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2007 / 08
Annual Review
Annual Review 2007 / 08
www.novanew.org.uk
2 www.novanew.org.uk
‘It is a real pleasure to write a foreword to NOVA’s
Annual Review for 2007/08 - another busy, energetic
year in which NOVA has continued to expand and
integrate its services to assist over 1,000 local
individuals into skills development, volunteer placements
and employment.
The NOVA team of staff and volunteers has been at full
stretch in all departments, organising and developing
services to meet demand. The Advice & Guidance unit
is now the first point of call for our users so they can
register and discuss the skills they want to develop. They
can then move flexibly between workshops on literacy,
numeracy and ESOL, ICT, CV writing and volunteer
placements and job search to achieve their particular
goals. To sustain this level of activity NOVA has also
worked hard to successfully attract additional funding
and is grateful to all its funders for making this possible.
As the Annual Review makes clear, our users readily
give testimony of their appreciation of the skills and
commitment of the NOVA team and it has been fitting
that this year that the contribution of Iris Apablaza,
NOVA’s Co-ordinator, to Kensington and Chelsea over 18
years has been acknowledged by a Mayor’s Award.’
Jonnie Beverley
From NOVA’s Chair
NOVA’s chair, Jonnie Beverly provides an overview of events and changes that have
taken place during the exciting2007/08 period.
3New opportunities
Departments
NOVA is divided into four dedicated areas of specialisation. Staff and volunteers work together to deliver a highly professional service. All four departments communicate well to ensure clients can move effectively between services and take full advantage of everything on offer.
Help into work
Advice and guidance
CVs and letter writing
Interview practice
Job Ready courses
Workshops
Open learning for job searching
Help with online applications
Follow-up support
Advice & Guidance Unit
Learning Curve
Skills assessments
Numeracy
Literacy
Qualifications
ESOL
Open Learning
Volunteering opportunities
ICT
Accredited computer skills training
Word Processing
Spreadsheets
Database
Email and Internet
Qualifications
In-house courses and open learning
Laptops taken to community sites
Flexible courses to suit groups
Volunteering opportunities
Building the capacity of small voluntary organisations
Partnership working
Training available
ICT in flexible courses
Advice & Guidance
Numeracy and Literacy
ESOL support
Iris Apablaza, NOVA Co-ordinator, was honoured by the Mayor of Kensington &
Chelsea for her outstanding service to the community in a ceremony at the Town Hall
on 25th February.
A Mayor’s Award for NOVA Coordinator
The NOVA team along with some of our partners in the
community celebrated the event with Iris and her family
at a reception in the Mayor’s Parlour.
Iris came to England in the 1980s as a refugee from Chile
not speaking English. She has been a shining example
of the contribution those coming from abroad can
make with their motivation, skills and energy. She has
shown over and over again how to truly make a positive
difference and carve a life in a totally new environment.
Iris learnt English and was supported by the British
Refugee Council in adding a Masters degree in Computer
Science to her Maths teaching qualification. She joined
NOVA as a part time IT tutor 18 years ago and finally
became the Co-ordinator in 2001. Her students find
her inspiring and she is constantly referred to as an
exceptional human being.
She works selflessly to bring out the best in people,
instilling self belief and the aspiration to reach their
potential.
4 www.novanew.org.uk
5New opportunities
Current team March 08
Valued team members who also worked with us during 2007/08 Staff Volunteers Management Committee
Jennifer Helfrecht Tutor
Ali Sharif Tutor Assistant
Lamia Miezou Tutor/Advice & Guidance
Chereen Pascoe Advice & Guidance
Becky Curtis Admin/Reception
Nene Neto Admin/Reception
Nadir Rabhi
Sabiha Ali
Ian Baldock
Khadija El-Tobgy
Lindsey Ingham
Linda Mahon
Patricia Anderson
Sarah Ramage
Richard Docherty
Abdi Ibrahim
Iris ApablazaCo-ordinator
Wissam KoubeissiICT Tutor, Volunteer Manager
Lorna RevellFinance
Caren Coleman Admin/Reception
Ekaterina ‘Katya’ ElinaTutor
Julia Walker-SmithProject Development Officer
Shantel GowdieEmployment Advisor
Sally WoodAdministrator
Mirjana MajerskiAdmin/Reception
Lizzie ChoNumeracy/Literacy/ESOL Unit Manager
Tim PareEmployment Advice Manager
Tewelde “Teo” AraiaAdmin/Reception
Fiona O’Hara Admin/Reception
NOVA staff team
Agatha Fidelis Auma
Ilaria Romeo
Seham Al-Alaiwat
Clara Borges
Soo-San Aitken
Virda Pempengco
Ludmilla Starostina
Caroline Stone
Monica Rose
Maria Kirton
Monica Sealy
Pravina Gajjar
Sanaa Chikhaoui
Deborah Matthie
Rebecca Trethewey
NOVA volunteers
Jonnie BeverleyChair
Karen Pillay
Michael Walker-SmithTreasurer
Greg Pilafitzis
Stewart McCure
Peter Kanssen
Management Committee
Lizzie has ensured the success of this unit by
creating an atmosphere for learning that is
exactly what her students want and need to
encourage their efforts.
