Annual Report 2016 – 2017 - YWCA Hamilton...marketing, short-term and long-term goal setting, insurance, legal and business plan creation and implementation. In 2016-17, YWCA Hamilton

Annual Report2016 – 2017

When we invest in women, we invest in the future.

Our Mission, Vision, and Values

Vision Statement Women and girls have the rights, resources and opportunities to shape their own lives and define their communities.

Mission Statement YWCA Hamilton strengthens women’s and girls’ voices, broadens their choices, builds dynamic leadership and provides essential and meaningful services that promote safe, inclusive, and equitable communities.

Value Statements EquityWe root our work in the strengths and achievements of feminism and recognize that an investment in girls and women builds a stronger future for everyone.

Self-DeterminationWe respect and support women’s and girls’ choices to build better futures for themselves and their families.

InclusionWe are committed to diversity and inclusion to address the ever-changing needs of our communities.

CommunityWe work in community and partnership with local, national, and international movements and organizations to achieve equity and justice for women and girls.

AccountabilityWe are responsible and accountable to the people and communities we serve.

We are grateful to the Allen and Milli Gould Family Foundation who generously agreed to fund another year of the Women’s Small Business Program. This program assists 21 women who want to start a small business in Hamilton. There are 10 weeks of in-class business training including: marketing, short-term and long-term goal setting, insurance, legal and business plan creation and implementation.

In 2016-17, YWCA Hamilton also launched 1st Biz® in partnership with FirstOntario Credit Union. This 16-week start up program is for entrepreneurs with little to no business experience. Small business owners will be set up for success by creating a detailed business plan, investigating creditable funding opportunities and be provided with networking opportunities. At the end of the program,

small business owners will be able to present their businesses to stakeholders interested in investing in small businesses. FirstOntario Credit Union also awards a $500 grant to participants who are approved for a business loan through this program.

Annual Report 2016 – 2017

Denise ChristophersonChief Executive Officer

Charlotte YatesBoard President

Denise ChristophersonChief Executive Officer Board President

Charlotte Yates

On behalf of YWCA Hamilton’s staff and board of directors, we are proud to present the 2016-17 annual report, which highlights just a few of YWCA Hamilton’s many achievements from the past fiscal year. Continuing to embrace innovation, creativity, and excellence, we are pleased to report a successful fourth year of our ambitious five-year strategic plan.

During this fiscal year, YWCA Hamilton continued our commitment to providing affordable housing to the most marginalized people in Hamilton. In 2016, we announced our plans to reimagine our Ottawa Street location, which will potentially include affordable housing for women and their children. We acquired Phoenix Place, a second-stage home which has a long history of addressing homelessness and violence against women in our community. Carol Anne’s Place was piloted, a program to help keep women out of the cold during the winter months. YWCA expanded housing options for adults with developmental disabilities to provide on-site supports where individuals can live independently in their own apartments.

YWCA Hamilton recently launched The Turning Point Giving Circle, a new program that brings together like-minded and influential women in Hamilton to build a sustainable fund to support YWCA Hamilton’s programs and services. We also recognized the achievements of 68 individuals and four businesses at the 41st annual Women of Distinction Awards. Winners of the nine awards joined a powerful group of trailblazers who have taken awards home in the past.

As a multi-service organization, YWCA Hamilton supports all members of our community, from toddlers in our child care programs to seniors in our 55+ Active Living Centre. We continue to reach out to our community partners for support, and we are so grateful for the many investments the community has made through programs like Be the Recipe for Change and our kitchen and café renovation project. Please let us extend our gratitude to each of YWCA Hamilton’s supporters, including the following major donors: FirstOntario Credit Union, The Allen and Milli Gould Family Foundation, ArcelorMittal Dofasco, The Trillium Foundation, the Insurance industry, and Charlie and (the late) Bettina Campbell.

As you’ll read in this annual report, YWCA Hamilton has worked with many community partners to provide women, girls, and their families with the tools they need to succeed. We hope that you take the time to read about some of our highlights and achievements. We look forward to an exciting 2017-18 year ahead.

A Message from Denise Christopherson and Charlotte Yates




Now in the fourth year of our ambitious five-year plan, YWCA Hamilton continues to strive toward an innovative, fresh approach to service delivery to impact the lives of women, girls, and their families. The following strategic priorities outline just some of the highlights from the 2016-17 year.

