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Student Manual Career Preparation 2016 - 2017 “Open the book” - Coach CO Prepare for CAREER SUCCESS!

“Open the book” - Ole Miss Business · prominent LinkedIn URL customized career portfolio link social media sites professional name ity, State phone number email address picture

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  • Student Manual Career Preparation

    2016 - 2017

    “Open the book” - Coach CO

    Prepare for

    CAREER SUCCESS!

  • 2

    Table of Contents Calendar of Events 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Career Resources and Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    School of Business and Student Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    EmployUM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

    Resume Rubric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Career Preparation Student Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Oral Presentation Scorecard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Resume Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12

    Action Verbs and Descriptive Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-15

    Quantification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18

    Sample Bullets for Work Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-26

    Cover Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-32

    Thank You Letter – Sample Scholarship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

    Statement of Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

    References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35-36

    Majors and Business Career . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37-38

    Career Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39-41

    Dress for Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

    Career Assessment & Occupational Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

    Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-45

    Profile Optimization with LinkedIn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Internships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

    Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-56

    Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57-66

    InterviewStream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Employ UM Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68-70

    Thank You Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71-73

    Format Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74-75

    Negotiating Job Offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76-80

    Student Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81-84

  • 3

    Calendar of Events Fall 2016

    August 31, 2016

    Wednesday 10:30 AM – 1:30 PM

    Arrival Pavilion (between Holman and Conner Halls) Learn about the School of Business, campus resources, and

    student organizations. Participate – Network – Enter to Win!

    ______________________________________________________ September 22, 2016 Internship Fair Thursday School of Business Administration – Career Preparation Time: 10:30 AM – 12:30 PM Arrival Pavilion Contact: Wesley Dickens, [email protected] October 4, 2016 Fall 2016 – The All Majors Career Expo Tuesday The University of Mississippi Career Center Time: 1:00 – 4:00 PM Location: The Inn at Ole Miss (Ballroom) Contact: 303 Martindale, 662- 915 - 7174 October 4, 2016 Meet the Companies (Networking with Recruiters/Employers) Tuesday Time: 9:30 – 11:30 AM Location: M Club Room Contact: Lila Neely, [email protected]

  • 4

    Career Resources and Contacts:

    School of Business Martha “Meg” Barnes, Ed.S., NCC, BCC Director of Undergraduate Career Preparation & Instructor of Business Communication Holman Hall G6 (1st floor) [email protected] 662 – 915 – 2406 @bizbarnestoday www.linkedin.com/in/marthabarnes

    Wesley Dickens, M.A. Coordinator of Career Preparation and Internships Adjunct Faculty Business Communication Holman Hall G7 (1st floor) [email protected] 662 – 915 – 6546 www.linkedin.com/in/wesleydickens

    Services for Business majors include: Resume Review Interview Tips Business Communication Networking Events Mock Interview Job Search Strategies Career Planning Strengths Assessment

    Business Communication Instructors and Adjuncts: Ms. Meg Barnes Mr. Wesley Dickens Mr. Blake Dubinski Ms. Sarah Gray Dr. Jonathan Harrington Dr. Jere Littlejohn Ms. Teresa McCarver Dr. Linda Spargo Dr. Julia Welch

  • 5

    School of Business and Student Connections:

    Ole Miss Business Careers Like Us

    Ole Miss Business School - Like Us Undergraduate Program

    University of Mississippi Career Center Like Us

    Ole Miss Business @UMBus_undergrad Follow Us

    Student Organizations Engage & Lead

    with Us

    UM Career Center Database Register with Us

    Ole Miss Business School Alumni Link with Us Career Network https://help.linkedin.com/app/answers/detail/a_id/530/~/linkedin-learning-webinars https://university.linkedin.com/linkedin-for-students

    Career Center Mock Interview with Us

  • 6

    EmployUM: The First Things to Know about Career Preparation EmployUM

    Schedule and Prepare…

    I. LOGIN (Hit the Green Button – not the “Click here to register”! link) on the EmployUM database through the Career Center. http://career.olemiss.edu/logon.html

    Your Username: [email protected] [example; enter your full Ole Miss E-mail address]

    Your Password: ######## (Your password is case-sensitive.) [example – do not enter the 0; Your Student ID #

    without the initial “0” is your initial password.]

    Student Login

    Welcome to The University of Mississippi Career Services System.

    Registered Users: Enter your username and password below and click LOGIN.

    New Users: If you have NOT registered with this site before, click the registration link below to create a new account.

    Important:

    Using a PC? We recommend Internet Explorer version 8.0 or higher. If you need to upgrade or install your browser, click here.

    Using a Mac? We recommend Firefox version 1.5 or higher. If you need to upgrade or install your browser, click here. You should disable any popup blocker when using this site.

    For further assistance, please contact our office at (662) 915-7174 or [email protected].

    User Name :

    Password :

    Login

    Click here to register!

    Forgot your password?

    II. Complete your student profile and upload a resume and cover letter through the Database (My Account – My Documents). A statement of purpose can be substituted for the cover letter.

    http://career.olemiss.edu/logon.htmlmailto:[email protected]://www.microsoft.com/windows/ie/default.asphttp://www.mozilla.com/firefox/https://myinterfase.com/olemiss/Account/Registerhttps://myinterfase.com/olemiss/Account/ResetPassword

  • 7

    EmployUM

    III. After your EmployUM Registration is active, please login and look for the Schedule tab. You will be able to view on-campus recruitment opportunities through this database.

    IV. If you experience difficulty with the EmployUM system or the registration process, you can connect with Meg Barnes (Holman G6), Wesley Dickens (Holman G7), or the Career Center – 303 Martindale Center, 662-915-7174.

    V. After the completion of your EmployUM registration, please login to the EmployUM, go to My Account, My Documents, and upload your polished resume and set as your default resume.

    You are now ready to be a potential candidate for On-Campus Recruitment! Congratulations!

    If you have continued problems during the EmployUM registration process or access, please contact Career Services, 662 – 915 – 7174 or [email protected] If you need assistance with the Career Preparation process, please contact the School of Business Career Preparation, 662 – 915 – 2406 or [email protected] or 662 – 915 – 6546, [email protected] OR Drop by the Career Preparation Corner – Holman G7 and Holman G6 (1st floor). (This is not the ground, but the street level on the side of the Lyceum and Library.)

    mailto:[email protected]:[email protected]:[email protected]

  • 8

    Student Name: __________________________________ Date: _______________ Resume Rubric

    Business Career Prep Resume Rubric Stand out!

    (3 pts) Stand up…

    (2 pts) sit down & edit

    (1 pt) Professional Header. Contact info Score: 3 2 1

    Name font 16 (minimum) ▪ Name prominent ▪ LinkedIn URL customized ▪ career portfolio link ▪ social media sites professional

    name ▪ City, State ▪ phone number ▪ email address

    picture on a U.S. resume ▪ personal info ▪ clip art ▪ color text on a traditional resume ▪ an inappropriate email address ▪ missing key contact info ▪ non-professional phone greeting

    Objective, Summary, Highlights or Headline Score: 3 2 1

    targeting toward each job announcement ▪ guided by the criteria and key elements of the job position

    omission ▪ loss of opportunity to impact on the top third for a specific audience

    generic statement of self-assessment and/or desired position

    Format Score: 3 2 1

    white space ▪ consistent margin ▪ tool is professional in appearance ▪ easy to scan with a glance ▪ conservative & standard font ▪ one page resume unless second page is relevant (if needed then give name header on page 2) ▪ use of one font only

    format choice (trad vs funct vs hybrid) determined based on marketability ▪ unique format for specific field but professional ▪ overuse of lines, borders, boxes, texts, italics, bold ▪ order of sections does not optimize effectiveness

    inconsistent format ▪ hard to read and scan ▪ no clear headers ▪ not in reverse chrono order ▪ too long or too short ▪ references on resume ▪ salary requirements ▪ uncommon abbreviations ▪ distracting ▪ multiple fonts and sizes that are inconsistent in structure

