic conditions, combined with our
strategic decision to focus more on commercial activities in
segments where we have traditionally kept a low profile, such
as consumer credit and loans to micro, small and middle
market companies, resulted in steady growth of the credit
portfolio and altered the dynamic of our revenue sources
throughout the year.
| Banco Itaú Holding Financeira S.A. Annual Report 200514
We have modified the calculation for Return on Net Equity (ROE) and introduced the metric of Annualized Return on Average
Net Equity, where the closing balance of net equity has been replaced by its average balance. The average balance
accumulated for the year is obtained by the arithmetic average of the balances on the last day of the past five quarters
(Dec. + Mar. + Jun. + Sept. + Dec. / 5).
Figures in the tables in this Annual Report are expressed in millions,unless otherwise indicated.Calculations of yearly changes
and totals are expressed as percentages.
Future expectations arising from the reading of the Management Discussion and Analysis of Financial Condition and Results
of Operations should take into consideration the risks and uncertainties that involve any activities which are beyond the
control of the companies of the Itaú conglomerate, including political and economic changes,volatility in interest and foreign
exchange rates, technological changes, inflation, financial disintermediation, competitive pressures on products and prices,
and changes in tax legislation.
15
Managerial Income StatementOur strategy for managing the foreign exchange risk on capital
invested abroad is designed to prevent exchange rate
fluctuations from affecting results.To achieve this objective, we
use derivatives to neutralize foreign exchange risk and
remunerate investments in reais (R$). Our hedging strategy also
takes into account all the related tax effects associated with the
non-taxability/deductibility of exchange rate fluctuations when
the real is strengthening/weakening against foreign currencies,
as well as those arising from the types of derivatives used.
When there is considerable variation in parity between the real
and other foreign currencies, a significant impact is reflected in
various line-item entries in the financial statements, with
particular emphasis on financial revenues and expenses.
As a result, in Q205 the Management Discussion & Analysis
began including the Managerial Income Statement, which
highlights the impact of exchange rate fluctuations on capital
investments abroad and the effects arising from hedging these
positions.The Managerial Income Statement is derived from a
series of reclassifications made to the general Income Statement,
while the managerial financial margin includes two adjustments
in relation to the overall financial margin: (i) all the effects of
exchange rate fluctuations on investments abroad, which are
distributed over several line-item entries in the general income
statement; and (ii) the tax effects of hedging these investments,
which are reflected in the general income statement in the tax
expenses (PIS and COFINS) and income tax and social
contribution line entries.
Additionally, the managerial financial margin has been broken
down by Banking operations associated with customer business
activities;Treasury – in which an opportunity cost is attributed to
each transaction; and Management of the foreign exchange risk
on investments abroad, which is essentially the remuneration of
capital used for these investments, expressed at the CDI
(certificate of deposit) rate.The following table shows how the
managerial financial margin is determined for managing the
foreign exchange risk of investments abroad.
The real strengthened 11.8% against the US dollar during 2005,
finishing the year at 2.3407 reais to the dollar, down from
R$2.6544 the previous December. In 2004 the trend was similar,
as the real rose 8.1% against the dollar over the year, closing with
an exchange rate of 2.6544 reais to the dollar, while in 2003 the
final figure was R$2.8892.
in R$ Millions
Initial Balance Gross Value Tax Effects Net Value 2005Capital Investments Abroad (A) 5,637 Exchange Variation on Investments Abroad (B) (752) (752)Effect of exchange risk management of investments abroad (C) = (D) + (E) 2,237 (829) 1,408
Assets Position in DI (D) 5,637 1,042 (386) 656 Liabilities Position in Foreign Currency (E) (8,957) 1,195 (443) 752
Managerial Financial Margin of Exchange Risk of Investments Abroad (F) = (B) - (C) 1,485 (829) 656
Initial Balance Gross Value Tax Effects Net Value 2004Capital Investments Abroad (A) 5,687 Exchange Variation on Investments Abroad (B) (395) (395)Effect of exchange risk management of investments abroad (C) = (D) + (E) 1,517 (562) 955
Assets Position in DI (D) 5,687 889 (329) 559 Liabilities Position in Foreign Currency (E) (9,036) 628 (233) 395
Managerial Financial Margin of Exchange Risk of Investments Abroad (F) = (B) - (C) 1,122 (562) 559
Consolidated Statement of Income
in R$ Millions
Banco Itaú HoldingManagerial Adjusts
Accounting Exchange Tax Effects Managerial 2005 from Variation from Hedge of
on Investments InvestmentsAbroad Abroad
Managerial Financial Margin 13,984 117 (829) 13,272 • Banking Operations 12,017 - - 12,017 • Treasury 599 - - 599 • Management of Foreign Exchange Risk from Investments Abroad – net of tax effects 1,368 117 (829) 656
Result from Loan Losses (2,827) (12) - (2,840)Provision for Loan and Lease Losses (3,716) (12) - (3,729)Credits Recoveries and Renegotiated 889 - - 889
Net Income from Financial Operations 11,157 104 (829) 10,432 Other Operating Income / (Expenses) (2,974) 94 104 (2,776)
Banking Service Fees 7,737 1 - 7,738 Result from Operations of Insurance,Capitalization and Pension Plans 798 - - 798 Non-Interest Expenses (10,428) (31) - (10,459)Tax Expenses for ISS,PIS and COFINS (1,613) - 104 (1,509)Equity in the Earnings of Associated Companies 14 155 - 169 Other Operating Income 518 (31) - 487
Operating Income 8,183 198 (725) 7,656 Non-Operating Income 18 2 - 20 Income before Tax 8,201 200 (725) 7,676 Income Tax and Social Contribution (2,321) (17) 725 (1,613)Extraordinary Results (192) - - (192)Profit Sharing (481) - - (481)Minority Interests 45 (183) - (138)Net Income 5,251 - - 5,251 Reconciliation of the Managerial Financial Margin of Management of Foreign Exchange Risk on Investments Abroad (see table on previous page): R$1,368 million plus R$117 million = R$1,485 million.
in R$ Millions
Banco Itaú HoldingManagerial Adjusts
Accounting Exchange Tax Effects Managerial 2005 from Variation from Hedge of
on Investments InvestmentsAbroad Abroad
Managerial Financial Margin 11,127 69 (562) 10,634 • Banking Operations 9,231 - - 9,231 • Treasury 844 - - 844 • Management of Foreign Exchange Risk from Investments Abroad – net of tax effects 1,053 69 (562) 559
Result from Loan Losses (927) (8) - (935)Provision for Loan and Lease Losses (1,582) (8) - (1,589)Credits Recoveries and Renegotiated 654 - - 654
Net Income from Financial Operations 10,200 61 (562) 9,699 Other Operating Income / (Expenses) (2,858) (48) 71 (2,836)
Banking Service Fees 6,165 0 - 6,166 Result from Operations of Insurance,Capitalization and Pension Plans 781 - - 781 Non-Interest Expenses (9,015) (19) - (9,034)Tax Expenses for ISS,PIS and COFINS (1,183) - 71 (1,114)Equity in the Earnings of Associated Companies 79 6 - 85 Other Operating Income 315 (35) - 280
Operating Income 7,342 13 (492) 6,863 Non-Operating Income 29 (0) - 29 Income before Tax 7,371 12 (492) 6,892 Income Tax and Social Contribution (2,092) 0 492 (1,600)Extraordinary Results (1,094) - - (1,094)Profit Sharing (358) - - (358)Minority Interests (52) (13) - (64)Net Income 3,776 - - 3,776 Reconciliation of the Managerial Financial Margin of Management of Foreign Exchange Risk on Investments Abroad (see table on previous page): R$1,053 million plus R$69 million = R$1,122 million.
| Banco Itaú Holding Financeira S.A. Annual Report 200516
17
Consolidated Balance Sheet
in R$ Millions
ChangeASSETS 31-Dec-05 31-Dec-04 Dec05 – Dec04 %Current and Long Term Assets 148,367 127,220 21,147 16.6%
Cash And Cash Equivalents 2,085 1,930 154 8.0%Short-term Interbank Deposits 22,877 19,747 3,130 15.9%Securities and Derivative Financial Instruments 33,128 29,176 3,953 13.5%Interbank and Interbranch Accounts 13,707 10,878 2,829 26.0%Loans.Leasing Operations and Other Credits 60,636 47,407 13,229 27.9%(Allowance for Loan Losses) (4,107) (3,054) (1,054) 34.5%Other Assets 20,042 21,135 (1,094) -5.2%
Foreign Exchange Portfolio 6,514 9,159 (2,645) -28.9%Others 13,528 11,976 1,552 13.0%
Permanent Assets 2,875 3,119 (244) -7.8%Investments 749 920 (171) -18.6%Fixed Assets 1,854 1,965 (111) -5.7%Deferred Changes 272 234 38 16.2%
TOTAL ASSETS 151,241 130,339 20,903 16.0%
in R$ Millions
ChangeLIABILITIES 31-Dec-05 31-Dec-04 Dec05 – Dec04 %Current and Long Term Liabilities 134,487 115,127 19,360 16.8%
Deposits 50,520 42,030 8,490 20.2%Demand Deposits 12,689 11,156 1,533 13.7%Saving Account 19,783 19,197 585 3.0%Interbank Deposits 646 647 (2) -0.3%Time Deposits 17,402 11,029 6,373 57.8%
Deposits Received under Securities Repurchase Agreements 22,031 16,098 5,932 36.8%Funds from Acceptances and Issue of Securities 4,961 3,431 1,530 44.6%Interbank and Interbranch Accounts 1,043 1,078 (35) -3.3%Borrowings and On-lendings 9,156 10,518 (1,362) -12.9%Derivative Financial Instruments 2,436 1,173 1,263 107.7%Technical Provisions for Insurance,Pension Plans and Annuities 14,640 11,023 3,616 32.8%Other Liabilities 29,701 29,775 (74) -0.2%
Foreign Exchange Portfolio 6,634 9,405 (2,771) -29.5%Subordinated Debt 4,584 4,765 (181) -3.8%Others 18,482 15,605 2,878 18.4%
Deferred Income 71 47 24 50.3%Minority interest in subsidiaries 1,124 1,193 (70) -5.9%Stockholders’Equity 15,560 13,971 1,589 11.4%TOTAL LIABILITIES 151,241 130,339 20,903 16.0%
Loans in R$ Millions
Change31-Dec-05 31-Dec-04 Dec05 – Dec04 %
Loans 60,636 47,407 13,229 27.9%Endorsements and Sureties 7,121 5,868 1,252 21.3%TOTAL LOANS 67,756 53,275 14,481 27.2%
Loans and Securities in R$ Millions
Change31-Dec-05 31-Dec-04 Dec05 – Dec04 %
Consumer Clients 28,691 18,272 10,419 57.0%Business Loans 34,524 30,480 4,044 13.3%
Micro,Small and Mid-sized Companies 12,784 9,718 3,066 31.6%Large Corporations 21,740 20,763 977 4.7%
Special Purpose Loans 4,541 4,523 18 0.4%Total Loans 67,756 53,275 14,481 27.2%Public Securities 6,638 7,486 (848) -11.3%Private Securities 12,781 12,145 636 5.2%Total Securities 19,419 19,631 (212) -1.1%TOTAL 87,175 72,906 14,269 19.6%
Banco Itaú Holding Financeira S.A. is a publicly-traded company which is active in all aspects of the
banking industry in Brazil and overseas through its subsidiary and related firms. Its consolidated net
income in 2005 totaled R$5,251 million, a 39.1% year-on-year increase.
Consolidated shareholders’equity – net of minority shareholders – reached R$15,560 million at year-
end, up 11.4% y-o-y. During the reporting period we purchased a considerable amount of our own
shares for Treasury, coming primarily from the sale of Itaú stock by SPANISH INSTITUTION La Caixa.
Our average yearly return on equity (ROE) was 35.3% in 2005, a 6.1% improvement from the
previous year.Total assets reached R$151,241 million at year-end, a 16.0% y-o-y rise, while the
average yearly return on assets (ROA) was 3.7%, up 0.7% from 2004. Itaú’s Solvency (Basel) ratio
finished the year at 17.0%, which was 3.6% lower than a year earlier.
In 2005, the development of various economic activities in Brazil and abroad continued to benefit
from a positive business environment. In particular, the Brazilian banking industry saw an even
greater demand for credit than that of 2004, primarily in the consumer finance segment.The real
strengthened 11.8% against the US dollar during 2005, finishing the year at 2.3407 reais to the dollar.
Brazil’s country risk (EMBI) reached 305 basis points at the end of the period, a 20.4% improvement
over 2004.The yearly Selic interest rate finished at 18.0%, slightly higher than the 17.75% of the
previous year.
Positive macroeconomic conditions, combined with our strategic decision to focus more on
commercial activities in segments where we have traditionally kept a low profile, such as consumer
credit and loans to micro, small and middle market companies, resulted in steady growth of the
credit portfolio and altered the dynamic of our revenue sources throughout the year. At December
31, total loans and financings, including endorsements and sureties, reached R$67,756 million, a
27.2% y-o-y increase. Consumer client operations grew 57.0% in 2005, finishing at R$28,691 million.
The principal highlight was the 80.1% increase in automobile financing, which was due to the
consolidation of investments undertaken in recent years in this segment (the acquisitions of
Finaustria, Banco Fiat and Intercap), and the organic growth of our operations. Our other consumer
client products also underwent substantial development in 2005. Personal loans grew 49.0%, while
credit card operations rose 40.1%. Increased activity with commercial clients, specifically among
micro, small and middle market companies, helped this segment generate a 31.6% rise, totaling
R$12,784 million. Credit for large corporations remained essentially unchanged throughout the year,
as these clients have increasingly returned to tapping the capital markets to fund the expansion of
their operations.We have prioritized those products in our credit portfolio which can make a greater
contribution to the managerial financial margin, as opposed to products such as payroll-deductible
credit, for example, which generate lower spreads due to higher competition.
| Banco Itaú Holding Financeira S.A. Annual Report 200518
ROE (%) Net Earnings (in R$ Millions)
2,377
3,1523,776
5,251
28.8% 29.7% 29.2%35.3%
2002 2003 2004 2005
Net Earnings and Return onShareholder´s Equity
Selic Rate (%) Dollar exchange rate(in R$)
2.6544 2.6662 2.3504 2.2222 2.3407
17.75% 19.25% 19.75% 19.50% 18.00%
dec/04 mar/05 jun/05 sep/05 dec/05
Selic Rate and Dollar Exchange Rate
Credit Operations (*)in R$ billions
in foreign currency+ foreign currency-indexed
in local currency
67.8
10.6
11.6
12.2
16.3
57.1
41.8
32.3
29.1
53.3
44.545.4
dec/02 dec/03 dec/04 dec/05
(*) Includes endorsements and sureties
19
The organic growth process of our credit portfolio and an altered product mix had a significant impact
on our performance, helping increase our managerial financial margin 24.8% to reach R$13,272 million.
The managerial financial margin from banking activities grew 30.2% to R$12,017 million during the
year, and was one of the cornerstones of our increased earnings.The managerial financial margin from
Treasury fell R$246 million year-on-year, finishing at R$599 million.This decline was due in part to our
strategy of managing market risk and interest on our credit operations, as well as the impact of a lower
IGP-M inflation rate on our portfolios associated with this index.The increase in average CDI rates
during the year allowed our financial margin on the management of exchange risk on investments
abroad, net of fiscal effects, to rise R$96 million, closing at R$656 million.
At the end of 2003, we anticipated falling interest rates and a consequent drop in the financial margin
by adopting a series of strategies that have helped grow and sustain our earnings.We began focusing
on consumer finance and loans to micro, small and middle market companies, and started to work
more closely with non-account holder clients.
As a result of these strategies, there were increased expenses related to provisions for doubtful loan
losses, as those operations capable of generating higher earnings generally carry a higher degree of
risk.We also increased our provisions for doubtful loan losses by R$370 million to hit R$1,370 million by
year-end. However, our policies of assessing credit quality and seeking a better risk-return ratio helped
delinquency levels remain within the acceptability limits established when we adopted this strategy.
Earnings from financial services also benefited from the new business dynamic associated with our
consumer clients, account holders and non-account holders.
The increase in our equity stakes in Credicard and Orbitall, which occurred at the end of 2004, combined
with organic growth in Itaucard’s activities, contributed to a substantial increase in earnings from credit
cards throughout 2005.At the same time, the emphasis we placed on consumer finance, particularly in
leasing and financing of vehicles, increased our credit-related earnings during the year, while a larger
client base generated positive results from our checking account services.Finally, we experienced
growth in our asset management activities, due in part to increased investments in our funds.
In 2005, we kept a keen eye on cost management.We reconciled the need for increased non interest-
related expenses associated with the structuring and consolidation of strategic initiatives – represented
by our Itaucred and Orbitall operations – with the processes and goals implemented in recent years to
rationalize and control costs.Throughout the year, non-interest related expenses rose R$1,425 million
from their 2004 levels, with about 80.0% of this figure being directly associated with strategic initiatives.
Net of the impact of these costs, non-interest related expenses rose just 3.0% year-on-year.
We also worked on attaining and maintaining increased productivity levels, seen in our improved
Efficiency ratio, which reached 50.3% in 2005, down from 53.9% the previous year, even including the
costs associated with our recent strategic initiatives.The methodology we have adopted to calculate
the Efficiency ratio is based on best international practices and takes in a wide range of banking
activity income and expenses.
Banking Operations Treasury
Management of Exchange Risk on Investments Abroad
2004 2005
Managerial Financial Margin in R$ millions
NPL Ratio – Commercial Clients
NPL Ratio NPL Ratio – Consumer Clients
10.7
4.2
1.5
4.1
2.22.9
0.9
3.5
1.3
7.3
5.6 5.8
dec/02 dec/03 dec/04 dec/05
NPL Ratio (*)
Consumer/Commercial Clients (%)
9.2319,231 12,017
10,634
13,272
844
599
559
656
Non-Interest Expensesin R$ millions
5,1214,466
7,7386,166
2002 2003 2004 2005
Earnings from Services in R$ millions
2005 2004 %Non-Interest Expenses (A) (10,459) (9,034) 15.8%- Managerial Financial Margin 13,272 10,634 24.8%- Income from Services 7,738 6,166 25.5%- Income from Insurance,
Pensions & Annuities 798 781 2.2%- ISS,PIS and COFINS Tax Expenses (1,509) (1,114) 35.5%- Other Operating Income 487 280 73,9%Subtotal – Income (B) 20,785 16,747 24.1%Efficiency Ratio (A/B) 50.3% 53.9%
(*) Non-performing loans: exceeding 60 days in arrears
The termination of our partnership with America Online Latin America Inc. (AOLA) had a positive
effect on Other Operating Income during the year. Our financial statements showed an outstanding
balance, entered in Other Sundry Liabilities, associated with monies received in advance, pursuant to
the terms of our service contract with AOLA.These monies have been booked as income to the
extent that they were spent in connection with services contracted. After receiving legal
authorization from the United States to terminate the contract, we fully recognized the outstanding
amount with respect to these monies, which totals R$120 million.
Higher tax expenses during the year were due primarily to increased operational activities, including
acquiring larger equity stakes in Credicard and Orbitall. Additionally, tax on Interest on Own Capital
from inter-company payments within the Itaú conglomerate helped raise our PIS and Cofins tax
expenditures.
Income Tax and Social Contribution tax payments on net income remained practically unchanged
from 2004, despite higher Operating Income.This was due in great part to the fiscal effect on the
increased expenses for Interest on Own Capital.