“This year we were able to continue working
closely with our community to improve levels
of basic skills and also, crucially providing a
nurturing role, allowing our 223 students to
grow in confidence and flourish as they realise
the possibilities of how much they can achieve.
We have facilitated much learning and built on
the warm and welcoming environment found
throughout the whole organisation.”
2007/08 was a year which saw our first forays
into the community with great outreach
programmes at community venues such as the
Dalgarno Community Centre and Action for
Disability Kensington and Chelsea (ADKC). We
have become more able to reach those people
who find it hard to access our services. We
have also settled into our fantastic expanded
office space on the top floor of Canalside
House.
Our first learners took the National Tests
in Numeracy and Literacy at Level 1 – all
of them passed and most at over 80%. We
also started to broaden our horizons by
running stimulating trips to museums and
libraries; exploring with our students some
of the treasures London has to offer and
encouraging participation in the local and
wider community.
It has also been incredibly inspiring to see
students at higher levels volunteering to help
learners at lower levels, using their languages
and skills to great effect. A vital element in
our approach has been to emphasise the value
of knowledge and skills which students bring
to class and encouraging them to share this
knowledge with each other.
We have kept in touch with former learners
and have been delighted to hear how they are
getting on in the places they have progressed
to. Many learners went on to other Nova
services such as IAG or a computer course,
some into jobs or voluntary positions, others
into colleges of further education while yet
others have returned to a primary care role
within the family.
Finally, we have had a year of amazing support
from teaching, administration and reception
staff and voluntary teaching assistants
who have lent their expertise, patience and
kindness to help our students and support
each other. Our learners often report feeling
better able to support themselves and their
families after studying with us. So many
positive outcomes really encourage us to
redouble our efforts and we very much look
forward to the year ahead and all the new
people and experiences that it will bring.”
What an amazing year 2007/08 has been for the Learning Curve!
The Learning Curve, managed by Lizzie Cho, is a Big Lottery Community Fund project also supported by Campden Charities, Royal Borough of Kensington & Chelsea, Westminster City Council and Westway Development Trust.
6 www.novanew.org.uk
After having enjoyed reading Charles Dickens’
Great Expectations during the spring term,
the Learning Curve’s literacy entry level 3
class planned a trip to the Dickens Museum in
central London. So, on the 1st of April 2008
we met up at Canalside House before heading
off on the number 7 bus to Russell Square.
We explored the house and watched the film
on Dickens’ life.
The students were delighted to learn so much
more about his work, family and lifestyle from
this visit. They bought books and souvenirs
for themselves and came away expressing
their enjoyment and increased admiration
of Charles Dickens hard work. “I learnt and
understood about his life and his work more
clearly. I enjoyed and admired all his hard
work.” - Rampha, whose full report is on our
website www.novanew.org.uk on the events
link.
A special outing for the literacy group in Spring
“My name is Abdulkadir. I come from Somalia. I’m married and I’ve got four children. I live in London. I’ve studied at NOVA for 3 months. I came to NOVA from the Job Centre. In the future I’d like a job.”
“My name is Shamis. I come from Somalia. I’m married and I’ve got 7 children. My future I want to speak English very well and I want to write and read but I want English more.”
“My name is Virda... What NOVA gives is not only the opportunity to develop as an individual equipped with needed skills… but also the chance to regain and achieve one’s confidence in going forward and having a better future.”