    Education Score: 3 2 1

    organized and well defined ▪ university, location, grad date, major, degree, GPA if 3.0 or over, study abroad exp, relevant course work ▪ research/projects ▪ concentration & specialty

    basic information present but lacks order and missing elements

    missing crucial information, such as University of Mississippi as an institute on the resume ▪ major not listed ▪ degree not listed

    Experience Score: 3 2 1

    powerful action verbs ▪ quantify with #, $, or % as appropriate in tasks/roles ▪ titles ▪ dates coordinate ▪ bullet statements ▪ consider both paid and unpd exp ▪ results vs. duties ▪ in-field experience ▪ appropriate use of industry specific language

    could be polished for more impact ▪ diversity of action verbs in tasks/roles ▪ tense of verb is incorrect ▪ lacks location and dates ▪ use of "duties included" or "responsible for" vs. action verbs and results ▪ out-of-field & volunteer exp

    narrative format; personal pronouns - "I" "me" "my" ▪ no action results or tasks ▪ provides info on company vs. the individual

    Skill sets Score: 3 2 1

    illustrated transferable skills with examples ▪ industry based certification ▪ licensure reflected

    computer ▪ foreign language ▪ lab procedures ▪ business communication ▪ ▪software/system ▪ mgmt. ▪ ▪innovation ▪ presentation

    none or limited ▪ unspecific info given

    Extracurricular Activities Score: 3 2 1

    reflected the individual involvement, contributions, honors' criteria, dates, skills, abilities, and results ▪ included leadership roles

    listed the organization no activities included or described

    Written Communication Skills Score: 3 2 1

    action verbs sprinkled throughout ▪ quantification of results for impact ▪ strengths interwoven ▪ no apparent mistakes with grammar & spelling

    action verbs are minimal in writing ▪ passive words written such as helped, assisted, worked ▪ passive voice ▪ one grammar error ▪ minimal results or outcomes

    lacking action verbs ▪ lacking quantification of results and accomplishments ▪ multiple errors with grammar and spelling

    TOTAL: _____ 21 - 24 pts: exceeds expectations 16 - 20 pts: minimal expectations 15 &↓ or a 1 pt: does not meet expectations

  • 9

    Ole Miss Career Preparation Student Survey School of Business – Communication for Employment

    DATE: ______________________

    Rate your knowledge of Career Prep before the career preparation activities: 1 2 3 4 5 Not knowledgeable Very knowledgeable Rate your knowledge of Career Prep after the career preparation activities: 1 2 3 4 5 Not knowledgeable Very knowledgeable Helpfulness of activities: 1 2 3 4 5 Not helpful Very helpful I can develop the eight sections of my Resume, meeting the minimal expectations, as assessed by the Rubric: 1 2 3 4 5 Not confident Very confident I can deliver an oral presentation, meeting the minimal expectations, as assessed by the Presentation Scorecard: 1 2 3 4 5 Not confident Very confident Rate your overall satisfaction with these activities: 1 2 3 4 5 Dissatisfied Very Satisfied

    Please provide feedback, comments, and suggestions for this activity or for your career/ professional development. This aggregated data and information may be posted for staff/faculty and student review, public viewing results, and used in quality improvement and effectiveness initiatives.

    What did you learn from the Career Preparation activities? ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________

    Comments/Feedback: ____________________________________________________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________

  • 10

    Oral Presentation Scorecard

    Student Name: _________________________________________ DATE: _____________________

    3 = Exceeds expectations 2 = Minimal expectations 1 = Does not meet expectations

    Subject/Content (credible and professional language) 3 2 1 Believable

    Enthusiasm for content/topic

    Complete

    Up-to-date

    Familiarity with content - details given

    Evidence given

    Organization (effective planning of presentation) 3 2 1 Clear - main points given

    Seamless flow

    Pattern: topical, chronological, problem/solution, cause/effect…

    Transitional statements

    Reference and reinforce key elements Conducted within timeframe and time limit

    Body Language (owns the stage) 3 2 1

    Appropriate eye contact - shoulders squared - good posture

    Conveys confidence - commands attention

    No tapping, hair twirling, fidgeting, swaying, rocking, hands in pocket

    Delivery (connects with audience) 3 2 1 Conversational tone

    Opening grab (humor, story, startling statistic, make audience think, invite participation)

    Avoids fillers (ah - um - you know - you guys - like…)

    Steady pace

    Pauses for emphasis (sink in)

    Articulate Fun and responsive for audience

    Summary (reinforces and emphasizes purpose and direction) 3 2 1 Keyword reminders

    Tell 'em what you told 'em again

    Visual aid (PPT slide, brochure, flyer, infographic, prop, chart, picture, model, object) 3 2 1

    Enhance understanding through simplicity (no more than 1-3 bits of information)

    Add variety

    Support claims Lasting impact

    Impression and Influence 3 2 1 Appearance matches topic/content

    Persuades/Influences

    Dresses appropriately and professionally

    "Sells" their knowledge, skills, and abilities

    "Sells" their experiences, strengths, and softskills

    Authenticity

    Overall Rating 3 2 1

  • 11

    Resume Samples

    Your name Oxford, MS

    [email protected] [email protected] 662 – XXX – XXXX

    LinkedIn URL

    Summary or Headline or Targeted Objective: Education: University of Mississippi University, MS Expected Graduation: May 2015 Bachelor of Business Administration Major: Minor: Cumulative GPA: 3.28 Major GPA: 3.52 Relevant coursework: Research or Capstone Project(s):

    Senior Management Project: “Communication and management of four generations in today’s workplace” – A guidebook for direct line managers and supervisors

    Experience: ABC Insurance Company Oxford, MS 2013 - current Marketing Developer

    Created a marketing plan for an insurance company with goals, strategies, tactics, and implementation timeframes

    Developed 2 campaigns for 2 highlighted services with an increase of service sales of 5% and 11%

    Created and generated social media platforms for the company, with a Facebook Fan Page and Twitter, with 867 Likes/368 visits and 1,126 Tweets/277 Followers/39 Favorites

    Rebel Book Mart Oxford, MS 2011 – 2013 Merchandiser

    Designed 50+ print advertisements for new sales product promotion

    Initiated a program of seasonal product displays with a sales increase of 14% in the targeted products

    Implemented and administered SNAPfulfil, an inventory management software for this bookstore Honors, Involvement, & Leadership: Associated Student Body University of Mississippi Student Senator 2014 – current Ole Miss Business Organization/Club Director of Programming 2014 – current Dean’s Honor Roll 3.5 GPA SP-SU-FALL 2014 Service Organization Volunteer 2012 – current Student Organization Social Events Coordinator 2012 – current Philanthropy Chair 2011 – current Skills: Microsoft Office Suite Adobe Creative Suite Enterprise Mobility Suite Database Administration Social Media Platforms Proficiency in German

    mailto:[email protected]:[email protected]

  • 12

    Resume Sample

    Your name Email Address 123.456.2345

    Objective: To obtain a Marketing Internship position with Trustmark Bank Education: University of Mississippi University, MS Bachelor of Business Administration May 2017 Major: Marketing; Minor: Spanish Overall GPA: 3.0; Major GPA 3.3 Financed 50% of my education through work and scholarships (optional)

    Cambridge University Cambridge, UK Summer Session July 2015 Work Experience: Stuart and Marley London, UK June 2015

    Marketing Intern

    Increased targeted marking efficiently by reorganizing customer profiles

    Created multimedia interactive presentations for the sales team with the acquisition of 2 new clients

    Decreased supply costs by 10% by designing online fact sheets University Hallmark Anytown, MS January 2014-Present Sales Associate

    Collaborated with a team that increased annual sales by 20%

    Decreased employee turnover by 40% through innovative training

    Improved dissemination of weekly sales reports Volunteer Experience: Sorority Name University, MS Dec 2013-Nov 2014

    Event Planning Chair

    Designed over 50 print advertisements and posters promoting sorority events

    Planned and coordinated 62 social events for over 300 women

    Implemented QuickBooks accounting system to budget and track event purchases Honors and Activities:

    Dean’s Honor Roll (3.5 GPA), 3 semesters

    Academic Excellence Scholarship recipient

    Representative for the Associated Student Body, 2 semesters

    The Agency (UM School of Business Student Marketing Organization)

    Intramural Basketball team, 3 semesters

    Various volunteer activities through sorority/fraternity Relevant Courses:

    (write out the full name of the course NOT the course number)

    Consumer Behavior Availability: August 2017 (optional)

  • 13

    Build your resume with these action verbs in the field of Business.