The Tax Credits – Net Equity ratio reached 31.9%, a 1.1 percentage point drop due to a higher
consumption of tax credits on tax losses and a higher tax deduction on loan losses, which were
partially offset by the reduction of net equity resulting from the repurchase of shares for Treasury.
In 2005, overall growth in deposits was helped by increased time deposits, which in turn were
related to the rise in credit we made available.
With the demand for credit heating up, financial institutions have been increasingly facing important
questions over the need for consistent funding sources to sustain their ability to offer credit
products. Here, Itaú has an important competitive advantage, as we employ our vast funding
network and solid base of deposits to support the rapid expansion of our credit portfolio. As well, we
finished 2005 with R$120,287 million in our investment funds and managed portfolios, making us
one of Brazil’s largest private sector asset managers.
Technical provisions for Insurance, Annuities and Pensions grew 32.8% in 2005, reaching R$14,640
million by year-end. Among our Pensions products, in general, technical provisions rose 39.4% to
R$11,940 million. Once again, the VGBL (Free Benefit Generator Plan) family of products performed
well throughout the year, while technical provisions for VGBLs climbed 58.7% y-o-y to finish the year
at R$7,046 million.
| Banco Itaú Holding Financeira S.A. Annual Report 200520
487
280
2004 2005
Other Operating Incomein R$ millions
Non-Interest Expenses in R$ millions
2005 2004 %- PIS/COFINS (1,230) (923) 33.3%- ISS (279) (191) 46.2%- IR/CSLL (1,613) (1,600) 0.8%Total (3,122) (2,713) 15.1%
dec/02 dec/03 dec/04 dec/05
Deposits and Assets under Managementin R$ billions
Funds and ManagedPortfolios
Deposits
50.5
120.
3
42.0
99.8
36.7
81.1
39.0
59.2
Technical Provisions – Insurance,Pensions and Annuitiesin R$ billions
Technical Provisions – Pensions
Technical Provisions – Annuities
Technical Provisions – Insurancedec/02 dec/03 dec/04 dec/05
14.6
11.0
4.4
8.6
2.5
11.9
1.11.6
1.01.4
7.7
5.5
1.01.2
0.91.0
21
Itaú’s Operational SegmentsThe segmentation structure of our operations appears below.
The Itaubanco segment represents Banking, Credit Cards –
account holders, Fund Management, Insurance, Pensions and
Annuities, and Managed Portfolios.The Itaú BBA segment covers
Large Corporations (sales exceeding R$100 million per year).
Itaucred includes the results of our investments, plus strategic
initiatives begun at the end of 2004 to provide credit to non-
account holders.
Strategies and Outlook
Itaubanco
• Cross-selling of products;• Focus on the credit cycle with a view to sustainable growth;• Growth in Insurance, Private Pensions and Annuities;• Rationalization of processes, leading to cost reductions and• Specialization, diversification and high quality of products and services offered.
Itaú BBA
• Cross-Selling: unlock synergies with Itaú, and increase the banking services on offer, such as administration of payroll and collections;• Investment Banking: maintain leadership in the domestic fixed income market, continue to play a key role in the primary market for
equities, expand our operations in Mergers & Acquisitions, and look to become the country’s leading investment bank; and• International Area: support the internationalization process of Brazilian companies by offering products and services through the Itaú
Group’s overseas structure.
Itaucred
• Focus on the credit cycle with a view to sustainable growth;• Reach new clients through new channels;• Cross-selling of products;• Automobiles: continue to increase our market share by developing new segments and by a presence in new markets; and• TAIÍ: focus on consumer credit products and consumer loans for low-income customers, and offering banking products to non-
account holders.
Itaú
Banco Itaú
Itaubanco
Banking
Cards – account holders
Insurance,Pensions and Annuities
Banco Itaú BBA
Itaucred Corporate Operations&
Investment Banking
Taií
Automobiles
Cards – non-account holders
Corporation
Managed Fundsand Portfolios
Allocated CapitalThrough the use of our own model for assessing credit, market
and operational risks, as well as taking into account the regulatory
model and amount of fixed assets, we adjusted the pro forma
figures to demonstrate the impacts associated with the allocation
of capital.
This has allowed has us to calculate the Risk-Adjusted Return On
Capital (RAROC), which is a performance metric consistently
adjusted to help determine if Itaú has the right balance between
capital needs, returns and risk.
The adjustments made in the Balance Sheet and in the Income
Statement were based on information provided by the
management teams of our various business units.
The Corporation column shows the results related to the excess
of capital and subordinated debt, as well as the equity accounting
result of the companies that are not associated with these
segments.Additionally, profit from our Minority Interest in
Subsidiaries and the Extraordinary Result was booked in the
Corporation column.
| Banco Itaú Holding Financeira S.A. Annual Report 200522
Pro Forma Financial Statement, by Segment
At December 31, 2005 in R$ Millions
Banco Itaú HoldingASSETS Itaubanco Itaú BBA Itaucred Corporation ItaúCurrent and Long-Term Assets 113,673 43,205 15,852 3,911 148,367Cash and Cash Equivalents 1,967 117 - 0 2,085Short-term Interbank Deposits 33,498 13,280 - 838 22,877Securities 22,716 10,124 - 2,317 33,128Interbank and Interbranch Accounts 13,696 75 - 0 13,707Loans 25,810 18,015 16,811 - 60,636(Allowance for Loan Losses) (2,657) (342) (1,109) - (4,107)Other Assets 18,643 1,936 150 756 20,042Permanent Assets 2,135 51 103 585 2,875TOTAL ASSETS 115,808 43,256 15,955 4,497 151,241
in R$ Millions
Banco Itaú HoldingLIABILITIES Itaubanco Itaú BBA Itaucred Corporation ItaúCurrent and Long-Term Liabilities 108,147 38,916 14,267 1,432 134,487Deposits 50,761 20,664 - - 50,520Securities Repurchase Agreements 10,415 3,992 11,569 - 22,031Funds from Acceptances and Issue of Securities 5,039 438 - - 4,961Interbank and Interbranch Accounts 846 261 - - 1,043Borrowings 2,147 6,959 51 - 9,156Derivative Financial Instruments 1,261 2,560 - 17 2,436Other Liabilities 23,038 4,043 2,648 1,415 29,701Technical Provisions for Insurance,Pension Plans and Annuities 14,640 - - - 14,640Deferred Income 59 12 - - 71Minority Interest in Subsidiaries - - - 1,124 1,124Allocated Capital Level I 7,603 4,328 1,688 1,941 15,560TOTAL LIABILITIES 115,808 43,256 15,955 4,497 151,241Note:The Consolidated figures do not represent the sum of the parts because certain intercompany transactions were eliminated in the Consolidated calculations.
Consolidated Pro Forma Income Statement, by Segment
in R$ Millions
Banco Itaú Holding2005 Itaubanco Itaú BBA Itaucred Corporation ItaúManagerial Financial Margin 8,327 1,740 2,338 867 13,272
• Banking Operations 7,793 1,004 2,338 883 12,017 • Treasury 66 549 - (16) 599 • Management of Foreign Exchange Risk from Investments Abroad - net of tax effects 468 188 - - 656
Result from Loan Losses (2,272) 298 (687) (179) (2,840)Provision for Loan and Lease Losses (2,797) (85) (847) - (3,729)Credits Recoveries and Renegotiated 526 383 160 (179) 889
Net Income from Financial Operations 6,055 2,038 1,651 688 10,432 Other Operating Income / (Expenses) (1,466) (384) (910) (17) (2,776)
Banking Service Fees 6,500 383 864 (8) 7,738 Partial Result of Insurance,Capitalization and Pension Plans 798 - 0 - 798 Non-Interest Expenses (8,073) (681) (1,628) (77) (10,459)Taxes Expenses for ISS,PIS and COFINS (1,066) (107) (224) (113) (1,509)Equity in the Earnings of Associated Companies - - - 169 169 Other Operating Income 375 20 78 13 487
Operating Income 4,590 1,654 741 671 7,656 Non-Operating Income 18 2 1 (1) 20 Income Before Tax 4,607 1,656 743 670 7,676 Income Tax and Social Contribution (1,072) (313) (200) (29) (1,613)Extraordinary Results - - - (192) (192)Profit Sharing (357) (101) (18) (6) (481)Minority Interests - - - (138) (138)Net Income 3,179 1,242 525 305 5,251 (RORAC) - Return over Level I Allocated Capital 43.1% 34.2% 39.8% 12.0% 35.3%Efficiency Ratio 54.1% 33.4% 53.3% 10.2% 50.3%Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
23
Pro Forma Financial Statement, by Segment
At December 31, 2004 in R$ Millions
Banco Itaú HoldingASSETS Itaubanco Itaú BBA Itaucred Corporation ItaúCurrent and Long-Term Assets 98,902 34,412 8,809 5,826 127,220Cash and Cash Equivalents 1,809 115 - 0 1,930Short-term Interbank Deposits 28,022 8,409 - 150 19,747Securities 18,303 7,646 - 5,182 29,176Interbank and Interbranch Accounts 10,761 129 - 0 10,878Loans 20,582 17,671 9,154 - 47,407(Allowance for Loan Losses) (2,338) (252) (464) - (3,054)Other Assets 21,764 694 118 494 21,135Permanent Assets 2,218 76 54 771 3,119TOTAL ASSETS 101,120 34,488 8,863 6,597 130,339
in R$ Millions
Banco Itaú HoldingLIABILITIES Itaubanco Itaú BBA Itaucred Corporation ItaúCurrent and Long-Term Liabilities 94,215 31,283 7,888 2,470 115,127 Deposits 41,703 15,093 - - 42,030 Securities Repurchase Agreements 9,534 2,510 6,121 - 16,098 Funds from Acceptances and Issue of Securities 3,558 838 - - 3,431 Interbank and Interbranch Accounts 885 205 - - 1,078 Borrowings 2,328 8,190 - - 10,518 Derivative Financial Instruments 908 1,150 - 1 1,173 Other Liabilities 24,276 3,298 1,767 2,469 29,775 Technical Provisions for Insurance,Pension Plans and Annuities 11,023 - - - 11,023 Deferred Income 36 11 - - 47 Minority Interest in Subsidiaries - - - 1,193 1,193 Allocated Capital Level I 6,868 3,194 975 2,934 13,971 TOTAL LIABILITIES 101,120 34,488 8,863 6,597 130,339 Note:The Consolidated figures do not represent the sum of the parts because certain intercompany transactions were eliminated in the Consolidated calculations.
Consolidated Pro Forma Income Statement, by Segment
in R$ Millions
Banco Itaú Holding2004 Itaubanco Itaú BBA Itaucred Corporation ItaúManagerial Financial Margin 7,649 1,249 1,068 669 10,634
• Banking Operations 6,632 923 1,068 608 9,231 • Treasury 609 174 - 61 844 • Management of Foreign Exchange Risk from Investments Abroad - net of tax effects 407 152 - - 559
Result from Loan Losses (973) 210 (172) - (935)Provision for Loan and Lease Losses (1,437) 191 (344) - (1,589)Credits Recoveries and Renegotiated 463 19 172 - 654
Net Income from Financial Operations 6,675 1,459 896 669 9,699 Other Operating Income / (Expenses) (2,039) (308) (490) 1 (2,836)
Banking Service Fees 5,439 307 424 (4) 6,166 Partial Result of Insurance,Capitalization and Pension Plans 781 - - - 781 Non-Interest Expenses (7,587) (622) (806) (19) (9,034)Taxes Expenses for ISS,PIS and COFINS (840) (69) (117) (86) (1,113)Equity in the Earnings of Associated Companies - - - 85 85 Other Operating Income 169 78 9 24 280
Operating Income 4,637 1,151 406 669 6,863 Non-Operating Income 29 2 (4) 2 29 Income Before Tax 4,665 1,153 402 671 6,892 Income Tax and Social Contribution (1,164) (266) (105) (65) (1,600)Extraordinary Results - - - (1,094) (1,094)Profit Sharing (284) (59) (12) (3) (358)Minority Interests - - - (64) (64)Net Income 3,218 829 285 (555) 3,776 (RORAC) - Return over Level I Allocated Capital 46.9% 27.2% 35.2% -21.5% 28.7%Efficiency Ratio 57.5% 39.8% 58.3% 3.1% 53.9%Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
| Banco Itaú Holding Financeira S.A. Annual Report 200524
Pro Forma Financial Statement, by Segment
At December 31, 2005 in R$ Millions
ItaubancoASSETS Branch Credit Cards Insurance, Consolidated
Banking Accounting Pensions and Holders Annuities
Current and Long-Term Assets 90,308 6,266 17,100 113,673 Cash and Cash Equivalents 1,873 73 21 1,967Short-term Interbank Deposits 32,743 755 - 33,498 Securities 6,552 721 15,444 22,716 Interbank and Interbranch Accounts 13,696 - - 13,696 Loans 22,193 3,616 - 25,810 (Allowance for Loan Losses) (2,528) (128) - (2,657)Other Assets 15,778 1,230 1,635 18,643 Permanent Assets 1,771 157 207 2,135TOTAL ASSETS 92,079 6,422 17,307 115,808
in R$ Millions
ItaubancoLIABILITIES Branch Credit Cards Insurance, Consolidated
Banking Accounting Pensions and Holders Annuities
Current and Long-Term Liabilities 86,372 5,761 16,014 108,147Deposits 50,761 - - 50,761 Securities Repurchase Agreements 10,415 - - 10,415 Funds from Acceptances and Issue of Securities 5,039 - - 5,039 Interbank and Interbranch Accounts 846 - - 846 Borrowings 2,005 142 - 2,147Derivative Financial Instruments 1,261 - - 1,261Other Liabilities 16,044 5,619 1,374 23,038Technical Provisions for Insurance,Pension Plans and Annuities - - 14,640 14,640 Deferred Income 59 - 0 59 Allocated Capital Level I 5,648 661 1,293 7,603TOTAL LIABILITIES 92,079 6,422 17,307 115,808
Consolidated Pro Forma Income Statement, by Segment
in R$ Millions
Itaubanco2005 Branch Credit Cards Insurance, Portfolio under Consolidated
Banking Accounting Pensions and ManagementHolders Annuities and Mutual Funds
Managerial Financial Margin 6,821 969 536 - 8,327 • Banking Operations 6,288 969 536 - 7,793 • Treasury 66 - - - 66• Management of Foreign Exchange Risk from
Investments Abroad - net of tax effects 468 - - - 468Result from Loan Losses (2,036) (235) - - (2,272)
Provision for Loan and Lease Losses (2,488) (309) - - (2,797)Credits Recoveries and Renegotiated 452 74 - - 526
Net Income from Financial Operations 4,785 733 536 - 6,055 Other Operating Income / (Expenses) (2,067) 25 182 394 (1,466)
Banking Service Fees 3,184 1,486 167 1,662 6,500 Transfer for Banking 777 - - (777) - Result of Insurance,Capitalization and Pension Plans 75 - 723 - 798Non-Interest Expenses (5,704) (1,341) (617) (411) (8,073)Taxes Expenses for ISS,PIS and COFINS (680) (202) (103) (80) (1,066)Other Operating Income 281 82 12 - 375
Operating Income 2,719 758 719 394 4,590Non-Operating Income (2) 1 18 - 18Income Before Tax 2,717 759 737 394 4,607 Income Tax and Social Contribution (519) (221) (173) (158) (1,072)Profit Sharing (244) (49) (17) (47) (357)Net Income 1,954 489 547 189 3,179 (RORAC) – Return over Level I Allocated Capital 35.0% 94.0% 42.8% 43.1%Efficiency Ratio 54.5% 57.4% 46.2% 54.1%Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
25
Pro Forma Financial Statement, by Segment
At December 31, 2004 in R$ Millions
ItaubancoASSETS Branch Credit Cards Insurance, Consolidated
Banking Accounting Pensions and Holders Annuities
Current and Long-Term Assets 83,589 4,738 13,265 98,901 Cash and Cash Equivalents 1,776 29 31 1,809 Short-term Interbank Deposits 28,926 433 625 28,022Securities 6,010 786 11,143 18,303 Interbank and Interbranch Accounts 10,761 - - 10,761 Loans 17,859 2,723 - 20,582 (Allowance for Loan Losses) (2,125) (212) - (2,338)Other Assets 19,889 980 1,466 21,177 Permanent Assets 1,756 180 223 2,218 TOTAL ASSETS 85,294 4,914 13,488 101,119
in R$ Millions
ItaubancoLIABILITIES Branch Credit Cards Insurance, Consolidated
Banking Accounting Pensions and Holders Annuities
Current and Long-Term Liabilities 79,222 4,490 12,299 94,214 Deposits 41,901 - - 41,703 Securities Repurchase Agreements 9,546 9 - 9,533 Funds from Acceptances and Issue of Securities 3,558 - - 3,558 Interbank and Interbranch Accounts 885 - - 885 Borrowings 2,183 161 - 2,328 Derivative Financial Instruments 894 - 3 908 Other Liabilities 20,254 4,320 1,273 24,276 Technical Provisions for Insurance,Pension Plans and Annuities - - 11,023 11,023 Deferred Income 71 - 0 36 Allocated Capital Level I 6,001 424 1,189 6,868TOTAL LIABILITIES 85,294 4,914 13,488 101,119
Consolidated Pro Forma Income Statement, by Segment
in R$ Millions
Itaubanco2004 Branch Credit Cards Insurance, Portfolio under Consolidated
Banking Accounting Pensions and ManagementHolders Annuities and Mutual Funds
Managerial Financial Margin 6,466 697 485 - 7,649 • Banking Operations 5,450 697 485 - 6,632 • Treasury 609 - - - 609 • Management of Foreign Exchange Risk from
Investments Abroad - net of tax effects 407 - - - 407Result from Loan Losses (886) (87) - - (973)
Provision for Loan and Lease Losses (1,261) (175) - - (1,437)Credits Recoveries and Renegotiated 375 88 - - 463
Net Income from Financial Operations 5,580 610 485 - 6,675Other Operating Income / (Expenses) (2,124) (251) 100 237 (2,039)
Banking Service Fees 3,176 790 116 1,357 5,439 Transfer for Banking 681 - - (681) - Partial Result of Insurance,Capitalization and Pension Plans 89 - 691 - 781 Non-Interest Expenses (5,660) (940) (616) (372) (7,587)Taxes Expenses for ISS,PIS and COFINS (575) (106) (92) (68) (840)Other Operating Income 164 6 - - 169
Operating Income 3,456 359 584 237 4,637Non-Operating Income 9 2 17 - 29 Income Before Tax 3,466 361 601 237 4,665 Income Tax and Social Contribution (820) (123) (141) (80) (1,164)Profit Sharing (218) (25) (9) (31) (284)Net Income 2,428 213 451 125 3,218 (RORAC) - Return over Level I Allocated Capital 45.6% 63.7% 37.8% 46.9%Efficiency Ratio 56.6% 67.8% 51.3% 57.5%Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
In 2005, the managerial financial margin totaled R$6,821
million, which improved 5.3% from a year earlier. This was
essentially due to our strategy to expand and alter the credit
portfolio mix and, in part, to the R$544 million reduction in
the managerial financial margin for Treasury. The drop in the
financial margin in Itaubanco’s Treasury came from a reduced
impact of the IGP-M inflation rate, given the drop in this price
index in 2005, and lesser contributions from our securities and
derivatives positions abroad.
Expenses related to provisions for doubtful loan losses
reflected the strategic option to focus on those operations
capable of generating higher financial margins. In 2005, credit
risk-related expenses totaled R$2,488 million, rising 97.3% from
2004. After assessing the historical performance of credit
portfolios in times of economic crises, we added R$154 million
to provisions, exceeding the minimum banking industry
regulatory requirement. On the other hand, income from
recovering written-off loans grew R$77 million in 2005, thanks
to redoubled efforts in our commercial and collection areas.
