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High Point &
Affiliates
Annual Report
“Helping People to Change”
Inpatient, Outpatient, Community-Based, Residential,
& Shelter Services
A Message from High Point’s Board Chairman
and the President & CEO
“What a Year!” “Being challenged in life is inevitable, being defeated is optional.”
-Roger Crawford
High Point was founded with the vision to create a continuum of care for patients seeking addiction and/or mental health treatment. In a little more than 20 years, the organization grew from 60 beds to 912 beds.
This past summer, however, we made the incredibly difficult decision to close our 24-bed youth stabilization program, CASTLE, and the 72-bed psychiatric hospital in Middleborough. Both programs, since their inceptions 11 and 4 years ago respectively, had always operated with significant financial deficits. As a nonprofit organization with limited resources dedicated to serving a public population with complex needs, we ultimately needed to close the programs to best support our other services. Despite those challenges, High Point continues to offer one of the more comprehensive continuum of care in the state, providing diverse treatment options, including inpatient, outpatient, and community-based recovery services.
This past year, we also experienced a number of seasoned staff retirements, as well as the expansion of our Executive team from 2 Chief Operating Officers to 4 Chief Operating Officers, in an effort to better assist the current and growing needs of the individuals we serve.
High Point’s mission is to prevent and treat substance use disorders and mental illness. This cannot be realized, let alone accomplished, if it wasn’t for the nearly 1,200 dedicated staff, who treat the more than 30,000 individuals admitted to our programs every year. Here, at High Point, we realize that “change is a process, not an event,” and we strive to continue to improve access to treatment and the quality of care.
Charles Maccaferri Daniel S. Mumbauer Board Chairman, High Point President & CEO
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*All patient/client/resident names and photos in this Annual Report are aliases to protect confidentiality
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When the Massachusetts Nurses Association (MNA) recognizes your contributions to virtually a lifetime of nursing, you know you’re doing something more than right.
The MNA recently gave Carol Kowalski, MSN, CARN, CADC II, its Human Needs Services award, which recognizes “an individual or group who has performed outstanding services based on human need, with respect for human dignity, unrestricted by consideration of nationality, race, creed, color, or
status.” You don’t have to tell High Point staff about Carol’s abilities and talents as she has generously shared them as a High Point employee before retiring this past September. Most recently, Carol was the long-time site director of our Brockton Meadowbrook campus and program director of the Brockton Addiction Treatment Center.
Carol’s affiliation with High Point actually began with Catholic Charities’ decision to close its detox program, the Brockton Addiction Treatment Center in 2004. She quickly reached out to High Point President and CEO Daniel Mumbauer to inquire about High Point’s interest in taking on the program. Daniel immediately visited the site, reviewed the financials, and the program joined High Point approximately 2 weeks later, keeping its name, as well as the majority of staff. Her responsibilities as Brockton Meadowbrook site director were numerous, ranging from acting as a liaison to community agencies, functioning within and overseeing budget allocations, ensuring compliance to Joint Commission accreditation requirements, overseeing all staffing, and adhering to DPH standards of practice and rules and regulations, as well as promoting a professional environment that fostered patient-centered care.
Working in the field for 46 years, Carol witnessed a sea change in clientele and treatment. When she began working for the Brockton Addiction Treatment Center in 1973, the average client age was the mid-50s, and the substance use disorder was primarily alcohol. As she says, “Over the years, the age kept dropping to ultimately impacting more younger people, and alcohol gradually gave way to opioids.” Because of the acuity and number of patients, Carol wishes there was more funding to support treatment programs, especially nonprofits like High Point. What will she miss? “There was never a dull moment, and I feel we make a difference in so many lives by providing hope that recovery is really possible.”
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The year 2019 was exciting and eventful. The two collaboratives that make up Prevention Services (Brockton Area Prevention Collaborative [BAPC] and Plymouth Area Substance Abuse Prevention Collaborative) provided education and awareness on addiction and substance use disorders to 10 communities within Plymouth County. Success, in part, stems from numerous grants that address underage drinking, opioid use with a focus on individuals employed in the trades, the non-medical use of prescription drugs, and gambling prevention. The department was awarded the Partnerships for Success- Strategic Prevention Framework grant through SAMHSA ($223,942) for 5 years to address underage alcohol and marijuana use among 6th-8th graders in Southeastern MA. BAPC, excluding Brockton, was awarded the Drug-Free Communities federal grant for $125,000 over 5 years to address prescription drugs and marijuana prevention among youth 18 and under. This serves East Bridgewater, Rockland, and Whitman and include the vocational high schools. Prevention Services again received United Way of Greater Plymouth County support to host its “Be in the Know” youth conference. This brings together student leaders, advisers, and volunteers from different schools, to learn prevention strategies and discuss how substance use affects schools and communities while identifying potential solutions to initiate change.
Prevention Services is a leading program in MA offering prevention education, addressing underage gambling, supported by the MADPH Office of Problem Gambling Services. Over 2019, staff held two 16-week Photovoice projects with Southeastern Regional Vocational Tech-nical and Brockton High Schools. Photovoice uses a youth-centered, participatory approach. Students re-ceived education on social justice, advocacy, public speaking, and gambling. They captured photos in their community and engaged in group reflection to create calls to action. Projects are displayed in the community.
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The past year for Brockton Healthy Families (BHF) and Taunton/Attleboro Healthy Families (TAHF) programs revolved around accreditation and ensuring the programs worked to meet the benchmarks set by the funder, Children’s Trust. In addition, they did not lose sight on ensuring what is most important: providing quality services to families.
As part of a statewide system, Healthy Families Massachusetts, our programs completed
their self-studies for accreditation, which were submitted to Healthy Families America (HFA). This included gathering data and writing analysis and plans for 12 standards, governance, and administration for a total of 139 critical elements. Of the 24 sites within the state, 8 were chosen for an accreditation site visit, with BHF being one. A site visit was completed in the fall, and Children’s Trust is awaiting formal notification from HFA regarding accreditation. Through this, our programs identified strengths and areas for improvement, which assisted with increasing percentage points as they relate to funder benchmarks. Of the 28 benchmarks, the BHF program increased percentage points in half of them and the TAHF program in 15 (53%). The benchmarks reflect the work that is being done with families.
During FY19, our programs serviced 161 families by conducting 3,448 home visits and holding 21 groups. Home visits focused on increasing parenting skills by providing education and information on child development, family health, and positive parent-child interactions. “Home visitors” administered screens on child development, substance use, mental health, and interpersonal violence. These screens allow us to assess the family unit and provide referrals. Staff also worked with families to develop achievable goals, while promoting independence and self-advocacy. Groups were designed to reinforce home visits, reduce isolation, and promote social connections. We are excited about the positive impact our programs have on families served.