    Administrative and Organizational Approve Arrange Assemble Catalogue Collect Communicate Compile Coordinate Develop Disseminate Distribute Ensure Examine Execute Explain File Formalize Host Implement Increase Initiate Install Log Maintain Measure Monitor Obtain Operate Organize Perform Plan Prepare Present

    Preserve Process Record Register Reorganize Review Route Schedule Streamline Submit Supply Update

    Communication Answer Apprise Author Brief Clarify Collaborate Compose Condense Construct Contact Convey Customize Demonstrate Draft Edit Educate Enlist Familiarize Influence Introduce Listen Observe

    Proofread Publicize Publish Reconcile Recruit Refer Reinforce Screen Speak Summarize Translate Write

    Creative & Innovative Compose Conceive Conceptualize Create Design Devise Fashion Formulate Invent Launch Modernize Originate Pioneer Revamp Revitalize Revolutionize Shape Stimulate

    Finance & Economics Accumulate Accrue Adjust Allocate Allot Apply Appraise Assess Audit Avert Balance Budget Calculate Conserve Control Correct Correspond Counteract Cut Decrease Defray Detail Disburse Divest Economize Estimate Net Qualify Quantify Retrieve Solve Source

    300+ Action Verbs

  • 14

    Management Accelerate Accomplish Administer Advise Advocate Analyze Appoint Approve Assign Attain Authorize Boost Chair Coach Compute Conduct Consolidate Contract Correspond Counsel Critique Delegate Deliver Determine Diagnose Direct Discuss Document Elect Eliminate Encourage Enhance Enlist Establish Evaluate Facilitate Focus Forecast Form Foster Found Gather Govern Guide Handle Head Hire Identify Implement Improve Inform Inspect

    Inspire Instill Institute Instruct Integrate Interpret Interview Investigate Lead Manage Mentor Merge Moderate Modify Motivate Navigate Negotiate Order Originate Overhaul Oversee Pilot Preside Prioritize Produce Project Promote Recommend Recruit Report Represent Research Respond Resolve Retain Secure Spearhead Sponsor Standardize State Start Strengthen Supervise Sustain Systematize Teach Terminate Testify Train Verify

    Management Information Systems Adapt Chart Classify Code Consult Convert Debug Detect Discover Expand Fabricate Form Fortify Generate Install Interface Invent Map Program Repair Restore Survey Test Transmit Troubleshoot

    Market Advertise Attain Attract Augment Broaden Centralize Convince Display Dissuade Deliver Entertain Exceed Excel Expedite Familiarize Gain Generate Guide Illustrate Influence Leverage Model

    Modify Orchestrate Outpace Penetrate Persuade Propose Prospect Purchase Pursue Shadow Solicit Solidify Supplement Tap Transform

    Risk Management & Insurance Acquire Arbitrate Assess Confer Expose Mediate Mitigate Moderate Rectify Regulate Request Retain

    Omit these words: Helped Assisted Tried Loved Worked Responsible for Tasks included

  • 15

    Descriptive Words • Accurate • Accurately • Active • Acuity • Adaptable • Adept • Alert • Ambitious • Analytical • Artful • Assertive • Astute • Attentive • Attractive • Aware • Bright • Broad • Broad-based • Broad-minded • Calm • Caring • Challenging • Competent • Conscientious • Consistent • Constructive • Contagious • Contributed greatly • Courageous • Creative • Deep insight • Deft • Dependable • Determined • Diplomatic • Diplomatically • Disciplined • Discrete • Distinctive • Diverse • Diplomatic • Discrete • Distinctive • Diverse • Driving • Dynamic

    • Earning Respect • Economical • Efficient • Efficiently • Energetic • Energetically • Enriching • Enterprising • Enthusiastic • Exceptional • Expert • Extensively • Extraverted • Fair • Firm • Forceful • Helpful • Highest • High-level • Highly • Honest • Honestly • Humanizing • Humorous • Imaginative • Increasingly Able • Independent • Innocent • Innovative • Instrumental • Kind • Lead • Leading • Lifelong • Logical • Loyal • Masterful • Mature • Methodical • Natural • Never Forgets • New and Improved • Objective • Observant • Open-minded • Optimistic • Outgoing • Outstanding

    • Perceivable • Perceptive • Persistent • Persistently • Personable • Pioneering • Pleasant • Positive • Productive • Proficient • Punctual • Quick • Readily • Realistic • Refined • Reliable • Repeatedly • Resourceful • Responsible • Responsive • Self-reliant • Self-trained • Sensible • Sensitive • Significant • Significantly • Sincere • Sophisticated • Stimulating • Strong • Strongly • Successful • Sympathetic • Systematic • Tactful • Talented • Thoughtful • Trained • Uncommon • Unique • Unusual • Unusual Grasp • Urgently • Versatile • Vigorous • Well-balanced • Well-rounded

    When it comes to fine-tuning your interview, a presentation, resume and cover letter, take a look at this list of

    descriptive words! You might find the perfect word to describe your soft skills as well as your personality traits! Take a look!

  • 16

    Quantification

    Action/Accomplishment/Quantification on a Resume

    Qualitative/Descriptive Quantitative (impact & magnitude) A top performer for division in FY 2014 #2 in sales performance in the Southeastern region for FY 2014

    Strong Communicator 95% customer service satisfacction rating for FY 2014

    Effective trouble shooter Prevented a crane shut down for Summer 2014, saving

    $20K per day during the turnaround

    Job Accomplishment Statements

    Processed 50+ book orders a day…

    Cut production time by 25%...

    Ensured the safety and well-being of 20 swimmers under the age of 12…

    Financed 80% of education through scholarships and summer work…

    Prepared and updated over 300 patient files…

    Tutored a learning disabled student and helped him raise his grade for a “D” to a “B” in one semester…

    Planned and directed annual weekend retreat for over 500…

    Founded the Poetry Society and increased membership from 3 to 50 within six months…

    Awarded employee of the month four times…

    Trained and supervised five employees…

    Best 2nd

    Grew 23%

    The Top Top 3

    Better 13

    Improved #7

  • 17

    Skills

  • 18

    Skills Checklist Employers often grade job candidates on relevant skills before offering a job or determining a salary. Here we’ve grouped skills into hard (data, things and other practice-based skills) and soft (people, adaptability, and other personality-based skills). Don’t be fooled by the titles though, soft skills are not always easy to master and even though many are personality-based, all can be learned.

    Rate yourself for each skill: 1 – I have mastered this skill.

    2 – I have a good handle on this skill. 3 – I need improvement here.

    4 – I need to work much more on this skill. 5 – I don’t have familiarity with this skill.

    Hard skills: • _____Speaking a second language • _____Recognizing and analyzing problems and designing solutions • _____Designing web pages using HTML • _____Creating still and moving photography using hardware such as digital cameras • _____Manipulating digital photographs and images using software such as Photoshop • _____Writing skills • _____Research skills • _____Speaking easily before groups of all sizes • _____Free-hand drawing • _____Math skills • _____Observation and memory skills • _____Using common computer applications: Excel, Outlook, Explorer, etc. • _____Using the most common hardware and software used in my field • _____Knowing the procedures, regulations, and laws in my field • _____Adaptability: I have lived (not just visited) outside my home country

    Soft skills: • _____Meeting new people • _____Conversing easily with people of all ages and backgrounds • _____Remembering the names and titles of new people that I meet • _____Making others feel comfortable in awkward situations • _____Thinking quickly when presented with sudden challenges

    _____I prefer a challenge that teaches me a new skill over taking the easy familiar route • _____Arriving early and well prepared for appointments, meetings, work, and class • _____Working well in team situations • _____Organizing people and delegating tasks • _____Working for long periods of time without losing my enthusiasm • _____Committing myself to tasks I don’t particularly enjoy but know must be done well • _____Not being devastated by criticism and not inflated by praise • _____Not needing constant feedback to know I am doing a good job • _____Working well with people even when I do not like them personally • _____Keeping confidential or sensitive information • _____Making the best of a less than ideal situation • _____Understanding the history of my field including important events, trends, products, and people • _____Following current events in global business, politics, and popular culture • _____Knowing who the leading industries and organizations are in my field

  • 19

    SAMPLE BULLETS FOR WORK EXPERIENCE Secretarial or Administrative Duties

    Performed various administrative duties

    Answered and directed telephone calls

    Received and recorded telephone messages

    Scheduled appointments for staff

    Provided hospitality service to clients prior to meetings

    Composed correspondence and edited other mailings

    Organized efficient filing of documents and other reports

    Distributed daily, weekly, and monthly reports

    Evaluated office progress with supervisor

    Demonstrated customer service skills through interaction with clients

    Generated documents using various software programs

    Created innovative forms for tracking budget changes and inventory control

    Handled petty cash transactions

    Achieved “x” words per minute on word processor

    Translated dictation for correspondence and legal documents

    Opened mail and directed it to the proper staff

    Served as a runner to various legal firms (other offices, post office, etc.)

