~ ABCD Staff ~

~ Pine Manor Student Leaders ~

~ Teen Parent Summit ~

~ Legislative Action! ~

~ Volunteer Recognition: Kim Whelan, Mark Sullivan &

Ruth Freedman ~

~ Spring 2017 Basic Mediation Training ~~ Framingham State RA’s ~

~ Habitat for Humanity ~

~ CDSC Volunteer Celebration ~

~ Nelson Lindsay Fellows, U.S. District Court ~

~ Wheaton College RA’s ~

Tap: Boston Tenants

~ Streetworkers/Boston Centers for Youth & Families ~

60 Gore Street, Cambridge, MA 02141 • Tel: 617-876-5376 • Fax: 617-876-6663 • Email: cdscinfo@communitydispute.org • www.communitydispute.org

~Fiscal Year 2017~ANNUAL REPORT

~ Youth Enrichment Services (YES) ~

Mediate It!

OUR MISSIONEstablished in 1979, the Community Dispute Settlement Center (CDSC) is a private, not-for-profit mediation and training center dedicated to providing an alternative and affordable forum for resolving conflict.

CDSC promotes better ways to understand and deal with conflict through skilled teams of pro bono mediators, training programs in mediation and conflict management, and broad community outreach.

We are committed to making our services accessible to underserved populations and to addressing emerging community needs.

CONSUMERS/SMALL CLAIMSèMediate on-site in any of three District Courts: Cambridge, Waltham & Woburn.

NEIGHBORS

ELDERCARE

WORKPLACE

èUnaddressed conflict

can impede productivity.

Come talk it out.

LGBTQ

PARENTS/TEENS

FAMILY: DIVORCE/SEPARATIONèParent Mediation Program: 4 hours FREE mediation for eligible couples.

LANDLORD/TENANTèMediation canprevent eviction and the crisis of homelessness.

Got Conflict?SM

60 Gore Street, Cambridge, MA 02140 • Tel. 617-876-5376 • www.communitydispute.org • cdscinfo@communitydispute.org

TRAININGMEDIATION FACILITATION

OUR SERVICES

COMMUNITYFamily– Divorce/Separation– Parents/Teens– Elders– LGBTQNeighborhoodHousingWorkplace OrganizationsCommunity Partners• Police• Legal Services• Social Services

COURTDistrictProbate & FamilyJuvenileSuperiorLand

YOUTH– Schools– Communities

MEDIATIONBasicAdvancedSpecialized, e.g.– Divorce– Elders– Landlord/Tenant

PRACTICUMSupervised Mediation for New Mediators– Observe actual mediations– Co-mediate with experienced mediators– Receive feedback

CONFLICT SKILLS WORKSHOPS– Staff/Managers in Human Services Organizations– College Resident Advisors (RA’s)– Professional Groups: HR, Eldercare, Legal, Educators– Youth: Leaders and Advocates– Municipal/Public Entities/Law Enforcement

FOR GROUPS– Non-profit boards– Workplace teams– Housing communities– Social change activists– Municipal agencies– Schools & Colleges

Judy AbramsChris AffleckAntonio Castro ArandaMaria-Paz AveryMark BamfordChandra BanksBarbara BeardsleeMartha BeldenPatricia BernsteinBrian BlanckeMonique BleriotChris Karam BrodieMelissa BrodrickHalee BurgSarah K. ChaseJeanne ClearyLynn CooperJanice DurhamLydia EdwardsDawn Effron Debra FiliurinJeffrey Fink

Cathleen FinnRuth FreedmanKimberly FrizziGary Gill-AusternFrederick GolderSteven GreenzangJohn H. HachemDeborah HellerJosh HochJane C. HoffmannArline KardasisRoberta KosbergAudrey J. LeeJo-Ann LeinwandRuven LiebhaberSteve Lilly-WeberStephen LinskyJohn MaionaHarry ManasewichMiriam MandellAmy Cashore MarianiThomas Marton