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Ten years ago, the Community Support Program (CSP) started here with 2 coordinators providing services to MBHP clients. CSP grew as more insurance providers came onboard. Three years ago, the ARCH program (Addiction Recovery Coaches in Hospitals) launched to provide triage-type services to persons who present at the two Brockton area hospitals with an overdose and/or severe SUD. Over the past year, CSP experienced some of its biggest changes. Because of this, the name changed to ‘Community Based Recovery Services’ (CBRS), reflecting the diversity of services provided and recognizing CSP comprises about 10% of our overall services.
2019 marked a major change as MassHealth providers introduced new services: Recovery Support Navigator (RSN) and Recovery Coaching (RC). RSN replaces CSP for people with a SUD and expanded eligibility requirements. RC is a peer to peer service providing emotional and social supports and connection to the recovery community for people in recovery from SUD. It is a significant part of CBRS as all staff is trained to be recovery coaches. A key component of RC is it can be offered at the same time as RSN services. This allows us to offer additional supports and collaboration of services within the CBRS program. We are already seeing benefits of this two-pronged approach to recovery.
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The Quality and Compliance Department experienced tremendous growth in 2019. Historically over-seen by the Director of Corporate Compliance, High Point identified a growing call to expand quality and compliance initiatives and hired its first Chief Quality and Compliance Officer, Sara Bennett, in 2018. A department evaluation identified the need to hire staff to support program compliance and establish quality initiatives. Three positions were added: a Data and Compliance Coordinator, Clinical Quality Coordinator, and a Director of Quality.
Staff provides quality and compliance trainings, performance improvement initiatives for staff and patients, and has improved coordination with state agencies and accreditation surveys. The team has also taken on the role of electronic health record training, program health and safety monitoring to proactively assist managers with implementing change, and supporting internal initiatives to raise the quality of services being provided.
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Change is seldom an easy process to adopt. However, in the substance use disorder and mental health fields, change has become the new normal.
Perhaps the biggest change to come to the residential front in a very long time became effective on January 1, 2019, when recovery home services became billable to MassHealth providers. While providing the wonderful opportunity to be reimbursed for 100% of services, it also provided challenges as staff learned to navigate the complex world of electronic health records (EHR). This is an area they had no experience in. Staff from the recovery homes (Harmony House, New Chapters, and Monarch House) were first taught to enter information into the EHR, so High Point’s Billing Department could appropriately bill for services rendered. Terri Zinsius, AR and Contracts Director, gave trainings to staff on learning how to determine client eligibility, in addition to obtaining authorizations from the Managed Care Organizations (MCOs). Although it’s been a learning curve, recovery home staff is adapting, which, in turn, paves the way for the AR staff to do its job.
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2019 was a watershed year in that two of the agency’s COOs, Fran Markle of
Inpatient Services, and Steve Montembault of Residential Services, wrapped up lengthy careers. Both saw High Point and its affiliates, SEMCOA and Southeast Family Services, through unbelievable growth. Consider: in 2009, they were working for a $35.6 million organization. In 2019, that figure had increased to $85.5 million. Under Fran, High Point in Jamaica Plain opened, as did MATC and WATC. She also played an integral role in getting the BH CP initiative off the ground. Under Steve, Unity House, a permanent housing program for men in recovery, and a women’s recovery home, Monarch House, opened. A family preservation program was added, as well as WRAP House, a women’s long-term residential housing program, and New Chapters, a men’s recovery home. He also oversaw the expansion of affordable housing and awarding of 2 contracts for Healthy Families Massachusetts programs, in addition to family shelters opening in Fall River and Taunton. Although they will be missed, their contributions have a lasting impact on those we serve, as well as the staff who learned much from each.
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Congregate living is not easy… under the best circumstances. Imagine being homeless with your family as you adapt to living with other families while navigating through the system as you seek permanent housing. Since 2001, Southeast Family Services (SFS), one of High Point’s affiliates, has been working alongside homeless families by providing emergency placement while assisting with obtaining sustainable housing.
SFS operates three congregate family emergency shelters (‘centers’): Fall River Family Center, housing 7 families with 28 beds. Harbour House Family Center in New Bedford, housing 16 families with 58 beds; and Taunton Family Center, housing 7 families with 25 beds. Harbour House has been operating for 19 years. Fall River and Taunton opened in 2009. In addition to our
congregate shelters, we sub-contract for 76 scattered site units. In FY19, SFS served 115 families within our three shelters, exceeding our rehousing placement goals. In fact, our combined congregate shelter goal was to rehouse 30 families yearly. In FY19, SFS had 36 positive placements, representing a 20% increase of our targeted goal. The average length of stay in our shelters was below the state average as well: Taunton: FY19- 206 days; Harbour House: FY19- 137 days; and Fall River: FY19- 108 days.
In our experience, families with housing difficulty usually experience 1 or more of these barriers: Physical challenges, mental health, substance use disorders, and/or developmental challenges. These contribute to the inability to secure and/or maintain employment. They often have poor financial literacy, decision-making skills, and difficulty navigating systems. They tend to exhibit less impulse control and experience more emotional de-regulation; therefore, we refer families to support services within our continuum. Criminal Record Offender Inquiries that identify criminal histories, fines, and/or open cases, and/or probation involvement can also present barriers, with landlords hesitant to rent. We help families resolve active legal issues, in addition to work with landlords to address concerns. Prior eviction history and arrears can present as barriers, as well. Rehousing staff educates families on being good tenants and the importance of financial literacy.
We are committed to assisting families on their path to finding a permanent home. Living in one of our ‘family centers’ is but a step in that process.
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HHaappppeenniinnggss AArroouunndd HHiigghh PPooiinntt SSiitteess Brockton Addiction Treatment Center (BATC): Willie Wiggins, Jr. joined the
team in September 2019 as site director of the Meadowbrook campus, following Carol Kowalski’s retirement. He has 25+ years’ experience in addictions management. A new position was also created, Recovery Specialist Supervisor, which was filled by Linda Phillips Giordano, who had previously worked as a supervisor at High Point Hospital. In addition, Rosalee Pilling, who also worked at High Point Hospital, was welcomed as Clinical Director of BATC Clinical Stabilization Services (CSS). Gina Millet, the long-term BATC Acute Treatment Services (ATS) Clinical Director, helped maintain a sense of stability as the new management team settled into place.
Plymouth campus: With the departure of Susan Carreiro-Penacho to assume the newly
created position of COO of Outpatient Services, the campus underwent staffing changes, including rehiring former High Point manager Lisa Doubleday as site director and Stacey Colabello as Clinical Director of Clinical Stabilization Services (CSS) in July 2019 to assist with the campus reconfiguration. Dr. Luis Molmenti, formerly a psychiatrist at High Point Hospital, was promoted to Medical Director of the Dual Diagnosis Unit (DDU), and the former Medical Director of DDU, Dr. Allison Davidson, was promoted to the newly created position of Chief of Psychiatry for all of High Point.
