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Annual Report
2018-19
Contents
Definitions 1
Our History 2
Our People 3
Our Members 5
CEO and Board Chair Report 6
Highlights from the Year 7
Looking to the Future 13
Finances 14
Acknowledgements 25
Our vision For meaning, purpose and
connectedness to be part of
every ageing journey.
Contact Us
Meaningful Ageing Australia
PO Box 2127
Royal Melbourne Hospital
VIC 3050
Email: [email protected]
Telephone: 03 8387 2274
Web: meaningfulageing.org.au
seemeknowme.org.au
Facebook: @MeaningfulAgeing
Twitter: @MeaningfulAge
Instagram: meaningfulageing_au
ABN: 78 124 451 540
Front cover: Betty, who features in our See Me. Know Me.
campaign. Photo: Erin Johnson
Our mission Access to high quality pastoral
and spiritual care for all older
people in Australia.
Our Values Wisdom: Through reflection, learning and openness to growth
we gain a deep understanding of the diverse pastoral and
spiritual needs of older people.
Collaboration: Through respectful collaboration we expand our
influence so that older people will flourish.
Engagement: Through being truly present with others, we
honour the intrinsic value of every human being.
Definitions
Spirituality
Spirituality is the way we seek
and express meaning and
purpose; the way we
experience our connection to
the moment, self, others, our
world and the significant or
sacred. Spirituality is more
than religion. (Adapted from
California Lutheran Homes
Centre for Spirituality and
Ageing)
Spiritual Care
Spiritual care occurs in a
compassionate relationship. It
responds to our search for
meaning, self-worth, and our
need to express ourselves to a
sensitive listener. It may include faith support, rites, rituals, prayer or sacrament. (Adapted
from NHS Scotland, 2009)
Pastoral Care
Pastoral care complements the care offered by other helping disciplines while paying
particular attention to the spiritual. It is focussed on healing, guiding, compassionately
supporting, nurturing, liberating and empowering of people. It is person centred and
holistic. (Adapted from Dr Bruce Rumbold)
Spirituality and Ageing
Spirituality is an essential dimension that brings meaning to life; it is deeply associated
with relationship, transcendence and hope. Increased awareness of spirituality is often
seen in later life, especially through transitions, issues of health, end of life, and the need
for forgiveness and reconciliation. (MacKinlay, 2014)
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Our History A search conference was held by the Centre for Ageing and Pastoral Studies (CAPS) in
August 2008. Delegates at this national conference were involved in a 24 hour “workshop”
seeking strategic directions for the integration of spiritual and pastoral care in the ageing
community of Australia. In June 2009, twenty-five invited people attended a workshop in
Melbourne. The aims were to clearly identify the goals of a pastoral care and ageing group,
to identify links with other organisations and to set directions for the way forward. It was
agreed that an association be formed to support the future of pastoral and spiritual care
for older people.
A multi-faith Steering Committee was created to develop a vision, mission statement and
objectives. With confirmation in March 2012 of the proposal by potential member
organisations, the Steering Committee sought Sponsor Organisations to fund the
establishment of PASCOP (Pastoral and Spiritual Care of
Older People). By September 2012 there were 22 Sponsor
Organisations which had each pledged $8000 per annum for
three years. Over the next months a constitution for PASCOP
was developed and then agreed to by the Sponsor
Organisations. PASCOP was incorporated in December 2012.
In early January 2013 Dave Petty commenced as the
inaugural Executive Officer. On 5 February 2013 a meeting of
Sponsor Organisations appointed an inaugural board. In May
2014 PASCOP was launched as a membership-based not for
profit and began to recruit new members. Sponsors were
invited to convert to members (or to remain as sponsors if
they did not meet membership criteria) at the end of their
sponsorship period in 2015.
In February 2016 Dave Petty handed over leadership to Ilsa
Hampton, who had served on the board since the
organisation’s inauguration. To communicate our intent more
clearly, in April 2016 our members voted to change our name
from PASCOP to Meaningful Ageing Australia. Since those
early days we have seen significant growth from 22 to 92
members.
“Brilliant work to date. As a non-
faith based organisation we have
felt included and extended our own
understanding — and role in—
ensuring that older Australians in
our care are provided with
opportunities to explore and
express their spirituality. In
whatever form that takes.
Thank you.”
