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Page 1: Annual Review of Critical Psychology - WordPress.com · Web viewUsing the `F` word in organizational psychology: foundations for critical feminist research Rebecca Lawthom Abstract

Annual Review of Critical PsychologyCopyright © 1999 Discourse Unit

Vol. 1, pp. 65-78 (ISSN: 1464-0538)

Using the `F` word in organizational psychology: foundations for critical feminist researchRebecca Lawthom

Abstract. This paper attempts to provide a broad representation of some of the debates that emerge at the interface between organizational psychology, critical psychology and feminist theory and practice. My selective representation of these debates invites a consideration of starting points - foundations - from where critical feminist work can start its journey into and alongside the arena of occupational psychology, so to challenge theories and interventions which continue to subordinate human subjects rather than revolutionise. Hence, the coverage of this paper is unashamedly diverse, questioning and wide in attention to many pointers, so as to provoke and encourage readers to consider the foundations of critical research. First, the pedigree of organizational psychology is evaluated in relation to critical psychological research. Secondly, hitherto conceptualisations of `women` and `gender` in organizational psychology will be outlined. Thirdly, a selection of feminist offerings for revisiting organizational psychology are offered including recognising the genderising of work (amongst other social contexts), problematising the dichotomy of public/private social domains, awareness of heterogeneity and a diversity of starting points. Fourthly, a number of crucial contexts and analytical concerns are put forward for critical feminist intervention, including, making feminism appropriate, the real stuff rather than the trivial, working with and against the status quo and espousing the impact of reflexivity and feminism, deprivileging the etic and emphasising the emic. It is concluded that critical feminist research is an essential component-part of the foundations of a critical psychology that attempts to de/reconstruct and alter/change societal contexts such as organizations, contexts in which traditional psychological links have reigned with the effect of disempowering employees.

Keywords: feminism, organizational psychology, gender, work, critical psychology

Whilst the term `occupational psychology` is used in Britain and by the British Psychological Society `organizational psychology` is more common in Europe and North America. In this paper the terms are used inter-changeably. The historical narrative of organizational psychology can be read as a modernist parable of the twentieth century. This apparently (especially) pragmatic and vocational academic discipline has played an increasingly crucial role in relation to the institution of paid work. Extensive historical overviews have been provided elsewhere (see for example Shimmin and Wallis, 1994). For the purposes of grounding a critical feminist stance, it is possible to pinpoint three socio-historical characteristics of the discipline of occupational psychology (science, control and helping), all of which present problems to the critical observer (difficult starting points).

Science at the start of the twentieth century

The modernist projects of progressive societal development and scientific venture emerge in occupational psychologists` celebration of their purported influence on

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increased effectiveness of productivity and the parallel improvement of employee well being. As Pahl (1988) points out, in pre-industrial times no a priori assumption demarcated wage labour as a superior work form, yet as modernism flourished in industrialised capitalist societies (and the institutions within) there were implications for individuals who were enacting and doing work. These new meanings attached to work and non-work, even now often recast and over-simplified as the public/private domain, had severe implications on identities and practices and the consequent values attached. Indeed, the period from the end of the nineteenth century to the middle of the twentieth saw industrial psychologists increasingly advise on, select and regulate workers and working conditions. No where was this more apparent than in the growth of the `aptitude` test industry. These tests individualised work practices in terms of individual employees and boasted the potential for improving the viability of recruitment and ongoing monitoring exercises (see Hollway 1991). In addition, there were attempts to modify the physical and organizational environment of factory work to maximise output and minimise turnover, the input of psychological management into human resource issues and a concern with enhancing job enrichment. Occupational psychology offered itself as a knowing scientific ally to industrialisation and the seemingly growing social cohesion provided by paid employment.

