Annual User Group Meeting - CureMD · ICD-10-CM/PCS Training Instructor and Ambassador. She received her MBA with a concentration in health administration from the University of Miami,

2013Annual User Group Meeting

Learn Share Connect

Conference Guide

Contents

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Welcome Address

Event Schedule

HIPAA Infographic

CureMD Services

Partner O�ers

Floor Map

2

Welcome to the 2013 Annual User Group Meeting, the premier event for the CureMD community. 2013 marks the 17th anniversary of CureMD and we are excited to welcome attendees from across the nation. Thank you for taking the time to join us and being a part of the CureMD community. Whether you are a CureMD veteran or a �rst year attendee, AUGM 2013 will be an experience you will not forget! CureMD AUGM 2013 is for you, ourcommunity, and we are incredibly excited to bring your feedback to life. We’re going to keep you busy – from the administrative, clinical and �nancial tracks, patient engagement and healthcare reform to addresses by leading experts. Over the next two days you can participate in a variety of activities designed to help you work faster and smarter. As you plan your schedule, make the most out of the possibilities around you. Throughout your time at CureMD AUGM 2013, you’ll meet fellow customers, partners, developers, CureMD team members and industry experts. This is your conference; we encourage you to expand your knowledge base and identify new opportunities. CureMD AUGM is about creating memorable experi-ences that can help unlock your true business potential. This booklet contains the details needed to create your AUGM 2013 schedule. Please review it carefully. If you have any questions, don’t hesitate to ask. CureMD team members are your o�cial AUGM hosts and are happy to assist. On behalf of all CureMD team members, welcome to CureMD AUGM 2013, and we invite you to use your time here to Learn, Share and Connect.

Sincerely,

Kamal HashmatCEO

WELCOME

3

In-house vs. Outsourced Billing

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Auditorium8th Floor

Session Preview: Billing is one of the most important processes in your practice. Your cash �ow depends on it, so it should not be taken lightly. This session will provide a realistic comparison between in-house and outsourced billing, based on customer experience, feedback and analysis.

Presenter: Ken ScaliaWith over 30 years of healthcare IT experience, Ken brings a wealth of knowledge and expertise to CureMD. He has seen the evolution of the healthcare industry and understands how technology can help providers overcome some of their most important issues today.

Importance of Technology in Healthcare9:30 - 10:15 am

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Meeting Room 12nd Floor

Technology plays a central role in the proposed healthcare reform to control cost, accessibility and save lives. A smart, ubiquitous electronic health record system is the biggest part of this. What exactly is all the hype about? Join us in this session to learn more about the impact technology will have on the future of healthcare and the importance of choosing the right EHR package.

Presenter: Ellen ShakespeareEllen is the Academic Director for the Health Information Management Program at the City University of New York’s (CUNY) School of Professional Studies. Ellen is also an AHIMA Certi�ed ICD-10-CM/PCS Training Instructor and Ambassador. She received her MBA with a concentration in health administration from the University of Miami, and a B.S. in health information manage-ment from the University of Central Florida.

Introducing Physicians Proviso

Monday October 21, 2013

8:00 - 9:00 am Registration / Breakfast Gallery - 8th Floor

9:00 - 9:15 am

9:15 - 9:30 am

Welcome Address Auditorium - 8th Floor

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Auditorium8th Floor

Meaningful Use Trivia / Break10:15 - 10:30 am Auditorium - 8th Floor

Day 1

Revenues across the healthcare industry are shrinking, while expenses are going up. Physician's Proviso is an innovative integrated delivery network that ensures higher revenues, lower expenses and most importantly the highest quality of care for your patients through a continuum of participating labs, pharmacies, physicians etc.

Presenter Mr. Sam CampSam has over 42 years of experience in healthcare. He has been recognized as "Entrepreneur of the Year" and received "The Governor's Technology Award". He is on the Board of Trustees of St. Tammany Hospital Foundation, the Board of Trustees for Louisiana College and a member of Northshore-Mandeville Rotary.

Certi�ed EMR - Best Practices

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8 - A & B

Saving time is important, but there are many things that you must do to ensure compliance with industry standards and best practices. Most importantly, your patients deserve the highest quality care, so this session will explore the clinical aspect of the system. Attending this session will help you ensure quality and e�ciency throughout the care delivery cycle.