Income from Services reached R$3,962 million, growing R$104
million year-on-year, due primarily to growth in our credit
activities.
Non-interest related expenses rose just 0.8% over the year.This
was the result of our considerable focus on controlling and
reducing administrative costs, even in light of the 4.8%
increase in the size of our branch network.
On December 29, 2005, we terminated the contractual
partnership between Itaú Holding and America Online Latin
America Inc., which released both parties from any current and
future obligations related to this strategic alliance.
Consequently, we booked R$120 million in Other Operating
Income, which were monies received in advance, pursuant to
the terms of our service contract.
| Banco Itaú Holding Financeira S.A. Annual Report 200526
Itaubanco – Banking
in R$ Millions
Itaubanco – Banking 2005 2004 ChangeNet interest margin 6,821 6,466 355
• Banking Operations 6,288 5,450 838 • Treasury 66 609 (544)• Management of Foreign Exchange Risk from Investments Abroad – net of tax effects 468 407 61
Result from Loan Losses (2,036) (886) (1,150)Provision for Loan and Lease Losses (2,488) (1,261) (1,227)Credits Recoveries and Renegotiated 452 375 77
Net income from financial operations 4,785 5,580 (795)Other operating income (expenses) (2,067) (2,124) 57
Banking Service Fees 3,962 3,857 104 Income from Insurance,Annuities and Pension Plans 75 89 (15)Non-Interest Expenses (5,704) (5,660) (44)Taxes Expenses for ISS,PIS and COFINS (680) (575) (105)Other Operating Income 281 164 117
Operating Income 2,719 3,456 (738)Non-Operating Income (2) 9 (11)Income Before Tax 2,717 3,466 (749)Income Tax and Social Contribution (519) (820) 300 Profit Sharing (244) (218) (25)Net Income 1,954 2,428 (474)
Composition of Credit Portfolio
dec/04 mar/04 jun/03 sep/02 dec/05
Consumer Clients
Special Purpose Loans
Micro/Small and Mid-sized Companies
Large Corporations
34.3%
39.0%
18.2%8.5%
36.4%
37.6%
18.4%7.6%
38.9%
34.8%
19.0%
7.2%
41.5%
32.9%
18.7%
6.9%
42.3%
32.1%
18.9%6.7%
27
Net income from the Credit Cards – Account holders segment
reached R$489 million in 2005, a 128.8% y-o-y increase, due
primarily to a higher number of transactions and financings,
which is shown on the balance sheet for the segment: the
Credit Operations item grew 32.7% to R$3,616 million. We also
reversed a provision which had exceeded the minimum
regulatory requirement by R$28 million. This provision had
previously been constituted based on a simulated risk
assessment model of the historical behaviour of the portfolio
during downturns in the economic cycle.
The cards base grew 20.6% during the year, reaching
8,510,000 active cards, which also contributed to Itaú’s
considerable earnings for the period. Total cards transactions
were R$16.8 billion, up 30% y-o-y.
Itaubanco - Credit Cards – Account Holders
in R$ Millions
Itaubanco – Credit Cards – Account Holders 2005 2004 ChangeNet interest margin 969 697 272Result from Loan Losses (235) (87) (148)
Provision for Loan and Lease Losses (309) (175) (134)Credits Recoveries and Renegotiated 74 88 -15
Net income from financial operations 733 610 123Other operating income (expenses) 25 (251) 276
Banking Service Fees 1,486 790 696Non-Interest Expenses (1,341) (940) (401)Taxes Expenses for ISS,PIS and COFINS (202) (106) (96)Other Operating Income 82 6 77
Operating Income 758 359 399Non-Operating Income 1 2 (1)Income Before Tax 759 361 398Income Tax and Social Contribution (221) (123) (98)Profit Sharing (49) (25) (24)Net Income 489 213 276
Cards Basein thousands
dec/03 dec/04 dec/05
5,780
7,059
8,510
Cards Transactionsin R$ millions
2003 2004 2005
10,559
12,956
16,844
Combined RatioThe Combined ratio finished the year at 93.5%, which was down
0.8 percentage point from the previous year.This was due in
great part to lower automobile claims in the insurance segment.
Personal life and accident policies grew in 2005, reaching
1,174,000 policies at year-end.
Automobile insurance policies also registered an increase,
climbing to 848,000, while residential policies dropped by
15,000 during the year.
Note: Insurance tables include the Itaú Vida e Previdência S.A. life insurance line, but not ItausegSaúde and Gralha Azul Saúde.
| Banco Itaú Holding Financeira S.A. Annual Report 200528
Itaubanco – Insurance, Pension Plans and Annuities
Income Statement in R$ Millions
Itaubanco – Insurance, Pension Plans and Annuities 2005 2004 ChangeRevenues from Insurance, Pension Plans and Capitalization 6,733 6,255 478
Revenues from Insurance (a) 2,358 2,049 309Revenues from Pension Plans (b) 3,577 3,351 227Revenues from Annuities (c) 798 856 (58)
Changes in Technical Reserves (2,692) (2,957) 265Insurance (d) (138) (130) (8)Pension Plans (e) (1,929) (2,182) 253Annuities (f) (625) (645) 20
Expenses on Benefits and Withdrawals (g) (1,568) (1,154) (414)Earned Premiums (h = a + d) 2,219 1,919 300Result of Pensions and Annuities (i = b + c + e + f + g) 254 225 29Retained Claims (j) (1,260) (1,097) (163)Selling Expenses (k) (480) (395) (84)Other Operating Income/(Expenses) of Insurance Operations (l) (11) 39 (50)Result from Insurance, Annuities and Pensions (m = h + i + j + k + l) 723 691 32Financial Margin 536 485 52Service Fees 167 116 51Non-Interest Expenses (617) (616) (1)Tax Expenses of ISS,PIS and COFINS (103) (92) (12)Other Operating Income 12 - 12Operating Income 719 584 135Non-Operating Income 18 17 1Income Before Income Tax and Social Contribution 737 601 136Income Tax/Social Contribution (173) (141) (32)Profit Sharing (17) (9) (8)Net Income 547 451 96Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
Results, by Segment in R$ millions
Policies Sold – mass products in thousands
Composition of Premiums Earned
2005 Net Allocated Average Return EfficiencyIncome Capital on Allocated Index
Tier I CapitalInsurance 75 459 18.4% 79.4%Pensions 373 752 49.6% 25.5%Annuities 110 82 95.5% 42.2%Consolidated 547 1,293 42.8% 46.2%
Automobile Life and Personal Accident Property Risk
Transport Other
Automobile
Life and Personal Accident
Home
41.2%
30.4%
11.4%
4.2%12.8%
12.1%
5.2%10.4%
41.3%
31.1%
2005 2004
2004 2005
2,435
569
1,039
826
554
1,174
848
2,576
29
Private PensionsThe pro forma net income of Itaú’s Pensions companies reached R$373 million in 2005,
which was a 34.2% improvement over the year before.This performance was primarily
due to increased earnings from pension plans and services.
At the end of the year, technical provisions were approximately R$12 billion,up 34.9%
y-o-y.VGBL products represented 59.0% of the total technical provisions for Pensions,
while technical provisions for PGBL products took up 26.7% of the total.
On July 4,2005,the Diário Oficial da União (Brazil’s Federal Official Journal) published
Provisional Measure no.255/05,which extended the time limit for pension plan holders
to choose whether or not they wanted to use Definitive Regressive Taxation.Customers
who took out an Itaú Private Pension Plan or Itaú FAPI up to December 31,2004 were
given until December 30,2005 to make their choice.Customers getting new plans now
have until the last business day of the month subsequent to the signing date to choose
their taxation scheme.
Bonus-enhanced AnnuitiesPro forma net income from our companies offering bonus-enhanced annuities
(capitalização) reached R$110 million in 2005, down only slightly from R$112
million in 2004.
In 2005, we gave out R$30 million in cash prizes to 833 annuities clients whose
names were drawn.The table at right shows the growth in the portfolio of
Annuities bonds with monthly payments (PIC), and those with a single payment
(Super PIC).
Itaubanco – Insurance, Pensions and Annuities
Technical Provisions – Pension Plansin R$ millions
Traditional and Others
PGBL
VGBL2004 2005
8,565
4,438
2,480
1,647
7,046
3,186
1,708
11,940
Annuities Bonds Soldin thousands
Super Pic
PIC
2004 2005
3,596413
3,182
451
3,422
3,873
Assets Under Administrationin R$ billions
Managed Funds Portfolios Segment
dec/03 mar/04 jun/04 sep/04 dec/04 mar/05 jun/05 sep/05 dec/05
81.16.9
6.9 7.2 7.38.3
8.6 8.18.3
7.7
74.280.1 82.3 86.4
91.496.6 97.7
112.6
87.1 89.6 93.899.8
105.2 105.8112.3
120.313.9% 14.2% 14.1% 14.1% 14.2% 14.5% 14.2% 14.3%14.4%
Itaubanco – Investment Funds and Managed Portfoliosin R$ Millions
Itaubanco – Investment Funds and Managed Portfolios 2005 2004 ChangeBanking Service Fees 1,662 1,357 305
Mutual Fund Management Fees (*) 1,464 1,220 243 Brokerage Services 132 96 36 Custodian Services and Managed Portfolios 67 41 26
Transfer for Banking (777) (681) (96)Non-Interest Expenses (411) (372) (39)Taxes Expenses (ISS, PIS and COFINS) (80) (68) (12)Income Before Tax 394 237 157 Income Tax and Social Contribution (158) (80) (78)Profit Sharing (47) (31) (16)Net Income 189 125 64 (*) Not including income from Pension Plans Funds Management.Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses
Earnings from our Managed Funds and Portfolios segment
totaled R$189 million, a 51.4% increase from R$125 million
posted in 2004.
Total assets under administration rose from R$100 billion in
December 2004 to R$120 billion at the end of 2005.This growth
was the chief reason behind the 19.9% rise in earnings from
Fund Management, which totaled R$1,464 million for the year.
Earnings from Custodian Services grew 62.6% to reach R$67
million, while income from our Securities Brokerage hit R$132
million, up 37.5% from R$96 million in 2004.
104.0
Market share
Itaú BBA
Itaú BBA’s financial margin was R$1,740 million in 2005, a 39.4%
improvement from R$1,249 million a year earlier.
The financial margin from banking operations totaled R$1,004
million in 2005, climbing 8.8% y-o-y, thanks to a larger credit
portfolio, the maintenance of spreads, and gains from higher
value-added, structured credit transactions.
Treasury contributed R$549 million to overall earnings in 2005,
which reflected the strategies adopted by Itaú BBA in the
domestic and international markets, particularly regarding
Brazilian fixed income derivatives positions, operations involving
forex parity and positions in Brazilian sovereign debt
instruments, all of which were affected by the substantial
improvement in the country risk.
Underlining the high level of quality of our credit portfolio, 97%
of Itaú’s credit carried a risk rating of “AA”,“A”or “B”, based on the
criteria of Central Bank of Brazil Resolution 2.682. In this context,
the result from doubtful loans allowed for a R$298 million
reversal in provisions in 2005, due to a reclassification of risk
ratings, recovery of credit through renegotiated loans to the
energy and telecommunications sectors, and the effects of a
stronger real against the US dollar.
Earnings from Services totaled R$383 million in 2005, a 25.0%
yearly gain thanks to a greater number of cash management
services provided to clients, plus income from investment
banking operations.
| Banco Itaú Holding Financeira S.A. Annual Report 200530
31
Itaú BBA
in R$ Millions
Itaú BBA 2005 2004 ChangeManagerial Financial Margin 1,740 1,249 491
• Banking Operations 1,004 923 81 • Treasury 549 174 375 • Management of Foreign Exchange Risk from Investments Abroad – net of tax effects 188 152 36
Result from Loan Losses 298 210 88 Provision for Loan and Lease Losses (85) 191 (275)Credits Recoveries and Renegotiated 383 19 364
Net Income from Financial Operations 2,038 1,459 580 Other Operating Income/(Expenses) (384) (308) (76)
Banking Service Fees 383 307 77 Result from Operations of Insurance,Capitalization and Pension Plans - - -Non-Interest Expenses (681) (622) (58)Tax Expenses for ISS,PIS and COFINS (107) (69) (37)
Equity in the Earnings of Associated Companies - - -Other Operating Income 20 78 (57)Operating Income 1,654 1,151 503 Non-Operating Income 2 2 (1)Income Before Tax 1,656 1,153 503Income Tax and Social Contribution (313) (266) (47)Extraordinary Results - - - Profit Sharing (101) (59) (42)Net Income 1,242 829 414
| Banco Itaú Holding Financeira S.A. Annual Report 200532
Itaucred
At December 31, 2005 in R$ Millions
ItaucredASSETS Vehicles Credit Cards Taií Consolidated
Non-account Holders
Current and Long-Term Assets 10,971 2,986 1,895 15,852 Loans 11,512 3,301 1,997 16,811 (Allowance for Loan Losses) (678) (319) (111) (1,109)Other Assets 137 4 9 150 Permanent Assets 55 5 44 103TOTAL ASSETS 11,026 2,991 1,939 15,955
in R$ Millions
ItaucredLIABILITIES Vehicles Credit Cards Taií Consolidated
Non-account Holders
Current and Long-Term Liabilities 9,950 2,569 1,748 14,267 Securities Repurchase Agreements 9,572 506 1,490 11,569 Borrowings 51 - - 51 Other Liabilities 328 2,063 257 2,648Allocated Capital Level I 1,076 422 191 1,688TOTAL LIABILITIES 11,026 2,991 1,939 15,955
Income Statementin R$ Millions
Itaucred2005 Vehicles Credit Cards Taií Consolidated
Non-account Holders
Managerial Financial Margin 1,209 936 193 2,338Result from Loan Losses (393) (192) (101) (687)
Provision for Loan and Lease Losses (505) (235) (107) (847)Credits Recoveries and Renegotiated 111 43 6 160
Net Income from Financial Operations 816 744 91 1,651 Other Operating Income / (Expenses) (249) (401) (260) (910)
Banking Service Fees 364 460 40 864Non-Interest Expenses (530) (828) (269) (1,628)Taxes Expenses for ISS,PIS and COFINS (105) (87) (32) (224)Other Operating Income 23 54 2 78
Operating Income 567 343 (169) 741 Non-Operating Income (0) 2 (0) 1 Income Before Tax 567 344 (169) 743 Income Tax and Social Contribution (159) (103) 63 (200)Profit Sharing (11) (7) (0) (18)Net Income 397 234 (106) 525 (RORAC) - Return over Level I Allocated Capital 47.0% 65.3% -91.6% 39.8%Efficiency Ratio 35.6% 60.7% 133.3% 53.3%Note: From 30-Sept-2005 company FIC is being consolidated integrally.Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
33
Itaucred
At December 31, 2004 in R$ Millions
ItaucredASSETS Vehicles Credit Cards Taií Consolidated
Non-account Holders
Current and Long-Term Assets 6,127 2,243 439 8,809 Loans 6,272 2,439 443 9,154 (Allowance for Loan Losses) (262) (196) (6) (464)Other Assets 116 - 1 118 Permanent Assets 47 4 4 54 TOTAL ASSETS 6,174 2,246 443 8,863
in R$ Millions
ItaucredLIABILITIES Vehicles Credit Cards Taií Consolidated
Non-account Holders
Current and Long-Term Liabilities 5,573 1,903 412 7,888 Securities Repurchase Agreements 5,502 207 412 6,121 Borrowings - - - - Other Liabilities 71 1,696 - 1,767 Allocated Capital Level I 601 343 31 975TOTAL LIABILITIES 6,174 2,246 443 8,863
Income Statementin R$ Millions
Itaucred2004 Vehicles Credit Cards Taií Consolidated
Non-account Holders
Managerial Financial Margin 516 540 12 1,068Result from Loan Losses (86) (94) 8 (172)
Provision for Loan and Lease Losses (220) (131) 7 (344)Credits Recoveries and Renegotiated 134 37 1 172
Net Income from Financial Operations 430 446 20 896Other Operating Income / (Expenses) (161) (294) (35) (490)
Banking Service Fees 225 198 1 424 Non-Interest Expenses (344) (427) (35) (806)Taxes Expenses for ISS,PIS and COFINS (51) (65) (1) (117)Other Operating Income 9 0 0 9
Operating Income 268 152 (14) 406 Non-Operating Income (0) (4) (0) (4)Income Before Tax 268 148 (14) 402 Income Tax and Social Contribution (63) (48) 5 (105)Profit Sharing (8) (3) (2) (12)Net Income 198 97 (11) 285 (RORAC) - Return over Level I Allocated Capital 34.3% 45.4% -64.6% 35.2%Efficiency Ratio 49.3% 63.4% 279.6% 58.3%Note: From 30-Sept-2005 company FIC is being consolidated integrally.Note: Non-Interest Expenses is comprised of Personnel Expenses, Other Administrative Expenses, CPMF and other Tax Expenses, and Other Operating Expenses.
Itaucred
Automobiles2005 provided substantial growth in our automobile leasing
and financing operations, particularly those involving non-
account holder clients. Consequently, credit operations in
the Automobile sub-segment rose 83.5% to R$11,512 million
by December 31. This rapid growth was responsible for a
R$693 million improvement in the managerial financial
margin during the year, which represented a 134.5%
increase over 2004.
Due to the very nature of these operations – in which the
financed vehicle is considered a guarantee – the credit risk is
relatively low. However, due to rapid growth of the portfolio,
we made a R$267 million provision in excess of the amount
required by regulatory authorities, based on a simulated risk
assessment model of the historical behaviour of the portfolio
during downturns in the economic cycle. This contributed to
the 129.8% change in the provision for doubtful loan losses
between the periods, which totaled R$505 million in 2005.
Substantial growth in credit operations increased our
income from services related to the processing of approving
and providing financings and leasing, which reached
R$364 million, up 61.8% from 2004.
Non-interest related expenses were R$530 million in 2005, a
54.2% rise which was primarily associated with increased
business activities. Synergy gains resulting from completing
the process to integrate Finaustria and Banco Fiat were
reflected in the significant improvement in the Efficiency
ratio, which reached 35.6% in 2005, against 49.3% in 2004.
| Banco Itaú Holding Financeira S.A. Annual Report 200534
35
Taií – Consumer FinanceOur consumer finance operations are housed under the Taií
brand. In 2005, its credit portfolio reached R$1,997 million, up
350.6% year-on-year.The number of clients served hit 3.5 million
people, most of whom were low income earners. Our
development strategy was based on a single platform which is
integrated with the Bank, a medium and long-term focus on
non account-holder clients, a strong presence in the segments
in which Taií is active, and expectation to create value for
shareholders by the company’s fifth year of operation.
Itaucred
Credit cards – Non-Account holdersNet income from the Credit cards – Non-Account holders
segment finished the year at R$189 million, a figure 93.7%
higher than that of 2004.This was essentially due to the higher
number of financing transactions and our increased equity
stake in Credicard, which in November 2004 went from 33.3% to
50%.The items most strongly affected by the number of
financings and transactions were the managerial financial
margin, income from services, and non-interest related
expenses. In 2005, there was a R$68 million reversal related in
part to provisions in excess of the amount required by
regulatory authorities, based on a simulated risk assessment
model of the historical behaviour of the portfolio during
downturns in the economic cycle.With our equity share of
Credicard we continued to be Brazil’s credit card leader, enjoying
an 18.4% market share and a cards base that grew 17.7% from
10,655,000 in 2004 to 12,543,000 in 2005.The number of credit
cards transactions rose 18.7% to finish the year at R$27.8 billion.