New faces include DDU Clinical Director Kathleen Mooney and Nurse Manager Laurie Holmes. Joanne Powers, who had worked for more than 20 years as a receptionist at the campus, retired in 2019. The facility also benefitted from some major upgrades, including replacement of most furniture in the common and group rooms over the summer. The DDU moved to a newly renovated space located at the front of the campus, and the CSS program was reorganized, so all patients are located in one building, instead of three.
Telehealth: High Point is now providing telehealth services, which allow patients to
receive services in the comfort of their home or wherever they choose. Imagine being able to connect with your therapist without driving to the clinic. Telehealth also helps to address challenges that sometimes occur when clients want to access services but may be hampered in doing so, including transportation, child care coverage, work schedule, and inclement weather conditions. Clients can be assured that their information remains confidential just as it does during office visits because High Point is utilizing secure telepsychiatry software. Tele-health services are covered by most health insurances and are available at all five of High Point’s outpatient clinics in Brockton, Middleborough, New Bedford, Plymouth, and Taunton.
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CONTINUUM OF CARECONTINUUM OF CARE
SHELTER SERVICES
INPATIENT SERVICES
COMMUNITY-BASED SERVICES
OUTPATIENT SERVICES
CLIENTS
Taunton
PlymouthMiddleborough New Bedford
Brockton
Women’s Addiction Treatment Center
(Section 35)
Community Based Recovery Services
Prevention Services
Homicide Bereavement Services (SHARES)
Intimate Partner Abuse Education Program (IPAEP)
South Shore Resource & Advocacy Center
(SSRAC)
Drivers’ Alcohol Education (DAE)
Road to Healing
Community-Based Behavioral Health (CBHI)
Emergency Department Recovery Coach Services
Healthy Families Massachusetts
RESIDENTIAL TREATMENT
SERVICES
WRAP House
New Chapters
Monarch House
Fall River Family Center
Taunton Family Center
Harmony House
Transitional Support Services (TSS)
Harbour House Family Center
HOUSING SERVICES
Unity House
Family Preservation Program (FPP)
Graduate House
Affordable Housing
INPATIENT SERVICESDetoxification Services (Acute Treatment Services): Medically monitored 24-hour program for safe withdrawal from drugs and/or alcoholDual Diagnosis Unit: For adults with co-occurring psychiatric and substance use disorders’ diagnosisClinical Stabilization Services (CSS): 24-hour rehabilitation program for men and women High Point in Jamaica Plain: Section 35 services for womenMen’s Addiction Treatment Center (MATC): Section 35 services for menWomen’s Addiction Treatment Center (WATC): Section 35 services for women
RESIDENTIAL TREATMENT SERVICESHarmony House: Residential recovery treatment program for men age 18 and older Monarch House: Residential recovery treatment program for women age 18 and older New Chapters: Residential recovery treatment program for men age 18 and olderTransitional Support Services (TSS): Step-down service from detoxification or Clinical Stabilization Services
OUTPATIENT SERVICESBehavioral health and substance use disorder services for children, adolescents, and adults are offered at five Outpatient clinics in Brockton, Middleborough, New Bedford, Plymouth, and Taunton. Some services are site-specific. Services are multi-faceted and include adolescent and adult counseling, (individual, family and group); medication management, SOAP, Office-Based Opioid Treatment (OBOT), Opioid Treatment Program (OTP), Telehealth services, and A-CRA
SHELTER SERVICESFall River Family Center: Emergency shelter for homeless familiesHarbour House Family Center: Emergency shelter for homeless familiesTaunton Family Center: Emergency shelter for homeless families
HOUSING SERVICESAffordable Housing: Permanent affordable housing– New Bedford Family Preservation Program (FPP): HUD-funded permanent housing project with case management services Graduate House: Permanent housing for men in recoveryUnity House: Low threshold permanent housing for menWRAP House: Transitional housing with supportive case management services for women
COMMUNITY-BASED SERVICESCommunity-Based Behavioral Health (CBHI): Services for families and children age 3-21 struggling with behavioral health issues, which includes home base counseling and in-home therapyCommunity Based Recovery Services: Case management services for adolescents and adults in recovery Coordinated Care Network (CCN): A consortium of (6) providers, including High Point, dedicated to connecting individuals to local services and resources to support wellness, independence, and recoveryDrivers’ Alcohol Education (DAE): First and Second Offender aftercare servicesEmergency Department Recovery Coach Services: On-call recovery coaches respond to Emergency Departments to encourage patients recovering from an OD to engage/enroll in treatmentHealthy Families Massachusetts: Home visiting supportive services for young, first-time parentsHomicide Bereavement Services (SHARES): Services in Bristol and Plymouth counties to individuals and their families who have been victims of terrorism, murder, or vehicular homicideIntimate Partner Abuse Education Program (IPAEP): Intervention program for male and female perpetratorsPrevention Services: Provides primary, secondary and tertiary prevention resources to 10 communities across southeastern MA, including education, awareness and support. Through these efforts, Prevention Services works to address opioid overdose prevention, underage drinking, youth marijuana use, misuse of prescription drugs, as well as underage gambling Project AMP: Pairs youth with trained adult mentors in the schools, aiming to reduce and prevent adolescent substance Road to Healing: Services for individuals affected by impaired driversSouth Shore Resource & Advocacy Center (SSRAC): Domestic violence services provided to children and adults in 18 communities
Men’s Addiction Treatment Center
(Section 35)
High Point in Jamaica Plain (Section 35)
Dual Diagnosis Unit(DDU)
Detoxification Services (Acute Treatment Services)
Clinical Stabilization Services (CSS)
hptc.org800-233-4478
HIGH POINT & AFFILIATES
Coordinated Care Network (CCN)
Project AMP
SSSSRRAACC:: MMoorree TThhaann DDoommeessttiicc VViioolleennccee SSeerrvviicceess If you live or work on the South Shore, Rochester, or Wareham, you fortunately have access to free and confidential domestic violence services at our program, the South Shore Resource and Advocacy Center (SSRAC). Individuals like Tammy and her children visit the center, hoping to transition to a life free of violence. Tammy became homeless due to abuse and relocated to the area. She was in transitional housing, trying to secure long-term affordable housing. Tammy was also seeking help to address her trauma, as well as that of her daughters. The 6-year-old had been abused by her father, and the 2-year-old had witnessed abuse and was delayed in her speech. The center’s advocates worked with a child advocate, while providing services, including group and individual counseling, as well as access to an on-site food pantry, clothing closet, and childcare. Tammy ultimately faced her abuser in court and felt empowered. What’s life like for her now? She is free. She laughs, her children laugh. They make noise without facing unacceptable consequences. But SSRAC is more. Its homicide bereavement programs SHARES (for adults) and HEART (for children) provide free and confidential support to clients in Bristol and Plymouth counties. Its Drunk Driving Trust Fund provides support and advocacy to people impacted by collisions caused by an impaired driver in Bristol and Plymouth counties. It also provides education, prevention, and training services. SSRAC is a vital resource in the 18 communities it serves, and while providing domestic violence services is the crux of what staff does, these ancillary services are just as important.
