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Antonio J. Brazao Resume
Antonio J. Brazao Resume
Antonio J. Brazao
476 West Murray BLVD 10J Murray Utah 84123
T: 801-577-2288
E-mail: [email protected] www.linkedin.com/in/antoniobrazao
DELTA AIRLINES Salt Lake City, Utah & Atlanta
Onboard Leadership, Flight Leader
All over the world 2014- Present
Flight Leader.
AIRCRAFT-SPECIFIC CERTIFIED & QUALIFIED
Aircraft systems B-717,727, 737, 757, 767, 777 & 747-Airbus
319,320,321,350,380,330 -MD-88/90.
EMERGENCY PROCEDURES & SECURITY
Emergency procedures: Evacuations and Medical
emergencies. CPR trained heart attack, stroke, cardiac
arrest, and foreign-body airway obstruction.
Security issues procedures FAA, TSA, and DOT.
ON-BOARD LEADER DOMESTIC & INTERNATIONAL
Provide objective feedback, and how to resolve conflict.
Cultural and religious awareness, as well as business.
Responsible for all aspects of base IFS performance,
including accomplishment of critical base goals and
objectives.
OPERATIONAL EXPERIENCE SUPERVISOR
Responsible for developing and maintaining effective,
performance-based working relationships with flight
attendants.
Provide leadership, direction, observation, feedback and
coaching to direct reports.
UNIFORM COMMITTEE, TRYOUT.
Assist Designer Zac Posen and design team to ensure
above and below wing uniform fit and functionality in
order to capture all necessary feedback, including range
of motion and other position requirements.
Brand Ambassador
DELTA AIR LINES BRAND AMBASSADOR LATIN AMERICAN & CARIBBEAN.
Promoting Delta Airlines brand name, products and
services in Latin America and Caribbean.
Works with business partners around the world, Latin
America and Caribbean.
Responsible for Generating public interest in the Delta
brand and give a complete information about the brand.
Delta Air Lines Fleet
Qualifications
Antonio J. Brazao Resume
Antonio J. Brazao Resume
SALES & CUSTOMER SERVICE
Customer Service- Delta Air Lines Reservation and Sales RES
DELTA AIRLINES, Salt Lake City, Utah Salt Lake City, Utah 2012-2014
Sales Specialist/Sales Manager
Defining annual and gross-profit tactics.
Instrument in marketing strategies, examining all trends and results.
Establishes sales objectives by calculating and increasing annual sales.
Implementing national sales programs and maintain sales volume.
Sales support in English, Portuguese and Spanish. Achieved $1.000.000 Club
sales.
SWINTON FOR U.S SENATE Campaign Manager Salt Lake City, Utah Jan 2015 to Dec 2016
Hire, supervise, and delegate work to campaign staff and
volunteers for 2016 General Elections
Research, plan, and implement campaign strategies based on
polls.
Campaign’s fundraising and spending.
UNIVERSITY OF UTAH MEN’S SOCCER Salt Lake City, Utah
2010 to 2013
President, Manager Head Coach & Player
Played for two years, and then coached team for 18 months.
Schedule games with team through Utah, Idaho and California.
Personally raised over $30,000 annually for the team.
MAYOR RALPH BECKER OFFICE CAMPAIGN
Salt Lake City, Utah Jun 2012 Nov 2012
Assistance to Campaign Manager and Intern
Assisted Campaign Manager with all aspects of mayoral campaign
from donor’s meetings to distribution of materials.
Conduit for publicity on the Utah Clean Coalition including Spanish
translations.
Consolidated public comments from multiple sources for mayoral
review.
TAHITIAN NONI INTERNATIONAL Provo, Utah 2008-2010
Costumer Service Supervisor/Compliance
Achieved 180% $2.000.000 dollars in sales in US and four million dollars
in Brazil, Chile and Mexico.
Resolved complaints and answered questions of customers regarding
services and procedures.
Trained and managed 20 to 30 employees in customer service sales
and achieved significant improvements in their productivity.
ICLASS 2013 TRAINING
Antonio J. Brazao Resume
Antonio J. Brazao Resume
SWIRE COCA-COLA, U.S.A.
Inventory Checker, Merchandiser 2000- 2004 Draper, Utah
Developed efficient process to set up store displays resulting in 21.5%
increase in inventory turn.
Achieved quarterly and annual inventory with 99.4% accuracy.
FLORIDA COCA-COLA BOTTLING CO.
Inventory Checker 1998-2000 Tampa Florida
Supervised and coordinated activities of customer service employees.
Achieved quarterly and annual inventory with 99.8% accuracy.
Employee of the Month, 1999; Employee of the Year, 2000.
FPF FEDERACAO PORTUGUESA DE FUTEBOL
Portugal Beach Soccer Organizer/Manager Lisbon, Portugal 1994-1997
Created and maintained master schedule for games and practice
sessions.
Managed all equipment and playing fields including record-keeping
and maintenance.
Arranged transportation for coaches, players and staff.
Analyzed games for team head coach including stats and
recommendations.
NOTEWORTHY
Computer skills include expertise in Microsoft Office Suite, Adobe
Creative Suite 5, and basic HTML 5.0
Websites: Website developer.
Fluent in English, Portuguese, Spanish, and Cape Verdean Creole.
Enjoy soccer, reading, and politics- especially business and politics
books.
Antonio J. Brazao Resume
Antonio J. Brazao Resume
EDUCATION
UTAH VALLEY UNIVERSITY Orem, Utah 2005
Bachelor of Arts in Political Science
Minor in International Relations
UNIVERSITY OF UTAH Salt Lake City, Utah 2012
BA International Studies/Minor Political Science & tourism
Minor in Tourism Management/ Park Recreation and Tourism
Signature
Antonio J. Brazao