Presenter: Audrey FloodAudrey is one of our top implementation experts and has successfully implemented clients for a number of years. She is always eager to help you and your sta� optimize existing work�ows and streamline operations to ensure your satisfaction.

Test your Meaningful Use knowledge and win prizes.

4

The Perfect Revenue Cycle

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There are many things that you can do to make more money in less time with less errors. During this session, we will show how you can streamline your administrative and �nancial operations using our technology to ensure faster payments and maximum reimbursements.

Presenter: Fred MelroyFred is the Director of CureMD Revenue Cycle Management division. With over 30 years in healthcare, Fred has seen the American care delivery system evolve into what it is today. Having held a variety of positions in consulting, contracting, revenue cycle management and �nance with physicians at NYU and across the tri-state area, Fred brings in-depth knowledge and expertise to help you maximize revenues and pro�tability for your practice.

11:30 - 12:15 pm

Get Ready for ICD-10

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Auditorium8th Floor

With the deadline just over a year away, the transition to ICD-10 is considered a potential nightmare by many. During this session, you will learn everything that you must know about ICD-10 and what you can do to ensure a smooth transition, with minimum disruption and loss of revenue.

Presenter: Laurie Aloi, CHC CPCLaurie has over 25 years of experience in healthcare administration. She is an accredited certi�ed professional coder (CPC) through the American Academy of Professional Coders (AAPC) and and is currently developing web based content for ICD-10 at Medsafe.

Top 10 Must Run Reports

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8 - A & B

It's extremely important for every provider to track the administrative, clinical and �nancial performance of their practice on a regular basis. CureMD has many reports, but there are some that you must run regularly. This session will focus on these must run reports and answer your questions about them.

Presenter: Ash RahmanAsh has been a long time member of the implementation team. He is a passionate trainer and works closely with doctors and their sta� to make sure that the system performs according to their expectations.

CureMD Trivia / BreakAuditorium8th Floor

Text your CureMD knowledge and win prizes.

11:15 - 11:30 am

Engaging Patients with CureMD10:30 - 11:15 am

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This is one of the hottest topics in healthcare today. The session will focus on how you can connect with patients and engage them in their health management through the CureMD system. You'll �nd out how your patients can bene�t from our innovative technology.

Presenter: Maouie BishopWith nearly a decade of health IT experience, Maouie has worked with some of the earliest CureMD members across the nation. She has helped physicians and their sta� with work�ow optimization, training and on-going support.

CPOE (Computerized Physician Order Entry)

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Is it merely the electronic entry of instructions and orders communicated electronically to pharmacies, labs and radiology or is there more to CPOE? Beginning in 2013, CMS added an optional alternate measure to the Meaningful Use objective for CPOE and all providers will be required to accomplish this in Stage 2. This session explores all that you need to know about CPOE.

Presenter: Nathan HallNathan is one of our EMR experts. He has worked as an implementation specialist with providers across various specialties and helped them optimize their clinical operations, while ensuring compliance with Meaningful Use objectives.

5

Making More Money and Keeping Out of Trouble

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Auditorium8th Floor

Today, healthcare is a whole lot more than what it used to be. Ever changing regulations and diminishing pro�t margins are worrying providers. This session is your chance to learn things that you can do to ensure maximum reimbursements, lower overheads and most importantly conforming to the rules and regulations.

Presenter: Robert Go�With more than 40 years of experience in the healthcare industry, Robert is a recognized expert in care delivery, organization and �nancing. His career has spanned a wide range of leadership positions as a hospital administrator, regulator, managed care executive and consultant. He currently serves as CEO of University Physicians Network, LLC (UPN).


Lunch12:15 - 1:15 pm Gallery - 8th Floor

Exhibitor Presentation1:15 - 2:15 pm Auditorium - 8th Floor

Positive Patient Experience Leads to Patient Satisfaction2:15 - 3:00 pm

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It's extremely important to focus on the patient rather than a computer screen, but there are many other things that providers must do to ensure the satisfaction of their patients. The session will focus on those little things that you can do and how CureMD can help you achieve these objectives.