Member survey response
2
Our People
Board
Ross Low Chair Whole year
Bryan Mason Deputy Chair Whole year
John Ireland Treasurer Whole year
Craig Hamer Secretary Whole year
Mark Butler Board Member Whole year
Sonya Smart Board Member Whole year
Raad Richards Board Member Whole year
Odette Waanders Board Member Whole year
Kellie Whelan Board Member From November 2018
Employees
Ilsa Hampton Chief Executive Officer February 2016—current
Helena Eldred Officer Administrator August 2018—current
Michelle Morgan Project Officer October 2016—current
Alicia Stafford Project Assistant October 2018—current
Casual Staff
Mahjabeen Ahmad Educator - Islam July 2017—current
Jenika Graze Senior Educator February 2017—current
Merissa Holland Educator January 2018—current
Marilyn Price Educator - Seniors March 2018—current
Kim Thoday Educator/Consultant February 2017—current
Board Meetings
Brisbane: 8 August 2018
Melbourne: 23 November
2018
Sydney: 12 February 2019
Melbourne: 7 June 2019
Board Members
L-R back row: Bryan
Mason, Mark Butler, John
Ireland, Raad Richards
Front row: Odette
Waanders, Craig Hamer,
Kellie Whelan, Ross Low
(chair)
Not pictured: Sonya Smart
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Our People
Honorary Research Consultants
Richard Egan Senior Lecturer,
University of Otago June 2017—current
Richard Fleming Professor,
University of Wollongong June 2017—current
Ann Harrington Associate Professor,
Flinders University December 2016—current
Rosalie Hudson Associate Professor,
University of Melbourne February 2018—current
Bruce Rumbold Associate Professor,
La Trobe University December 2016—current
Bruce Stevens Professor,
Charles Sturt University March 2017—current
John Swinton Professor,
University of Aberdeen February 2017—current
Students and Doctoral Researchers
Amy Heath PhD Candidate and Researcher,
La Trobe University August 2017—current
Jessica Sanders Masters of Social Work,
RMIT August—December 2018
(Co-placement with National Ageing Research Institute)
Volunteers
Jess Dyer Salesforce Volunteer,
Datacolada March 2017—current
Allen Hampton Project Support Volunteer June 2016—current
Rachael Hampton Project Support Volunteer June 2016—current
Christina Peng Project Support Volunteer May 2018—current
Jillian Stewart Administrative Volunteer March 2018—current
Meaningful Ageing Australia is registered with the Australian Charities and Not-for-profits Commission (ACNC).
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Our Members at 30 June 2019
Anglicare (Sydney)
Anglicare SA
Arcare
Ashfield Baptist Homes
Assisi Centre
Australian Sangha
Association
AvantiCare
Bamford
Baptcare
BaptistCare NSW/ACT
Baptistcare WA
Barossa Village
Bene Aged Care
Blue Haven Care Home
Brightwater Care Group
Calvary Aged Care &
Retirement Services
Calvary Community Care
Carinity
Carrington
Catholic Care of the Aged
Port Macquarie
Catholic Healthcare
Catholic Homes
Christadelphian Aged Care
Churches of Christ in
Queensland
ECH
Echuca Community for the
Aged
Eldercare
Fitzgerald Memorial Aged
Care
Fresh Hope Community
Care
Hall and Prior
Harbison
Holy Family Services
IRT Group
Kalyra Communities
Kirkbrae
LHI Retirement Services
Lutheran Aged Care Albury
Lyndoch Living
Maroba Caring Communities
Masonic Care Tasmania
Matthew Flinders Home
McLean Care
Mercy Community Services
SEQ
Mercy Health
MercyCare
Multicultural Aged Care
Multicultural Services
Centre
NurseWatch
Outlook Gardens
Pathways Residences
Presbyterian Aged Care
NSW & ACT
PresCare
RAAFA WA
Resthaven
Ridleyton Greek Home for
the Aged
Roper Gulf Regional Council
Royal Freemasons'
Benevolent Institution
RSL Care SA
Sawtell Catholic Care of the
Aged
Scalabrini Village
Seventh-day Adventist Aged
Care (South Queensland)
Sir William Hudson
Memorial Centre
Southern Cross Care
(Broken Hill)
Southern Cross Care (NSW
& ACT)
Southern Cross Care (Qld)
Southern Cross Care (Tas)
Southern Cross Care SA &
NT
Southern Districts Support
Association
St Andrews Village
St Basil's Aged Care
Services WA
St Basils Homes
St Hedwig Village
St Joseph's Aged Care
Facility Lismore
St Paul's Lutheran Homes
SummitCare
Tanunda Lutheran Home
The Bethanie Group
The Forrest Centre
The Salvation Army Aged
Care
Twilight Aged Care
Uniting
Uniting AgeWell
UnitingCare QLD
UnitingSA
Urban Mission Network
Vasey RSL Care
Villa Maria Catholic Homes
Warramunda Village
Warrigal
Wesley Mission Qld
Will It To Be
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June 2015 June 2018
Membership Growth
CEO and Board Chair Report
This year has been significant for our communities with the government receiving the aged
care workforce strategy report, finalisation of new quality standards for aged care, and
calling of a Royal Commission. The Aged Care Workforce Taskforce and Royal Commission
have both identified the need to address major issues in our society such as the way older
people are perceived, through to remuneration and regard for the highly sensitive work of
personal carers and all who are working in aged care services.
