Annual Report 2011www.fondation-carrefour.org

Carrefour Corporate Foundation

Main achievements in 2011

FOOD PROGRAMME Food donations equivalent to over 90 million meals worldwide 2 new social grocery stores opened in Béthune and

Villeneuve-la-Garenne in France Funding for 80,000 meals for children being looked after in

Caritas centres in Poland Support for a healthy eating program for children in Argentina Carrefour receives the “Solidarity Enterprise” label from

Food Banks in France Purchase of 6 refrigerated vehicles for Food Banks in Spain Launch of a programme to provide training in hygiene and

food safety regulations targeted at small cattle farmers in Malaysia, with the Alfort Foundation

PROFESSIONAL INTEGRATION Launch of a certifi cation project for sustainable palm oil

in Indonesia with WWF In-store promotion of the fi rst items produced by micro-entrepreneurs supported by PlaNet Finance in Argentina

Launch of the fi rst project in India with IDEI to improve irrigation techniques used by smallholders

Launch of the 1st appeal for national projects in Argentina

EMERGENCY AID Intervention following landslides in Brazil in January 2011 Intervention following the earthquake in Turkey in October 2011

In 2011, the Carrefour Foundation provided fi nancial and technical support to 38 projects in 13 countries where the Group is present. As a result it helped to improve the quality of life of thousands of individuals and families in diffi culty.

Design, creation, text and production: Carrefour Foundation, Carrefour Group Communications Department and

Photo credits: Carrefour photo libraries, Caritas, French Federation of Food Banks, Conin Foundation, Humana People for People, International Development Enterprises India, PlaNet Finance, World Wildlife Fund, Lionel Barbe, Michel Labelle, Marta Nascimento / REA, Dani Rahadian / World Wildlife Fund Indonesia.Paper: The Carrefour Group is committed to responsible paper purchasing. The paper used for this report is FSC (Forest Stewardship Council) certifi ed. This certifi cation confi rms adherence to a series of globally recognised principles and forestry management criteria. The objective of FSC is to promote environmentally responsible, economically viable stewardship of the world’s forests, for the benefi t of society.Printing: This report has been printed by Realgraphic, which has FSC and ISO 14001 Environmental Management System (EMS) certifi cation. Realgraphic has been awarded the Imprim’Vert label, by conforming to criteria for the management of hazardous waste, secure storage of hazardous materials and the disposal of toxic products.

Cover: Creation of community vegetable gardens in Brazil.

● Food programme ● Professional integration ● Emergency aid

COUNTRY ASSOCIATION PROJECT DETAILS MISSION TOTAL

ARGENTINA CONIN FOUNDATION Food and medical aid for disadvantaged children ● €99,346.00

ARCA Equipment of a recycling centre and training for green job creation ● €69,149.00

GESOL Development of a national network of professional integration enterprises ● €152,284.00

BRAZIL EMERGENCY AID Donations of products after the landslides in Rio de Janeiro in January 2011 ● €230,412.80

CHINA CHI HENG FOUNDATION

"Shanghai Young Bakers" programme to offer training in the baking trade to disadvantaged adolescents ● €92,000.00

WWF CHINA Development of a product line for traditional medicine plants ● €24,188.00

HUMANA PEOPLE FOR PEOPLE Professional training of isolated farming cooperatives ● €133,000.00

COLOMBIA SAMU SOCIAL INTERNATIONAL Creation of a structure in Bogotá ● €50,000.00

SPAIN SPANISH FEDERATION OF FOOD BANKS Cofunding to purchase six refrigerated vehicles ● €171,707.00

EXIT FOUNDATION "Conecta" professional training programme for young people in diffi culty ● €30,500.00

FRANCE FÉDÉRATION NATIONALE DES PANIERS DE LA MER Development of a network of job training workshops on fi sh processing ● €100,000.00

GROUPE SOS Support to set up a job creation platform ● €100,000.00

SECOURS POPULAIRE Cofunding to purchase a refrigerated vehicle ● €15,000.00

RÉSEAU COCAGNE Development of a network of organic gardens for professional integration ● €175,000.00

AGENCE DU DON EN NATURE Development of a platform for non-food donations ● €70,000.00

PACTE 59 Renovation and development of social grocery stores in Valenciennes and Lille ● €78,345.00

PACTE 62 Development of a social grocery store in Béthune ● €12,448.00

PACTE 92 Development of social grocery stores in Villeneuve-la-Garenne and Asnières ● €115,850.00

FONDATION DE LA 2E CHANCE "Helping hand" programme to help people return to work ● €45,000.00

RÉSEAU A.N.D.E.S. Pilot job skills programme in social grocery stores ● €99,500.00

EMMAÜS DÉFI Launch of the Social Equipment Bank and development of thrift shops ● €125,000.00