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Strategic Priorities

Strategic Priority A: Facilitate Opportunities and Enhance Services and

Supports for Women and Girls

In 2016-17, YWCA Hamilton’s Health & Wellness program expanded into the community to deliver customized fitness services for seniors, adult living communities, and workplaces. Our Fit@Work service offers fitness classes — including yoga, Pilates, tabata, and relaxing and stretching — that are designed to increase employee retention, boost morale and productivity, and positively affect stress management. Through the Seniors Peer Connector Program, YWCA Hamilton has continued its commitment to helping Hamilton’s senior population maintain independence and active living. With the help of volunteers aged 55+, the Seniors Peer Connector Program provides in-home social supports and assistance to isolated seniors to help them connect back into the community.

Strengthen Services and Supports for Women and Girls to Improve their Health and Wellbeing




Seniors Pickleball

Zumba Class

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On October 28, 2016, after careful consideration, Phoenix Place passed operations to YWCA Hamilton to sustain the future of the program and to maintain the second-stage home. YWCA Hamilton and Phoenix Place are long-time community partners who have worked together at planning tables to end violence against women and to address a crisis of homelessness for women in our community. Now under YWCA Hamilton’s, Phoenix Place continues to assist women and children to rebuild their lives and find courage and strength to start over.

In winter 2016-17, YWCA Hamilton opened Carole Anne's Place, a pilot program funded by Hamilton's Out of the Cold program. During the coldest months of the year, the program ran in the auditorium of our 55+ Active Living Centre, providing women a place to stay warm on nights when women’s shelters are over capacity.

In January 2017, the Developmental Services department launched the new Supported Apartment Program in partnership with Homestead. This program enables young adults with developmental disabilities to live in their own apartments with on-site staffing supports in order to meet their needs.

Support Housing Solutions for Women

YWCA is a leader across the country in working to end violence against women and ending homelessness. YWCAs are the largest provider of shelter and housing for women in Canada. In Hamilton, YWCA has a long history of housing.



Increase Economic Opportunities for Women



Where sustainable self-employment takes its first step.

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SISTER (Success in Service Training and Employment Retention) continued this year as a free employment program enabling young women to develop and enhance their life and employability skills and make successful transitions into the labour market.

YWCA Hamilton also launched STEM Girls Club, a new afterschool program for girls in Grade 6. As part of the Hamilton Community Foundation’s ABACUS project, the STEM Girls Club aims to support academic engagement and inspire girls to pursue future post-secondary educations and careers in STEM. The STEM Girls Club includes activities, discussions, and games that build on topics in school and foster the confidence needed to excel in these currently male-dominated fields.


Increase Presence and Impact in the Overall Community and in High-Needs Neighbourhoods

STEM Girls Club

Maroussia AhmedThe Allen & Milli Gould Family FoundationJane AllisonArcelorMittal Dofasco Employee Donations FundArcelorMittal Dofasco Inc.Janet ArsenaultArvin Air SystemsBarbara BarrowSuzanne BaumanKaren BirdLynda Bowen & David BowenThe Brabant FoundationBranthaven HomesSarah BrophyMelissa BrouwersDeborah BrownSophia BuriakRobin CameronThe late Bettina Campbell & Charlie CampbellCanada Bread Company LimitedCBTUDenise ChristophersonCIBCCity of HamiltonCogeco Connexion Inc.Congregation of the Sisters of St. Joseph in CanadaAnegret CucuzWendy CukierThe Dabbert Group (2418032 Ontario Limited)Dan Lawrie Insurance BrokersAnna D'AngelaBeatrice D'AngelaJuliet DanielDan's Welding & Fabricating Ltd.The Divas Changing LivesDr. James Martin Medicine Professional Corporation