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PPrrooggrraamm,, iinn IIttss 66tthh YYeeaarr,, HHaass GGrraadduuaatteedd 5500 In 2019, High Point’s ACT (Addiction Certification Training) program has much to be proud of. Created to support staff interested in becoming Licensed Alcohol and Drug Counselors, the program provides students with the 270 educational hours required to take the International Certification and Reciprocity Consortium (ICRC) addiction exam.
An amazing 98% have passed the LADC examination on their first attempt! And… many colleges and universities like Lesley and Springfield are accepting our courses for Bachelor’s level credits.
14 913
December 2019High Point and Affiliated Organizations Executive Leadership Team
Daniel MumbauerPresident & CEO
Assuncao MartinsChief Financial
Officer
Sara BennettChief Quality &
Compliance Officer
Susan Carreiro-Penacho
COO/High Point OP
Steve Montembault
COO/Residential Services
Millie ScottChief Human
Resources Officer
Brad ScottChief Information
Officer
Melissa TorranceCOO/High Point
Inpatient
Brockton Addiction Treatment
Center
High Point Treatment
Center Plymouth
Men’s Addiction
Treatment Center
High Point in Jamaica Plain
Payroll Department
Benefits Department
Human Resources
Department
Training Department
Credentialing and Recruitment
Kathy SpearCOO/Community
Services
New Chapters
Transitional Support Services
New Bedford
Harmony House
Facilities Department
Nursing Leadership
Dietary Department
Transitional Support Services
Taunton
Monarch House
Permanent Housing
Facilities Department
Fall River Family Center
Taunton Family Center
Harbour House Family Center
Intimate Partner Abuse Education
Program
South Shore Resource and
Advocacy Center
Healthy Families
Community
Based Recovery Services
Children’s Behavioral
Health Initiative
Outpatient
New Bedford
Behavioral
Health Community
Partners
Outpatient Plymouth
Outpatient Taunton
Outpatient Brockton
Alfredo Gonzalez MD
Chief of Medical Services
Accounting Department
Accounts
Receivables Department
Health
Information Systems
Information Systems
Information
Security
Quality Department
Medical Records
Department
SAMHSA
MAT ExpansionGrant
Women’s Addiction Treatment
Center
Unity House
WRAP House
Graduate House
Melanie Reis-BagaProgram Director
CCN
Driver Alcohol Education
Board of Directors
Allison Davidson MD
Chief of Psychiatry
Opioid
Treatment Program
OutpatientMiddleboro
Accounts Payable
Department
EExxeeccuuttiivvee LLeeaaddeerrsshhiipp TTeeaamm Sara Bennett, LMHC, CAI-II, Chief Quality & Compliance Officer: Sara has held this position since April 2018 and had worked in a variety of programs, including Clinical Director of both Inpatient Psychiatric Services and Dual Diagnosis/Clinical Stabilization Service programs. She joined High Point in 2012.
Susan Carreiro-Penacho, LMHC, LADC1, COO High Point Outpatient: Susan joined High Point in August 2017 as site director of the Plymouth campus. She was promoted in 2019.
Dr. Allison Davidson, DO, Chief of Psychiatry: She is board certified in Psychiatry and in Addiction Medicine and graduated from the University of New England College of Osteopathic Medicine, completing her residency in Psychiatry at Maine Medical Center. She joined High Point in 2015.
Dr. Alfredo Gonzalez, MD: He attended medical school at the University of Texas in Houston, did his residency in Internal Medicine at Berkshire Medical Center in Pittsfield, MA, and is board certified in Internal Medicine and Addiction Medicine. He joined High Point in 2007.
Assuncao Martins, BS, Chief Financial Officer: Assuncao joined High Point in 2009 as an accountant, working her way up to Controller, and then was promoted to CFO in 2019.
Steve Montembault, BS, COO Residential Services: Steve possesses nearly 40 years in human services and for many years was Vice President & COO of Residential and Shelter Services. He has been with SEMCOA since 1980 and affiliated with High Point since 2002.
Daniel S. Mumbauer, MBA, MSA, President & CEO: He has worked in the behavioral health and human services field for 35 years and been with the organization since its founding. In his current capacity, he has co-founded, acquired, affiliated, dissolved, and reorganized numerous nonprofit programs and corporations.
Melanie Reis-Baga, MSW, LICSW, Program Director of CCN: After several years working with children and families, she began working in managed care, focusing on population health management and integrated care. Melanie joined CCN in June 2018 to continue focusing on integrated care.
Brad Scott, BS, Chief Information Officer: He has 23 years’ experience in information systems with a focus in healthcare. Brad joined High Point in 2011.
Millie Scott, AS, Chief Human Resources Officer: She has over 35 years’ experience providing support in behavioral health. Millie joined High Point in 2008 and oversees the HR, benefits, payroll, training, credentialing and recruiting departments.
Kathy Spear, MSW, LICSW, BCD, CADC I, COO of Community Services: She has 30+ years’ experience in behavioral health and has been with High Point since 1999. Kathy has worked in a variety of roles, including Program Director of Plymouth Outpatient and Area Director of New Bedford and Taunton.
Melissa Torrance, MSN, RN-BC, CARN, COO High Point Inpatient: She started per diem and has held many positions, including Director of Infection Control and Vice President of Nurses, while attending school part-time. She was named to her current position in 2019, having joined High Point in 2008.
10
December 2019High Point and Affiliated Organizations Executive Leadership Team
Daniel MumbauerPresident & CEO
Assuncao MartinsChief Financial
Officer
Sara BennettChief Quality &
Compliance Officer
Susan Carreiro-Penacho
COO/High Point OP
Steve Montembault
COO/Residential Services
Millie ScottChief Human
Resources Officer
Brad ScottChief Information
Officer
Melissa TorranceCOO/High Point
Inpatient
Brockton Addiction Treatment
Center
High Point Treatment
Center Plymouth
Men’s Addiction
Treatment Center
High Point in Jamaica Plain
Payroll Department
Benefits Department
Human Resources
Department
Training Department
Credentialing and Recruitment
Kathy SpearCOO/Community
Services
New Chapters
Transitional Support Services
New Bedford
Harmony House
Facilities Department
Nursing Leadership
Dietary Department
Transitional Support Services
Taunton
Monarch House
Permanent Housing
Facilities Department
Fall River Family Center
Taunton Family Center
Harbour House Family Center
Intimate Partner Abuse Education
Program
South Shore Resource and
Advocacy Center
Healthy Families
Community
Based Recovery Services
Children’s Behavioral
Health Initiative
Outpatient
New Bedford
Behavioral
Health Community
Partners
Outpatient Plymouth
Outpatient Taunton
Outpatient Brockton
Alfredo Gonzalez MD
Chief of Medical Services
Accounting Department
Accounts
Receivables Department
Health
Information Systems
Information Systems
Information
Security
Quality Department
Medical Records
Department
SAMHSA
MAT ExpansionGrant
Women’s Addiction Treatment
Center
Unity House
WRAP House
Graduate House
Melanie Reis-BagaProgram Director
CCN
Driver Alcohol Education
Board of Directors
Allison Davidson MD
Chief of Psychiatry
Opioid
Treatment Program
OutpatientMiddleboro
Accounts Payable
Department
EExxeeccuuttiivvee LLeeaaddeerrsshhiipp TTeeaamm Sara Bennett, LMHC, CAI-II, Chief Quality & Compliance Officer: Sara has held this position since April 2018 and had worked in a variety of programs, including Clinical Director of both Inpatient Psychiatric Services and Dual Diagnosis/Clinical Stabilization Service programs. She joined High Point in 2012.