COMITÉ NATIONAL DES ENTREPRISES D’INSERTION (CNEI) Development of a national network of professional integration enterprises ● €60,000.00

UNIS-CITÉ Awareness raising programme on healthy eating for poor children ● €45,412.00

FRENCH FEDERATION OF FOOD BANKS Cofunding for the purchase of 15 refrigerated vehicles, 7 cold storage rooms and a fork-lift truck ● €290,732.00

INDIA INTERNATIONAL DEVELOPMENT ENTERPRISES INDIA (IDEI) Distribution of drip irrigation systems for small farmers ● €69,351.00

INDONESIA INDONESIAN STREET CHILDREN ORGANISATION (ISCO) School programme for disadvantaged children ● €32,000.00

YAYASAN SAHABAT CIPTA Micro-credit programme ● €195,000.00

YAYASAN SAHABAT CIPTA Training and mentoring programme for micro-entrepreneurs ● €62,925.00

WWF INDONESIA Training small farmers in obtaining certifi cation for sustainable palm oil production ● €115,000.00

MALAYSIA ALFORT FOUNDATION Training small cattle farmers on health and safety regulations ● €88,077.00

POLAND EKON Teaching mentally handicapped people about recycling ● €144,000.00

ROMANIA MEREU APROAPE FOUNDATION "Let me learn" programme to enable child fl ood victims to return to school ● €150,000.00

RED CROSS ROMANIA Food donations for families in diffi culty ● €150,000.00

MOTIVATION FOUNDATION Professional skills training for people with physical and/or mental disabilities ● €40,000.00

SAMU SOCIAL ROMANIA Professional and social integration programme for homeless people ● €40,000.00

TAIWAN CHINA RED CROSS SOCIETY Donations of food for displaced families ● €30,000.00

TURKEY RED CRESCENT TURKEY Donations of food for disadvantaged families ● €174,000.00

EMERGENCY AID Donations of products following the Van earthquake in October 2011 ● €193,039.00

TOTAL IN ¤ €3,868,265.80

Financial Report 21

1

A retailer that is passionate about its business naturally becomes involved in the life of the local community.Carrefour, through the actions of the Foundation and the teams in charge of social actions in different countries, is highly committed to sustainable development. The company’s mission is to offer a better quality of life, every day, to those most in need.In 2011 it concentrated on food aid, which, in these times of eco-nomic uncertainty, has proved to be more vital than ever in many countries. The Foundation has also continued to invest heavily in all the issues related to professional integration and employment.We must continue our efforts to forge even closer links and ex-changes with our partners and the associations that we support, so that we can become even more effi cient in the aid we provide.The heart of Carrefour also beats within its Foundation.

2 Organisation

TThee Carrreeffouuur FFooundddattioonnThe Foundation operates in all countries where the Group is present, intervening to support social projects using the skills and expertise of Carrefour employees for the benefi t of local communities. To do this, the Foundation works with an organised network of ambassadors in each country, who set up, monitor and supervise projects, in collaboration with the associations responsible for running them.

Colombia Erika Rodriguez Cuervo “The Foundation helps us in our workto improve the quality of life forColombian communities andfurther their sustainable development.”

Colombia Felix Rojas “The Foundation’s support enables usto create synergies leading tothe long-term development of communities.”

Sophie Fourchy-SpiesserSenior Manager

Annick VergneDirector

Anyka BatistaManagerArgentina

Christian PazosCarrefour Argentina Foundation“The Carrefour Foundation enables us tonurture the mission of solidarity of CarrefourArgentina, which hopes to extend a hand tothose who most need it.”

Brazil Karina de Andrade Chaves “Our country faces major challenges,but the support of the Foundation means that we can make real changes to the livesof a great many people.”

Argentina Candela Arias“The support of the Foundation is essential.It enables us to carry out our mission.”

Lars OlofssonChairman and Chief Executive Offi cer of the Carrefour GroupPresident of the Carrefour Foundation

Thierry GarnierMember of the Executive Board of the Carrefour Group

Noël PriouxMember of the Executive Board of the Carrefour Group

Thomas HübnerMember of the Executive Board of the Carrefour Group

Martine Saint-CricqStaff representative

Boutros Boutros-GhaliPresident of the Egyptian National Council for Human RightsFormer Secretary-General of the United Nations

Xavier EmmanuelliFounding President of Samusocial International and Paris

Wu JianminHonorary President of the International Exhibitions BureauFormer Ambassador of China to France

Guy PaillotinHonorary President of INRAPerpetual Secretary of the French Academy of Agriculture

Board of Directors of the Carrefour Foundation on 31 December 2011

The Board of Directors of the Foundation includes representatives of the Carrefour Group as well as several members chosen for their expertise in the Foundation’s fi elds of action.Together, they determine the strategic orientations of the Foundation in the light of global developments, while ensuring the coherence and effectiveness of its actions in relation to its various missions.