Dr. Ravinderpal Singh Ohson Medicine Professional CorporationEmily EckerEconomical Mutual Insurance CompanyMarie ElliotDiane ElliottEnbridge Pipelines Inc.Evans, Philp LLPFamiglia Baldassarre Inc.Fengate Capital Management Ltd.Filion Wakely Thorup Angeletti LLPFood4KidsRon FoxcroftPatricia K. GagicGay Lea FoundationGood ShepherdGore Mutual Insurance Company FoundationGowling Lafleur Henderson LLPGrant Avenue StudioGreen Benefits Group Inc.Alba GuarneH. Fred Janson FundHamilton Community FoundationHamilton Health Sciences CorporationHamilton Out of the ColdHamilton Police Services Senior Officers AssociationHamilton Port AuthorityHamilton Professional Fire Fighters AssociationHamilton Spectator Summer Camp Fund c/o Hamilton Community FoundationThe Hamilton-Wentworth District School BoardHamilton-Wentworth Elementary Teachers' LocalAnnette HammRachael HauserKathleen HayesCarol E. Heller

Horizon Employees' Charity FundHorizon UtilitiesInvizij Architects Inc.Junior League of Hamilton Burlington Inc.Chikako KadonagaHoda KamelClaire KislinskyKnox Knitting of Knox Presbyterian ChurchKPMG LLPLabourer's International Union of North America (LIUNA) 837Lake Road Restaurant CorporationSarah LampsonLaura Tedesco Jewellery DesignKathy LevyDebbie Logel ButlerNicole LongstaffMackesy Smye LawyersJean MacKinnonSuzanne MammelMarchese Health Care 50th Anniversary Legacy Fund c/o Hamilton Community FoundationMark & Barbara Nimigan Fund c/o Hamilton Community FoundationShelley MarshallThe Martin Foundation Fund c/o Hamilton Community FoundationRachel MatthewsSarah MatthewsJoanne McCallumKimberley McCallumMcCallum, McBride Fund c/o Hamilton Community FoundationFlorence McDermittRon McKerlieStephanie McLartyAnn McLaughlin & Joe AielloMcMaster UniversityMcMaster University - BiochemistryMeridian Credit Union LimitedMetroland Media Group Ltd.Cathy MewettMichael G DeGroote Institute for Infectious Disease ResearchMichael Lamont Personal Injury Law

Cathie MillerMilli Ltd.Mission Services of HamiltonMohawk CollegeNational Steel Car Ltd.Niche For DesignPaul O'ByrneDenise O'ConnorThe Other BirdThe Paragon Innovation Group Inc.Judi M. PartridgePearson Dunn Insurance Inc.Phoenix Place: Stage II HousingTheresa PiconeProgrammed Insurance Brokers Inc.Project Concern - Hamilton Police ServiceLeonardo QuattrociocchiRain DigitalReal Estate Staging Association (RESA)Ross McBride LLPRunner's Den Ltd.Patricia SaundersJo-Ann SavoieKarin SchuettScotiabankAllison B. SekularJanice Shearer

Shoppers Drug Mart Life FoundationSisters of Charity of St Vincent de PaulDeborah SlobodaSoroptimist International of Dundas Ancaster FlamboroughSpeedpro ImagingSt Andrews United ChurchStarward Homes (2014) LimitedStradwick's FlooringT. Johns Consulting Group Ltd.Richelle TavernierTaylor Leibow LLPAnne M. TennierCharaya ThachSandra TharMichael TheodoreKim ThompsonTrish TonajTotal Health PharmacyCarmela TrombettaTurkstra Lumber Company LimitedCathey TweedleMindy TweedleUM MarketingUnited Association of Plumbers and Pipefitter Local 67United Way Halton & HamiltonMedora UppalAndrew VanderhoutPeter J. VanDyk, Sr.Jeff VerretteVIA Rail Canada Inc.Brenda VrkljanYulena WanGillian WebsterChris WhiteGeorgina M. WilleyCharlotte YatesZonta Club of Hamilton lZonta Club of Hamilton ll

SISTER Graduation

YWCA Hamilton launched the Road to Wellness Program for female Muslim Syrian refugees. The program helps women quickly get involved in the Canadian community and reduces many different barriers they might face. Activities include learning to swim, learning healthy tips for leading a healthy lifestyle in Canada, and access to our women-only fitness centre.