Susan Carreiro-Penacho, LMHC, LADC1, COO High Point Outpatient: Susan joined High Point in August 2017 as site director of the Plymouth campus. She was promoted in 2019.
Dr. Allison Davidson, DO, Chief of Psychiatry: She is board certified in Psychiatry and in Addiction Medicine and graduated from the University of New England College of Osteopathic Medicine, completing her residency in Psychiatry at Maine Medical Center. She joined High Point in 2015.
Dr. Alfredo Gonzalez, MD: He attended medical school at the University of Texas in Houston, did his residency in Internal Medicine at Berkshire Medical Center in Pittsfield, MA, and is board certified in Internal Medicine and Addiction Medicine. He joined High Point in 2007.
Assuncao Martins, BS, Chief Financial Officer: Assuncao joined High Point in 2009 as an accountant, working her way up to Controller, and then was promoted to CFO in 2019.
Steve Montembault, BS, COO Residential Services: Steve possesses nearly 40 years in human services and for many years was Vice President & COO of Residential and Shelter Services. He has been with SEMCOA since 1980 and affiliated with High Point since 2002.
Daniel S. Mumbauer, MBA, MSA, President & CEO: He has worked in the behavioral health and human services field for 35 years and been with the organization since its founding. In his current capacity, he has co-founded, acquired, affiliated, dissolved, and reorganized numerous nonprofit programs and corporations.
Melanie Reis-Baga, MSW, LICSW, Program Director of CCN: After several years working with children and families, she began working in managed care, focusing on population health management and integrated care. Melanie joined CCN in June 2018 to continue focusing on integrated care.
Brad Scott, BS, Chief Information Officer: He has 23 years’ experience in information systems with a focus in healthcare. Brad joined High Point in 2011.
Millie Scott, AS, Chief Human Resources Officer: She has over 35 years’ experience providing support in behavioral health. Millie joined High Point in 2008 and oversees the HR, benefits, payroll, training, credentialing and recruiting departments.
Kathy Spear, MSW, LICSW, BCD, CADC I, COO of Community Services: She has 30+ years’ experience in behavioral health and has been with High Point since 1999. Kathy has worked in a variety of roles, including Program Director of Plymouth Outpatient and Area Director of New Bedford and Taunton.
Melissa Torrance, MSN, RN-BC, CARN, COO High Point Inpatient: She started per diem and has held many positions, including Director of Infection Control and Vice President of Nurses, while attending school part-time. She was named to her current position in 2019, having joined High Point in 2008.
10
CONTINUUM OF CARECONTINUUM OF CARE
SHELTER SERVICES
INPATIENT SERVICES
COMMUNITY-BASED SERVICES
OUTPATIENT SERVICES
CLIENTS
Taunton
PlymouthMiddleborough New Bedford
Brockton
Women’s Addiction Treatment Center
(Section 35)
Community Based Recovery Services
Prevention Services
Homicide Bereavement Services (SHARES)
Intimate Partner Abuse Education Program (IPAEP)
South Shore Resource & Advocacy Center
(SSRAC)
Drivers’ Alcohol Education (DAE)
Road to Healing
Community-Based Behavioral Health (CBHI)
Emergency Department Recovery Coach Services
Healthy Families Massachusetts
RESIDENTIAL TREATMENT
SERVICES
WRAP House
New Chapters
Monarch House
Fall River Family Center
Taunton Family Center
Harmony House
Transitional Support Services (TSS)
Harbour House Family Center
HOUSING SERVICES
Unity House
Family Preservation Program (FPP)
Graduate House
Affordable Housing
INPATIENT SERVICESDetoxification Services (Acute Treatment Services): Medically monitored 24-hour program for safe withdrawal from drugs and/or alcoholDual Diagnosis Unit: For adults with co-occurring psychiatric and substance use disorders’ diagnosisClinical Stabilization Services (CSS): 24-hour rehabilitation program for men and women High Point in Jamaica Plain: Section 35 services for womenMen’s Addiction Treatment Center (MATC): Section 35 services for menWomen’s Addiction Treatment Center (WATC): Section 35 services for women
RESIDENTIAL TREATMENT SERVICESHarmony House: Residential recovery treatment program for men age 18 and older Monarch House: Residential recovery treatment program for women age 18 and older New Chapters: Residential recovery treatment program for men age 18 and olderTransitional Support Services (TSS): Step-down service from detoxification or Clinical Stabilization Services
OUTPATIENT SERVICESBehavioral health and substance use disorder services for children, adolescents, and adults are offered at five Outpatient clinics in Brockton, Middleborough, New Bedford, Plymouth, and Taunton. Some services are site-specific. Services are multi-faceted and include adolescent and adult counseling, (individual, family and group); medication management, SOAP, Office-Based Opioid Treatment (OBOT), Opioid Treatment Program (OTP), Telehealth services, and A-CRA
SHELTER SERVICESFall River Family Center: Emergency shelter for homeless familiesHarbour House Family Center: Emergency shelter for homeless familiesTaunton Family Center: Emergency shelter for homeless families
HOUSING SERVICESAffordable Housing: Permanent affordable housing– New Bedford Family Preservation Program (FPP): HUD-funded permanent housing project with case management services Graduate House: Permanent housing for men in recoveryUnity House: Low threshold permanent housing for menWRAP House: Transitional housing with supportive case management services for women