Cards Basein thousands
Itaucard Credicard
dec/03 dec/04 dec/05
8,025
2,245
5,780
3,596
7,059
4,033
8,510
6,519
12,956
10,965
16,844
10,655
12,543
Cards Transactionsin R$ millions
Itaucard Credicard
2004 2005
19,475
27,809
Share Performance
In 2005, the price of our preferred shares (Bovespa: ITAU4) rose
41.1%, closing the year at R$56.30 per share. Our common
shares (Bovespa: ITAU3) matched this performance by climbing
34.3% to end at R$47.01 per share. Itaú Holding ADRs (ITU),
which trade on the New York Stock Exchange (NYSE), outpaced
their Bovespa counterparts by rising 59.8% to close at US$24.02
per ADR by year-end.
Itaú’s market capitalization increased 37.5%, reaching R$62.2
billion. By the end of the period the market value of preferred
shares (PN) was four times its book value. Itaú’s common and
preferred shares are traded on the São Paulo (Bovespa symbol:
ITAU3 and ITAU4, respectively), New York (ITU), and Buenos Aires
(BCBA – ITAU4) stock exchanges.
Average Daily Value of Trades
in R$ millionsBOVESPA NYSE TOTAL
2002 22 8 302003 23 12 352004 31 19 502005 59 42 101
In 2005, Itaú Holding:
a) had a 104.9% increase in average daily trading volume for
shares and ADRs;
b) made up 58.5% of the Bovespa’s average daily value of trades.
Share Price Performance – in R$
Preferred Common52-week high (a) 59.89 50.00Average 47.15 41.5252-week low (b) 37.55 33.00+/- % (a/b) 59.5% 51.5%Close (*) 56.30 47.01(*) as of Dec. 29, 2005
Market Indices
Being included in an index is an important factor for publicly
traded companies, as many fund and portfolio managers use
these indicators as guidelines when selecting stocks or
investing in portfolios consisting of securities within a
particular index. Itaú Holding shares are included in a
number of domestic and international indices, including the
IBOVESPA, IBX-100, IBX-50, IGC, ITAG, ISE, Dow Jones
Sustainability World Index and BNY Latin America 35 ADR.
In the past ten years we have paid out an average of 35% of
net income to our shareholders through Dividends/IOC
(interest on own capital). As well, in the past 15 years we have
not undertaken any capital increase while distributing over
R$8.6 billion in Dividends/IOC to our shareholders.
In 2005, the Board of Directors voted to raise the monthly
dividend payment from R$0.017 to R$0.021 per share – the
fourth consecutive yearly increase – resulting in a total
distribution of R$1,852 million (R$1.68 per share) in
Dividends/IOC.
| Banco Itaú Holding Financeira S.A. Annual Report 200536
Share Price and ADR Performance
Dividends/Interest on Own Capital (IOC)
Total Dividends/IOC – in R$ millions
Dividends/IOC per Share – in R$ per share
118
0.10 0.10 0.120.30 0.29
0.51 0.550.72 0.74
0.97
1.21
1.68
119
148 36
2
343
602
629 80
8
829 1,
108 1,
372
1,85
2
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
37
Share SplitOn October 3, 2005 we announced a share split whereby nine
new shares were issued for each common and preferred
share on the Bovespa, while on October 6 we issued four new
ADRs for each ADR on the NYSE. As a result, each ADR now
represents one preferred share. By year-end, our share capital
consisted of 1,132,941,290 book-entry shares with no par
value, comprising 605,963,420 common shares and
526,977,870 preferred shares.
Share Buyback and CancellationIn 2005, we repurchased 3.1% of our book-entry shares in
circulation. Of these, we cancelled 66.8%. In keeping with our
Operating Rules for Trading our own Treasury Shares, each
month we disclosed to applicable regulatory authorities, and
on our Investor Relations website, our monthly trades and the
minimum, maximum and average prices used in transactions
with our own shares.
Itaú’s policy of buying back shares for Treasury for subsequent
cancellation, combined with annualized earnings on
shareholders’ equity, has led to increased earnings per share
and dividends paid to our shareholders.
We also have previously repurchased shares in Treasury that
can be used for our “Stock Options Granting Plan” , with respect
to options not yet exercised by management. Explanatory Note
16 in the Financial Statements accompanying this Annual
Report provides information and details on this Plan, specifically
the average cost of acquiring the Treasury stock, as well as the
status of any options granted.
Performance CultureOur high market capitalization, combined with a substantial
increase in share liquidity and the introduction of unique
capital markets products and services, among other
achievements, reflected the strength of Itaú Holding’s
Performance Culture, which is geared to creating shareholder
value and focusing on sustainable earnings. As a result of our
long-term Performance Culture strategy, our return on equity
exceeded 30%.
Average Return on Net Equity (%) (*)(*) Annualized ROE
17.6
11.6
16.6 17
.7 19.8
34.5
29.0 33
.1
28.8 29
.7
29.2
35.3
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
31-DecAmounts 2005 2004 2003 2002 2001 2000Shareholders 51,624 48,706 54,436 57,893 52,212 62,018Outstanding Preferred Shares (in thousand) 502,434 526,468 531,471 492,837 490,179 496,434Outstanding Common Shares (in thousand) 601,575 606,243 607,967 619,633 626,015 654,764Outstanding Shares (in thousand) 1,104,009 1,132,711 1,139,438 1,112,470 1,116,194 1,151,198Preferred Shares in Treasury (in thousand) 24,544 22,510 17,507 21,691 23,416 17,160Common Shares in Treasury (in thousand) 4,388 633 5,551 350 535 11,143Total Shares in Treasury (in thousand) 28,932 23,143 23,058 22,041 23,951 28,303Total Shares (in thousand) 1,132,941 1,155,854 1,162,496 1,134,511 1,140,145 1,179,501(*) Due to the October 3, 2005 share split on the Bovespa, historical share structure figures have been adjusted for clearer comparisons.
In 2005, Itaú received important industry recognition
which reflected the efforts of our teams to build a bank of
lasting strength and trust.
Ratings
Highest rating in Brazil for financial strength –
Moody’s Investors Service
Highest individual rating in Brazil – Fitch Ratings
Recognition Received
Brand and Image
Brazil’s most valuable brand for the fourth
consective time – Interbrand
Brazil’s 10 most admired brands – 10th place overall,
and the only bank selected; 1st place in the bank
category and 2nd place for Itaucard – Carta Capital
magazine/TNT Interscience.
Performance and Efficiency
Best Brazilian Bank in Emerging Markets –
Global Finance magazine
Best Bank in Brazil – Euromoney magazine
Brazil’s Largest Financial Group – Latin Trade magazine
Brazil’s Best Financial Group – Retail Segment –
Conjuntura Econômica magazine – FGV
The Best of Dinheiro – 1st place in the banks category
– Istoé Dinheiro magazine
RISKbank – Major Retail Bank (Banco Itaú) - 3rd
consecutive time – Hors Concours – Lopes Filho &
Associados, Investment Consultants
DCI Award – Most Admired in 2005 – Insurance and
Finance sector – Diário Comércio Indústria & Serviços
2004 Public Company Award – Apimec Nacional
Public Company awards – Among the ten best listed
companies in 2004, and 1st place in the financial
sector – Agência Estado / Economática
Only Brazilian bank among world’s ten best private
sector banks, chosen by Euromoney magazine for the
second consecutive time. Itaú’s private bank went
from 4th to 3rd place and was selected the best
institution for business people.
Top Management 2005 – Best Equities Manager –
Standard & Poor’s
Best Fund Manager – Exame Guide – The Best
Investment Funds
Best Equity Fund Manager – Exame Guide – The Best
Investment Funds
Best CEO in Latin America – list of Latin America’s 50
most influential people – Roberto Setubal – Latin
Finance magazine
Insurance, Pensions and Annuities
Brazil’s Ten Most Admired Brands – 1st place in the
insurance and pensions category – Carta Capital
magazine/TNT Interscience.
ANSP Award 2005 – National Insurance and Pensions
Academy, for the Itauvida Mulher policy;
ABEMD Award, Telemarketing category: sales of
financial products and services by Ação Welcome
Itaucred (personal accident insurance).
Ratings and RecognitionItaú was selected as the best Brazilian bank by Euromoney and
Global Finance magazines. It was also recognized by Latin
Finance/Management & Excellence as the most ethical and best
managed of Latin America’s largest banks.
| Banco Itaú Holding Financeira S.A. Annual Report 200538
39
1st place in the Automobile category in the ranking
“Brazil’s best insurance companies”, Conjuntura
Econômica magazine.
Top of Marketing Seg News in Broker Expertise
Top of Mind – HR suppliers – Private Pensions – HR
Suppliers
Best Operating Margin and Highest Book Value Among
Pension Providers – Conjuntura Econômica magazine –
FGV
Coverage Award – Performance – Category
Economic/Financial Performance – Cobertura magazine
– Insurance Market
Itaú Corretora
Bovespa Award – Presented to Itaú Corretora in the
Most Shares Placed in the Retail Market category.
Human Resources
Cidadão HR Award – Itaú in the Family project
National Quality of Life Award – Momento Saúde
Program
Investor Relations
IR Magazine Brazil Awards – Best corporate governance;
Best IR Site; Best Annual Report; Best IR Executive among
IBOVESPA-listed firms – Alfredo E. Setubal and Geraldo
Soares
Institutional Investor – Best Investor Relations in Latin
America (buy-side and sell-side ranking); Best corporate
governance, Financial Institutions category; Best CEO
and Best CFO among Latin American Financial
Institutions (sell-side ranking) (Roberto Setubal and
Henri Penchas)
Top 5 in Latin America – Best IR Site – MZ Consult
Best On-line Annual Report (RAO 1) in Latin America –
MZ Consult
Animec Public Company Seal – 2004 – Animec
Social Responsibility
Most Ethical and Best Managed Bank among Latin
America’s largest banks – Latin Finance
magazine/Management & Excellence
Milennium Development Goals Award Brazil –
Organizations Category – awarded to the Itaú Social
Foundation – Federal Government, United Nations
Development Program, National Movement for
Citizenship and Solidarity
Eco Award 2005 – Consumers and Clients – AMCHAM –
American Chamber of Commerce
Top Social Award 2005 – Writing the Future Program –
ADVB (Brazilian Sales and Marketing Managers
Association)
Technology and the Internet
e-finance Award – Executivos Financeiros magazine/IT
and Banking Administration Congress (CIAB)/ Febraban
– Best Insurance Platform; Best IR Site; Overseas Branch;
Data Storage and Operation Desk
Ibest Award – Best Bank Site – Best Site in the Banks
category – Ibest – Academia
Top 3 Award – Banks Category – Ibest – Popular Vote
Ibest Award – Best Art and Culture Site and Grand Prize
– Art and Culture Category – Ibest – Academia
World Summit Award – e-culture Category – Itaú
Cultural Institute – Interactive Media Association (AMI)
and the Brazilian Chamber of e-Commerce.
Itaú was the first Brazilian company to receive the
GoodPriv@cy certificate from the Fundação Carlos
Alberto Vanzolini (FCAV). GoodPriv@cy means that the
information supplied by users, via the Web, is collected
and safeguarded in compliance with the strictest
standards for security and trust.
39
The consumer and automobile loans portfolio grew 27%
year-on-year to close at R$67,756 million. A major factor in
this increase was the demand for credit from consumer
clients, which climbed 57.0% to R$28.691 million, a
R$10,419 million y-o-y improvement. For micro, small and
middle market companies, loans grew 31.6% from
December 2004, ending the period with a R$12,784
million portfolio.
Our ongoing efforts to diversify the credit portfolio
throughout the year led to a lower percentage of the
largest debtors in relation to the overall portfolio. In
December 2004, the one hundred largest debtors
represented 28.9% of the total portfolio, against 24.0% in
December 2005.The largest debtor’s share of the total
portfolio total dropped from 1.1% to 0.8% during the year.
Consequently, loans classified from "AA" to "B" dropped
1.2 percentage points during the year, finishing at 85.8%
of the portfolio total.
Credit PortfolioSignificant portfolio growth in 2005 was the result of our
ongoing efforts in the consumer and automobile credit
segments, in addition to increased demand for personal loans.
| Banco Itaú Holding Financeira S.A. Annual Report 200540
4141
The growth in consumer client credit was also due in part
to our partnerships with the Companhia Brasileira de
Distribuição (CBD – Pão de Açúcar) and Lojas Americanas
S.A. retail chains. Earnings from the Taií consumer finance
outlets, when added to these figures, represented
approximately 8.7% of this segment’s overall growth.
Increased risk from non-account holder clients was offset
by higher returns.
In the automobile financing segment, volumes rose
80.1% year-on-year.
Credit cards grew 40.1% in 2005, thanks to Itaú’s
larger card base and our new management
agreement with Credicard.
85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05
Credit Operations – in R$ millions
Credit Operations and Guarantees Credit Operations
8,362
8,413 11,5727,090 6,051 5,531 4,524 4,610 3,958 5,654
8,02210,818
12,325 14,414 14,05816,890
23,674
29,615
38,41938,659
47,407
60,636
11,7987,353 6,535 5,846 5,194 5,198 4,634
6,5239,057
12,20614,127
16,916 16,077
19,596
27,253
34,282
45,41444,581
53,275
67,756
| Banco Itaú Holding Financeira S.A. Annual Report 200542
Through constant attentionto ethics, respect and transparency,Itaú seeks to create value for everyonewith whom we interact.This has givenus widespread market recognitionthroughout our history.
43
16.7 millionclients areserved by Itaú
In its ongoing effort to deliver consistent, long-term
results, Banco Itaú seeks to adopt best management and
corporate governance practices which are adapted to suit
the various markets with which we interact.
Becoming a sustainable organization requires recognized
financial strength – increased earnings per share,
continuous growth without capital increases, and
reduced costs of capital – plus working with society in a
responsible way which adds value to all. Doing business
means striving for superior financial results, as well as
earning recognition from the market.
The Itaú Vision, introduced in 1992 and revised in 2005,
spells out Itaú’s long-term objectives and guides our
strategic decisions.
In 2000, the Bank formalized its commitment to ethics,
respect and transparency by introducing the Itaú Code of
Ethics.This initiative reaffirmed the values that guide our
activities. In 2005, the Code was revised and expanded.
ManagementFinancial strength and socio-environmental responsibility are
cornerstones of Itaú’s activities. In 2005, the Bank enhanced its
position by creating a new Vision and expanding the
commitments in its Code of Ethics.
| Banco Itaú Holding Financeira S.A. Annual Report 200544
45
Itaú’s principal strategies include:
Continuous, sustained growth;
Ethics in business;
Leadership in performance, emphasizing the qualitative aspects of our results;
Transparency in all our stakeholder relationships;
A highly professional corporate governance structure;
Brand management;
A strong, trustworthy image;
A strict focus on the banking industry;
The formation of strategic alliances with the market’s best partners;
Large-scale operations;
Aggressive marketing;
A trademark of quality in all our activities.
Rigorous control of image, operational and market risk;
Use of advanced technology in all operating sectors;
Building a strong capital base;
Widely diversified sources of income;
Accumulation of organizational knowledge and intellectual capital; and
Attracting, developing and retaining talent.
45
The involvement of the Board of Directors and related
committees in Itaú Holding’s amalgamated management
structure strengthens the administrative fundamentals of
an organization seeking long-term durability and
sustainability. It also ensures we keep a strict focus on the
performance of the businesses, and work to create value
for the Bank’s wide range of stakeholders through ethics,
transparency and adopting best corporate governance
practices.
The structure of the committees working under the
Board of Directors means that subjects of strategic
importance are comprehensively addressed, resulting in
directives to improve management controls. Board and
committee members always work together with every
group in the Organization to seek consensus through
dialogue and the planned vision that characterizes Itaú
management.These amalgamated groups have decision-
making authority, which lets us take quick action and
encourage inter-area communication and integration,
leading to contributions and viewpoints that add value to
the Organization.
General Shareholders Meetings
Final authority of the Organization rests with the Annual
and Extraordinary General Shareholders Meetings. Annual
meetings are legally convened in the first third of every
year, to examine and approve the financial statements
and elect of members of the Board of Directors and the
Audit Board. Extraordinary meetings are held to discuss
and legally vote on timely matters of material importance
to the Organization.
Board of Directors
The Board of Directors currently has 14 members. Since
2001, shareholders of Itaú Holding have elected Directors
who are independent of the controlling group, which
ensures a greater voice for minority shareholders in the
decisions, in addition to promoting discussion and the
exchange of ideas. Banco Itaú Holding Financeira has four
independent members on the Board of Directors: Pérsio
Arida (former Chairman of the Central Bank of Brazil),
Roberto Teixeira da Costa (first President of the CVM –
Brazil’s securities and exchange commission), Alcides
Lopes Tápias (former Minister of State for Development,
Industry and Commerce) and Tereza Cristina Grossi Togni
(former Director of the Central Bank of Brazil).
Corporate GovernanceBy adopting best practices of corporate governance, Itaú has
improved its management processes and consequently, its
business performance,ensuring that we will continue
contributing to society.
| Banco Itaú Holding Financeira S.A. Annual Report 200546
4747
Corporate Governance Structures
Shareholders’ Meetings
Board of Directors
Executive Board
TradingCommittee
InternationalAdvisory Board
Audit Board
Advisory BoardDisclosureCommittee
Internal CorporateAuditing External Auditing Internal Operations
Auditing
Senior AccountingPolicies Commission
Senior TaxationCommission
Senior Operational Risk Audit andManagementCommission
Senior EthicsCommission
Senior CreditCommission
Senior Financial Risk Management
Commission
RemunerationCommittee
AuditCommittee
Board of Directors – seated, l-r : Carlos da Camara Pestana,Tereza Cristina Grossi Togni, José Carlos Moraes Abreu, Olavo Egydio Setubal, Maria de Lourdes Egydio Villela, Fernão Carlos BotelhoBracher – standing, l-r : Roberto Teixeira da Costa, Alcides Lopes Tápias, Sergio Silva de Freitas, Henri Penchas, Alfredo Egydio Arruda Villela Filho, Roberto Egydio Setubal, José Vilarasau Salat,Persio Arida.
Audit Board
The Audit Board is elected annually at the AGM, and is
responsible for reviewing management actions,
examining the financial statements and commenting on
the Annual Report. It has been in place since 2000, and
features three independent members, one of whom is
elected by preferred shareholders.
The Regulations of the Audit Board appear on
the Investor Relations website (www.itauri.com.br),
in the Corporate Governance section >> Regulations
and Policies.
Advisory Boards
The Advisory Board and the International Advisory
Committee are comprised of Advisors and Directors of
Itaú, as well as other individuals with recognized skills in
the international financial and economic arena.They
work with senior management to evaluate the prospects
of the domestic and global economic picture, and apply
internationally accepted codes and standards, particularly
in the areas of financial and monetary policy, corporate
governance, capital markets, payment systems and
prevention of money laundering.
The Regulations of the International Advisory Committee
appear on the Investor Relations website in the
Corporate Governance section >> Regulations and
Policies.
Remuneration Committee
In 2005, shareholders at the Annual General Meeting
approved the creation of a Remuneration Committee,
featuring one independent member. It is responsible for
establishing policies for the remuneration of Directors,
based on the overall payment budget set at the AGM,
profit sharing, granting of share-purchase options and the
concession of all types of benefits and representative
monies, and must dedicate sufficient time to its functions,
responsibilities, professional reputation and value of its
services in the market. It is also responsible to guide the
remuneration policies for directors of Itaú subsidiaries.