3 Organisation

Turkey Jérôme Nègre“With the help of the Carrefour Foundationwe have been able to offer effective aid to victims of the violent earthquakethat struck the country in October.”

Romania Andreea Mihai“The Foundation works with us in our effortsto put our commitments into practice, especiallywith underprivileged children.”

Singapore Agnès Pondaven “The Foundation’s dynamism has helpedus to contribute to the development ofsustainable agricultural products.”

India Franck Kenner “Carrefour is just starting out in India,and the Foundation enables us to contribute to community development, which is one of the country’s greatest challenges.”

Belgium Sophie Lerouge“The Foundation gives us food forthought regarding our local solidarityactions by sharing best practicesdeveloped on an international scale.”

Greece & Cyprus Anastasia Bonou“The Foundation’s support enables usto provide urgently needed food aidthrough the social grocery stores.”

Poland Maria Cie likowska “Thanks to the Foundation, Carrefour Polandcan help children in need and support theintegration of people with disabilities.”

Indonesia Hendrik Adrianto “Our partnership with the Foundationstimulates us to improve the way we runlocal solidarity initiatives.”

Spain Maria Cid FernandezCarrefour Spain Solidarity Foundation“In 2011, the Foundation enabled us togreatly increase the impact of our partnership with the Spanish Federation of Food Banks.”

Taiwan Winson WuCarrefour Taiwan Foundation“Our work with the Foundation enables us toraise employee awareness of the needs ofthe communities.”

Indonesia Adji Srihandoyo “The projects that receive the Foundation’ssupport have a positive impact, byconsolidating the economic foundations ofcommunities.”

France Anna Jaegy“Our close collaboration with theFoundation enables us to consolidate ournational network of non-profi t associations.”

Italy Flavia Maré“Our collaboration with the Foundationhas meant that we can improve the quality and variety of the products donated every day to the Food Banks.”

Malaysia Lotfi Ismail “The Foundation’s support enables us tomultiply our efforts and to have a greaterimpact on community development.”

China Dai WeiCarrefour China Foundation for Food Safety“The Foundation helps us to provide meaningful support for the communitybeyond our retail activity, byfacilitating youth training andstrengthening agricultural product lines.”

Humana People for People – Rural development in China

5 5

In the following pages, you will fi nd some of the actions carried out in 2011 by the Carrefour Foundation in this area.

Providing a healthy and balanced diet is a vocation, ensuring that those in greatest need have access to it is a duty.

Being a core business for Carrefour, food is one of the main means for the Foundation and its local teams to intervene in different countries. There are four main lines of action: donations in kind received directly by associations from the stores and warehouses; collections of products from clients organised by store employees in collaboration with partner associations; the promotion of social grocery stores and help in developing healthy eating programmes.

Working alongside its partners every day, the Carrefour Foundation has become a major player in the provision of food aid.

Food programme

6 Food programme

A lack of food is one of the stigmas of poverty. Food is more than a vital need, it is also syn-onymous in our societies with the sharing and conviviality of mealtimes. The fact of not being able to feed oneself or one’s family properly is a daily source of concern, often experienced as a social failure.

Carrefour has been a partner of PACTE (Pour Agir Contre Toute Exclusion - To act against all exclusion) since they first started their social grocery stores, offering support through its stores as well as its Foundation. Based upon the

principles of responsibil-ity and respect for human dignity, the social grocery stores are more than just a place to purchase fresh food cheaply (20% of the usual price). They are also a place to meet, to recon-nect with the social life of

the community and to become active again. The Carrefour stores and warehouses provide 60% of the social grocery stores’ needs for products, while the Foundation provides funding to equip the stores and to enable them to meet health and safety standards.

In 2011, with the aid of the Carrefour Founda-tion, two new PACTE social grocery stores were opened in France: on October 21st in Béthune, the eighth PACTE store in the Nord-Pas-de-Calais

11 PACTE

social grocerystores in

France at theend of 2011

OOpening of two nnew PACTTE social ggrocerysstores in France

region, and on December 6th in Villeneuve-la-Garenne, the second in the Île-de-France region.

Customers can now use these two new stores on Tuesdays and Thursdays between 2 pm and 5 pm, while on Thursday mornings they are open for families on benefi ts and those with reduced mobility. It is the responsibility of the local so-cial action centre in each town to decide who can use the stores. Access is granted for 4 to 6 months and a new request must be submitted to the social centre before a pass can be renewed. Each of the grocery stores is designed to serve about 600 families.

7 Food programme

“Every year, Carrefour is involved inseveral programmes designed to aid those who are most vulnerable. This year we have decided to fi nance a food programme for children and hope that this will help them to grow up in good health.”