COMMUNITY-BASED SERVICESCommunity-Based Behavioral Health (CBHI): Services for families and children age 3-21 struggling with behavioral health issues, which includes home base counseling and in-home therapyCommunity Based Recovery Services: Case management services for adolescents and adults in recovery Coordinated Care Network (CCN): A consortium of (6) providers, including High Point, dedicated to connecting individuals to local services and resources to support wellness, independence, and recoveryDrivers’ Alcohol Education (DAE): First and Second Offender aftercare servicesEmergency Department Recovery Coach Services: On-call recovery coaches respond to Emergency Departments to encourage patients recovering from an OD to engage/enroll in treatmentHealthy Families Massachusetts: Home visiting supportive services for young, first-time parentsHomicide Bereavement Services (SHARES): Services in Bristol and Plymouth counties to individuals and their families who have been victims of terrorism, murder, or vehicular homicideIntimate Partner Abuse Education Program (IPAEP): Intervention program for male and female perpetratorsPrevention Services: Provides primary, secondary and tertiary prevention resources to 10 communities across southeastern MA, including education, awareness and support. Through these efforts, Prevention Services works to address opioid overdose prevention, underage drinking, youth marijuana use, misuse of prescription drugs, as well as underage gambling Project AMP: Pairs youth with trained adult mentors in the schools, aiming to reduce and prevent adolescent substance Road to Healing: Services for individuals affected by impaired driversSouth Shore Resource & Advocacy Center (SSRAC): Domestic violence services provided to children and adults in 18 communities
Men’s Addiction Treatment Center
(Section 35)
High Point in Jamaica Plain (Section 35)
Dual Diagnosis Unit(DDU)
Detoxification Services (Acute Treatment Services)
Clinical Stabilization Services (CSS)
hptc.org800-233-4478
HIGH POINT & AFFILIATES
Coordinated Care Network (CCN)
Project AMP
SSSSRRAACC:: MMoorree TThhaann DDoommeessttiicc VViioolleennccee SSeerrvviicceess If you live or work on the South Shore, Rochester, or Wareham, you fortunately have access to free and confidential domestic violence services at our program, the South Shore Resource and Advocacy Center (SSRAC). Individuals like Tammy and her children visit the center, hoping to transition to a life free of violence. Tammy became homeless due to abuse and relocated to the area. She was in transitional housing, trying to secure long-term affordable housing. Tammy was also seeking help to address her trauma, as well as that of her daughters. The 6-year-old had been abused by her father, and the 2-year-old had witnessed abuse and was delayed in her speech. The center’s advocates worked with a child advocate, while providing services, including group and individual counseling, as well as access to an on-site food pantry, clothing closet, and childcare. Tammy ultimately faced her abuser in court and felt empowered. What’s life like for her now? She is free. She laughs, her children laugh. They make noise without facing unacceptable consequences. But SSRAC is more. Its homicide bereavement programs SHARES (for adults) and HEART (for children) provide free and confidential support to clients in Bristol and Plymouth counties. Its Drunk Driving Trust Fund provides support and advocacy to people impacted by collisions caused by an impaired driver in Bristol and Plymouth counties. It also provides education, prevention, and training services. SSRAC is a vital resource in the 18 communities it serves, and while providing domestic violence services is the crux of what staff does, these ancillary services are just as important.
AA
CC
TT
PPrrooggrraamm,, iinn IIttss 66tthh YYeeaarr,, HHaass GGrraadduuaatteedd 5500 In 2019, High Point’s ACT (Addiction Certification Training) program has much to be proud of. Created to support staff interested in becoming Licensed Alcohol and Drug Counselors, the program provides students with the 270 educational hours required to take the International Certification and Reciprocity Consortium (ICRC) addiction exam.
An amazing 98% have passed the LADC examination on their first attempt! And… many colleges and universities like Lesley and Springfield are accepting our courses for Bachelor’s level credits.
14 913
Beds by Site/Program BedsTOTAL BEDS 799
INPATIENT SERVICES TOTAL 414 Plymouth Campus 108
High Point Dual Diagnosis Program 24 High Point ATS: Detox 32 High Point CSS (The Recovery Inn) 52
Brockton Addiction Treatment Center 64 Brockton ATS: Detox 32 Brockton CSS (Serenity Inn) 32
Women's Addiction Treatment Center 102 WATC ATS: Detox 30 Women's CSS (Tranquility Inn) 72
Men's Addiction Treatment Center 108 MATC ATS: Detox 32 Men's CSS (Acceptance Inn) 76
High Point in Jamaica Plain 32 ATS 16 CSS 16
RESIDENTIAL TREATMENT SERVICES TOTAL 164 Harmony House (Recovery Home for Men) 26 High Point Transitional Support Services New Bedford 36 High Point Transitional Support Services Taunton 44 Monarch House (Recovery Home for Women) 21 New Chapters (Recovery Home for Men) 27 WRAP House (Supportive Housing for Women) 10
RESIDENTIAL HOUSING SERVICES TOTAL 117 Austin Street Permanent Housing (5 Units) 8 Family Preservation Program (For Families) 46 Graduate House (For Men) 13 Holly Street Permanent Housing (6 Units) 20 South Street Permanent Housing (3 Units) 9 Unity House (For Men) 11 WRAP House (Supportive Housing for Women) 10
FAMILY SHELTER SERVICES TOTAL 104 Fall River Family Center (7 Units) 26 Harbour House Family Center (16 Units) 54 Taunton Family Center (7 Units) 24
Beds by Level of Care BedsATS Beds (Acute Treatment Services: Detox) 142 DDU Beds (Dual Diagnosis Unit) 24 CSS Beds (Clinical Stabilization Services: Rehab) 248 TSS Beds (Transitional Support Services) 80 Residential Treatment Beds 84 TOTAL TREATMENT BEDS 578
Residential Housing Beds 117 Shelter Beds 104
HIGH POINT, SEMCOA, & SFS
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HIGH POINT TREATMENT CENTER, INC. AND AFFILIATES Combined Statement of Activities
June 30, 2019
UNRESTRICTED NET ASSETS REVENUE AND SUPPORT Net patient care revenue $64,130,390 Contract revenue 20,721,242 Contributions 37,369 In-kind contributions 44,094 Other revenue 449,966 Interest and dividend income 149,770 Total revenue and support 85,532,831 EXPENSES Program services: Inpatient 45,054,266 Outpatient 12,584,187 Community-Based 7,741,716 Shelters 5,279,640 Residential 7,458,944 Total program services: 78,118,753 Supporting services: Management and general 7,278,501 Total expenses 85,397,254 CHANGE IN NET ASSETS 135,577 Net assets beginning of year 9,889,682 NET ASSETS- END OF YEAR $10,025,259 ===========