Mindy MilbergSteve Morr-WinemanAmy NeeShippen PageCynthia PasciutoPaul PedullaAna Carolina RiellaRichard ReillyCynthia RungeZachary Thorp SeeSteven SeecheSusan SloaneRobert SmithAnn SullivanEllen SullivanMark A. SullivanGillien ToddRobert TuchmannKim WhelanFran WhymanJustin Wright

Jack Esher, PresidentAttorney & Mediator, MWI/CBInsolvency LLC

Matthew Moschella, Vice PresidentAttorney, Sherin and Lodgen, LLP

Michael Massicotte, TreasurerFinance and Administration ProfessionalNew Entry Sustainable Farming/Tufts University

Cathy Mondell, ClerkAttorney & Mediator, Mondell Dispute Resolution

Karen BarattaMediator

Alaine BehlerGlobal Marketing Manager

Regina MarshallSenior VP of Administrative Operations,Advocates, Inc.

Bill Boris-SchacterTonic Consulting Group

Steven SeecheCDSC Pro Bono MediatorMediators Beyond Borders Board Chair

Conna WeinerIndependent Mediator, Arbitrator & Consultant

Ed WintersAttorney, Investment Management & Financial Services, Morgan, Lewis & Bockius LLP

BOARD OF DIRECTORS

ADVISORY BOARD

Why CDSC Matters: Conflict hurts. Mediation helps.

1,364 people benefited from CDSC’s peacemaking services: mediation, training & facilitation:• Screened 402 referrals.• Mediated 254 disputes.CDSC measures success by progress toward resolution: 60% were resolved by mutual agreement, and the other 40% met face to face and heard each other’s points of view; many gained new understanding and/or narrowed their issues.

CDSC runs on volunteer power:Our ability to leverage significant people resources makes CDSC both a cost-effective investment and an affordable low-cost option.64 Pro Bono Mediators donated 1,356 hours.5th Annual Mimi Grosser Volunteer Recognition Award went to Ruth Freedman, Mark Sullivan and Kim Whelan for their outstanding service.

Facilitation services for groups:CDSC continues to grow our new Facilitation services. Since our launch last year, we facilitated groups such as: housing co-ops, social justice activists, and high school administration/faculty.

Trainings provided in mediation & conflict skills:• Training 790 participants in mediation and conflict management

skills.• Customized Got Conflict? workshops to a broad range of human

service professionals and RA’s on college campuses.

Reaching out to youth:New: Collaborated with Cambridge City Peace to train a group of high school teens to be conflict skills trainers for middle schoolers. The Teens emerged as inspiring leaders and coined the phrase Conflict Revolution!CDSC continued to train youth in community-based settings, schools and colleges with our curriculum, Got Conflict? Deal with Violence Differently. Tools for Your Toolbox.

Reaching out to elders:CDSC provided on-site conflict skills workshops to senior residents in public housing sites as part of the MassHousing/Tenant Assistance Programs (TAP) as well as to senior groups in Cambridge and other communities.

New initiative:Prisoner Re-Entry Mediation: Inspired by a program in Maryland, CDSC’s mediators and staff learned about a unique and innovative approach to provide mediation services to prisoners at point of their re-entry back into the community. Pilot program implementation is moving forward.

Celebrating Community Peacemakers:At our annual Spirit of Mediation Bash in Fall 2016, CDSC presented Community Peacemaker Awards to: • Reverend Liz Walker, minister, journalist, activist• Essential Partners, formerly Public Conversations Project, leader in

facilitating constructive dialogue• The BASE, innovator for urban youth

James Grumbach, President EmeritusAttorney & Mediator

Alisha BloomVersant Legal

Chris Karam BrodieNegotiation & Conflict Competency CoachCDSC Pro bono mediator

Debbie EvansAttorney & Mediator

Patrick FieldConsensus Building Institute

Vivian HsuHSU & Associates LLC

Claudia KaufmanMarketing Consultant

Fredie KayFormer Director, MA Office of Dispute Resolution

Victoria LazzellBoston Private Bank

Michael LeshinAttorney & Mediator

Barbara LundFresenius Medical Care

Steven ManosMediator, CEO Brandeis University

James McGuireJAMS

Delphene MooneyDirector of Development & Communications, On The Rise

Edye RulinNon-Profit Financial Manager

Jacqueline SonnabendConsultant at Ignite

Emily WeinerAssociate Director of The Lewis Institute and Babson Social Innovation Lab