The Regulations of the Remuneration Committee appear
on the Investor Relations website, in the Corporate
Governance section >> Regulations and Policies.
Corporate Governance
| Banco Itaú Holding Financeira S.A. Annual Report 200548
Audit Board (l-r): Iran Siqueira Lima, Gustavo Jorge Laboissiere Loyola and Fernando Alves de Almeida.
4949
Audit Committee
At the April 2004 AGM, shareholders approved the
creation of the Itaú Holding Audit Committee, in
compliance with the requirements set out in Resolution
3198 of the National Monetary Council, Resolution 118 of
the National Council of Private Insurers, and the Sarbanes-
Oxley Act (SOX) of the USA.The Committee has three
independent members: Carlos da Camara Pestana, who is
Chairman, and full-time members Alcides Lopes Tápias
and Tereza Cristina Grossi Togni, who is also the
Committee’s financial specialist. It is the Organization’s only
Audit Committee, and is one more instrument that Itaú
has created to protect the rights of its minority
shareholders.
The Committee is responsible for overseeing: (i) the quality
and integrity of the financial statements; (ii) our
compliance with legal and regulatory requirements; (iii)
the performance, independence and quality of the work
of our independent auditors; (iv) the performance and
quality of the work of the Internal Auditing Directorate;
and (v) the quality and effectiveness of our internal
controls and risk management systems.
Internal Auditing
Itaú Holding makes use of the services of its Internal
Auditing Directorate, which works independently to
conduct methodologically structured examinations,
analyses, surveys and fact finding to evaluate the integrity,
adequacy, effectiveness, efficiency and economy of the
information systems processes and internal controls
associated with our risk management.
Audit Committee (l-r): Alcides Lopes Tápias,Tereza Cristina Grossi Togni and Carlos da Camara Pestana.
The Directorate’s activities are directly supervised by the
Audit Committee, which acts under the Itaú Holding
Board of Directors, and is monitored by the Itaú Holding
Senior Operational Risk Audit and Management
Commission.
In carrying out its duties, the Internal Auditing Directorate
has access to all documents, records, systems, locations
and people involved with the activities under review.
Sarbanes-Oxley Act – Section 404 –
Internal Controls
To clearly meet the requirements in Section 404 of the
Sarbanes-Oxley Act (SOX), in the third quarter of 2004
Itaú began working on the analysis, testing and
documentation of the effectiveness of internal controls
for financial reporting and disclosure.
Our actions to implement the SOX requirements have
been meeting our goals to effect ongoing
improvements to Itaú’s Internal Controls and
Compliance System (SICIC).
Disclosure and Trading Committees
The primary function of these committees is to
administrate the Policies for Disclosing Material Acts or
Facts and for Trading of the company’s own stock. Its
scope of activities covers a range of internal actions
designed to improve information flows and to oversee
the ethical conduct of our management and staff. Among
Brazil’s listed companies, Itaú was a pioneer in the
creation and operation of corporate governance
committees. Brazilian Securities and Exchange
Commission (CVM) Instruction 358 requires public
companies to adopt a Disclosure Policy and a Trading
Policy. In addition to adopting both, Itaú took the
Instruction even further by creating a Disclosure
Committee and a Trading Committee, which were not
legally required.The constitution of these committees,
which both feature non-executive members, was
enshrined in the Articles of Association at the 2005
Annual General Meeting.
Related Internal Commissions
To coordinate its administrative role, the Executive Board
relies on the following related internal commissions:
Senior Itaú Holding Commission
Senior Ethics Commission
Senior Credit Commission
Senior Financial Risk Management Commission
Senior Accounting Policies Commission
Senior Taxation Commission
Senior Operational Risk Audit and Management
Commission
Depending on the nature of the items being reviewed by
these commissions, those managers with particular
knowledge of the subject can be invited to attend
meetings.
Corporate Governance
| Banco Itaú Holding Financeira S.A. Annual Report 200550
Learn MoreOur Disclosure and Trading Policies are available on theInvestor Relations website, in the Corporate Governancesection >> Regulations and Policies.
5151
Learn More
About the background of our senior executives in the section Corporate Governance > ManagementAbout the new Code of Ethics on the Investor Relations websiteAbout our Risk Management on the Investor Relations site, www.itauri.com.br, in the Corporate Governance section >> RiskManagement, in the Management Discussion and Analysis available in the Financial Information section and also in the 20-F Form, foundin the Financial Information section >> Filings CVM/SEC.About Investor Relations on the Investor Relations website.About our Articles of Association on the Investor Relations website in the section >> Corporate Governance > Regulations and Policies.
History of adopting best practices
Creation of the Board of Directors (1978)
Monthly Dividend Payment Policy (since 1980)
Creation of the Executive Banking Commission (1986)
First public meeting with Apimec (Association of Professional Investment and Capital Markets Analysts) (1996)
Chosen to form part of the first Dow Jones Sustainability Index (1999)
Introduction of the Corporate Code of Ethics (2000)
Creation of the Investor Relations website (2000)
Introduction of the Audit Board, which has served continuously until the present (2000)
Joins Bovespa’s Corporate Governance Level 1 (2001)
Lists its Level II ADRs (American Depositary Receipts) on the NYSE (2002)
Creation of the Disclosure and Trading Committees (2002)
Stock Options Granting Plan for CVM-registered shares, featuring detailed and transparent rules (2002)
Granting of Tag-Along rights to all preferred shareholders under the same conditions as minority common shareholders (2002)
Creation of the Audit Committee, made up of independent members (2004)
First company to adopt Operating Rules for Treasury (2004)
First company to adopt a Dividends Reinvestment Program for shareholders, subsequently approved by the CVM (2004)
Creation of the Remuneration Committee (2005)
Part of the Bovespa Corporate Sustainability Index (ISE) – in which it comprises the second largest portion of the portfolio (2005)
Introduction of the new Itaú Code of Ethics (2005)
Banco Itaú Holding considers Risk Management an
essential tool to optimize the use of capital and select
those opportunities which provide the best risk-return
ratio for shareholders.
Anticipating the requirements of the New Basel Capital
Accord, the Bank has developed a strong control
environment for risk monitoring and mitigation,
employing capital allocation models covering all risk
factors outlined by the Basel Committee.
The main risk categories
Market Risk stems from the variation in the value
of assets and liabilities caused by uncertainties
over changes in market prices and rates (interest rates,
stocks, foreign currency and commodity prices), as well
as the correlations between these variables and their
related volatility.
The main tools and measures used by Itaú to manage
risk are Value at Risk (VaR), which provides a statistical
prediction of the maximum loss in value of the Bank’s
portfolio under normal market conditions, and Stress
Test Scenarios, which determine the effects of extreme
market conditions on portfolio value, based on
optimistic and pessimistic stress scenarios as defined by
Itaú senior management.
Credit Risk can be defined as measuring the
uncertainty of collecting an amount to be repaid.
Itaú employs statistical models to determine the
economic capital to be allocated for a portfolio to
cover its credit risk, taking into account the portfolio’s
quality and concentration, as well as the credit
classification of its clients.
Risk ManagementSystematic control, combined with actions to lower our risks,
allow Itaú to identify suitable business opportunities which
can provide positive returns for its shareholders.
| Banco Itaú Holding Financeira S.A. Annual Report 200552
53
Liquidity Risk occurs when a mismatch in cash flow
causes a temporary inability to settle commitments.
Itaú’s structure is designed to monitor and analyze the
Organization’s liquidity, through statistical and financial-
economic projection modeling of the asset and liability
variables that affect our cash flow and reserve levels in
local or foreign currency, allowing us to maintain
adequate reserves and liquidity requirements in Brazil
and abroad.
Operational Risk represents the possibility of losses
resulting from internal processes, human or system
failure or inadequacies, or external events. Itaú employs
strict policies and control mechanisms that provide a
suitable environment to evaluate operational risk, which
is consistently monitored to ensure ongoing and
emergency mitigation.
Market Risk Indicators
A reduction in Banco Itaú Holding Financeira’s global
VaR in practically all risk factor areas was due to lower
volatility levels in the domestic economy, and that the
portfolios were better exposed to market conditions.
The table above consolidates the VaR of Banco Itaú
Holding Financeira, covering the portfolios of Banco Itaú,
Banco Itaú BBA, Banco Itaú Europa and Banco Itaú Buen
Ayre.The Banco Itaú and Banco Itaú BBA portfolios are
combined, broken down by risk factor.
53
Banco Itaú Holding Financeira VaR – in R$ millions31-Dec-05 31-Dec-04
Pre-set Interest 19.1 18.3TR Interest 6.3 15.6IGP-M – Inflation Rate 4.5 31.5Exchange Coupon 8.6 8.6Exchange Variation (*) 6.3 15.6Sovereign Abroad 15.7 15.5Equities 9.9 17.5Libor 1.1 0.2Banco Itaú Europa 1.6 0.6Banco Itaú Buen Ayre 0.2 0.2Effect of Diversification (56.2) (83.0)Total Global VaR (*) 17.0 40.7(*) Includes effect of fiscal adjustments.
Itaú+
Itaú
BBA
Learn More
About our Risk Management on the Investor Relations site,www.itauri.com.br, in the Corporate Governance section>> Risk Management, in the Management Discussion and Analysis available in the Financial Information section and also in the 20-F Form inthe Financial Information Section >> Filings CVM/SEC
Our Efficiency ratio rose almost four percentage points,
from 53.9% in 2004 to 50.3% in 2005.This validated our
policy of creating productivity gains and synergies, in
addition to encouraging the rationalization of resources.
Staff Expenses
Staff expenses totaled R$4,034 million during the period,
a year-on-year increase of approximately 22%. Part of
this growth was due to the effect of recent strategic
initiatives, which contributed R$293 million to this figure.
The number of employees grew by 5,720, of which 4,381
were new additions to our sales force and not directly
involved in the banking category, while 1,339 were in
the banking category and involved in the increased
number of branches and other activities of the Bank.
The expansion of the service network in excess of the
6% rate established in the September 2005 Collective
Bargaining Agreement, and the lump-sum bonus of
R$1,700 per employee granted to our bank staff, were
responsible for a R$715 million increase during the year.
Other Administrative Expenses
Other Administrative Expenses rose 15% to a total of
R$4,946 million. Expenses for data processing,
telecommunications and installations were affected by
an increase of 974 new service points, including
branches, PAB banking services outlets and ATMs.The
number of self-service transactions conducted by our
customers rose more than 14% to 2.57 billion in 2005.
Telemarketing expenses directly associated with the
increase in sales of products, as well as the development
of systems related to sales, grew R$201 million year-on-
year through expenses on outsourced services.
Other Operating and Tax Expenses
Other Operating Expenses dropped 2% year-on-year,
due primarily to lower levels of tax and pension
provisions. Increased tax expenses were due in great
part to CPMF financial transaction tax costs in
connection with the corporate restructurings that
occurred in 2005. Non-interest expenses were separated
from the effects related to our recent strategic initiatives,
and rose 3% to R$241 million.
Cost ManagementDuring 2005,we met the challenge of maintaining strict cost
controls while promoting the expansion of our business
activities in our branch network and self-service channels.
| Banco Itaú Holding Financeira S.A. Annual Report 200554
5555
Non-Interest ExpensesChange
2005 2004 2005 2004Personnel Expenses 4,034 3,320 715 22%Remuneration 2,226 1,881 346 18%
Charges 695 583 112 19%
Social Benefits 588 477 111 23%
Training 58 48 9 20%
Employee Resignation and Labor Claims 405 305 99 33%
Single Bonus 63 25 37 147%
Other Administrative Expenses 4,946 4,308 638 15%Data Processing and Telecommunication 1,181 1,077 104 10%
Depreciation and Amortization 613 604 9 1%
Premises 716 569 146 26%
Third-Party Services 832 660 173 26%
Financial System Service 372 323 49 15%
Advertising, Promotions and Publications 385 305 79 26%
Transportation 194 185 9 5%
Materials 165 143 22 15%
Security 138 128 11 8%
Legal and Judicial Suit 74 65 9 13%
Travel Expenses 49 46 4 9%
Others 227 203 24 12%
Other Operations Expenses 1,141 1,164 (24) -2%Provision for contingencies 415 534 (119) -22%
Tax and Social Securities 47 139 (92) -66%
Civil Lawsuits 333 335 (2) -1%
Others 35 60 (25) -42%
Sales - Credit Cards 250 211 40 19%
Claims 187 83 105 127%
Others 288 337 (49) -15%
Tax Expenses 337 241 95 39%CPMF 248 168 80 47%
Other taxes 89 73 16 21%
TOTAL NON-INTEREST EXPENSES 10,457 9,033 1,424 16%(-) Itaucred (1,628) (806) (822) 102%
(-) Vehicle (530) (344) (186) 54%
(-) Credit Cards - Non-Account Holders (*) (828) (427) (401) 94%
(-) Taií (269) (35) (234) 670%
(-) Orbitall (**) (632) (270) (362) 134%
Total Strategic Initiatives (2,260) (1,076) (1,184) 110%Total Non-Interest Expenses, less Total Strategic Initiatives 8,198 7,958 240 3%Efficiency Ratio 50.3% 53.9%
(*) Annual change affected by equity interest in Credicard increasing from 33% to 50%.(**) Annual change affected by equity interest in Orbitall increasing from 33% to 100%.
For the fourth consecutive time, the Itaú brand was
ranked as the most valuable in Brazil by English
consulting firm Interbrand, a world leader in brand
valuation.The analysis looked at the importance and
strength of the brand in generating future earnings,
taking into account our performance, relationships with
the market and capacity to operate in highly competitive
conditions.
The study found an 11% increase in the value of the Itaú
brand, climbing from US$1.204 billion in 2004 to
US$1.342 billion in 2005.
Among the main reasons for this rise were the
substantial expansion of consumer and commercial
credit through segmented structures that optimize the
value of each operation, more diversified sources of
income, the launching of our Taií consumer finance arm,
our partnerships with Companhia Brasileira de
Distribuição (CBD) and Lojas Americanas, and the growth
of our credit card business through an increased equity
stake in Credicard and the acquisition of Orbitall.
This recognition was also due to our ongoing efforts for
excellence in corporate management and the constant
commitment to the values that have made Itaú a
trustworthy, transparent and responsible company, one
which is geared to performance and pledged to
delivering solutions that help contribute to the
satisfaction of our clients.These attributes constitute the
basis of Itaú’s Sustainability.
In 2004, we began reformulating the exterior design and
interior layout of our bank branches, which also
strengthened the perception of the Itaú brand. In
addition to making the branches more modern,
transparent and personal, they now feature the most
advanced communication systems and bank branch
design. External signage has been carefully incorporated
into the branch architecture and the different client
service areas offer customers more comfort and
practicality.
At Itaú, brand management has been an ongoing
process for over 30 years. In 2003, it became further
refined and structured, leading to periodic assessments
of the value of the Itaú brand in our various operating
segments.We also implemented internal communication
procedures to publicize the brand’s values and practices
so they will be reflected in all our activities and ensure a
consistent image for Itaú.
Brand ManagementThe ongoing search for superior business management
and performance, in keeping with the Bank’s corporate culture
and principles of responsibility, makes the Itaú brand one of the
strongest in Brazil.
| Banco Itaú Holding Financeira S.A. Annual Report 200556
57
US$1.342 billionwas the estimated value of the Itaúbrand in 2005
57
| Banco Itaú Holding Financeira S.A. Annual Report 200558
Learn Moreabout Itaú’s segmentation in the 20-F Form,available in the Financial Information section >>Filings CVM/SEC, in the Investor Relations site,www.itauri.com.br.
The focus of Banco Itaú Holding Financeira’s activities
is designed to achieve excellence on two
complementary business fronts: the creation of products
and services to satisfy our 16.7 million clients, and the
development of technologies that bring agility, security
and convenience within an environment of over seven
billion operations a year.
Itaú’s segmentation strategy allows it to create and grow
companies, structures and systems to serve the many
areas of the financial market and our varied customer
base. Banco Itaú BBA, Brazil’s largest wholesale bank, and
Banco Itaú, which is active in all other segments, have
established key synergies and enjoy a unique
technological base which has been continuously refined
since the 1980s.
The following chart shows the business sectors where
Itaú is active:
Business PerformanceIn 2005, Itaú cleared various hurdles to maintain its strong
competitive position in the market: it expanded its service
network, improved its products and services and provided its
clients with access to more varied solutions.
59
Multiple Business Lines
Itaú Holding
Banco Itaú
Banking Products andServices
Credit Cards
Insurance, Pensionsand Annuities
Managed Funds andPortfolios
Corporate Operations &
Investment Banking
Taií
Automobiles
Credit Cards
Large Corporations
Insurance and Pensions
Cards and Financing
Institutional InvestorsPublic SectorMiddle Market Companies
Small CompaniesBranches
Branches
ConsumerFinance
Managed
Micro Companies
Annual Sales R$10 million – R$100 million
Investments R$2 million
Earnings R$5,000/mo
Earnings R$3,200/mo
Earnings R$3,200/mo
Annual Sales R$500,000 – R$10 million
Annual Sales less than R$500,000
Service Segmentation
Note:The Itaucred segment primarily reflects loans provided throughchannels for non-account holder clients.
Itaucred
Banco Itaú BBA
| Banco Itaú Holding Financeira S.A. Annual Report 200560
Itaú’s unparalleled performanceis the result of a consistent strategycovering the segmentation of itsbusinesses and quality and diversity ofits products and services, all supportedby a solid technological base.
61
2.6 billionself-servicetransactions wereconducted in 2005
| Banco Itaú Holding Financeira S.A. Annual Report 200562
Profile
Banco Itaú’s service network features 4,558 facilities,
including branches, banking services outlets, electronic
service outlets in companies and in Taií locations, plus
22,023 ATMs. With shareholders’ equity of R$15,560
million and R$151,241 million in assets, we are active in
domestic and international financial and capital
markets, and have a major presence in every aspect of
the local economy.
Over the past 20 years we have built up a segmentation
strategy which has allowed Itaú to develop structures,
products and services designed to meet the specific
needs of its different client profiles and sizes.
One of the main challenges for sustainable
development is adopting strategies that allow for
organic growth. On this basis, it is essential to have a
service network with a strong presence, as our branches
represent the principal relationship channel, primarily in
the retail banking segment.
In 2005, Itaú opened a record number of branches – 110
new units. It also maintained its market share, even as
competitors expanded their own operations. For 2006,
we will continue on the same path and plan to open
another 160 branches.
The efficiency of Banco Itaú’s service structure and the
ongoing refinement of its products and services are
backed by constant investments in technology. In 2005,
IT-related investments exceeded the R$1,225 million mark.
During the year, customers conducted 2.57 billion self-
service transactions.The ATM network handled over 40%
of the more than one billion convenience transactions
made directly by customers. Internet visits, available to
over four million registered clients, totaled 645.7 million. In
all, 1.46 billion transactions were conducted by telephone,
fax, internet, automatic debit and debit card purchases.
In 2005, the market share of Itaú’s loans portfolio rose 1.2
percentage points to 9.6%.To sustain this growth, the term
deposits portfolio reached a 7.5% market share, up two
percentage points y-o-y. Banco Itaú maintained its steady
share in the other deposits portfolios, even in a highly
competitive sector that sought to respond actively to the
Brazilian public’s demand for credit.
The following table shows Banco Itaú’s Pro Forma figures.