Meaningful Ageing Australia has continued to contribute to both the national conversation
and the day to day realities of assisting aged care services. Our co-designed, evidence-
informed, practical tools and resources to help service providers with holistic care have
continued to expand – read our highlights in this report for further details. Notably we were
able to provide a briefing to the Parliamentary Friends of Ageing and Aged Care at
Parliament House in Canberra, where the Minister for Aged Care launched one of our
resources. Our engagement with the Aged Care Workforce Taskforce was also very
successful, resulting in inclusion of ‘spirituality’ in their vision of what must be included to
assist people to live well. We launched a joint position statement with peak bodies Aged
and Community Services Australia and Leading Age Service Australia on the importance of
integrated spiritual care. The new Aged Care Quality Standards also reflect our vision for
holistic care. They came in to effect on 1 July 2019.
In April 2019, we finalised a contract with the Commonwealth Department of Health for
over half a million dollars to work on two significant projects, one of which is the See me.
Know me. campaign empowering older people in the general community. This campaign
has been very well received and its activities will continue in to the next year. The contract
also made it possible for us to produce five new short animations to assist services in
understanding spiritual care in the new Aged Care Quality Standards, relating back to the
National Guidelines for Spiritual Care in Aged Care. These videos will be promoted in the
year to come, also funded by the Commonwealth.
We are looking forward to continuing to partner with service providers as we seek together
to understand and respond to what matters most to older people, and to collaborating on
our advocacy work to ensure high quality pastoral and spiritual care for all older people.
Thank you to the board for giving generously of your expertise to guide our strategy; to our
staff, students, volunteers, researchers and indeed all our members and partners, without
whom we would not succeed. We are especially grateful to the many older people who
allow us and our networks in to their lives.
Ross Low
Chair
Ilsa Hampton
Chief Executive Officer
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Highlights from the year
See Me. Know Me. Campaign
The See Me. Know Me. campaign was launched on 14 February 2019, during NSW Seniors
Week. The campaign’s ultimate purpose is to empower older people to find providers who
will understand and respond to their spirituality. During its development we uncovered an
immediate need for older people to be supported to have better conversations with family
and friends. We secured funding from the Australian Government to extend the reach of
the campaign, allowing us to impact more members of the community.
The initial part of the campaign was to produce targeted resources shared via a tailored
website. We worked with a range of individual older Australians from diverse backgrounds,
who agreed to share their reflections on film and for the promotional material. We also
worked with the Federation of Ethnic Communities Councils of Australia (FECCA), and their
partners, to produce the materials in five other languages: Arabic, Chinese, Greek, Italian,
and Khmer. Thank you to our member VMCH for assisting us with the campaign. The
expanded campaign included printed materials to be distributed free, a 1800 phone
number, a national postcard campaign, press advertising and initiating a community
survey. These activities will continue into 2019/20.
The resources and videos can be found here: www.seemeknowme.org.au.
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“For all of your noble high quality of humanitarian
efforts towards the elderly, please allow me to say
that you are ‘Angels with human clothes’.”