Presenter: Dr. Arif Toor Dr. Toor is CureMD’s Chief Innovation O�cer. He has practiced internal medicine for 25 years and has also served as Clinical Professor of Medicine at University of Connecticut. From 1990 to 2000, he worked as Medical Director for the Medicare carrier in Connecticut. From his numerous health IT projects and medical background, he knows exactly what is required to make the most of technology in healthcare.

Introduction to Meaningful Use Stage 2

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Auditorium8th Floor

The next big phase in healthcare starts with Meaningful Use Stage 2 and CureMD has gone the extra mile to prepare for the upcoming changes. This session will focus on these changes and how you can ensure your compliance to get the maximum incentives.

Presenter: Daniel Ponce Daniel has been working in implementation and training for over four years. Having implemented and trained hundreds of CureMD members, Daniel is well aware of what matters most to you.

Practice Productivity Analysis

Meaningful Use Trivia / Break 3:00 - 3:15 pm Auditorium - 8th Floor

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Constant tracking is needed to ensure the productivity, e�ciency and pro�tability of a medical practice. There are many tools and reports in the CureMD system to help track the administrative, clinical and �nancial performance of your practice at all times. This session will focus on the analysis of these reports and tools to ensure that you can make your practice more e�cient, productive and pro�table.

Presenter: Rabia MalikRabia Malik manages the implementation team at CureMD. She has helped hundreds of CureMD providers across the country make the most out of the system and achieve their Meaningful Use objectives. Many CureMD members personally know Rabia and the level of expertise she possesses.

6

CureMD Specialty - Ob/Gyn

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CureMD EMR is speci�cally tailored for each specialty, with direct input from the physician community. Dr. Yitzhack Asulin has been a member of our Ob/Gyn physician network for a number of years. During this session, he will share some of the most valuable tips to expedite clinical documentation and maximize your advantage of using a specialty speci�c system.

Presenter: Dr. AsulinDr. Asulin graduated Cum Laude from Brandies University in Waltham, Massachusetts. After graduating from Saint George's University School of Medicine, Dr. Asulin completed his Ob/Gyn residency training at Stamford Hospital / Columbia University College of Physicians and Surgeons. He has been a CureMD member for a number of years and uses both the software and billing services.

Population Health The Primary Care system is shifting from individual to population health management, from reimbursements for acute episodic illness based on E&M criteria to preventive care and chronic disease management with the new reimbursement model. This session is your chance to learn about the changing healthcare industry and how to prepare for these changes.

Engaging Patients with CureMD9:00 - 9:45 am

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Gallery - 8th Floor

This is one of the hottest topics today and everyone is talking about it. The session focuses on what you need to do to improve patient engagement through features in CureMD and the experiences of other providers.

Presenter: Maouie BishopMaouie is an implementation expert and has helped providers with everything from building their templates, �owsheets and helping with work�ow optimization.

Snacks and Networking4:00 - 5:00 pm

Tuesday October 22, 2013

8:00 - 9:00 am Registration / Breakfast

Day 2

Introducing Latest CureMD Innovations3:15 - 4:00 pm

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Auditorium8th Floor

At CureMD, we believe in creating tools that are technologically bene�cial. This session will showcase the most advanced CureMD system update with a completely new Graphical User Interface. This session will also feature the latest addition to the CureMD product line.

Presenter: Bill HashmatBilal Hashmat, co-founder and CIO at CureMD Healthcare is one of the leading advocates of saving lives through technology automation. Mr. Hashmat is an honorary member of the American Medical Informatics Association’s task force on usability and patient safety. He has represented the EMR industry to the Health and Human Services, O�ce of National Coordinator and collaborates with numerous academic research centers for research and its implementation.

Billing through CureMD

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CureMD is an 'All-in-One' solution with advanced reporting and a robust billing functionality. We will show you how to bene�t from the billing modules in your system, maximize your revenues and track the �nancial performance of your practice at any time.


7

Auditorium - 8th FloorMeaningful Use Trivia / Break10:45 - 11:15 am

Little Things That Make You More Money

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Auditorium8th Floor

Your practice is a business and it must be pro�table. There are many things that can help you make more money in less time with fewer errors. Find out how you can increase the ROI of your practice.