Richard Scanlan, now 47, was born in Chatham
in Kent, but moved to this area when he was
one year old and has spent the rest of his life
here in North Kensington. He left school at
16 after completing his CSEs. He attempted
a couple of college courses, but they did not
work out, so he went to work at Sainsbury’s
for a year. Following that he had a variety of
retail positions and other jobs until two and
a half years years ago when he was made
redundant from a cleaning job.
Richard has been unable to find work for
the past two and a half years. He came to
NOVA for the first time in the autumn of
2006 to have some help with his CV. He then
decided to join the computer course which
he completed and gained three certificates -
before the course he had no idea how to use
a computer, not much more than how to turn
one on.
After improving his IT skills, Richard wanted
to continue improving his level of education.
After having been faced with a numeracy and
literacy assessment when applying for a job, he
was shocked and depressed when he, ‘Didn’t
have a clue’. He now says his numeracy and
literacy have definitely improved a lot and his
confidence has soared – he has even been able
to point out things to his nephew who is a
university student.
At the end of the numeracy and literacy course
in the summer of 2008 Richard is going to take
the National Tests at Level 1 and then resume
his search for work in earnest with renewed
vigour, confidence and enthusiasm. We’ll be
sorry to see Richard go as he has become like
part of the furniture here at Nova, but we’ll be
glad to see him move on and progress – as all
our students do. We wish him the best of luck
in the future.
The success of the Learning Curve unit is really reflected in our students’ words:
7New opportunities
“ My name is Nadia. I come from Morocco. I have one son and I come to NOVA because I can’t read or write English. Now I need to help my son with his homework… I’m happy because I started to learn. ”
The Advice & Guidance Unit offers
local unemployed people a full pre-
employment service
“At the beginning of April 2007, NOVA
new opportunities employed three
sessional workers to deliver Advice and
Guidance and CV Workshops on a part-
time basis. One of the workers operated
from North Kensington Library and the
other two were based at Canalside House.
Client progression was very limited as
there was no facility for Job Search or
Interview Skills workshops.
By the end of March 2008 we have seen
over 800 people and have two full-time
Employment Advisors, myself and Shantel
Gowdie working with two part-time
receptionists and two regular volunteers.
The unit is now located in its own office
space next to the Learning Curve and
shares a dedicated reception area. We
are able to deliver Advice and Guidance
to every client wishing to access NOVA
through a newly instigated registration
process of drop-in three mornings a week.
In addition to this we have developed
an initiative for those with emailing
facilities. An e-CV service for clients
who wish to complete their CVs via the
Internet, after workshops at NOVA, are
able to do so flexibly. We do an average
of 5 of these e-CVs every week. We also
offer a drop-in facility for one hour every
day for emergency questions or enquiries
that need only a short period of time. We
see about 12 clients each week for this
increasingly popular service.
During the year we forged links with
local community centres offering Advice
and Guidance in Maxilla Nursery, Little
Wormwood Scrubs, Golborne Children’s
Centre, Dalgarno Community Centre,
North Kensington Library and Kensal
Green Library. This has been successful
in raising awareness of what we offer so
that the more isolated groups we have
been targeting, such as lone parents and
women from the Islamic community, are
beginning to engage with our services.
Overall it has been a year of rapid growth
for the Advice and Guidance department,
now seen as the busiest in Kensington
& Chelsea. Partnership working is
maintained with Campden Charities and
Jobcentre Plus. We continue working
closely with the Royal Borough of
Kensington & Chelsea on a variety of
projects, including Media Prospects,
Restart and Wholefoods. We are helping
more and more of our clients gain work
through these dedicated projects.
NOVA worked throughout this time
to enable us to be awarded the Matrix
quality standard for Information Advice
& Guidance in May 2008. We were
also proud to be contributing to the
Kensington & Chelsea Jobs Fair for 600
people on May 21st with successful
participation in the lower foyer with a
series of talks on ‘CV Do’s and Don’ts’ and
workshops for basic skills assessments
and CVs.”
Advice & Guidance – the route to employment
8 www.novanew.org.uk
This was a year of growth and consolidation for this unit with a new manager, Tim Pare, appointed in Spring 2007. Tim has been leading a small but strong team dedicated to improving and strengthening this pre-employment advice, guidance, training and support service.