Jean Anthoine Carrefour Poland Executive Director

FFunding ffor meals for childdren beinng looked after in Caritass centress in Polannd

According to a 2009 report by the Polish Cen-tral Statistics Offi ce on “The Extent of Poverty in Poland”, 22% of the country’s children live below the relative poverty line and suffer from

instability in the fam-ily home. In response to this problem, Caritas Poland has set up day care centres where they can rest, receive medi-cal treatment, school tuition and assistance. Since 2010, together with Carrefour, the as-

sociation has established a food programme for children so that they can have at least one balanced meal a day.

As a result, in 2011, the centres have been able to distribute balanced meals to 825 children from poor families in 33 Polish towns.

In addition to this aid, the Carrefour store direc-tors are personally committed to supporting the children, and have, for example, organised store visits so that they can learn about the various product ranges and trades.

Over 80,000meals distributedto 825 children

8 Food programme

Carrefour Argentina and the Carrefour Foundation are supporting Conin Foundation in an effort to combat malnutrition by changing the eating habits of children from very poor families, who are particularly at risk both socially and

nutritionally. The work of the Conin Foundation has two main aspects: one is curative, the other preventive. It is aimed at children from birth to 5 years, as well as their families and pregnant women. Today the Conin Foundation is present in 31 towns and villages in Argentina, receiving the

benefi ciaries in its specialised centres, where they can get dietary and medical aid according to their needs.

SSupport for a heaalthy eating prograamme ffor childrren in Arggentina

In 2011, in an effort to share advice on healthy eating, the Conin Foundation set up a programme to teach over 30,000 primary school children in Argentina how to adopt a healthy lifestyle. Over 500 educational workshops were held to promote healthy eating and regular physical exercise. Each workshop lasted 60 minutes, with the teaching mainly centred on play. Alongside the activities done with children, the programme also involves parents and teachers so that they, in turn, will pass on what they have learned. Carrefour provides support for the project by sponsoring partner schools in the neighbourhoods near its stores.

During Nutrition Month in May, Carrefour joined with Conin to launch its programme, “Sumando Voluntades para Alimentarse y Aprender” (Working Together for Healthier Eating). In order to reach children across the country, a “nutrimobile” travelled over 15,000 kilometres and visited 136 primary schools in 22 provinces.

In October of last year, during a “Solidarity and Communication Gala”, Guillermo Petruccelli, journalist and General Director of the RSC agency (Responsabilidad Social Communicativa), presented Carrefour Argentina with the RSC Distinction 2011 for this programme.

33,000 children sponsored

9 Food programme

Carrefour aims to be more than a donor of products or an organiser of food collections. The company wants to be a full partner of the Food Banks. In order to enable them to work effi ciently and to respect the same norms and standards of quality as for its own clients, Carrefour teamed with the Foundation to products a “Practical Guide for Food Donations” for store and warehouse em-

ployees. Funding is also provided regularly to purchase equipment to ensure that prod-ucts are kept fresh, in strict compliance with the cold chain. In 2011 the Foundation co-fi nanced the purchase of 15 refrigerated ve-

hicles and 7 cold storage rooms in France, as well as 6 vehicles in Spain. In 2011, the French Federation of Food Banks distributed about 89,000 tonnes of food, equivalent to 178 million meals, to 5,100 as-sociations and social organisations, for the benefi t of over 740,000 persons(1).

CCarrefouur receivees the “Soolidarity EEnterprise” label ffrom Foood Bankss in Francee

With donations equivalent to 10,500 tonnes of food, Carrefour contributes 37%(1) of all food donated by mass retail chains and is the leading corporate sector partner in the Food Bank net-work in France. Most donations are fresh food, such as fruit and vegetables, dairy and meat products, which help to meet the dietary needs of the very poor.

Also, for the past 15 years, Carrefour has wel-comed volunteers in its stores and taken part in the national food collection each November. In 2011 this effort enabled 2,800 tonnes of food to be collected, which was the highest fi gure for any of the major French retail chains.

In 2011, Carrefour received the “Solidarity En-terprise” label, in recognition of the scale of its commitment to the collection and donation of products to the Food Banks.

“Since 2002, the Carrefour Foundationhas offered loyal support to theFood Banks in terms of logistics.By co-fi nancing the purchase oftrucks and cold storage equipment,they enable us to carry out our work inthe best conditions. We are proud tohave been able to award Carrefour our’Solidarity Enterprise’ label.”

Alain Seugé President of the French Federation of Food Banks

CarrefourLeading corporate

donor to Food Banks in France

(1) Source : French Food Banks.

A.N.D.E.S. – Professional integration programme in France

Professional integration

11 11

With over 50% of positions fi lled through internal promotion, it is part of Carrefour’s DNA to give everyone an opportunity and this is key to understanding the commitment of the Foundation and its ambassadors to professional integration.

So, in dozens of stores worldwide, employees share their skills and experience with those facing economic or social setbacks, so that they can learn a trade or set up their own business.