    Prepared daily calendars for all staff

    Secured plane, hotel, and car reservations for staff

    Communicated with customers; aided them in understanding payment process

    Assistant Secretary

    Processed correspondence and other mailings

    Prepared massive recruiting mail-outs

    Scheduled appointments for staff and answered incoming calls

    Prepared expense reports on Excel

    Demonstrated reliability and dedication procedures for customer service

    Provided runner service for efficient movement of inter-departmental correspondence

    Established excellent working relationship with other staff

    Achieved 80 WPM on computer

    Monitored budgetary control with support staff

    Accurately maintained personnel files for XXXX employees

    Composed and updated conference schedules

  • 20

    Sample Bullets for Work Experience

    Office Assistant/ Runner and File Clerk

    Scheduled appointments for staff

    Served as runner to various administrative offices/ legal firms

    Answered and directed incoming calls to the appropriate departments

    Organized supplemental documents OR conducted monthly inventory audit

    Expanded office services through prompt delivery of documents

    Filed civil claims in court for clients represented by attorney

    Provided runner services to attorney and staff

    Organized employee files and documents

    Distributed company newsletter weekly

    Contributed with the editing of company handbook

    Filed various reports and records

    Answered multi-phone line system and transferred calls to appropriate staff members

    Performed errands and office duties

    Delivered supplies and documents to appropriate departments and authorized staff

    Mail Clerk/ Assistant Sales Clerk

    Operated and maintained all mail equipment

    Supported open communication between mail division and other departments

    Generated and established professional relationships with national mail services

    Conducted merchandise inventory processes

    Sorted, monitored, and delivered mail to all departments

    Completed various store duties assigned by manager

    Sales Department Manager

    Generated sales through client contact and customer assistance

    Conducted temporary and permanent price changes on merchandise

    Created and coordinated merchandise displays

    Maintained department organization in keeping with store specifications

    Performed inventory control with store manager

    Conducted marketing research, analysis, and reports

    Provided advertising and promotional leadership

    Authorized pricing over-rides

    Sales Representatives

    Advertised and promoted “whatever” sales to customers

    Generated annual sales of $$$

    Organized and maintained product inventory

    Evaluated product sales and recommended price changes

    Negotiated services based upon company objectives

    Trained new sales representatives

    Developed expertise in customer service and “closing the sale”

    Facilitated skills gained though marketing courses

    Greeted customers and determined their specific needs

    Established and set new sales records for the “first time ever of past summer workers or whatever”

  • 21

    Sample Bullets for Work Experience

    Effectively demonstrated product to customers

    Generated and presented narrated PowerPoint presentations

    Maintained zero inventory loss through careful monitoring

    Customer Service Representative

    Provided professional and cordial environment for customers and co-workers

    Developed advanced knowledge of product and its effectiveness

    Fostered superior customer relations through diligent attention to customer needs

    Diplomatically handled confrontational situations

    Efficiently handled customer requests

    Effectively demonstrated professional and ethical standards of customer satisfaction

    Assistant Customer Service Manager

    Successfully performed sales duties in and out of the office

    Prepared nightly sales reports and bank deposits

    Recorded large volumes of daily sales

    Successfully performed nightly managerial duties

    Trained new employees in office and at the register

    Maintained positive customer relations through knowledge service

    Conducted daily inventory of merchandise

    Service and Sales Representative

    Managed efficient site facility through operation and organization

    Negotiated and obtained client accounts

    Actively participated in product installation

    Provided positive customer service

    Responded to customer complaints

    Maintained high volume of sales with minimal returns

    Offered purchase selection options with customers

    Telemarketer/Marketing Promotional Coordinator

    Consistently maintained highest average of surveys per hour among 18 employees

    Effectively communicated product excellence and market prominence to customers

    Created promotional product displays for public recreational events

    Marketed various product lines to businesses in assigned territories

    Maintained appropriate product inventory necessary to facilitate customer deadlines

    Provided professional representation of employer from home based operation

    Developed non-assertive approach to cold calling with 95% success rate

    Account Executive

    Serviced large corporation with cellular services

    Trained new employees on company procedures and use of product

    Calculated and transmitted weekly sales commission reports to headquarters

    Conducted monthly inventory/audits of company products

    Maintained appropriate supply of company products for resale

  • 22

    Sample Bullets for Work Experience

    Exercise Specialist

    Conducted fitness assessments for diverse clientele

    Created exercise pattern and food plans for clients

    Designed, marketed, and implemented various fitness classes’ served as class instructor when needed

    Provided customer with home exercise prescriptions

    Maintained exercise equipment to exceed product minimums

    Followed safety procedures and facility policies when working with clients

    Evaluated effect of prescription drugs on exercise ability

    Surgery Assistant

    Transported patients to and from surgery

    Organized surgery suites for various procedures; assisted doctors during surgery

    Sterilized surgery room and equipment

    Recorded inventory used for each surgery

    Provided compassionate patient support and understanding prior to surgery

    Established professional working relationship with physicians and nursing staff

    Gained greater knowledge of medical terms, patient illness, and medical procedures

    Youth Services, Childcare, Counselor

    Transported “x” number of children a week; planned daily activities

    Diplomatically handled confrontational situations

    Acted as a liaison between camp directors and youths

    Taught various camping directors and youths

    Provided youth behavioral education by assessment of their interpersonal skills

    Reported weekly progress to parents

    Co-taught and co-prepared daily projects with # children

    Gained hands on experience through day to day interaction with children

    Followed safety procedures and facility policies and taught them to children

    Counselor/ Camp Worker

    Demonstrated professionalism and kindness in daily activities

    Provided leadership in daily activities, scheduling, and planning

    Maintained positive attitude and provided professional counseling

    Delegated appropriate responsibilities to assistant counselors

    Created and supervised daily activities for young children

    Served as a mentor to young children; corresponded with parents daily

    Accompanied and supervised XXXX youth on weekly outings

    Obtained First Aid and CPR certifications

    Instructed, guided, and motivated students using various tactics

  • 23

    Sample Bullets for Work Experience

    Teacher’s Assistant/ Student Teacher

    Planned daily activities for Physical Education classes

    Mediated disputes between students

    Taught and prepared daily projects

    Gained hands on experience through day to day interaction with children

    Encouraged students to follow school policy, safety rules and other regulations

    Interacted with parents during teacher conference and visitation days

    Planned and organized materials for thematic units and portfolio

    Used systematic lesson planning while emphasizing long and short term goals for assessments

    Implemented positive classroom management strategies

    Monitored XXXX children daily; reported weekly progress to parents

    Mediated disputes between students

    Completed course outlined by administration

    Monitored students and closely observed behavior during activities and exams

    Head Manager/ Student Worker, Basketball Office, or other Athletic Office

    Supervised staff of three managers to facilitate smooth functions of team management activities

    Organized and maintained inventory of equipment, uniforms, and other court supplies

    Coordinated movement/ delivery of equipment, uniforms and other supplies to “away game locations”