In partnership with Campden Charities,
NOVA has worked to establish a Lone
Parent Project to give extra support to
help this group overcome their additional
barriers to work. Jasmine came to NOVA
lacking self-confidence having been
out of the workplace for a significant
period to raise her child. She has been
supported through Advice and Guidance
and most recently the ICT classes, where
she now volunteers. Jasmine made an
application to the Project and has been
successful. She will study for her Advice
and Guidance NVQ Level III during a two-
day a week work placement at NOVA
in September. NOVA has referred three
candidates to the Lone Parent Project, all
of whom were successful.
Jacqueline Edwards is a shining example
of how intervention and support can
make a difference and help find the right
job.
Jacqueline came to NOVA via Jobcentre
Plus and accessed all NOVA training units
to get her skills to the required level for a
good job.
In March 2008 she secured a position as
an administration assistant in Staying
Put Services for Kensington & Chelsea
which is located in the same building
as NOVA. She further showed her new
found confidence with a short but very
eloquent presentation about her NOVA
learning experiences at Kensington &
Chelsea Training Consortium launch at
the Chelsea Theatre in May. Not only
are we pleased that she has used and
benefited from our services, we are also
pleased that we can still see her regularly
and keep in touch!
Pauline Rennie-McKoy is now working in
administration at the nearby Dalgarno
Community Centre. Pauline went from
being an ICT student after gaining
her new CLAIT level 1 certificate to
volunteering in the Learning Curve.
She then accessed the NOVA Advice &
Guidance unit for the support needed
to successfully apply, gain interview
experience and land the job.
Each of the following, now working at
NOVA, have benefitted from studying
and/or volunteering at NOVA and
further being supported by our Advice &
Guidance team.
Tewelde ‘Teo’ Araia has joined our staff
administration and reception team part-
time, after volunteering and supporting
all areas of NOVA, in particular with
networking our new PCs, Internet access
and phone system. He speaks several
languages and is currently studying
English part-time at Kensington &
Chelsea College.
We are also delighted that three former
students and volunteers, Caren Coleman,
Mirjana Majerska and Fiona O’Hara,
have joined our administration and
reception team, working part-time to
fit in with their children’s schedules, as
well as working towards gaining NVQs
in Business Administration through our
partnership with Kensington & Chelsea
College’s Train to Gain programme.
“Do not treat you as a number”“Welcoming” ‘Positive” “Encouraging”“Really well organised and always willing to help you” “Very helpful in targeting a CV for a job I found to apply to” (source, Matrix report 2008)
9New opportunities
She was fully supported by Tim and his team in the Advice & Guidance unit to become fully job ready and get her CV up to date reflecting her new skills acquired by attending NOVA’s numeracy, literacy and ICT classes.
In-house @ Canalside House
10 www.novanew.org.uk
“The Information Communication
Technology (ICT) training at NOVA
continues to offer accredited computer
skills courses throughout the year in
a friendly and welcoming atmosphere
taking our learners from entry level to
new CLAIT level 1. As a UK online centre
we offer courses and daily open learning
opportunities for those needing flexibility.
“Everyone is treated as an individual who
matters” is the feedback our students
give us. This approach has a very positive
effect on self image and helps people
who have had negative past experiences
leaving them with low self-confidence.
During 2007/08 we supported 188
students with 21 courses in a mix of
these introductory and level 1 ICT,
accredited by OCR (Oxford Cambridge
and RSA exam board). These courses
were run on weekdays for 15hrs a week
for 4 weeks. This timing was to ensure
those on benefits were within their study
limits of 16 hrs per week and parents/
carers could fit these classes in around
their commitments.
The course assessments were based
around practical task assignments such as
leaflet design, database entry and editing.
All were encouraged to progress from the
entry level to the level 1 course. Within
this training environment our students
were motivated to progress, being much
better prepared for seeking employment
or going on to further training through
our links with other providers.
Our success rate continues with over
85% of our ICT students gaining
qualifications. This is important to move
into employment or work placements
which our students do with the help
of our Advice & Guidance unit. Many
of our students return during the year,
having moved from the part-time job
they first secured, to tell us how they
have progressed to full-time work as
their confidence grew, or moved from a
voluntary placement to a paid position.