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small business owners will be able to present their businesses to stakeholders interested in investing in small businesses. FirstOntario Credit Union also awards a $500 grant to participants who are approved for a business loan through this program. Totally Awesome Young Women’s Breakfast

Strategic Priority B: Be a Strategic and Influential Voice and Presence

for Women and Girls

YWCA Hamilton continues to be regarded as a community leader that is often invited to sit at decision-making tables and to provide expertise on panels and forums. More than 10 staff members were active on 57 committees across the community.

Continue to Transform Systems that Negatively Affect Women and Girls

In April 2016, YWCA Hamilton celebrated our annual Totally Awesome Young Women’s Breakfast (TAYWB), which brought together more than 500 young women from high schools across the city. We also enhanced our networks through an increased number of Women of Distinction nominees, many of whom have since joined YWCA Hamilton’s Turning Point Giving Circle and other initiatives in the organization. YWCA Hamilton’s 7th annual Walk a Mile in Her Shoes event raised close to $65,000 to help support YWCA Hamilton’s essential programs and services for women, girls, and their families. The event continues to raise YWCA Hamilton’s profile in the community and awareness about issues, including poverty and homelessness.

In 2016-17, YWCA Hamilton also increased our reach by increasing our social media following across various networks and by being covered 34 times by local media.

Enhance our Networks and Points of Influence to Positively Advance Women and Girls’ Issues







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In November, YWCA Hamilton was proud to again partner with Mohawk College and McMaster University for the Leadership Summit for Women. This summit is an annual community-wide event that brings together women, trans* individuals, and allies from Hamilton to provide skills, space, and support for all participants to reach their full potential as individuals and as collaborative members of a community. Those who participate are driving the creation of a more just and equitable society.

Our Young Women’s Advisory Council provides a platform for young women in Hamilton to have their voices heard. It aims to bring young women together in ways that allow for safe, open discussion, providing an opportunity for growth, learning and to be part of something big in Hamilton. This year, the Young Women’s Advisory Council participated in Strong Girls, Strong World, an initiative aimed at empowering young women and girls to become leaders and agents of change in their communities and represent a diversity of girls nationwide.

Strategic Priority C: Inspire Women’s and Girls’ Leadership to Create

Strong and Resilient Communities

Strengthen the Leadership Capacities and Competencies of the Women and Girls we Serve

During the past fiscal year, YWCA Hamilton continued its belief in giving our volunteer and staff teams the tools and education they need to best serve our clients. Three YWCA managers were trained through Future Leadership Ready for Women at Mohawk College. Two managers were trained to deliver suicide intervention training. YWCA Hamilton also led employees through 50 training sessions, which included Trans-Inclusion Training and Anti-Racism and Anti-Oppression (ARAO) training.

Strengthen the Leadership of the YWCA Hamilton Volunteer and Staff Team

Leadership Summit for Women event







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small business owners will be able to present their businesses to stakeholders interested in investing in small businesses. FirstOntario Credit Union also awards a $500 grant to participants who are approved for a business loan through this program. Turning Point Giving Circle At the Table Café Renovation

Strategic Priority B: Be a Strategic and Influential Voice and

Presence for Women and Girls

Develop Creative Sustainable Service and Program Models

In 2016, YWCA Hamilton established the Turning Point Giving Circle so women leaders in our community could collaboratively and actively make a difference in the lives of women, girls, and their families. Through a three-year membership, Turning Point Giving Circle members build a sustainable fund to support YWCA programs and services and present a financial award which recognizes the achievements of a woman who has participated in a YWCA program and is now making a difference in her life and in the lives of others.

In spring 2017, YWCA Hamilton’s At the Table Café opened to the public following a kitchen and café renovation project aimed at creating a social hub for our clients and members of our community to purchase and enjoy freshly prepared food. The kitchen and café renovation project increases our capability to provide meaningful training and employment for women. At the Table is a social enterprise catering, café, and wholesale initiative of YWCA Hamilton that creates healthy meals while providing training opportunities to women and girls.

YWCA Hamilton’s volunteer program continued to grow. In 2016-17, 255 volunteers (an increase of 18 percent over last year) contributed nearly 15,000 volunteer hours, supporting 17 programs. Our volunteers include older adults (51%), millennials (32%), Generation X (9%), and Baby Boomers (9%).

YWCA Hamilton also invested in IT improvements and assessments and increased our IT staff. Staff recognition events and activities continued to be integrated into operations to contribute to the corporate culture.