    Developed expertise in dealing with the press, University administrative staff and fans

    Monitored team member activities on and off campus

    Recorded basketball games for historical archives using professional video equipment

    Co-evaluated with coaches’ lead player physical condition

    Verified floor analysis of scores with timekeepers records

    Co-registered summer camp participants with support staff

    Reviewed recruitment files and procedures with guidance by support staff and coaches

    Resident Advisor/ Desk Worker

    Complied with university residential polices

    Generated enthusiasm among residents to maintain clean public areas

    Prepared weekly work schedules and resident hall reports

    Conducted regular staff meetings and resident meetings

    Maintained excellent relationships with residents and staff

    Collected fees for various rental items at residence halls

    Provided residents with available housekeeping and entertaining items

    Compiled maintenance requests and forwarded them to the appropriate areas

  • 24

    Sample Bullets for Work Experience

    Part-Time Summer Work

    Environmental Engineer Assistant

    Maintained horticultural environment of city property

    Repaired and serviced city motorized arteries and walkways

    Installed and repair existing city waste lines

    Worked with landscape artists to enhance public grounds

    Performed weeding, pruning, and irrigation maintenance services

    Contributed to beautification of local highway systems

    Followed guidelines of city planning commission

    Maintained lawns, shrubs, and bedding; assisted full-time crew with various duties

    Assembled various equipment for temporary company

    Animal Caretaker/ Assistant Veterinarian

    Exercised and groomed XXXX dogs daily

    Trained dogs to perform tricks and obey commands

    Increased owner knowledge of essential animal care

    Provided information about spaying and neutering to new animal owners

    Accompanied and assisted veterinarian on house calls

    Ensured a disease free and healthy environment

    Recreational Manager

    Prepared baseball fields and softball fields for summer activities

    Umpired summer baseball fields and softball games

    Compiled general statistics for summer league games

    Performed pre-season sales with ticket agent

    Prospected local businesses for in-kind donations to support sporting events

    Lifeguard/ Water Safety Instructor

    Educated citizens about water safety and provided swimming lessons

    Provided a safe, clean, and friendly environment for customers

    Maintained pool safety and increased knowledge regarding the facility’s policies

    Utilized surveillance skills to recognize and prevent injuries

    Scheduled staff and pool maintenance tasks with the manager

    Cashier/ Store Runner

    Maintained adequate canned goods and produce inventories

    Reviewed and corrected pricing of store goods

    Delivered produce to customers on regular schedule

    Distributed weekly advertisements to various offices and residents

    Performed accurate and timely customer transactions

    Performed cash transactions at the register

    Advertised and promoted incoming products

  • 25

    Sample Bullets for Work Experience

    Restaurant Worker

    Servers

    Provided positive customer service in a high pressure environment

    Handled daily cash transactions averaging $$$

    Built professional relationships with managers and other co-workers

    Recorded food sales, credit card sales, and cash sales

    Established loyal customers relationships through friendly and timely service

    Handled cash and credit card transactions

    Host/Hostess

    Greeted customers at the front entrance

    Organized dining areas and table settings

    Reconciled daily cash drawer

    Maintained customer services with the servers

    Answered phoned and handled takeout orders

    Provided customer with friendly and professional service

    Trained new hostesses in duties

    Adhered to restaurant policies and procedures

    Management

    Coordinated weekly employee work schedules

    Trained/ hired new employees

    Built professional relationships with other co-workers

    Reinforced positive image through cleanliness, appearance and attitude

    Performed food service and hostess duties during high traffic

    Established loyal customer relationships through professional and friendly service

    Fostered employee loyalty through positive management practices

    Prepared serving entrees

    Planned weekly menus, made changes when necessary

    Prepared budgeting payroll and other services with the supervisor

    Supervised banquets and other restaurant group events

    Promoted employees through positive reinforcement of their ability

    Reconciled cash intake

    Organized dining areas and table settings

    Open and closed the restaurant

    Handled cash and credit card transactions

    Consistently met monthly sales objectives

    Planned and conducted weekly staff meetings; adhered to open door policy for every employee

    Crew Leader

    Recruited and trained new employees

    Rewarded for timely and accurate service in all areas of responsibility

    Exhibited positive knowledge of consumer product

    Created positive work environment

    Encouraged employees to accurately and effectively perform duties

    Served as liaison between crew and management

  • 26

    Sample Bullets for Work Experience

    Obtained an understanding of crew duties and responsibilities; communicate information to crew

    Supervised employees throughout day to day operations and implemented internal controls

    Fostered teambuilding skills amongst team members

    Factory Worker

    Arm Frame Builder

    Assembled frames

    Developed expertise in team execution

    Maintained and cleaned equipment

    Established cooperative relationships with other workers

    Hardware and Assembly Worker

    Maintained accurate inventory of line materials

    Received and recorded merchandise at dock

    Established cooperative relationships with other workers

    Janitorial

    Maintained cleanliness of building and grounds

    Provided efficient and effective service

    Maintained supply inventory

    Established cooperative relationships with other workers

    General Line Worker

    Learned various line work positions

    Successfully completed each assembly prior to schedule

    Transported work materials to and from workstation

    General Laborers

    Maintained cleanliness of building and grounds

    Operated and maintained all equipment

    Tested equipment and performed analysis to determine problem sources

    Participated in construction of new houses

    Carried supplies to and from the work site

    Developed landscape plan for homes and businesses

    Calculated supply quantities needed for individual jobs

    Maintained appropriate inventory for construction project

    Monitored work efficiency for other laborers

    Negotiated services for subcontracts

    Farmer/Farm Assistant

    Selected crops for proper soil rotation; operated farm equipment for planting and harvesting of crops

    Maintained and repaired farm equipment during slow season

    Selected and purchased livestock; achieved advanced knowledge of animal husbandry

    Cleaned and restocked animal stalls

    Organized seasonal laborers during harvest

  • 27

    Cover Letter

    Next Step!

    Cover Letters Read through the job or internship description

    and use the cover letter to describe how your experiences and skills relate to that opportunity.

    Sell yourself!

    The right cover letter will get the reader interested enough to look at your resume!

    www.olemissbusiness.com/career

    Cover Letters • Cover letters should be one page in length and around three to four paragraph

    longs. • The letter should be written in a professional business format and printed on the

    same paper as your resume. • The letter heading should include your return address, the date, the person to

    which you are sending the letter, and the business address. • In the first paragraph of the letter, you should clearly identify the position for which

    you are applying. • The second and third paragraphs of the letter serve as your outlet to explain your

    qualifications and why you are interested in the position and the company. • The concluding paragraph is an opportunity for you to ask the employer to follow

    up by contacting you to schedule an interview or for you to state that you will contact the employer to request an interview.

    • Be sure to sign the letter before it is faxed or mailed. • Proof read, proof read, proof read! A letter with grammatical errors will make an

    instantly bad first impression. • Do your homework on the company, and be sure to include in the letter why you

    will be an asset for it. • Take advantage of this opportunity to advertise for yourself!

    http://olemissbusiness.com/career/resumes.html

    http://www.olemissbusiness.com/careerhttp://olemissbusiness.com/career/resumes.html

  • 28

    Cover Letter

    Sample Cover Letter

    Do Not Copy. Use Your Own Words! 102 South Lamar

    Oxford, MS 38655

    662.815.2324

    August 24, 2012

    Mr. Charles Boswell

    Sales Manager

    C. Boswell and Company

    245 Hampton Road

    Jackson, MS 39202

    Dear Mr. Boswell:

    I am writing to you at the suggestion of John Smith of Sales, Inc., who mentioned you currently had a

    position open for a Junior Marketing Associate. I am seeking an entry-level marketing position and am

    very interested in this opportunity. In researching your company, I noticed that you recently launched a

    new product; I am sure that these are exciting times to be a part of C. Boswell and Company.