ICT is the lynchpin of today’s workplace
and there is no short cut to good learning.
This is why we ensure we keep our class
sizes at a maximum of 10 students with a
teacher and a volunteer tutor for support.
Our volunteers often go on to further
training as teachers themselves, as they
find the atmosphere so stimulating and
rewarding.
We now look forward to the next phase
of development as we are installing new
training room equipment ensuring our
students are up-to-date and ready for
employment. This combined with our
Skills for Life and eLearning strategies
means we will continue offering the
quality of training and support needed for
our ICT students who are keen to learn
and keen to get into meaningful work.”
“I would say to anyone who wants to
learn in a friendly atmosphere anything
about computers come to NOVA” Richard
“I truly enjoyed learning for the first
time” Carmel
In-house @ Canalside House continues to show the way forward with computer skills training and follow-up support for students and fellow organisations. From NOVA Co-ordinator and ICT tutor, Iris Apablaza
11New opportunities
Our aim is to motivate and energise students by offering good teaching in an environment they find non-threatening and stimulating.
A year of successfully supporting local voluntary organisations with ICT training
with more to come.
Capacity Building
NOVA believes in helping fellow groups become stronger
and more effective through skills training for their staff,
volunteers and committee members. Besides training
support we provide laptops and Internet for the weekly
Volunteer Centre’s New Deal Club. Broadband is another
service we provide at Canalside House for the shared
office space, so whichever group is booked for the
room they will be able to have full Internet facilities.
Action Disability Kensington & Chelsea, Baraka Youth
Association, Colville & Clydesdale Cooperative Ltd.,
Hodan Somali Community, K&C Mental Health Carers
Association, New Citizen’s Voice, Organisation for the
Advancement of African Women [ORGAAW], Umoja
Pamoja and RainTrust are among those supported this
year.
In December 2007 we ran taster days for the small
groups in Word and PowerPoint. We now look forward to
beginning a 3 year programme of capacity building ICT
courses thanks to City Bridge Trust support. We know
smaller groups need to be savvy with their presentations,
reports and administration in today’s funding climate
where they are competing alongside larger providers and
private enterprises and this programme will meet that
need.
We are also a part of the new K&C Training Consortium
which aims to ensure local training providers deliver
services in partnership with organisations and centres
who really know their own communities.
12 www.novanew.org.uk
Outreach ICT led by Wissam Koubeissi, NOVA
ICT tutor and Volunteer Co-ordinator, assisted
during the year by tutors Katya Elina ESOL/
Numeracy, Ilaria Romeo ESOL, Ali Sharif ICT
and our volunteers.
Innovation in the community, by working with
local groups to run courses designed around
their needs, is the key to NOVA’s outreach
team success. Tutors, volunteers and laptops
travelled to five community sites this year to
deliver ICT training to their local community
residents.
All the courses were further refined according
to the participating students’ needs and
encouraged them to progress with their
learning. The basic ICT courses ensured good
basic learning for 62 students in a wide range
of topics with a certificate on successful
completion. This year we also delivered
computer courses with embedded English for
Speakers of Other Languages for 45 students,
requiring tutors from different disciplines to
work seamlessly side by side.
Muslim Cultural Heritage Centre
Wissam worked with the Learning Curve team
to introduce an innovative ‘ICT with embedded
ESOL’ pilot project for women. After assessing
the group’s skills levels, the programme ran in
June 2007 twice a week covering ESOL taught
by Katya Elina with Wissam covering Word and
Internet Browsing on the computer.
Quayside House Residents Association in Kensal Road
The Residents Association approached us for
training after a successful taster day in the
autumn. We ran a series of ICT courses in
different topics ensuring the embedded ESOL
learning was at the appropriate level for the
students’ needs.
Dalgarno Community Centre
We continued our partnership working with
the centre with a wide range of courses
selected by the their users - Word for CVs,
Access, File Management, Internet Browsing,
Emailing and Desktop Publishing.
Al-Hasaniya Moroccan Women’s Centre
A series of computer courses with embedded
ESOL ran at their centre with laptops brought
on site to help the group with English and
computer skills. This helped them gain the
confidence and understand what their children
do so easily.
St Clement & St James Community Centre
We provided taster days in the summer
programme in July 07, followed in the autumn
with Email courses integrated into their own
ESOL programme.