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High Point & Affiliates 2019 Admissions
17
Families Total Female Male Trans UnknownTOTAL ADMISSIONS 364 32,526 13,863 18,651 11 1Inpatient 15,637 5,703 9,930 3 1ATS Brockton Addiction Treatment Center (Detox) 2,616 650 1,966 ATS Plymouth- (Detox) 2,107 538 1,569 CASTLE (24-hr program for ages 16-20) 435 169 265 1 CSS Brockton (Clinical Stabilization Services) 1,016 257 759 CSS Plymouth (Clinical Stabilization Services) 1,251 342 909 DDU Plymouth (Dual Diagnosis Unit) 1,186 340 846 High Point Hospital (Adult Psychiatric Units) 1,697 649 1,047 1High Point Hospital (Adolescent Psychiatric Unit) 340 167 171 2 High Point @ Jamaica Plain Section 35 (Detox) 460 460 High Point @ Jamaica Plain Section 35 (Clinical Stabilization Services) 408 408 MATC (Section 35) Men's Addiction Treatment Center- ATS 1,654 1,654 TSS New Bedford (Transitional Support Services) 512 168 344TSS Taunton (Transitional Support Services) 704 304 400WATC (Section 35) Women's Addiction Treatment Center- ATS 1,251 1,251Outpatient 12,953 5,297 7,656 1st Offender (Driver Alcohol Education) 822 247 575 2nd Offender (Driver Alcohol Education) 150 40 110 Children's Behavioral Health Initiative (CBHI) 179 74 105 CSP/Recovery Support Navigator/REACH/Recovery Coach (Community Support Program)
4,289 1,831 2,458
Home-based therapy 423 202 221 IPAEP (Intimate Partner Abuse Education Program) 165 7 158 Opioid Treatment Program (OTP) 328 176 152 Outpatient Treatment (adults and adolescents) 5,660 2,357 3,303 Structured Outpatient Addiction Program/Intensive Outpatient 332 169 163 ARCH 605 194 411 Residential 5 414 132 281 1 Family Preservation ProgramAdults 6 5 1 Children 8 4 4 Families 5 Graduate House 5 5 Harmony House 134 134 Monarch House 102 101 1 New Chapters 132 132 Unity House 5 5 WRAP House 22 22Family Centers 359 1,104 672 432 Fall River Family CenterAdults 49 38 11 Children 74 40 34 Families 38 Harbour House Family CenterAdults 83 66 17 Children 104 52 52 Families 59 Taunton Family CenterAdults 24 18 6 Children 27 12 15 Families 18 Scatter SitesAdults 296 239 57 Children 447 207 240 Families 244 Healthy Families Massachusetts (Brockton & Taunton) 313 228 85Adults 161 152 9 Children 152 76 76 South Shore Resource & Advocacy Center (domestic violence) 2,105 1,831 267 7 Beth Israel Deaconess Hospital- Ply. Domestic Violence Advocacy 331 326 3 2 Center-based services 206 200 6 Children's S.E.E. 24 13 11 Community-based services 294 281 13 DDTF (Drunk Driving Trust Fund) 11 7 4 SAFEPLAN 1,091 899 192 SHARES (Homicide Bereavement Program) 128 98 30 SSHAGLY (South Shore Alliance for Gay and Lesbian Youth) 20 7 8 5
LLeett tthhee NNuummbbeerrss SSppeeaakk......
InpatientInpatient
Patients:Patients:
15,63715,637
Recovery Recovery Coaches & Coaches & RecoveryRecovery
Navigators:Navigators:
3535
OutpatientOutpatient Clients:Clients:
12,95312,953
Domestic Domestic Violence Violence
Survivors:Survivors:
11,,99446611,,994466
2019 2019 Total Total
Admissions:Admissions:
3322,,5522663322,,552266
Staff:Staff: 778800778800 FullFull--timetime 440044440044 PartPart--timetime
Residential
Residential Services Services Provided to
Provided to 441144 441144 IInnddiivviidduuaallssIInnddiivviidduuaallss
Homeless Homeless
Families:Families:
335599335599
Number of ACT Number of ACT (Addiction (Addiction
Certification Training) Certification Training) Graduates:Graduates:
5050
TOTAL TOTAL Number of Number of
Beds:Beds:
799799
ARCH:ARCH:
605605
Nurses:Nurses:
144144
Clinicians:Clinicians: 249249
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HHiigghh PPooiinntt && AAffffiilliiaatteess LLeeaaddeerrsshhiipp BOARD OF DIRECTORS & OFFICERS
High Point Charles R. Maccaferri, Chairman Daniel S. Mumbauer, President & CEO Frank Collins, Treasurer Margaret B. Vulgaris, Clerk Mary O’Donnell, Alternate Clerk James Hatch, Director Jean Riley, Director Carl Soares, Director SEMCOA, Inc. Carl Soares, Chairman Daniel S. Mumbauer, President & CEO James Hatch, Treasurer Robert Almeida, Clerk Robert Bettencourt, Director Elaine Guillemette, Director Southeast Family Services, Inc. Daniel S. Mumbauer, Chairman & President James Hatch, Treasurer Deb Masciulli, Clerk Robert Bettencourt, Director Elaine Guillemette, Director Carl Soares, Director
EXECUTIVE LEADERSHIP
Daniel S. Mumbauer, MBA, MSA President & CEO Alfredo Gonzalez, MD Chief of Medical Services Allison Davidson, DO Chief of Psychiatry Assuncao Martins, BS Chief Financial Officer Susan Carreiro-Penacho, LMHC, LADC 1 COO of Outpatient Services Stephen R. Montembault, BA, LADC I, CADC II COO of Residential Services Kathy Spear, MSW, LICSW, BCD, CADC I COO of Community Services
Melissa Torrance, MSN, RN-BC, CARN COO of Inpatient Services Sara Bennett, LMHC, MS Chief Quality & Compliance Officer Melanie Reis-Baga, MSW, LICSW Director of Behavioral Health Coordinated Care Network Brad Scott, BA Chief Information Officer Millie Scott, AS Chief Human Resources Officer
MEDICAL LEADERSHIP Judith Austin, PMHNP-BC Psychiatric Nurse Practitioner- MATC CSS & BATC CSS Ronald Bugaoan, MD, ABAM-Certified Medical Director of MATC CSS Alan E. Cords, MD, FACS Physician, New Bedford Outpatient William Dilauro, DO Psychiatrist, Taunton Outpatient Robert Friedman, MD Physician, Taunton Outpatient Dr. Surjit Maniktala Medical Director of OTP Luis Molmenti, MD Psychiatrist, Medical Director of DDU, Plymouth
ADMINISTRATIVE LEADERSHIP
Mike Farias Director of Information Technology Jessica Hargrove, BS Director of Human Resources William Jardin, MA, MS, RN, NCC Director of Quality Debra Masciulli, AS Director of Payroll Services Nick Moniz Director of Information Security
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ADMINISTRATIVE LEADERSHIP (Continued)
Kathy Norris, MA Director of Community Relations Jared Spinola, AS Director of Health Information Systems Anne M. Zarlengo, BA, LADC I, CADC II, CCS Director of Training and Development; ACT Coordinator
BROCKTON PROGRAM LEADERSHIP