Mohammed, campaign participant
Highlights from the year
Inaugural Member’s Forum
Our first National Member’s Forum took place on 19 September 2018, with our Quality
Awards Dinner in the evening at Melbourne Town Hall. Hosted at our Parkville location,
over 50 people attended to explore the forum’s theme: ‘High Quality Spiritual Care in Aged
Care: evidence, excellence and access’. The program consisted of the following speakers:
Dr Bruce Rumbold, Palliative Care Unit, La Trobe University & Meaningful Ageing Research
Consultant: Keynote — Spiritual care and quality of life: evidence update
Dr Adam McIntosh, Associate Director of Mission: Pastoral Care UnitingCare Queensland:
Funding models for spiritual care in community aged care
Daniella Greenwood, Consultant, speaker and author:
Dedicated staffing: why and how
Amy Heath, PhD Candidate, La Trobe University: National
Guides for Spiritual Care in Aged Care sector review project—
the data so far
Nick Ryan, CEO Australian Aged Care Quality Agency: Single
Aged Care Quality Standards update
Ilsa Hampton, CEO Meaningful Ageing Australia: Issues and
initiatives
“Great content and
diversity of speakers...
Good that focus on spirituality,
rather than religion or specific
religious contexts. About the
human first.” Forum feedback
Quality in Pastoral and Spiritual Practice
Awards 2018
The Quality in Pastoral and Spiritual
Practice Awards celebrate
organisations who can demonstrate
a sustained and effective program
or project that meets the spiritual
needs of older people.
“These awards come at a critical
time when the Australian
community is wondering how well
we are caring for their loved ones,”
commented Meaningful Ageing
Australia CEO Ilsa Hampton. “This
winning spiritual care program
shows that personalised, thoughtful
and compassionate presence can
be successfully offered to enable
meaningful ageing in the lives of
clients in the community.”
Catholic Healthcare’s Community Services spiritual care
program was the winner of the 2018 award.
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L-R: Nick Ryan CEO Australian Aged Care Quality Agency,
Meaningful Ageing CEO Ilsa Hampton, and the team from
Catholic Healthcare.
Highlights from the year
Regional Workshops 2019
The Regional Workshops this year took place across sites around the country, hosted by 16
different member organisations. A variety of different topics were covered. Participants’
feedback highlighted what their key learnings were:
A total of 252 participants registered, with 237 providing evaluations of the workshops.
The workshops were made possible thanks to the support of Prime Super.
Dying, Death and Hope: building confidence
with the d-word (Bathurst, Bundaberg)
Integrating a Spiritual Care Approach: the
new Aged Care Quality Standards (Albion
Park, Albury, Bunbury, Geelong, Newcastle,
Wagga Wagga)
Spiritual Care in a Diverse World (Adelaide,
Perth, Renmark, Warnambool)
Spiritual Conversations: Introduction to
ConnecTo Spiritual Screening Tool (Port
Lincoln, Shepparton)
Spirituality and Spiritual Care for the Person
Living with Dementia (Mackay)
Supporting Older People in the Transition to
Aged Care (Maryborough)
Host Organisations
BaptistCare Caloola
Blue Care
Calvary Care SA
Catholic Healthcare
Churches of Christ in Qld
Lutheran Aged Care Albury
Lyndoch Living
Maroba Caring Communities
Matthew Flinders Home
Mercy Place Shepparton
Multicultural Aged Care
Services
Multicultural Services Centre
PresCare
The Bethanie Group
UnitingSA
Warrigal
Regional Workshops Topics and Locations
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“Spirituality is more than religion”
“Communication skills”
“Practical information”
“Access to practical and supportive
resources”
“Relationship and connection are
foundational”
“Valuing diversity”
“Opportunity to look at the bigger picture”
“Value of self-reflection”
“Inspiration to talk with colleagues,
advocate and educate”
“Inspiration to look at activities planning
with a lens of meaning and values”
Educator Jenika Graze with participants in Warnambool.
Highlights from the year
Peer Support Networks
Building on the launch of Peer Support Networks in the
previous year, in 2018/19 the number and geographical
spread of the groups were expanded.