Presenter: Robert Go�With more than 40 years of experience in the healthcare industry, Robert is a recognized expert in care delivery, organization and �nance. His career has spanned a wide range of leadership positions as a hospital administrator, regulator, managed care executive and consultant. He currently serves as CEO of University Physicians Network, LLC (UPN).

Getting PCMH Recognition

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The patient-centered medical home is one of the most important and modern innovations in modern healthcare. It emphasizes care coordination and communication to transform primary care into “what patients want it to be.” According to the NCQA Patient-Centered Medical Home, (PCMH) Recognition is the most widely-adopted model for transforming primary care practices into medical homes. This session will focus on the requirements of the PCMH Recognition.

Presenter: Daniel Ponce Daniel has been working in implementations and training for over four years. Having implement-ed and trained hundreds of CureMD members, Daniel is well aware of what matters most to you.

The Perfect Revenue Cycle10:00 - 10:45 am

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There are many things that you can do to make more money in less time with less errors. During this session, we will show you how you can streamline your administrative and �nancial operations using our technology and support.

Presenter: Fred Melroy Fred is the Director of CureMD Revenue Cycle Management division. With over 30 years in healthcare, Fred has seen the American care delivery system evolve into what it is today. Having held a variety of positions in consulting, contracting, revenue cycle management and �nance with physicians at NYU and across the tri-state area, Fred brings in-depth knowledge and expertise to help you maximize revenues and pro�tability for your practice.

Break / Find your next session9:45 - 10:00 am

Auditorium8th Floor

Presenter: Dr. Saeed KhanDr. Khan has been practicing since 1986 and is a Board member of the Florida ACO. He runs a large physician owned integrated delivery network called Gateway Medical, based in Okeechobee, FL. He has been a CureMD member for a number of years and has been one of our most innovative and proactive members.

Practice Performance Analysis

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Monitoring the performance and productivity of every sta� member is vital for the success of your medical practice. CureMD helps you track, monitor and improve the overall performance of your practice. This session will focus on how you can use the 'Key Performance Indicator' reports in CureMD to ensure a steady growth in the e�ciency and pro�tability of your practice.

Presenter: Rabia MalikRabia Malik manages the Implementations Department at CureMD. She has helped hundreds of CureMD providers across the country make the most out of the system and achieve their Meaningful Use objectives. Many CureMD members personally know Rabia and the level of expertise she possesses.


8

Introduction to ACO(s)11:15 - 12:00 pm

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ACO(s) are a network of health care providers that work together to provide care for certain individuals by coordinating to improve the quality and reduce costs in order to “share” savings. This session will explore the ACO model and how this a�ects your practice and primary care providers across the nation.

Presenter: Dr. Saeed KhanDr. Khan has been practicing since 1986 and is a Board member of the Florida ACO. He runs a large physician owned integrated delivery network called Gateway Medical based in Okeechobee, FL. He has been a CureMD member for a number of years and has been one of our most innovative and proactive members.

Introducing Latest CureMD Innovations2:00 - 2:45 pmAd

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8 - A & B

Auditorium - 8th Floor

Gallery - 8th Floor

At CureMD, we mission is to deliver adaptable, accessible and a�ordable technology for every provider. This session will highlight the new 10 G system upgrade as well as the new mobile frame work for iPad and Android devices.

Presenter: Bill HashmatBilal Hashmat, co-founder and CIO at CureMD Healthcare is one of the leading advocates of saving lives through technology automation. Mr. Hashmat is an honorary member of the American Medical Informatics Association’s task force on usability and patient safety. He has represented the EMR industry to the Health and Human Services, O�ce of National Coordinator and collaborates with numerous academic research centers for research and its implementation.

Lunch12:00 - 1:15 pm

Exhibitor Presentations1:15 - 2:00 pm

Certi�ed EMR - Best Practices11:15 - 12:00 pm

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An EMR is a lot more than just a word processor. During this session, we will look at the most important things that you must do to ensure compliance with industry standards and best practices. This session will also highlight some of the most common mistakes that providers make when documenting clinical information.

Presenter: Audrey FloodAudrey is one of our top implementation experts and has successfully implemented clients for a number of years. She is always eager to help you and your sta� optimize existing work�ows and streamline operations to ensure your satisfaction.