    As you will see on my enclosed resume, I graduate in May with a BBA in Marketing from the University

    of Mississippi. My education, coupled with my related experience, would make me a strong candidate for

    your position. For example, during the past two summers, I worked full-time for Smith, Inc., where I was

    a marketing intern. There, I learned how to write press releases, develop print collateral, and create an e-

    marketing campaign. I also interned last semester at Marketing Inc. where I helped develop a new

    consumer product launch strategy that resulted in a record-breaking number of sales leads. In both

    positions, I was able to work in a team environment with marketing professionals, and my enjoyment of

    creative and print communications grew. With my strong work ethic and enthusiasm, I am confident my

    experience and skills can benefit your current sales strategy and ultimately your year-end numbers.

    I would appreciate the opportunity to meet with you and discuss my potential contribution

    to the C. Boswell and Company team. I will contact you during the week of November 20 to

    discuss employment possibilities. If you require additional information, please call me at

    662.815.2324 or email me at [email protected]. Thank you for your consideration.

    Sincerely yours,

    Your Name Typed Here

  • 29

    Cover Letter

    Requesting an Internship Letter

    P.O. Box 2242

    University, MS 38677

    August 25, 2011

    Ms. Jennifer Hendricks

    Internship Coordinator

    Central News Network

    750 State Street

    Atlanta, GA 39031

    Dear Ms. Hendricks:

    Heather Brumfield, a reporter in your Macon office, informed me of the energizing work

    environment and team atmosphere offered by your organization. I am writing to inquire about

    possible internships with your office’s news department. The fact that Central News Network is

    known throughout the region for its challenging intern training program appeals to me.

    Last summer while working as a public relations assistant for News One Media in New Orleans, I

    experienced a fast-paced news environments. In this position, I compiled press releases and

    partnered with representatives from the local Chamber of Commerce to plan noteworthy

    events in the community. As News Editor of my college newspaper The Daily Mississippian, I

    am gaining extensive experience in editing copy and supervising others in a collaborative effort

    to meet deadlines. By learning to layout several special interest sections, my skills now also

    extend into graphic design.

    During the week of December 15, 2011, I will visit in Atlanta and would like to meet with you to

    discuss internship possibilities with Central News Network. You may contact me by phone at

    662/236-2222 or by email at [email protected].

    Sincerely,

    Thomas B. Jefferson

  • 30

    Cover Letter

    Sample Entry Level Cover Letter

    Sample entry level cover letter for a recent college graduate.

    Street City, State Zip cell: 555-555-5555 Date Name Job Title Company Street City, State Zip

    Dear Mr. Name:

    A proven track record of successfully performing complex analyses on various corporations makes me an ideal candidate for the analyst opportunity that you listed through the University Career Services Office.

    You specify that you are looking for someone with leadership, quantitative, analytical and communication skills. Last summer, as an intern at First Real Estate Corporation, I worked within the Real Estate Finance Group, and assisted staff with problems arising from the misinterpretation of leases to miscalculation of rent schedules. As a result, I played an active role within the group and helped them to solve these issues. This process involved using the quantitative and analytical skills acquired through actively participating in coursework for my Business-Economics major.

    My ability to work well as part of team also related to success within this group. These attributes, combined with an enthusiasm to learn, were essential to my contributions and success during this internship.

    These internship experiences should help me contribute to the company. I look forward to discussing the position with you in more detail. Please contact me for an interview at your earliest convenience. I can be reached by phone at 555-555-5555 or email at [email protected].

    Sincerely,

    Signature

    First Name Last Name

  • 31

    Cover Letter

    Sample Cover Letter for an Analyst / Entry-Level

    Your Contact Information Address City, State, Zip Code Phone Number Cell Phone Number Email

    Employer Contact Information Name Title Company Address City, State, Zip Code

    Date

    Dear Mr./Ms. LastName,

    Throughout my job search and conversations with investment advisors, I have come to respect the professionalism that characterizes your firm and its employees. I am confident that the Company team’s values and objectives would highly complement my own strengths and enthusiasm. I would like to be considered for your Investment Banking Analyst Program, or a similar position that requires refined analytical and communication skills.

    I was impressed to learn of Company’s recent acquisition of Hambrecht Group, a tactic which I see as indicative of Company’s commitment to achieving growth and success in the future. Innovative and exciting approaches such as this, coupled with Company’s highly regarded Analyst Program, convinced me that Company is the ideal environment to begin my business career.

    Evidence of my leadership and analytical skills can be seen in my responsibilities as analyst intern at Company, and my commitment to my academics. My educational background in government and business, combined with my internship experiences, has been excellent preparation for a career with Company.

    Please review the enclosed resume and references and consider my application for your Investment Banking Analyst program. I would appreciate the opportunity to come to New York to meet with you and explore the company environment, as well as possible job opportunities at Company. I look forward to exchanging ideas with you concerning a career at Company and the positive contributions I would offer as a member of your organization. If you need any other information, please contact me at 555-555-5555 or email me at [email protected].

    Signature

  • 32

    Cover Letter

    Your Name City • Cell Phone • email address

    Today’s Date Addressee’s name Company name Street Address City, State 12345 Dear Mr./Ms. Smith, I am writing to express my interest in the Facility Operations position with the UM Campus Recreation department. Currently I am a sophomore at the University of Mississippi majoring in Marketing and Corporate Relations. I am very enthusiastic about customer service and believe I would be a perfect fit for your position. My experience with customer service first blossomed in high school when I started working at a local restaurant called Newk’s. I believe that all of the responsibilities and experience I acquired while working there would be beneficial in your customer service position. For example, I understand that it is important to greet customers as they arrive and make sure they feel welcomed. I gained valuable experience interacting with customers over the phone. Other tasks I was given responsibility for were opening and closing the restaurant, handling money and closing out the register at the end of the day, and maintaining cleanliness in the restaurant. This experience also taught me the value of working well with other employees. And most importantly, I saw first-hand how treating every person with kindness and respect goes a long way toward growing a business. For all of these reasons, I believe I would be a perfect fit for your position. Thank you for taking the time to review my resume. If you are interested in additional information, please feel free to contact me at my cell phone number (123-456-2345) or send me an email at [email protected]. I hope to hear from you soon. Sincerely, Your name (sent via email)

    mailto:[email protected]

  • 33

    Thank You Letter - Sample Scholarship

    [Date] Dear [Donor Name of Scholarship] for example, H-E-B Scholarship Endowment Donor(s), Introductory paragraph: (Purpose of Thank You letter) I was very happy to learn that I was a recipient of the [Name of scholarship]. I am writing to thank you for your generous, financial support towards my academic and career plan. Second paragraph: [Share information and insight about yourself, your background, goals, and indicate why the scholarship is important to you]. I am a General Business major who plans to pursue a start-up healthcare company with a line of medical devices. I am currently a junior, active with the Center for Innovation and Entrepreneurship. I also serve with the Mississippi Jump$tart to promote personal financial literacy. I plan to graduate in the fall of 2017. After graduation, I will seek support through the entrepreneurship hub, develop skills, gain experience, build partnerships in a network, and then work toward launching my own company. Third paragraph: [Close by thanking the donor again and make a commitment to do well with the donor investment]. By awarding me the [Name of scholarship], I am able to concentrate on what is important for me, education and student service. Your financial generosity has allowed me to be one step closer to my goal and has inspired me to help others by giving back to the community. I hope one day I will be able to help other students achieve their professional goals just as you have helped me. Sincerely, Name Specify Business Major Expected Graduation Year

  • 34

    Statement of Purpose The University of Mississippi’s MBA Statement of Purpose is a short essay in which an applicant reflects on the

    contribution the MBA degree will make to the applicant’s future success and the special characteristics that the

    applicant brings to the MBA program.

    The typed Statement of Purpose (about 400 words) should address the following questions:

    (1) Why have you chosen to pursue the MBA?

    (2) How will these studies help you attain your career goals?

    (3) Is there anything you wish for us to know that is not reflected in the other application materials?

    ** Please ensure that your name is included on your statement of purpose.

    http://www.olemissbusiness.com/mba/campusmba/admission.html

    Writing the Statement of Purpose for a Graduate School or Professional Program

    What are they really asking anyway?

    Different schools will give you different prompts for the statement of purpose. Nonetheless, they're all asking for the same four pieces of information:

    What you want to study at graduate school? Why you want to study it? What experience you have in your field? What you plan to do with your degree once you have it?