Control post-war

The general interventions outlined above exemplify Shimmin and Wallis (1994) observations of the historic-political shaping of organizational psychology. As a discipline, Baritz (1974) pointed out, it has produced scientists who are `servants of power`, who objectify the performance of their chosen object of assessment, that is, the employee, where such applications have control and power at the heart of their intervention (Hollway, 1991). Shimmin and Wallis (1994) note how Alec Rodgers` definition of occupational psychology as concerned with `fitting the man for the job and the job for the man` is indicative of the gendered, individualised and structuring applications of the discipline. While ideologically, organizational psychology presents itself as a neutral domain of technical expertise to be applied to organizations, for the good of all, interventions also bring control. We could define occupational psychology and its associated practices (personnel management, training, careers development), following Rose (1985), the `occ-psy-complex`, where under the guise of expertise and authority, alongside specialisation, power is enacted in often subtle and contradictory ways. Rose`s (1985) psy-complex has enjoyed widespread usage in critical work for a number of years now, to refer to the birth of psychology and related disciplines in connection with Foucauldian understandings of modernist institutions of power, gaze and control. Now this term can be stolen and drafted into a critique of specific sub-disciplines or discursive practices such as occupational psychology, here as the `occ-psy-complex`.

Helping in the 1990s

Recent occupational psychology literature appears to have recognised the need for person-centredness in an increasingly heterogeneous global workplace. Humanistic and libertarian notions of the human subject or stakeholder as the agent responsible for his and others` work culture have entered the fray. Consequently, rhetoric such as `empowerment practices`, `total quality management` and `business process re-engineering` (see Blacker, 1995), invite individuals to participate in the changing of

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their work cultures. Specifically, a recent focus on difference, which has been termed `managing diversity`, illustrates this focus on empowerment and the contradictory immersion of the `empowered subject` in the untouched wider structures of organizational power. Firstly, Cheng`s (1997) exploration of the `managing diversity` literature illustrates a commonly held view that individual subjectivity can be managed be it race, sexuality, gender and disability. Secondly, as `women in management` literature (Tanton, 1994; Marshall, 1995) becomes mainstream then it would appear that the field is becoming equally more sensitive to changing gender and work roles. Yet behind these seemingly positive developments, complications remain. For example, while the role of the disabled person in paid employment raises serious concerns about the complicated processes of exclusion in late capitalist work contexts (see Oliver, 1990), `managing diversity` literature encourages integration. This emphasis on the role of the occupational psychologist in reconstructing (rather than radically altering) work practices in line with difference, not only reflects a simplification of complex practices, but also captures the typically top-down, expert and abstracted models of the discipline. Opting out is also an option: Aitkenhead and Liff (1991) demonstrate how managers publicise and espouse equal opportunities whilst practising discrimination. Moreover, hooks (1989), amongst others, argues that `diversity discourses` are reductionist and divisive in the ways in which they deal with single issues of diversity (see also Cox and Nkomo, 1990; Nkomo, 1992). Instead of recognising the multiple identities of employees and the various ways in which work practices constrain and enable, the `managing diversity` banner attempts only to manipulate individuals rather than social conditions. Consequently, helping is conceptualised in a vacuum theoretical devoid of larger societal considerations.

Difficult starting points?

This brief outline of some of the socio-historical characteristics of organizational psychology may leave the critical reader feeling uneasy about actually doing anything with, alongside or within this apparently flawed paradigm. Indeed, numerous criticisms from diverse stances such as Marxism, feminism, poststructuralism and psychoanalysis make its pedigree even more questionable (for some excellent examples see, Braverman, 1974; Baritz, 1974; Hollway, 1991). These critiques have so effectively stripped away the authority wrapped around the assumptions, methods, theoretical findings of occupational psychology, it would appear that the very discipline is so warped as to offer little or no use to critical interventionist. Workers (subjects; women; the proletariat), are positioned and conceptualised (objectified; positioned; oppressed, commodified and alienated) as a homogenous group. Despite the increasing representation of women in the workplace (glass ceilings and barriers withstanding) occupational psychology has progressed largely in a gender blind way, marginalizing women as workers (see Mills and Tancred, 1992 for a review). The relationship between the individual and the organization is predominantly presented as one of coercion rather than conflict. Individuals are treated, measured, assessed, advised, trained and rejected while inadequate environments are left intact. Finally, the dominant epistemological standpoint of the functionalist appears to reign supreme, leaving subjectivities and social structures ignored (Burrell and Morgan, 1985).