Helping people enter or return to the job market is part of the Foundation’s long-term desire to provide individuals with tangible and sustainable solutions.

A number of different factors have to be taken into account when helping the most disadvantaged members of society to enter the world of work and the Foundation is determined not to neglect any of them, whether it is through training, microcredit, assistance in finding a job, or creating a new agricultural product line.

In the following pages, you will fi nd some of the actions carried out in 2011 by the Carrefour Foundation in this area.

Professional integration12

Every time a new social grocery store opens, it ful-fi ls two objectives: to offer food aid to those ex-periencing setbacks and at the same time to help them return to employment as active members of society.

For the benefi ciaries, the social grocery stores offer a place to go where they can meet others and dis-cuss their problems, thus helping them to regain a sense of self-esteem and to become more involved with the outside world. They organise a number of activities and events to help each individual appre-ciate his or her worth and abilities. These groceries also offer the opportunity to become volunteers within the association, for those who are interested.

BBridges too emmplooyymeennt too combbaat exxclussiion in Fraanccee

By fi rst becoming a volunteer, several benefi cia-ries regain self confi dence and learn new skills, be-fore becoming a salaried employee in the grocery store, as part of its job creation scheme. In fact, 90% of PACTE (Pour Agir Contre Toute Exclusion - To act against all exclusion) staff are former benefi ciaries. The majority of the delivery driv-ers, sales staff, warehouse and store managers that keep the network going be-came actively involved after having once been clients. The PACTE stores are also a wonderful springboard to-wards work, enabling a large number of individuals to re-enter the job market, thanks to the skills they have acquired (e.g. an advanced driver’s license…).

“I have been with PACTE for 9 years.I started as a volunteer driver andnow have a good job. Today I ama warehouse manager with a team of 5 people”

Éric Sellier former benefi ciary, now warehouse manager

90%of associationemployees are

former benefi ciaries

Professional integration 13

Since palm oil has multiple uses, it has become the leading oil worldwide, with over 45 million tonnes produced each year, representing a cultivated area of over 12 million hectares. However, this expansion has come at signifi cant environmental and social costs (e.g. deforestation and the destruction of natural habitats, like peat bogs).

To help combat these effects, in 2011 the Carrefour Foundation launched a programme with WWF Indonesia to enable 254 small farmers to obtain RSPO international certifi cation (Roundtable on Sustainable Palm Oil). These planters have very small farms, under 2 hectares, and suffer from not being part of larger cooperatives, as well as hav-

TTrainingg inn suustainnablee palm oooilcertifi caation in Innddoneessia

ing poor access to information. Also, they live in a sensitive area, on the edge of the Tesso Nilo na-tional park, which hosts Sumatra’s largest tropical forests with several endangered species. In order to enable these farmers to improve their farming practices, while integrating biodiversity conserva-tion to a greater extent and to offer added value to their crops, yet protecting the natural heritage of the park, WWF Indonesia is training them in sustainable farming practices and assisting them in the process of obtain-ing certifi cation. To achieve these objectives it organises training sessions and work groups, while also helping them to increase their crop yield and thus their in-come. Through this programme, these farmers are in the process of becoming the fi rst RSPO certifi ed independent producers in Indonesia.

Through this initiative, Carrefour confi rms its com-mitment to small independent growers. The Group is aware that they are a key element in the transi-tion towards sustainable palm oil production and is working to improve their socio-economic status, while helping to preserve local employment.

254farmers trained

14 Professional integration

“Thanks to the support of theCarrefour Foundation, we areable to assist micro-entrepreneurs of the “Producto Yungas” label todevelop various commercialactivities, including tourism,bee-keeping, jam production andcrafts using wool and wood. Ourwork has three axes: access tomicro credit, marketing supportand training workshops.”

Supportt ffor mmicroo-enntrrepprennneurrs oof the Prrooduccto YYuungaass laabell in AArggeentina

facilities. They also aim to reinforce the ProYungas label by encouraging communities to manage the business themselves, simultaneously strengthening community bonds.

With support from the Carrefour Foundation(1), close to 200 individuals from two communities have benefi ted from training workshops on entre-preneurship, product marketing and teamwork, organised by Carrefour volunteers. The micro-en-trepreneurs were also offered technical assistance and a micro-credit fund set up.

In addition, the fi rst “Yungas Weekend” event was organised at the Carrefour hypermarket in Salta, as an opportunity for the general public to discover the association’s products.

By enabling young people to become involved in production and to fi nd outlets for their products, Carrefour and its Foundation are helping the com-munities to fi nd a sustainable means of survival.

(1) Project funded in 2010 and implemented in 2011.

The primary mission of the ProYungas Foundation is to protect the Yungas biosphere, the largest in Argentina, in the north-west of the country. It aims to involve isolated rural communities in this effort to safeguard natural resources and to provide em-ployment for young people facing an uncertain future.