    Admissions committees look for candidates with clear, well-defined research interests that arise from experience. With that in mind, your statement should reveal that you care deeply about your chosen discipline and that you have the background to support your ideas and sentiments. It should also demonstrate that you're a diligent student who will remain committed for the long haul. However you approach these points, it's imperative that you answer the questions asked in the essay prompt.

    Being substantive and direct is much better than being creative or flashy.

    From http://www.princetonreview.com/grad/statement-of-purpose.aspx

    http://www.princetonreview.com/grad/statement-of-purpose.aspx

  • 35

    References

    What? You need it tomorrow?

    Give them time to do a written reference!

    Use employers, faculty members, or professionals you have worked with in student groups!

    Use the same heading as your resume for your sheet of references!

    www.olemissbusiness.com/career

    • References should not appear on your resume, nor should the phrase “references upon request.”

    • Your potential employers will ask for references when they need them.

    • For your references, ideally the people should have supervised you or rated your performance in some capacity, such as a former boss/supervisor or a professor you know well.

    • You should always ask ahead of time if someone will serve as a reference, and gather their contact information.

    • You should also provide your reference with a resume so he/she can speak intelligently about your background and other experiences.

    • Make sure to notify your references about each position you apply for, that way they can give their best “pitch” for you in a certain role.

    Also, be sure to THANK your references.

    http://www.olemissbusiness.com/career

  • 36

    Tips for References • List references on a separate page and make sure to save the reference page in your computer.

    • Make sure to include reference’s name, title, employer, work address, phone number and email address.

    • Pick 3-5 references from personal, professional, and academic sources; good possibilities would include a professor, a community leader, someone you have interned under or an employer or business owner.

    • Always obtain permission from individuals before listing them as references.

    • Give references ample time if a letter of reference is required.

    • ALWAYS follow up with a thank you note.

    Sample Reference Page Preferably a header that matches your resume

    Jane E. Doe

    youremail@address

    10567 Molly Bar Road · Oxford, MS · 38655

    Home: 662/234-1234 · Cell: 662/123-1234

    REFERENCES

    Ms. Gale Jones

    District Manager

    Barnes & Noble College Division

    123 Smith Lane

    Oxford, MS 38655

    (662) 234-1234

    [email protected]

    Coach Evan Smith

    Head Basketball Coach

    State Public University

    123 Athletic Lane

    Peoria, IL 90871

    (409) 231-4561

    [email protected]

    Ms. Jane Starr

    Human Resources Manager

    Most States Insurance

    231 Capitol Road

    Jackson, MS 39245

    (662) 542-9875

    [email protected] Tip:

    • Your name format is a suggestion only, but your name should be on this page.

    mailto:[email protected]:[email protected]:[email protected]

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    Majors & Business Careers

    Banking & Finance Account Executive Appraiser Bank Manager Bank Officer Bank Regulator Branch Manager Bursar Commercial Banker Commercial Lender Correspondent Lender Financial Analyst Financial Examiner Financial Planner Investment Banker Loan Officer Market Research Analyst Personal Financial Advisor Real Estate Lender Sales Representative Writer/Editor

    Economics Acquisition Analyst Community Affairs Advisor Data Analyst Economic Development Coordinator Environmental Economist Export Representative Financial Analyst Foreign Exchange Trader Governmental Relations Advisor International Sales Policy Coordinator Public Finance Specialist Research Analyst Shipping/Transport Specialist Statistician

    Risk Management & Insurance Adjuster/Examiner/Investigator Appraiser Brokerage Manager Claims Specialist Commercial Lines Estate & Financial Planner

    Financial Consultant Hospital Insurance Representative Independent Insurance Broker Insurance Sales Agent Loss Control Representative Risk Analyst Risk & Insurance Manager Safety Inspector Special Agent, Group Insurance Underwriter

    Management Administrative Services Manager Budget Manager Business Manager Buyer Agent Compensation & Benefits Manager Compliance Officer Cost Accountant & Estimator General & Operations Manager Human Resource Manager Job Analysis Specialist Industrial Relations Manager Labor Relations Specialist Lodging Manager Management Consultant Marketing Manager Office Manager Production Manager Purchasing Manager Retail Manager Social & Community Service Manager Training & Development Specialist

    Management Information Systems Application Developer Database Administrator Database Programmer Director of Information Systems End-user Support Manager Help Desk Support Manager Information Security Analyst Logistician Management Analyst Network Administrator Operations Research Analyst Programmer Software Engineer Support Specialist Systems Analyst Systems Integrator Webmaster

    Managerial Finance Budget Analyst Broker

    Commodity Specialist Corporate Planner Credit Analyst Credit Counselor Financial Manager Financial Officer Market Analyst

    Marketing Advertising Executive Advertising Representative Brand Manager Business Service Sales Agent Buyer Commission Agent Communications Consultant Customer Service Representative Fundraiser Manager Logistic Manager/Analyst Manager/Consultant Market Research Analyst Marketing Consultant Promotions Public Relations Manager Retail Manager Securities Sales Agent

    Marketing & Corporate Relations Advertising Agency Representative Advertising Executive Business News Correspondent Business Writer Communications Manager Copywriter/Editor Marketing Executive Mass Media Producer Program Assistant Public Relations Manager Publications Director Sales Representative

    Real Estate Appraiser Assessor Building Consultant Community Association Manager Construction Owner Leasing Agent Property Manager Real Estate Agent Real Estate Broker Sales Representative

    Revised Spring 2015

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    Majors and Business Career

    http://whatcanidowiththismajor.com/major/

    http://whatcanidowiththismajor.com/major/http://whatcanidowiththismajor.com/major/how-to-use-this-resource/http://whatcanidowiththismajor.com/major/how-to-use-this-resource/http://www.olemissbusiness.com/current/undergraduate/advising/ProgramSheets.html

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    Career Steps

    “The road to success runs uphill.”

    - - Willie Davis Career Steps

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    Start - Self Awareness You may be a first year student:

    Visit the Career Center and meet the Staff Discover your personality preferences, skills, interests, and values: Myers Briggs Type

    Indicator & Strong Interest Inventory Learn about your field Explore classes that excite you Attend a Career Fair, Expo, or Networking event Build your Resume Register your profile on EmployUM and upload your Resume document Attend career and professional events Complete an Information Interview Connect and get involved with a student and/or community organization Volunteer or work part-time over the summer Talk and engage with your Professors and Instructors outside of the classroom. Connect and engage with Ole Miss Business Careers Facebook page Form a habit of sending Thank You notes to professionals, faculty/staff, and alumni who

    connect, talk, mentor, guide, or recruit you!!!

    Pursue – Exploration and Planning You may be a second year student:

    Complete a second Information Interview Discover your strengths Consider a job shadow experience Meet with the Career Counselor regarding career prep and your career plan Meet with your Academic Advisor regarding your major and degree program Connect with the LinkedIn Ole Miss Business School Alumni Career Network Keep attending Career Fairs, Expos, or Networking events during your college years Update your EmployUM profile, each semester, e.g. GPA, skill sets, graduation date,

    major, contact info, and your current default Resume Keep attending career and professional events Explore, search, and seek a Summer Internship Take leadership roles in student and community organizations Talk with your Professors and Instructors about your interests and career goals Schedule a Mock Interview (trial run practice) with the Career Coach Search for on-campus recruitment events through the EmployUM Search for opportunities through the Ole Miss Business Careers Facebook page Polish your Resume Write a cover letter, customized to your desired position

    http://career.olemiss.edu/aboutus.htmlhttp://career.olemiss.edu/selfassess.htmlhttp://career.olemiss.edu/selfassess.htmlhttp://career.olemiss.edu/selfassess.htmlhttp://www.careeronestop.org/ExploreCareers/ExploreCareers.aspxhttp://career.olemiss.edu/jobsearchtips.htmlhttps://www.myinterfase.com/olemiss/Account/LogOnhttp://www.careeronestop.org/ResumesInterviews/Interviews/InformationalInterviews.aspxhttp://dos.orgsync.com/stuorgssearchhttp://live.oxfordms.com/civic-groups/https://www.facebook.com/pages/Ole-Miss-Business-Careers/201465499872879http://www.careeronestop.org/ResumesInterviews/Interviews/SampleInformationalInterviewQuestions.aspxhttp://www.strengthsquest.com/content/141212/purchase.aspxhttps://www.linkedin.com/groups/Ole-Miss-Business-School-Alumni-36636/abouthttps://www.myinterfase.com/olemiss/Account/LogOnhttps://www.myinterfase.com/olemiss/Account/LogOnhttps://www.facebook.com/pages/Ole-Miss-Business-Careers/201465499872879