This bleak picture has resonances with recent critiques of psychology per se, in the critical psychological literature, particularly in relation to `mainstream psychology`.

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This omnipotent institution has become the raison d`être of critical psychology and is understood as positivist or empiricist and hence apolitical, non-dynamic and individual blaming (Fox and Prilleltensky, 1997). However, seeing all `mainstream psychology` as non-critical may take no account of (epistemological, methodological and theoretical) diversity and hence the potential criticality of the discipline. Indeed, organizations have been theorised about from a plethora of alternative (post and non-positivist) frameworks that, while existing on the boundaries of organizational psychology, provide some critical strands of intervention. Obholzer and Roberts (1994) use psychodynamic insights to explore organizations as sites for the unconscious. Hearn and Parkin (1987) examine worksites as places where sexual needs, power and sexuality are used and abused. While Hollway`s work (1991) contextualises occupational psychology in a socio-political manner in order to explore the constructions of subjectivity.

It is necessary therefore not to throw the reflexive baby out of the seemingly murky positivist bathwater. Recognising hitherto criticality paves the way for a critical understanding of the position of women in relation to work (and what is meant by work) and the role of occupational psychology (if there is a role). Moreover, the problems of occupational psychology are precisely reasons for critical intervention. For this paper (and for this author), one such critique is that guided by firstly, feminisms and, secondly, an attention to the position of women in work.

Conceptualising gender in organizational psychology and work

If critical psychology is associated with conceptualising and changing aspects of the status quo (a recurring theme of the Fox and Prilleltensky edited 1997 critical psychology collection), then the role of women in both work and organizational psychology appear to provide a real concern for critical intervention.

Reasons for considering women There are clear reasons why women in work and occupational psychology need to be examined. First, the increasing participation of women in the workplace (see Davidson, 1996) has contributed to the `feminisation` of work in terms of greater part-time, contract employment particularly in the service industry (Labour Force Survey, 1995). This has clear implications, of course, for job opportunities and earning potential, especially for working class women. Second, as Hartley and Mackenzie Davies (1997) point out, organizational psychology has historically presented feminists with a dilemma in relation to types of work that are typically considered. Those women that are included are a tiny minority, like the case of the power-dressed career woman, thus overlooking women who are located in the lower echelons of companies or undertaking home work. Thirdly, women in work remains under-represented in feminist contributions that have tended to focus on the `private domain` by examining issues such as sexuality, identity and motherhood, thus ignoring `public domain` concerns such as sexual harassment (Thomas and Kitzinger, 1994) and the home-work interface (Lewis and Cooper, 1996).