John G. WoffordMediator

Frank ZitoCBIZ Tofias

Gail S. PackerExecutive DirectorDebra FiliurinDistrict Court Supervisor

Molly FroelichCase CoordinatorDanae KristiansenOffice Manager

VOLUNTEER MEDIATORS

STAFF

Interns:Edith BlockSalem State School of Social Work

Elizabeth YilmazWheelock College School of Social Work

“The mediation was a salvation for us ...We had a great experience. …You saved my divorce! Wish you could also have saved my marriage, but I am glad at least you saved my divorce.”

“I think of how you gave an opportunity to a stranger

who cold called you one afternoon looking for work.

The trainings you offered me...jumpstarted my career.”

“CDSC Mediatorswere very empathic — after years, my voice was finally heard.”

“Mediation...helped us reach a better understanding.”

July 1, 2016 – June 30, 2017We thank those who, in the past year, have demonstrated a commitment to community mediation through their financial support of CDSC, and invite others to join us in our efforts.

Foundation & Contract SupportCambridge Community FoundationCity Peace Youth/CambridgeMassachusetts Bar FoundationMA Office of Attorney GeneralMA Office of Public Collaboration (MOPC) – Community Mediation Center – Parent Mediation Program – Positive Youth EngagementOffice of Housing Stability/Boston

Bash & Friends Appeal Donors$2,500–$5,500Jack Esher & Karen SchwartzGardiner Howland Shaw FoundationSteve Manos & Barbara RubelGail Packer & Warren KaplanMark Sullivan*The Mediation Group

$950–$2,000Alisha Bloom/Versant Legal Mimi GrosserBoston Law Collaborative LLC/ David Hoffman Fredie KayJo-Ann & Martin Leinwand James & Claire McGuireShippen PageEric & Shirley PaleyEdye RulinEllen SemonoffGillien Todd & Kingsley Taft

$500–$800Judy & Jerry Abrams*Bank of AmericaCentury BankJeanne ClearyJudith Dein & Alan ReischJames Grumbach & Beth Butler Bernie Lebow & Barbara Guilfoile/ Signworks GroupMichael & Rosalyn Leshin/ Ginsburg & Leshin, LLPCatherine Mondell/ Mondell Dispute ResolutionDelphene MooneyMatthew Moschella/Sherin & Lodgen LLP Joanne PackerPaul Parravano/MITRobert & Elizabeth SmithThe Del Nero, Calbi & Abbate Group at Merrill LynchJohn G. Wofford

$250–$499American Bar AssociationMaria-Paz AveryBarbara BeardsleePatricia BernsteinGenevieve Berumen & Saul TannenbaumChris Karam Brodie/ CBDifferenceworksMelissa BrodrickCambridge Trust Company Cambridge Family & Children’s ServicesJulian ChuAlbie DavisEbLens Clothing & Footwear Debbie EvansPaul Finn/Commonwealth Mediation, Inc.Stuart Fischer & Jeanette MallGary & Brita Gill-AusternRichard GodesDwight GolannFrederick GolderBrad & Jane HonoroffEllen KannerJoyce Kauffman/ Kauffman Law & MediationClaudia KaufmanSteve Lilly-Weber*Barbara LundMA Dispute Resolution Services/ Brian Jerome Michael & Lisa MassicotteJames Packer & Martha KramerRichard Reilly & Judy McMorrow*Sara Rubin & David MontanariMaria SinanisS.K. Sloane Mediation/Susan SloaneJudith Stein & Kenneth DardickRobert & Naomi TuchmannConna Weiner ADRKim Whelan/Kim Whelan Mediation

$25–$249Carol Addy & Gene O’Donnell Rachel AlbertAnonymousGloria ArrudaDavid BabikKaren BarattaAlaine BehlerBen BenjaminPhyllis BernsteinDebbie & Alan BieriAverie Bischak