Two years ago, the ProYungas Foundation created the “Producto Yungas” label as a mark of social and environmental quality and to give greater exposure to the products coming from this region, particu-larly those from local growers, as well as to rural tourist services. The label aims to recognise the knowledge and skills of the local communities by guaranteeing the sustainable development of their local products and enabling the residents of the Yungas to develop income-generating activities.

PlaNet Finance Argentina, together with the ProYungas Foundation, set up a project aimed at stimulating the economic development of rural communities by giving them access to micro credit

aodabcwma

Sophie Chauliac Micro-fi nance consultant PlaNet Finance Argentina

In 2011 the Carrefour Foundation launched its fi rst partnership in India, with the NGO “International Development Enterprises India” (IDEI), in order to combat poverty, hunger and malnutrition by enabling farmers living below the poverty line to increase their crop yields using farming techniques that are both sustainable and effective – especially

regarding small scale irrigation. IDEI uses innovative approaches to attract the interest of villagers and to inform them of the benefits of the irrigation techniques. One of the most popular methods is open-air fi lm screenings at nightfall,

using a mobile cinema truck that goes from village to village. These fi lms are produced by IDEI with the help of well known local directors and actors. The stories they tell demonstrate irrigation equipment and its potential impact on the quality of life

15 Professional integration

12,250 people benefi t directly

or indirectly fromthe project

Sponsorinng aa prooggrammmmee to improovveaggricultuurral teechnnniqueess inn Inddia

of villagers, using the Bollywood style of romance and drama. For some villagers, this will be their fi rst experience of cinema.

The aim of the programme, set up with support from the Carrefour Foundation, is to provide aid to 2,250 poverty-stricken families in the Jaipur region, by training farmers in the use of drip irrigation tech-niques, which are both effective and well-suited to these small farms. The programme also aims to help set up a local product line for the production and marketing of these irrigation systems and other farming innovations (e.g. biofertilisers, horticultural nurseries, etc.), thus also giving work to rural micro-entrepreneurs in the participating villages.

In the long term, the programme will enable what are at present subsistence activities to become commercially viable. In the future, Carrefour stores in the country could also provide attractive outlets for these farmers.

Mobilisation following the fl oods in Brazil in January 2011

Emergency aid

Commitment and solidarity are two cornerstones of the Carrefour culture. As a local player with expertise in logistics and distribution, these are two essential elements of its business.

When a natural or industrial catastrophe occurs, Carrefour immediately mobilises its Foundation and local employees to provide essential food supplies and other necessities.

In the following pages, you will fi nd some of the actions carried out in 2011 by the Carrefour Foundation in this area.

17

Emergency aid18

The hurricane that struck 5 towns around Rio de Janeiro on January 13th was the most serious natural disaster caused by rain ever to hit Brazil. The area is particularly vulnerable to torrential rains, being situated between the mountains and the sea, and the limited protection of some areas means that these episodes of heavy rainfall often turn into humanitarian disasters. Once again, the avalanches of mud and debris up to 15 km long caused massive destruction. By the next day, the disaster had left 800 people dead, 20,000 homeless and 500 unaccounted for.

The Carrefour group reacted immediately to come to the aid of the fl ood victims. A major

SOS Rio campaign was launched in 10 hypermar-kets in the country, as well as at the company’s head-quarters to inform staff and clients that baskets had been made available to collect non-perishable food, diapers and blan-kets. As a result, over 450 tonnes of provisions were

collected in a few days, before being passed on to the Red Cross.

The Foundation also donated ¤250,000 for the purchase of 10,000 emergency food kits to be distributed to the victims. These kits were made up of non-perishable foods (sugar, red beans, rice, oil, tomato sauce, coffee, pasta, biscuits and sweetcorn), and were prepared and distributed via the logistics platform of Carrefour Brazil.

Landslides in Brazil onn Januaryyy 1333th, 200111

450 tonnes of products distributed

to victims

Teams from other regions also became involved in order to collect a maximum of donations. Stores around São Paulo were turned into collection centres with the help of a transporter from the region that could ensure delivery of the products throughout the State of Rio. In the south, the Red Cross went directly to the stores to collect the donations.

“Carrefour responded immediately to the appeal from the authorities and was a key partner for the Red Cross following the Rio disaster. 10,000 survival packages of top quality products were distributed to 7 towns affected by the fl ooding and helped to alleviate the suffering of hundreds of extremely vulnerable families. The Red Cross would like to thank all the volunteers from Carrefour who took part in this show of solidarity.”