Conceptualising gender

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Against this background, a number of attempts have been made to pinpoint the relationships between gender, work and theories of work. Hartley and Mackenzie Davies (1997) provide a useful summary of four main approaches to conceptualising gender in organizational psychology. The first approach is one of minimising difference to argue for equality. Here, incidents of differential treatment are presented to demonstrate the unequal distribution of men and women in organizations, such as horizontal (the same jobs on the same level of work that differ dependent on basis of gender) and vertical segregation (the likelihood of entering the higher echelons of work depending on gender). Rational arguments against discrimination are therefore supported by examples of work which demonstrate that men and women do not possess different skills and can therefore occupy equal organizational positions. An underlying idea in this research paradigm is that women essentially are as good as men. While this is undoubtedly an alternative to the male-centredness of organizations, the societal context in which `gender` and `power relations` are constructed is largely ignored or not explicitly dealt with. Indeed, Alimo-Metcalf`s work (1994) suggests that the organizational assumption of this paradigm that women will progress naturally into managerial positions is akin to waiting for fish to grow feet! Here difference is ignored in favour of a mistaken celebration of difference. A second position that celebrates difference is an approach that challenges the male as norm view. Marshall`s work on women managers (1984, 1995) develops Chodorow`s work on agency and communion (1978), to argue for different gender related management styles. Women`s attributes here are theorised as different from men and organizations exhorted to value feminine attributes. Women managers` styles, Marshall asserts, are fundamentally `feminine` - person-centred and relational as opposed to task-centred and rational - and so require a reformulation of occupational spaces and relationships. Here, the wider context is examined here in relation to structural arguments such as linking child-rearing practices to male and female experiences of paid employment in organizations. However, one knock-on effect of such a stance is that women in work are conceptualised in essentialist, embodied ways, so ripping the socio-historic heart out of theories of work, patronising difference but ignoring the origins of socially constructed difference. A third approach examines the structure and social roles inherent within and outside of organizations. The dual role and interdependence of home and work lives are recognised as contributing to the way in which gender is understood in organizations. Expectations about the role of women outside of work spill over into workplaces, where in each male criteria dominate (Webb, 1991). So the criterion of woman as sex object (at home) becoming the office tease (at work) may explain harassment at work: various specific patriarchal cultures as reproductions of wider society. However, as Hare-Mustin and Maracek (1994, p. 535) point out, the `truth` of what women and men are `really` like is a repository of accounts of gender organised within particular assumptive frameworks and reflecting various interests. A fourth and final position can be identified associated with deconstructing the language of patriarchy. Here, discourses are not just viewed as the signs and texts which define the world, but as the very practices which order it in particular ways. Discourses constitute knowledge and social practices which maintain power relations and specific forms of subjectivity (Fairclough, 1989). The latter is constructed in two ways; firstly, though the subject positions offered by dominant discourses and

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secondly, through a process of subjectification whereby an individual takes on a dominant discourse, through the internalisation of regulatory practices such as self-surveillance. Thomas (1996) illustrates how `performance appraisals` can effectively normalise the competitive, productive academic at the expense of alternative discourses of career structure or domestic commitments (see also Wetherell, Stiven and Potter, 1987, for another example of research on academic communities). Exploring power and language shows how discourses can demonstrate taken for granted polarities between men and women and illustrates the constructed and constructive nature of discourses. However, it is less clear how attention to discourse and deconstruction can effect change in clear, pragmatic, politically prescriptive procedural ways. Whilst this vagueness may be seen as a real strength in terms of disturbing the modernist grand narratives associated with programs of change, those working critically within organizational contexts may feel lost by discursive pointers that seem so ungrounded in material activities (see Steinberg, 1997).

Feminist conceptualisations?

The literature cited above presents the critical researcher with two further points. First, it would appear that a body of research existing often on the boundary lines between organizational psychology and other (social scientific) disciplines has considered the relationship between work, society, discourse and gender. As with psychology per se, certain radical starting points may be rooted out of hitherto research to help conceptualise the foundations of critical interventions. Indeed much of the literature cited above enjoys attention in mainstream texts in organizational psychology. However, we are left with a second issue: to what extent are these conceptualisations feminist? Not all researchers associated with the four stances cited above would call themselves feminists (c.f. Griffin, 1989). While one of the tensions inherent in proclaiming oneself a feminist is the difficulty of defining feminism per se, as opposed to a plurality of feminisms, these feminisms share some commonality:

A premium value is placed on women, they are worthy of being studied on their own not just in comparison with men;

There is explicit recognition of social change and hence an avowedly political stance is advocated.