Monique BleriotGloria & Buzz BloomLinda Brion-MeiselsLee Brown & Larry DubersteinSusan BrownMartin CallaghanMoira CarusoAntonio Castro ArandaPaul & Lynn ChernoffRichard CohenKathy & Bob ConwayLynn Cooper & Michael AmbrosinoMark CovenJohn & Holly CratsleyAnita Diamant & Jim BallPaula & Tom DriscollBrandon DunnJanice DurhamPriscilla EllisRaymond EwerToby FarmanCatherine FarrellJeffrey FinkJohn FiskeKate FrankRuth & Don FreedmanStephen FrenkelMolly FroelichDavid & Ellen GibbsRobert GittensMo GriffinRachel GoldmanSteven GreenzangVirginia GrumbachBarbara HauserSusan HegelDeborah HellerSally HigginbothamJosh HochRoberta Hodson & Herbert KornAmy HoodBill HowardVivian HsuSeth IzenBruce JacobsonMichael KalikowArline KardasisRudy KassBarbara KellmanPatrick KingCheryl & David KiserNils KlinkenbergSusan LabovitzVictoria LazzellLiz Leahy

Jay & Katherine LevinLois Levinsky & David WilleySarah LevyMike Lew & Thom HarriganStephen LinskyEric LockwoodTom & Linda LondonPatricia MaloneHarry ManasewichMiriam MandellAnne MartinThomas MartonCynthia McCloreySally McCoubreyElizabeth MeyerMindy MilbergAlan MinuskinSteve Morr-WinemannMoira & Ryan MurphyKaren MyattStephen & Barbara NeelDavid & Daria O’ConnorBuddy & Lynda PackerParisa ParsaPaul PedullaJacquiline PerryRuth RosenbergDiane RubinCynthia RungeDeborah RushSylvia Saavedra-KeberSusanna SchweizerSteven SeecheDavid SeibelRafaela SerranoHon. Eileen Shaevel (ret.)Thomas SmithMichele SnowDebra Sosin & Warren SchwartzIlene Spiro & Ira SchorHarold StahlerRobert StainsOrna & Yosef SteinArt Stewart

Peter Sturges & Sasha LauterbachAnn SullivanEllen & John SullivanTimothy ToomeyAnne & Sheldon TowsonKatherine TriantafillouPaul TroyBeth & Lewis TurnerMegan Van NessEmily WeinerFran WhymanJane Williams

Donated Services➢Trainers:Chandra Banks Jeanne Cleary Rona Fischman Rachel Goldman Josh Hoch Michael Leshin Helen Shurven

➢Interns:Jennifer Bond, Salem State School of Social Work Jonathan Kolodziej, Boston College School of Social Work Kala Slade, Emerson College Kristal Corona, Seton Hall University

➢Annual Bash:Marty’s Fine Wines Russo’s Silent Auction: 25 businesses and individuals

➢Other Donations:Gregory Alston Jr.Chris Karam BrodieMelissa BrodrickMA Continuing Legal EducationDelphene MooneyRichard Reilly

Tax-deductible donations can be made directly to: CDSC, 60 Gore St., Cambridge, MA 02141Or through our website at: communitydispute.org/get-involved/donate

Mimi Grosser Scholarship FundCDSC has created a permanent fund in the name of Mimi Grosser, celebrating her 25+ years of volunteer service with CDSC. The Mimi Grosser Scholarship Fund honors exceptional CDSC volunteers and provides scholarship support for deserving participants of CDSC training and professional development programs.

REVENUES:Revenue: $264,955In-Kind Donations: $129,165– Mediators– Trainers– Administrative SupportTOTAL: $394,120

In-KindDonations

Grants &Contracts

Mediation Fees

Contributions and Annual Bash

Training Programs

3%

16%

15%33%

33%

EXPENSES:Expenses: $287,418In-Kind Donations: $129,165(Cost to purchase services)TOTAL: $416,583

Training Programs

31%13%

18%

18%

20%

Community Programs

General & Administrative and Annual Bash

In-KindDonations

Court Program

*Donation to the Mimi Fund

OUR DONORS