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    Career Steps Up & Coming - Application, Learning, and Branding You may be a third year student:

    Secure an internship, summer, or part-time job related to your interests and major Begin the search for an Internship in the early Fall Join professional associations as a student member and start contributing and

    networking Research various graduate/professional school options Develop a study plan for the appropriate graduate admission test, if pursuing a graduate

    or professional school Do a video online Mock InterviewStream – Hit the Get Started Now button and practice Meet with the Career Counselor to continue building your brand and career plan Build a LinkedIn profile and increase your digital visibility on social media platforms Meet with your Academic Advisor to confirm degree requirements Conduct several Information Interviews Consider Study Abroad Talk and explore with Professors and Instructors about serving as a Reference Run for an officer position with your student organization Present in your field with a poster sessions or another student, professional, or

    community forum

    Reflect - Decision You may be a fourth year student:

    Focus, target, and customize your resume and cover letter for each position Polish your interview skills with InterviewStream and mock sessions Gather and brand your career portfolio with projects, research, and examples of your

    work Network with professionals in your field of interest Meet with your Career Counselor regarding job search strategies and postings Meet with your Academic Advisor regarding your course of study and degree

    completion requirements, noting timeframes and graduation deadlines Critique, receive feedback, and finalize applications for employment and/or to graduate

    or professional schools Increase your connection and participation with on-campus recruitment through the

    University’s Career Center Connect and follow-up with recruiters, hiring managers, and alumni at events Keep your References updated regarding your career planning and job search Apply for jobs early Continue to build your professional online presence and monitor for “employer friendly” Seek support, pursue, and reflect relentlessly on your professional goals.

    http://career.olemiss.edu/interviewing.htmlhttp://www.careeronestop.org/ResumesInterviews/Interviews/SampleInformationalInterviewQuestions.aspxhttp://www.outreach.olemiss.edu/study_abroad/

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    Dress for Success Guidelines Men's Interview Attire – Business Professional

    • Suit (charcoal, navy or gray) • Long sleeve shirt (white or coordinated with the suit) • Leather Belt • Tie • Dark socks, conservative leather shoes • Little or no jewelry • Neat, professional hairstyle and shave • No strong aftershave • Neatly trimmed nails • Portfolio or briefcase

    Women's Interview Attire – Business Professional • Suit (navy, black or dark grey) • The suit skirt should be knee length or pants • Solid color blouse – white or off-white preferable, no revealing necklines! • Closed-toe pumps or sling-backs – not strappy • Limited jewelry • Neat hairstyle – pulled back if long • Neutral pantyhose • Light make-up and perfume • Neatly manicured clean nails • Portfolio or briefcase

    Business Casual • Sports Coat with Khakis or dark pants • Button-Down, Oxford Cloth Shirts • Loafers or Oxfords in Brown or Black • Skirts or Slacks similar to suit pieces – Knee Length Skirt • Blazers • Sweater Set – Not too tight • Dress Shirt or Blouse • Low-heeled shoes or boots

    Professional Tips for Career Related Events & Interviews • Wear professional business attire. • Take several copies of resumes. • Get business cards from recruiters. • Clean up Facebook, Twitter, and My Space. • No Chewing Gum. • Turn your cell phone off. • Do not walk in with a beverage. • Do not wear a Cap. • Know the culture of the company for your interview and dress accordingly.

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    Career Assessment and Occupational Outlook

    It is not always easy to choose a major or determine what career you might like to pursue! The Career Center is 303 Martindale offers a number of career assessments to students such as the Myers Briggs (MBTI, $20) or the Strong Interest Inventory (SII, $30). These are designed assessments to help you know yourself and thereby make more informed decisions! Go to www.career.olemiss.edu and look under the “Helpful Links” tab. Make an appointment with a Career Counselor, if you want to take advantage of these tools!

    StrengthsQuest is part of Gallup’s Education Practice. The SQ tool is a 30-minute online assessment. SQ has helped millions of people around the world discover, explore, and tap their talents to achieve academic, career, leadership, and personal success. To Take the StrengthsQuest Assessment visit www.strengthsquest.com and purchase a single access code.

    Occupational Outlook Information

    http://www.career.olemiss.edu/http://www.strengthsquest.com/http://www.bls.gov/ooh/http://www.onetonline.org/http://www.careeronestop.org/

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    Networking

    NETWORK YOUR WAY TO A JOB Statistics show that only a limited amount of jobs are ever published— that means that the bulk of jobs remain

    hidden in the job market. For this reason, networking remains the #1 job search strategy.

    What is networking?

    Networking is a reciprocal relationship where common interests are developed. In simple terms, networking is “making professional friends.” A few potential benefits of networking include increased visibility within your field, propelling your professional development, finding suitable mentors, increasing your chances of promotion and perhaps finding your next job.

    Eight Keys to Networking

    1. Be Prepared. It is important to both know yourself and to define what information you need and what you are trying to accomplish by networking. Your networking meeting should include the following elements: introduction, self-overview, Q&A, obtaining referrals and closing.

    2. Be Targeted. List potential networking prospects: family members, friends, faculty, n, classmates, alumni, bosses, co-workers and community associates.

    3. Be Professional. Your networking meetings should be a source of career information, advice and contacts. Focus on asking for one thing at a time.

    4. Be Patient. It may take time and effort for the networking process to payoff.

    5. Be Focused on Quality—Not Quantity. In a large group setting, circulate and meet people, but don’t try to talk to everyone. If you are at a reception, be sure to wear a nametag and collect or exchange business cards so you can later contact the people you meet.

    6. Be Referral-Centered. Exchange information and expand your network by obtaining additional referrals each time you meet someone new. Be sure to mention the person who referred you.

    7. Be Proactive. Stay organized, track your meetings, and send a thank-you note if appropriate.

    8. Be Dedicated to Networking. Make networking part of your long-term career plan.

    Questions to Ask During Networking

    • What do you like most (least) about your work?

    • Can you describe a typical workday or week?

    • What type of education and experience do you need to remain successful in this field?

    • What are the future career opportunities in this field?

    • What are the challenges in balancing work and personal life?

    • Why do people enter/leave this field or company?

    • What advice would you give to someone trying to break into this field?

    • With whom would you recommend I speak? When I call, may I use your name?

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    Networking

    Top Hot Spots for Networking

    1. Family and Friends

    2. Web-Based Networks (for example, LinkedIn)

    3. Professional and Volunteer Organizations

    4. Charity/Fundraising Events

    5. Civic and Community Groups

    6. Religious Community

    7. Golf Course

    8. Tennis/Racquetball/Basketball Court

    9. Health Club

    10. Political Campaigns

    11. Chamber of Commerce

    12. Nail salon/beauty shop

    13. Graduation Ceremonies

    14. Travel

    15. Alumni Clubs

    16. On-line Discussion Groups

    17. Sports Teams/Leagues

    18. Clubs (General)

    19. Art Exhibition/Gallery Openings

    20. Coffee Shops

    Join the Rebel Network/Ole Miss Alumni Association

    Ole Miss Business has two Facebook “Fan” pages that will keep you in the loop!

    “Like”

    Ole Miss Business Careers

    and

    “Like”

    Ole Miss Business School-Undergraduate Program

    Ole Miss Business has a group just for you!

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    Profile Optimization with LinkedIn

    Join LinkedIn! Hit these links for helpful resources and tips to strengthen and build your profile and network:

    https://help.linkedin.com/app/answers/detail/a_id/530/~/linkedin-learning-webinars https://university.linkedin.com/linkedin-for-stu