Introduction to Meaningful Use Stage 2

Clin

ical

Auditorium8th Floor

The next big phase in healthcare starts with Meaningful Use Stage 2 and CureMD has gone the extra mile to prepare for the upcoming changes. This session will focus on these changes and how you can ensure your compliance to get the maximum incentives.

Presenter: Daniel PonceDaniel has been working in implementation and training for over four years. Having implemented and trained hundreds of CureMD members, Daniel is well aware of what matters most to you.

Top 10 Must Run Reports

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There are many reports in your CureMD system that you can customize according to your requirements. However, some of these reports are absolutely essential to track the administrative, clinical and �nancial performance of your practice. In this session, we will look at all of these reports and how easy it is to save them to your favorites list.


9

Health Insurance Exchange

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The ObamaCare Health Insurance Exchange (HIX) opened on October 1st. These exchanges are online marketplaces for health insurance. Americans can use their State's "A�ordable" Insurance Exchange marketplace to get coverage from competing private health care providers. This session will take an in-depth look at HIX and how it a�ects your practice.

Presenter: Robert Go�With more than 40 years experience in the healthcare industry, Robert is a recognized expert in care delivery, organization and �nance. His career has spanned a wide range of leadership positions as a hospital administrator, regulator, managed care executive and consultant. He currently serves as CEO of University Physicians Network, LLC (UPN).

Introducing Physicians Proviso

Spec

ial A

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ent

Auditorium8th Floor

Session Preview: Revenues across the healthcare industry are shrinking, while expenses are going up. Physician's Proviso is an innovative integrated delivery network that ensures higher revenues, lower expenses and most importantly the highest quality of care for your patients through a continuum of participating labs, pharmacies and physicians.

Presenter: Sam Camp / Tracy JohnsonSam has over 42 years of experience in healthcare. He has been recognized as "Entrepreneur of the Year" and received "The Governor's Technology Award". He is on the Board of Trustees of St. Tammany Hospital Foundation, the Board of Trustees for Louisiana College and a member of Northshore-Mandeville Rotary.

Turning Data into Insights

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Session Preview: CureMD has a dedicated 'Reports' module that many users do not fully utilize. Running reports based on speci�c clinical, administrative and �nancial criteria can help administra-tive users analyze appropriate data to ensure appropriate course of action and help with strategic decision making.

Presenter: Maouie BishopWith nearly a decade of health IT experience, Maouie has worked with some of the earliest CureMD members across the nation. She has helped physicians and their sta� with work�ow optimization, training and on-going support.

Keynote Address3:30 - 4:00 pm

Cocktail Reception4:00 - 5:00 pm

Speaker: Thomas Check Tom is the President and CEO of Healthix, the largest Health Information Exchange (HIE) in New York State, maintaining health records of 8 million patients that are continuously updated by their healthcare providers in New York City and Long Island. Prior to joining Healthix in 2012, Mr. Check was SVP and CIO at the Visiting Nurse Service of New York, from 2004 to 2012. His previous experience in Healthcare IT includes senior IT positions at NYU Medical Center and Mount Sinai Medical Center from 1985 to 2004.

Utilizing the Patient Portal2:45 - 3:30 pm

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A modern EMR system is incomplete without an interactive Patient Portal to keep patients and providers connected at all times. From registration to on-going health monitoring and maintenance, the Patient Portal is one of the most important tools for your practice.

Presenter: Nathan HallNathan is one of our EMR experts. He has worked as an implementation specialist with providers across various specialties and helped them optimize their clinical operations and ensure compliance with Meaningful Use objectives.

Gallery - 2nd Floor

Auditorium8th Floor

10

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CureMD Healthcare is an award winning provider of health information systems and services, offering specialty EHRs, Practice Management, Patient Portal and Revenue Cycle Management to help accelerate adoption and profitability - driving outcomes and subsidy payments to maximize value and returns. Learn how your organization might benefit:1 866 643 8367 www.curemd.com

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Documents

Annual User Group Meeting - CureMD · ICD-10-CM/PCS Training Instructor and Ambassador. She received her MBA with a concentration in health administration from the University of Miami,