Meetings held
Adelaide: 6 July 2018 — Eldercare
Busselton: 24 July 2018 — Baptistcare
Sydney: 22 August 2018 — Carrington
Melbourne: 29 August 2018 — VMCH
Adelaide: 5 October 2018 — Eldercare
Busselton: 30 October 2018 — Baptistcare
Illawarra: 21 November 2018 — Warrigal
Melbourne: 21 November 2018 — Arcare
Sydney: 12 February 2019 — Twilight Aged Care
Melbourne: 20 February 2019 — VMCH
Adelaide: 22 February 2019 — Eldercare
Illawarra: 13 March 2019 — Warrigal
Geelong: 25 March 2019 — Baptcare
Busselton: 26 March 2019 — Baptistcare
Brisbane: 29 March 2019 — Mercy Community Services
Sunshine Coast: 4 April 2019 — Blue Care
Sydney: 8 May 2019 — Ashfield Baptist Homes
Adelaide: 24 May 2019 — Eldercare
Brisbane: 31 May 2019 — Blue Care
Geelong: 11 June 2019 — Baptcare
Melbourne: 12 June 2019 — VMCH
Illawarra: 19 June 2019 — Warrigal
Illawarra’s first Peer Support Network meeting in
November 2018 (Photographed by host, Shiva Gopalan)
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Member Representatives Meetings
The Member Representatives Meetings are key way in
which member organisations can keep in contact with
Meaningful Ageing Australia and share initiatives for high
quality spiritual care. At the beginning of each year,
they meet with Ilsa Hampton, CEO of Meaningful Ageing
Australia and share their experiences, insights and
innovations.
Meetings held
Adelaide: 19 February 2019 — RSL Care SA
Brisbane: 26 February 2019 — UnitingCare QLD
Melbourne: 4 March 2019 — Arcare
Member presentation: VMCH
Sydney: 6 March 2019 — Scalabrini
Member presentation: Scalabrini
Perth: 13 March 2019 — Hall and Prior
Member presentations: Brightwater and MercyCare
Highlights from the year
Collaborations and Advocacy
Collaboration with our members is the hallmark of our work. Below are a few examples os
successful collaborations and advocacy in addition to our work with members:
• Strong presence of spiritual care and its associated ideas of meaning, purpose and
connectedness in the new Aged Care Quality Standards and guidance material
• Leading Age Services
Australia and Aged and
Community Services
Australia position
statement on the
importance of integrated
spiritual care
• Spiritual Health Victoria
and Stirling College
(University of Divinity)
Spiritual Care Research
Intensive
• University of Southern
Queensland, Exploring
Spirituality with Older
People spiritual
assessment research
project
• ConnecTo integration with
Autumncare
Summary of CEO Presentations
“Meaningful Ageing Australia is a
good organisation which is
supportive of all we are trying to
do.”
“Meaningful Ageing Australia have
been very active in engaging with
our organisation this year which is
appreciated.”
Member feedback
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ACSA National Congress
Aged Care Customer Experience Forum
(Akolade)
Australian Sangha Association AGM
AAG National Conference (with Amy Heath)
AutumnCare User Group Meeting
Brightwater Managers Training
Catholic Health Australia National Confer-
ence
Catholic Theological College
Eldercare Chaplains’ Day
La Trobe University Healthy Ageing Re-
search Group
Palliative Care, Aged Care and Dementia
Forum (Clariden)
Spiritual Care Australia National Confer-
ence
Sector Support and Development Network
(Hunter)
VMCH Long Table Talk
Whitley College
Highlights from the year In 2018/19 we launched a number of new resources for the benefit of older people and
those supporting them.
Spirituality in Aged Care Professional Development Program
Launched: 8 August 2018 at Churches of Christ in Queensland
Originally trialled in multiple locations by Spiritual Health Victoria with outstanding feedback
from all participants, this new edition has been updated and refreshed into a program that
can be run in small parts or as a whole. It features clear navigation in the manual aligned
with the PowerPoints to make facilitation easier, and has optional extras such as links to
films.
Two E-Modules: Spiritual Care Orientation Program and ConnecTo Spiritual
Screening Tool
Launched: 5 November 2018 at Bethanie on the Park, WA
Spiritual Care Orientation: An integral part of caring – In this e-module, staff can learn at
their own pace, engaging with the concepts of spirituality and spiritual care to build
confidence in offering spiritual care in their day to day activities. This content is an abridged
version of our 45-minute face-to-face orientation program.
ConnecTo Spiritual Screening Tool – This e-module introduces spiritual screening and
assessment concepts and invites the learner to participate in real life conversations to
integrate their learning. A great way to introduce the ideas in our popular ConnecTo tool, the
e-module forms the first part of training in ConnecTo, which also includes a face-to-face
learning component. The updated face-to-face program is available as a hard copy resource
for our members.
Both e-modules are available in a shortened format for personal carers.