A feminist understanding of organizational life is not the same as a psychology of women in organizations. Clearly one of the things that needs to happen is an extension of organizational psychology into feminist critiques, or following Parker and Shotter (1990), to step outside of (occupational) psychology and to view its theory and practice from the fertile ground of feminisms. It is this challenge that I will now consider. From feminism to organizational psychology: a selection of foundational offerings for critical researchers

What can a feminist approach bring to an understanding of organizational life? As Calas and Smircich (1992) clearly exemplify, feminist theoretical critiques shed light on the gendered nature of organizations and the power relations which exist within wider society which are reproduced within the workplace. Linked to this theoretical

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contribution is the key feminist idea of praxis. Here the notion of a dialectic relationship between theory and practice is important. Breaking down the hierarchy between knowledge and practice has become a central feature of feminisms. Another question therefore emerges: what can feminism or feminist understandings offer in the way of practical activity or intervention? In answering these two questions I offer below a selection of feminist offerings for critical researchers. Feminist research highlights the need to consider some essential foundations for revisiting organizational psychology, including; recognising the genderising of work (amongst other social contexts), problematising the dichotomy of public/private social domains, awareness of heterogeneity and a diversity of starting points.

Work as gendered

Women face clear structural obstacles such as inadequate childcare, exclusionary working hours and inadequate pay, which contribute to the genderising of work. Moreover, there is a pervasive less tangible barrier which is also evident but more difficult to label and change: that of gendered cultures which are so far removed from the homogeneous collectives described by organizational psychology literature. Feminist psychologists have contributed here, documenting problems women face in organizations with patriarchal structures and cultures (Cassell and Walsh, 1993) and the psychological implications for women of gendered power and political worksites (see Nicolson, 1996). A lesson for critical researchers then, is to recognise the gendered nature of their own work contexts as well as those of their informants, participants or research stakeholders. Indeed, academic contexts are far from being the politically sound arenas that current literature might tempt us to believe. Many accounts narrate the tensions and difficulties of `doing gender`, i.e. being a woman in academic contexts (Kagan and Lewis, 1989; Ramanozoglu, 1987).

Reassessing the public and private

Organizational psychology has unproblematically socially constructed the public nature of work. Feminism necessarily reintroduces the problematic. Martin`s account (1990) of childbirth and work provides a troubling example. An expectant mother`s Caesarean birth that was arranged to happen at work in order to `assist` her high powered work schedule, clearly dismantles the alleged dichotomy of the public private. Within the workplace, particularly in those which espouse `humanitarian` management philosophies, there appears to be a clear demarcation between the public and the private. The public domain of the marketplace, the legal and political arena, contrasts with the `closed and exclusive sphere of intimacy, sexuality and affection characterising the modern nuclear family` (Benhabib and Cornell, 1987, pp, 6-7). This false distinction is however not a social fact but an ideological assumption. After all, private concerns do surface in organizations, (e.g. Olsen, 1983) and market place behaviour is clearly evident within the family (e.g. Berk, 1985). Another example of this false dichotomy is provided by attempts to reform the system through permitting men to stay at home to look after their children. However, in Sweden, the fact so few men have taken up the opportunity for parental leave has led some policy makers to call for mandatory leave (Olsen, 1983). Clearly, change in the private sphere (familial childcare arrangements) requires governmental interventions and organizational policies. Feminisms have turned attention to the social engineering of both intimate (personal) and distant (political) experiences.

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Heterogeneity and marginalisation of the other

The question of what feminist knowing can offer to women who are `other` to the academy (the context in which much deconstruction and critique is formally recognised) has long been posed by self-critical and reflexive feminists in debates about commonality. It is difficult to speak about women in this paper without the tendency to homogenise them - clearly antithetical to the feminist literature. So, my use of the term `women` is reflective of a diverse collectively of female gendered people, who are differentiated by race, class, disability and sexuality. However, whilst we can usefully acknowledge difference as feminists (Mama, 1995) we should also be concerned with differentiation which affects the way we work. Within these differences, it is possible to have common objectives and aims. As feminists, we should not lose sight of our collective identities if we want to change the dominant power relations in society (Yuval-Davis, 1993). After all, feminisms are still `other` to dominant discourses and subsequently much critical thinking has emerged from a marginalised pedagogy. This marginalisation of feminisms and a recognition of heterogeneity are precisely the foundational strengths which pre-empt an understanding of `doing feminism` in the workplace by women who might not define their `doings` as feminist. In this way then, the `other` is given the authority it so deserves.