Banco Itaú S.A.By investing approximately R$1,225 million in technology,
Itaú now has one of the industry’s most efficient self-service
banking systems.
63
Banking
Consumer Clients
Retail
One of Banco Itaú’s primary business areas – and surely
its most visible – is the retail segment, particularly in the
consumer client and micro companies sectors. Its
operational base is founded on a substantial service
network, numerous access channels and a wide range
of products and services. Its 12 million clients (checking
and savings account holders) are handled through
3,165 service points.
This segment requires constant attention to the quality
of customer service, which is present in all forms of
relationships with the Bank, particularly through self-
service channels including Itaú ATMs, Itaú Bankfone and
Itaú Bankline (internet).
Itaú branches offer all the traditional retail banking
products such as checking and savings accounts,
overdraft protection, personal and consumer loans,
credit cards, home, life and accident insurance,
automobile financing, private pension plans, asset
management and bonus-enhanced annuity plans.
Itaú Personnalité
A pioneer in Brazil’s high income client banking sector,
Itaú Personnalité was created in 1995 as Banco Itaú’s
segment which specializes in serving consumer clients
earning over R$5,000 a month, or having investments in
excess of R$50,000.
To provide its unique services, Itaú Personnalité offers a
large, diversified portfolio that includes a range of
investment options – stock, financial products, funds and
pensions – in addition to loans, insurance and other
services. Personnalité clients requiring management of
their own assets receive financial advice from their
R$248 billionrepresents Itaú’s non-earmarked,raised and managed own resources
(1) Includes staff expenses, otheradministrative expenses, CPMF andother tax expenses, and otheroperating expenses.
(2) Reflects Banco Itaú’s pro formaeconomic capital, based onmanagement criteria for allocatingcapital from Itaú to its business units.
(3) Not including Endorsements andSureties
Pro Forma Figures (in R$ millions) 2005 2004 Change %IncomeGross Income from Financial Operations 6,055 6,675 (9.3)Income from Services 6.500 5,439 1.5 Non-interest expenses (1) 8,073 7,587 6.4 Operating Income 4,590 4,637 (1.0)Net Income 3,179 3,218 (1.2)Allocated Capital – Tier I (2) 7,603 6,868 10.7 Average Earnings on Allocated Capital (%) 43.1 46.9 (8.3)Assets and LoansTotal Loans (3) 25,810 20,582 25.4 - Banking 22,193 17,859 24.3 - Credit Cards – Account holders 3,616 2,723 32.8 Short-term investments 33,498 28,022 19.5 Marketable Securities 22,716 18,303 24.1 Deposits 50,761 41,703 21.7
The main highlight of 2005 came from a private banking
survey conducted by Euromoney magazine, which
appeared in its January 2006 issue, showing that for the
third consecutive time Itaú Private Bank was the only
Brazilian institution among the world’s five best private
banks which operate in Brazil. Itaú has improved steadily in
this annual ranking, which covers 100 institutions, finishing
fifth in 2003, fourth in 2004 and third in 2005. As a world
class private bank, Itaú was also chosen as the best Private
Bank in Brazil for business people and the best for clients
with one to ten million dollars in assets.
In the fourth quarter of the year, our second customer
satisfaction survey showed we have considerable brand
loyalty: 91% of our clients are satisfied with Itaú Private
Bank, who mentioned personalized service, strength and
good financial management as their principal criteria.
To ensure the continuous improvement of our team, and
consequently maintain our high levels of customer
satisfaction, we formed a partnership with business school
IBMEC-SP to develop a tailored extension course on
private banking operations.
Banco Itaú S.A.
| Banco Itaú Holding Financeira S.A. Annual Report 200564
Relationship Manager and by meeting with experts in
these markets.
Itaú Personnalité currently serves 200,000 clients through
85 stand-alone branches and service areas in six special
Itaú branches in major cities nationwide, all of which also
offer the convenience of Banco Itaú ATMs.
For 2006, we plan to continue expanding the Itaú
Personnalité branch network and developing practices
and processes designed to maintain the high levels of
satisfaction enjoyed by the clients served in this segment.
Itaú Private Bank
Operating in the segment dedicated to offering financial
and wealth management advice to high net worth
individuals, Itaú Private Bank maintained its leadership
position in the Brazilian market, closing the year with
R$14.9 billion in assets under administration. In the
international private banking segment, Itaú is the
commercial representative of Banco Itaú Europa
Luxembourg, which manages R$6.7 billion in assets.
6565
Commercial Clients
Banco Itaú is continuously refining its segmentation
strategy, which has allowed it to maintain its relationships
with micro, small and middle market companies through
specific service structures for each. It employs
independent areas and infrastructure, as well as managers
who are specially trained to offer solutions and detailed
advice on the products and services that best meet the
particular business demands of each segment.
At year-end, the process was given fresh impetus with the
establishment of a new business structure designed to
service micro retail companies.
Micro companies
In 2005, we created specialized units to service
companies with yearly sales of up to R$500,000. Clients in
this new segment now receive exclusive attention in the
branches where they are commercial account holders,
and typically, where they have a consumer client account
as well.The creation of these new business units allows us
to work much more closely with our smaller commercial
clients, in addition to better responding to their needs
and offering more suitable solutions to their companies.
We launched the project by opening 150 units in greater
São Paulo in 2005, and plan to open branches in the
interior of São Paulo state in 2006.
Small Companies
Our relationship with small companies is
conducted through 189 specialized units which serve
approximately 115,000 companies with yearly sales of
R$500,000 to R$10 million.
Small company credit at year-end totaled about
R$2.7 billion, or 4.0% of the overall loans portfolio.
Middle Market Companies
For middle market clients with yearly sales above R$10
million, we offer a full range of specialized financial
products and services including cash management,
investments, derivatives, insurance, private pension plans,
forex and trade finance.
To strengthen our presence in larger regional markets, we
opened 78 additional business platforms to provide
tailored service to over 32,000 clients.We also expanded
our commercial team by 28%, adding 380 highly qualified
managers to offer rapid decisions and competitive
solutions.
During 2005, approximately 250 large companies
migrated to Banco Itaú BBA, in keeping with Itaú’s
segmentation strategy. On an adjusted basis, the loan and
financing portfolios grew 22.4% to R$8.4 billion, thanks
primarily to medium and long-term vehicles such as
leasing and working capital. In turn, funds grew 31% to
R$7.7 billion (including demand/floating deposits),
particularly from repayments.
With respect to social responsibility, the "Know Your
Client" program strengthened our checking account
opening procedures to prevent accepting client
companies which have socially harmful activities such as
drug trafficking, illegal arms trading, dealing in stolen
goods and money laundering, among others.
In the environmental area, we continued to publicize
information, trends and best practices to help us analyze
environmental risk and assess environmental aspects to
classify the credit risk of clients with yearly sales
exceeding R$70 million.
For 2006, we plan to launch new products with special
benefits and conditions for environmentally responsible
companies, in a bid to encourage other clients to also
adopt sustainable practices.
Institutional Clients
The specialized structure we created in 2001 has
been responsible for the tailored service our
institutional clients receive, and for Banco Itaú
maintaining its leadership in providing services to this
segment in 2005, which exceeded R$178 billion, or
yearly growth of 18.7%.
In 2005, there was considerable growth in the banking
products and services offered to these clients, as well as
in investment funds and managed portfolios, which
reached R$2.1 billion.
Public Sector
With a structure dedicated exclusively to all areas of the
public sector, including federal, state and municipal
levels of the Executive, Legislative and Judicial branches,
Banco Itaú’s public sector business is substantial,
particularly in the states of Rio de Janeiro, Minas Gerais,
Paraná and Goiás, where we had purchased previously
state-owned banks. Our strategy for this segment
focuses on offering quality products and services
through our business structure and service network,
which has allowed Banco Itaú to expand its Public
Sector operations to Brazil’s north, northeast and
southern regions.
Banco Itaú S.A.
| Banco Itaú Holding Financeira S.A. Annual Report 200566
18.7%growth of the institutional client segment in 2005
67
Paraná
Through its acquisition of Banestado in October 2000,
Itaú received the right to provide financial services to
the state of Paraná until October 26, 2005. On June 17,
2002, the Paraná state government extended the term
of the contract – in compliance with State and
Privatization law – until October 26, 2010. This measure
was taken to obtain funds so that the State could meet
its repayment obligations to the federal government.
On September 27, 2005, through State Decree 5434, the
Paraná state government revoked the extension,
transferring the provision of services to other financial
institutions.To protect its rights, Itaú resorted to legal
action, convinced that it had acted legally, ethically and
in the best interests of the public. Confident that the
courts will find in its favour, Itaú continues to provide
civil servants, taxpayers and suppliers to the Paraná state
government with unbroken, disruption-free service.
67
The Bank uses platforms that act separately from the
retail branch environment, offering exclusive teams of
specially trained managers which offer customized
solutions in tax collection, exchange services,
administration of public agency assets, payments to
suppliers and payroll for about 1.7 million civil servants.
In 2005, Itaú implemented projects to support its
sustainable growth strategy, bringing civil servants a
complete package of financial products and services
and all the convenience of our service network.
São Paulo
Through a public bidding process which concluded on
September 5, Banco Itaú presented the best proposal and
won the financial asset management and payroll contract
for the City of São Paulo (PMSP), which has the country’s
fifth largest public sector budget.
This brought Banco Itaú 210,000 new clients in the city of
São Paulo, with no need for any substantial financial
outlay, given our extensive network and strong
technology base in the city. As a result, we expect about a
3% increase in the amount of business in the Bank’s retail
branch segment.
Home Loans
Throughout 2005, Banco Itaú sought to play an
active role in refining the Brazilian real estate financing
model by contributing to the creation of laws that can
provide legal protection in areas such as chattel
mortgages, uncontested financing payment amounts,
and electronic property registration, among others.
Better laws should lead to more credit becoming
available for home financing.
By working on reducing loan defaults by renegotiating
payments in arrears, the Bank sought to ensure the
borrowers’ capacity to pay, the preservation of their own
home and return of capital invested.This led to the
granting of credit to new customers, which was a
positive step in reducing the country’s housing shortage.
Thanks to lower interest rates and better laws covering
real estate financing, the amount of home loans granted
in 2005 was twice that of 2004. For 2006, we expect
continued growth in this area, leading to new business
opportunities.
Credit Cards – Account holders
Through Itaucard, Redecard and Orbitall, which handle
account holders, plus Credicard for non-account holders,
Itaú has strengthened its operating strategy in the credit
card segment, which is one of the fastest growing
consumer client products in the financial market place.
Itaucard
In 2005, Itaucard surpassed the 8.5 million mark in
cards issued, a 21% year-on-year increase, while sales
rose 30% to R$16.8 billion in the same period.
Average monthly purchases and withdrawals were
over R$1.4 billion.
In addition to opening new sales channels, another key
factor in Itaucard’s performance was better sales to
non-account holders, whose portfolio topped 1.4
million cards. Thanks to a new management
agreement with Credicard, Itaucard became the
country’s leading credit card brand, achieving a 22%
market share in sales.
Another highlight during the period was sales of
Itaucard Business cards to small and middle market
companies, which reached 57,000 MasterCard and Visa
brand cards issued.
Itaucard’s Installment Payment Plan, which allows card
holders to pay off their card in up to 12 payments at
reduced interest rates, helped grow the portfolio’s
financing portion by 11%.
Itaucard supported the consolidation of our
partnership with Companhia Brasileira de Distribuição
(CBD – Pão de Açúcar), which led to the creation of
Financeira Itaú CBD. The Extra Itaucard card, which
carries the MasterCard and Visa brands, began being
sold in the first half of the year and subsequently
gained more than 148,000 clients. In addition to CBD,
Itaucard also established a partnership with the Lojas
Americanas chain to issue credit cards in 2006.
Banco Itaú S.A.
| Banco Itaú Holding Financeira S.A. Annual Report 200568
69
21%growth in the number of credit cards from 2004
69
Redecard
In 2005, management of the relationship company for
Redecard retailers, which was previously undertaken by
Citigroup, began being handled by the three partners:
Itaú, Citigroup and Unibanco. This ownership structure
remained unchanged: each partner has a 32% equity
stake in the company, and MasterCard has 4%.
Redecard finished the year with 901,000 affiliated
establishments in Brazil, up 9% y-o-y, while sales rose
31% to R$67 billion.
Itaú’s concern for satisfying the needs of its customers
led to a joint effort with Procon (Brazil’s consumer
protection agency) to help resolve customer
complaints. An evaluation of every occurrence and
identification of the source of the problems allowed
Itaucard to reach 97% effectiveness with its customers,
demonstrating a high rate of satisfaction in how we
handle these situations.
For 2006, Itaucard will take on the challenge of
improving its credit cards results even further.
Learn More about Credit Cards by visiting www.itaucard.com.br
Orbitall
After acquiring 100% ownership of Orbitall, Itaú took
over exclusive management of the company in 2005.
Orbitall is Brazil’s leader in credit card processing,
and continues to independently provide processing
services to all its clients. In 2005, the company won
the contract to process credit cards from retailer
Casas Pernambucanas, helping it reach a total of
21 million credit, debit and private label cards, for a
28% y-o-y increase.
Insurance, Pensions and Annuities
Itaú Seguros and its subsidiaries finished 2005 with
R$2,420 million in premiums earned, a growth of 15.1%
for the year.
To serve the automobile insurance market, Itaú Seguros
has 46 Rapid Service Centres (CARs) available to clients
with damage claims. CARs facilities provide policy holders
and brokers with high quality services which combine
speed with modern technology.The Automotive
Consultant, introduced in 2004, is available in 14 CARs
units, and offers a free evaluation to identify problems in
the car and give a cost estimate for repairs.
In 2005, automobile claims reached 68.0%, a 3.4
percentage points drop from 2004, due primarily to the
price adjustments and portfolio streamlining we
implemented at the start of the year.
In April 2005, Itaú Seguros began its “Look After it Well”
endomarketing program, which was designed to
consolidate the company’s new “Made to Look After You”
positioning and incorporate it into the daily activities of
its staff, partners and service providers.Throughout the
year we conducted various informative and involvement
actions to publicize the “Care”concept.
Life insurance, pensions and bonus-enhanced annuities
delivered exceptional results in 2005: R$12 billion in
pension reserves and one million insurance policies in the
portfolio. Itaú Vida (Life) and Previdência (Pensions)
reached R$3,173 million in earnings, through a 14.2%
increase in insurance and VGBL (Free Benefit Generator)
plans sold.Technical provisions for pensions and life
insurance totaled R$12,260 million. Annuities provisions
during the period reached R$1,111 million, while R$30
million in cash bonuses were distributed to annuity policy
holders who names were drawn.
The pensions portfolio grew 1.5%, giving Itaú a record
15.7% market share. Insurance premiums sold had a slight
0.3% rise, while the bonus-enhanced annuities portfolio
market share declined 0.8%, due to our focus on credit
products during the period.
Subsequent Event
On January 30, 2006, Banco Itaú Holding Financeira and
XL Capital Ltd. (XL), signed a Memorandum of
Understanding to create a new insurer in Brazil that will
operate in the market for high risk commercial and
industrial insurance.
Banco Itaú S.A.
| Banco Itaú Holding Financeira S.A. Annual Report 200570
71
In May 2005, Banco Itaú’s asset administration, which
manages our clients’ personal funds, retained its AM1 (bra)
rating, the highest level of asset management quality
issued by Fitch Ratings.
In the overall ANBID (Brazil’s National Investment Banks
Association) ranking for management of third-party
assets, Itaú Private Bank’s funds under management
placed first, thanks to approximately R$13 billion in the
portfolio and an 18.5% market share.
October 2005 saw the issue of the second tranche of
Brazil Index Fund stock (PIBB – an exchange-traded fund),
which reached almost R$2.3 billion.This allowed Banco
Itaú, as PIBB manager, to move to R$10 billion in shares
under management, consolidating its position as Brazil’s
largest private sector equities manager.The PIBB is traded
on the São Paulo Stock Exchange, and seeks returns
similar to those of the IBrX-50 Index.
23.1%growth in investment funds managed by Itaú in 2005
71
Pro Forma Figures (in R$ millions) Insurance Life and Annuities Consolidated (*)(non-Life) Pensions
2005 2004 2005 2004 2005 2004 2005 2004 Ch.(%)Net Income 75 69 373 278 110 112 547 451 21.2Paid-in Premiums and Earnings from Pension and Annuity Plans 1,833 1,583 465 353 177 204 2,473 2,144 15.4Technical Provisions 1,268 1,124 12,260 8,854 1,111 1,045 14,640 11,023 32.8
(*) Some Consolidated figures may not add up as they do not include all inter-company transactions.
Learn More
about investment funds by visiting www.itau.com.br in the sectionInvestments >> Fundsabout the fund market in Brazil by visiting www.anbid.com.brabout ratings by visiting www.fitchratings.com.br
XL is a leader in providing insurance, reinsurance and
financial products and services for commercial and
industrial corporate clients and insurance companies.
The synergy between Itaú and XL should bring
advantages to our clients and insurance brokers.
Fund and Portfolio Management
By year-end, Itaú had R$120,287 million in total assets
under administration, a 20.6% year-on-year increase, while
its managed investment funds climbed 23.1% to
R$112,573 million.
This achievement was due to the performance of our
team of investment consultants, whose financial market
advisory skills assisted our clients in their investment
decisions.This team worked with over 39,000 customers
in 2005, in the Retail, Personnalité and Small Company
segments. Our relationship with investors was also
conducted through Itaú Investfone, a telephone
investment advisory service which handled more than
300,000 calls from clients.
Concurrent with falling interest rates, investors have
begun to migrating to more sophisticated, higher value-
added products. In preparation, Banco Itaú has invested
in the development of equities and hedge fund teams,
and created more sophisticated funds such as those
introduced by the Personnalité segment during the year.
Itaú Corretora de Valores
Itaú Corretora (the Group’s securities brokerage arm)
solidified its highly competitive positioning in the capital
markets as one of the leaders in all investment products
rankings.To reach its goal of becoming Brazil’s top
specialist, offering high quality analysis and the market’s
strongest distribution, Itaú Corretora made major
investments in 2005, in addition to growing its presence
in the international market.
2005 Highlights:
Public Offers of Shares: Itaú Corretora strengthened
its analysis and distribution areas and was an active
participant in capital markets operations
coordinated by Banco Itaú BBA, such as Energias do
Brasil, PIBB and Tractebel.
Analysts Rankings: five analysts appeared in the
Institutional Investors Brazil international ranking, the
market’s most important such designation.The Itaú
Corretora team also placed first in the Institutional
Investor magazine rankings, based on a survey of
Brazilian institutional investors.These two rankings
represent the recognition of Itaú’s skilled professionals
by domestic and international investors.
Bovespa and BM&F: On the Bovespa (São Paulo Stock
Exchange), Itaú Corretora handled R$48.9 billion in
transactions, up 41.6% from 2004, finishing the year
ranked third, while having the highest volume of
trades among brokerages offering analysis.
On the BM&F (Brazilian Mercantile & Futures
Exchange), trades doubled over 2004, with more than
28 million contracts arranged, placing the firm fourth
in this market with a 7.9% market share. In the Home
Broker segment, Itautrade’s business rose 31.6% y-o-y,
while its 9.2% market share was third best in the
Brazilian rankings.