Mapping the National Guidelines for Spiritual Care in Aged Care in relation to the
2018 Aged Care Quality Standards
Launched: January 2019
This document presents the eight Aged Care Quality Standards, and list the related National
Guidelines Outcomes for each requirement. It is an easy-to-use reference to ensure an
understanding of how the National Guidelines for Spiritual Care in Aged Care support the
Aged Care Quality Standards.
Spirituality of Dying Workshop: Facilitator’s Guide
Launched: 13 May 2019 at UnitingCare, QLD
Spirituality of Dying Workshop: Facilitator’s Guide supports aged care leaders to offer an
introductory 60 minute workshop. It is designed to be used in the workplace for all staff to
extend their understanding of the dying phase of life (including the last few days) and the
importance of spirituality for human living and dying; as well as how to facilitate and make
meaningful connections with the dying person, their significant others, and the rest of the
care team.
“Member resources are really useful and phrased in a
way that are not too technical, particularly for the
care workforce.” Member feedback 12
Looking to the future
Our Strategic Focus
• High quality products and services
• Advocacy and profile
• Sustainability
Planned Activities
• Short animations about the Aged Care Quality Standards and the National Guidelines
for Spiritual Care in Aged Care
• Implementation of See Me. Know Me. campaign
• E-Modules on Qualities and Values; Presence and Listening Skills
• The Map of Meaning and Ageing: a handbook for service providers
• The Space Between: implementing spiritual care in community aged care
• Engaging with government, peak bodies and agencies
• Royal Commission into Aged Care submission
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Highlights from the year
Launch of Leader’s
Guide to Running an
Effective Spiritual Care
Volunteer Program
We were honoured to be able to
launch this resource at a special
briefing for the bi-partisan
Parliamentary Friends of Ageing
and Aged Care, at Parliament
House on 18 October 2018. After
the briefing, the resource was
officially launched by Hon Ken
Wyatt AM, MP, then Minister for
Senior Australians and Aged Care,
and Minister for Indigenous
Health.
L-R: Hon Ken Wyatt AM, MP, then Minister for Senior Australians and Aged Care, and Minister
for Indigenous Health, Hon Julie Collins MP, Shadow Minister for Ageing and Mental Health, Ms
Ilsa Hampton, CEO Meaningful Ageing Australia, Senator Catryna Bityk, and Senator Dean
Smith.
Our Finances Below is a copy of our Auditor’s Letter, followed by the audited financial reports for
Meaningful Ageing Australia 2018/19.
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Thank Yous and
Acknowledgements All our resources are developed in collaboration with others. Special thanks to our
members and other individuals and organisations who have assisted with editing, content
and/or trials and feedback.
Thank you to our sponsors and other supporters
Commonwealth Government of Australia (See Me. Know Me. and Quality Standards
animations)
Catholic Health Australia
Bethel Funerals (Dying, Death and Hope Melbourne workshop)
Datacolada (Salesforce Support)
Prime Super (Regional Workshops)
Join us
Membership is open to organisations who provide support, care and/or accommodation
for older people in Australia. Our members are part of a collective effort to influence
support for older people to include access to high quality pastoral and spiritual care.
Membership means use of our dynamic resources, access to our growing network and
support for our advocacy.
Peer Support Networks
If you would like to host an inclusive small network meeting 3-4 times per year for staff
working in our member organisations in your local area, contact us to find out about how
to set up a Peer Support Network.
Sponsor a project
We have numerous exciting opportunities for you to sponsor one of our unique resources.
Talk to us today about our projects that are waiting for your investment.
Become a corporate partner
Contact us about opportunities for your business to show your commitment to quality of
life for older people.
Other ways you can get involved
Sign up for our free e-news and forward it on to others. By promoting our work, you help to
raise awareness about the importance of pastoral and spiritual care for all older people.
Contact us if you would like information packs or other content to distribute to your
networks; or if you would like to host a visit from Meaningful Ageing Australia in your area.
Gate 4, Building 8
34-54 Poplar Rd, Parkville VIC 3052
PO Box 2127, Royal Melbourne Hospital VIC 3050
03 8387 2274
www.meaningfulageing.org.au
www.seemeknowme.org.au
@MeaningfulAgeing
@MeaningfulAge
meaningfulageing_au
“I have been very pleased with the resources and the
presentations that I have attended. When I have
reported to Managers of our Residential Care Facility
they have exclaimed how helpful and timely the
information has been for the new standards.”
Member feedback