Different feminisms, different `women` and different starting points Different feminisms construct different women. As Butler (1990, pp. 2-3) puts it:

It is not enough to inquire into how women might become more fully represented in language and politics. Feminist critiques ought also to understand how the category of `woman`, the subject of feminism, is produced and restrained by the very structures of power through which emancipation is sought.

The task of feminism is far from finished (Calas and Smircich, 1996). Beware the bearer of premature news. A plurality of feminisms continues to restructure the grounds of knowledge while paradoxically the workplace continues to be a site of sex segregation where pay inequality continues (Davidson, 1996; United Nations, 1995). It is therefore necessary to keep in mind the various feminisms and the different `women` they talk about. By doing so, the foundations of critical research in organizations and organizational psychology recognise the different levels on which interventions must take place:

(i) Working with `equality` - the liberal feminist school positions sex as a biological endowment whilst gender is socialised onto sexed human beings for appropriate behaviour. Hence, an ideal society which works on a system of individual rights can treat men and women equally (e.g. Tong, 1989). There are clear parallels between this and much of the mainstream `women in management literature`, particularly in relation to the concept of the organization as composed of rational autonomous actors.

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(ii) Working with `inequality` - the radical feminist stance takes the subordination of women as a fundamental problematic. Women here are an oppressed `sex class` and research is clearly political. Some of research on women in occupational psychology embraces the goals and vision of radical feminism by subverting hierarchy and individualism, (see Iannello`s modified consensus organization, 1992). However, a tension for feminist forms of organising is the usage of capitalist strategies toward liberation (Woodul, 1978).

(iii) Working with the `unconscious` - the psychoanalytic feminist tradition uses female centred psychoanalytic interpretations. Women become sex identified through psychosexual development with gender operating as a structuring principle of male domination. Research in this tradition celebrates difference as advantage. Rosener`s (1990) work on women`s transformational leadership contributes to a literature in which women`s ways are seen as superior. Critics of this approach argue that women continue to be objectified.

(iv) Working with `alienation` - feminist perspectives inspired by Marxism see gender and gender identity as structural, historical and material. Worksites, as the intersection between capitalism and patriarchy, are key places to analyse the ongoing reproduction of gender inequality (Jaggar, 1983).

(v) Working with `democracy` - Socialist feminists claim to integrate Marxism, psychoanalytic and radical feminism. Here, gender is processed and socially constituted through several intersections of sex, race, ideology, and experiences of oppression under patriarchy and capitalism (e.g. Mitchell, 1974). Research advocates transformational change in social systems by restructuring workplace and intimate relations (e.g. Lorber, 1986).

(vi) Working with `language` - post-structuralist/postmodern feminist school sees sex/gender as discursive practices which constitute specific subjectivities through power and resistance (e.g. Kondo, 1990). Research here is often interdisciplinary, blending organizational theory, sociology and feminism, and focusing on the construction and denaturalisation of discourses and practices.

(vii) Working with `globalisation` - third World/(Post) colonial theorizations understand gender to be more problematic than a stable category to be applied across cultures. Lorde`s work (1983) demonstrates that (post) colonial analyses are often those of the oppressor. Tensions arise within this approach around who is the other ? and how can we engage with `new colonialism`s` of globalisation and the market.

Engaging with this extensive body of knowledge is clearly a liberatory journey for women who identify themselves as feminists. These different levels of intervention remind us of the multi-faceted nature of feminist forays into work, theories of work and the role of women. Critical psychology, the `F` word and organizational psychology: from foundations onwards

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Feminist analyses shed light on organizational theory and practical problems which might have remained unnoticed (Cockburn, 1983, 1985, 1991; Marshall, 1984, 1995). In light of the above levels of intervention and other offerings of feminism, where can critical research go next? In this section, a number of crucial contexts and analytical concerns are put forward for critical feminist intervention, including, making feminism appropriate, working with and against the status quo and espousing the impact of reflexivity, looking at the real stuff rather than the trivial, deprivileging the etic and emphasising the emic.