Banco Itaú S.A.
| Banco Itaú Holding Financeira S.A. Annual Report 200572
73
Domestic Fixed Income: Itaú Corretora handled the
distribution of 18 operations coordinated by Banco
Itaú BBA, remaining in first place in the November
ANBID rankings, thanks to R$8.1 billion in business and
a 20.9% market share during the period. Combining
the eight FIDC (credit receivables funds) operations
undertaken with debentures from related companies
(the latter are not included in the ANBID rankings), the
total value of its transactions was R$12.9 billion.
International Fixed Income: Itaú Corretora was
involved in US$28 billion worth of transactions, up
103% for the year. Highlights included its role as Co-
Manager of the international market’s first Brazilian
Treasury issue in reais.
Itaú Corretora grew substantially in all its business areas in
2005, and is well positioned to be highly active in the
capital markets in 2006 in tandem with Banco Itaú BBA
and Banco Itaú’s client investment channels.
Capital Markets Services
As a pioneer in the development of services for the capital
markets, Itaú has overcome considerable challenges in the
past 30 years to build up solid leadership as Brazil’s largest
custodian (as ranked by ANBID), and the largest back office
services processor for Brazilian capital markets products.
73
The support of advanced technology has been
fundamental in our achieving a number of ISO 9001
certifications, while maintaining the strength of the
operation is ensured through our use of sophisticated
compliance and contingency procedures involving
systemic, operational and physical processes.
The trust, quality and precision of our services allows us to
serve a large number of clients representing over 1,300
contracts in all capital markets segments, giving us a total
of R$1.1 trillion in assets being processed.
2005 Highlights:
Expansion of our Servicer and Custodian activities for
FDICs (credit receivables funds).
Growth of Representation and Custodian services for
non-resident investors (National Monetary Council
Resolution 2689/2000).
Growth in Bookkeeping services for shares, debentures
and promissory notes, through a recovery in taking
companies public through share offerings.
For 2006, our goal is to increase business volumes and
close new contracts, consistent with the development of
Brazil’s economy and capital markets.
With 28 million contracts arranged,Itaú Corretora doubled its trades on theBM&F in relation to 2004
| Banco Itaú Holding Financeira S.A. Annual Report 200574
Automobiles
By year-end, financing to purchase automobiles
represented 45% of Banco Itaú’s total loans to consumer
clients.The substantial increase in our market share put
this segment in second place among all of the Bank’s
consumer credit business activities.
In 2005, new financings and vehicle leasing totaled
R$9.7 billion, up 75% from 2004 and giving the Bank a
19% market share.The credit portfolio reached R$11.2
billion, whose 80% rise was well above the market
average due to combining Banco Itaú’s technology with
the use of all the business tools which were
incorporated into our systems in 2003 and 2004.
The combination of these factors led to 70% growth in
operational efficiency, increasing the share of total
financings contributed by our 11,000 registered retailers
and automobile dealers. Currently, 97% of these loans
are handled via the internet, bringing greater speed and
security to the loan approval process.
Banco Fiat’s efficiency gain was even greater, due in part
to its leasing activities, which also played a role in the
overall increase of financings in the Fiat network. At
year-end, Banco Fiat had financed 60% of all new car
sales in the Fiat network.
Consórcio Fiat is integrated into the Itaú system, and
closed the year with 60,000 active clients who enjoy
new facilities such as application approvals, bidding and
invoicing conducted through the internet, plus a range
of services provided through the service center.
Itaucred OperationsImportant advances characterized the Bank’s activities
in the automobile financing,credit cards and consumer
finance segments.Significant growth in these areas in
2005 also led to job creation.
75
A structure for heavy vehicles was implemented in
2005 in Brazil’s south, southeast and mid-west regions,
extending to the north and northeast in 2006.This
segment represents 6% of total financings.
Banco Intercap’s know how of operating in the sub-
prime segment was incorporated into the credit and
operations platforms, contributing to 10% of our
automobile-related business.
Cross-selling of insurance and credit card
products generated R$40 million in earnings during
the period, and our activities in these areas will be
increased in 2006. In this particular business area, our
Efficiency ratio was 40%, while ROE (Return on Equity)
reached 50% in 2005.
80.1%growth in the automobile finance segment
Credit Cards – Non-account holders
Credicard
In partnership with Citigroup, during 2005 Itaú began
to split up the branding of the cards issued by
Credicard, a process which should be finalized in the first
half of 2006. Almost all Credicard credit cards were
substituted for new ones the period July to December,
2005.The traditional card base, made up of six million
cards, already has the Credicard brand associated with
the Itaú or Citigroup brands.The rights to issue co-
branded Credicard cards were allocated among the
partners, resulting in Itaú receiving the TAM, CBD and
Fiat cards portfolios.
In October, Itaú and Citigroup presented Credicard
employees with the new operating structures and
staff allocation for their credit card areas, expected to
come into effect after the branding split up.The
procedure was conducted without affecting Credicard’s
normal business activities, which generated R$22 billion
in 2005, up 24% from 2004. Credicard closed the year
with 8.3 million credit cards in its portfolio, a 12% year-
on-year increase.
| Banco Itaú Holding Financeira S.A. Annual Report 200576
Credicard’s shared management will remain in place until
the date of the branding split up when its client base and
credit cards, as well as the assets and liabilities of the
company, will be transferred to the equity partners.
After the transfer, Itaú will have 12.3 million credit cards
and R$28 billion in sales, making it the market leader.
In 2006, Itaucard’s operations will be combined with
those of Credicard to help achieve a number of
synergies, such as offering Credicard cards to non-
account holders, generating new partnerships, greater
focus on the Corporate Business segment and more
diverse distribution channels for Itaú.
Taií – Consumer Finance
For Itaú, 2005 was an accomplishment-filled year in the
consumer finance segment.Throughout the period, the
Bank consolidated itself after the first wave of expansion,
begun in 2004, making us a leading competitor in this
market.
Consumer finance operations – housed under the Taií
brand – closed the year with 3.5 million clients served in
648 outlets, and receivables of R$718 million.
These results were due to several factors, including:
The expansion of the Taií outlet network, with
130 points strategically distributed in the states of
the Rio de Janeiro and São Paulo, high productivity
sales and a focus on earnings, based on strict risk
and cost management.The goals for 2006 are to
close the year with 300 Taií outlets nationwide, with
particularly strong growth in Brazil’s northeast and
south, and increase the range of financial products
offered to clients.
Itaucred
Taií outlets100% Itaú
50% CDB and 50% Itaú
FAI 50% LASA and 50% Itaú
24%growth in Credicard sales in relation to 2004
7777
Learn Moreabout our increased equity stake in Credicard and acquisition ofOrbitall by visiting our Investor Relations site: www.itauri.com.br inthe section Announcements >> Material Facts
Pro Forma Figures (in R$ millions) 2005 2004 Change %ResultsGross Income from Financial Operations 1,651 896 84.3 Income from Services 864 424 103.8 Non-interest expenses (1) 1,628 806 102.0 Operating Result 741 406 82.7 Net Income 525 285 84.5 Allocated Capital – Tier I (2) 1,688 975 73.2 Average Earnings on Allocated Capital (%) 39.8 35.2 13.0 Assets and LoansTotal Loans (3) 16,811 9,154 83.6 Automobiles 11,512 6,272 83.5 - Credit Cards – Non-account Holders 3,301 2,439 35.4 - Taií 1,997 443 350.6
(1) Includes staff expenses, otheradministrative expenses, CPMF andother tax expenses, and otheroperating expenses.
(2) Reflects Banco Itaú’s pro formaeconomic capital, based onmanagement criteria for allocatingcapital from Itaú to its business units.
(3) Not including Endorsements andSureties.
checking privileges in Lojas Americanas Taií outlets, in
addition to introducing private label and co-branded
credit cards.
Steady, sustainable growth of our consumer credit
operations strengthens Banco Itaú’s strategy to serve
new consumer segments.
As a result of our strategic decision to increase the
amount of credit offered to the lower-income market,
Taií has became an important employer for thousands
of young people with little or no previous work
experience and no access to formal employment.
An increased Taií presence in the network of stores
owned by Companhia Brasileira de Distribuição
(CBD), offering unique financial products and services
exclusively to Pão de Açúcar, Extra, Extra-Eletro,
CompreBem and Sendas customers. Playing a
continuing role in the expansion policy of FIC
(Financeira Itaú-CBD), which in 2005 focused on
converting the client base and setting up 308 points
of sale under the Taií brand. In 2006, we seek to
maximize our use of space inside CBD stores and
grow our customer portfolio.
The partnership with Lojas Americanas S.A., which
has allowed us to market financial products and
services exclusively to Lojas Americanas, American
Express and Americanas.com customers, using the
most advanced equipment and modern facilities. In
2006, we will be offering personal loans with
| Banco Itaú Holding Financeira S.A. Annual Report 200578
In 2005, various actions wereundertaken to consolidate Banco ItaúBBA’s leadership as the country’s largestwholesale bank, such as strengtheningits activities in investment banking andincreasing the number of bankingservices it offers.
79
1,100corporate clients areserved by Itaú BBA’sspecialized team
| Banco Itaú Holding Financeira S.A. Annual Report 200580
Profile
Itaú BBA operates in the large corporations segment,
offering a complete range of financial products and
services. With a highly qualified staff and supported by a
solid operational structure, Itaú BBA has established
close relationships with about 1,100 client companies,
allowing it to develop products and services customized
to their needs.
The products and services it provides include payroll
processing, advisory activities in mergers and
acquisitions, structured finance in Brazil and abroad, and
cash management products such as collection and
checking accounts.
Banco Itaú BBAAs part of its overseas expansion strategy, Itaú BBA
opened an office in Shanghai. It is Brazil’s only private
sector bank with a presence in the increasingly
important Chinese market.
The year was characterized by an ongoing series of
client relationship improvement initiatives to
consolidate Itaú BBA as a major Brazilian wholesale
bank. In particular, these included strengthening its
investment banking activities, growth in structured
finance and derivatives, increasing the supply of banking
services, and expanding its overseas operations.
Investment Banking
Itaú BBA has pinpointed growth in the investment
banking market as one of its priorities, with the
objective of becoming Brazil’s leading investment bank
in three to five years. The bank’s activities will be
focused on the fixed income market, where it has
traditionally been strong, as well as the equity markets
and mergers and acquisitions. In keeping with this
goal, 2005 was characterized by valuable hirings in the
investment banking team.
8181
R$16.9 billionin fixed income transactions werecoordinated by Itaú BBA
81
In 2005, Itaú BBA led fixed income operations totaling
R$16.9 billion, of which R$13.2 billion were in
debentures, R$3.1 billion in FIDCs (credit receivables
funds), R$570 million in Promissory Notes, and R$30.5
million in Real Estate Receivable Certificates (CRIs). As a
result, excluding transactions between financial
institutions, the Bank placed first in the Anbid (National
Association of Investment Banks) rankings for fixed
income origination and distribution, with a 21.0%
market share in origination and 20.9% in distribution.
In the equity markets, 2005 saw a number of major
operations in which Itaú BBA played a significant role.
Of particular note were the R$1,184 million initial
public offering (IPO) for Energias do Brasil S.A. (EDP),
and a new issue of Bovespa Brazil Index stock (PIBB –
an exchange-traded fund) totaling R$2,285 million,
which was the largest offering undertaken in Brazil in
the past two years. The Bank was also arranger and
bookrunner for the R$1,051 million secondary public
share offering for Tractebel Energia. In the Anbid
rankings, Itaú BBA placed second and third in equity
origination and distribution, respectively, with market
shares of 15.2% and 10.3%.
During 2005, Itaú BBA performed important financial
advisory services in mergers and acquisitions and
corporate restructuring. These included advising Cia.
Brasileira de Distribuição in its acquisition of the
Coopercitrus supermarket chain; Copersucar in the sale
of Açúcar União to Nova América; the Carlos Lyra
Group in the sale of Profertil S.A. to France’s Roullier
Group; the controlling shareholder of Panex in its sale
of Panex to SEB; and Suzano Petroquímica S.A. in its
US$315 million acquisition of Basell International
Holdings BV’s stake in Polibrasil S.A., which was one of
the year’s largest transactions.
Corporate Banking
In the domestic loans market, demand rose
throughout 2005, leading to a 22.1% year-on-year
increase in the local credit assets portfolio. This growth
was due to a migration from foreign currency-
denominated loans to vehicles such as forex advances
and import finance for loans in reais, and to a greater
demand for longer term funding.
| Banco Itaú Holding Financeira S.A. Annual Report 200582
With respect to derivatives, 2005 saw an increase in the
number of structured finance transactions geared to
the needs of each client, which consequently led to
greater numbers of clients using these more
sophisticated instruments. Despite this significant
growth and diversification of Itaú BBA’s portfolio, there
was an overall drop in the number of derivatives deals,
thanks to reduced client demand for hedges.
Itaú BBA has also developed and consolidated a broad
portfolio of electronic products and services,
combining Itaú’s strength and technological
innovation with creating tailored solutions for its
clients. In 2005, its portfolio of corporate client cash
management assets grew in relation to 2004.
Additionally, the financial value of electronic payments
increased 20% during the period.
Internationally, the Bank focused its activities on
financing the subsidiaries of Brazilian companies
abroad through transactions in various currencies in
more than 20 countries, in addition to providing over
US$13 billion in export finance and opening new
markets for its clients’ exports by performing
operations for countries in Africa, Eastern Europe and
the Middle East.
Itaú BBA continued to benefit by offering substantial
lines of credit for foreign trade, and keeping its funding
costs at their lowest ever levels. Banco Itaú BBA and
Banco Itaú closed the third quarter of 2005 with
approximately US$2 billion in lines drawn on
correspondent banks.
In view of China’s increasing importance to its clients, in
March 2005, Itaú BBA received authorization to open a
representative office in Shanghai. Itaú BBA is currently
the only private sector Brazilian bank with a
representative office in China, placing it in a unique
position to support clients wishing to set up or develop
business in that country.
Banco Itaú BBA
22.1%increase in the domestic credit assetsportfolio
838383
Learn More about Banco Itaú BBA by visiting www.itaubba.com.br
Finally, Banco Itaú BBA was active in BNDES on-lending
to finance large-scale projects for strengthening
domestic infrastructure and increasing the productive
capacity of various industrial sectors. The Itaú group
was one of the leading BNDES on-lending agents in
2005, disbursing over R$1.3 billion for a range of
different projects and financings.
Large-scale project financing complies with the Equator
Principles, a set of social and environmental policies
which Banco Itaú and Banco Itaú BBA adopted in 2004.
Pro Forma Figures
These are based on Banco Itaú BBA’s pro forma financial
statements, and seek to offer the clearest picture of its
activities during the period.
Pro Forma Figures 2005 2004 (3) Change (%)Earnings – (in R$ millions)Gross Earnings from Financial Operations 2,038 1,459 39.7Operating Income 1,654 1,151 43.7Consolidated Net Income 1,242 829 49.9Balance Sheet – (in R$ millions)Total Assets 43,256 33,902 27.6Total Loans (1) 24,067 22,553 6.7Allocated capital – Tier 1 (2) 4,328 3,194 35.5Financial Ratios (%) p.a.Average Earnings on Allocated Capital – Tier 1 34.2 25.9 -Return on Assets 2.9 2.4 -
(1) Including Endorsements and Sureties.(2) Reflects Banco Itaú BBA’s pro forma economic capital, based on management criteria for allocating capital from Itaú to its business units.(3) Figures for previous years have been readjusted to provide clearer comparisons consistent with current management criteria, particularly those
related to allocation of capital and interest on own capital.
Itaú broadened itsinternational standing through unitsin the Americas, Europe and Asia,which include branches, subsidiariesand representative offices.
| Banco Itaú Holding Financeira S.A. Annual Report 200584
85
R$6.5 bilionin consolidated overseasinvestments in 2005
Banco Itaú Buen AyreHeadquarters, Buenos Aires
Banco Itaú EuropaHead Office
location Lisbon
Banco ItaúTokyo Branch
Banco ItaúBranch Office locationNew York
Banco Itaú BBARepresentative Officelocation Shanghai
| Banco Itaú Holding Financeira S.A. Annual Report 200586
Itaú has a considerable overseas presence through
strategically located facilities in the Americas, Europe
and Asia, providing valuable synergies in trade finance,
placing eurobonds, offering sophisticated financial
transactions (Structured Notes) and in private banking
activities through Banco Itaú Europa Luxembourg.
The Bank operates out of New York (New York branch),
the Cayman Islands (Grand Cayman branch), Lisbon and
London (Banco Itaú Europa), Buenos Aires (Itaú Buen
Ayre), Tokyo and now in China (Itaú BBA).
Consolidated overseas investments – including
non-financial activities – totaled R$6.5 billion
(US$2.8 billion) in 2005.
Banco Itaú Europa is active in cross-border commerce
and investments between Europe and Brazil, and in
issuing eurobonds in international capital markets,
supported by Banco Itaú Europa Luxembourg’s
integrated treasury, capital markets and private
banking operations.
In the United States, Itaú enjoys Financial Holding
Company status, allowing it to operate on an equal
footing with that country’s other financial institutions.
To-date only two Latin American banks share this
distinction. Granted by the Federal Reserve Board in
2002, this qualification was based on Itaú’s high level of
capitalization, the superior quality of its management,
the history of its activities in Brazil, its experience and
capability of establishing banking activities in the USA,
and by the existence of company-wide compliance
practices and controls which meet the standards
required by American law, both in its operations in
Brazil and in other countries where the Bank is active.
Banco Itaú Europa
Lisbon-based Banco Itaú Europa has branches in London
and Madeira, plus subsidiaries in the Cayman Islands and
Luxembourg. In 2005, it solidified its positioning in
international corporate activities by supporting
multinational firms operating in Brazil and creating
specialized international financing structures for Itaú
clients in Brazil in the large corporation and middle
market company segments.
International PresenceInternationally in 2005, Itaú provided support to multinationals
active in Brazil, and offered specialized international financing
to large and medium sized Brazilian companies.
8787
Consolidated assets reached €2,916.2 million, a 19.8%
improvement over 2004, while total assets under
administration, which included not only its own assets
but also guarantees, irrevocable commitments and
managed client assets, were almost €6 billion.
In asset composition, the Bank was active in commercial
credit, which finished the year at €1,062.7 million,
primarily in structured loans, most of which were for
Brazilian exports. Itaú Europa operates in keeping with
the dynamics of Itaú’s market segmentation
structures, growing its commercial client base, offering
structured products for trade finance and capital
markets, and supporting investments in Brazil made by
European companies.
Itaú Europa’s consolidated net income was €42.2
million, which rose 40.8% against the €30.0 million
posted in 2004, while the Banking Product reached
€70.7 million, up 47.4% y-o-y. This result indicates, in
addition to the stable contribution of the financial
margin, better performance in the areas of capital
markets, treasury, international private banking and the
role of Banco BPI.
Average return on equity (ROE) was 12.6%, the
Efficiency ratio hit 34.1%, while the Solvency (BIS) ratio
finished above 20%, well in excess of the minimum 8%
required by Portuguese and European Union regulatory
banking authorities.
40.8%growth in Itaú Europa’s net incomein relation to 2004
87
Itaú Securities (NY)
Itaú Bank (Cayman)
Itaú Cayman Branch
Banco Itaú Buen Ayre
Itaú EuropaItaú Tokyo Branch
Itaú BBA Nassau Branch
Itaú NY Branch
Itaú EuropaLondon Branch
Itaú Europa Luxembourg
Itaú BBA NY Rep. Office
Itaú BBA Uruguay Branch
Banco Itaú BBA
Banco Itaú
Itaú BBA Shanghai Rep. Office
| Banco Itaú Holding Financeira S.A. Annual Report 200588
The Bank’s investment grade status (Baa1 from Moody’s
and BBB+ from Fitch Ratings) has been an important
factor in supporting its diversification of funding
sources through issues of medium and long-term
eurobonds in the international capital markets. At year-
end, total securities and syndicated loans issued in the
international markets by Itaú Europa reached €966.1
million, while during the year it conducted a variety of
issues totaling over €550 million, including a €100
million ten-year subordinated debt issue. Much of its
success in these issues was due to the efforts of the
Bank’s capital markets desk in London.