Rosely SampaioExecutive DirectorRed CrossRio de Janeiro

Emergency aid 19

Turkey is at the intersection of fi ve tectonic plates and regularly experiences violent earthquakes. On Sunday 23rd October, the rural village of Van and its 400,000 inhabitants were victims of one of the most violent earthquakes ever registered on Turkish soil (7.2 on the Richter scale). The disaster had wiped several surrounding villages off the map and destroyed most of the telecom-munications networks. The following day, almost 500 deaths and over 1,300 injured had been announced, not counting the hundreds buried under the rubble and hundreds of thousands made homeless, who had to spend the freezing winter night in the open air without a roof over their heads.

Teams from Carrefour Turkey immediately con-tacted the local authorities to evaluate the emer-gency needs – mainly non-food supplies in the fi rst instance. These teams worked tirelessly to provide rapid and effective aid to the disaster victims. By October 25th, 76 boxes of clothing and 66 palettes of other textile and personal hygiene products, as well as 5,000 blankets had been sent to the disaster area. The Foundation also provided funding of 194,000 euros to deliver additional food supplies to Red Cross teams in the disaster area.

At the same time a massive appeal was launched in the 27 Carrefour hypermarkets in Turkey, as well at headquarters, in order to bring the disaster to the attention of staff and clients and encourage them to make a contribution.

Violent earthquake innn Turkkey ooon OOOcttobbeer 233rd, 2011

“Please use these baskets for anything you wish to give to the victims of the Van earthquake. You can be sure that they will be delivered free of charge to the disaster area.”

“An emergency needs a rapid response and good coordination. We worked on three fronts: organising our own teams to collect the products that have been requested, coordinating the logistics and launching a humanitarian campaign in our stores to collect donations from our customers. The emergency funding provided by the Carrefour Foundation and the impressive response of staff at Carrefour Turkey were key factors behind the success of this operation.”

Dicle AtalayCarrefour Turkey

20 Financial Report

The Foundation provided manpower, technical and fi nancial support to 38 projects in13 countries in 2011. Each of the initiatives supported was minutely scrutinised andapproved by the Validation Committee in an effort to focus the Foundation’s aid onlarge-scale initiatives carried out by experienced actors, while drawing on the skills andexperience of the Group’s staff. In order to assess the reliability and professionalism of itspartners, the Foundation evaluated its actions both before and after they were carried out.

Geographic breakdown of projects

LATIN AMERICA

€601,191.80 5 projects

EUROPE (excl. France)€1,093,246.00 9 projects

ASIA€841,541.00 10 projects

22011 Fiinanccial Reeport

Breakdown by type of action

● Food programme ● Professional integration ● Emergency aid

Geographic breakdown of funding

● France ● Europe (excl. France) ● Latin America ● Asia

FRANCE€1,332,287,00

14 projects

4.54.09% 7 .68 %

million euros annual budget

communication budget

operatingcosts

21.75%

34.44%

€1,295,505.00or 33.49%

€423,451.80or 10.95%

€2,149,309.00or 55.56%

28.26%

34.

or 33

6%

15.54%5.54

6%

Main achievements in 2011

FOOD PROGRAMME Food donations equivalent to over 90 million meals worldwide 2 new social grocery stores opened in Béthune and

Villeneuve-la-Garenne in France Funding for 80,000 meals for children being looked after in

Caritas centres in Poland Support for a healthy eating program for children in Argentina Carrefour receives the “Solidarity Enterprise” label from

Food Banks in France Purchase of 6 refrigerated vehicles for Food Banks in Spain Launch of a programme to provide training in hygiene and

food safety regulations targeted at small cattle farmers in Malaysia, with the Alfort Foundation

PROFESSIONAL INTEGRATION Launch of a certifi cation project for sustainable palm oil

in Indonesia with WWF In-store promotion of the fi rst items produced by micro-entrepreneurs supported by PlaNet Finance in Argentina

Launch of the fi rst project in India with IDEI to improve irrigation techniques used by smallholders

Launch of the 1st appeal for national projects in Argentina

EMERGENCY AID Intervention following landslides in Brazil in January 2011 Intervention following the earthquake in Turkey in October 2011

In 2011, the Carrefour Foundation provided fi nancial and technical support to 38 projects in 13 countries where the Group is present. As a result it helped to improve the quality of life of thousands of individuals and families in diffi culty.

Design, creation, text and production: Carrefour Foundation, Carrefour Group Communications Department and

Photo credits: Carrefour photo libraries, Caritas, French Federation of Food Banks, Conin Foundation, Humana People for People, International Development Enterprises India, PlaNet Finance, World Wildlife Fund, Lionel Barbe, Michel Labelle, Marta Nascimento / REA, Dani Rahadian / World Wildlife Fund Indonesia.Paper: The Carrefour Group is committed to responsible paper purchasing. The paper used for this report is FSC (Forest Stewardship Council) certifi ed. This certifi cation confi rms adherence to a series of globally recognised principles and forestry management criteria. The objective of FSC is to promote environmentally responsible, economically viable stewardship of the world’s forests, for the benefi t of society.Printing: This report has been printed by Realgraphic, which has FSC and ISO 14001 Environmental Management System (EMS) certifi cation. Realgraphic has been awarded the Imprim’Vert label, by conforming to criteria for the management of hazardous waste, secure storage of hazardous materials and the disposal of toxic products.