Outreach Computer courses in community venues
13New opportunities
Our outreach learners gain skills and confidence; many join courses at Canalside with the aim of finding work. The positive feedback received from the students has been stimulating and encouraging.
“Thank you. I loved this course. I have learnt so much” - Nina
“I am looking forward to learning lots more” - Sam
Our volunteers are valued team members
whose contribution enables us to offer a more
encompassing and supportive service. One-
to-one focus on individuals is so important
and we only have the ability to deliver that
because of the dedicated team of staff
and volunteers. The team responds to the
motivation and enthusiasm of others, taking
our cue from what users are trying to achieve,
whether seeking employment or simply
seeking to pursue their own interests in the
wider world.
All areas of NOVA offer volunteering positions
and the necessary training to fulfill that
role. The volunteers gain valuable workplace
experience while being given on-site training
and off-site training when appropriate. This
is proving to be a most popular route to work
for many and we are delighted to be able to
offer this opportunity to those committed to
the hard work involved. We are proud to have
supported 24 volunteers during the course of
the year.
The Learning Curve has a rotation of •
volunteers who ensure there is qualified
cover for the ESOL, numeracy and literacy
classes as well as administration support.
The main office benefits from the extra
support of admin volunteers.
Other volunteers provide much needed •
support to the Advice & Guidance unit
and are able to access NVQs in Advice &
Guidance as a result.
Two of the volunteers in the ICT training •
room are gaining experience and are able to
access City & Guilds Adult teacher training
courses through our partnership working
with Kensington & Chelsea College.
Admin volunteers in our office have • a range
of roles to fulfill and are accessing Train
to Gain qualifications in NVQ Business
Administration or Customer Service.
Events – ‘Well-Being’ at the • Kensington &
Chelsea Town Hall and North Westminster
Voluntary Network Community Fair at the
Stowe Centre where our volunteers, Agatha
Fidelis Auma and Nadir Rabhi provided
support.
Kensington & Chelsea Jobs Fair for • the
second year. Our volunteers Caroline Stone,
Monica Rose, Soo-San Aitken and Maria
Kirton modelled clothes supported by the
Dress for Success team who help women all
over the UK with that special suit or dress in
preparation for that important job interview.
We were delighted to see our volunteer Agatha Fidelis Auma awarded the Volunteer Centre Westminster’s “Transforming Lives through Volunteering Award 2008”. Agatha has been volunteering at NOVA for 4 years as an ICT tutor assistant teaching basic skills, helping at
numerous outreach events and the VAW Women’s Forum.
The picture shows from left to right Athisia Muir of VAW holding the VAW’s award , The Lord Mayor of Westminster, Cllr Carolyn Keen, NOVA volunteer Agatha Fidelis Auma with her award and Baroness, Lady Hanham at the House of Lords.
The Kensington & Chelsea Volunteer Centre honoured our volunteers from this year in June 2008 at the Volunteers Week Awards Ceremony held at the Sheraton Park Tower Hotel. Five of our volunteers were awarded ‘Make a Difference’ awards for their hard work and dedication in their roles at NOVA.
From left to right, Maria Kirton (Volunteer ICT support and receptionist), Virda Pemengco (Volunteer teaching assistant in the Learning Curve). Wissam Koubeissi (ICT tutor and volunteer co-ordinator), Soo-San Aitken (Volunteer receptionist),Seham Al-Alaiwat (Volunteer ICT support), Ludmila Starostina (Volunteer teaching assistant in the Learning Curve)
Volunteering and the route to workat NOVA
NOVA volunteers rewarded for their outstanding contributions to the community
14 www.novanew.org.uk
The Financial Statements have been audited by Henderson &
Co, copies available on request.
The Reserves Policy is to maintain General Reserves to cover 6
months operating expenses and create Designated Reserves as
appropriate.
The Management Committee examine the major strategic,
business and operational risks which may affect NOVA and
confirm that systems are in force to mitigate such identified risks.