The activities of Banco Itaú Europa Luxembourg
added 27.4% in the Banking Product and 21.5% in
terms of net income to the overall results of Itaú
Europa. Itaú Europa maintained its policy of increasing
the number of private banking clients, expanding and
strengthening its product line and family of funds, plus
investments and advisory services. At year-end, assets
under management reached US$2.5 billion, with over
1,500 active clients.
Banco Itaú Europa has a 51% share of Itaú’s equity stake
in Banco BPI, which rose from 16.1% to 16.4% at the
start of 2006. BPI is Portugal’s fourth largest financial
group, and ended the year with €30.1 billion in total
consolidated assets, shareholders’ equity of €1,492.8
million and net income of €251 million. Its key financial
indicators showed substantial improvement: ROE rose
to 23.5%, the Solvency ratio climbed from 9.8% in 2004
to 11.5% in 2005, while the Efficiency ratio dropped
from 61.7% to 57.8%.
Banco Itaú Buen Ayre
2005 marked the third consecutive year of economic
growth in Argentina. GDP rose 9.2% and there was a
fiscal surplus for the second year in a row. After the
successful renegotiation of the foreign debt led to the
cancelation of the IMF agreement in December, the
government’s chief worry for 2006 will be increased
inflation.
Under these conditions, Banco Itaú Buen Ayre
continued to grow in different areas, delivering good
performance within a financial system that shows signs
of recovery. In the Consumer Client segment, it posted
growth in personal loans, credit cards and services
receivables. It also opened new branches in the interior
cities of Córdoba and Mendoza during the year,
allowing it to evaluate other similar prospective
openings in 2006.
Small and middle market companies were the highest
growth segments in 2005, and offer the best potential
for 2006. Another key goal is to expand its trade finance
operations, primarily with Brazil, supported by the
potential of its branches in the interior.
International Presence
Learn Moreabout Banco Itaú Europa by visiting www.itaueuropa.ptabout Banco Itaú Buen Ayre by visiting www.itau.com.ar
898989
With respect to private deposits, the Bank maintained
its 1.3% market share in the financial system, while
private sector loans grew about 15% year-on-year,
providing a 2.3% market share.
Its new activities in investment funds, through Itaú
Asset Management, generated good results in their first
year of operation, exceeding planned goals and
delivering a 10.7% market share.
Selected Highlights for 2005:
In May, Itaú closed a US$400 million Liquidity Facility
featuring a clean credit line and a two-year
drawdown period. The transaction had the
participation of 18 international banks, with HSBC,
Calyon, Standard Chartered, Warchovia, and West LB
acting as Lead Arrangers.
In June, Itaú issued a new tranche of securitization
of foreign receivables (MTs), valued at US$345
million, with a three to seven-year term. With Calyon
as lead bank, the tranche was used partially for
on-lendings to clients and to repay the most costly
outstanding debts.
In July, the structure of the back office operations
of the Grand Cayman branch was transferred and
incorporated into other Itaú administrative
processing areas in Brazil, gaining efficiency and
synergy and considerably reducing the need for
operational contingencies now allocated in Brazil.
In August, a US$100 million A/B loan was closed in
partnership with the Inter-American Investment
Corporation, and was designed to provide financing
to small and middle market companies which
display socio-environmentally responsible practices,
underlining the Itaú Group’s concern for the
environment.
In September, Itaú participated as the only co-
manager of the first real-denominated Brazilian
National Treasury Notes issue in the international
market, raising R$3.4 billion and maturing in 2016.
The issue was structured by JP Morgan and
Goldman Sachs, while Itaú played a key role in
placing the Notes with investors worldwide.
To meet the more sophisticated needs of
international financial market transactions, Itaú
expanded its investment products portfolio by
offering Structured Notes, which can combine one
or more asset and/or market index categories thanks
to an optional principal-protection structure.
In December, Itaú closed a US$250 million liquidity
facility with Citibank, in connection with its payment
orders securitization program. The line can be drawn
down at any time over an eight-year term, at Libor +
0.25% p.a. The facility picked up AAA, Aaa and AAA
ratings from Standard & Poor’s, Moody’s and Fitch,
respectively.
BOARD OF DIRECTORS
ChairmanOlavo Egydio Setubal
Vice-ChairmenAlfredo Egydio Arruda Villela FilhoJosé Carlos Moraes AbreuRoberto Egydio Setubal
DirectorsAlcides Lopes TápiasCarlos da Camara PestanaFernão Carlos Botelho BracherHenri PenchasJosé Vilarasau SalatMaria de Lourdes Egydio VillelaPersio AridaRoberto Teixeira da CostaSergio Silva de FreitasTereza Cristina Grossi Togni
EXECUTIVE BOARD
Chairman and CEORoberto Egydio Setubal
Senior Vice-PresidentHenri Penchas
Executive Vice-PresidentsAlfredo Egydio SetubalCandido Botelho Bracher
Legal AdvisorLuciano da Silva Amaro
Executive DirectorsRodolfo Henrique FischerSilvio Aparecido de Carvalho
Managing DirectorsJackson Ricardo GomesMarco Antonio Antunes Vilson Gomes de Brito
Associate Managing DirectorWagner Roberto Pugliesi
AUDIT BOARD
ChairmanGustavo Jorge Laboissiere Loyola
DirectorsIran Siqueira LimaFernando Alves de Almeida
ADVISORY BOARD
Fernando de Almeida Nobre NetoLício Meirelles FerreiraLuiz Eduardo Campello
INTERNATIONAL ADVISORY BOARD
Roberto Egydio SetubalArtur Eduardo Brochado dos Santos SilvaCarlos da Camara PestanaFernão Carlos Botelho BracherHenri PenchasJosé Carlos Moraes AbreuJulio Lage GonzálezMaria de Lourdes Egydio VillelaRoberto Teixeira da CostaRubens Antonio BarbosaSergio Silva de Freitas
AUDIT COMMITTEE
ChairmanCarlos da Camara Pestana
MembersAlcides Lopes TápiasTereza Cristina Grossi Togni
TRADING COMMITTEE
ChairmanAlfredo Egydio Setubal
Members Alcides Lopes TápiasAlfredo Egydio Arruda Villela Filho Antonio Carlos Barbosa de OliveiraHenri PenchasMaria Elizabete Vilaça Lopes AmaroRoberto Teixeira da CostaSilvio Aparecido de Carvalho
DISCLOSURE COMMITTEE
ChairmanAlfredo Egydio Setubal
Members Alcides Lopes Tápias Alfredo Egydio Arruda Villela Filho Antonio Carlos Barbosa de OliveiraAntonio Jacinto MatiasHenri PenchasMaria Elizabete Vilaça Lopes AmaroRoberto Teixeira da CostaSilvio Aparecido de CarvalhoTereza Cristina Grossi Togni
REMUNERATION COMMITTEE
ChairmanOlavo Egydio Setubal
MembersCarlos da Camara PestanaFernão Carlos Botelho Bracher José Carlos Moraes AbreuRoberto Egydio SetubalRoberto Teixeira da Costa
Senior Management and Directors
| Banco Itaú Holding Financeira S.A. Annual Report 200590
Banco Itaú Holding Financeira S.A.
In-house AccountantJosé Manuel da Costa GomesCPF: 053.697.558-25CRC – 1SP219892/O-0
91
EXECUTIVE BOARD
Chairman and CEORoberto Egydio Setubal
Senior Vice-PresidentsAlfredo Egydio Setubal Antonio Jacinto Matias Henri PenchasRenato Roberto Cuoco
Executive Vice-PresidentsHelio de Mendonça Lima José Francisco Canepa Rodolfo Henrique FischerRonald Anton de Jongh Ruy Villela Moraes Abreu
Legal AdvisorLuciano da Silva Amaro
Executive DirectorsAlexandre de Barros Cláudio Rudge Ortenblad Fernando Tadeu PerezJoão Jacó HazarabedianMarco Ambrogio Crespi BonomiOsvaldo do NascimentoSérgio Ribeiro da Costa WerlangSilvio Aparecido de Carvalho
Senior Managing DirectorsAlexandre Zákia AlbertAntonio Carlos MorelliCarlos Henrique MussoliniJackson Ricardo GomesJosé Geraldo Borges FerreiraLuiz Antonio Fernandes Valente Lywal Salles FilhoMaria Elizabete Vilaça Lopes AmaroPaulo Roberto SoaresRicardo Villela Marino
Managing DirectorsAntonio Carlos Richecki RibeiroAlmir VignotoAndré de Moura MadarásAntonio Sivaldi Roberti FilhoArnaldo Pereira PintoAurélio José da Silva Portella Carlos Eduardo de Mori LuporiniCarlos Eduardo MônicoCesar Padovan Cícero Marcus de AraújoCristiane Magalhães TeixeiraEdelver CarnovaliEduardo Almeida Prado Erivelto Calderan Corrêa Fabio Whitaker VidigalHeli de AndradeJaime Augusto ChavesJoão Antonio Dantas Bezerra LeiteJoão CostaJoaquim Marcondes de Andrade Westin
José Antonio LopesJosé Carlos Quintela de CarvalhoJúlio Abel de Lima TabuaçoLuís Antonio RodriguesLuiz Antonio Nogueira de FrançaLuiz Antonio RibeiroLuiz Antonio RodriguesLuiz Eduardo ZagoLuiz Fernando de Assumpção FariaLuiz Marcelo Alves de Moraes Manoel Antonio GranadoMarcelo Habice da MottaMarcelo Santos RibeiroMarco Antonio AntunesMarcos Roberto CarnielliMáximo Hernández GonzálezMiguel Burgos Neto Moacyr Roberto Farto Castanho (*)Paschoal Pipolo BaptistaPatrick Pierre DelfosseRenata Helena Oliveira TubiniRicardo OrlandoRicardo Terenzi NeuenschwanderValma Aversi Prioli
91
Banco Itaú S.A.
(*) elected at the November 3, 2005 EGM and assumed office February 1, 2006
Senior Management and Directors
| Banco Itaú Holding Financeira S.A. Annual Report 200592
Banco Itaú BBA S.A.
BOARD OF DIRECTORS
ChairmanRoberto Egydio Setubal
Vice-ChairmenFernão Carlos Botelho BracherHenri Penchas
DirectorsAlfredo Egydio SetubalAntonio Beltran MartinezAntonio Carlos Barbosa de OliveiraCandido Botelho BracherEdmar Lisboa BachaEduardo Mazzilli de VassimonJean-Marc Robert Nogueira Baptista Etlin Rodolfo Henrique FischerSérgio Ribeiro da Costa Werlang
EXECUTIVE BOARD
ChairmanCandido Botelho Bracher
Executive Vice-PresidentsAntonio Carlos Barbosa de OliveiraEduardo Mazzilli de VassimonJean-Marc Robert Nogueira Baptista Etlin
Commercial Vice-PresidentsAlberto FernandesSérgio Ailton Saurin
DirectorsAlexandre Enrico Silva FigliolinoAndré Emilio Kok NetoAndré Luis Teixeira Rodrigues André Luiz HelmeisterCaio Ibrahim DavidElaine Cristina Zanatta Rodrigues VasquinhoEugenio José de Almeida e Silva (*)Ezequiel GrinFábio de Souza Queiroz Ferraz (**)Fernando Alcântara de Figueredo BedaFernando Fontes IunesFrancisco Paulo Cote GilGustavo Henrique Penha TavaresJoão Carlos de GênovaJoão Regis da Cruz NetoJosé Irineu Nunes BragaLuis Alberto Pimenta GarciaLuiz Augusto Nunes da SilvaLuiz Henrique CampígliaMarcelo MazieroMaria Cristina LassMario Luiz AmabileOdair Dias da Silva JuniorPaolo Sergio PellegriniPaulo de Paula Abreu
(*) elected at the November 1, 2005 Board of Directors Meeting, and assumed office February 1, 2006(**) elected at the December 15, 2005 Board of Directors Meeting, subject to Central Bank of Brazil approval
9393
Itaú Seguros S.A.
EXECUTIVE BOARD
ChairmanLuiz De Campos Salles
Supervising DirectorRuy Villela Moraes Abreu
Executive Vice-PresidentsMarcelo BlayOlavo Egydio Setubal Júnior
Executive DirectorsCarlos Eduardo de Mori LuporiniCláudio Cesar SanchesJosé Carlos Moraes Abreu Filho
Senior Managing DirectorJacques Bergman
Managing DirectorsAstério Sampaio MirandaIdacelmo Mendes VieiraItamar Borges ZiliottoManes Erlichman NetoOsmar Marchini
Banco Itaucred Financiamentos S.A.
EXECUTIVE BOARD
ChairmanRoberto Egydio Setubal
Vice-PresidentsJosé Francisco Canepa Marco Ambrogio Crespi Bonomi
DirectorsArnaldo Pereira PintoDilson Tadeu da Costa RibeiroErivelto Calderan CorrêaFernando José Costa TelesFlávio Kitahara SousaGeroncio Mota Menezes Filho Jackson Ricardo GomesLuís Fernando StaubLuís Otávio MatiasLuiz Tadeu Castro SanchesManoel de Oliveira FrancoMarco Antonio Antunes Marcos Vanderlei Belini Ferreira Mário Mendes Amadeu Mário Werneck BrittoRodolfo Henrique Fischer
Corporate Information
| Banco Itaú Holding Financeira S.A. Annual Report 200594
Head OfficePraça Alfredo Egydio de Souza Aranha, 100Torre ItaúsaCEP 04344 902 – São Paulo – SPwww.itau.com.br
Investor Relations Services
Geraldo SoaresInvestor Relations Superintendent
Praça Alfredo Egydio de Souza Aranha, 100Torre Conceição – 11º andar CEP 04344 902 – São Paulo – SPTel. (0xx11) 5019 1549Fax: (0xx11) 5019 1133e-mail: [email protected] www.itauri.com.br
Investfone Service CentreShareholders OnlyTel. (0xx11) 5029 7780Fax: (0xx11) 3274 3120Hours: Monday-Friday,9:00 am – 6:00 pm
Shareholder ServicesBelo Horizonte – MGAv. João Pinheiro, 195 – TérreoCEP 30130 180
Brasília – DFSCS Quadra 3 – Ed. Dona AngelaSobreloja – CEP 70300 500
Curitiba – PRRua João Negrão, 65 – SobrelojaCEP 80010 200
Porto Alegre – RSRua Sete de Setembro, 746 – TérreoCEP 90010 190
Rio de Janeiro – RJRua Sete de Setembro, 99 – SubsoloCEP 20050 005
Salvador – BAAv. Estados Unidos, 50 – 2º andarEd. SesquicentenárioCEP 40010 020
São Paulo – SPRua XV de Novembro, 318 – TérreoCEP 01013 001
For other locations,contact any branch of Banco Itaú S.A.
Customer Services
Itaú BankfoneInformation and banking transactionsMajor metropolitan areas:Tel. 4004-4828 (*)Other locations: (0800) 904-828
Customer Support Services
Bankfone Customer SupportMajor metropolitan areas:Tel. 4004-4828 (*)Other locations: (0800) 118-944
Consumer Protection ServicesItaú Responds ConsumerProtection ServicePraça Alfredo Egydio de Souza Aranha, 100Torre Conceição – 6º andarCEP 04344 902Tel. (0xx11) 5019 8006 Fax: (0xx11) 5019 8295e-mail: [email protected]
Central Bank of Brazil SupportServices GroupPraça Alfredo Egydiode Souza Aranha, 100Torre Conceição – 6º andarCEP 04344 902Tels. (0xx11) 5019 8380 / 8381 /8382 / 8383 / 8384Fax: (0xx11) 5019 8388
Talk to Us – Internet CustomerSupport Serviceswww.itau.com.br
(*) Direct dial – no area code required
9595
Bovespa TradesCommon Shares: ITAU3Preferred Shares: ITAU4
BCBA (Argentina) TradesCedear Itaú Holding: ITAU4
NYSE (USA) TradesADR Itaú Holding: ITUDepositary Bank (ADR):The Bank of New York101 Barclay Street – 22 WestNew York, NY USA 10286Tel. (212) 815-2293Tel. (212) 571-3050
Specialist (ADR):LaBranche & Co., Inc.One Exchange Plaza25th FloorNew York, NY 10006-3008Tel. (212) 425-1144e-mail: [email protected]
International OfficesBanco Itaú – New York Branch540 Madison AvenueNew York, NY 10022Tel. (1 212) 486-1280Fax: (1 212) 888-9342
Banco Itaú – Tokyo Branch – Japan1-6-1 Marunouchi, Chiyoda-kuTokyo 100-0005Tel. +81 (3) 5293-4828Fax: +81 (3) 5293-4830e-mail: [email protected]
Banco Itaú – Grand Cayman Branch20 Genesis CloseAnsbacher House – 3rd FloorP.O. Box 2582gtGrand Cayman, Cayman IslandsB.W.I.Tel. (1 345) 945 1271Fax: (1 345) 945 1275
Banco Itaú BBAWest Bay StreetNassau, Bahamas
Banco Itaú BBAMontevideo, UruguayPlaza Independencia, 831 Of. 706 C.P. 11.100 Tel. (59 82) 901-3965Fax: (59 82) 908-5613
Itau Bank, Ltd.20 Genesis CloseP.O. Box 2587gtAnsbacher House – 3rd FloorGrand Cayman, Cayman IslandsB.W.I.Tel. (345) 945-4175Fax: (345) 945-4185
Itaú Securities Inc. – New York540 Madison Avenue – 23rd FloorNew York, NY USA 10022Tel. (212) 207-9056Fax: (212 207-9076
Banco Itaú Europa – London Branch6th Floor, 17, Dominion StreetEC2M 2EFLondon, United KingdomTel. (44 207) 663-7830Fax: (44 207) 663-7831
Banco Itaú Europa – LisbonRua Tierno Galvan, Torre 3 – 11º andar– 1099-048Lisbon, PortugalTel. (351 21) 381-1093
Banco Itaú Buen Ayre – Head OfficeCerrito 740 – Código Postal: C1010AAPBuenos Aires, ArgentinaTel. (05411) 4378-8420www.itau.com.ar
| Banco Itaú Holding Financeira S.A. Annual Report 200596
Credits
Publication and Overall Coordination: Banco Itaú Holding Financeira
Editorial Project Coordination: Report Comunicação
Editorial and Graphic Design: Adroitt Bernard
Photos: João Musa
Printing: Laborprint
Print Run: Portuguese – 7,000; English – 2,000
Paper: Cover – Couche 230 gr; Pages – Couche 150 gr;Financial Statements: Recycled 75 gr
Banco Itaú Holding Financeira Address:Praça Alfredo Egydio de Souza Aranha, 100Torre Itaúsa – CEP 04344-902 – São Paulo, SP
Internet version available at: www.itauri.com.br
If you have any questions, comments or suggestions, or would like morecopies of the Report, please e-mail our Investor Relations area [email protected].
Our special thanks to everyone who authorized the use of their images in this Report.
Banco Itaú Holding Financeira S.A.
Praça Alfredo Egydio de
Souza Aranha, 100 – Torre Itaúsa
04344 902 – São Paulo, SP – Brazil
www.itau.com.br