Toni Barra, BA Assistant Program Director of ARCH Karen Byers, RN BATC Evening Supervisor Susan Byrne Supervisor of Housekeeping Kevin Davis, MS, LADC I, CCFC Program Director of MATC Ricardo Dessalines Recovery Specialist Supervisor- MATC Melissa Gardner, NP Medical Nurse Practitioner- MATC, BATC, & Brockton Outpatient Linda Phillips Giordano, Recovery Specialist Supervisor, BATC Katie Gorham, NP Psychiatric Nurse Practitioner- BATC, MATC, Brockton Outpatient, & High Point at Jamaica Plain Lateefa Harrison Office Manager of Brockton OTP Andrea Harte, MSW, LICSW Program Director of Opioid Treatment Program & Brockton Outpatient Ann Marie Kennedy, M.Ed. Program Director of ARCH Danielle Lasden, NP Medical Nurse Practitioner- OTP & HP at Jamaica Plain Alicia McEnroy, MS, RD, LDN, CPT Dietician- Meadowbrook campus
Gina Millett, MA, LADC I, LSW Clinical Director of BATC ATS Joe Norton Director of Environmental Services, Meadowbrook campus Rosalee Pilling, MSW, LCSW Clinical Director of BATC CSS Jennifer Ramos, RN Nurse Manager, MATC Tammy Roy, RN Nurse Manager- BATC ATS; OTP Rachael Swain, MMHC Clinical Director of MATC CSS Terrence Todman, AS Dietary Manager of Meadowbrook campus Nenkerwon Troh, BS, MMHC Clinical Director, MATC CSS Jeffrey Vizarreta, MSW, LCSW Clinical Director of MATC CSS Willie Wiggins, MA Site Director of Meadowbrook campus Jestina Wolo, MPH, CHES Clinical Director of MATC ATS
FALL RIVER PROGRAM LEADERSHIP
Gina Andrade Interim Program Director of Fall River Family Center
HIGH POINT IN JAMAICA PLAIN
Rayann Batchelder, M.Ed., LADC I Program Director Matthew Umudi, RN Nurse Manager Fay White, M.Ed. Clinical Director
NEW BEDFORD PROGRAM LEADERSHIP
Leah Badolato RS Supervisor, WATC
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20
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NEW BEDFORD PROGRAM LEADERSHIP (Continued)
Wendy Bluis, BA, CADC Program Director of Family Preservation Program, SEMCOA Affordable Housing, & SEMCOA Laundry Genevieve Boykin, MS Clinical Director of WATC ATS Darlene Burns, LADC II Program Director of Monarch & WRAP Houses Stephanie Crossman, LICSW Clinical Director of New Bedford Community-Based Behavioral Health/Home-Based Therapy David DeMello, LMHC Program Director of New Bedford Community-Based Behavioral Health/Home-Based Therapy Trine Erichsen, M.Ed., Ph.D. Program Director of WATC April Estrella Office Manager of New Bedford Outpatient John Fortes, LADC I, MS Clinical Director of Community-Based Recovery Services (CBRS) Ricardo Franks, MS Program Manager of Unity House Steve Furtado, AS Director of Environmental Services- WATC & New Bedford Outpatient Carolyn Garland, BA Program Director of New Chapters Nancy Holland, MSW, LICSW Clinical Director of WATC CSS Belma Maestre Supervisor of Housekeeping- WATC & Admin. Edgar L. Martin, III Director of Environmental Services- Residential Services Tammy Neves, MA Clinical Supervisor of Monarch House Christine Sameiro, MS, LCSW Clinical Supervisor of Harmony House
Tina Santospago, MS Clinical Supervisor of New Bedford TSS Janet Shartle, M.Ed., LCSW Clinical Director of WATC CSS Shannon Sherman, RN Nurse Manager, WATC Michael J. Smith, MA, LADC 1 Clinical Director of New Bedford Outpatient Colleen Stanley, BA, LADC-1, MAPGS Program Director of Harmony House Karin Tiernan, MA Clinical Supervisor of New Chapters Carmen Viruet House/Case Manager Ryan Weipert, LMHC Clinical Director of New Bedford CBHI and Home-Based Services
PLYMOUTH PROGRAM LEADERSHIP Sarah Albert-Perry, MSW, LICSW Program Director of Plymouth Outpatient Tracey Beeman Supervisor of Housekeeping of Plymouth campus Stacey Colabello, LICSW Clinical Director of CSS Dave Davignon Director of Environmental Services Lisa Doubleday, M.Ed., LADC 1 Site Director of Plymouth campus June Duarte, LSW Interim Clinical Director of Plymouth ATS Kerry Hennessy, MSW, LICSW Clinical Director of Plymouth Outpatient Laurie Holmes, RN Director of Nurses, Plymouth campus Jessica M. Horan, LMHC Program Director of Plymouth Community-Based Behavioral Health/Home-Based Therapy Jennelle Klun Recovery Specialist Supervisor of Plymouth campus
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PLYMOUTH PROGRAM LEADERSHIP (Continued)
Kathleen Mooney, MSW, LICSW Clinical Director of Dual Diagnosis Unit Mandie Tardif, BS Dietary Manager of Plymouth Campus Christine Weckesser, AS Office Manager of Plymouth Outpatient
REGIONAL PROGRAM LEADERSHIP
Tara DeSousa, BA Program Director of Healthy Families: Brockton and Taunton-Attleboro programs Lyndsay Duarte, MS, PA-C Director of Centralized Admissions Hillary Dubois Farquharson, MS Director of Prevention Services Amy Goslee, BSN, RN Director of Nursing Kristin Hinson, BSN Director of Infection Control Lori Hoyt, LMHC Director of Intimate Partner Abuse Education Program Marissa Intravia Loring, MA, R-DMT, LMHC Director of Community-Based Behavioral Health/Home-Based Therapy William McCoy, BA, M.Div., CPE Director of Homicide Bereavement Services Michael J. Medeiros, BS Director of Dietary Services Robert Medeiros Director of Facilities Alan Meister, BS, M.Div., LADC 1 Program Director of Community-Based Recovery Services (CBRS) April Morse, LMHC Director of Drivers’ Alcohol Education & Interim Program Director New Bedford OP Catherine A. O’Brien, RD Dietitian, WATC & Plymouth campus
Ariel Shapiro, M.Ed., LMHC Program Director, Behavioral Health Community Partner (BH CP) Amy Sylvia, BA Drunk Driving Trust Fund Coordinator
SOUTH SHORE
RESOURCE & ADVOCACY CENTER Carolyn F. Bell, BA Coordinator of Domestic Violence Center-Based Services Sandra Blatchford, MA, MS Program Director Barbara Draffone Senior SAFEPLAN Advocate Kathleen Hoffman, CADC II Coordinator of Outreach & Education
TAUNTON PROGRAM LEADERSHIP Kelley Costello, MA, LMFT Program Director of Taunton Community-Based Behavioral Health/Home-Based Therapy Stephanie Crossman, MSW, LICSW Clinical Director of CBHI and Home-Based Services Amanda Foggie Office Manager of Taunton Outpatient Reun Nim-Branco, AS Program Director of Taunton Family Center Thomas Pereira, RN Taunton TSS Christine Robitaille, M.Ed., LMHC, CCMHC Program Director of Taunton Outpatient David Spilker, LMHC Clinical Director of Taunton Outpatient
As of December 1, 2019
22
High Point &
Affiliates
Annual Report
“Helping People to Change”
Inpatient, Outpatient, Community-Based, Residential,
& Shelter Services