Cover: Creation of community vegetable gardens in Brazil.

● Food programme ● Professional integration ● Emergency aid

COUNTRY ASSOCIATION PROJECT DETAILS MISSION TOTAL

ARGENTINA CONIN FOUNDATION Food and medical aid for disadvantaged children ● €99,346.00

ARCA Equipment of a recycling centre and training for green job creation ● €69,149.00

GESOL Development of a national network of professional integration enterprises ● €152,284.00

BRAZIL EMERGENCY AID Donations of products after the landslides in Rio de Janeiro in January 2011 ● €230,412.80

CHINA CHI HENG FOUNDATION

"Shanghai Young Bakers" programme to offer training in the baking trade to disadvantaged adolescents ● €92,000.00

WWF CHINA Development of a product line for traditional medicine plants ● €24,188.00

HUMANA PEOPLE FOR PEOPLE Professional training of isolated farming cooperatives ● €133,000.00

COLOMBIA SAMU SOCIAL INTERNATIONAL Creation of a structure in Bogotá ● €50,000.00

SPAIN SPANISH FEDERATION OF FOOD BANKS Cofunding to purchase six refrigerated vehicles ● €171,707.00

EXIT FOUNDATION "Conecta" professional training programme for young people in diffi culty ● €30,500.00

FRANCE FÉDÉRATION NATIONALE DES PANIERS DE LA MER Development of a network of job training workshops on fi sh processing ● €100,000.00

GROUPE SOS Support to set up a job creation platform ● €100,000.00

SECOURS POPULAIRE Cofunding to purchase a refrigerated vehicle ● €15,000.00

RÉSEAU COCAGNE Development of a network of organic gardens for professional integration ● €175,000.00

AGENCE DU DON EN NATURE Development of a platform for non-food donations ● €70,000.00

PACTE 59 Renovation and development of social grocery stores in Valenciennes and Lille ● €78,345.00

PACTE 62 Development of a social grocery store in Béthune ● €12,448.00

PACTE 92 Development of social grocery stores in Villeneuve-la-Garenne and Asnières ● €115,850.00

FONDATION DE LA 2E CHANCE "Helping hand" programme to help people return to work ● €45,000.00

RÉSEAU A.N.D.E.S. Pilot job skills programme in social grocery stores ● €99,500.00

EMMAÜS DÉFI Launch of the Social Equipment Bank and development of thrift shops ● €125,000.00

COMITÉ NATIONAL DES ENTREPRISES D’INSERTION (CNEI) Development of a national network of professional integration enterprises ● €60,000.00

UNIS-CITÉ Awareness raising programme on healthy eating for poor children ● €45,412.00

FRENCH FEDERATION OF FOOD BANKS Cofunding for the purchase of 15 refrigerated vehicles, 7 cold storage rooms and a fork-lift truck ● €290,732.00

INDIA INTERNATIONAL DEVELOPMENT ENTERPRISES INDIA (IDEI) Distribution of drip irrigation systems for small farmers ● €69,351.00

INDONESIA INDONESIAN STREET CHILDREN ORGANISATION (ISCO) School programme for disadvantaged children ● €32,000.00

YAYASAN SAHABAT CIPTA Micro-credit programme ● €195,000.00

YAYASAN SAHABAT CIPTA Training and mentoring programme for micro-entrepreneurs ● €62,925.00

WWF INDONESIA Training small farmers in obtaining certifi cation for sustainable palm oil production ● €115,000.00

MALAYSIA ALFORT FOUNDATION Training small cattle farmers on health and safety regulations ● €88,077.00

POLAND EKON Teaching mentally handicapped people about recycling ● €144,000.00

ROMANIA MEREU APROAPE FOUNDATION "Let me learn" programme to enable child fl ood victims to return to school ● €150,000.00

RED CROSS ROMANIA Food donations for families in diffi culty ● €150,000.00

MOTIVATION FOUNDATION Professional skills training for people with physical and/or mental disabilities ● €40,000.00

SAMU SOCIAL ROMANIA Professional and social integration programme for homeless people ● €40,000.00

TAIWAN CHINA RED CROSS SOCIETY Donations of food for displaced families ● €30,000.00

TURKEY RED CRESCENT TURKEY Donations of food for disadvantaged families ● €174,000.00

EMERGENCY AID Donations of products following the Van earthquake in October 2011 ● €193,039.00

TOTAL IN ¤ €3,868,265.80

Financial Report 21

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Annual Report 2011www.fondation-carrefour.org

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