Promote a Culture and Organization that Embraces Innovation, Creativity, and Excellence






YWCA Hamilton continued to refurbish our facilities and equipment, making mechanical updates to the kitchen and café, while also updating the HVAC system at our MacNab Street location. Capital improvements were also made to Developmental Services group homes and Phoenix Place through MCSS funding, which totalled $717,300.

Strategically Steward the Physical Assets of the Organization for Maximum Effectiveness

YWCA Hamilton is grateful for the incredible contributions made by our donors and funders who support the important work we strive to accomplish.

April 1, 2016 - March 31, 2017*All gifts of $500 and above

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The Allen and Milli Gould Family FoundationCanadian TireCity of HamiltonEmployment and Social Development CanadaEmployment OntarioFirstOntario Credit UnionHaldimand Norfolk CountyHamilton Community FoundationMinistry of Citizenship, Immigration, and International TradeMinistry of Community and Social ServicesMinistry of Senior AffairsMinistry of the Attorney GeneralMinistry of the Status of WomenMinistry of Tourism, Culture, and SportMinistry of Training, Colleges, and UniversityOntario Trillium FoundationStatus of Women CanadaUnited Way Halton and HamiltonVON HamiltonYMCA of Hamilton, Burlington, and BrantfordYWCA Canada




Thank You to our Funders and Donors






Funders

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Donors







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Donors



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Donors Annual Report 2016 – 2017

YWCA Hamilton Financial Statement

Other Program Costs

Employment Costs

Facilities Costs

National YWCA

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Expenses

Client Fees & Revenue

Provincial

Municipal

Donations, Foundations & Grants

United Way

Federal Revenue

Revenue

The above financial information is extractedfrom the financial statements audited byDeloitte LLP. Anyone requiring a copy of the audited financial statements and financial notesdisclosure, please contact YWCA Hamilton.






3%2%8%

12%

17%

58%

73%

15%

11% 1%

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YWCA Hamilton Board of Directors2016-2017

YWCA Hamilton is grateful for the hard work of our talented board of directors. After a successful term as President, the board of directors say goodbye to Gemma Giovinazzo. We can’t thank her enough for her leadership. We would also like to thank the following board members as this they conclude their term this year; Yulena Wan, Nandini Thiyagarajan, and Naqeeba Ejaz.

Charlotte Yates, PresidentGemma Giovinazzo, Past PresidentPam Vermeersch, Vice PresidentMia Laister Peck, SecretarySue Bennison, TreasurerPauline Taggart, MemberDeborah Brown, MemberAnn McLaughlin, MemberCharaya Thach, MemberTerri Johns, MemberAnna D’Angela, MemberSiobhan Stewart, Member

YWCA Hamilton Executive LeadershipDenise Christopherson, CEOMedora Uppal, Director of OperationsJanet Arsenault, Director of FinanceDebbie Logel-Butler, Chief Development OfficerMaisie Raymond-Brown, Director of Employment and Training ServicesMylène Vincent, Director of Building Services

YWCA Hamilton Senior LeadershipMegan Detlor, Human Resources Manager (Maternity leave)Ewa Staszkiewicz, Manager of Information TechnologyKarla Bailey, Children's Services Manager Tracey Helwig, Developmental Services ManagerJoyce Elson, Community Supports Manager Deborah Schwientek, Employment & Training Services ManagerAndrea Reynolds, Building Services ManagerMarnie Warman, Health and Wellness Programs ManagerSarah Davis, Transitional Housing ManagerChris Beltrano, Head Chef







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2017 Women of DistinctionAwards Evening






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Speed Networking Event

Senior of the Year Awards

Totally Awesome Young Women’s Breakfast

Summer Camp

At The Table Renovation

Employment Graduation

Transitional Living Art Show


MacNab Child Care and Developmental Services

Clients

ywcahamilton.org(905) 522-9922

75 MacNab St. South Hamilton, ON L8P 3C1

When we invest in women, we invest

in the future.

Documents

Annual Report 2016 – 2017 - YWCA Hamilton...marketing, short-term and long-term goal setting, insurance, legal and business plan creation and implementation. In 2016-17, YWCA Hamilton