Making feminism appropriate, without sanitisation

A variety of feminisms that have emerged inside and outside of psychology urge us to recognise `feminism` in the actions of all women. Hence, suggestions of the (admittedly limited) cultural feminist impact of the Spice Girls is salient when even women doctors don`t recognise `girl power`. Nicolson`s (1996) work on women doctors and barristers suggest that many successful women account for their success and /or failure in terms of individualism rather than gender. Beware of bourgeois interpretations of working class women`s non-use of the f-word: it doesn`t mean that they are not feminists. Currently, however, in feminist organizational psychology, there is less work on women in lower echelons of organizations (for exceptions see Hochschild, 1985; Pringle, 1989; Cavendish, 1982 ) and much on career women (whose goals perhaps fit more neatly with purist formulations of `feminist self-emancipation`). While differences between men and women exist in relation to expectations, attitudes and behaviour result in differing expectations in `careers wo(men)` (Alimo-Metcalf, 1994; Nicolson, 1996), such a preoccupation may ignore the relevance of critical intervention in the working lives of women from a variety of socio/ political/ historical positions. As Fine and Addlestone (1996, p. 84) assert:

both `difference` and `sameness` are promiscuous and deceptive discursive strategies. Both deflect our attention away from institutions, domination and radical social change. Feminist social psychology needs to resist the seductive detour into differences or sameness, and press on with questions about institutionalised power, disadvantage and transformation.

Gender is a significant factor at work, though the way we study and interact with it must show sensitivity to the gendered nature of work experiences by all sorts of women in all types of work.

Espousing the impact of reflexivity: working with and against the status quo

There is a need to open up, to admit to contradictions; one`s experience can be termed `feminine` and a similar one `feminist`. Reflexivity allows a chance for women to open up and highlight tensions. Problems are faced by many women researchers and workers but voiced only by a few (who are then open to attacks of `whistleblowing`). I would argue that reflexivity can be a feminist tool (as Wilkinson, 1988), especially when evaluating critical feminist interventions that contribute to the empowerment of women. Evaluation and reflexivity can thus go hand in hand. However, evaluating feminism`s contribution or impact is difficult. One useful reflexive turn is to explore feminisms` parallels with critical psychology.

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Conclusive definitions of critical psychology are problematic. Broadly, it emphasises social justice and human welfare through a deconstruction of mainstream psychology. The latter focuses on truth and facts, where psychologists expect to do good work, for example through minor reform in organizations. However Fox and Prilleltensky (1997) argue that while mainstream psychology reinforces misguided values and institutions which maintain inequality and oppression, the focus of critical psychology (as with feminism) is on change and political engagement. Fox and Prilleltensky (1997) propose a critical psychology framework to assess the relationship between paradigm and society. They ask does the field:

Promote the status quo in society?

Promote social justice and injustice for the particular population at large or society?

Show an awareness of societal repercussions of the field`s theories and practices, or is the field oblivious of negative effects?

Do researchers, theorists and practitioners declare values or assume value freeness?

Whilst statistics demonstrate the growing participation of women in paid employment, the contribution of feminism (in a time of backlash) is more difficult to pinpoint. Indeed, questions have been raised by women about the desirability of feminism or feminist identity (Griffin, 1989, Nicolson, 1996). Fine (1996) makes the point that the current climate is one in which gender is patrolled or surveyed. This occurs through a double dynamic. First, is a refusal by individuals and organizations to recognise gender as important, illustrated through women who espouse a discourse of individualism (e.g. the professional women in Nicolson`s study, 1996). Second is a fetish or obsession on women as deficient, those who don't easily fit into organizations. Thus, women become both invisible and hyper-visible. Fine and Addlestone (1996) note that whilst feminism has secured much institutional access, this has often been granted more so to elite white women. Moreover, once within these `diverse` institutions, women are forced to collude in the denial of gendered, raced and classed structures of power and privilege. Access has occurred without structural transformation. The notion of feminism as praxis is key to exploring its impact on a public arena, such as work. Practically, feminisms have enabled women to enter and impact upon the institution of work, without necessarily transforming the structure (the `access without structural transformation` model). There is a danger however, that critical psychology`s celebrations of changing the status quo (and subject) ignores various levels of feminist intervention that work with the status quo, which nonetheless have big impacts upon women`s lives. As this point contributes to the debates about the (pragmatic) use of positivism in critical psychology (Kitzinger, 1998), it is essential to recognise the reconstructive nature of critical feminist work.