2007(£) 2008(£)
INCOME
4,986 Awards for All 4,500
41,100 Big Lottery Fund 40,800
20,000 Campden Charities 48,750
968 Catholic Children’s Society 0
0 City of Westminster 8,000
1,627 CLIKC online 0
0 Clothworkers Foundation 9,000
1,500 Edward Harvist Trust 1,000
0 Jobcentre Plus 53,550
70,402 Kensington & Chelsea College 10,208
250 London Central Nextstep 1,889
0 Miscellaneous grants 385
0 NIACE 10,000
5,158 North Westminster Community School 0
2,180 Notting Hill Methodist Church 2,000
46,844 Royal Borough of Kensington & Chelsea 116,545
0 UK online 1,300
1,500 Westminster Amalgamated Charity 0
20,000 Westway Development Trust 20,000
216,515 327,927
Other Income
2,560 Other training income 1,800
0 Student fees 865
3,300 Hire of training room & equipment 3,360
524 Miscellaneous 320
3,414 6,345
Investment Income
2,932 Interest received 4,346
£222,861 TOTAL INCOME £338,618
EXPENDITURE
171,907 Staff costs and expenses 225,263
22,240 Premises costs 34,923
15,549 Administration costs 19,204
4,462 Depreciation 9,842
£214,158 TOTAL EXPENDITURE £289,232
£8,703 SURPLUS FOR THE YEAR £49,386
£125,984 Reserves brought forward £134,687
£134,687 Reserves carried forward £184,073
Accounts summary for the year ending 31st March 2008
15New opportunities
NOVA’s Total Funding 2004 - 2008£350,000
£300,000
£250,000
£200,000
£150,000
£100,000
£50,000
£0
2004
£120,050
£180,476
£157,780
£222,861
£338,618
2005 2006 2007 2008
NOVA Funding Sources80%
70%
60%
50%
40%
30%
20%
10%
0%
% o
f to
tal f
unds
rai
sed
2003/4 2004/5 2005/6 2006/7 2007/8
Statutory Trusts Own generated
NOVA Users:
Female - 703 (66%)•
Male - 368 (34%)•
Lone parents - 301 (28%)•
Users wivth disabilities - •
114 (11%)
Ethnicity:
White: 37%
Arab: 9%
Asian: 10%
Black: 29%
Mixed: 13%
Oriental: 3%
Address:
Canalside House
383 Ladbroke Grove
LONDON
W10 5AA
Open
Monday - Friday
9:30am - 5:30pm
Buses: 23, 52, 70, 295, 316, 452
Tel:
020 8960 2488
Fax:
020 8960 3898
Web:
www.novanew.org.uk
Email:
Charity Reg No 1118890To register for our services and see an Employment
Advisor come along to our office Mon, Wed, Fri
10am-12noon
NOVA is a special place to learn and be able to find the route to work, volunteering or further education – as our users’ comments let us know.
Information, advice, guidance, CVs, job searching, interview practice, accredited numeracy, literacy, ESOL and ICT and links to other training facilities are available at NOVA. Our tutors, advisors, office staff and volunteers are happy to help.
“Attending this course
has helped me to enjoy
learning maths, something
that was so dreary before.
I am enjoying my learning
experience due to our
nice tutor Lizzie and am
also volunteering now. If
you did not enjoy maths
at school then give the
Learning Curve a try.”
Dalila, June 2007
“Thank you so much. It
has been such a wonderful
experience being here.
You catered so well to my
needs and I feel I’ve learnt
so much in all areas, not
just computers. I enjoyed
the course and the
wonderful staff”
Helen, February 2008
“I start a job on Monday.
Wish me luck!
I hadn’t work for a
long time and had zero
confidence but after
NOVA I feel equipped to
go back to employment.
Thank you so much.”
Laura, October 2007
“The staff set an example”
“Everyone is treated the
same”
“No pressure, really
wonderful”
“I’ve now got a CV I am
proud of”
NOVA Advice & Guidance Unitclients 2008
“I got a job because of
your help. Big thank you
to all of you.
Tim, Wissam, Iris and
other helpful staff. Please
carry on the good work as
you will make a lot more
people happy.
Lots of respect.”
Sharafedin, November 2007
Harrow Road
Scrubs Lane
Dalgarno Gardens
Barlby Road
Westway
Great W
estern Rd
Wal
tert
on R
oad
Fernhead Road
Shirland Road
Kilb
urn
Park
Roa
d
Canal WayKensal Road
Southern Row
Golbo
rne
Road
Kensal Green
Ladbroke Grove
Ladbroke Grove