The real stuff, rather than the trivial

Stanley (1990, p. 12) has observed that feminism outside of the academic mode has insisted on the crucial need for useful knowledge, theory and research as practice, on committed understanding as a form of praxis; `understand the world and than change it`. Such concerns may fail to be mirrored in certain (academic) postmodern, relativist

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quarters, where even death and furniture are considered linguistic constructions. As Martin (1990) points out, deconstruction is not particularly useful when there is a lack of focus on everyday concerns (with a corresponding interest in trivial postmodern cultural capital) and more an intellectual language game. Why culturally-study when you should be changing the world? Critical feminist work should nail the `real` to the mast above the stagnant pool of `trivia`.

Deprivileging the etic and emphasising the emic While deconstructionist (and other) critical psychologists may dislike the (humanistic undertones of) notions of `perspectives`, `opinions`, `accounts` and experiences (they say there is only discourse), feminisms remind us that interventions into (organizational) psychology rely heavily on accounts: to lead us into those contexts in the first place, while later providing us with alternative perspectives on those contexts. Similarly, hooks` argument for deprivileging the etic and taking up the emic position, attempts to make itself accountable to praxis (Freire, 1968). For hooks representation is the central problem of the colonised mind (hooks, 1992; Nkomo, 1992). Note, for example, how men in work are genderless (Cheng, 1996). Calvert and Ramsey point out that dominant group members (hegemonically masculine males and their agents) do not see how their realities (defined and created for them by them) exclude non-dominant group members (women and minorities). Moreover, hooks makes the point that academic writing is unnecessarily `Euro-centric, linguistically convoluted and rooted in Western male sexism and racially based` (1989, pp. 36-37). Her method aims not to comply with the structures of domination which reinforce power rather than challenge. hooks attempts to deprivilege herself as an `expert`, creating anxiety in academic professionalism which is about authority over experience. In line with Freire`s liberation theory, she calls for conscientization, `learning to perceive social, political and economic contradictions, and to take action against the oppressive elements of reality` (1968, p. 19). Narratives of the `other` enable this conscientization.

Feminism as an essential foundation of critical psychological critiques of organizational psychology

This paper has traced some of the developments in organizational psychology, considered (mainstream) conceptualisations of women in (theories of) work, outlined some useful foundations for critical research from a feminist stance, while putting forward a number of action points of contemporary significance. The spaces between occupational psychology, critical research and feminism, can be filled by interventions. The point however, is to consider from which ground you - the critical (feminist) researcher are coming from. Critical psychology promises much for organizational psychology to be re-invented, to fit with the aims of emancipation, cultural change and the building of a `good society` (see for example, Fox and Prilleltensky, 1997). However, such aims will continue to sound vague unless praxis-orientated forums such as feminism (which contextualise debate) become incorporated. Feminism is not simply about making a (divisive) case for considering the role of women (instead of men), rather, it fundamentally points to the socio-political shaping of (gendered) ideas, practices and institutions in and outside of psychology and work. In this sense then, critical feminist research is an essential component-part of the foundations of a critical psychology that attempts to

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de/reconstruct and alter/change societal contexts such as organizations and domestic spaces.

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Acknowledgements: Thanks to three anonymous reviewers, Ian Parker and Dan Goodley for useful comments on earlier drafts of this paper.

Rebecca Lawthom is a lecturer in psychology at the Manchester Metropolitan University. Address: Department of Psychology and Speech Pathology, The Manchester Metropolitan University, Hathersage Road, Manchester, M13 OJA, UK. Email: [email protected]

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